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| Ho Chi Minh - Phu My Hung Tower","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. 1. Agency Business Planning & Stakeholder Management Develop Agency business plans through market analysis, opportunity assessment, compensation & incentive, customer strategy, products, technology and operation planning. Translate business priorities into actionable growth strategies covering manpower, productivity, customer acquisition, and sales performance. Coordinate cross-functional discussions with Agency, Distribution, Finance, Product, Marketing, Operations, and Group stakeholders to ensure integrated business planning. Support business reviews and provide insights to drive growth, productivity, and manpower development. Provide advisory support on long-term business direction and planning priorities across functions within the team. Coach and guide team members and stakeholders as a subject matter expert, driving capability building, knowledge sharing, and strategic thinking across Agency division. 2. Performance Management and Reporting Develop KPI frameworks, target-setting methodologies, and performance governance to support business planning and execution. Monitor business performance against plan, identify gaps and opportunities, and provide recommendations to management. Consolidate and deliver management reports, forecasts, and business analyses, including QBPR, EXCO forums, Group reporting requirements, and ad-hoc requests. Ensure reporting accuracy, timeliness, and actionable insights to support decision-making. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":433,"slug":434,"title":435,"location":10,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":10,"raw_description":635},"PVA | Hồ Chí Minh","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The Transformation Excellence Manager is responsible for driving strategic transformation initiatives within the Agency Division, ensuring consistency, transparency and efficiency across all transformation projects. This role manages the transformation portfolio, provides governance and reporting oversight and ensures that all initiatives align with the organization's strategic objectives and KPIs. The position acts as a strategic partner to business leaders, coaching and mentoring teams to achieve transformation excellence. (Vị trí Transformation Excellence Manager chịu trách nhiệm thúc đẩy các sáng kiến chuyển đổi chiến lược trong Bộ phận Đại lý (Agency Division), đảm bảo tính nhất quán, minh bạch và hiệu quả trên tất cả các dự án chuyển đổi. Vị trí này quản lý danh mục chuyển đổi, cung cấp giám sát về quản trị và báo cáo, và đảm bảo rằng tất cả các sáng kiến đều phù hợp với mục tiêu chiến lược và KPI của tổ chức. Vị trí này đóng vai trò là đối tác chiến lược cho các nhà lãnh đạo kinh doanh, huấn luyện và cố vấn cho các đội nhóm để đạt được sự xuất sắc trong chuyển đổi.) Job Responsibilities \u002F Phạm vi công việc Project management & delivery Develop detailed implementation plans for transformation initiatives. (Phát triển kế hoạch triển khai chi tiết cho các sáng kiến chuyển đổi) Define clear milestones, deliverables, and success criteria. (Xác định các cột mốc, sản phẩm và tiêu chí thành công rõ ràng) Ensure projects are delivered on time, within budget, and to required quality standards. (Đảm bảo dự án được giao và thực hiện đúng hạn, trong ngân sách và đạt tiêu chuẩn chất lượng) Ensure projects follow established methodologies and standards. (Đảm bảo dự án tuân theo các phương pháp luận và tiêu chuẩn đã thiết lập) Monitor project health and intervene when necessary to ensure successful delivery. (Theo dõi sức khỏe dự án và can thiệp khi cần thiết để đảm bảo giao thành công) Define and track value realization metrics for projects (Xác định và theo dõi và đo lường các chỉ số đo lường giá trị thực hiện cho các dự án chuyển đổi) Identify and engage key stakeholders across company then develop and execute stakeholder communication plans (Xác định và tương tác các bên bộ phận liên quan trong công ty, từ đó Phát triển và thực hiện kế hoạch truyền thông và quản lý) Facilitate cross-functional collaboration and remove blockers for project teams. (Tạo điều kiện hợp tác đa chức năng và loại bỏ rào cản cho các đội dự án) Validate that project deliverables document meets business requirements and quality standards. (Kiểm chứng dự án đáp ứng các yêu cầu kinh doanh và tiêu chuẩn chất lượng) Maintain a centralized risk register and issue log for the Agency Division (Duy trì sổ đăng ký rủi ro và nhật ký vấn đề tập trung cho Bộ phận Đại lý) Conduct post-implementation reviews to validate benefit achievement (Đảm bảo sự phù hợp giữa các kế hoạch chuyển đổi và các chỉ số KPI của tổ chức) Support the development of business cases for transformation initiatives (Hỗ trợ phát triển các đề án kinh doanh cho các sáng kiến chuyển đổi) Transformation Governance Support to establish and maintain transformation governance frameworks and processes. (Thiết lập và duy trì khung quản trị và quy trình chuyển đổi) Support to perform the quality assurance over the implementation of project reporting, risk management, change and control processes in line with the standards where required (Thực hiện việc kiểm tra chất lượng về việc báo cáo dự án, quy trình thay đổi và kiểm soát dự án theo quy trình và tiêu chuẩn quản lý dự án phòng quản lý dự án của công ty) Establish KPIs and metrics to measure transformation success and progress. (Thiết lập các chỉ số KPI và thước đo để đo lường thành công và tiến độ chuyển đổi) Ensure timely escalation and resolution of identified critical issues. (Đảm bảo tăng cấp và giải quyết kịp thời các vấn đề quan trọng) Maintain initiative charters, stage gates, and exit criteria tied to measurable outcomes. (Duy trì bản điều lệ của các dự án, các mốc kiểm soát theo từng gian đoạn và tiêu chí kết thúc gắn với các kết quả đo lường) Job Accountability \u002F Trách nhiệm chính This role is to ensure consistency, transparency, efficiency and KPIs alignments in transformation delivery for the Agency Division, while driving strategic change and building organizational transformation capabilities. (Vị trí này giúp đảm bảo tính thống nhất, minh bạch, hiệu quả và đồng nhất về các chỉ số đo lường và đánh giá hiệu quả hoạt động trong việc chuyển đổi cho Bộ phận Đại lý, đồng thời thúc đẩy thay đổi chiến lược và xây dựng năng lực chuyển đổi của tổ chức.) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":414,"slug":415,"title":416,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":637},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. - Implement and ensure technical requirements are effectively and efficiently implemented in the technical work products - Improve existing application systems by analyzing and identifying areas for modification - Write the technical specifications for the assigned works - Write and test code and then refine and rewrite as necessary - Investigate new technologies and evaluate how it can be applied to company current systems - Continually update technical knowledge and skills by attending in-house and\u002For external courses - To coordinate with Business Analysists and users to process system design and coding with the most quality and effective method - Accountable for delivery BSR on schedule and budget Job Responsibilities: - Implement and ensure technical requirements are effectively and efficiently implemented in the technical work products - Improve existing application systems by analyzing and identifying areas for modification - Write the technical specifications for the assigned works - Write and test code and then refine and rewrite as necessary - Investigate new technologies and evaluate how it can be applied to company current systems - Continually update technical knowledge and skills by attending in-house and\u002For external courses - To coordinate with Business Analysists and users to process system design and coding with the most quality and effective method - Accountable for delivery BSR on schedule and budget Job Requirements: Experience in life insurance industry\u002FLifeAsia\u002FCobol\u002FBO are preferable - Ability to work to deadlines and under pressure - Ability to manage teams on a day-to-day basic Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":639,"slug":640,"title":641,"location":10,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":10,"raw_description":642},76788,"business-development-director-prudential-vietnam-assurance-private-ltd","Business Development Director","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. 1. Business Planning & Execution Ownership Take full ownership of business planning and execution for assigned regions, including monthly, quarterly, and annual plans aligned with company strategy Lead the design of region-specific business strategies, commercial priorities, and activation plans to drive APE growth and productivity Translate business strategy into clear execution roadmap and sales enablement actions for BDMs, bank partners, and internal stakeholders Continuously monitor performance, identify business gaps, and proactively calibrate action plans to improve KPIs Ensure all business activities are executed in compliance with company policies and risk management requirements 2. Strategic Account Development & Deployment Lead the deployment of business initiatives, sales programs, and capability development plans at assigned bank partners Jointly develop and execute regional business plans with bank partners, ensuring alignment on targets, priorities, and sales actions Drive the activation of key enablers across regions, including business rhythms, sales campaigns, capability interventions, and stakeholder engagement Act as the key accountable owner to ensure initiatives are translated into field-level execution and sales outcomes Strengthening long-term strategic partnerships through structured engagement, influence, and value creation 3. Bank Stakeholder Coaching & Activation Build strong working relationships with bank leaders and frontline stakeholders at regional and branch levels Coach, influence, and mobilize bank stakeholders to improve business focus, sales discipline, and activation effectiveness Partner with bank stakeholders to identify growth opportunities, remove execution barriers, and accelerate business performance Create alignment and commitment from stakeholders to deliver agreed business initiatives and targets 4. People Management & Capability Building Lead, coach, and develop BDMs and sales management teams to improve productivity and leadership capability Build a strong talent pipeline and succession plan for key roles Drive team engagement, accountability, and a high-performance culture Attract and retain high-quality talent for Partnership Distribution 5. Stakeholder & Governance Management Build and maintain strong collaboration with internal functions (Product, Operations, Risk, Compliance, etc.) Ensure smooth execution and alignment across all stakeholders Lead issue resolution and business decision-making related to regional performance and partnership effectiveness 6. Others Perform other tasks assigned by Line Manager and Company Management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":644,"slug":645,"title":646,"location":10,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":10,"raw_description":647},76789,"customer-marketing-retention-growth-manager-quan-ly-tiep-thi-duy-tri-va-tang-truong-khach-hang-prudential-vietnam-assurance-private-ltd","Customer Marketing, Retention & Growth Manager (Quản lý Tiếp thị, Duy trì và Tăng trưởng Khách hàng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. 1. Customer Strategy & Value Management Develop and execute customer strategies to drive retention, growth, loyalty, and advocacy across key customer segments. Define and manage customer segmentation. Monitor and optimize customer value metrics, including customer lifetime value, retention, repurchase, engagement, and advocacy performance. Customer Insights & market research (VoC, rNPS, tNPS and other customized research) 2.Customer Experience Design & Transformation Redesign end-to-end customer journeys, including onboarding, servicing, claims, retention, and repurchase journeys. Build and operate segment-led servicing model Foster a customer-centric culture across the organization through CX governance, capability building, and employee engagement initiatives. Partner with cross-functional teams to identify root causes of customer issues and implement journey improvement actions (via tNPS, rNPS, project Customer Assignment Management) 3.Customer Engagement, Retention & Growth Develop and implement customer engagement and communication strategies across the customer lifecycle. Lead retention initiatives, including lapse prevention, surrender management, and recapture programs. Drive customer growth through repurchase campaigns, cross-sell\u002Fup-sell initiatives, and customer lifecycle communication programs. Manage advocacy programs and referral initiatives to increase customer recommendation and acquisition. Affluent Customer Proposition Management 4. Loyalty & Rewards Management Lead the design, implementation, and continuous enhancement of customer loyalty and rewards programs. Develop reward frameworks, customer incentive schemes, and recognition programs to strengthen customer engagement and retention. Manage rewards platform capabilities, operating models, and program governance. Track and analyze loyalty behaviors, program performance, and customer advocacy outcomes to optimize return on investment. Job Requirements \u002F Yêu cầu 5 – 7 years experience in Customer Marketing (Segmentation, Customer Growth, Loyalty) Experience in driving Affluent customer is a preference Strong analytical capability (Able to turn data into business actions) Commercial Acumen (Able to identify customer value pools and growth opportunities) Have ability to collaborate with different departments Experience in Priority Banking\u002F Wealth Management is a plus Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":649,"slug":650,"title":651,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":652},76791,"senior-data-scientist-chuyen-vien-cap-cao-khoa-hoc-du-lieu-prudential-vietnam-assurance-private-ltd","Senior Data Scientist (Chuyên viên Cấp cao Khoa Học Dữ Liệu)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Accountability (1) Deliver business value through data science models, leveraging modern technologies in AI\u002FML. (2) Contribute in build & develop capability of data science team (3) Contribute & driven in enhance data-driven decision making mindset (4) Explore & Enrich Feature Store ----------------------------------------------------------------------------------------- Key Responsibilities (1) Build, Deliver & Monitor Data Science models: - Develop and deploy data science models to solve real-world business problems. - Communicate insights to stakeholders in a clear and concise way (2) Explore and Enrich Feature Store: - Explore and develop new features to enhance the feature store. - Maintain and improve the quality and relevance of features in the store. - Work closely with data warehouse engineers and other stakeholders to ensure seamless integration of new features. (3) Collaborate: - Communicate with business team to ensure the stability and feasibility of data science projects. - Work with business team to identify business value contribution of data science models. - Advise and perform validation on A\u002FB test setup to identify business models performance. (4) Continuous Improvement: - Continuously receive feedback from business team, synthesize information & raise suitable action to improve models performance. - Continuous monitor, evaluate, and improve the data science models, to ensure they are up-to-date and effective. (5) Continuous Development: - Involve in team's activity & strengthen team's engagement. - Identify & develop required skillset that best fit for company & personal career path. ----------------------------------------------------------------------------------------- Demand & Productivity driver - 3 years or experience working in Data Scientist. - Experience in deliver and end-to-end data science projects. - Strong technical understanding of machine learning, statistic, and data mining. - Strong programming skills (e.g., Python, SQL, ...) - Technical understanding of A\u002FB test. - Technical understanding of Big Data technology and open source system. - Well communicate skill with internal team and external client stakeholder. Key Stakeholders - Internal Data Platform team - External Business team at PVA - Regional Data Community of Practice Education - Bachelor’s degree in Computer Science, Information Technology Engineer, or equivalent fields. - Master’s degree in Computer Science, Financial analysis business fields (e.g. MBA, Finance, Business Analytics, etc.) would be considered as a strong plus Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":654,"slug":655,"title":656,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":657},76793,"planning-portfolio-management-manager-quan-ly-hoach-inh-quan-tri-du-an-prudential-vietnam-assurance-private-ltd","Planning & Portfolio Management Manager (Quản lý Hoạch định & Quản trị Dự án)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The Planning & Portfolio Management Manager supports the Senior Manager by coordinating portfolio planning, execution monitoring, reporting, and process governance. The role ensures initiatives are aligned with organizational objectives, supports operational effectiveness, and provides data‑driven insights for leadership decision‑making. This position focuses on managing processes, reporting, and portfolio coordination rather than enterprise‑level strategy leadership. Job Responsibilities \u002F Phạm vi công việc 1. Operational Planning Support development of annual portfolio plans aligned with organizational goals. Coordinate the collection and consolidation of business cases, roadmaps, and prioritization inputs. Assist in maintaining updated planning artifacts, ensuring accuracy and timely refresh. 2. Operations & Technology Performance Reporting Prepare monthly and quarterly Operations \u002F Technology performance reports for leadership review. Consolidate KPI data, track trends, variances, risks, and issues across portfolio and operations. Conduct structured analysis to explain performance movements and highlight areas requiring attention. Translate data into clear, factual insights and observations to support leadership discussions and decisions. Support the Senior Manager in maintaining consistency, accuracy, and completeness of reporting materials. 3. Portfolio Management Manage day‑to‑day coordination of the CTOO project and program portfolio. Monitor progress against scope, budget, milestones, and risk indicators. Support governance forums (PMO meetings, SteerCo preparation, follow‑up). Assist senior manager with resource planning (FTE\u002Fcapex) and maintain portfolio dashboards. 4. Business Analysis, Insights & Strategic Initiative Development Perform data‑driven deep‑dive analysis across operational, financial, and technology datasets to identify performance gaps, inefficiencies, trends, and improvement opportunities. Gather, validate, and analyze business requirements through structured interviews, workshops, and data interrogation to gain a clear understanding of underlying business needs. Translate analytical findings into clear, actionable recommendations that align with organizational objectives and CTOO strategic direction. Support Senior Manager to develop proposed initiatives—including scope, expected impact, resourcing assumptions, financial implications, and success metrics—for integration into the annual and multi‑year business plan. Collaborate with Portfolio, Finance, and Strategy teams to ensure initiatives are objective, feasible, and aligned across functions. Facilitate the transfer of approved initiatives to relevant business owners, ensuring clarity of requirements, delivery expectations, and measurable outcomes. Track progress and effectiveness of implemented initiatives, providing follow‑up analysis and improvement suggestions where necessary. 5. People & Stakeholder Collaboration Provide guidance to junior analysts or coordinators when required. Promote a collaborative working environment across functions and markets. Build strong relationships with project managers, functional leads, and operational teams. 6. Additional Responsibilities Undertake assigned tasks from line manager relating to portfolio, reporting, or process improvement. Demonstrate flexibility and proactive engagement in evolving business needs. Job Accountability \u002F Trách nhiệm chính Support to ensure timely, accurate delivery of portfolio reports and updates. Maintain clear and organized portfolio documentation and dashboards. Support to identify and escalate risks, issues, or dependency conflicts early. Support to ensure governance forums receive complete and high‑quality materials. Support operational readiness by coordinating documentation and process updates. Performance measures\u002FKết Quả Công Việc Accuracy and timeliness of portfolio reports and updates. Quality of documentation (low number of reworks). Percentage of action items closed on time. Early identification of risks and dependencies. Compliance with process governance standards and audit requirements. Feedback from stakeholders and leadership teams. Job Requirements \u002F Yêu cầu Qualifications & Experience Bachelor’s degree in Business Administration, Technology, Operations, or related field. At least 4 years of experience in project\u002Fportfolio management, PMO, or operations management. Experience working in matrix environments with cross‑functional teams. Familiarity with project management methodologies (PMO, Agile, Waterfall). Strong analytical and reporting capabilities. Skills & Competencies Planning & Coordination Reporting & Data Analysis Stakeholder Management Problem Solving & Decision Making Collaboration & Influencing Skills Adaptability & Resilience Strong Communication & Presentation Skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":659,"slug":660,"title":661,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":662},76794,"senior-hr-manager-talent-career-prudential-vietnam-assurance-private-ltd","Senior HR Manager, Talent & Career","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role assists Head of Organization Development in designing, facilitating and accelerating Prudential’s People Strategy in capability development and career growth to strengthen employee’s satisfaction and add value to business outcome. Purpose This role leads the integrated Talent & Career portfolio for Prudential Vietnam, enabling employees to grow, move, and realise their potential while building a robust succession pipeline, accelerating priority talent, supporting change adoption, and strengthening employee listening and experience to advance Next Prudential and a high-performance culture. Job Responsibilities Career & Mobility Design and embed career architecture, growth pathways, role-family guidance and career frameworks that give employees and managers clearer visibility of career options. Develop and maintain career development policies, tools and manager guidance to support career conversations, Individual Development Planning (IDP), and self-owned growth. Drive internal mobility practices and career opportunity visibility, partnering with HRBPs, Talent Acquisition and business leaders to connect talent with priority roles, projects and gigs. Provide career advisory, campaigns and communications that help employees understand available development resources, mobility routes and growth expectations. Track career and mobility indicators, including IDP completion, internal moves, promotion patterns, career opportunity uptake and barriers to movement. Talent & Succession Shape local talent strategy and governance in alignment with Group talent standards, PruSuccess, business priorities and critical capability needs. Lead talent identification, calibration and review processes with HRBPs and business leaders, ensuring fairness, consistent criteria and strong documentation of outcomes. Coordinate succession planning for critical roles, including successor mapping, readiness assessment and focused development actions for prioritised successors. Build leadership pipeline health through talent acceleration initiatives, including Elevate, HiPo, Emerging Talent and other targeted development interventions. Partner with Learning, Leadership and Business HR teams to translate talent insights into practical development actions, mobility moves, coaching, mentoring and stretch experiences. Management Trainee\u002F Functional Trainee Recruitment & Development Own the MT\u002FFT (or MA\u002FFA) recruitment and development agenda as a defined early talent pipeline. Partner with Talent Acquisition, business leaders and HRBPs to plan attraction, selection, assessment, onboarding and placement for management\u002Ffuture associate cohorts. Design and manage structured development journeys, including rotation planning, learning interventions, mentoring, coaching, exposure opportunities and progress reviews. Coordinate cohort calibration, performance check-ins, conversion or landing-role discussions and mobility opportunities to ensure readiness and retention of early talent. Track early talent pipeline health, program experience, readiness, retention and placement outcomes, and provide insights for continuous program improvement. Culture & Change Support culture strategy and PruWay activation by translating values into practical leadership and team behaviours, rituals and local interventions. Use culture diagnostics, employee insights and organisational signals to identify cultural strengths, pain points and opportunities for targeted interventions. Partner with HRBPs and business leaders on change management and adoption planning for organisation transformation, new ways of working and people initiatives. Design and facilitate culture and change interventions for priority teams or transformation programs, ensuring clarity, participation, adoption and reinforcement. Contribute to organisational transformation support by connecting talent, career, culture and engagement insights into practical change recommendations. Governance, Measurement & Stakeholder Management Operate as a trusted Talent & Career SME and connector across HR, Group TLLC, HRBPs, business leaders and relevant project teams. Define priorities, roadmaps, success measures and operating cadence for the portfolio, balancing Group standards, local relevance and execution discipline. Prepare updates, insights and recommendations for ExCo and business stakeholders, highlighting risks, decisions needed and impact achieved. Manage vendors, assessment partners and external contributors where relevant, ensuring quality, efficiency and alignment with Prudential standards. Build capability in the HR community through tools, playbooks, facilitation and knowledge sharing. Other relevant tasks\u002Fprojects assigned Job Requirements Qualifications\u002F Experience Bachelor’s degree in Human Resources, Business, Psychology, Organisational Development or related discipline; master’s degree or relevant professional certification is preferred. 8+ years of progressive HR experience with solid exposure to talent management, succession, career development, organisation development, culture\u002Fchange or employee engagement. Experience working with senior stakeholders and translating business needs into practical people solutions. Knowledge and skill Strong understanding of talent strategy, succession planning, talent calibration, career architecture, internal mobility and development planning. Good knowledge of culture activation, change management, employee listening and engagement action planning. Strong facilitation, stakeholder influencing, communication and executive storytelling skills. Analytical mindset with ability to turn talent, engagement and organisational data into meaningful insights and actions. Competencies Strategic thinking with pragmatic execution. Strong collaboration and stakeholder influence across HR and business leaders. Employee-centric and growth mindset. Data-driven decision making and continuous improvement orientation. Comfort with ambiguity, transformation and change adoption Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":397,"slug":398,"title":399,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":664},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. A. Job Responsibilities \u002F Phạm vi công việc 1) Underwriting technical and Innovative Underwriting Practices (Phương pháp thẩm định đổi mới) · Underwrite new proposals\u002Fexisting policies within approved authority (Thẩm định hồ sơ bảo hiểm trong quyền hạn cho phép) · Implement and adapt cutting-edge underwriting techniques that leverage emerging technologies (e.g., artificial intelligence, machine learning) to improve accuracy and speed in decision-making. (Triển khai và điều chỉnh các kỹ thuật thẩm định tiên tiến tận dụng công nghệ mới nổi (ví dụ: trí tuệ nhân tạo, học máy) nhằm cải thiện độ chính xác và tốc độ trong việc ra quyết định). · Stay updated on industry trends and advancements, proposing and executing innovative solutions that enhance the underwriting process. (Cập nhật các xu hướng và tiến bộ trong ngành, đề xuất và thực hiện các giải pháp đổi mới nhằm nâng cao quy trình thẩm định). · Develop and update underwriting guidelines based on technical standards and market conditions. (Phát triển và cập nhật các hướng dẫn thẩm định dựa trên các tiêu chuẩn kỹ thuật và điều kiện thị trường). 2) Data Analytics and Risk Assessment (Phân tích dữ liệu và đánh giá rủi ro) · Analyze underwriting and operational data to identify trends, risk patterns, quality issues, and automation opportunities. (Phân tích dữ liệu thẩm định và vận hành nhằm xác định xu hướng, mô hình rủi ro, vấn đề chất lượng và cơ hội tự động ) · Prepare regular and ad‑hoc underwriting reports, dashboards, and management insights (e.g. decision mix, STP rate, TAT, rework rate, key risk indicators). (Lập các báo cáo định kỳ hoặc theo yêu cầu và phân tích phục vụ cho việc quản lý (ví dụ: tỉ lệ quyết định, tỷ lệ STP, TAT, tỷ lệ làm lại, chỉ số rủi ro) · Support post‑implementation reviews through data‑driven assessment of underwriting initiatives and process changes (Hỗ trợ đánh giá sau triển khai thông qua phân tích dữ liệu về hiệu quả của các sáng kiến và thay đổi quy trình\u002Fhệ thống thẩm định) 3) Underwriting Projects, Automation, New Capabilities, Process Optimization (Dự án, tự động hóa, xây dựng năng lực mới, tối ưu hóa quy trình) · Participate in underwriting‑related projects covering underwriting rules, systems, digital\u002FAI initiatives, automation\u002FSTP, regulatory changes, and campaigns. (Tham gia các dự án thẩm định liên quan đến quy tắc, hệ thống, sáng kiến số hóa, tự động hóa\u002FSTP, thay đổi pháp lý và các chương trình thi đua) · Act as a business SME, working with IT, Operations, Compliance, Legal, Medical, and Distribution throughout design, UAT, and implementation. (Đóng vai trò SME nghiệp vụ, phối hợp với IT, Vận hành, Tuân thủ, Pháp chế, Y khoa và Kênh phân phối trong thiết kế, UAT và triển khai) · Contribute to the design and enhancement of underwriting automation and STP capabilities, including rule‑based logic, reflexive questions, automated decision paths, and exception handling. · (Tham gia thiết kế và cải tiến các năng lực tự động hóa và STP, bao gồm logic dựa trên quy tắc, câu hỏi phản xạ, luồng quyết định tự động và xử lý ngoại lệ.) · Identify and eliminate inefficiencies within the underwriting workflow, promoting continuous improvement through process automation and digital solutions. (Xác định và loại bỏ những điểm không hiệu quả trong quy trình thẩm định, thúc đẩy cải tiến liên tục thông qua tự động hóa quy trình và các giải pháp kỹ thuật số). · Collaborate with cross-functional teams to streamline the underwriting process and enhance the customer experience. (Hợp tác với các đội ngũ liên phòng để đơn giản hóa quy trình thẩm định và nâng cao trải nghiệm của khách hàng) 4) Perform other tasks assigned by manager (Thực hiện các nhiệm vụ khác được giao từ cấp quản lý) B. Job Accountability \u002F Trách nhiệm chính · Accountable for delivering accurate and timely underwriting decisions that align with company standards and risk appetite. Chịu trách nhiệm về việc đưa ra các quyết định thẩm định chính xác và kịp thời phù hợp với các tiêu chuẩn và khẩu vị rủi ro của công ty. · Accountable for data‑driven analysis, underwriting projects, and automation initiatives to improve risk selection quality, operational efficiency, STP, and customer\u002Fagent experience through close cross‑functional collaboration. Chịu trách nhiệm phân tích dữ liệu, tham gia các dự án thẩm định và thúc đẩy tự động hóa nhằm nâng cao chất lượng thẩm định rủi ro, hiệu quả vận hành, STP và trải nghiệm Khách hàng\u002FTư vấn viên thông qua phối hợp với các phòng ban liên quan. · Responsible for tracking and reporting the effectiveness of new underwriting innovations and their impact on operational performance. Chịu trách nhiệm theo dõi và báo cáo hiệu quả của các đổi mới trong thẩm định và tác động của chúng đến hiệu suất hoạt động. · Liable for maintaining up-to-date knowledge in systems, process and underwriting practices, contributing to the continuous evolution of the underwriting function. Chịu trách nhiệm duy trì kiến thức cập nhật trong công nghệ và các phương pháp thẩm định, góp phần vào sự phát triển liên tục của chức năng thẩm định Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":666,"slug":667,"title":668,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":669},63332,"senior-project-and-change-management-manager-quan-ly-cap-cao-du-an-amp-chuyen-oi-pva-prudential-vietnam-assurance-private-ltd","Senior Project and Change Management Manager (Quản lý Cấp cao Dự án & Chuyển đổi)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose The Senior Project and Change Manager is responsible for the end to end delivery of the Finance and Actuarial program (including the Future Finance Program, FFP, planned for at least 2026 and 2027), ensures initiatives are set up with the appropriate business case and executed in line with approved scope, funding, milestones, and Prudential project governance standards. The role will manage multiple workstreams across Finance, Actuarial, Procurement, and Analytics, coordinating local and Group stakeholders to deliver sustainable process improvements, enhanced analytics capability, and measurable business benefits. Job Responsibilities Project Management & Delivery Lead the planning, execution, monitoring, and closure of FFP initiatives in accordance with Prudential project management standards and governance. Develop and maintain detailed project plans, milestones, dependencies, and delivery timelines. Ensure delivery is achieved within approved scope, budget, and agreed timeframes. Governance, Risk & Control Establish and maintain effective project governance, including change control, the management of assumptions, issues, dependencies and escalation processes to support effective governance and delivery. Proactively identify delivery risks and issues, recommend mitigation actions, and escalate where required. Ensure compliance with internal projects, financial, and risk management controls. Stakeholder Management Act as the central coordination point between local teams and Group FFP stakeholders. Facilitate project forums, workshops, and progress reviews. Provide clear and timely communication to senior stakeholders on project status, risks, and outcomes. Financial & Benefit Management Track project expenditure against approved funding and support cost governance and reporting. Define, track, and report on benefit realization, including efficiency gains, productivity improvements, and qualitative benefits. Support transparent reporting for cross-charge and Group funding purposes. Change & Implementation Drive delivery of process improvements, analytics enhancements, and governance uplift initiatives. Ensure deliverables are operationally embedded and sustainable post-implementation. Reporting & Documentation Prepare structured project updates, dashboards, and management Job Requirements Experience Significant experience as a Senior Project\u002FProgram\u002FChange Manager delivering transformation or change initiatives, preferably within financial services or insurance. Experience working on regional or Group‑funded programs is an advantage. Proven track record of delivering under time and resource constraints. Qualifications Bachelor’s degree or equivalent practical experience. Formal project management certification is preferred but not mandatory. Knowledge and skill At least 5 years of experience managing big, complex, cross-functional change management initiatives. Good knowledge and has hand-on experience in project and program management methodology and techniques. Good understanding of the wider objectives of the program. Ability to work positively with the wide range of individuals involved in program management. Strong leadership, communication and management skills. Good knowledge of budgeting and resource allocation procedures. The ability to find innovative ways to resolve problems. Good knowledge in financial services in life insurance industry is plus. Competency Leadership Capability Model – Advanced level. English – speaking and writing – Advanced level. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":671,"raw_hiringOrganization_logo_url":10,"raw_description":672},"PVA | An Giang","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Planning Collaborate with RM\u002FTL\u002FEFSC\u002FSFSC\u002FFSC in planning sales & training activities including OB, BOP, GP, Meeting, Event …in the assigned Bank Partners on monthly basis. Execution Deploy the planned sales & training activities in the assigned Bank Partners to achieve projected sales targets including APE, Recruitment & Active ratio. Supervision & Management: Supervise & manage sales performance in the assigned Bank Partners and sales team in terms of APE, recruitment, active ratio & compliance, Training & Development: Train & develop the agency force including: RM\u002FTL and sales team in accordance with the career path in the assigned Bank Partners. Internal & external relationships: Maintain solid & effective collaboration STD\u002FDOS\u002FOP\u002FNBUW\u002FCOMPLIANCE and Bank Partners. Others: Assigned by Line Managers from time to time. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":95,"slug":96,"title":9,"location":10,"raw_job_location_address_addressLocality":674,"raw_hiringOrganization_logo_url":10,"raw_description":675},"PVA | Ha Noi - TNR Tower","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Vietnam is a market leader in Vietnam Insurance Industry with estimated market share of 33%. The organization has approximately 1,300 employees, 230 office locations and 115,000 agents. The competition is fierce among international and local well established companies such as Prudential, AIA, Manulife, Dai- Ichi Life and Bao Viet. Bancassurance is an emerging distribution channel in Vietnam with a great potential for growth. Prudential is keen on developing this channel to become a substantial part of our business This position yields to high performance on APE growth, active ratio and turnover by recruiting, training and managing Banca Staff under assigned Bank Partner Accountability: Meet all the KPI’s set for the roles of a relationship manager. Relationships and communication: Build & maintain strong relationships both within and outside the department; seek input from and maintain effective ongoing communication with others: Given the nature of this job, the incumbent will play as the representative of company in front of the agency force, she\u002Fhe therefore must: Be respectful & trustworthy Be always caring and sympathetic Be able to handle agent’ queries effectively Demonstrate a courtesy and professional appearance and manner Key Responsibilities: Planning: Collaborate with RM\u002FTL\u002FEFSC\u002FSFSC\u002FFSC in planning sales & training activities including OB, BOP, GP, Meeting, Event …in the assigned Bank Partners on monthly basis. Execution: Deploy the planned sales & training activities in the assigned Bank Partners to achieve projected sales targets including APE, Recruitment & Active ratio. Supervision & Management: Supervise & manage sales performance in the assigned Bank Partners and sales team in terms of APE, recruitment, active ratio & compliance, Training & Development: Train & develop the agency force including: RM\u002FTL and sales team in accordance with the career path in the assigned Bank Partners. Internal & external relationships: Maintain solid & effective collaboration STD\u002FDOS\u002FOP\u002FNBUW\u002FCOMPLIANCE and Bank Partners. Others: assigned by Head of Bancassurance from time to time Job Requirements: Qualification: Mandatory: Bachelor or higher Degree preferably in Economics, Business Administration, Marketing, Insurance Experiences: Mandatory: At least 2 year experience working as sales supervisor preferably in insurance, FCMG or foreign-invested financial companies Advantage: Additional management training experience Knowledge and skill set: Mandatory: Excellent presentation, communication, and interpersonal skills Competent in interpersonal \u002F communication \u002F negotiation\u002F motivation skills Competent in analytical and problem solving skill Competent in planning, organizing skills Good at Insurance industry knowledge Good at Sales Management & marketing principles Advantage: Life insurance knowledge Excellent English\u002F VNs written and speaking skills; Having vast personal networking Familiar with PC literate, Excel, Word, and Power Point Job’s attributes: Mature, confident, sociable Customer service-oriented Self-starter, motivated and independent Willing to work overtime & travel Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":205,"slug":206,"title":207,"location":10,"raw_job_location_address_addressLocality":674,"raw_hiringOrganization_logo_url":10,"raw_description":677},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. RED+ is a full-time agency program of Prudential Vietnam (PVA), belonging to Agency channel which mission is to provide financial protection solutions for Urban customer segments. This program focuses on the quality recruitment of young, dynamic, highly professional and productive financial consultants (“FC”), training and developing them to become a new generation of successful leaders and entrepreneurs, especially in life insurance through a full-time targeted operating model. The incumbent of this job is responsible for: • Quality recruitment of FCs • Driving FCs to achieve business objectives (APE, FC activation, PruElite, MDRT and leader development) with high quality • Implement activity management with discipline • Execution initiatives to support sales and recruitment RED+ là chương trình Phát triển chuyên viên tư vấn tài chính toàn thời gian của Prudential Việt Nam, trực thuộc kênh Đại lý với sứ mệnh mang đến các giải pháp bảo vệ tài chính tập trung cho phân khúc khách hàng thành thị. Chương trình đặt trọng tâm tuyển dụng chất lượng và phát triển đội ngũ các chuyên viên tư vấn tài chính (gọi tắt là “FC”) hiệu suất cao thông qua mô hình hoạt động toàn thời gian, hướng đến việc đào tạo và phát triển họ trở thành thế hệ lãnh đạo xứng tầm và là những doanh nhân thành công trong tương lai, đặc biệt trong lĩnh vực bảo hiểm nhân thọ. Vị trí này chịu trách nhiệm chính trong việc: • Tuyển dụng đội ngũ FCs chất lượng • Dẫn dắt đội ngũ các FCs đạt được các mục tiêu kinh doanh (doanh số APE, hiệu suất hoạt động của FCs, phát triển PruElite, MDRT và cấp quản lý) với chất lượng cao • Thực hiện quản lý hoạt động một cách kỷ luật • Triển khai các sáng kiến hỗ trợ hoạt động tư vấn và tuyển dụng Job Responsibilities \u002F Phạm vi công việc 1. Recruit quality FCs \u002F Tuyển dụng FCs chất lượng · Direct sourcing, attract, approach and recruit high quality FC \u002F Trực tiếp tìm kiếm, thu hút, tiếp cận và tuyển dụng FC chất lượng cao · Monitor, support and motivate FCs to maintain the high retention rate \u002F Giám sát, hỗ trợ và tạo động lực cho các FCs nhằm duy trì tỷ lệ gắn bó cao 2. Activate FCs to become highly-productive producers \u002F Thúc đẩy FCs hoạt động đạt năng suất cao · Provide on-the-job coaching, sales mentoring to FCs, conducting Joint-Field-Work (JFW) and provide them with constructive feedback for improvement \u002F Huấn luyện và khai vấn trực tiếp trong công việc, kèm cặp bán hàng cho FC, thực hiện huấn luyện thực địa (JFW) và cung cấp phản hồi giúp FC cải thiện kỹ năng. · Implement activities management of DILO-MILO-WILO for vital behaviors and support FCs in achieving the desired standard \u002F Triển khai quản lý hoạt động theo mô hình DILO-MILO-WILO và hỗ trợ FC đạt được tiêu chuẩn mong đợi. · Supervise, monitor and track daily activities and performance of FC, proactively provide necessary support and recommendations to ensure FCs stay on track on target and maintain high productivity \u002F Giám sát, theo dõi và quản lý các hoạt động hằng ngày và hiệu suất của FC; chủ động cung cấp các hỗ trợ cần thiết và đề xuất giải pháp để đảm bảo FC theo đúng tiến độ mục tiêu và duy trì năng suất cao · Provide best practice sharing and skill drill to help FCs equipped necessary skills and sharpen the saw \u002F Chia sẻ các kinh nghiệm hình mẫu và thực hiện luyện tập kỹ năng giúp FC trang bị đầy đủ kỹ năng cần thiết và liên tục nâng cao năng lực. · Coordinate with Training team to guide FCs and ensure their progress to be in line with Training roadmap’s \u002F Phối hợp với đội ngũ Huấn luyện để hướng dẫn các FCs và đảm bảo FC theo kịp tiến trình học tập của lộ trình đào tạo · Closely Follow Up-Follow Thru after each training courses for each FC \u002F Theo dõi và hỗ trợ chặt chẽ sau mỗi khóa đào tạo dành cho từng FC 3. Develop FCs to become quality full-time leaders \u002F Phát triển FCs trở thành những cấp quản lý toàn thời gian chất lượng: · Identify potential FCs who can be groomed to future leader \u002F Xác định các FC tiềm năng có thể được phát triển lên cấp quản lý trong tương lai · Do mind setting, inspire and continuously motivate potential FC for future leader’s career \u002F Định hướng tư duy, truyền cảm hứng và liên tục tạo động lực cho các FC tiềm năng phát triển sự nghiệp quản lý trong tương lai · Conduct 1-1 coaching on recruitment and team activation, sales builder to potential future leader \u002F Thực hiện khai vấn 1-1 về kỹ năng tuyển dụng và kích hoạt đội nhóm, xây dựng doanh số cho các FC tiềm năng trở thành nhà quản lý tương lai. · Implement activities management of DILO-MILO-WILO for future leader’s vital behaviors and support FCs in achieving the desired standard \u002F Triển khai quản lý hoạt động theo mô hình DILO-MILO-WILO dành cho cấp quản lý tương lai và hỗ trợ FC đạt được tiêu chuẩn mong đợi. · Keep track on FC’s progress and provide appropriate robust support and recommendations to help FCs stay on track on leader career development and maintain high quality recruitment and team activation \u002F Theo dõi tiến trình của FC, hỗ trợ mạnh mẽ cùng các khuyến nghị phù hợp giúp FC đi đúng lộ trình phát triển lên quản lý, đồng thời duy trì chất lượng cao trong tuyển dụng và kích hoạt đội nhóm · Work closely with the training team to identify gaps in leader’s skills and subsequently provide specific training to address the gap \u002F Phối hợp chặt chẽ với đội ngũ huấn luyện để xác định những khoảng cách trong kỹ năng lãnh đạo và từ đó cung cấp các khóa đào tạo cụ thể để khắc phục. · Lead by example in practicing and role-playing regarding leader development’s training and closely FUFT \u002F Làm gương trong việc thực hành và đóng vai, liên quan đến đào tạo phát triển quản lý, đồng thời theo dõi chặt chẽ sau đào tạo. 4. Embrace the quality of business\u002FNâng cao chất lượng kinh doanh · Be responsible for Year 2 premium collection persistency \u002F Chịu trách nhiệm cho tỷ lệ duy trì phí tái tục năm 2 · Be accountable for fostering a compliance culture as well as managing operational & compliance risks by liaising with the compliance coordinator to implement PVA internal control & Group compliance policies. \u002F Chịu trách nhiệm thúc đẩy văn hóa tuân thủ cũng như quản lý rủi ro hoạt động và tuân thủ bằng cách phối hợp với các điều phối viên để thực hiện các biện pháp kiểm soát nội bộ của PVA và các chính sách tuân thủ của Tập đoàn · Direct the enforcement of need-based sales process, policies & procedures, local regulations, internal control & operational risks to ensure full adherence to PVA legal and regulatory requirements across this channel \u002F Chỉ đạo việc thực thi quy trình bán hàng dựa trên nhu cầu, chính sách & thủ tục, quy định địa phương, kiểm soát nội bộ và rủi ro hoạt động để đảm bảo tuân thủ đầy đủ các yêu cầu pháp lý và quy định của PVA trên toàn quốc. · Other tasks and projects assigned by managers. \u002F Những nhiệm vụ và dự án khác được giao phó bởi cấp quản lý. 5. Drive sales and expand quality team \u002F Dẫn dắt kinh doanh và mở rộng đội ngũ chất lượng · Do planning (weekly\u002Fmonthly\u002Fquarterly) with concrete action plan for each FC and leaders to achieve business target in sales and recruitment, and efficiently implement the actions plan to transfer it to positive results \u002F Lập kế hoạch (hàng tuần\u002Ftháng\u002Fquý) với hành động cụ thể cho từng FC và cấp quản lý để đạt mục tiêu kinh doanh về doanh số và tuyển dụng, đồng thời triển khai hiệu quả kế hoạch để chuyển thành kết quả tích cực. · Continuously expand team though quality recruitment, build highly productive FCs like PruElite, MDRT and develop quality leader \u002F Liên tục mở rộng đội ngũ thông qua tuyển dụng chất lượng, xây dựng các FCs năng suất cao như PruElite, MDRT và phát triển các quản lý chất lượng. Job Requirements \u002F Yêu cầu Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":335,"slug":336,"title":337,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":679},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. The job holder is to support the Actuarial Senior Manager in all aspects of corporate actuarial work, particularly those that pertain to EV reporting basis, methodology and reporting. Help ensure that actuarial activities are in line with sound actuarial principles and standards, Group requirements, and the company’s goals, objectives, standards and requirements. Mục đích của Prudential là giúp mọi người tận hưởng tối đa cuộc sống của mình. Chúng tôi sẽ thực hiện mục đích của mình bằng cách tạo ra một nền văn hóa trong đó sự đa dạng được tôn vinh và đảm bảo sự hòa nhập, cho các đồng nghiệp, khách hàng và đối tác của chúng tôi. Chúng tôi cung cấp một nền tảng để mọi người có thể làm việc tốt nhất của họ và tạo ra tác động cho doanh nghiệp và đổi lại, chúng tôi ủng hộ tham vọng nghề nghiệp của mọi người. Chúng tôi cam kết đưa Prudential trở thành nơi bạn có thể Kết nối, Phát triển và Thành công. Vị trí này là để hỗ trợ “Quản lý cấp cao Bộ Phận Định Phí Doanh Nghiệp” trong tất cả các khía cạnh của công việc định phí, đặc biệt là những việc liên quan đến bộ phận định phí doanh nghiệp. Vị trí này giúp đảm bảo rằng các hoạt động định phí phù hợp với các nguyên tắc và tiêu chuẩn của ngành định phí, các yêu cầu theo chuẩn mực của tập đoàn cũng như các mục tiêu, tiêu chuẩn và yêu cầu của công ty. Job Responsibilities \u002F Phạm vi công việc ·Support the business planning & forecasting process. \u002FHỗ trợ trong quá trình lập kế hoạch kinh doanh và dự báo kết quả kinh doanh.· Conduct in-depth variance analysis between actual results, business plans, and forecasts, identifying key drivers across persistency, expenses, claims, and other components at granular levels (e.g., distribution channel, policy year).\u002FPhân tích chuyên sâu chênh lệch giữa kết quả thực tế, kế hoạch kinh doanh và dự báo; xác định các nguyên nhân chính theo từng cấu phần như tỷ lệ tái tục, chi phí, chi trả quyền lợi bảo hiểm và các chỉ tiêu liên quan, đồng thời phân tích chi tiết theo kênh phân phối, năm hợp đồng và các chiều dữ liệu phù hợp khác. Perform Source of Earnings (SOE) analysis to explain local profit performance and key profit drivers.\u002FThực hiện phân tích Nguồn hình thành lợi nhuận (Source of Earnings - SOE) nhằm giải thích kết quả lợi nhuận và các yếu tố chính tạo nên lợi nhuận.· Prepare and analyze EV Profit and Loss statements by distribution channel and policy year to provide insights into value emergence and business performance.\u002FLập và phân tích Báo cáo Lãi\u002FLỗ theo Giá trị Nội tại (EV Profit and Loss) theo kênh phân phối và năm hợp đồng nhằm đánh giá quá trình tạo ra giá trị và hiệu quả kinh doanh.· Work closely with the Future Finance Programme (FFP) team to automate, streamline, and enhance reporting processes and operational efficiency.\u002FPhối hợp chặt chẽ với đội ngũ Future Finance Programme (FFP) để tự động hóa, tối ưu hóa quy trình báo cáo và nâng cao hiệu quả vận hành.· Ensure EV results, processes and procedures are sound, accurate and fully documented. In particular ensure compliance with Group standards and actuarial principles \u002F Đảm bảo kết quả dự phòng theo chuẩn EV và quy trình là hợp lý, chính xác và được ghi chép đầy đủ. Đặc biệt đảm bảo tuân thủ các yêu cầu quy định theo tiêu chuẩn của Tập đoàn và nguyên tắc của ngành định phí.· Investigate the actuarial results on a regular basis, ensure the results are verified carefully to ensure the consistency & correctness. Thực hiện các điều tra định phí đột xuất (một cách thường xuyên), đảm bảo các kết quả được kiểm tra kỹ càng để đảm bảo độ chính xác và tính nhất quán.· Support line manager in development of new methodology and reporting tool for new reports \u002F Hỗ trợ quản lý trong việc xây dựng các phương pháp mới và các công cụ hỗ trợ cho các báo cáo mới.· Test and develop Prophet model (if require) for EV reporting. Ensure all the changes are fully documented. \u002FKiểm tra và phát triển mô hình cho báo cáo tài chính theo chuẩn EV. Đảm bảo tất cả thay đổi được ghi vào tài liệu.Others: to be assigned by the Line manager or Company’s management (if any) \u002F Các nhiệm vụ khác được giao bởi quản lý trực tiếp hoặc ban lãnh đạo công ty. Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp University degree in a major with significant exposure to actuarial, finance, mathematics and\u002For statistics. \u002FBằng đại học chuyên ngành có liên quan đáng kể với Định Phí, Tài Chính, Toán Học và \u002F hoặc Thống Kê Study towards to get the actuarial Fellow qualification \u002F Tiếp tục học để trở thành thành viên của một tổ chức Định Phí được công nhận Experiences, Knowledge and skill \u002F Kinh nghiệm, kiến thức và kỹ năng Actuarial and insurance knowledge learned from both examinations and job experience. \u002F Kiến thức chuyên sâu về Định Phí và Bảo Hiểm đã học được từ cả kỳ thi và kinh nghiệm làm việc. At least 5 years working on actuarial segment \u002F Ít nhất 5 năm kinh nghiệm làm việc trong lĩnh vực Định phí Have experience in Prophet or other equivalence actuarial model operation \u002F Có kinh nghiệm làm việc với Prophet và các mô hình Định phí tương đương High analytical skill\u002F Kĩ nâng phân tích cao. Experience in financial reports analysis is a plus\u002FCó kinh nghiệm trong việc phần tích báo cáo tài chính là một lợi thế. ·Demonstrate excellent stakeholder management skills and build effective relationships across functions and business units.\u002F Thể hiện kỹ năng quản lý các bên liên quan xuất sắc và xây dựng mối quan hệ hợp tác hiệu quả giữa các phòng ban và đơn vị kinh doanh.· Demonstrate strong people leadership skills by developing team capabilities, fostering collaboration, and driving accountability for results.\u002F Thể hiện năng lực lãnh đạo con người mạnh mẽ thông qua việc phát triển năng lực đội ngũ, thúc đẩy hợp tác và nâng cao tinh thần trách nhiệm đối với kết quả công việc. Ability to work independently and with minimal supervision \u002F Khả năng làm việc độc lập không cần nhiều hướng dẫn. Good verbal communication, writing and presentation skills\u002F Kỹ năng giao tiếp, viết và thuyết trình tốt Fluent English\u002F Giao tiếp tiếng Anh thành thạo Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":66,"slug":67,"title":68,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":681},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose Prudential Vietnam’s Participating (“Par”) business fund (the “Fund”) is one of the largest in the market, with over 1 million in force policyholders. Strong actuarial expertise is required within the company to ensure sound financial management of the Fund, while ensuring that all policyholders are treated fairly. The individual will be accountable for delivering high-quality actuarial insights relating to the management and governance of Prudential’s Par fund. This will include delivering the annual bonus study and bonus rate declarations, providing experience analysis insights of emerging trends within the fund, developing best practices for in force customer management, and working closely with other functions to unlock commercial opportunities for existing and new Par customers. The Senior Actuarial Analyst will support the Senior Manager in the PAR Fund Management Project to enhance actuarial governance and business performance of Prudential’s Par products and Fund. Job Responsibilities Support the development enhancements to Par customer management, such as improved formats of communications to customers, to enhance PRE and customer understanding of their insurance products. Support to identify opportunities for existing Par customers to close their protection gap and collaborate closely with other functions (such as Customer, Product and Commercial teams) to develop suitable cross-sell propositions that meet customer needs. Contribute to the development and maintenance of company-wide policies such as the Par Fund Management Policy and experience study methodologies handbook. Strengthen actuarial governance by ensuring processes and documentation meet internal control and regulatory standards. Support the preparation and review of actuarial and financial reports related to Par experience monitoring and management outcomes for internal management, Prudential Group, and regulators, ensuring accuracy and transparency. Participate in other assigned tasks or projects. Job Accountability Deliver assigned tasks accurately and on time. Maintain high-quality standards in data handling, analysis, and reporting. Communicate effectively with team members and stakeholders. Demonstrate ownership and continuous learning in actuarial practices. Job Requirements Qualifications: Bachelor’s degree in actuarial science, mathematics, statistics, finance, or a related field. Progress in actuarial exams (SOA, IFoA, or equivalent) preferred. 2–4 years of actuarial experience in life insurance or related fields. Strong analytical and problem-solving skills. Proficiency in Excel and actuarial software Prophet, DCS; programming skills (e.g., VBA, Python, R) are a plus. Good communication and collaboration skills. Core Competencies: Attention to Detail Analytical Thinking Effective Collaboration Clear Communication Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":184,"slug":185,"title":186,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":683},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The position is responsible for driving effective adoption of digital transformation initiatives across Agency Distribution by ensuring digital changes are strategically planned, stakeholder-ready, clearly communicated, and sustainably embedded into day-to-day business behaviors. This role partners with Digital platform teams, Project owners, Technology stakeholders, and Agency business teams to strengthen user adoption, minimize resistance, and improve transformation outcomes across agents, leaders, and GADs. The role ensures digital transformation is not only launched successfully, but effectively adopted and translated into sustained operational behaviors. Job Purpose \u002F Mục tiêu vị trí The position is responsible for driving effective adoption of business transformation and operational change initiatives impacting Agency Distribution. This role partners with Agency business teams and cross-functional stakeholders to ensure changes are strategically planned, stakeholder-ready, clearly communicated, and sustainably embedded into day-to-day business operations and behaviors. The role focuses on business and operational changes including Agency BAU change initiatives, process changes, policy updates, operating model adjustments, and cross-functional initiatives requiring Agency adoption. The role ensures changes are not only implemented but effectively adopted and sustained across the Agency ecosystem Job Responsibilities 1) Business Change Strategy & Impact Assessment: Partner with Agency business teams and cross-functional stakeholders to assess business and operational changes impacting Agency Distribution. Assessing impacts across agents, leaders, GADs, and Agency stakeholders Identify adoption barriers, stakeholder risks, and resistance points Evaluate readiness for business and operational changes Define structured change approaches aligned with business objectives Ensure people, process, and operational impacts are appropriately addressed. 2) Stakeholder Change Planning & Engagement: Design and manage stakeholder-focused approaches for Agency business initiatives Identify impacted stakeholder groups and required engagement levels Define stakeholder engagement and influence strategies Partner with business stakeholders to strengthen sponsorship and alignment Establish structured two-way feedback mechanisms Support change champion or local advocacy mechanisms where relevant Proactively manage resistance and stakeholder concerns. 3) Communication & Adoption Enablement: Lead communication and enablement planning to support effective business change adoption Develop targeted communication strategies for impacted stakeholder groups Ensure messaging is clear, practical, role-relevant, and action-oriented Avoid generic one-size-fits-all communication approaches Define enablement requirements supporting operational adoption Support rollout readiness communication Ensuring communication and engagement activities reinforce behavioral adoption. 4) Adoption Monitoring, Reinforcement & Optimization: Monitor digital adoption effectiveness and recommend interventions to improve sustainability Track adoption effectiveness, stakeholder response, and engagement quality Identify adoption gaps, resistance patterns, and operational barriers Consolidate field insights and stakeholder feedback Recommend reinforcement interventions to strengthen sustained adoption Support post-rollout transition into stable business-as-usual adoption Continuously optimize change interventions based on adoption insights. 5) Cross-functional Change Partnership & Governance: Act as the dedicated change partner for Agency-impacting initiatives from business and support functions. Partner with Operations, Product, Marketing, Finance, Risk, Compliance, and other relevant stakeholders Support structured change planning for initiatives requiring Agency adoption Ensure change implications are considered early in initiative planning Aligning rollout approaches with Agency business realities and stakeholder capacity Provide change management advisory to improve rollout effectiveness and adoption outcomes 6) Event Reinforcement Support: Support business events and engagement initiatives as change reinforcement platforms Ensure events reinforce business priorities and behavioral expectations Strengthen pre-event, in-event, and post-event communication alignment Improve clarity on key messages, expected actions, and post-event focus Ensure engagement activities support sustained change outcomes rather than standalone participation Job Accountability\u002F Trách nhiệm chính: Effectiveness of business change management initiatives impacting Agency Distribution Stakeholder readiness and adoption quality for business and operational changes Communication and engagement effectiveness for business change initiatives Identification and mitigation of adoption risks and resistance Sustained embedding of business changes into operational behaviors Continuous improvement of business change adoption effectiveness Knowledge and skills \u002F Kiến thức và kỹ năng: Change management Strong understanding of structured Change management methodologies Experience in stakeholder impact assessment and adoption planning Ability to drive behavioral adoption beyond launch execution Business transformation Understanding of business process and operational challenges Ability to translate business initiatives into actionable change strategies Strong operational and stakeholder sensitivity Stakeholder management Strong influencing and collaboration capability across business functions Ability to navigate competing priorities and stakeholder complexity Confidence in challenging assumptions and driving alignment Communication & analytical capability Strong communication and storytelling skills Ability to simplify complex business changes into practical stakeholder actions Analytical mindset with ability to interpret feedback, resistance, and adoption signals Execution ownership Business partnership mindset Resilience Problem-solving Continuous improvement orientation Qualifications & Experience \u002F Bằng cấp & kinh nghiệm : Bachelor’s degree in business, Management, Communications, Organizational Development, or related disciplines. Experience: minimum 5 years of change management, business transformation, project delivery, or related disciplines. Proven experience supporting business transformation, operational changes, or stakeholder adoption initiatives Strong experience in stakeholder engagement, communication planning, and change adoption Experience in insurance, financial services, or large distributed sales organizations preferred Key Stakeholders: Agency leadership & Agency teams Field stakeholders (Agents, Leaders, GADs) Operation & Technology department Marketing Product Risk\u002FCompliance\u002FLegal Finance undefined Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":375,"slug":376,"title":377,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":685},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The Brand Manager is responsible for strengthening the company’s market presence and brand equity within the life insurance sector. The role develops brand communication frameworks, leads Brand and Marcom projects from planning to execution, and works closely with internal and external stakeholders to achieve agreed KPIs and ensure brand consistency across all touchpoints. Job Responsibilities \u002F Phạm vi công việc - Brand Strategy and Message Development: Understand business and customer needs, brand purpose and market context; work with the Senior Brand Manager to translate these into clear brand platforms, communication frameworks and integrated activity plans. - Brand and Marcom Planning: Develop campaign roadmaps for relevant audiences, including mass consumers, agents and employees. Translate strategic direction and insights into clear briefs and execution requirements. - Project Management: Lead and coordinate assigned Brand and Marcom projects across key workstreams, such as Master Brand, Customer, Propositions and Agency, based on business priorities and project requirements. Manage timelines, budgets and deliverables to achieve agreed objectives and KPIs. - Project Governance: Establish project plans, track progress, proactively manage risks and issues, escalate when needed, and capture key learnings for future campaigns. - Stakeholder Management and Collaboration: Work closely with internal stakeholders, shared-service teams and external partners to align priorities, roles and expectations. Maintain clear and professional communication throughout project delivery. - Agency and Vendor Management: Provide clear briefs, oversee deliverables and output quality, and ensure agencies and vendors comply with brand standards and internal processes. - Brand Monitoring and Insights: Track and analyze brand performance, customer feedback, market trends, consumer behavior and competitor activity. Turn findings into actionable recommendations to strengthen brand relevance and competitive position. - Brand Governance and Asset Management: Ensure consistent brand identity across marketing and promotional materials; provide brand guideline consultation and endorsement; maintain brand repositories and oversee branding goods and assets in line with internal controls. - Other Duties: Undertake other tasks assigned by the line manager. Job Accountability \u002F Trách nhiệm chính Brand Strategy and Message Implementation Effective communication frameworks and consistent brand messaging across relevant channels and touchpoints. Project Management and Delivery Assigned Brand and Marcom projects delivered against agreed objectives, KPIs, quality standards, timelines and budgets. Project Governance Project progress tracked regularly, with risks and issues addressed or escalated in a timely manner and key learnings captured for future campaigns. Stakeholder Alignment and Collaboration Stakeholders aligned on priorities, roles, timelines and next steps, supported by professional and effective communication throughout project delivery. Brand Performance and Insights Brand and market insights translated into practical recommendations to strengthen brand relevance and competitive position. Brand Governance and Consistency Brand assets, approvals, documentation and partner deliverables compliant with brand guidelines and relevant internal processes. Job Requirements \u002F Yêu cầu · Education: Bachelor's degree in marketing, Business, or a related field. · Experience: At least 3–5 years of relevant experience in Branding, Marketing Communications or a related function within a multinational or complex organization. Experience in life insurance or financial services is an advantage. · Skills: Strong project management, stakeholder engagement, communication, analytical and problem-solving skills, with proven ability to lead cross-functional projects, manage timelines and budgets, and translate insights into effective Brand and Marketing Communications activities. Good knowledge of brand governance, campaign execution and digital marketing platforms. · Agility: An agile mindset, with the ability to adapt to changing priorities and work effectively in an evolving environment. · Languages: Fluent in English and Vietnamese. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":167,"slug":168,"title":169,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":687},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí This role is to ensure that the claim case was processed met to standard TAT. Support Customer Service, Call Center & Sales channels to handle claim issue. Contact closely with IT, Actuary, Product…to set up automation tool on claim system (Xử lí kết quả yêu cầu bồi thường bảo hiểm của Khách hàng nhanh chóng, chính xác. Kết hợp cùng các đồng nghiệp và phòng ban liên quan để cung cấp dịch vụ bồi thường bảo hiểm hoàn hảo. Cùng IT và các phòng ban liên quan xây dựng hệ thống giúp tự động hóa các nghiệp vụ và tăng trải nghiệm Khách hàng) Job Responsibilities \u002F Phạm vi công việc Scope 1: Manage all frontline activity (Kiểm soát\u002F Xử lý các các hoạt động hằng ngày của Frontline) - Via email Claims Frontline (thông qua E-mail address claims.frontline@prudential.com.vn) - Call\u002F Chat on Teams (via call\u002F chat on Microsoft Teams) Scope of the content related to: (Phạm vi nội dung phản hồi liên quan đến) Claim querry (Giải đáp thắc mắc về tiến trình bồi thường) Update the process of processing claims to relevant departments (Cập nhật tiến trình xử lí các yêu cầu bồi thường đến các phòng ban liên quan) Complaint handling: Complaints involving Claims decisions, social media complaints: handled by Medical Service Senior Specialist (4A), working closely with Assessors and departmental representatives to provide information accurate information, support Complaint Handling related issues (Khiếu nại phức tạp: liên quan đến quyết định thẩm định, khiếu nại truyền thông, mạng xã hội: xử lý bởi Medical Service Senior Specialist (4A), làm việc chặt chẽ với Thẩm định viên và đại diện phòng ban để cung cấp thông tin chính xác, hỗ trợ BP Giải quyết khiếu nại các vấn đề liên quan). Scope 2: Approval claim case (Hoàn tất yêu cầu bồi thường sau khi nhận quyết định từ Thẩm định viên) Approval authority limit within own authority with Productivity\u002FEfficiency in targets- Thực hiện phê duyệt các hồ sơ bồi thường trong hạn mức cho phép với các chỉ tiêu về hiệu quả\u002Fnăng suất làm việc trong mục tiêu làm việc hàng năm Complete the process to close the case by completing the steps of drafting the letter and payment values (hoàn tất quy trình thanh toán của hồ sơ: soạn thảo thư báo và đảm bảo các giá trị chi trả) Scope 3: Handling transactions related to payments from Claims, ensure payment is correct and in full amount, remaining amounts outside the payment scope need to be checked and handled promptly (Xử lý các giao dịch liên quan đến các khoản chi trả từ Claims, đảm bảo Hợp đồng chi đúng và đủ số tiền, những khoản tiền còn lại không thuộc phạm vi chi trả cần được kiểm tra và xử lý kịp thời) Scope 4: Other tasks, ad-hoc task, urgent task when assigned from manager or higher Willing to join the company's project with roles such as tester (Tester), Claims representative (Coordinator), claim (Requester(Sẵn sàng tham gia dự án của công ty với trò thử nghiệm (Tester), đại diện Claims (Coordinator), yêu cầu (Requester)) Training & sharing claim knowledge for new staff or other department (if yes)(Chia sẻ kiến thức chuyên môn & huấn luyện các nghiệp vụ cơ bản cho các bộ phận tiếp xúc trực tiếp Khách hàng) Job Accountability \u002F Trách nhiệm chính - Ensure the claim are processed quickly & accurately to avoid backlogs or long pending. Provide the best service to customer. Digitalize & automation process in order to reduce workload, shorten TAT. (Đảm bảo tất cả yêu cầu bồi thường của Khách hàng được xử lí nhanh chóng. Sẵn sàng phối hợp cùng các phòng ban để cung cấp dịch vụ tốt nhất. Tự động hóa & công nghệ hóa nghiệp vụ) - Provide the best service to external customer through internal customers, by closely coordinating with the processes of related departments and always being customer – centric (Cung cấp dịch vụ tốt nhất cho khách hàng bên ngoài thông qua khách hàng nội bộ, bằng cách phối hợp chặt chẽ với quy trình của các bộ phận liên quan và luôn lấy khách hàng làm trọng tâm) Performance Measurement \u002F Đo lường hiệu quả công việc KPIs of projects Objective setting\u002Fmanagement Effective of deliverable items, claim decision based on ratio of complaint handling, quality result Feedback of stakeholders about the way of working, collaboration Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp Graduated from university of Economics\u002F Finance & Accounting\u002F Information Technology (Tốt nghiệp đại học Kinh tế hoặc Tài chính Kế toán hoặc Công nghệ thông tin) Knowledge and skill \u002F Kiến thức và kỹ năng MS Office: Excel, Word, Power Point (Thông thạo phần mềm văn phòng) Fluency in English: at least reading & writing skill (Anh văn lưu loát) Having knowledge of Insurance\u002F Law\u002F Medical is an advantage (Ưu tiên có kiến thức về bảo hiểm\u002F Luât\u002F Y khoa) Competencies \u002F Năng lực lãnh đạo Customer centricity – Foundation level (Đặt khách hàng là trọng tâm) Execution Excellence – Foundation level (Thực hiện công việc xuất xắc) Working together – Intermediate level (Làm việc đội nhóm) Experiences:\u002F Kinh nghiệm More than 3 years working experience in Inssurance More than 3 years working experience in Claims Department Core Values\u002FGiá trị cốt lõi: Our Customer is our Compass\u002FKhách hàng là kim chỉ nam của chúng ta We Pursue Our Entrepreneurial Spitit \u002FChúng ta theo đuổi tinh thần làm chủ We Succeed Togheter \u002F Chúng ta thành công cùng nhau We Respect and Care for One Another \u002F Chúng ta tôn trọng và quan tâm đến nhau We Deliver on Our Commitments \u002F Chúng ta thực hiện đúng cam kết của mình Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":259,"slug":260,"title":261,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":689},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Lead the Employee Relations agenda across Prudential Assurance Vietnam (PVA), by providing expert guidance on employee relations, labor law compliance, workplace investigations, and governance. Partner with business leaders, managers, and HR teams to proactively manage workforce risks and ensure alignment with company policies, regulatory requirements, and global standards. Job Responsibilities \u002F Phạm vi công việc 1. Employee Relations Lead and manage complex employee relations cases and workplace investigations, ensuring fair, consistent, and legally compliant outcomes while minimizing organizational and reputational risks. Provide expert advice and consultation to Managers, HR Business Partners, and business leaders on employee relations matters, including disciplinary actions, grievances, misconduct, workplace conflicts, performance-related concerns, and employment separation cases. Conduct thorough investigations, fact-finding activities, and case assessments, ensuring appropriate documentation, stakeholder alignment, and adherence to internal governance requirements. Drive quarterly employee relations case reviews with leadership teams to identify emerging themes, recurring issues, and workforce risks, recommending preventive actions and sustainable solutions. Analyze employee relations trends and key risk indicators to develop targeted interventions that strengthen workplace culture, employee experience, and organizational effectiveness. Build organizational capability in employee relations through training programs, case study discussions, coaching sessions, and practical guidance for managers and HR teams. 2. HR Governance and Compliance Serve as the subject matter expert on labor law and employment compliance, ensuring employee relations practices are aligned with statutory requirements and company policies. Monitor changes in labor legislation and regulatory developments, assessing business impact and providing timely guidance to stakeholders on compliance obligations. Leverage employee relations analytics and dashboards to identify compliance gaps, workforce risk trends, and areas requiring proactive intervention or enhanced governance. Lead the review, development, implementation, and continuous improvement of Employee Relations policies, Work Rules, disciplinary frameworks, and related employment governance documents. Strengthen governance and compliance frameworks by aligning local practices with regulatory and global standards, ensuring consistency, transparency, and regulatory adherence across the organization. Lead the oversight of employee conduct, ethics investigations, and workforce risk matters, ensuring adherence to the Code of Conduct, company policies, and regulatory requirements while safeguarding organizational integrity and reputation. Collaborate with Legal, Compliance, Audit, and other stakeholders to ensure effective management of employee-related risks and successful execution of compliance initiatives. Job Requirements \u002F Yêu cầu Bachelor's degree in Human Resources, Law, Business Administration, Industrial Relations, or a related discipline. Minimum 8-10 years of progressive HR experience, including substantial experience in Employee Relations, Labor Relations, or HR Compliance. Strong knowledge of Vietnam Labor Code and employment regulations Proven experience managing complex employee relations cases, workplace investigations, disciplinary matters, grievances, and conflict resolution. Strong stakeholder management and influencing skills, with the ability to advise and challenge senior leaders effectively. Experience using data, analytics, and dashboards to identify trends, manage risks, and drive organizational decisions. Excellent communication, facilitation, and training skills. High level of integrity, sound judgment, and ability to handle sensitive and confidential matters professionally. Ability to work in a fast-paced, matrix environment and collaborate effectively across functions. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":283,"slug":284,"title":285,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":691},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The purpose of the Customer Experience Manager is to foster a customer-centric culture within the organization. This role also involves mapping customer journeys to identify and implement improvements, ensuring that every touchpoint enhances the overall customer journey, ultimately driving customer satisfaction and loyalty. (Vị trí này rất quan trọng trong việc thúc đẩy văn hóa lấy khách hàng làm trọng tâm trong tổ chức. Vị trí này cũng chịu trách nhiệm xây dựng bản đồ hành trình khách hàng, xác định và đề xuất các điểm cần xây dựng\u002F cải tiến trong hành trình khách hàng giúp cải thiện trải nghiệm của khách hàng tại các điểm chạm trong suốt hành trình của Khách hàng từ đó không chỉ mang lại sự hài lòng của khách hàng mà còn thúc đẩy mối quan hệ lâu dài với khách hàng vì sự bền vững.) Job Responsibilities \u002F Phạm vi công việc Customer Journey Mapping and Opimizing Xây dựng và tối ưu hóa hành trình khách hàng Propose journeys that need to focus on a specific year based on rNPS result and priorities of business. Lead the Journey Mapping projects. Gather the expertise from different teams to deliver the current journey map including DA&I for analyzing data, CI for customer researches and other business teams for understanding operation processes, sales processes, system etc.. Being the main contact with Group or joining Group’s core team to create signature Customer Journeys. Drive insights from Journey Maps to actions Sử dụng các thông tin từ hành trình Khách hàng để đề xuất các hành động Organize actionable workshop after Journey mapping so that the information and be shared and bring to actions by different teams. Tổ chức workshop để chia sẻ các thông tin có được từ việc xây dựng Hành trình Khách hàng để các teams cùng nhau đưa ra các chiến lược, hành động Initiate actions to improve customer experience and lead end to end projects to deliver the initiatives improving customer experience across touch points. Có những sáng kiến để tăng trải nghiệm và có thể quản lý toàn bộ dự án để triển khai các sáng kiến tăng trải nghiệm Khách hàng ở các điểm chạm Join cross-function projects to represent voice of customers. Gauge actionable insights into product and service development and implementation. Review and make sure the processes are designed not only operation effective but also bring the best service to customerTham gia các dự án cùng các phòng ban để đại diện tiếng nói của Khách hàng. Sử dụng các hiểu biết về Khách hàng để áp dụng vào việc phát triển sản phẩm, quy trình. Xem xét và đảm bảo các quy trình được thiết kế không chỉ có mục tiêu vận hành hiệu quả mà còn đem đến dịch vụ tốt nhất cho Khách hàng. Tracking the progress of actions from stakeholders and work closely with CX partners to measures the impact of actions on customer experience and journey. Promote a customer-centric mindset within the organization. Thúc đẩy văn hóa Lấy Khách hàng làm trọng tâm. Being the main contact with Group to deliver Group’s initiatives related to Customer Centric Cultural. Lead, manage and deliver the projects and activities related to Customer Centric Cultural, include preparing business case and budget’s approval, create and manage agenda of year-round CX activities, staff engagement activities, events. Create internal communication contents for staff to promote Customer Centric Cultural. Work with different stakeholders within CX-CI team and cross function teams to collect insights and information to create contents. Design the content in different formats to effectively deliver the key message to audience. Tạo nội dung truyền thông nội bộ cho nhân viên để thúc đẩy văn hóa lấy Khách hàng làm trọng tâm. Làm việc nội bộ với CX-CI cũng như các phòng ban khác trong công ty để thu thập các thông tin xây dựng nội dung. Thiết kế nội dung trên các định dạng khác nhau để truyền tải hiệu quả thông điệp. Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp University with marketing\u002F business major (Tốt nghiệp Đại học với chuyên ngành marketing\u002F hoặc các nhóm ngành thuộc khối kinh doanh) Experience \u002F Kinh nghiệm At least 5 years’ experience in customer experience position Có ít nhất 5 năm kinh nghiệm ở vị trí trải nghiệm Khách hàng Experience in leading projects Có kinh nghiệm quản lý các dự án Experience in analyzing data to provide insights for business Có kinh nghiệm thu thập và phân tích dữ liệu. Experience in research project and interviewing customers Có kinh nghiệm về dự án nghiên cứu thị trường và có thể thực hiện phỏng vấn Khách hàng Core values\u002F Giá trị cốt lõi Customer Centric Mindset: keep customer at heart of everything while balancing with other business requirements. (Luôn đặt Khách hàng làm trọng tâm, và có các giải pháp để cân bằng với các yêu cầu khác từ phía công ty) Strategic thinking: think a big picture and use good judgment to find HOWs to approach\u002F implement one issue\u002F challenge thoroughly and efficiently (Khả năng tư duy chiến lược: có thể nhìn nhận vấn đề một cách tổng quan và vận dụng tốt nhận định cá nhân để tìm ra cách tiếp cận\u002F giải quyết vấn đề\u002F khó khăn một cách hiệu quả và toàn diện) Execution excellence: take full ownership to resolve difficulties, challenges and deliver the tasks efficiently with highest standard of quality (Năng lực thực thi dự án xuất sắc: có trách nhiệm cao, chủ động trong việc tìm ra giải pháp khắc phục khó khăn\u002F thách thức trong quá trình triễn khai dự án nhằm đạt hiệu quả với chất lượng công việc tốt nhất) Working together: work well with different types of people including external research vendors and internal stakeholders; proactively contribute thoughts, ideas in meetings, cross-functional projects (Khả năng làm việc nhóm: Làm việc tốt với nhiều nhóm đối tượng khác nhau bao gồm đối tác – các công ty nghiên cứu thị trường cũng như đồng nghiệp trong cùng công ty, chủ động đóng góp ý kiến, đưa ra ý tưởng có giá trị trong những buổi họp, những dự án chiến lược cần nhiều phòng ban phối hợp thực hiện) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":224,"slug":225,"title":226,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":693},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí To lead the end-to-end transformation and management of PRURewards, evolving the program from a traditional rewards scheme into Prudential Vietnam's customer engagement, loyalty and advocacy platform. The role is to come up with loyalty strategy, proposition and scheme design, platform transformation, partnership ecosystem development, campaign activation, performance measurement and team leadership. The role will drive measurable improvement in customer engagement, retention, advocacy, customer lifetime value and loyalty program economics. Job Responsibilities \u002F Phạm vi công việc 1. Engagement & Loyalty Strategy & Transformation • Develop and execute the Rewards & Loyalty strategy and multi-year transformation roadmap aligned with Prudential Vietnam's customer, retention and growth ambitions. • Lead the end-to-end redesign of the loyalty proposition, tier structure, earn-and-burn scheme, reward portfolio, personalization approach and operating model. • Act as business owner for PRURewards platform, establishing governance, business cases, delivery priorities, transformation milestones and value-realization plans. • Partner with Technology, Digital, Operations, Data & Analytics, Product, Distribution and Finance to deliver platform renewal and required business capabilities. 2. Loyalty Program & Customer Engagement • Design and manage differentiated loyalty propositions and membership benefits for priority customer segments. • Develop relevant and transparent reward mechanics that encourage desired customer behaviours and strengthen customer stickiness. • Continuously improve member experience, reward relevance, redemption simplicity, participation and engagement frequency. 3. Advocacy & Referral • Develop and scale customer advocacy, referral and Member-Get-Member programs. • Design referral journeys, recognition and incentive mechanics that support qualified acquisition while reinforcing customer trust. • Establish advocacy measurement, referral attribution and conversion tracking in partnership with Data & Analytics and Distribution teams. • Translate customer feedback, NPS\u002FrNPS and behavioural insights into actions that strengthen advocacy. 4. Loyalty Analytics, Measurement & ROI • Establish the loyalty and advocacy measurement framework, dashboards and management reporting. • Track member participation, active usage, engagement frequency, redemption, tier migration, referral volume and conversion, rewards NPS\u002FrNPS, retention, persistency, repurchase, customer lifetime value and loyalty ROI. • Evaluate program economics, incremental business impact and partner performance; recommend actions based on insight. • Build a test-and-learn discipline to optimize propositions, campaigns and investment allocation. 5. Team Leadership & Stakeholder Management • Lead, coach and develop a high-performing PRURewards team across program transformation, campaign execution, partnerships and analytics. • Set clear objectives, roles, performance standards and capability-development plans for the team. • Build strong cross-functional alignment and ensure disciplined execution across internal stakeholders, vendors and partners. • Foster a customer-centric, innovative, collaborative and data-driven culture. Key Performance Indicators (KPIs): • Transformation: roadmap and milestone delivery, platform capability rollout, business readiness and adoption. • Loyalty & engagement: active member participation, monthly active users, engagement frequency, rewards utilization, redemption and tier migration. • Advocacy: referral participation, referral volume, referral conversion and NPS\u002FrNPS improvement. • Customer value: retention and persistency improvement, repurchase\u002Fcross-sell contribution and customer lifetime value. • Financial & ecosystem: loyalty ROI, value realization, partner performance and program cost efficiency. • People: team engagement, capability development and talent retention. Job Requirements \u002F Yêu cầu Qualifications & Work Experience: • Bachelor's Degree in Business Administration, Marketing, Economics, Customer Management, Digital Business or a related discipline. MBA or postgraduate qualification is an advantage. • Minimum 4 years of experience in loyalty, CRM, customer marketing, customer engagement, customer experience, digital product\u002Fplatform management or related fields. • Minimum 3 years of people-management experience, with a proven ability to lead cross-functional transformation and complex customer programs. • Experience in insurance, banking, retail, telecommunications, e-commerce, airline loyalty or consumer ecosystem businesses is preferred. • Strong understanding of customer lifecycle management, loyalty economics, personalization, customer analytics and partnership ecosystems. Skills & Competencies: • Loyalty Strategy & Program Management: Ability to translate customer and business ambitions into differentiated loyalty propositions, schemes, journeys and operating plans. • Transformation & Digital Platform Leadership: Strong capability in business ownership, roadmap prioritization, requirements definition, change delivery and adoption. • Customer Engagement & Advocacy: Experience designing lifecycle engagement, referral and advocacy programs that deliver measurable behavioural outcomes. • Analytics & Commercial Acumen: Ability to define KPIs, assess program economics and ROI, and convert customer and performance insights into decisions. • Partnership & Negotiation: Proven ability to build ecosystems, negotiate commercial value and govern partner performance. • Leadership & Stakeholder Management: Strong people leadership, influencing, communication and cross-functional collaboration skills. • English and Vietnamese communication skills sufficient to engage senior stakeholders, partners and regional teams. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":115,"slug":116,"title":117,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":695},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Lead and drive digital transformation initiatives within the General Agency Management function through end-to-end ownership of business intelligence, analytics, reporting, and automation solutions that improve decision-making, operational efficiency, and agency governance. Dẫn dắt các sáng kiến chuyển đổi số trong khối Quản lý Tổng đại lý thông qua việc sở hữu và triển khai trọn vòng đời các giải pháp Business Intelligence, phân tích dữ liệu, báo cáo quản trị và tự động hóa nhằm nâng cao chất lượng ra quyết định, hiệu quả vận hành và công tác quản trị hệ thống Tổng đại lý. Act as a strategic business partner to bridge business needs with data, technology, and digital capabilities, translating complex challenges into scalable and sustainable business solutions. Đóng vai trò đối tác chiến lược giữa nhu cầu kinh doanh với dữ liệu, công nghệ và năng lực số hóa; chuyển đổi các vấn đề nghiệp vụ phức tạp thành các giải pháp bền vững và có khả năng mở rộng. Own the full end-to-end lifecycle of dashboards and reporting solutions, including business requirement gathering, solution design, data modelling, development, testing, deployment, user adoption, and continuous enhancement. I. Transformation, Digital & Analytics (70%) Business Intelligence & Dashboard Ownership Chịu trách nhiệm toàn bộ vòng đời của dashboard và giải pháp báo cáo, bao gồm thu thập yêu cầu nghiệp vụ, thiết kế giải pháp, mô hình hóa dữ liệu, phát triển, kiểm thử, triển khai, hỗ trợ người dùng và cải tiến liên tục. Design and develop channel-level dashboards, management reports, and self-service analytics solutions for Agency Management and senior leadership. Thiết kế và phát triển các dashboard, báo cáo quản trị và giải pháp phân tích dữ liệu cho Khối Quản lý Tổng đại lý và cấp lãnh đạo. Establish reporting frameworks and KPI monitoring mechanisms to support data-driven decision-making. Xây dựng khung báo cáo và cơ chế theo dõi KPI nhằm hỗ trợ việc ra quyết định dựa trên dữ liệu. Conduct advanced data analysis to identify business opportunities, operational risks, performance trends, and portfolio impacts. Data Analytics & Business Insights Thực hiện các phân tích dữ liệu chuyên sâu nhằm xác định cơ hội kinh doanh, rủi ro vận hành, xu hướng hiệu quả hoạt động và tác động danh mục kinh doanh. Develop analytical models, forecasting approaches, scenario simulations, and performance measurement methodologies. Xây dựng các mô hình phân tích, phương pháp dự báo, mô phỏng kịch bản và phương pháp đo lường hiệu quả hoạt động. Translate complex data into actionable insights and executive-level recommendations. Chuyển hóa dữ liệu phức tạp thành các kết luận có giá trị thực tiễn và khuyến nghị phục vụ quản trị điều hành. Digital Transformation & Automation Lead digital transformation projects to improve business productivity, governance effectiveness, and user experience across the agency network. Dẫn dắt các dự án chuyển đổi số nhằm nâng cao năng suất làm việc, hiệu quả quản trị và trải nghiệm người dùng trên toàn hệ thống Tổng đại lý. Identify automation opportunities and implement scalable digital solutions to streamline operational processes. Xác định cơ hội tự động hóa và triển khai các giải pháp số hóa có khả năng mở rộng nhằm tối ưu quy trình vận hành. Collaborate with cross-functional stakeholders including Agency, Operations, Finance, Compensation, IT, and Regional teams to deliver business transformation initiatives. Phối hợp với các bên liên quan bao gồm Agency, Operations, Finance, Compensation, IT và các đội ngũ khu vực để triển khai các sáng kiến chuyển đổi kinh doanh. Stakeholder & Project Management Manage stakeholder expectations, priorities, and project delivery timelines across multiple initiatives. Quản lý kỳ vọng của các bên liên quan, mức độ ưu tiên và tiến độ triển khai của nhiều dự án đồng thời. Facilitate solution adoption through user engagement, training, communication, and change management activities. Thúc đẩy việc áp dụng giải pháp thông qua đào tạo người dùng, truyền thông và các hoạt động quản lý thay đổi. Present analytical findings, business cases, and digital initiatives to management and executive committees. Trình bày các kết quả phân tích, đề xuất kinh doanh và sáng kiến chuyển đổi số cho Ban Điều hành và các cấp quản lý. II. Governance & Operations (30%) GA Governance Support the implementation and monitoring of agency governance frameworks, business policies, and strategic programs. Hỗ trợ triển khai và giám sát các khung quản trị Tổng đại lý, chính sách kinh doanh và các chương trình chiến lược. Ensure governance requirements and operational controls are effectively embedded within agency initiatives and digital solutions. Đảm bảo các yêu cầu quản trị và kiểm soát vận hành được tích hợp hiệu quả trong các chương trình và giải pháp số hóa của hệ thống Tổng đại lý. Operational Management Prepare periodic management reports and operational reviews to support business monitoring and decision-making. Chuẩn bị các báo cáo quản trị định kỳ và báo cáo đánh giá vận hành nhằm hỗ trợ công tác giám sát và ra quyết định. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":353,"slug":354,"title":355,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":697},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is to oversee Anti Bribery & Corruption Risk (ABC) and Conflict of Interest (COI) of the Company. This embraces many areas such as developing an effective control environment, reviewing internal and external events, developing and monitoring internal management information and escalations for early warning signals etc, and working with the business to minimize financial crimes risk. (Vị trí này giúp giám sát Rủi ro về hối lộ và tham nhũng và xung đột lợi ích của Công ty. Vị trí này bao gồm nhiều lĩnh vực như phát triển môi trường kiểm soát hiệu quả, xem xét các sự kiện bên trong và bên ngoài, phát triển và giám sát thông tin quản lý nội bộ và báo cáo để đưa ra các tín hiệu cảnh báo sớm, v.v. và làm việc với các Phòng\u002FBan để giảm thiểu rủi ro tội phạm tài chính) Scope 1- ABC Governance (Quản trị ABC) Support line manager to maintain and update PVA ABC standards and guidelines in line with Group\u002FPCA requirements and local regulations. Support line manager to maintain and enhance systems for ABC transactions (i.e. GHM system) to be in line with requirements and facilitate operations of business function (- Hỗ trợ Trưởng Bộ phận duy trì và cập nhật các tiêu chuẩn và hướng dẫn của PVA ABC phù hợp với các yêu cầu của Tập đoàn\u002F PCA và các quy định của địa phương. - Hỗ trợ line manager duy trì và tăng cường hệ thống cho các giao dịch ABC (như hệ thống GHM) để phù hợp với yêu cầu và thuận tiện cho hoạt động của các phòng ban chức năng) Scope 2– Training & Building Compliance culture (Huấn luyện và xây dựng văn hóa tuân thủ) Follow up to update the ABC training program of PVA including induction training, annual refresher and training for high risk staff, agents to ensure they are in line with Group\u002FPCA standards (Theo dõi để cập nhật chương trình đào tạo ABC của PVA bao gồm đào tạo cho nhân viên mới, chương trình tái huấn luyện hàng năm và đào tạo cho nhân viên có nguy cơ cao, Chương trình huấn luyện cho đại lý để đảm bảo phù hợp với tiêu chuẩn của Tập đoàn\u002F PCA) Scope 3 - Monitor\u002FReview and Advisory (Giám sát\u002FXem xét và hướng dẫn): ABC Risk and control assessment Support line manager for annual ABC risk assessments and implement the remediation plan Support line manager to review and enhance controls to mitigate ABC Risks Provide guidance to business functions on G&H, CSR\u002FSponsorships and other ABC related transactions G&H Budget to GO monitoring and report. Perform Partner\u002Fvendor Due diligence and Risk assessment GHM transaction monitoring: periodically review GHM transactions and reconcile with Accounting books to ensure the compliance (pre-approval, declaration of G&H transactions) Review ABC due diligence exercises for vendors\u002Fpartners Develop and operate a risk-based post transaction monitoring activities for ABC high risks areas (- Đánh giá rủi ro ABC và biện pháp kiểm soát o Hỗ trợ Trưởng Bộ phận thực hiện đánh giá rủi ro ABC hàng năm và thực hiện kế hoạch khắc phục o Hỗ trợ Tưởng Bộ phận xem xét và tăng cường các biện pháp kiểm soát để giảm thiểu rủi ro ABC - Hướng dẫn cho các bộ phận chức năng các vấn đề liên quan G&H, CSR\u002F Tài trợ và các giao dịch khác liên quan đến ABC - Giám sát ngân sách G&H cho GO và báo cáo. Thực hiện việc thẩm định đối tác\u002F nhà cung cấp và đánh giá rủi ro - Giám sát giao dịch GHM: định kỳ xem xét các giao dịch GHM và đối chiếu với Sổ kế toán để đảm bảo việc tuân thủ (phê duyệt trước, khai báo đối với các giao dịch G&H) - Thẩm định đánh giá rủi ro ABC đối với nhà cung cấp\u002F Đối tác. - Xây dựng và thực hiện hoạt động giám sát giao dịch dựa trên rủi ro cho các khu vực rủi ro ABC cao) Scope 4 – Data Analysis & Reporting (Phân tích số liệu & Báo cáo): to prepare analyze periodic MIS reports and any additional internal reports required for Compliance activity to prepare, maintain and update all current ABC reporting to Management team (including Audit Committee, Risk Committee, TLT, PCA compliance team) (- Thực hiện phân tích số liệu định kỳ MIS và các báo cáo nội bộ khác theo yêu cầu hoạt động của Phòng Pháp chế) - chuẩn bị, duy trì và cập nhật tất cả các báo cáo ABC hiện tại cho Ban Giám Đốc (bao gồm Ủy ban Kiểm toán, Ủy ban rủi ro, TLT, Bộ phận Pháp chế của PCA) Scope 5 – Team support (Hỗ trợ đội nhóm): Support line manager in monitoring, developing the team as well as in other matters related to compliance and other project relevant to compliance functions as required. (Hỗ trợ quản lý của mình trong việc giám sát, phát triển đội nhóm cũng như các công việc, dự án liên quan của Phòng Pháp chế cũng như Bộ phận theo yêu cầu) Scope 6 - Conflict of Interest (Xung đột lợi ích) Support line manager to maintain and update PVA COI guidance in line with Group\u002FPCA requirements Raise awareness through regular training and communications to PVA colleagues on COI Support line manager to prepare, maintain and update COI registers\u002Freports of PVA in accordance with PCA’s requirements (- Hỗ trợ Trưởng Bộ phận duy trì và cập nhật hướng dẫn COI của PVA phù hợp với yêu cầu của Tập đoàn \u002F PCA - Nâng cao nhận thức thông qua đào tạo và truyền thông thường xuyên tới các đồng nghiệp của PVA về COI - Hỗ trợ Trưởng bộ phận chuẩn bị, duy trì và cập nhật các báo cáo\u002Fđăng ký COI của PVA theo yêu cầu của PCA) Scope 7 - Other Compliance topics - Business Code of Conduct (Các đề tài tuân thủ khác – Quy tắc Ứng Xử kinh doanh) Support line manager to maintain and update Business Code of Conduct in line with Group\u002FPCA requirements Provide consultation on related matters of code of conduct to Business Functions (-Hỗ trợ Trưởng Bộ phận duy trì và cập nhật Quy tắc ứng xử kinh doanh thông qua đào tạo và truyền thông thường xuyên tới các đồng nghiệp của PVA - Hướng dẫn các vấn đề liên quan đến Quy tắc Ứng xử Kinh doanh cho các phòng\u002Fban chức năng) Qualification: Under-graduates in related areas (Statistics, Economics, Commerce, Audit) Experiences: Mandatory: At least 3-year experience in insurance or financial services industry Financial Crimes\u002FCompliance experience is preferred. Good knowledge in the insurance\u002Fbanking business Knowledge and skill set: Very good expertise in Excel and if possible Access, SAS Good analytical and critical thinking: English proficiency in writing and presentation Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":143,"slug":144,"title":145,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":699},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The CSR\u002FSustainability Manager supports the development and delivery of Prudential Vietnam's sustainability agenda, with a primary focus on coordinating Corporate Social Responsibility (CSR) programmes, partnerships, and community impact initiatives. The role operates with appropriate autonomy in managing assigned initiatives, partnerships, and stakeholder coordination within approved plans and under the guidance of the CSR Senior Manager. It may support Prudential Vietnam's engagement with internal and external stakeholders, including government agencies, educational institutions, NGOs, industry associations, Prudence Foundation, and relevant PVA functions, while contributing to sustainability governance and ethics awareness initiatives that foster trust, responsible business practices, and long-term value creation. Job Responsibilities \u002F Phạm vi công việc 1. CSR Strategy, Partnerships & Community Impact (Primary Focus) • Contribute to the development and execute approved CSR strategy and annual operating plans for Prudential Vietnam, in alignment with business priorities and Group commitments. • Coordinate and manage the implementation, monitoring, and evaluation of assigned CSR programmes across key focus areas, including financial literacy, education, health, and community resilience. • Support the identification and development of partnerships with government agencies, schools, NGOs, international organizations, industry associations, and community partners to enhance programme delivery and impact. • Manage assigned CSR initiatives from planning and coordination through implementation, impact tracking, and reporting, escalating key decisions and risks as appropriate. • Contribute ideas for continuous improvement in community programmes to enhance reach, effectiveness, sustainability, and reputation outcomes. • Support the development of programme impact frameworks and track outcomes against agreed objectives and KPIs. 2. Stakeholder Engagement & External Representation • Support Prudential Vietnam's engagements with government authorities, educational institutions, NGOs, development organizations, industry bodies, and strategic partners, with external representation undertaken in line with agreed delegation and guidance. • Build and maintain effective working relationships with relevant stakeholders to support CSR and sustainability objectives. • Coordinate with Prudence Foundation, Group Sustainability, and relevant regional stakeholders as assigned and in alignment with agreed engagement protocols. • Prepare inputs and support presentations, partnership discussions, and follow-up actions related to CSR, sustainability, and community investment programmes. • Support senior management in external engagements and speaking opportunities relating to community and sustainability initiatives. 3. Sustainability Governance & Integration • Support the implementation and monitoring of PVA's sustainability agenda and priorities. • Coordinate sustainability-related reporting, disclosures, and management updates in accordance with Group and local requirements. • Identify sustainability risks, opportunities, and emerging trends, providing recommendations where appropriate. • Coordinate sustainability governance activities by maintaining proper tracking, documentation, and follow-up on agreed action plans. • Partner with internal stakeholders to integrate sustainability considerations into selected business and community initiatives. 4. Ethics Awareness & Culture • Support the execution of PVA's ethics awareness and engagement programme, promoting a culture of integrity, accountability, and responsible business conduct across the organization. • Coordinate ethics-related communications, campaigns, and employee engagement activities in partnership with Compliance, HR, and business leaders. • Monitor participation and effectiveness of awareness programmes and recommend improvements where needed. 5. Reporting, Governance & Project Management • Joint the preparation of CSR, sustainability, and Corporate Affairs reports, presentations, and stakeholder updates. • Ensure projects are delivered efficiently, independently, and in compliance with governance requirements. • Manage external agencies, consultants, NGOs, and implementation partners to ensure quality delivery and value for investment. • Monitor project budgets, timelines, risks, and performance indicators. • Provide strategic recommendations to management based on programme outcomes, stakeholder feedback, and emerging developments. Job Accountability \u002F Trách nhiệm chính • Support the delivery of Prudential Vietnam's CSR and Prudence Foundation recommended activities within approved plans and under appropriate guidance. • Contribute to the delivering measurable social impact and strengthen Prudential Vietnam's corporate reputation through effective programs and partnerships. • Support professional engagement with government agencies, schools, NGOs, industry partners, and Group stakeholders in line with approved delegation. • Maintain effective tracking, documentation, reporting, and compliance support for CSR and sustainability activities. • Support implementation of sustainability and ethics initiatives across the organization. • Deliver agreed Corporate Affairs & Sustainability objectives in accordance with approved plans, budgets, and timelines. Job Requirements \u002F Yêu cầu: Qualifications: • University degree in relevant field of study • Marketing & Communication degree preferable Experience: • Minimum 5-8 years of relevant experience in CSR or Sustainability, Corporate Affairs, Community Investment, External Relations, NGO Management, Education programmers, Development Sector, or related fields. • Demonstrated experience in supporting strategy development and independently managing assigned projects and partnerships within approved direction. • Proven track record of engaging effectively with senior government officials, school principals, NGO leaders, development organizations, and corporate partners. • Experience in insurance, financial services, multinational corporations, NGOs, or international organizations is preferred. Knowledge and skill: • Planning, project management, governance, budget management, and impact measurement expertise. • Ability to independently develop recommendations and execute approved plans with minimal supervision. • Strong stakeholder management skills, with the ability to engage constructively with internal teams and external partners. • Experience supporting organizational engagement with stakeholders and external partners, in line with agreed delegation. • Strong negotiation, influencing, and relationship-building skills. • Advanced communication, presentation, and report-writing skills in English and Vietnamese. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":40,"slug":41,"title":42,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":701},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Position Purpose The Product Intern supports the Product team in product development, implementation, and performance monitoring activities for Life & Health Insurance products. The role is designed to provide strong exposure to insurance product fundamentals, actuarial thinking, market analysis, and cross-functional coordination, while developing analytical and professional skills aligned with future actuarial or product career paths. Key Responsibilities 1. Product & Market Analysis Support Support market research and competitor comparisons for Life & Health Insurance products. Assist in data gathering and analysis for product features, benefits, pricing structures, and positioning. Prepare comparison tables, summaries, and insights for internal use. 2. Product Development & Implementation Support Assist in preparing product documentation and internal reference materials. Support coordination activities including timeline and approval tracking. Consolidate inputs from stakeholders such as Actuarial, Distribution, Operations, and Training. 3. Product Performance & Data Support Support basic product performance analysis under guidance. Maintain tracking files, dashboards, and reports using Excel. Identify basic trends or observations from data. 4. Training & Communication Support Assist in preparing training materials, slides, and Q&A documents. Support logistics preparation for product briefings and workshops. 5. Team & Project Support Support meeting coordination, note-taking, and action tracking. Work closely with the manager to learn end-to-end product lifecycle management. Learning Objectives Gain understanding of the insurance product development lifecycle. Apply actuarial concepts within real-life insurance products. Develop market analysis, data interpretation, and stakeholder collaboration skills. Job Requirements Education Undergraduate student in Actuarial Science or a related quantitative discipline. Strong interest in insurance and actuarial or product careers. Technical & Analytical Skills Basic analytical and numerical capability. Working knowledge of Microsoft Excel, PowerPoint, and Word. Personal Attributes Curious, proactive, and eager to learn. Detail-oriented with a strong sense of ownership and professionalism. Able to communicate clearly and work effectively in a team. Performance Expectations Deliver assigned tasks accurately and on time. Demonstrate continuous learning and receptiveness to feedback. Maintain professionalism and collaboration in daily work. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":301,"slug":302,"title":303,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":703},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí This role is to: Vị trí này giúp: Provide assurance and oversight on information and technology risks that might pose a threat to the business. Đảm bảo và giám sát các rủi ro thông tin và công nghệ có thể gây ra mối đe dọa cho doanh nghiệp. Provide Local Business Units (LBU) management with objective analysis, detailed observations and recommendations relating to key information and technology risk areas to mitigate the spectrum of risks relating to the achievement of the LBU’s business operations. Cung cấp cho ban quản lý công ty những phân tích khách quan, quan sát chi tiết và đề xuất liên quan đến các lĩnh vực rủi ro công nghệ và thông tin trọng yếu để giảm thiểu các rủi ro liên quan đến việc đạt được các hoạt động kinh doanh của LBU. Provide oversight and assurance within the LBU that processes, tools, and technologies are operating effectively to mitigate risks to information and technology assets. Giám sát và đảm bảo trong công ty rằng các quy trình, công cụ và công nghệ đang hoạt động hiệu quả để giảm thiểu rủi ro đối với thông tin và tài sản công nghệ. Monitor and review the effectiveness of implementation of information technology, security and data protection standards, policies, and procedures within the LBU to ensure compliance with regulatory, Group, and LBU specific policy requirements. Theo dõi và đánh giá hiệu quả của việc triển khai các tiêu chuẩn, chính sách và thủ tục về công nghệ thông tin, bảo mật và bảo vệ dữ liệu trong công ty để đảm bảo tuân thủ các yêu cầu chính sách cụ thể của cơ quan chức năng, của Tập đoàn và của công ty. Support LBU operational functions as required to manage risks to information and technology assets appropriately. Hỗ trợ các chức năng vận hành của công ty theo yêu cầu để quản lý rủi ro đối với tài sản công nghệ và thông tin một cách phù hợp Provide independent, objective assurance that information and technology risks are being managed to ensure they are within the risk appetite approved by the Board. Đảm bảo tính độc lập, khách quan rằng các rủi ro thông tin và công nghệ đang được quản lý để đảm bảo những rủi ro này nằm trong khẩu vị rủi ro đã được Hội đồng quản trị phê duyệt. Work closely with the Group Technology Risk Management team to roll out and ensure the effective implementation of information and technology risk frameworks, policies, processes, and other initiatives. Phối hợp chặt chẽ với nhóm Quản lý Rủi ro Công nghệ của Tập đoàn để triển khai và đảm bảo triển khai hiệu quả các khuôn khổ, chính sách, quy trình và các sáng kiến khác về rủi ro công nghệ và thông tin Job Responsibilities \u002F Phạm vi công việc Thực hiện các hoạt động quản trị\u002F kiểm tra kiểm soát \u002F tư vấn cho doanh nghiệp: Perform oversight of information technology incidents including security and privacy incidents. Ensure proper escalation of incidents as per LBU incident management process and group Cyber Security Incident Respond Plan. Review the recovery, remedial, and preventive actions taken by 1st Line is effective in managing IT incidents. Giám sát sự cố CNTT bao gồm sự có bảo mật và quyền riêng tư. Đảm bảo báo cáo sự cố đúng theo quy trình quản lý sự cố cấp Công ty và cấp Tập đoàn CSIRP. Kiểm tra lại các hành động khôi phục, khắc phục và phòng ngừa do tuyến phòng ngự số 1 thực hiện có hiệu quả trong việc quản lý các sự cố. Review the effectiveness and completeness of the Risk and Control Self-Assessment (RCSA). Ensuring that risks are properly articulated, controls are effective in ensuring risk are adequately managed. Performs control testing for key Technology and Privacy related risk as part of RCSA. Xem xét tính hiệu quả và tính đầy đủ của quy trình RCSA (Quy trình tự đánh giá rủi ro và kiểm soát). Đảm bảo rằng rủi ro được xác định rõ rang, các biện pháp kiểm soát có hiệu quả trong việc đảm bảo rủi ro được quản lý đầy đủ. Thực hiện kiểm tra kiểm soát đối với rủi ro chính liên quan đến Công nghệ và Quyền riêng tư như một phần của RCSA. Review accuracy\u002F completeness of reporting, ensuring Technology risks are properly identified and articulated. Prepare and submit Technology Risk update to LBU risk committee\u002F relevant forum. Collect data for Key Risk Indicators (KRI) reporting.Xem xét tính chính xác\u002F đầy đủ của báo cáo, đảm bảo các rủi ro về CNTT được xác định và trình bày rõ ràng. Chuẩn bị và gửi bản cập nhật rủi ro CNTT cho ủy ban rủi ro LBU\u002F diễn đàn có liên quan. Thu thập dữ liệu cho báo cáo KRI. Review Business Information Security Governance (BISG) metrics trend and review the effectiveness of actions\u002F controls implemented by 1st line. Escalate overdue issues and gaps to senior management\u002F and Risk Committee where appropriate.Xem xét xu hướng các chỉ số quản trị BISG và đánh giá hiệu quả của các hành động\u002F kiểm soát được thực hiện bởi tuyến đầu tiên. Báo cáo các vấn đề và lỗ hổng quá hạn cho quản lý cấp cao\u002F và Ủy ban quản lý rủi ro khi thích hợp. Review the completeness and effectiveness of the training and awareness session conducted by 1st line. Enhance TRM in 1st line by conducting training\u002Fcoaching.Xem xét tính đầy đủ và hiệu quả của buổi đào tạo và nâng cao nhận thức do tuyến 1 thực hiện. Tăng cường TRM ở tuyến đầu tiên bằng cách tiến hành đào tạo\u002Fhuấn luyện. Pre-audit review of effectiveness of controls (ideally should be on on-going basis). Review completeness of Issue Self-identified and Being Actioned by Management (ISBAM).Đánh giá trước về tính hiệu quả của các biện pháp kiểm soát (lý tưởng nhất là nên thực hiện liên tục). Đánh giá tính đầy đủ của ISBAM. Conduct frequent deep dive review on the completeness and adequacy of documentation, controls, ensuring that risk is properly articulated, and controls are in place e.g., Risk and Materiality Assessment, Critical System Assessment, Cloud Risk Assessment, Could Consultation Presentation, Internet Insurance Attestation, etc.Tiến hành đánh giá sâu thường xuyên về tính đầy đủ và thỏa đáng của tài liệu, các biện pháp kiểm soát, đảm bảo rằng rủi ro được trình bày rõ rang và các biện pháp kiểm soát được áp dụng, ví dụ: Đánh giá rủi ro và tính trọng yếu, Đánh giá hệ thống trọng yếu, Đánh giá rủi ro Cloud, Trình bày tư vấn Cloud, Chứng nhận bảo hiểm Intetnet, v.v Review and ensure access (e.g., Cloud Storage, SFTP, RMD) are properly reviewed and approval is valid with proper business justification.Xem xét và đảm bảo quyền truy cập (ví dụ: Lưu trữ đám mây, SFTP, RMD) được xem xét đúng cách và phê duyệt hợp lệ với lý do kinh doanh phù hợp. Review the completeness and adequacy of the review performed by 1st line for Privacy Impact Analysis and SIT. Xem xét tính đầy đủ và thỏa đáng của đánh giá do tuyến đầu tiên thực hiện đối với PIA và SIT. Review the completeness and adequacy of the review performed by 1st line for TISQ. Xem xét tính đầy đủ và thỏa đáng của đánh giá được thực hiện bởi dòng đầu tiên cho TISQ. For DLP rules, review and ensure access is properly reviewed and approval is valid with proper business justification. Review DLP rules and effectiveness of DLP controls. Đối với các quy tắc DLP, xem xét và đảm bảo quyền truy cập được xem xét đúng cách và phê duyệt hợp lệ với lý do kinh doanh phù hợp. Xem xét các quy tắc DLP và hiệu quả của các biện pháp kiểm soát DLP. Provide SME support to identify technology risks from the early stages of digitalization projects \u002Fprocess in the Company. Tư vấn, hỗ trợ nhận diện sớm các rủi ro CNTT liên quan đến các dự án \u002F quy trình số hóa trong công ty. Others \u002F Các công việc khác: Proactively look for better ways to improve the effectiveness of the risk management activities.Chủ động tìm kiếm những cách thức giúp tăng cường tính hiệu quả của các hoạt động QTRR Other tasks to be assigned by the Line manager or CRO of Company’s management (if any).Các công việc khác theo sự phân công của Quản lý trực tiếp hoặc Phó Tổng Giám đốc Khối Tuân thủ, Pháp lý, Rủi ro hoặc Ban Lãnh đạo Công ty (nếu có) Job Accountability \u002F Trách nhiệm chính This role is accountable for: Các trách nhiệm chính của vị trí này bao gồm: Ensure the formation of LBU Technology Risk Management framework and the successful rollout and implementation within the LBU. Đảm bảo hình thành khuôn khổ Quản lý Rủi ro Công nghệ tại Công ty và triển khai và thực hiện thành công. Provide technical and best practice guidance on information and technology risk taking into account specific platform and regional complexities and issues. Cung cấp hướng dẫn kỹ thuật và thực tiễn tốt nhất về rủi ro thông tin và công nghệ có tính đến các vấn đề và sự phức tạp của nền tảng cụ thể cũng như của Tập đoàn Support the LBU Technology Risk Management Department in ensuring periodic reporting of information and technology risk matters to LBU risk committee. Hỗ trợ Phòng Quản Lý Rủi Ro CNTT trong việc đảm bảo báo cáo định kỳ về các vấn đề rủi ro công nghệ và thông tin cho Ủy ban quản lý rủi ro ở cấp Công ty. Work closely with LBU operational risk management team in managing LBU information and technology risk. Phối hợp chặt chẽ với nhóm quản lý rủi ro hoạt động cấp Công ty trong việc quản lý rủi ro công nghệ và thông tin của Công ty. Ensure the formation of the information and technology risk appetite and key risk metrics for management oversight and the successful rollout within the LBU. Đảm bảo hình thành khẩu vị rủi ro công nghệ và thông tin cũng như các chỉ số rủi ro chính để giám sát quản lý và triển khai thành công trong Công ty. Proactively monitor LBU risk register and to escalate any potential risk area for Group level risk reporting. Chủ động theo dõi Sổ đăng ký rủi ro cấp Công ty và báo cáo bất kỳ khu vực rủi ro tiềm ẩn nào cho cấp Quản trị Rủi ro Tập đoàn Work closely with LBU ORM to review LBU risk register to ensure the risk rating, treatment plan and target completion date are able to reduce\u002Fmitigate the risk on reasonable basis. Phối hợp chặt chẽ với nhóm quản lý rủi ro hoạt động cấp Công ty để xem xét Sổ đăng ký rủi ro cấp Công ty nhằm đảm bảo xếp hạng rủi ro, kế hoạch xử lý và ngày hoàn thành mục tiêu có thể giảm\u002Fgiảm nhẹ rủi ro trên cơ sở hợp lý. Promote a risk culture to LBU stakeholders in managing information and technology risk. Thúc đẩy văn hóa rủi ro cho các bên liên quan trong Công ty trong việc quản lý rủi ro thông tin và công nghệ. Performance measures\u002FKết Quả Công Việc Deliver the Group Technology Risk Management activities such as KRI reporting and RCSA (Risk and Control Self-Assessment) as per plan. Oversight of material IT incidents including timely escalation and complete independent review of recovery, remediation and prevention actions. Oversight of self-identified issues; timely identification and escalation of control weaknesses On-time submission and good quality of committee reporting, including complete and accurate KRI data, threshold breaches and risk elaborations. Active engagement at early project stages; good quality of technology-risk advice ensuring material risks identified before key decisions. Deliver cross-function support to Group or LBU strategic projects, investigation cases and ad-hoc tasks as required by Line Manager and CRO. Aligned with the other annual goal-setting objectives and reviewed on basis to ensure continuous improvement and strategic alignment. Job Requirements \u002F Yêu cầu Mandatory Qualifications \u002F Bằng cấp Bắt buộc: Bachelor ‘degree in Technology, Information systems, Data science or related subjects. Bằng Cử nhân về Công nghệ, Hệ thống thông tin, Khoa học dữ liệu hoặc các môn học liên quan. Good awareness of Enterprise Risk Management. Nhận thức tốt về Quản lý Rủi ro Doanh nghiệp. In addition to a technology degree, is appropriately certified and \u002F or has other relevant technical certification such as Technology Risk Management, Technology Audit, IT Management, Cybersecurity, Cloud, Software Engineering or Project Management. Examples of certifications. Ngoài bằng công nghệ, được chứng nhận phù hợp và\u002Fhoặc có chứng chỉ kỹ thuật liên quan khác như Quản lý rủi ro công nghệ, Kiểm toán công nghệ, Quản lý CNTT, An ninh mạng, Đám mây, Kỹ thuật phần mềm hoặc Quản lý dự án. Ví dụ về các chứng chỉ có liên quan: a. Risk Management: CRISC, CISM, CISSP b. Audit: CISA c. IT Service Management: ITIL Foundation, PRINCE2, PMP d. IT Architecture\u002FCloud\u002FNetwork: Microsoft Certified Azure Solution Architecture Expert (ISC)2 CCSK, CompTIA Cloud Essentials Advantage \u002F Ưu tiên: Known as an SME in own functional area and is often sought after for advice \u002F consultation. Được biết đến như một chuyên gia trong lĩnh vực của mình và thường được tìm kiếm để được tư vấn \u002F tư vấn. Apart from business-as-usual work, have delivered impactful initiatives \u002F products which has helped elevate the function (e.g., helped automate a certain manual process \u002F delivered an automated dashboard for more efficient risk identification etc.). Ngoài công việc kinh doanh thông thường, đã đưa ra các sáng kiến\u002Fsản phẩm có tác động giúp nâng cao vận hành (ví dụ: giúp tự động hóa một quy trình thủ công nhất định\u002Fcung cấp bảng điều khiển tự động để xác định rủi ro hiệu quả hơn, v.v.) Coding background \u002F data analytics capability (familiar with tools such as Python, SQL). Khả năng code nền\u002Fphân tích dữ liệu (thông thạo các công cụ như Python, SQL) Has a good network with people in the industry (to stay informed on developments in a fast-moving IT landscape). Xây dựng mối quan hệ tốt với đồng nghiệp trong ngành (để cập nhật thông tin về sự phát triển trong bối cảnh CNTT đang chuyển động nhanh) Having certificate in insurance, finance business, business management is advanced. Có chứng chỉ nghiệp vụ bảo hiểm, kinh doanh tài chính, quản lý kinh doanh sẽ được ưu tiên. Experience \u002F Kinh nghiệm: 5 years and above of relevant experience. (Technology AND Risk Management\u002FAudit experience is compulsory). Có trên 5 năm kinh nghiệm trong các vai trò liên quan (Công nghệ thông tin VÀ Quản trị Rủi ro\u002FKinh nghiệm kiểm toán là bắt buộc) Experience in Data analytics, Power BI. Có kinh nghiệm về Phân tích dữ liệu, Power BI. Candidates having experience in financial services (Banking, Insurance, etc.), Consultancy (e.g., Big-4, Accenture, etc.) in Technical Advisory, Technology Risk Management, Internal IT audit services, or Tech Companies (Digital Fintech, Digital Banks etc.) will be a plus.Ứng viên có kinh nghiệm trong các ngành sau sẽ là một lợi thế: ngành dịch vụ tài chính (Ngân hàng, Bảo hiểm, v.v.), Tư vấn trong Tư vấn kỹ thuật, Quản lý rủi ro công nghệ, Dịch vụ kiểm toán CNTT nội bộ (ví dụ Big-4, Accenture, v.v.), hoặc Công ty công nghệ (Digital Fintech, Digital Ngân hàng, v.v.). Experience in identifying, managing and reporting risk and controls in at least three or more of the following areas. Có kinh nghiệm trong việc nhận diện, quản lý và báo cáo rủi ro cũng như các biện pháp kiểm soát trong ít nhất ba hoặc nhiều lĩnh vực sau: a. IT infrastructure management (e.g., network, platforms such as IBM, Unix, Windows, middleware, and databases). b. IT operations (e.g., data centre management, backup, batch processing, incident, and problem management). c. Application development and change management (SDLC) d. IT project management\u002Fdelivery e. Third party risk management f. IT Service Management. Added advantage if candidates have experience in identifying, managing and reporting technology risks and controls in at least one or more of the following areas. Thêm lợi thế nếu ứng viên có kinh nghiệm trong việc xác định, quản lý và báo cáo các rủi ro và kiểm soát công nghệ trong ít nhất một hoặc nhiều lĩnh vực sau: a. Cloud (PaaS, IaaS, and SaaS) b. DevOps and \u002F or DevSecOps c. API management d. Robotics process automation e. Artificial intelligence f. Data governance g. Agile development h. Mobile device management (including containerization) i. Mobile application development Knowledge and skill \u002F Kiến thức và kỹ năng Good written and verbal communication (both English and Vietnamese), critical thinking skills, effective interpersonal skill and strong project management experience. Giao tiếp và viết tốt (cả tiếng Anh và tiếng Việt), kỹ năng tư duy phản biện, kỹ năng giao tiếp hiệu quả và kinh nghiệm quản lý dự án vững vàng. Good skill in data analytics, Power BI. Kỹ năng tốt về phân tích dữ liệu, Power BI. Ability to analyze, communicate, articulate governance, standards and framework. Có khả năng phân tích, giao tiếp, trình bày rõ ràng về quản trị, các tiêu chuẩn và khuôn khổ. Ability to be flexible and work effectively. Có khả năng linh hoạt và làm việc hiệu quả. Customer services and positive mind-set. Dịch vụ khách hàng và tư duy tích cực. High sense of responsibility, integrity, and confidentiality. Tinh thần trách nhiệm cao, liêm chính, tôn trọng tính bảo mật. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":705,"slug":706,"title":707,"location":10,"raw_job_location_address_addressLocality":674,"raw_hiringOrganization_logo_url":10,"raw_description":708},62826,"investigation-manager-quan-ly-ieu-tra-pva-prudential-vietnam-assurance-private-ltd","Investigation Manager (Quản lý Điều tra)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí Conduct\u002FOversee the investigation toward all financial crimes’ frauds, misconducts and other violations to protect benefits of customer as well as company to provide assurance to PVA management on the compliance with Group’s polices, standards and local government regulations. Thực hiện\u002Fgiám sát cuộc điều tra về tất cả các hành vi gian lận, sai phạm và vi phạm tài chính để bảo vệ lợi ích của khách hàng cũng như công ty, đồng thời đảm bảo với ban quản trị PVA về việc tuân thủ các chính sách, tiêu chuẩn của Tập đoàn và quy định của chính phủ Việt Nam. Job Accountability \u002F Trách nhiệm chính This role is: • Manage and oversee investigations received from Customers’ complaints, self-monitoring programmes, Internal Hotline or as assigned by senior management, ensuring they are handled timely and effectively. Quản lý và giám sát các cuộc điều tra nhận được từ khiếu nại của khách hàng, các chương trình tự giám sát, đường dây nóng nội bộ hoặc theo sự phân công của ban lãnh đạo cấp cao, đảm bảo chúng được xử lý kịp thời và hiệu quả • Collaborate closely and effectively with colleagues, business stakeholders to collect evidence, work with suspicious subjects & deliver remedial actions. Hợp tác chặt chẽ và hiệu quả với đồng nghiệp, các bên liên quan trong kinh doanh để thu thập bằng chứng, làm việc với các đối tượng nghi ngờ và thực hiện các biện pháp khắc phục, thu hồi. • Propose on disciplinary actions on sales force & internal staff who have breached code of conducts, regulations, policies in accordance with internal regulations\u002F insurance laws and common practices; Propose rational mitigate actions for business stakeholders to remedy the gaps\u002Floopholes in operation. Đề xuất hình thức xử lý kỷ luật đối với lực lượng bán hàng và nhân viên nội bộ vi phạm quy tắc ứng xử, quy định, chính sách theo quy định nội bộ, luật bảo hiểm và thông lệ chung; Đề xuất các biện pháp giảm thiểu hợp lý cho các bên liên quan trong kinh doanh để khắc phục các lỗ hổng trong hoạt động • Review, approve, escalate timely and promptly investigations plan, investigation reports for senior managements to review & make decisions. Xem xét, phê duyệt và đệ trình kịp thời các kế hoạch điều tra, báo cáo điều tra để ban lãnh đạo cấp cao xem xét và đưa ra quyết định • Stay updated with industry trends, relevant laws and regulations, and ensure team’s compliance with internal policies and procedures. Cập nhật xu hướng ngành, các luật và quy định liên quan, đảm bảo đội ngũ tuân thủ các chính sách và quy trình nội bộ • Lead and mentor a team of investigators, fostering a culture of continuous learning and improvement. Lãnh đạo và hướng dẫn đội ngũ điều tra viên, tạo dựng văn hóa học hỏi và cải tiến liên tục. Job Responsibilities \u002F Phạm vi công việc • Oversee and manage investigations related to potential violations against Local laws, PVA regulations, and policies of either Sales forces or Internal Staff. Giám sát và quản lý các cuộc điều tra liên quan đến các vi phạm tiềm ẩn đối với luật pháp địa phương, quy định của PVA và chính sách của lực lượng bán hàng hoặc nhân viên nội bộ. • Lead a team of investigators to gather and analyze evidence, identify potential compliance issues, and ensure consistency in investigative approaches. Lãnh đạo một đội ngũ điều tra viên để thu thập và phân tích bằng chứng, xác định các vấn đề tuân thủ tiềm ẩn và đảm bảo tính nhất quán trong các phương pháp điều tra. • Manage investigations from inception to conclusion, ensuring best practices are followed, and provide strategic recommendations for corrective action to relevant stakeholders, including executive management. Quản lý các cuộc điều tra từ khi bắt đầu đến khi kết thúc, đảm bảo tuân thủ các thực tiễn tốt nhất và đưa ra các khuyến nghị chiến lược về hành động khắc phục cho các bên liên quan, bao gồm ban lãnh đạo cấp cao • Review and approve reports and other documentation related to investigations and findings. Xem xét và phê duyệt các báo cáo và tài liệu khác liên quan đến các cuộc điều tra và phát hiện. • Develop and implement training and awareness programs for employees on compliance-related, code of conduct topics. Phát triển và triển khai các chương trình đào tạo và nâng cao nhận thức cho nhân viên về các chủ đề liên quan đến tuân thủ, quy tắc ứng xử. • Mentor, coach, and manage a team of investigators, providing guidance on investigation techniques, report writing, and best practices. Hướng dẫn, đào tạo và quản lý đội ngũ điều tra viên, cung cấp hướng dẫn về kỹ thuật điều tra, viết báo cáo và các thực tiễn tốt nhất. • Stay abreast of relevant laws and regulations and ensure the team’s compliance with internal policies and procedures. Cập nhật các luật và quy định liên quan và đảm bảo đội ngũ tuân thủ các chính sách và quy trình nội bộ. • Drive continuous improvement in the investigative process, tools, and methodologies. Thúc đẩy sự cải tiến liên tục trong quy trình điều tra, công cụ và phương pháp điều tra. • Represent the organization in dealings with external parties, such as regulators and auditors. Đại diện cho tổ chức trong các giao dịch với các bên bên ngoài, chẳng hạn như các cơ quan quản lý và kiểm toán nội bộ. Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp Mandatory \u002F Bắt buộc Bachelor’s degree in Law \u002F Economics \u002F Finance \u002F Banking\u002F Bằng Cử nhân về Luật \u002F Kinh tế \u002F Tài chính \u002F Ngân hàng Beneficiary \u002F Ưu tiên Certified Fraud Examiner\u002F Ứng viên có chứng chỉ Certified Fraud Examiner Experience \u002F Kinh nghiệm Mandatory \u002F Bắt buộc At least 5 years experiences focusing in investigation \u002F compliance \u002F legal \u002F audit or relevant field\u002F Ít nhất 5 năm kinh nghiệm trong lĩnh vực Điều tra \u002F Tuân thủ \u002F Pháp lý \u002F Kiểm toán hoặc lĩnh vực liên quan Beneficiary \u002F Ưu tiên Candidate with working experience in finance or insurance industry is an advantage\u002F Ứng viên có kinh nghiệm làm việc trong lĩnh vực tài chính hoặc bảo hiểm là một lợi thế Knowledge and technical skill \u002F Kiến thức và kỹ năng chuyên môn Mandatory: Investigation skill for example: Interview skill & negotiation skill Presentation skill & writing report skill. Reporting& Analyze problem. Leadership & Management skill. Be detail oriented. Ability to work on field, following deadlines and under pressure. Beneficiary: Good problems analysis & solving, good time management. Good communication, negotiation and presentation skills. Proactive, hard-working & integrity. Good in Viet Nam & English writing report; Proficient computer skill (Excel, Word and Power Point Competencies \u002F Năng lực Execution Excellence: We are relentless and resilient in delivering to the highest standards of efficiency and effectiveness\u002F Thực hiện công việc xuất sắc: Chúng ta luôn nỗ lực không ngừng nghỉ và bền bỉ trong việc cố gắng đạt kết quả với hiệu quả và hiệu suất cao nhất Customer Centricity: We are passionate about our customers, putting them at the core of all our key decisions\u002F Đặt khách hàng làm trọng tâm: Chúng ta luôn ưu tiên khách hàng, đặt khách hàng ở trung tâm của tất cả các quyết định chủ chốt của chúng ta Strategic & Commercial Acumen: We develop and astutely implement winning strategies\u002F Tư duy chiến lược & nhạy bén trong kinh doanh: Chúng ta phát triển và thực hiện một cách sắc sảo các chiến lược chiếm ưu thế Leading Innovation & Change: We constantly seek new and better ways to deliver value, and skillfully execute complex organizational changes\u002F Dẫn đầu sáng tạo & thay đổi: Chúng ta liên tục tìm kiếm cách thức mới và tốt hơn để tạo ra các kết quả giá trị, và khéo léo thực hiện các thay đổi tổ chức phức tạp Working Together: We work collaboratively, always helping and communicating with each other\u002F Hợp tác: Chúng ta làm việc cùng với nhau, luôn giúp đỡ và trao đổi rõ ràng với nhau Growing Talent: We care about our people, helping them to achieve their full potential\u002F Phát triển nhân tài: Chúng ta quan tâm đến nhân tài và hỗ trợ họ đạt được tiềm năng tối đa Core Values \u002F Giá trị Cốt Lõi Our customer is our compass\u002F Khách hàng là “kim chỉ nam” của chúng ta. We deliver on our commitment\u002F Chúng ta thực hiện đúng cam kết của mình. We success together\u002F Chúng ta thành công cùng nhau. We pursue our entrepreneur spirit\u002F Chúng ta theo đuổi tinh thần làm chủ. We respect and care for one another\u002F Chúng ta tôn trong và quan tâm đến nhau) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":710,"slug":711,"title":712,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":713},63298,"actuarial-associate-manager-pho-truong-nhom-inh-phi-bao-hiem-pva-prudential-vietnam-assurance-private-ltd","Actuarial Associate Manager (Phó Trưởng Nhóm Định Phí Bảo Hiểm)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Scope 1: Vietnam Risk-based Capital Support the development and implementation of Vietnam's Risk-Based Capital (V-RBC) framework by providing actuarial expertise and business insights. Review the proposed methodologies, calculations and calibrations from external consultant. Assess the financial, solvency, and business impacts of RBC requirements on PVA. Coordinate data collection, validation, and submission for Quantitative Impact Studies (QIS). Support testing, documentation, training, and operational readiness activities for RBC implementation. Scope 2: Asset-Liability and Capital Management Conduct analysis on asset-liability duration gap on a quarterly basis and conduct Group Approval Limit report based on Group requirements. Review Strategic Asset Allocation (SAA) for various funds. Scope 3: Asset-Liability Committee (“ALCO”) Meeting Support Support Head of CAS to coordinate ALCO members and consolidate ALCO materials. Prepare ALCO meeting minutes. Scope 4: Group Internal Economic Capital reporting (GIECA) Perform reporting process to produce GIECA Balance Sheet & Profit & Loss, Available Economic Capital (AEC) and Economic Capital Requirement (ECR), following the Group requirements. Collaborate with Group team in supporting them with their lite model runs and 1-in-200 stress test. Conduct business plan for GIECA NB AEC and other GIECA ad-hoc tasks\u002F requests. Requirements Qualification: A good university degree in a subject with significant exposure to actuarial, finance, mathematics and\u002For statistics Advantage: Passed some actuarial exams. Experiences: Mandatory: At least 4 years of relevant actuarial experience and international reporting standards. At least 4 actuarial exams passed. Good command of written and spoken English. Advantage: Prior experience with Prophet or other actuarial modelling software such as DCS, SQL, Python, VBA … Knowledge and skill set: Mandatory: Good command of written and spoken English Good analytical skills Knowledge of Excel, MS Word, Access and database packages Advantage: Deeply understand about actuarial cashflows, product modelling, product pricing. Demonstrated understanding of fundamental actuarial concepts Knowledge of basic actuarial techniques and terminology Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":715,"slug":716,"title":717,"location":10,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":10,"raw_description":718},63299,"actuarial-senior-manager-quan-ly-cap-cao-inh-phi-bao-hiem-pva-prudential-vietnam-assurance-private-ltd","Actuarial Senior Manager (Quản lý Cấp cao Định phí Bảo hiểm)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose Prudential Vietnam’s Participating (“Par”) business fund (the “Fund”) is one of the largest in the market, with over 1 million in force policyholders. Strong actuarial expertise is required within the company to ensure sound financial management of the Fund, while ensuring that all policyholders are treated fairly. The individual will be accountable for delivering high-quality actuarial insights relating to the management and governance of Prudential’s Par fund. This will include delivering the annual bonus study and bonus rate declarations, providing experience analysis insights of emerging trends within the fund, developing best practices for in force customer management, and working closely with other functions to unlock commercial opportunities for existing and new Par customers. The individual will also play a key role in developing junior team members and contributing to strategic initiatives that enhance actuarial governance and business performance of Prudential’s Par products and Fund. Job Responsibilities Lead actuarial activities related to the annual Par bonus study, ensuring recommendations reflect Policyholder’s Reasonable Expectations (“PRE”) and comply with internal governance policies and regulatory requirements, before conveying recommendations to both local and Group Par Committees (or their equivalent). Following this, collaborate with relevant business functions to ensure the bonus rates are successfully, and clearly, communicated to policyholders. Development enhancements to Par customer management, such as improved formats of communications to customers, to enhance PRE and customer understanding of their insurance products. Identify opportunities for existing Par customers to close their protection gap, collaborating closing with other functions (such as Customer, Product and Commercial teams) to develop suitable cross-sell propositions that meet customer needs. Contribute to the development and maintenance of company-wide policies such as the Par Fund Management Policy and experience study methodologies handbook. Strengthen actuarial governance by ensuring processes and documentation meet internal control and regulatory standards. Coordinate the preparation and review of actuarial and financial reports related to Par experience monitoring and management outcomes for internal management, Prudential Group, and regulators, ensuring accuracy and transparency. Provide leadership and guidance to junior team members across BAU tasks and ad-hoc actuarial investigations, fostering a collaborative and high-performance team culture. Support the Head of In-force Management in managing new initiatives, stakeholder expectations, and continuous improvement efforts. Job Accountability Deliver assigned tasks and projects with accuracy, timeliness, and adherence to internal and regulatory standards. Maintain high-quality execution across all deliverables, with clear documentation and audit readiness. Build strong working relationships with internal and external stakeholders to support business objectives. Mentor junior team members and contribute to a culture of accountability, collaboration, and continuous improvement. Proactively manage stakeholder expectations and ensure transparent communication. Job Requirements Qualifications:\u002F Trình độ: Bachelor’s degree in actuarial science, finance, mathematics, statistics, or a related field. Minimum 8 years of actuarial experience in life insurance, with the ability to demonstrate an application of actuarial technical rigour within the past roles. Experience of Par business pricing or management would be desirable. Strong understanding of insurance operations across the company, while some experience of producing customer-facing materials would be helpful. Excellent analytical, problem-solving, and communication skills. Progress in actuarial exams; Associate or Fellow designation preferred. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":720,"slug":721,"title":722,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":723},63300,"csr-senior-executive-chuyen-vien-cap-cao-ho-tro-cong-ong-pva-prudential-vietnam-assurance-private-ltd","CSR Senior Executive (Chuyên Viên Cấp cao Hỗ Trợ Cộng Đồng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The CSR Senior Executive is responsible for managing and coordinating the end-to-end implementation of CSR initiatives, community investment programmes, employee volunteering activities, and sustainability-related engagements. This role plays a key part in ensuring CSR programmes are delivered effectively, on time, and in compliance with company policies, governance requirements, and internal procedures. The position requires strong project coordination, stakeholder management, operational excellence, and reporting capabilities to support the successful execution and continuous improvement of CSR and sustainability initiatives. Job Responsibilities \u002F Phạm vi công việc CSR Project & Event Implementation Lead and coordinate the end-to-end implementation of CSR projects, community engagement programmes, employee volunteering initiatives, and sustainability-related events, from planning to post-event reporting and evaluation. Manage project execution, including vendor liaison, logistics arrangements, event materials, participant management, on-site event delivery, and issue resolution to ensure activities are delivered effectively, on time, and in line with approved objectives and budgets. Build and maintain strong relationships with internal stakeholders and external partners to identify opportunities, foster collaboration, and support the development of CSR programmes and initiatives. Develop and coordinate communication and branding materials for CSR, including project announcements, event invitations, recap content, engagement messages, and presentation inputs where required. Governance, Administration & Operational Management Manage operational and governance processes for CSR programmes, including procurement, payment processing, contract administration, vendor management, and compliance with company policies and governance requirements. Maintain accurate programme records and reporting, including beneficiary data, implementation updates, project outcomes, and supporting documentation to ensure transparency, compliance, and audit readiness. Oversee the management of CSR assets, merchandise, event materials, and operational resources, ensuring effective tracking, storage, deployment, and inventory control. Other responsibilities Contribute to departmental initiatives and support the continuous enhancement of CSR processes, operational efficiency, and ways of working. Perform other duties, assignments, and special projects as assigned by the Line Manager. Job Accountability \u002F Trách nhiệm chính Ensure timely and quality planning and implementation of assigned CSR programmes and activities in accordance with the strategy, company policies, and governance requirements. Provide effective CSR operation management to enable the successful implementation of CSR and sustainability initiatives. Job Requirements \u002F Yêu cầu: Qualifications University degree or above in relevant field of study, Marketing & Communication degree preferable Experience & Skills Minimum 4-6 years of experience in event management, CSR, community engagement, project coordination, or related fields. Advanced English skills Experience in managing and coordinating events, volunteer activities, and community programmes. Strong organizational, coordination, and multitasking skills with the ability to work effectively in a fast-paced environment. Strong operations, documentation, and record-management skills. Good stakeholder management and communication skills when working with internal and external parties. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and SharePoint. Detail-oriented, proactive, and able to prioritize multiple tasks effectively. Able to work both independently and collaboratively as part of a team. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":725,"slug":726,"title":727,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":728},63304,"claim-assessment-senior-specialist-chuyen-vien-cap-cao-dich-vu-tham-inh-boi-thuong-pva-prudential-vietnam-assurance-private-ltd","Claim Assessment Senior Specialist (Chuyên viên Cấp cao Dịch vụ Thẩm định Bồi thường)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description The incumbent need to follow the Operating Manual as guidance to standard operating process in administering all types of claims, including both reimbursement and direct billing cases. He\u002FShe is responsible for processing daily claims volume within the expected quality standards, standard processing time SLA, and overall turnaround time, including cases involving second-level review for adjudication and approval. The regular assessment process may subject to change as when there is system improvement arise from automation which the assessor is required to constantly follow through the change and update diligently to ensure the assessment comment\u002Fdecision is being captured and escalated. The incumbent is required to update claims decisions, assessment comments, and case status accurately in the relevant systems, including RCS, TPA portal, or other systems in use. In situation the automation is not supporting, the incumbent will require to support the automation manager to rectify reason of the productivity not capture and continue to produce manual record. The incumbent is responsible for rectifying any incorrect processing or claim decision in a timely manner, with proper justification and escalation in accordance with internal procedures. All complex or investigation-related cases, including cases involving out-of-system communication, must be properly documented, with relevant information uploaded into the required systems and escalated for approval where applicable. When claims assessor involved in investigation cases which may have out of system communications, claims assessor need to ensure all information are to upload in the systems in use. For cases requiring additional clarification, especially those with potential complaint exposure, the incumbent may be required to communicate with customers, hospitals, or providers professionally and in accordance with company guidance. The incumbent is expected to maintain productivity and quality standards, provide explanation on performance gaps when required, and support continuous process compliance in line with internal risk and quality requirements. He\u002FShe is expected to participate in training, development activities, and any other duties or projects assigned by management from time to time. Claims adjudicator is required to perform audit on monthly claims cases. Interchangeable (Direct billing versus reimbursement cases in Quality Assurance) in response to the evaluation to ensure quality of assessment achieve. Specific focus to focus on decision, process compliance on all document, calculation of payment according to product’s table of benefits, diagnosis with appropriate treatment and LOS in accordance with good standard of medical necessary practice with all FWA include unnecessary LOS to be recorded and communicated to providers\u002FTPA, to ensure the risk control is within the HC quality assurance framework. He\u002FShe will need to prepare case study on out of force policy coverage or exgratia exceptional handling proposal. Continuously attend \u002F involve with training for personal and career development. Undertake projects \u002F other work and duties allocated by management as and when required. Job Accountability \u002F Trách nhiệm chính To support HealthCare Manager to perform daily adjudication of healthcare claims for both reimbursement and direct billing cases in accordance with the Operating Manual, service level standards, and quality requirements; review complex or referred cases, support quality assurance and audit activities, ensure accurate claims decisions and system updates, and assess medical charges, treatment appropriateness, and payable benefits in line with policy provisions, medical necessity, and risk control requirements. Job Requirements \u002F Yêu cầu a. Qualification Degree in Biomedical Science, Allied Health, Nursing or Biological Sciences and etc. b. Experience Preferably experience in healthcare and\u002For claims, i.e. customer Service, HealthCare claims department or Hospital environment for at least 2-5 years. c. Knowledge, Skills & Attributes Healthcare & Audit of Insurance\u002Fhospital related skills Good customer service background on claims or healthcare claims Good knowledge of life insurance claims processing Computer literate and familiar with MS Excel, MS Word & MS Powerpoint Innovative\u002FCreative Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":730,"slug":731,"title":732,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":733},63305,"contact-center-specialist-chuyen-vien-tong-ai-dich-vu-khach-hang-pva-prudential-vietnam-assurance-private-ltd","Contact Center Specialist (Chuyên viên Tổng đài Dịch vụ Khách hàng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is the contact point to serve customers in both mass and VIP groups by determining requirements; Answering incoming calls from customers to take orders; responding inquiries; resolving troubleshoot problems; fulfilling requests; providing information; and maintaining database to enhance customer service. Vị trí công việc này đảm nhận việc tiếp nhận, phục vụ các yêu cầu của khách hàng cơ bản lẫn khách hàng ưu tiên; Trả lời các cuộc gọi của khách hàng để giải đáp các thắc mắc, hoặc xử lý các vấn đề, hoặc hoàn tất các yêu cầu; cung cấp thông tin và duy trì cơ sở dữ liệu để nâng cao dịch vụ khách hàng. Job Responsibilities \u002F Phạm vi công việc Handle customer interactions across multiple communication channels (e.g., phone, email, chat, social media, etc.) with high accuracy and professionalism. Xử lý các tương tác với khách hàng qua nhiều kênh giao tiếp (thoại, email, chat, mạng xã hội...) với độ chính xác và chuyên nghiệp cao Manage complex cases, including VIP customers or service complaints, ensuring a high level of customer experience and satisfaction. Xử lý các trường hợp phức tạp, bao gồm khách hàng VIP hoặc khiếu nại dịch vụ, đảm bảo duy trì mức độ hài lòng và trải nghiệm khách hàng cao. Coordinate with relevant departments to follow up and provide timely updates to customers, ensuring resolution within agreed turnaround time (TAT). Phối hợp với các bộ phận liên quan để theo dõi và cập nhật thông tin kịp thời cho khách hàng, đảm bảo giải quyết trong thời gian cam kết. Accurately document customer interactions and update systems in accordance with standard operating procedures. Ghi nhận chính xác các tương tác với khách hàng và cập nhật hệ thống theo đúng quy trình vận hành tiêu chuẩn. Conduct customer satisfaction surveys to gather feedback and insights for service improvement. Thực hiện khảo sát mức độ hài lòng của khách hàng để thu thập phản hồi và thông tin nhằm cải tiến dịch vụ. Ensure compliance with quality assurance standards and contribute to reporting and performance tracking. Đảm bảo tuân thủ các tiêu chuẩn quản lý chất lượng và hỗ trợ việc báo cáo, theo dõi hiệu suất. Perform other tasks as assigned by the Line Manager or Company’s management. Thực hiện các nhiệm vụ khác theo phân công của Quản lý trực tiếp hoặc Ban Giám đốc Công ty. Job Accountability \u002F Trách nhiệm chính This role is to Vị trí này yêu cầu nhân viên: Product & Service Knowledge: Maintain a deep understanding of products, services, and procedures to handle complex customer needs. Kiến thức sản phẩm & dịch vụ: Duy trì sự hiểu biết chuyên sâu về sản phẩm, dịch vụ và quy trình để xử lý các nhu cầu phức tạp của khách hàng. Customer Interaction & Problem Solving: Achieve performance and service quality targets while effectively managing a high number of diverse customer interactions with empathy and professionalism. Demonstrate the ability to quickly identify issues, explore solutions, and escalate unresolved cases when necessary. Đạt được các mục tiêu và tiêu chuẩn về hiệu suất, đồng thời xử lý hiệu quả số lượng lớn các tương tác đa dạng với khách hàng bằng sự cảm thông và chuyên nghiệp. Thể hiện khả năng nhận diện vấn đề nhanh chóng, tìm kiếm giải pháp và báo cáo các trường hợp chưa được giải quyết. Performance & Process Improvement: Meet productivity and service quality standards across all channels, including timely and professional email responses. Regularly report performance metrics and propose improvements to enhance efficiency. Đáp ứng các tiêu chuẩn về hiệu suất và chất lượng dịch vụ trên tất cả các kênh. Báo cáo định kỳ và đề xuất cải tiến để nâng cao hiệu quả. Customer Satisfaction Ownership: Take full ownership of customer satisfaction by building positive conversations, showing patience, and ensuring consistent service experience. Chủ động kiểm soát sự hài lòng của khách hàng thông qua trao đổi tích cực, kiên nhẫn và đảm bảo trải nghiệm dịch vụ nhất quán. Customer Feedback Collection: Regularly conduct satisfaction surveys and gather customer feedback to support continuous service improvement. Thường xuyên thực hiện khảo sát và thu thập phản hồi của khách hàng để hỗ trợ cải tiến dịch vụ liên tục. Job Requirements \u002F Yêu cầu – Have experience in Call Center- Có kinh nghiệm về Call Center Qualifications \u002F Bằng cấp Mandatory\u002F Bắt buộc: College graduate or higher \u002F Tốt nghiệp Cao đẳng trở lên Experiences\u002F Kinh nghiệm: Mandatory\u002F Bắt buộc: Experience working at a contact call center \u002F Có kinh nghiệm làm việc tại trung tâm chăm sóc khách hàng qua điện thoại \u002F Ưu tiên: Experience in the insurance or finance industry is a plus \u002F Có kinh nghiệm trong ngành bảo hiểm hoặc tài chính là một lợi thế Knowledge and skill\u002F Kiến thức và kỹ năng Mandatory\u002F Bắt buộc: Strong verbal and written communication skills \u002F Kỹ năng giao tiếp tốt bằng lời nói và văn bản. Active listening skills \u002F Kỹ năng lắng nghe tích cực. Analytical thinking and problem-solving abilities \u002F Khả năng tư duy phân tích và giải quyết vấn đề. Teamwork and collaboration \u002F Tinh thần làm việc nhóm và hợp tác. Ability to work well under pressure \u002F Chịu được áp lực công việc cao. Ability to learn quickly and adapt to changes \u002F Có khả năng học hỏi nhanh và thích ứng với sự thay đổi. Basic English reading and writing skills \u002F Có khả năng đọc hiểu và viết tiếng Anh cơ bản. Basic computer skills with the ability to navigate multiple systems, perform data entry accurately, and use Microsoft Office applications effectively. Có kỹ năng tin học cơ bản, khả năng sử dụng đồng thời nhiều hệ thống, nhập liệu chính xác và sử dụng hiệu quả các ứng dụng Microsoft Office. Strong work ethic and self-motivation, with the ability to manage multiple priorities effectively. Có đạo đức nghề nghiệp và tinh thần tự giác cao, có khả năng quản lý hiệu quả nhiều công việc ưu tiên cùng lúc. Professional and friendly attitude, with the ability to quickly build rapport with customers across multiple communication channels, including phone calls, emails, and live chats. Thái độ chuyên nghiệp, thân thiện và có khả năng tạo thiện cảm nhanh chóng với khách hàng qua điện thoại\u002F email\u002F chat. Advantage\u002F Ưu tiên: Good English (Intermediate level or higher) for handling customer calls \u002F Tiếng Anh tốt (trình độ trung cấp trở lên) để xử lý cuộc gọi với khách hàng Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":735,"slug":736,"title":737,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":738},63308,"distribution-risk-and-compliance-management-senior-specialist-pva-prudential-vietnam-assurance-private-ltd","Distribution Risk and Compliance Management Senior Specialist","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This job holder will play crucial role in managing and coordinating all PCA and PVA assignment for Risk and Compliance matters within Distribution. The job holder is also in charge of preparing all reports to external parties, and assisting the R&C Management Senior Manager in PVA and PCA exercises related to Risk and Compliance matters, perform data analytic to identify fraudulent activities, monitor the Distribution performance trends and other related matters, and other request from Line Manager The responsibilities of the R&C Management Senior Officer consist of but not limited to the following: Monitoring monthly management information (MI) reports, tracking quality of sales activities in conjunction with company’s policies, including, but not limited to, customer commitments policy, suitability requirements, sales conducts and practices, including management of TR\u002FRB, sufficient and proper training and licensing, management of customer money, etc. Perform data analytic on Suspicious Activities, including but not limited to Fraudulent activities, misconduct, and agents’ attitude and root-cause analysis to come up with the Action Plans for identified issues Meet with representatives of Risk Division [Legal, Compliance, ERM] on the issues noted, the improvements to be done and things need to consider by the concerned distribution forces. Perform thorough and continuous SQA activities, including field spot-check\u002Freviews, with related parties with objectives to ensure determined action plans are practicable, relevant and able to address root causes of identified risks\u002Fissues. Monitor the progress of actions (owned directly by the respective sales forces), and update the same to the SC at its meeting interval Conduct communication, sharing or training to sales forces for purposes of raising awareness on company policies and requirements. Support Distribution manager in circulating and communicating the critical guidelines and\u002For policies to agents\u002Fsales staff in local offices\u002Fbanks. Perform Contract management for PD and support PD the matters related to contract and partners Drive process improvement and policy development initiatives that impact the function Gain and update job knowledge to remain informed about novelty in the field Other direct request from Line Manager Key Success Factors: Proven working experience related to Accounting, Auditing, Planning, Analysis or Internal Control Proficient in spreadsheets, databases, MS Office Hands on experience with reporting and analysis for the assigned indicators Excellent Professional presentation, reporting and communication skills in English and Vietnamese Proven knowledge of operational forecasting and diagnosis, corporate governance, sale performance and information analysis Well informed in current operational and financial subjects, accounting, tax laws, money market and business environments Has abilities to transfer knowledge, training and work independently BS degree in Accounting, Finance, Economics , Statistic or related fields Detailed oriented and has the ability to think out-of-the-box Experiences in related industries such as banking, insurance, accounting, auditing or consulting are not required but a plus Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":740,"slug":741,"title":742,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":743},63310,"finance-business-partner-senior-manager-quan-ly-cap-cao-phan-tich-tai-chinh-pva-prudential-vietnam-assurance-private-ltd","Finance Business Partner Senior Manager (Quản lý Cấp cao Phân Tích Tài Chính)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí Managing the partnership between the business and Finance through the following key areas: • Providing world class finance partnering services and take care of a number of partner functions, supporting them in planning and controlling their functional budget, identifying opportunities and making recommendations for improvements, and being the key point of contact for their finance-related requests. • Support Key stakeholders including CFO and CEO and Head of Finance Business Partnering to drive effective and value-add decision making insight and support. • Process enhancements to improve the efficiency and accuracy of Finance work for key stakeholders at Prudential Vietnam Assurance, Strategic Business Group (SBG) and Group Job Responsibilities \u002F Phạm vi công việc 1. Partnering as Strategic and Trusted Advisor-Finance Business Partner A trusted finance adviser, building strong relationships and working with business stakeholders to understand the business and provide value-adding support across financial performance and forecasting, advice and analysis, and through business proposals etc. Optimizing operational and financial business performance at department level through frequent formal\u002F informal update with stakeholders, including monthly cost centre review meetings. Facilitating annual & quarterly budgeting process to align resource allocation with division strategic initiatives, carefully understanding cost drivers to support a zero-based budget philosophy. Key partner to commercial\u002F strategic decision-making through business analysis, understanding and advice. Embed financial analysis and understanding in stakeholders’ mindsets, driving a culture of “value-adding investment” rather than “budget spend” behaviour. Provide senior stakeholder updates on expense overruns\u002Funderruns and recommended actions and timelines. Provide advice to Head of Finance Business Partnership and Chief Financial Officer regarding business requirements and implementing flexible budget control Advise business users in effectively completing EPs and ACRs and support them through the preparation and approvals process. Provide proactive advice on potential challenges from SBG and Group. Ensure alignment with strategic initiatives and coordinate with relevant stakeholders for approval. Support business users on monitoring EP and ACR implementation and post-implementation reports to reflect on impacts and use lessons learnt as a critical part of the feedback loop for future projects. 2. Business analysis and budget control Support FBP in providing value-added and actionable advice for financial control process. Support FBP team in performing regular monthly expense review (actuals, budget, forecasts). Managing annual budget exercise and monthly\u002Fquarterly rolling forecast, and monthly accrual. Update management about their expense KPIs and recommend practical remediation actions. Develop tools (e.g. visualization) to support stakeholder understanding of budget position and key areas of focus. Provide meaningful insight to business stakeholders monthly\u002Fquarterly\u002Fannually. Provide support and advice to the business for budget planning and ad hoc financial analysis. 3. Finance Business Partner Operation Develop, implement, and review operational policies and procedures. Implement data governance process, that are embedded within the organization’s data creation, management and protection. Enhance operational procedures, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Maintain understanding of Group Finance policies and ensure key stakeholders understand requirements. Oversee planning and forecasting activities for allocated departments [advised at commencement and subject to rotational cycle]. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. 4. Finance project management Engage with relevant stakeholders in all Finance projects to agree implementation scope and deadlines. Monitor and drive Finance projects in collaboration with relevant stakeholders to ensure progress is not behind deadlines and spending is within budget. Monitor Post Implementation Review (PIR), ensure stakeholders are aware of PIR deadlines and tasks. Job Accountability \u002F Trách nhiệm chính Update and maintain FBP role to align closely to the business to provide more effective Finance support on projects and expense management Cooperate and influence all other departments within Finance to reduce manual work, increase efficiency and effectiveness of Finance process and controls. Monitor and control the progress of all Finance projects. To prepare periodical financial reports with accuracy, completeness, and timeliness in accordance with International Financial Reporting Standards and Group Office accounting policies. To coordinate with other teams (Corporate Actuarial, Financial Reporting, Financial Accounting, Expense Management...) to ensure financial reports are delivered with accuracy, completeness, and timeliness. To prepare periodical\u002Fad hoc MIS reports for Group, PVA TLT; monitor MI system to provide accurate, completed and timely information. Other tasks delegated by line manager to support PVA Finance and the wider business. Job Requirements \u002F Yêu cầu Qualifications: Bachelor degree in Finance\u002FAccounting\u002FComputer Science, with a relevant professional qualification such as CPA, ACCA, CISA or equivalent. Minimum of 5-8 years of experience finance business partnering. Knowledge & Skill: Strong ability to apply logical and critical thinking to resolve problems, and negotiate with and influence stakeholders. Propensity to drive and support required changes to improve efficiency & process excellence Excellent spoken and written English. Strong people management experience. Proficiency in financial software and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent communication and interpersonal skills. Detail-oriented with a high level of accuracy. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":745,"slug":746,"title":747,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":748},63314,"ga-development-senior-executive-chuyen-vien-cao-cap-phat-trien-ga-pva-prudential-vietnam-assurance-private-ltd","GA Development Senior Executive (Chuyên viên Cao cấp Phát triển GA)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The GA Development Senior Executive is responsible for supporting the coordination of business planning, performance tracking, and GA development program execution under the guidance of the direct manager and within the overall agency distribution strategy. The role supports data consolidation, maintains consistency of planning information across relevant platforms, tracks GA performance against plans, and helps identify gaps or issues for management review. This role provides operational, reporting, and coordination support while building business understanding and functional capability for future progression into broader managerial roles. Chuyên viên Cấp cao Phát triển GA chịu trách nhiệm hỗ trợ điều phối công tác lập kế hoạch kinh doanh, theo dõi hiệu quả hoạt động và triển khai các chương trình phát triển GA theo định hướng của quản lý trực tiếp và trong tổng thể chiến lược phát triển kênh Agency. Vị trí hỗ trợ tổng hợp dữ liệu, duy trì sự nhất quán của thông tin kế hoạch trên các nền tảng liên quan, theo dõi tình hình thực hiện của GA so với kế hoạch, và hỗ trợ nhận diện các khoảng cách hoặc vấn đề cần được quản lý xem xét. Vị trí đóng vai trò hỗ trợ vận hành, báo cáo và điều phối triển khai, đồng thời tích lũy năng lực chuyên môn và hiểu biết kinh doanh để phát triển lên các vai trò có phạm vi quản lý cao hơn trong tương lai. Job Responsibilities \u002F Phạm vi công việc: A. GA Program Enablement & Execution Support Reporting & Tracking \u002F Báo cáo & theo dõi Prepare periodic and ad-hoc reports on progress, performance, and activities of Executive+ and other GA Development programs; set up and maintain tracking systems (Excel, Power BI, shared dashboards) for KPIs, milestones, participation status, and outcomes. Chuẩn bị các báo cáo định kỳ và đột xuất về tiến độ, kết quả và hoạt động của chương trình Executive+ và các chương trình Phát triển GA khác; thiết lập và duy trì hệ thống theo dõi (Excel, Power BI, dashboard dùng chung) cho KPIs, mốc tiến độ, mức độ tham gia và kết quả chương trình. System & Calculation Setup \u002F Thiết lập hệ thống & tính toán Support the setup, maintenance, and documentation of calculation logic and data structures used for program tracking and evaluation, ensuring accuracy, consistency, and auditability of data across reports. Hỗ trợ thiết lập, duy trì và tài liệu hóa logic tính toán và cấu trúc dữ liệu phục vụ theo dõi và đánh giá chương trình, đảm bảo dữ liệu chính xác, nhất quán và có thể rà soát khi cần. Program Communication & Coordination \u002F Điều phối & truyền thông chương trình Coordinate program-related communications including timelines, instructions, schedules, and reminders; support preparation of program materials, decks, and summaries under the direction of GA Development Senior Manager to ensure consistent and timely information flow. Điều phối truyền thông liên quan đến chương trình như timeline, hướng dẫn, lịch trình và thông báo nhắc việc; hỗ trợ chuẩn bị tài liệu, slide và báo cáo tổng hợp theo định hướng của GA Development Senior Manager nhằm đảm bảo thông tin rõ ràng, kịp thời và nhất quán. Business Activation & Logistics \u002F Kích hoạt kinh doanh & hậu cần Support planning, coordination, and logistics for workshops, bootcamps, meetings, and business activation activities under Executive+ and other GA Development programs; track attendance, completion, and post-program follow-up actions. Hỗ trợ lập kế hoạch, điều phối và tổ chức hậu cần cho workshop, bootcamp, cuộc họp và các hoạt động kích hoạt kinh doanh thuộc Executive+ và các chương trình Phát triển GA khác; theo dõi danh sách tham dự, mức độ hoàn thành và các hành động follow‑up sau chương trình. B. GA Business Planning & Performance Management Support and coordinate key activities in the GA business planning cycle, including target input collection, phasing preparation, tracking updates, and document consolidation, in alignment with guidance from the GA Development Program Lead and Agency distribution priorities. Maintain consistency of GA targets, assumptions, and tracking information across relevant platforms such as dashboards, reporting files, and program tools. Track GA performance against agreed plans and highlight variances for further review by management. Hỗ trợ và điều phối các hoạt động chính trong chu trình lập kế hoạch kinh doanh GA, bao gồm thu thập đầu vào chỉ tiêu, chuẩn bị phân bổ theo giai đoạn, cập nhật theo dõi và tổng hợp tài liệu, theo định hướng của GA Development Program Lead và các ưu tiên của kênh Agency. Duy trì tính nhất quán của chỉ tiêu, giả định và thông tin theo dõi GA trên các nền tảng liên quan như dashboard, file báo cáo và công cụ chương trình. Theo dõi hiệu quả GA so với kế hoạch đã thống nhất và ghi nhận các chênh lệch để quản lý xem xét thêm. C. Performance Analysis & Corrective Action Assist in preparing structured performance analysis on GA results and program conversion, including data cleaning, trend checking, comparison against agreed KPIs, and summary preparation. Help identify observable gaps, lagging indicators, or potential execution risks based on available data, and escalate key findings to the manager for validation. Support the follow-up and tracking of agreed corrective actions once decisions have been made. Hỗ trợ chuẩn bị các phân tích có cấu trúc về kết quả GA và mức độ chuyển đổi từ chương trình, bao gồm làm sạch dữ liệu, kiểm tra xu hướng, so sánh với KPI đã thống nhất và chuẩn bị phần tổng hợp. Hỗ trợ nhận diện các khoảng cách có thể quan sát được, chỉ số chưa đạt hoặc rủi ro thực thi tiềm ẩn dựa trên dữ liệu sẵn có, và báo cáo các phát hiện chính để quản lý xác nhận. Hỗ trợ theo dõi các hành động khắc phục đã được thống nhất sau khi có quyết định. Job Requirements \u002F Yêu cầu 3–5 năm kinh nghiệm trong lĩnh vực Agency Distribution, hỗ trợ hiệu suất bán hàng, điều phối chương trình, báo cáo hoặc vận hành kinh doanh Có kinh nghiệm thực tiễn về vận hành agency toàn diện bao gồm báo cáo hiệu suất, tuyển dụng, kích hoạt và quản lý kinh doanh Có kinh nghiệm tham gia hỗ trợ triển khai các sáng kiến hoặc chương trình phát triển agency như Executive Có tiềm năng phát triển chuyên môn và từng bước mở rộng phạm vi trách nhiệm trong tương lai Tư duy phân tích và giải quyết vấn đề tốt, có khả năng chuyển hóa dữ liệu thành hành động cụ thể Khả năng thích ứng cao và làm việc đa chức năng Am hiểu vận hành agency và quản lý nhịp độ hoạt động đội ngũ Tinh thần trách nhiệm tốt, cẩn thận, chủ động trong phạm vi công việc được phân công và có định hướng cải tiến Kỹ năng giao tiếp và quản lý stakeholder hiệu quả 3–5 years of experience in Agency Distribution, sales performance support, program coordination, reporting, or business operations Strong exposure to end-to-end agency operations including performance reporting, recruitment, activation, and business management Experience supporting the execution of agency development initiatives or programs such as Executive+ Potential to build functional expertise and gradually expand scope of responsibility over time Strong analytical and problem-solving capability with ability to translate data into actionable insights High adaptability and ability to work across multiple functions and priorities Solid understanding of agency operations and salesforce management cadence Good accountability, attention to detail, proactiveness within assigned scope, and continuous improvement orientation Effective communication and stakeholder management skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":750,"slug":751,"title":752,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":753},63317,"market-and-customer-conduct-senior-manager-quan-ly-cap-cao-giam-sat-chuan-muc-kinh-doanh-pva-prudential-vietnam-assurance-private-ltd","Market and Customer Conduct Senior Manager (Quản lý Cấp cao Giám sát Chuẩn mực Kinh doanh)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Enhancing the procedures as well as related systems of Market and Customer Conduct Team to ensure compliance with laws, regulations and ethical conduct matters that have a substantial adverse impact on customers, salesforces, employees, the company and the market, promote the fair treatment and protection to customers. Cập nhật, chuẩn hóa quy trình và các hệ thống liên quan của Bộ phận Chuẩn mực Kinh doanh để đảm bảo việc tuân thủ luật pháp, quy định và các vấn đề đạo đức có tác động bất lợi đáng kể đến khách hàng, lực lượng kinh doanh, nhân viên, công ty và thị trường, thúc đẩy việc đối xử công bằng và bảo vệ khách hàng. Job Purpose The Market and Customer Conduct Senior Manager is responsible for leading the Market and Customer Conduct function and managing the Market and Customer Conduct Team to ensure effective oversight of market conduct, customer conduct, and sales conduct risks. The role ensures compliance with applicable laws, regulations, internal policies, and ethical standards while promoting fair customer treatment, protecting customer interests, and safeguarding the Company's reputation and integrity. Key Responsibilities Lead, develop, and manage the Market and Customer Conduct Team, providing strategic direction, coaching, performance management, and talent development to build a high-performing and professional conduct risk function. Drive team capability, accountability, and continuous improvement to support evolving business and regulatory requirements. Establish and maintain the Market and Customer Conduct Program, including governance frameworks, policies, procedures, standards, and monitoring activities to identify, assess, and manage conduct risks across the organization. Lead reviews and analysis to detect misconduct, distribution risks, customer detriment, sales quality issues, emerging trends, and control weaknesses, ensuring timely escalation and remediation. Oversee the design, implementation, and effectiveness assessment of preventive and detective controls, including quality assurance, mystery shopping, thematic reviews, and other conduct monitoring initiatives. Drive enhancements to strengthen customer protection, business integrity, and risk management effectiveness. Act as a trusted advisor to business and functional stakeholders on market conduct matters, reviewing products, customer journeys, sales practices, policies, procedures, and strategic initiatives to ensure conduct risks are appropriately addressed. Provide practical recommendations to improve customer outcomes, governance, and regulatory compliance. Promote a strong conduct culture through training, awareness programs, and stakeholder engagement. Oversee salesforce conduct governance, including conduct investigations, disciplinary frameworks, and misconduct assessment to ensure consistent and fair application of standards across the organization. Prepare and present conduct risk reports, dashboards, management papers, and committee updates. Coordinate with cross-functional stakeholders to resolve issues, monitor remediation actions, and ensure effective implementation of conduct risk management initiatives. Perform other duties and projects assigned by management. Job Requirements Bachelor's degree in Law, Finance, Economics, Banking, Business Administration, or a related qualification At least seven years of experience in compliance, legal, audit, risk management, internal control, insurance, or financial services. Experience in market conduct, customer protection, sales quality oversight, or regulatory compliance is preferred. Strong leadership, stakeholder management, analytical thinking, communication, reporting, and project management skills are required. The successful candidate should demonstrate integrity, accountability, customer centricity, sound business judgment, and the ability to influence and lead teams through change and continuous improvement. Key Competencies Customer Centricity Execution Excellence Strategic Thinking Leadership and Talent Development Risk and Control Mindset Stakeholder Influence Collaboration Continuous Improvement Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":755,"slug":756,"title":757,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":758},63320,"pd-customer-excellence-manager-pva-prudential-vietnam-assurance-private-ltd","PD Customer Excellence Manager","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. . Customer Journey Strategy EN Develop and maintain the end-to-end customer journey framework. Align customer journeys with business strategy and customer segmentation. Identify strategic opportunities to simplify customer interactions. Benchmark customer experience against industry best practices. VI Xây dựng và duy trì khung quản trị hành trình khách hàng xuyên suốt. Đồng bộ hành trình khách hàng với chiến lược kinh doanh và phân khúc khách hàng. Xác định các cơ hội đơn giản hóa trải nghiệm. Tham chiếu các thông lệ tốt nhất trên thị trường. 2. Journey Design & Optimization EN Design future-state customer journeys across acquisition, onboarding, servicing, claims and retention. Eliminate customer pain points and unnecessary operational complexity. Promote omnichannel consistency. Ensure journey design supports operational scalability. VI Thiết kế hành trình khách hàng tương lai cho toàn bộ vòng đời. Loại bỏ các điểm gây khó khăn và các bước không tạo giá trị. Đảm bảo trải nghiệm nhất quán trên mọi kênh. Đảm bảo hành trình có khả năng mở rộng trong vận hành. 3. Customer Portfolio Management EN Manage the portfolio of customer initiatives. Prioritize initiatives based on customer value and business impact. Monitor implementation progress and benefit realization. Recommend portfolio reprioritization where necessary. VI Quản lý danh mục các sáng kiến cải thiện phân bổ danh mục khách hàng. Ưu tiên các sáng kiến dựa trên giá trị mang lại. Theo dõi tiến độ và hiệu quả triển khai. Đề xuất điều chỉnh danh mục khi cần thiết. 4. Voice of Customer Management EN Analyze customer feedback, complaints and NPS insights. Identify root causes affecting customer satisfaction. Develop improvement recommendations. Track post-implementation improvements. VI Phân tích phản hồi khách hàng, khiếu nại và chỉ số NPS. Xác định nguyên nhân gốc ảnh hưởng đến trải nghiệm. Xây dựng các giải pháp cải thiện. Theo dõi hiệu quả sau triển khai. 5. Customer Journey Governance EN Establish journey governance standards. Define journey KPIs and service standards. Facilitate cross-functional journey review sessions. Ensure governance consistency across initiatives. VI Thiết lập tiêu chuẩn quản trị hành trình khách hàng. Xây dựng KPI và tiêu chuẩn dịch vụ. Điều phối các buổi rà soát liên phòng ban. Đảm bảo tính thống nhất trong quản trị. 6. Cross-functional Collaboration EN Partner with Distribution, Operations, Technology and Product, CX, CLTV teams. Align customer journey initiatives across business functions. Facilitate issue resolution impacting customer experience. Promote customer-centric decision making. VI Phối hợp với Distribution, Operations, Technology và Product, CX, CLTV Đồng bộ các sáng kiến hành trình khách hàng. Điều phối xử lý các vấn đề ảnh hưởng đến trải nghiệm. Thúc đẩy tư duy lấy khách hàng làm trung tâm. 7. Performance Monitoring EN Develop customer journey dashboards. Monitor customer experience KPIs. Analyze trends and recommend improvements. Report performance to management. VI Xây dựng dashboard quản trị hành trình khách hàng. Theo dõi các KPI về trải nghiệm. Phân tích xu hướng và đề xuất cải tiến. Báo cáo cho Ban Lãnh đạo. 8. Business Transformation Support EN Support transformation initiatives from a customer journey perspective. Ensure new solutions improve customer experience. Assess customer impact of strategic projects. VI Hỗ trợ các chương trình chuyển đổi dưới góc nhìn hành trình khách hàng. Đảm bảo các giải pháp mới cải thiện trải nghiệm. Đánh giá tác động của các dự án chiến lược tới khách hàng. 9. Continuous Improvement EN Promote continuous improvement methodology. Benchmark customer journey innovations. Identify opportunities for digital enablement. Drive simplification initiatives. VI Thúc đẩy phương pháp cải tiến liên tục. Tham chiếu các mô hình tiên tiến. Xác định cơ hội số hóa hành trình. Thúc đẩy các chương trình đơn giản hóa. 10. Capability Development EN Build customer journey capability across the organization. Share best practices and lessons learned. Coach business stakeholders on customer-centric design. VI Phát triển năng lực quản trị hành trình khách hàng. Chia sẻ thông lệ tốt và bài học kinh nghiệm. Huấn luyện các đơn vị về tư duy thiết kế lấy khách hàng làm trung tâm Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":760,"slug":761,"title":762,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":763},63322,"pd-product-proposition-manager-quan-ly-inh-vi-san-pham-kenh-hop-tac-pva-prudential-vietnam-assurance-private-ltd","PD Product Proposition Manager (Quản lý Định vị Sản phẩm Kênh Hợp tác)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose\u002FMục tiêu vị trí: • Lead the development of different product proposition (product packaging) to increase penetration into different segments. • Collaborate with Business Solution and PVA Product and Marketing team to develop holistic product plan. • Provide the best solutions to meet customer’s demand and increase engagement persistency by providing the right product to right customer in the right way. • Provide the full product packaging to increase the penetration rate. • Customize the product to each bank partners with new commercial name, MKT Story, training approach….to suitable with each customer segment. • Market intelligence to ensure that PVA is provided the best solution in the market. • Provide and request Product team to develop the new product to fit with the needs of bank partners and customers. • Manage the process for product launch. • Post launch review. Job Responsibilities\u002FPhạm vi công việc: PD Product Proposition 1\u002F Market intelligence • Research new product trend\u002Fnew product launch\u002Fnew package launched in market. • Analyze the impact to ensure PVA PD’s products are on peer with market, provide the advisory solutions for Head of Account Management and Banks Partners. 2\u002F Product solution for Bank partners • Work on the PD Product Proposition strategy. • Work with Account Head\u002FBank Partners to understand the bank’s needs and customer’s needs. • Tailor product solution to meet the need of banks and customers, design new commercial name. • Manage the implementation process to ensure the product is delivered on commitment timeline. • Work with PVA’s Product and MKT team to develop the new initiatives. Teamwork and Internal Communication • Collaborative team-player. • Effective verbal and written communication skills. Job Accountability\u002FTrách nhiệm chính: Customize product solutions for partners to increase penetration while ensuring to meet partner requirements and business plan. Job Requirements\u002FYêu cầu: • Bachelor’s degree in economics, Business Administration, Banking & Finance. • At least 5 years’ experience of working in Product Development\u002FProduct Solutions\u002FProduct Proposition in Life Insurance Company\u002FBank. • Detail-oriented. • Strong commercial acumen and experience in stakeholder management to draw business-relevant conclusions. • Strong written and verbal communication skills including technical writing skills. • Strong organizational and project management skills, be able to plan, meet deadlines and set priorities. • Logical thinking and problem-solving skills. • Innovative and ability to come up with new ideas. • Ability to work under pressure in a performance-oriented environment and can perform multitasking. 1\u002F Market intelligence Research new product trend\u002Fnew product launch\u002Fnew package launched in market. Analyze the impact to ensure PVA PD’s products are on peer with market, provide the advisory solutions for Head of Account Management and Banks Partners. 2\u002F Product solution for Bank partners Work on the PD Product Proposition strategy. Work with Account Head\u002FBank Partners to understand the bank’s needs and customer’s needs. Tailor product solution to meet the need of banks and customers Manage the implementation process to ensure the product is delivered on commitment timeline. Work with PVA’s Product, Marketing team, Training team to develop the new initiatives. 3\u002F Create Customer Value Understanding of customer segmentation for each bank partners. Understanding of customer needs and financial goals across different personas. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":765,"slug":766,"title":767,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":768},63323,"operational-risk-partner-senior-manager-quan-ly-cap-cao-quan-ly-rui-ro-hoat-ong-pva-prudential-vietnam-assurance-private-ltd","Operational Risk Partner Senior Manager (Quản lý cấp cao Quản Lý Rủi Ro Hoạt Động)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Compliance Assurance is to provide assurance to the Group and Local Business Unit [LBU]’s Management on the compliance status of LBU with Group’s, Regional Office’s standards and local government regulations. The job holder is required is to conduct the Compliance Quality Assurance reviews as per the risk based plan which ensures the Compliance risks are adequately assessed. The Operational Risk Partner Senior Manager acts as a trusted and independent Second Line of Defence risk partner to assigned business functions. The role provides risk expertise, oversight and constructive challenge to support sound business decisions, effective risk management and sustainable customer outcomes. It ensures that material operational and non-financial risks are appropriately identified, assessed, managed, monitored, reported and escalated in line with the Group Risk Framework, PVA requirements and applicable Vietnamese regulations. The role also leads or supports enterprise-wide risk management activities, strengthens the quality of risk and control information, and builds the capability of business teams to take effective ownership of their risks. Key Accountabilities \u002F Trách nhiệm chính A. Risk Business Partnering and Advisory Act as the primary 2LOD risk partner for assigned business functions, developing a strong understanding of their business objectives, processes, customers, risks and control environment. Provide timely, practical and principle-based risk advice to support business decisions, new initiatives, process changes, projects and transformation activities. Bring an independent risk perspective while working constructively with management to identify commercially practical and sustainable risk-management solutions. Support senior management in understanding material risk exposures, emerging risks, control weaknesses and potential impacts on customers and the Company. Promote clear ownership by the business for its risks, controls, incidents, issues and remediation actions. B. Risk Identification and Assessment Lead and challenge Risk and Control Self-Assessments for assigned functions to ensure risks, controls and associated assessments are complete, accurate and supported by appropriate evidence. Oversee the identification and assessment of material operational and non-financial risks in alignment with the Group Risk Taxonomy and relevant risk appetite requirements. Provide independent challenge on inherent risk, control effectiveness and residual risk assessments. Support the identification and assessment of risks arising from business-as-usual activities, strategic initiatives, products, projects, process changes, third parties and emerging developments. Facilitate appropriate escalation and management attention where risks are outside appetite or not adequately controlled. . C. Controls, Key Indicators and Risk Monitoring Provide oversight and challenge on the design and effectiveness of key controls. Support the business in developing meaningful Key Indicators and thresholds that enable timely and forward-looking risk monitoring. Review risk trends, control performance, incidents, issues, audit findings and other available information to form an integrated view of the risk profile. Identify recurring weaknesses, systemic themes and areas where further assessment or management action may be required. Conduct or lead thematic reviews, risk deep dives and targeted assessments under the annual risk plan or in response to emerging concerns. Monitor the progress and effectiveness of risk-treatment and remediation plans, while maintaining clear accountability with the relevant business owners. D. Incident, Issue and Action Management Provide 2LOD oversight, guidance and challenge throughout the incident and issue management lifecycle. Challenge the completeness and quality of incident impact assessments, issue statements, root-cause analysis and remediation plans. Ensure material incidents, issues and overdue actions are appropriately escalated to senior management and relevant governance forums. Monitor remediation progress and assess whether actions address the underlying risk and root cause in a sustainable manner. Review and approve relevant incident, issue and action records in accordance with assigned 2LOD responsibilities and applicable standards. Support consistent and high-quality recording of incidents, issues, actions and approvals in PRISM. E. Risk Governance and Reporting Prepare and provide clear, concise and forward-looking risk insights for senior management, the Risk Committee and other governance forums. Ensure that risk reporting accurately reflects material exposures, control effectiveness, emerging concerns, remediation progress and management actions. Coordinate inputs from relevant stakeholders and challenge the quality and consistency of information before submission. Support the preparation of regular and ad hoc risk reports, including enterprise risk, operational risk, business control, incident and issue, project risk, business continuity and management reports. Escalate material risks, control deficiencies and delays in remediation in a timely manner. Maintain appropriate documentation and evidence to support key risk assessments, decisions, challenges and governance outcomes. F. Risk Framework and PRISM Lead and support the implementation of relevant Group and PVA risk frameworks, policies, standards, methodologies and risk-management exercises. Translate framework requirements into practical guidance for assigned business functions. Oversee the quality, completeness and timeliness of risk information recorded in PRISM. Challenge inconsistencies between business assessments, supporting evidence, reported risk profiles and actual incidents or control performance. Support users in understanding and applying PRISM and relevant risk-management requirements effectively. Contribute to enhancements of risk methodologies, processes, governance arrangements, systems and reporting tools. G. Risk Culture and Capability Build effective working relationships with Risk Owners, Control Owners, Incident Owners, Issue Owners, Risk Champions and other key stakeholders. Develop and deliver guidance, training and risk-awareness sessions to strengthen business risk-management capability. Encourage open discussion, timely escalation and constructive challenge without transferring accountability away from the business. Promote a risk culture based on accountability, curiosity, collaboration and sustainable action. Coach team members and business stakeholders to improve the quality of risk assessments, controls, risk data and decision-making. H. Team Leadership and Management Lead, coach and develop assigned team members to deliver high-quality and timely risk oversight. Set clear priorities, allocate resources flexibly and monitor delivery against the OERM plan. Review and challenge work performed by team members, ensuring consistency of approach and quality of outcomes. Support succession planning, capability development and effective knowledge sharing across the Risk Partner team. Collaborate with other 2LOD teams to provide coordinated risk advice and avoid gaps or duplication in oversight. Education Bachelor’s degree in Risk Management, Finance, Accounting, Business Administration, Economics, Law, Insurance or a related discipline. A relevant postgraduate qualification or professional risk, audit, compliance or control certification is an advantage. Experience At least 8 years of relevant experience, preferably in operational risk, enterprise risk, internal controls, audit, compliance, governance or financial services. Demonstrated experience providing independent risk oversight and constructive challenge to senior business stakeholders. Strong practical experience in risk assessment, control evaluation, incident and issue management, remediation oversight and governance reporting. Experience leading people, workstreams or cross-functional risk initiatives. Insurance or broader financial-services experience is preferred. Knowledge and skill Sound knowledge of operational and non-financial risk-management principles. Good understanding of the Three Lines model and the respective accountabilities of the first and second lines. Practical knowledge of RCSA, risk taxonomy, risk appetite, controls, Key Indicators, incidents, issues, root-cause analysis and remediation. Understanding of business continuity, third-party risk, project or change risk and policy governance is an advantage. Ability to analyse complex information and translate it into clear risk insights and practical actions. Experience with governance, risk and compliance systems such as PRISM is an advantage. Core Competencies Risk judgement: Provides objective, evidence-based challenge. Business partnering: Delivers practical risk advice and influences stakeholders. Analytical thinking: Identifies root causes, trends and emerging risks. Leadership and execution: Develops people and drives sustainable outcomes. Communication and collaboration: Communicates clearly and works effectively while maintaining 2LOD independence. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":770,"slug":771,"title":772,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":773},63325,"program-senior-manager-quan-ly-cap-cao-du-an-pva-prudential-vietnam-assurance-private-ltd","Program Senior Manager (Quản lý Cấp cao Dự án)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose This role is to manage program\u002Fportfolio for multiple projects as well as facilitating the end-to-end strategy formulation and transformation delivery, including managing communications, provide coaching, mentoring and training for strategic projects that align with PVA methodology and standard. Job Responsibilities Led program and change management for strategic pillar, ensuring effective communication and sponsorship. Acting as a connector and liaison between various departments and the project sponsor to foster collaboration and ensure alignment with strategic goals. Developing and maintaining a comprehensive master plan for project and change management. Program Management: Plan and manage for the definition, development and delivery of approved programs\u002Fprojects, including the establishment of Key Performance Indicators (KPI), in line with the approved business cases. Develop and actively manage assigned projects\u002Fprograms aligning with PVA PMO methodology and standards. Lead cross functional project teams from both internal and\u002For external to deliver specified programs\u002Fprojects effectively. Provide input into business case initiatives and ensure that all associated costs, risks and mitigation plans are incorporated and vetted accordingly. Integrate activities, through identifying and managing interdependencies, to ensure that projects are well coordinated. Identify, manage and control financial and operating risks and issues affecting the managed projects\u002Fprograms. Implement project reporting, change and control processes in line with the PVA PMO procedures and standards. Provide coaching, mentoring and training to help organization pursue Agile organization in project management. Manage projects\u002Fprograms that meet consistency, transparency, efficiency and align with strategic KPIs. Change Management: Leading changes: Designing and executing strategies to help employees adopt changes. Collaborating with stakeholders: Working with key stakeholders to ensure changes align with corporate objectives. Monitoring progress: Working with project managers to ensure smooth operations and adjusting as needed. Implementing change management methodology, tools and processes to support the adoption of changes. Identifying key stakeholders and assessing change readiness. Providing document requirements, supporting the delivery and design of training programs. Managing communications: Enabling the development, design, management, and delivery of key communications. Assessing current awareness of the change and identifying areas of resistance. Identifying, analyzing, and preparing risk-mitigation tactics. Job Accountability This role is to ensure consistency, transparency, efficiency and KPIs alignments in delivery for assigned projects. Demand, Productivity driver and Key Stakeholders Demand Drivers: Complex\u002F Dependency\u002F Strategic Projects: This role needs to ensure these efforts are executed successfully when the company have complex, multifaceted projects or major transformations that require expert coordination and oversight. Productivity Drivers: Clear Objectives: Well-defined project objectives and goals to focus efforts effectively. Stakeholder Engagement: Engaging with stakeholders, including team members, executives, and external partners, is crucial for productivity and project success. Adaptability: Being able to adapt to changing circumstances and make quick decisions can keep a project on schedule even in dynamic environments. Key Stakeholders: Internal, External and Regional. Top Team and Senior Leader Group. Job Requirements Qualifications A bachelor’s degree or master’s degree in IT, Project Management or related fields. Project Management Professional Certification is plus. Scrum\u002Fany Agile Certifications are plus. Knowledge and skill 5 years of experience managing big, complex, cross-functional change management initiatives. Good knowledge and has hand-on experience in project and program management methodology and techniques. Good understanding of the wider objectives of the program. Ability to work positively with the wide range of individuals involved in program management. Strong leadership, communication and management skills. Good knowledge of budgeting and resource allocation procedures. The ability to find innovative ways to resolve problems. Good knowledge in financial services in life insurance industry is plus. Competencies Leadership Capability Model – Advanced level. English – speaking and writing – Advanced level. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":775,"slug":776,"title":777,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":778},63326,"proposition-content-manager-quan-ly-noi-dung-tiep-thi-san-pham-pva-prudential-vietnam-assurance-private-ltd","Proposition Content Manager (Quản lý Nội dung Tiếp Thị Sản phẩm)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Take full responsibility of Prudential digital marketing strategies including Prudential’s content hub and social media. Job Purpose \u002F Mục tiêu vị trí Develop and manage customer proposition content that effectively communicates Prudential’s products, services and value propositions across the customer journey. The proposition Content Manager is responsible for translating complex insurance products, customer propositions and business objectives into compelling, customer first narratives that support acquisition, engagement, retention and cross-sell objectives. This role partners closely with Product Propositions, Brand, Distribution, Customer Experience, Legal & Compliance and Art teams to ensure all proposition communications are accurate, relevant commercially effective and aligned with Prudential’s brand positioning. Job Responsibilities \u002F Phạm vi công việc Understand the industry nature, business requirement, customer proposition and customer insight Understand marketing tactics and application to translate it into different types of content format. Understand different region cultures within Vietnam Liaise with brand team to ensure brand consistency Collaborate with social and design teams to plan and develop site content, style and layout Coordinate with media team for the up-to-date and right approach on social & other media channels Develop customer proposition messaging for insurance products and value-added services Translate product features, benefits and technical information into simple, compelling customer language Own messaging frameworks, communication hierarchy and value propositions across customer segments Conduct market and competitor research to identify communication opportunities and improve proposition differentiation Continuously optimize proposition messaging based on customer insights, campaign performance and business feedback Job Accountability \u002F Trách nhiệm chính This role is to: Develop clear, differentiated and customer-first value propositions across products and services Ensuring messaging address customer needs, pain points and motivations Produce accurate, consistent, compliant and engaging product communications that improve customer understanding Translate complex insurance concepts into simple, relevant and emotionally engaging narratives. Continuously improve proposition storytelling by leveraging customer insights, market trends and emerging communication approaches Ensure all the content achieve the give engagement & retention KPIs . Job Requirements \u002F Yêu cầu Education Bachelor’s degree in marketing, Communications, Business or a related field Experience Minimum 5 years of experience in MNC\u002F Marketing Department\u002F Product Marketing or relevant departments Experience in financial services, insurance or highly regulated industries is preferred Competency Customer Insight; Creative thinking, Product & Proposition Storytelling, Product Marketing, Business Acumen Excellent written English and Vietnamese Strong presentation and storytelling capability Familiar with insurance products and financial services is an advantages Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":780,"slug":781,"title":782,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":783},63327,"senior-manager-hr-business-partner-pva-prudential-vietnam-assurance-private-ltd","Senior Manager, HR Business Partner","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The HRBP acts as a trusted advisor to business leaders, supporting the delivery of business strategies through effective people management, organizational change, and employee engagement. The role facilitates transformation, ensures alignment with company culture, and drives workforce effectiveness at the divisional level. Organization & Employee Experience Support change management initiatives, ensuring smooth transitions aligned with business and operating model changes. Promote a culture of belonging and engagement within assigned divisions. Facilitate onboarding for new hires to ensure a positive employee experience. Strategic Workforce Planning Collaborate with business leaders to develop and implement annual workforce plans. Monitor manpower planning and support buy-build-borrow strategies. Assist in executing people’s strategies at the divisional level. Workforce Development Advice on capability and career development for critical roles and identified talents. Support the implementation of coaching and development programs. Coordinate with OD and L&D teams to enhance leadership and management capabilities. Employee Relations Ensure HR policies and procedures are up-to-date and compliant with employment law and best practices. Address employee relations issues and support resolution processes. Remuneration & Rewards Work with the Rewards team to ensure total rewards mechanisms support business needs. undefined Foster strong collaboration between HRBP, Talent, Rewards, and other HR functions to avoid bottlenecks and improve operational efficiency. Other Duties Perform other tasks as assigned by the Head of HRBP. Qualifications · Bachelor’s degree in Human Resources, Business, or related field. Experience and Knowledge · At least 8 years of progressive experience in any of HR disciplines including Business Partnering, people development, or workforce planning Skill · Strong business acumen and influencing skills. · Digital mindset and data-driven approach. · Stakeholder engagement and critical thinking. · Collaboration and teamwork Core Values Alignment with company values and culture. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":785,"slug":786,"title":787,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":788},63329,"senior-data-engineer-ky-su-du-lieu-cap-cao-pva-prudential-vietnam-assurance-private-ltd","Senior Data Engineer (Kỹ sư Dữ liệu Cấp cao)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. • This role is to design data integration how to ingest, transform and integrate structured\u002Fsemi structure\u002Fun-structure data and delivers data to a scalable data architecture platform and methodologies to collect of data from various sources into a single data source. Đảm nhận vai trò thiết kế giải pháp hỗ trợ việc chuyển đổi, tích hợp dữ liệu có cấu trúc, không cấu trúc bảo đảm kiến trúc dữ liệu được thực hiện. • This role is to support Data Engineering how to develop, construct and maintain large-scale data processing systems that collects data from variety of structured and unstructured data sources, stores data in a scale-out data lake and prepares the data techniques in preparation for the data science data exploration and analytic modeling. Đảm nhận trách nhiệm phát triển xây dựng duy trì xử lý dữ liệu lớn từ các nguồn dữ liệu, thông tin có cấ trúc, không cấu trúc cho các kho dữ liệu, dữ liệu lớn để phân tích mô hình Job Responsibilities: Ingest, transform and blend\u002Fintegrate structured and unstructured data and delivers the data to a MDM, data warehouse and\u002For data lake Include both technical processes and business logic to transform data from disparate sources into cohesive meaningful data with quality, governance and compliance considerations Use the technical and business processes to combine data from disparate sources into meaningful and valuable information Design, build and manage the information and big data infrastructure that helps analyze and process data that the organization requires & optimize systems to perform smoothly Prepare the data for the data scientist’s exploration and discovery process Evaluate, compare and improve the different approaches including design patterns innovation, data lifecycle design, data ontology alignment, annotated datasets, and elastic search approach Job Requirements: Qualifications \u002F Bằng cấp University degree in Computer Science, Engineering and\u002For a technically oriented field Over 05 years of experience with Flink\u002FSpark, Databricks Over 05 years of experience with Azure (DP200 and\u002For DP201, DP203 certification acts as a plus) 03+ years’ experience mining data as a data analyst 3+ years’ using programming languages such as Java, DAX, MDX, SQL, Python 03+ years of experience with PowerBI, Tableau or Qlik 03+ years’ experience in the life insurance domain is required. Passionate about analytics machine learning technology & applications and eager to learn. English communication Knowledge and skill \u002F Kiến thức và kỹ năng Good knowledge of Big Data technologies, such as Spark, Hadoop\u002FMapReduce Good knowledge of Azure services like Storage Account, Azure DataBricks etc. Good knowledge of SQL and excellent coding skills. Strong knowledge of data modeling and data mining. Self-Development, communication, problem-Solving Skills. Open-minded, multi-tasking, teamwork, flexible and interest to learn new things Competencies \u002F Năng lực lãnh đạo Leadership Capability Model – Intermediate level Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":790,"slug":791,"title":792,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":793},63330,"public-relation-senior-specialist-chuyen-vien-cap-cao-quan-he-cong-chung-pva-prudential-vietnam-assurance-private-ltd","Public Relation Senior Specialist (Chuyên viên Cấp cao Quan hệ công chúng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The job purpose is to promote PVA’s public image as a Role Model in Life Insurance market through business communication, marketing communication and product communication on different channels, covering the traditional\u002Fonline publications to social media platform; Job Purpose \u002F Mục tiêu vị trí At Prudential, we have a mission to be the most trusted partner and protector for today's generations and the generations to come, by providing simple and accessible financial and health solutions. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. This position is to promote the company public image in Life Insurance market through business communication, marketing communication and product communication on different channels, covering the traditional\u002Fonline publications to social media platform. Job Accountability: \u002F Phạm vi công việc 1.Business Impact Enhance and solidify PVA's reputation through strong media relations and effective integrated communication campaigns. 2.Planning and execution Execute PR plan, content creation, and media plans. Manage and deliver press releases, articles, TV features, and other PR formats. Establish and maintain PR networking through media briefings and informal gatherings to strengthen relationships and raise appropriate PR activities, enabling diversified and innovative PR formats. Amplify marketing and promotion campaigns (PVA's customer excellence journey, Companion). Manage agencies to control information flow by regularly feeding news to PVA's share of voice and creating influence as a market leader in the industry. Oversee media monitoring and assemble PR campaign reports with actionable insights. Control budget to ensure efficiency and earned media. Job Requirements \u002F Yêu cầu Qualification: College degree or above in respective area of required experience. Master degree is an advantage. Direct industry experience is not a must however basic understanding about life insurance and financial services is required or else we will extend longer probation period for out-of-industry experience. Experiences & Competencies: Candidates must have at least 5+ years of experience in PR and communications, preferably with substantial corporate communication. Knowledge in Finance and Insurance industry is an advantage. Exhibit a deep interest and experience in environmental, social, governance, sustainability and corporate responsibility. Exceptional organizational, time management and leadership skills. Strong written and verbal communication skills in VIE & ENG, including ability to express complex ideas simply and demonstrated ability to make connections between seemingly unrelated concepts. Must demonstrate self-motivation and the ability to work well independently. Strong interpersonal skills and ability to interact with multiple stakeholders, internal subject matter experts, consultants, and external organizations. The ability to respond effectively to changing demands. Working with a Growth Mindset: learning by doing, and from failure. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":795,"slug":796,"title":797,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":798},63302,"application-management-cum-application-architect-manager-quan-ly-van-hanh-ung-dung-kiem-kien-truc-su-ung-dung-pva-prudential-vietnam-assurance-private-ltd","Application Management cum Application Architect Manager (Quản Lý Vận hành Ứng dụng kiêm Kiến Trúc Sư Ứng dụng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The Application Management Manager cum Application Architect is accountable for managing the stability, performance, lifecycle, and architecture of enterprise applications, leading application management activities, and defining application design principles, standards, and roadmaps to ensure solutions are scalable, secure, integrated, and aligned with business objectives, security, and governance standards. Vị trí này chịu trách nhiệm quản lý vận hành, hiệu năng, vòng đời và kiến trúc của các hệ thống ứng dụng doanh nghiệp, đồng thời định hướng nguyên tắc thiết kế, tiêu chuẩn và lộ trình kiến trúc ứng dụng nhằm bảo đảm hệ thống có khả năng mở rộng, an toàn, tích hợp tốt và phù hợp với mục tiêu kinh doanh cũng như yêu cầu quản trị. Job Responsibilities \u002F Phạm vi công việc The Application Management Manager cum Application Architect is responsible for: Lead the management and continuous improvement of enterprise applications to ensure stability, performance, and alignment with business needs. Define and maintain application architecture principles, standards, and roadmaps to support scalable, secure, and integrated solutions. Translate business requirements into fit-for-purpose application designs and guide solution decisions across the application landscape. Oversee application support, maintenance, upgrades, releases, and lifecycle management across business-critical platforms. Provide architecture governance and design assurance to ensure compliance with enterprise standards, security requirements, and risk controls. Collaborate with business stakeholders, technology teams, and vendors to deliver sustainable and cost-effective application solutions. Drive application portfolio improvement through modernization, rationalization, risk management, and technical debt reduction. Prepare architecture recommendations, health assessments, and investment proposals to support management decision-making. Job Accountability \u002F Trách nhiệm chính Accountable for the stability, reliability, supportability, and architectural integrity of assigned business applications. Accountable for defining and enforcing application architecture standards, design guardrails, and technology choices within approved governance. Accountable for ensuring application changes, integrations, upgrades, and deployments are architecturally sound, properly tested, approved, and implemented. Accountable for maintaining accurate architecture documentation, solution decisions, support procedures, and knowledge transfer materials. Accountable for managing application-related risks, obsolescence, security controls, access controls, and compliance obligations. Accountable for aligning application roadmaps and investment recommendations with business priorities, operational needs, and enterprise architecture direction. Accountable for effective coordination among internal teams, business users, architects, and external partners to deliver sustainable solutions. Accountable for identifying opportunities to modernize, rationalize, simplify, or retire applications to improve business value, resilience, and cost efficiency. Job Requirements \u002F Yêu cầu Bachelor’s degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field. At least 8 years of experience in application management, application development, solution design, or enterprise systems, including architecture or leadership exposure. Strong knowledge of application architecture, system integration, APIs, data flows, middleware, security design, and application lifecycle management. Hands-on experience with enterprise applications such as CRM, finance, digital, workflow, or other business-critical platforms. Good understanding of cloud platforms, databases, integration patterns, non-functional requirements, and architecture governance practices. Experience in evaluating technology options, defining target architecture, and guiding implementation teams through architecture decisions. Strong analytical, troubleshooting, planning, stakeholder management, and cross-functional leadership skills. Excellent communication skills with the ability to translate business needs into architecture decisions and technical direction. Knowledge of IT service management and governance practices such as ITIL, SDLC, change management, and risk management is an advantage. Relevant certifications in architecture, cloud, project delivery, security, or service management such as TOGAF, ITIL, Azure, or equivalent are a plus. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":800,"slug":801,"title":802,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":803},63328,"claims-assessment-manager-quan-ly-dich-vu-tham-inh-boi-thuong-pva-prudential-vietnam-assurance-private-ltd","Claims Assessment Manager (Quản lý Dịch vụ Thẩm định Bồi thường)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is to: • Align with PVA’s strategy • Manage, build and development the people to adapt with change management, and • Risk management in claim assessment Vị trí này giúp: • Hoạt động phù hợp với chiến lược của công ty • Quản lý, xây dựng và phát triển con người thích ứng với sự thay đổi, và • Quản lý rủi ro hiệu quả trong quy trình thẩm định bồi thường Job Responsibilities Regular review, analysis the decision on claim within authority with Productivity\u002FEfficiency in targets of team members, especial minor claim process and follow the performance of team. (Thường xuyên rà soát, phân tích các quyết định bồi thường thông qua việc xem xét, đánh giá, trong hạn mức cho phép với các chỉ tiêu về hiệu quả\u002Fnăng suất làm việc trong mục tiêu làm việc và hiệu suất làm việc của nhóm hàng năm) Ensure the achievement of quality benchmarks in claim decisions by monitoring monthly-scores, error rates, and percentage of differing decisions. (Kiểm soát chất lượng thẩm bồi thường phải đảm bảo theo tiêu chuẩn chất lượng, tỉ lệ sai sót ở mức tối thiểu (%) nhằm tăng lòng tin ở khách hàng và luôn tuân thủ tiêu chí chi trả đúng, đủ) Collaborate with Claim Head, Claims Assessment Senior Manager and others to achieve functional KPI (such as TAT, pending ratio, and error rate) as well as strategic KPIs. (Cùng với nhóm làm việc: đóng góp vào việc xây dựng và hoàn thành chỉ tiêu, kết quả hoạt động của bộ phận) Act as a sign-off person and a mentor role: Countersign for claim assessor, trainee claim assessor within own authority and on-the-job training new claim assessors and jet claim assessors. (Giữ vai trò hướng dẫn nghiệp vụ, chuyên môn và ra quyết định cuối cùng với những trường hợp có yêu cầu ý kiến từ cấp cao hơn của chuyên viên thẩm định bồi thường trong phạm vi thẩm quyền; tham gia đào tạo chuyên viên bồi thường trong khả năng quyền hạn của mình, và tham gia hướng dẫn thực hành cho các chuyên viên thẩm định mới) Assist Head of Claims and Claims assessment senior manager in developing Operating Manuals, Internal guidelines to enhance the efficiency and effectiveness of the assessment process; Collaborate with other Claims Team to develop internal guidelines, and claims guidelines, streamline the claims process, … (Hỗ trợ Giám đốc thẩm định bồi thường và trưởng phòng cấp cao thẩm định bồi thường trong việc xây dựng Cẩm nang hoạt động, Quy trình hướng dẫn hoạt động nội bộ nhằm cải thiện và hoàn thiện quy trình; Phối hợp với các nhóm khác của phòng Claims đóng góp ý kiến xây dựng và chỉnh sửa Cẩm nang Hoạt động của bộ phận, các hướng dẫn quy trình nội bộ ngày càng hoàn thiện) Support claim colleagues (investigator leaders or claims service leaders) in specific situations (including advising medical knowledge, conducting field assessment of disability, and mentoring claims service team to explain decision to others, …) (Hỗ trợ công việc của các trưởng nhóm điều tra và dịch vụ giải quyết yêu cầu bồi thường trong từng trường hợp cụ thể như: chia sẽ kiến thức y khoa, đánh giá thương tật tại nhà, hướng dẫn nghiệp vụ cho chuyên viên tiếp nhận yêu cầu bồi thường để giải thích quyết định bồi thường đến các bộ phận liên quan, v.v…) Co-operated with other team to handle complaint handling to the customer (Phối hợp với các nhóm khác để giải quyết các trường hợp khiếu nại từ khách hàng) Participate in projects related to claim transformation, claim automation, and enhancing the claim system to align with the claim strategy and improve customer experience (Tham gia vào các dự án để nâng cao trải nghiệm Khách hàng theo hướng tự động hóa, số hóa và cải tiến quy trình nhầm đáp ứng với chiến lược hoạt động của công ty và nâng cao trải nghiệm khách hàng) Join to build the new products with role SME and arrange the headcount to join, check and sign off requirement\u002FUAT of projects related process (Tham gia xây dựng sản phẩm mới với vai trò chuyên môn của bộ phận, sắp xếp nhân sự tham gia, kiểm tra và xác nhận các yêu cầu thay đổi trong sản phẩm mới) Join and support audit activities during internal and external audit periods, ensuring timely preparation and provision of claims-related documents, responses to audit inquiries, implementation of corrective actions, and compliance with regulatory requirements, company policies, and operational procedures. (Tham gia và hỗ trợ các hoạt động kiểm toán trong các đợt kiểm toán nội bộ và kiểm toán bên ngoài, đảm bảo việc chuẩn bị và cung cấp kịp thời các hồ sơ, tài liệu liên quan đến bồi thường; phản hồi các yêu cầu và thắc mắc của kiểm toán; triển khai các hành động khắc phục; đồng thời bảo đảm tuân thủ các quy định pháp luật, quy định nội bộ của công ty và các quy trình vận hành hiện hành.) Others: to be assigned by the line manager or Company’s management (if any) (Thực hiện các công việc khác khi có yêu cầu từ business của các cấp lãnh đạo) Job Requirement Qualifications \u002F Bằng cấp – Mandatory: University graduated of Medical, pharmaceutical or economic (Tốt nghiệp đại học y, dược hoặc kinh tế) – Advantage: Medical\u002F pharmaceutical (Tốt nghiệp y khoa\u002Fdược là lợi thế) Experiences\u002F Kinh nghiệm: – Mandatory: at least 3 years' experience in the insurance industry, the hospitals (Ít nhất 03 năm kinh nghiệm trong lĩnh vực bảo hiểm, hoặc bệnh viện) – Advantage: work at the insurance industry with management role (ưu tiên cho kinh nghiệm đã làm việc trong ngành bảo hiểm với vai trò quản lý) Knowledge and skill set\u002F Kiến thức và kỹ năng: – English skills: speak English fluently (Tiếng Anh: nói thành thạo) – Microsoft office: word, excel, powerpoint (Vi tính văn phòng) – Good communication skills, Problem solving skills, telephone skills and teamwork (Kỹ năng giao tiếp tốt, kỹ năng giải quyết vấn đề, kỹ năng điện thoại và làm việc nhóm) Competencies \u002F Năng lực lãnh đạo – Leadership Capability Model – basic (Năng lực lãnh đạo: cấp độ cơ bản theo khung năng lực hành vi lãnh đạo của PVA) Core Values\u002F Giá trị cốt lõi • Our Customer is our Compass\u002FKhách hàng là kim chỉ nam của chúng ta • We Pursue Our Entrepreneurial Spitit \u002FChúng ta theo đuổi tinh thần làm chủ • We Succeed Togheter \u002F Chúng ta thành công cùng nhau • We Respect and Care for One Another \u002F Chúng ta tôn trọng và quan tâm đến nhau • We Deliver on Our Commitments \u002F Chúng ta thực hiện đúng cam kết của mình Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":805,"slug":806,"title":807,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":808},63312,"enterprise-planning-amp-performance-management-senior-manager-quan-ly-cap-cao-hoach-inh-doanh-nghiep-amp-quan-ly-hieu-suat-pva-prudential-vietnam-assurance-private-ltd","Enterprise Planning & Performance Management Senior Manager (Quản lý cấp cao Hoạch định Doanh nghiệp & Quản lý Hiệu suất)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose The Senior Manager, Enterprise Planning & Performance Management is responsible for leading the design, implementation, and continuous enhancement of PVA's enterprise planning capability, with Anaplan as the core planning platform. The role will act as the business owner and transformation lead for planning modernization across Finance, Distribution, Actuarial, Customer, IT and Operations functions. The incumbent will drive the transition from spreadsheet-based planning to an integrated, driver-based planning ecosystem that enhances strategic decision-making, forecasting accuracy, performance transparency, and value creation. In addition to leading the Anaplan implementation programme, the role will establish enterprise planning standards, embed scenario-based decision-making into management processes, and build long-term organisational capability in performance management and financial planning. Job Responsibilities 1. Lead Enterprise Planning Transformation (30%) Accountabilities Serve as PVA business lead for Anaplan implementation and planning transformation programme. Define target operating model for planning, forecasting and performance management. Drive transition from fragmented Excel-based planning toward an integrated planning environment. Establish planning governance, planning policies and model ownership framework. Partner with Group Finance and Future Finance Programme stakeholders to ensure alignment with Group direction. Develop multi-year roadmap for enterprise planning capability. Success Measures Successful delivery of Anaplan implementation roadmap. Increased planning efficiency and forecast accuracy. Reduction in manual planning effort and spreadsheet dependency. 2. Product Owner for Anaplan Platform (20%) Accountabilities Act as Product Owner for the enterprise planning platform. Prioritize business requirements and transformation backlog. Lead solution design decisions across: Revenue Planning Distribution Planning Expense Planning Workforce Planning Capital & Profit Planning Scenario Management Ensure model architecture supports future scalability. Drive adoption and realization of business value post-deployment. Success Measures User adoption rates. Capability rollout milestones. Stakeholder satisfaction. 3. Strategic FP&A and Driver-Based Planning (15%) Accountabilities Design and institutionalize driver-based planning methodologies. Develop planning models linking operational drivers to financial outcomes. Examples include: Agent recruitment Agency productivity Banca branch productivity Customer growth Retention and persistency Cost efficiency Support annual planning, rolling forecast and strategic planning exercises. 4. Scenario Modelling & Decision Support (15%) Accountabilities Establish enterprise scenario modelling capability to support Executive Committee decision-making. Lead development of: Growth scenarios Productivity scenarios Cost optimization scenarios Compensation redesign scenarios Distribution expansion scenarios Provide decision analytics to: CEO CFO EXCO Distribution leadership teams Support strategic business cases and investment decisions. 5. Commercial Performance & Compensation Analytics (10%) Accountabilities Partner with Agency and Banca leadership teams to improve performance management capability. Lead analytical frameworks covering: Distribution productivity Branch effectiveness Agency expansion Compensation effectiveness Campaign ROI Sales force optimization Support compensation redesign initiatives through simulation and financial impact modelling. 6. Stakeholder Management & Change Leadership (10%) Accountabilities Lead cross-functional stakeholder engagement involving: Finance Distribution Customer Technology Data & Analytics Actuarial Group Finance Drive change management and user adoption activities. Develop planning capability across business functions through training and coaching. Act as a trusted advisor to senior leadership on planning, forecasting and business performance topics. 7. Lead & develop team Empower individuals and team. Provide coaching & develop team members to ensure the people development in the assigned team Drive the team morale and motivation, manage conflicts when needed. 8. Others To be assigned by the Line manager or Company’s management (if any) Job Accountability The incumbent is accountable for: Enterprise Planning Capability Establishing a sustainable enterprise planning capability that enhances business planning effectiveness and decision-making quality. Driving successful implementation and adoption of Anaplan as PVA's enterprise planning platform. Planning Effectiveness Improving planning cycle efficiency, governance, and transparency across the organization. Enhancing forecast accuracy and reducing dependence on manual planning processes. Ensuring planning outputs are aligned with strategic, operational, and financial objectives. Driver-Based Performance Management Developing and institutionalizing planning models that clearly connect business drivers to financial outcomes. Improving visibility of key value drivers, including: APE NBP Productivity Cost of Acquisition (CoA) Operating Expenses IFRS Profitability Embedded Value metrics Scenario & Strategic Decision Support Delivering timely and robust scenario analysis to support Executive Committee and Board discussions. Enabling management to assess strategic options and make evidence-based decisions through quantitative modelling. Business Value Realization Realizing measurable business benefits from Anaplan and enterprise planning investments. Driving adoption and utilization of planning capabilities across Finance and business functions. Ensuring transformation initiatives deliver tangible improvements in productivity, planning quality, and management insight. Stakeholder & Governance Management Maintaining effective governance, controls, and ownership across planning processes. Building strong partnerships with business leaders, Group stakeholders, and functional teams to deliver transformation outcomes. Acting as the primary business representative and subject matter expert for enterprise planning and performance management initiatives. Build up a strong and engaged team KEY DELIVERABLES (FIRST 12 MONTHS) Transformation: Deliver Anaplan Phase 1 and Phase 2 implementation (Revenue and Expense Planning) Establish enterprise planning governance framework Launch standardized planning process across Finance and Distribution Capability Implement driver-based planning methodology Deliver enterprise scenario modelling capability Establish management reporting and planning dashboards Business Impact Reduce planning cycle time Improve forecast quality Improve transparency of revenue, cost and profit drivers Job Requirements Qualifications Bachelor’s degree in business administration, Accounting, Finance, Data Science, or a related field. Minimum of 7 years of experience in strategic planning, data analysis, or other management information roles. Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Excellent communication and presentation skills, with the ability to convey information clearly and concisely to diverse audiences. Proficiency in data analytics tools and software. Strong organizational skills and attention to detail. Knowledge and skill Strong understanding of operation of a life insurance company as well as the competitive landscape in Vietnam Strategic Thinking: Ability to connect operational drivers with financial outcomes and long-term business strategy. Enterprise Planning: Strong understanding of: Planning Forecasting Scenario modelling KPI frameworks Value management Data-Driven Decision Making: Proficiency in leveraging data and analytics to inform and drive decision-making processes. At least 4 years of experience in distribution strategy function, with hands-on experience in planning, budgeting and campaign management Leadership: Demonstrated ability to lead, inspire, and motivate a team to achieve high performance. Communication: Excellent verbal and written communication skills, with the ability to present complex information effectively. Collaboration: Strong interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. Adaptability: Flexibility and resilience in a fast-paced, dynamic environment. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":810,"slug":811,"title":9,"location":10,"raw_job_location_address_addressLocality":812,"raw_hiringOrganization_logo_url":10,"raw_description":813},76774,"business-development-manager-prudential-vietnam-assurance-private-ltd","PVA | Hue","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. 1. Business Execution & Sales Performance Management Execute regional business strategies, business plans, and sales activation activities at assigned bank partners in alignment with BDD direction and company priorities Translate regional priorities into clear branch-level action plans, sales activities, and execution routines Organize and drive implementation of sales programs, including meetings, workshops, campaigns, customer events, training sessions, and other activation activities Closely monitor daily, weekly, and monthly performance, including APE, productivity, conversion, sales quality, and execution progress Identify performance gaps and take timely actions to improve business results Manage and improve sales discipline, compliance, and execution quality in all business activities Ensure effective tracking, reporting, and feedback on business performance and activation outcomes 2. Frontline Activation & Productivity Improvement Drive frontline activation and productivity uplift at branch\u002Fteam level Coach and support banca salesforce to improve sales skills, customer engagement, needs-based selling, and conversion effectiveness Activate agreed sales enablers, including sales routines, product focus, customer approach models, and branch-level campaigns Identify frontline capability gaps and implement targeted coaching\u002Factions to improve productivity Reinforce consistent execution of sales processes, customer engagement standards, and sales quality requirements Support frontline teams in overcoming execution barriers and converting business opportunities into sales outcomes 3. Bank Partner Coordination & Execution Support Work closely with bank branch managers, regional bank stakeholders, and frontline teams to ensure effective execution of agreed business activities Build strong working relationships with bank stakeholders at execution level to support day-to-day business activation Coach, influence, and mobilize bank stakeholders and frontline teams to improve business focus, sales discipline, and activation effectiveness Coordinate and support bank partners in implementing campaigns, sales initiatives, and capability interventions Ensure timely response and resolution of operational issues impacting business performance 1. Business Execution & Sales Performance Management Execute regional business strategies, business plans, and sales activation activities at assigned bank partners in alignment with BDD direction and company priorities Translate regional priorities into clear branch-level action plans, sales activities, and execution routines Organize and drive implementation of sales programs, including meetings, workshops, campaigns, customer events, training sessions, and other activation activities Closely monitor daily, weekly, and monthly performance, including APE, productivity, conversion, sales quality, and execution progress Identify performance gaps and take timely actions to improve business results Manage and improve sales discipline, compliance, and execution quality in all business activities Ensure effective tracking, reporting, and feedback on business performance and activation outcomes 2. Frontline Activation & Productivity Improvement Drive frontline activation and productivity uplift at branch\u002Fteam level Coach and support banca salesforce to improve sales skills, customer engagement, needs-based selling, and conversion effectiveness Activate agreed sales enablers, including sales routines, product focus, customer approach models, and branch-level campaigns Identify frontline capability gaps and implement targeted coaching\u002Factions to improve productivity Reinforce consistent execution of sales processes, customer engagement standards, and sales quality requirements Support frontline teams in overcoming execution barriers and converting business opportunities into sales outcomes 3. Bank Partner Coordination & Execution Support Work closely with bank branch managers, regional bank stakeholders, and frontline teams to ensure effective execution of agreed business activities Build strong working relationships with bank stakeholders at execution level to support day-to-day business activation Coach, influence, and mobilize bank stakeholders and frontline teams to improve business focus, sales discipline, and activation effectiveness Coordinate and support bank partners in implementing campaigns, sales initiatives, and capability interventions Ensure timely response and resolution of operational issues impacting business performance Provide regular feedback to BDD on stakeholder alignment, field execution challenges, and business opportunities 4. Training & Capability Development Delivery training, on-the-job coaching, and field coaching for banca salesforce in assigned bank partners Support rollout of training programs, capability frameworks, and sales enablement initiatives defined by BDD\u002Fcompany Reinforce product knowledge, sales standards, customer needs analysis, compliance requirements, and sales quality disciplines Provide practical feedback from the field to improve training effectiveness and sales capability models Support development of frontline capability to sustain productivity and business growth 5. Stakeholder Coordination & Operational Excellence Coordinate with internal functions, including Operations, Product, Compliance, Training, Marketing, and Risk, to ensure smooth execution of business activities Ensure all business activities are aligned with company policies, compliance standards, and risk management requirements Escalate and follow up on key issues to ensure timely resolution Maintain operational discipline, execution cadence, and quality reporting across assigned bank partners Support BDD in implementing governance routines and business review mechanisms at field level 6. Others: Perform other tasks assigned by Line Manager and Company Management Job Accountability \u002F Trách nhiệm chính Accountable for execution effectiveness and KPI achievement at assigned bank partners Responsible for delivering sales targets, frontline productivity, activation outcomes, and sales quality Accountable translating regional business strategies and enablement priorities into measurable field execution results Accountable for frontline performance improvement, coaching effectiveness, and execution discipline Responsible for maintaining effective working relationships with bank partners at branch\u002Ffrontline execution level Act as the key field driver connecting business plans, bank stakeholder activation, and sales outcomes on the ground Job Requirements \u002F Yêu cầu Qualifications Bachelor’s degree or above, preferably in Economics, Business Administration, Banking, Finance, Sales & Marketing, Insurance, or related disciplines Professional certificates or specialized training related to insurance\u002Ffinancial services, such as LOMA or equivalent, are an advantage Knowledge and skill Solid experience in banking and\u002For bancassurance environments Good understanding of insurance and investment-related products Strong knowledge of Insurance, Bancassurance, Banking, and Sales Operations Proven experience in sales execution, performance management, frontline activation, and field coaching Proven ability to coach, influence, and drive activation with bank stakeholders and frontline sales teams Strong execution mindset and ability to translate business plans into measurable sales outcomes Good stakeholder coordination, communication, and problem-solving skills Strong coaching, training, and field activation capability Good command of English and Vietnamese communication and presentation skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":815,"slug":816,"title":717,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":817},76790,"actuarial-senior-manager-quan-ly-cap-cao-inh-phi-bao-hiem-prudential-vietnam-assurance-private-ltd","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. The job holder is to support the Head of Corporate Actuarial in all aspects of corporate actuarial work, particularly those that pertain to EV reporting basis, methodology and reporting. Help ensure that actuarial activities are in line with sound actuarial principles and standards, statutory requirements, and the company’s goals, objectives, standards and requirements. Mục đích của Prudential là giúp mọi người tận hưởng tối đa cuộc sống của mình. Chúng tôi sẽ thực hiện mục đích của mình bằng cách tạo ra một nền văn hóa trong đó sự đa dạng được tôn vinh và đảm bảo sự hòa nhập, cho các đồng nghiệp, khách hàng và đối tác của chúng tôi. Chúng tôi cung cấp một nền tảng để mọi người có thể làm việc tốt nhất của họ và tạo ra tác động cho doanh nghiệp và đổi lại, chúng tôi ủng hộ tham vọng nghề nghiệp của mọi người. Chúng tôi cam kết đưa Prudential trở thành nơi bạn có thể Kết nối, Phát triển và Thành công. Vị trí này là để hỗ trợ “Giám đốc Bộ Phận Định Phí Doanh Nghiệp” trong tất cả các khía cạnh của công việc định phí, đặc biệt là những việc liên quan đến bộ phận định phí doanh nghiệp. Vị trí này giúp đảm bảo rằng các hoạt động định phí phù hợp với các nguyên tắc và tiêu chuẩn của ngành định phí, các yêu cầu theo luật định cũng như các mục tiêu, tiêu chuẩn và yêu cầu của công ty. Job Responsibilities \u002F Phạm vi công việc Govern the actuarial transformation delivery portfolio and provide direction to delivery leads, squads and supporting teams accountable for end-to-end implementation. Quản trị danh mục triển khai chuyển đổi Actuarial và định hướng cho các delivery lead, squad và nhóm hỗ trợ chịu trách nhiệm triển khai end-to-end. Own solution design coherence across data, automation and workflow solutions, ensuring scalable, controlled and practical design aligned with PVA, Group FFP and Local Technology. Sở hữu tính nhất quán trong thiết kế giải pháp cho dữ liệu, tự động hóa và workflow, đảm bảo thiết kế có khả năng mở rộng, được kiểm soát, thực tiễn và phù hợp với PVA, Group FFP và Local Technology. Work with Actuarial leads, initiative owners and users to define opportunities, problem statements, scope, business cases and prioritisation for Chief Actuary and CFO approval. Làm việc với các trưởng nhóm Actuarial, chủ sáng kiến và người dùng để xác định cơ hội, problem statement, phạm vi, business case và ưu tiên trình Chief Actuary\u002FCFO phê duyệt. Coordinate Group FFP Technology, Local Technology, vendors and shared-service teams on delivery dependencies, implementation approach, controls, environments and standards. Điều phối Group FFP Technology, Local Technology, nhà cung cấp và shared-service về phụ thuộc triển khai, phương án thực hiện, kiểm soát, môi trường và tiêu chuẩn. Maintain consolidated progress, milestones, risks, issues, dependencies, sequencing and resource trade-offs through appropriate delivery and steering forums. Duy trì bức tranh tổng hợp về tiến độ, milestone, rủi ro, vấn đề, phụ thuộc, thứ tự ưu tiên và trade-off nguồn lực thông qua các diễn đàn triển khai và steering phù hợp. Lead implementation governance, handover, user training and adoption so new solutions are validated, controlled, adopted before go-live and transitioned sustainably to BAU. Dẫn dắt quản trị triển khai, bàn giao, đào tạo và adoption để giải pháp mới được kiểm tra, kiểm soát, áp dụng trước go-live và chuyển giao bền vững sang BAU. Job Accountability \u002F Trách nhiệm chính Overall governance and successful delivery of the actuarial transformation portfolio within agreed scope, timeline, quality, control and benefit expectations. Chịu trách nhiệm tổng thể về quản trị và triển khai thành công danh mục chuyển đổi Actuarial theo phạm vi, thời hạn, chất lượng, kiểm soát và lợi ích đã thống nhất. Design integrity across data, automation and workflow initiatives, supporting one source of truth, controlled data use and scalable actuarial capability. Đảm bảo tính toàn vẹn thiết kế xuyên suốt các sáng kiến dữ liệu, tự động hóa và workflow, hỗ trợ một nguồn dữ liệu chuẩn, sử dụng dữ liệu có kiểm soát và năng lực Actuarial có khả năng mở rộng. Transparent stakeholder communication, including consolidated reporting of progress, risks, issues, dependencies and resource decisions to governance forums. Truyền thông minh bạch với stakeholder, bao gồm báo cáo tổng hợp tiến độ, rủi ro, vấn đề, phụ thuộc và quyết định nguồn lực cho các diễn đàn quản trị. Delivery capability, user adoption and post-implementation benefit tracking, ensuring solutions reduce manual effort and transition sustainably to BAU. Phát triển năng lực triển khai, thúc đẩy adoption và theo dõi lợi ích sau triển khai, đảm bảo giải pháp giảm công việc thủ công và chuyển giao bền vững sang BAU. Job Requirements \u002F Yêu cầu Bachelor’s degree in actuarial, finance, mathematics, data science, computer science or related discipline. Tốt nghiệp đại học chuyên ngành Actuarial, tài chính, toán học, khoa học dữ liệu, khoa học máy tính hoặc ngành liên quan. Good actuarial exam progress; at least Associate designation preferred. Có tiến độ tốt trong các kỳ thi Actuarial; ưu tiên tối thiểu cấp Associate. At least 8 years of life insurance actuarial experience across reporting, data management, valuation, business planning or finance transformation. Tối thiểu 8 năm kinh nghiệm Actuarial bảo hiểm nhân thọ trong báo cáo, quản lý dữ liệu, định giá dự phòng, kế hoạch kinh doanh hoặc chuyển đổi tài chính. Strong programme governance experience across transformation portfolios or multiple initiatives, including senior reporting, dependencies, risks\u002Fissues and benefits tracking. Có kinh nghiệm vững về quản trị chương trình hoặc danh mục chuyển đổi gồm nhiều sáng kiến, bao gồm báo cáo cấp cao, quản lý phụ thuộc, rủi ro\u002Fvấn đề và theo dõi lợi ích. Experience in actuarial data platforms, data marts, reporting automation, reconciliation or model output databases; cloud data platform knowledge is a plus. Có kinh nghiệm về nền tảng dữ liệu Actuarial, data mart, tự động hóa báo cáo, đối soát hoặc cơ sở dữ liệu kết quả mô hình; hiểu biết về cloud data platform là lợi thế. Experience with actuarial process automation, modelling platforms or workflow automation tools is advantageous. Có kinh nghiệm tự động hóa quy trình Actuarial, nền tảng mô hình hoặc công cụ workflow automation là lợi thế. Able to lead through influence across Actuarial, Technology, Group, vendors and shared-service teams, translating business needs into executable plans. Có khả năng lãnh đạo thông qua ảnh hưởng với Actuarial, Technology, Group, nhà cung cấp và shared-service, chuyển yêu cầu nghiệp vụ thành kế hoạch thực thi. Excellent communication, writing and presentation skills; fluent English. Kỹ năng giao tiếp, viết và trình bày tốt; tiếng Anh thành thạo. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":819,"slug":820,"title":821,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":822},76792,"head-of-policy-service-giam-oc-bo-phan-quan-ly-hop-ong-prudential-vietnam-assurance-private-ltd","Head of Policy Service (Giám đốc Bộ phận Quản Lý Hợp Đồng)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job purpose: The Head of Policy Services is responsible for leading the end-to-end Policy Services function, including policy management, payment management and premium collection, to deliver customer-centric, efficient and compliant servicing across the full policy lifecycle. The role sets the strategic direction, service standards and operating priorities for Policy Services; drives digital transformation, workflow automation and platform integration; strengthens governance, risk management and operational controls; and builds future-ready capabilities to improve customer experience, retention, paid rate, productivity and sustainable business growth. Job Responsibilities: Scope 1: Provide strategic leadership for the Policy Services function across the full policy lifecycle Lead Policy Management, Payment Management and Premium Collection as an integrated service function, ensuring customer-centric, efficient and compliant servicing throughout the policy lifecycle. Define and drive the Policy Services strategy, service standards and operating priorities to improve customer retention, paid rate, customer satisfaction, operational productivity and Prudential’s brand reputation. Own end-to-end service design across digital, counter and assisted channels, ensuring processes are simple, consistent, scalable and embedded with appropriate controls. Partner with Customer Service, Agency Distribution, Partnership Distribution, IT, Operations Transformation and other stakeholders to deliver seamless, fast and convenient policy servicing experiences across all channels. Scope 2: Drive digital transformation and integrated operating platform strategy Develop and own the Policy Services customer journey, including workflow automation, system integration, digital service enablement and straight-through processing opportunities. Work closely with IT, Ops Digital Transformation and business partners to evaluate technology solutions, prioritize investment needs and ensure timely delivery of platforms that improve service quality, scalability and business growth. Scope 3: Strengthen risk governance, compliance and operational control across Policy Services Establish end-to-end oversight of Policy Services processes, using data analytics and management information to monitor service performance, control effectiveness and emerging operational risks. Ensure robust governance over high-volume and high-risk activities, particularly premium collection, benefit payment, cash and cashless transactions, and third-party or collecting-agent processes. Define clear roles and responsibilities with Customer Service, Agency and Quality Assurance teams to ensure day-to-day execution, independent quality checks and escalation mechanisms are effective. Drive adherence to risk management, compliance and self-monitoring requirements, and proactively escalate material risks, incidents and remediation actions to senior management. Scope 4: Build future-ready capabilities and a high-performing Policy Services organization Lead the implementation of the “Fit for Growth” strategic workforce plan for Policy Services, building digital, agile, data analytics and continuous-improvement capabilities. Identify, coach and empower critical talent; strengthen succession planning and build resilient back-up coverage for key roles to support business continuity and sustainable growth. Job Requirements Qualifications Bachelor’s degree in Finance, Insurance, Banking, Business Administration, Economics or a related discipline. Experience Minimum 8 years of experience in life insurance, banking or financial services, including at least 5 years in a people management or functional leadership role. Functional knowledge: Strong understanding of life insurance operations, policy servicing, payment management, premium collection, customer service, risk management and local regulatory requirements. Technical and transformation skills: Proven ability to lead process improvement, project delivery, digital enablement, workflow automation, data-driven performance management and change implementation. Business and interpersonal skills: Strong problem solving, judgment, analytical thinking, decision making, communication, negotiation, presentation, stakeholder management, customer orientation, adaptability and crisis or conflict management skills. Leadership and Competencies Demonstrates advanced leadership capabilities, including strategic and commercial acumen, execution excellence, innovation and change leadership, integrity, customer centricity, collaboration and talent development. Role-models Prudential’s core values: Ambitious, Curious, Empathetic, Courageous and Nimble. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":824,"slug":825,"title":826,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":827},63301,"claim-assessment-specialist-chuyen-vien-tham-inh-boi-thuong-pva-prudential-vietnam-assurance-private-ltd","Claim Assessment Specialist (Chuyên viên Thẩm định Bồi thường)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description The incumbent need to follow the Operating Manual as guidance to standard operating process in administering all types of claims, including both reimbursement and direct billing cases. He\u002FShe is responsible for processing daily claims volume within the expected quality standards, standard processing time SLA, and overall turnaround time, including cases involving second-level review for adjudication and approval. The incumbent is required to assess claims accurately based on policy coverage, supporting documents, table of benefits, medical necessity and diagnosis with appropriate treatment and LOS in accordance with good standard of medical necessary practice with all FWA include unnecessary LOS, while ensuring proper calculation of payable benefits. He\u002FShe is required to identify and escalate suspicious, unclear, or exceptional cases, including potential fraud, waste and abuse concerns, to the supervisor or manager for further review and decision. The incumbent is required to update claims decisions, assessment comments, and case status accurately in the relevant systems, including RCS, TPA portal, or other systems in use. In situation the automation is not supporting, the incumbent will require to support the automation manager to rectify reason of the productivity not capture and continue to produce manual record. The incumbent is responsible for rectifying any incorrect processing or claim decision in a timely manner, with proper justification and escalation in accordance with internal procedures. All complex or investigation-related cases, including cases involving out-of-system communication, must be properly documented, with relevant information uploaded into the required systems and escalated for approval where applicable. For cases requiring additional clarification, especially those with potential complaint exposure, the incumbent may be required to communicate with customers, hospitals, or providers professionally and in accordance with company guidance. The incumbent is expected to maintain productivity and quality standards, provide explanation on performance gaps when required, and support continuous process compliance in line with internal risk and quality requirements. He\u002FShe is expected to participate in training, development activities, and any other duties or projects assigned by management from time to time. Claims adjudicator is required to perform audit on monthly claims cases. Interchangeable (Direct billing versus reimbursement cases in Quality Assurance) in response to the evaluation to ensure quality of assessment achieve. He\u002FShe will need to prepare case study on out of force policy coverage or exgratia exceptional handling proposal. Continuously attend \u002F involve with training for personal and career development. Undertake projects \u002F other work and duties allocated by management as and when required Job Accountability \u002F Trách nhiệm chính To perform daily adjudication of healthcare claims cases, including reimbursement and direct billing claims, in accordance with the Operating Manual; to ensure accurate assessment, proper system update, calculation of payable benefits, and review of Medical Service Provider charges to meet medical necessary and appropriate charges with proper procedures being executed. Job Requirements \u002F Yêu cầu a. Qualification Degree in Biomedical Science, Allied Health, Nursing or Biological Sciences and etc. b. Experience Preferably experience in healthcare and\u002For claims, i.e. customer Service, HealthCare claims department or Hospital environment for at least 1-3 years. c. Knowledge, Skills & Attributes Healthcare & Audit of Insurance\u002Fhospital related skills Good customer service background on claims or healthcare claims Good knowledge of life insurance claims processing Computer literate and familiar with MS Excel, MS Word & MS PowerPoint Innovative\u002FCreative Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":829,"slug":830,"title":831,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":832},63306,"data-science-manager-quan-ly-khoa-hoc-du-lieu-pva-prudential-vietnam-assurance-private-ltd","Data Science Manager (Quản Lý Khoa Học Dữ Liệu)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí The Data Science Manager is expected to deliver consistent, high-quality outcomes within a defined area of data science and analytics, working independently most of the time. This role translates business needs into practical analytics and machine learning solutions, promotes data-driven decision-making, provides technical guidance to less experienced colleagues, and collaborates with business, technology, and regional stakeholders to align solutions with strategic priorities and operational needs. Job Responsibilities \u002F Phạm vi công việc Design, build, and maintain a scalable Customer Insight Feature Store that consolidates customer data from multiple sources to create a unified customer view, enabling analysis of customer behavior, profile enrichment, and generation of actionable insights. Develop, enhance, and own the delivery of advanced analytics and machine learning models, including CLV, customer retention, segmentation, upsell\u002Fcross-sell recommendation, and fraud detection. Ensuring consistent, high-quality outputs within agreed timelines and standards. Support AI adoption and innovation initiatives by identifying practical AI use cases, advising on AI-enabled analytics solutions, and coordinating with business, technology, and governance stakeholders to ensure responsible experimentation and phased rollout. Apply and follow MLOps practices across the model lifecycle, ensuring model quality, deployment reliability, and ongoing monitoring of model performance, data drift, and model drift. Collaborate with local, regional, business, and technology stakeholders to align customer analytics initiatives with market needs, strategic priorities, and operational requirements. Stay up to date with industry trends, best practices, and emerging technologies in data science, AI, big data analytics, and customer insights; evaluate and recommend relevant tools and methodologies to enhance analytics capability. Job Accountability \u002F Trách nhiệm chính Own delivery of business value through data science and AI\u002FML solutions. Build and strengthen data science team capability. Drive data-driven decision-making across key stakeholders. Develop and enrich customer insight capabilities. Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp Bachelor’s degree in Computer Science, Information Technology Engineer, or equivalent fields. Master’s degree in Computer Science, Financial analysis business fields (e.g. MBA, Finance, Business Analytics, etc.) would be considered as a strong plus Experience\u002F Kinh nghiệm 5 years or experience working in Data Scientist, with a focus on customer behavior data and recommendation models. Knowledge and skill \u002F Kiến thức và kỹ năng Strong technical understanding of machine learning, statistic, and data mining. Familiarity with MLOps and DevOps practices for managing data pipelines and model deployment. Knowledge of Feature Stores and their implementation in data workflows. Strong programming skills (e.g., Python, SQL, ...) Strong understanding of data quality delivery(term, process, framework, tools, ...). Experience in big data frameworks such as Hadoop and Spark, and experience with data processing tools. Experience with Linux environments and command-line tools. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and regions. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":834,"slug":835,"title":836,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":837},63309,"financial-risks-manager-quan-ly-quan-tri-rui-ro-tai-chinh-pva-prudential-vietnam-assurance-private-ltd","Financial Risks Manager (Quản lý Quản trị rủi ro tài chính)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Responsibilities \u002F Phạm vi công việc Key responsibilities assigned to this position are: Financial Risk Management Assist in the second line oversight of the financial risks for PVA. Ensure compliance with the Group Financial Risk Framework & Policies. Collate and analyze the output of the financial risk appetite metrics and follow up. Collect information and prepare the financial assessment of potential\u002F existing partners through due diligence process. Produce financial risk reports and assessments. Strengthen organizational risk culture. Risk Governance Assist in the preparation of items to the Risk Committee for signing off\u002F noting as per PVA and\u002For Group Risk Framework. Assist in the preparation of items to other forums, such as ALCO, Persistency taskforce. Assist to coordinate in escalation of financial risk issue and breach to financial risk appetite\u002F limits where required, in line with the escalation procedures prescribed in Group Risk framework. Support to monitor and report alarming FRM situations, outsourcing issues and action plan for financial risk mitigation to PVA Risk Committee and Group Risk team, where required. Assist local compliance team to identify and escalate any local regulations which conflict with Group Risk Framework and financial risk policies to Group Risk\u002F HO risk. Risk Analytics & Insight Perform data analysis on the projects assigned. Develop and implement user developed applications to enhance the effectiveness of risk manager activities for PVA. Collect information and prepare the financial assessment of potential\u002F existing partners through due diligence process. Support FRM team in ad-hoc Product review. Perform model and application risk governance in PVA and response to Group requirements to internal risk policies. Support with ad-hoc requests from time to time by line manager Job Requirements \u002F Yêu cầu Bachelor’s degree in mathematics\u002FStatistics\u002FActuarial Science\u002FEconomics or other relevant field(s) of studies. Obtaining recognized certifications is a plus (FRM, CFA, Actuarial Certificate, etc.,). At least 5 years working in life insurance industry with exposure to EEV, IFRS, Local Reporting, Experience Study, Business Planning, capital management, model risk control, etc. Analytical\u002F Critical thinking & Data Analytic skills. Interpersonal skills; Orally & written communication skills in EN\u002FVN. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":839,"slug":840,"title":841,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":842},63316,"healthcare-network-operations-senior-specialist-chuyen-vien-cap-cao-nghiep-vu-he-thong-csyt-pva-prudential-vietnam-assurance-private-ltd","Healthcare Network Operations Senior Specialist (Chuyên viên Cấp cao Nghiệp vụ Hệ thống CSYT)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible for supporting the governance and quality management of empaneled medical providers, ensuring alignment with company policies and medical provider management standards. This includes contributing to the development and implementation of provider selection, evaluation, and onboarding processes, as well as conducting periodic reviews of providers engaged directly with Prudential Vietnam Assurance (PVA). The role involves monitoring provider performance through ongoing quality assessment activities, such as audits, data analysis, and training, to ensure services are delivered in accordance with regulatory requirements, medical necessity standards, and company expectations. The incumbent also collaborates closely with medical providers and internal stakeholders to address service gaps, support continuous improvement initiatives, and facilitate discussions with providers to enhance service quality and customer experience in healthcare claims. Job Description 1. Network Operations & Coordination Execute day-to-day operations of hospital and clinic network within the Direct Billing ecosystem, ensuring adherence to claims submission processes, workflows, and service standards. Act as the operational focal point for medical providers, supporting communication, issue resolution, and process alignment. Support provider onboarding activities, including validation of operational readiness and compliance with requirements. 2. Provider Performance & Claims Coordination Monitor provider performance indicators (e.g. TAT, accuracy, rejection\u002Fdispute cases) and escalate operational gaps or issues. Coordinate closely with Claims teams to ensure efficient end-to-end claims processing and resolve provider-related issues. Identify discrepancies, inefficiencies, or unusual patterns, including potential fraud or abuse, for further review. 3. Quality Assurance & Operational Improvement Support provider review, audit, or site visit activities, and follow up on corrective actions to improve service quality. Contribute to process standardization and workflow optimization initiatives. Support digital and automation initiatives related to Direct Billing operations and claims workflows. Job Accountability \u002F Trách nhiệm chính The incumbent is responsible for supporting the development and implementation of the medical provider empaneling process, including identifying potential providers and coordinating negotiations for service agreements. This role ensures effective governance and quality management of medical provider services by establishing relevant processes, evaluation criteria, monitoring performance, and recommending remediation actions where necessary. The incumbent also participates in collaborative initiatives with medical providers to enhance service quality and customer experience in healthcare claims. Job Requirements \u002F Yêu cầu a. Qualification Degree in Insurance, Medial or Business Management. b. Experience Experience working in medical providers or continuously with medical providers. Experience working in Network Management\u002FHospital Management positions at insurance companies. Experience working related to healthcare products at insurance companies. c. Knowledge, Skills & Attribute Insurance\u002Fhospital or medical\u002Fnursing background Possess knowledge on Life Insurance claims processing Computer literate and familiar with MS Excel, MS Word & MS PowerPoint Innovative\u002FCreative Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":844,"slug":845,"title":846,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":847},63319,"manager-partnership-distribution-digital-platform-and-integration-pva-prudential-vietnam-assurance-private-ltd","Manager – Partnership Distribution Digital Platform and Integration","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục đích công việc The Manager – Digital Platform & Integration is responsible for developing and governing digital platforms, system integration and data exchange capabilities that enable business growth, operational excellence and seamless customer experience. The role acts as the bridge between Business, Technology and external partners to ensure scalable digital capabilities are successfully implemented and adopted. Chịu trách nhiệm phát triển và quản trị các nền tảng số, năng lực tích hợp hệ thống và trao đổi dữ liệu nhằm hỗ trợ tăng trưởng kinh doanh, tối ưu vận hành và tạo ra trải nghiệm khách hàng liền mạch. Vai trò này là cầu nối giữa Business, Technology và các đối tác để đảm bảo các năng lực số được triển khai hiệu quả và có khả năng mở rộng. Job Responsibilities \u002F Trách nhiệm công việc 1. Digital Platform Roadmap EN Develop and maintain the digital platform roadmap aligned with business strategy. Identify opportunities to enhance digital capabilities. Recommend scalable platform solutions supporting long-term growth. Benchmark market best practices and emerging technologies. VI Xây dựng và duy trì lộ trình phát triển nền tảng số phù hợp với chiến lược kinh doanh. Xác định cơ hội nâng cao năng lực số. Đề xuất các giải pháp nền tảng có khả năng mở rộng. Tham chiếu các thông lệ và công nghệ tiên tiến trên thị trường. Expected deliverables: Approved digital platform roadmap with prioritized initiatives, milestones and business benefits. Market benchmark and recommendation paper for platform enhancement opportunities. Kết quả bàn giao kỳ vọng: Lộ trình nền tảng số được phê duyệt với các sáng kiến, mốc triển khai và lợi ích kinh doanh được ưu tiên rõ ràng. Báo cáo tham chiếu thị trường và đề xuất các cơ hội nâng cấp nền tảng. 2. Platform Lifecycle Management EN Manage the end-to-end lifecycle of business platforms. Prioritize enhancement backlog. Coordinate release planning and deployment. Monitor platform stability and performance. VI Quản lý toàn bộ vòng đời của các nền tảng nghiệp vụ. Ưu tiên danh mục yêu cầu phát triển. Điều phối kế hoạch release và triển khai. Theo dõi tính ổn định và hiệu quả vận hành của hệ thống. Expected deliverables: Updated enhancement backlog with clear priority, owner, timeline and status. Release plan and post-release summary covering deployment outcome, open issues and next actions. Kết quả bàn giao kỳ vọng: Danh mục yêu cầu nâng cấp được cập nhật với mức độ ưu tiên, người phụ trách, thời hạn và trạng thái rõ ràng. Kế hoạch phát hành và báo cáo sau triển khai, bao gồm kết quả triển khai, vấn đề còn tồn đọng và hành động tiếp theo. 3. Digital Enablement EN Drive adoption of digital solutions across business functions. Coordinate user onboarding and training. Promote digital ways of working. Measure utilization and business impact. VI Thúc đẩy việc ứng dụng các giải pháp số trong bộ phận Điều phối đào tạo và triển khai cho người dùng. Thúc đẩy phương thức làm việc số. Đo lường mức độ sử dụng và hiệu quả kinh doanh. Expected deliverables: Adoption plan, training materials and user communication package. Utilization and business impact dashboard with improvement actions. Kết quả bàn giao kỳ vọng: Kế hoạch áp dụng, tài liệu đào tạo và gói truyền thông cho người dùng. Bảng theo dõi mức độ sử dụng và tác động kinh doanh kèm các hành động cải thiện. 4. Data Integration & Exchange EN Lead data exchange initiatives with internal and external stakeholders. Coordinate Data integration and system connectivity. Improve straight-through processing capability. Ensure data quality, integrity and consistency. VI Dẫn dắt các chương trình trao đổi dữ liệu với các bên liên quan. Điều phối tích hợp dữ liệu và kết nối hệ thống. Nâng cao khả năng xử lý xuyên suốt. Đảm bảo chất lượng, tính toàn vẹn và nhất quán của dữ liệu. Expected deliverables: Data exchange framework and integration requirement document. Implementation tracker covering connectivity status, data issues and resolution actions. Kết quả bàn giao kỳ vọng: Khung trao đổi dữ liệu và tài liệu yêu cầu tích hợp. Bảng theo dõi triển khai bao gồm trạng thái kết nối, vấn đề dữ liệu và hành động xử lý. 5. Business Solution Enablement EN Translate business requirements into digital capabilities. Work with Technology teams to design appropriate solutions. Ensure customer-centric and scalable implementation. Support business transformation initiatives. VI Chuyển đổi yêu cầu nghiệp vụ thành các năng lực số. Phối hợp với Technology để thiết kế giải pháp phù hợp. Đảm bảo giải pháp lấy khách hàng làm trung tâm và có khả năng mở rộng. Hỗ trợ các chương trình chuyển đổi kinh doanh. Expected deliverables: Business requirement and solution alignment document. Validated solution design summary and implementation readiness checklist. Kết quả bàn giao kỳ vọng: Tài liệu yêu cầu nghiệp vụ và thống nhất giải pháp. Tóm tắt thiết kế giải pháp đã được xác nhận và danh mục kiểm tra mức độ sẵn sàng triển khai. 6. Vendor & Stakeholder Management EN Coordinate with internal Technology teams and external vendors. Manage enhancement requests and issue resolutions. Facilitate cross-functional collaboration. Ensure delivery quality and timelines. VI Phối hợp với Technology và các đối tác bên ngoài. Quản lý yêu cầu nâng cấp và xử lý sự cố. Điều phối hợp tác liên phòng ban. Đảm bảo chất lượng và tiến độ triển khai. Expected deliverables: Stakeholder engagement plan and meeting\u002Faction tracker. Vendor delivery tracker with timeline, quality status, risks and escalation actions. Kết quả bàn giao kỳ vọng: Kế hoạch tương tác với các bên liên quan và bảng theo dõi cuộc họp\u002Fhành động. Bảng theo dõi triển khai của nhà cung cấp, bao gồm tiến độ, chất lượng, rủi ro và hành động xử lý\u002Fescalation. 7. Governance & Risk Management EN Ensure platform governance and compliance standards are maintained. Monitor operational risks related to digital platforms. Recommend mitigation actions. Support audit and regulatory requirements. VI Đảm bảo các tiêu chuẩn quản trị và tuân thủ của nền tảng. Theo dõi các rủi ro vận hành liên quan đến hệ thống. Đề xuất biện pháp giảm thiểu rủi ro. Hỗ trợ kiểm toán và yêu cầu quản lý. Expected deliverables: Governance checklist and compliance monitoring report for digital platforms. Risk log with mitigation actions, owners and follow-up status. Kết quả bàn giao kỳ vọng: Danh mục kiểm tra quản trị và báo cáo theo dõi tuân thủ cho các nền tảng số. Danh sách rủi ro kèm hành động giảm thiểu, người phụ trách và trạng thái theo dõi. 8. Performance Monitoring EN Develop platform performance dashboards. Monitor adoption, availability and business value. Analyze issues and recommend improvements. Submit product performance to management. VI Xây dựng dashboard theo dõi hiệu quả nền tảng. Theo dõi mức độ sử dụng, tính sẵn sàng và giá trị kinh doanh. Phân tích vấn đề và đề xuất cải tiến. Báo cáo kết quả cho Ban Lãnh đạo. Expected deliverables: Platform performance dashboard covering adoption, availability and business value. Management report with key insights, issues and recommended improvements. Kết quả bàn giao kỳ vọng: Dashboard hiệu quả nền tảng bao gồm mức độ sử dụng, tính sẵn sàng và giá trị kinh doanh. Báo cáo cho Ban Lãnh đạo với các nhận định chính, vấn đề và đề xuất cải thiện. 9. Continuous Improvement EN Identify opportunities for automation and optimization. Promote innovation and digital best practices. Continuously improving platform capabilities. VI Xác định cơ hội tự động hóa và tối ưu. Thúc đẩy đổi mới và áp dụng thông lệ tốt. Liên tục nâng cao năng lực của nền tảng. Expected deliverables: Improvement pipeline with automation and optimization opportunities. Implemented improvement summary showing benefits, adoption and next opportunities. Kết quả bàn giao kỳ vọng: Danh mục cải tiến với các cơ hội tự động hóa và tối ưu hóa. Tóm tắt các cải tiến đã triển khai, thể hiện lợi ích, mức độ áp dụng và cơ hội tiếp theo. 10. Team Collaboration EN Support capability development across business users. Foster collaboration between Business and Technology. Promote knowledge sharing and continuous learning. VI Hỗ trợ phát triển năng lực cho người dùng nghiệp vụ. Thúc đẩy hợp tác giữa Business và Technology. Xây dựng văn hóa chia sẻ kiến thức và học hỏi liên tục. Expected deliverables: Capability-building plan and knowledge-sharing materials for business users. Cross-functional collaboration tracker covering key decisions, dependencies and follow-up actions. Kết quả bàn giao kỳ vọng: Kế hoạch phát triển năng lực và tài liệu chia sẻ kiến thức cho người dùng nghiệp vụ. Bảng theo dõi hợp tác liên phòng ban, bao gồm các quyết định chính, phụ thuộc và hành động tiếp theo. Key Deliverables \u002F Kết quả bàn giao chính EN Digital Platform Roadmap Platform Enhancement Portfolio API & Integration Roadmap Digital Adoption Dashboard Platform Performance Report Data Exchange Framework VI Lộ trình nền tảng số Danh mục nâng cấp nền tảng Lộ trình API và tích hợp hệ thống Dashboard theo dõi mức độ áp dụng số Báo cáo hiệu quả nền tảng Khung trao đổi dữ liệu Decision Making Authority \u002F Thẩm quyền ra quyết định EN Can Decide Platform enhancement prioritization Integration approach within approved architecture Digital adoption plan Product release planning Recommend for Approval Minor platform investment Enterprise-wide integration initiatives Strategic technology partnerships New digital capability roadmap VI Có quyền quyết định Ưu tiên các yêu cầu nâng cấp nền tảng Phương án tích hợp trong phạm vi kiến trúc đã được phê duyệt Kế hoạch áp dụng số Kế hoạch phát hành sản phẩm Đề xuất phê duyệt Đầu tư nền tảng quy mô nhỏ Các sáng kiến tích hợp trên phạm vi toàn doanh nghiệp Quan hệ đối tác công nghệ chiến lược Lộ trình năng lực số mới Job Requirements \u002F Yêu cầu công việc EN Education Bachelor’s degree in Technology, Engineering, Computer Science or Business Professional certification in Digital or Technology is preferred Experience 5+ years in Digital, Technology or Transformation Experience in Banking or Insurance is preferred Experience in system integration and platform management Strong stakeholder management capability Functional Competencies Digital Transformation Platform Management API & Integration Business Analysis Technology Governance Data Management Change Management Vendor Management Process Improvement Strategic Communication Leadership Competencies Customer Focus Strategic Thinking Innovation Collaboration Problem Solving Execution Excellence Learning Agility Accountability Influence Continuous Improvement VI Học vấn Tốt nghiệp đại học chuyên ngành Công nghệ, Kỹ thuật, Khoa học Máy tính hoặc Kinh doanh Ưu tiên có chứng chỉ chuyên môn về Digital hoặc Technology Kinh nghiệm Tối thiểu 5 năm kinh nghiệm trong lĩnh vực Digital, Technology hoặc Transformation Ưu tiên kinh nghiệm trong lĩnh vực Ngân hàng hoặc Bảo hiểm Có kinh nghiệm về tích hợp hệ thống và quản lý nền tảng Có năng lực quản lý các bên liên quan tốt Năng lực chuyên môn Chuyển đổi số Quản lý nền tảng API và tích hợp hệ thống Phân tích nghiệp vụ Quản trị công nghệ Quản lý dữ liệu Quản lý thay đổi Quản lý nhà cung cấp Cải tiến quy trình Giao tiếp chiến lược Năng lực lãnh đạo Lấy khách hàng làm trọng tâm Tư duy chiến lược Đổi mới sáng tạo Hợp tác Giải quyết vấn đề Triển khai xuất sắc Khả năng học hỏi nhanh Tinh thần trách nhiệm Khả năng tạo ảnh hưởng Cải tiến liên tục Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":849,"slug":850,"title":851,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":852},63321,"partnership-distribution-project-management-manager-pva-prudential-vietnam-assurance-private-ltd","Partnership Distribution Project Management Manager","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose Drive end-to-end solutioning and delivery for bancassurance initiatives by bridging Business and Technology. Dẫn dắt việc thiết kế giải pháp và triển khai end-to-end cho các sáng kiến bancassurance, đóng vai trò cầu nối giữa Khối Kinh doanh và Khối Công nghệ. Translate business needs into scalable, efficient technology solutions to improve customer experience and sales performance. Chuyển hóa nhu cầu kinh doanh thành các giải pháp công nghệ hiệu quả, có khả năng mở rộng nhằm nâng cao trải nghiệm khách hàng và hiệu quả bán hàng. Manage change activities after product launch, including communication, adoption support, and post-launch stabilization. Quản lý các hoạt động thay đổi sau khi ra mắt sản phẩm, bao gồm truyền thông, hỗ trợ áp dụng và ổn định sau triển khai. Job Responsibilities 1. Business Analysis & Problem Framing l Phân tích nghiệp vụ & xác định vấn đề - Work with Banca, Sales, Ops, Marketing to understand business objectives Làm việc với các bên Banca, Kinh doanh, Vận hành, Marketing để hiểu mục tiêu kinh doanh - Analyze customer journey and identify pain points Phân tích hành trình khách hàng và xác định các điểm nghẽn - Challenge and refine requirements to ensure feasibility and impact Chủ động phản biện và tinh chỉnh yêu cầu để đảm bảo tính khả thi và hiệu quả Expected deliverables: Clearly documented business objectives, customer journey pain points, prioritized problem statements, and refined requirements agreed with relevant stakeholders. Kết quả kỳ vọng: Mục tiêu kinh doanh được ghi nhận rõ ràng, các điểm nghẽn trong hành trình khách hàng được xác định, vấn đề cần giải quyết được ưu tiên và yêu cầu được tinh chỉnh với sự đồng thuận của các bên liên quan. 2. Requirement Documentation l Tài liệu yêu cầu - Prepare Business requirement Xây dựng tài liệu nhu cầu kinh doanh - Develop process flows Xây dựng sơ đồ quy trình - Ensure requirements are clear and implementable Đảm bảo yêu cầu rõ ràng và có thể triển khai Expected deliverables: Complete business requirement documents, process flows, and implementation-ready requirement packages with clear acceptance criteria and stakeholder sign-off. Kết quả kỳ vọng: Tài liệu yêu cầu kinh doanh hoàn chỉnh, sơ đồ quy trình và bộ yêu cầu sẵn sàng triển khai với tiêu chí nghiệm thu rõ ràng và xác nhận của các bên liên quan. 3. Stakeholder Bridging l Kết nối các bên liên quan - Translate business requirements into technical specifications Chuyển đổi yêu cầu kinh doanh thành đặc tả kỹ thuật - Communicate constraints, trade-offs, and timelines Truyền đạt các ràng buộc, đánh đổi và timeline - Align stakeholders across Business, IT, and Partners Đảm bảo sự đồng thuận giữa Business, IT và đối tác Expected deliverables: Technical specification inputs, agreed trade-off decisions, aligned timelines, and documented stakeholder agreements across Business, IT, and partners. Kết quả kỳ vọng: Đầu vào cho đặc tả kỹ thuật, các quyết định đánh đổi đã thống nhất, timeline đã được đồng thuận và biên bản thống nhất giữa Khối Kinh doanh, IT và đối tác. 4. Project Management & Delivery Ownership l Quản lý dự án & điều phối triển khai - Define project scope, timeline, and milestones Xác định phạm vi, timeline và các mốc chính của dự án - Track end-to-end delivery from requirement to go-live Theo dõi tiến độ end-to-end từ yêu cầu đến go-live - Identify and mitigate risks and dependencies Nhận diện và giảm thiểu rủi ro, phụ thuộc - Manage stakeholder communication and project updates Quản lý truyền thông và cập nhật tiến độ dự án - Control scope changes and assess impact Kiểm soát thay đổi phạm vi và đánh giá tác động - Coordinate UAT, go-live readiness, and issue resolution Điều phối UAT, chuẩn bị go-live và xử lý sự cố Expected deliverables: Approved project scope, integrated delivery plan, milestone tracker, risk and dependency log, change impact assessment, UAT readiness checklist, go-live plan, and regular project status updates. Kết quả kỳ vọng: Phạm vi dự án được phê duyệt, kế hoạch triển khai tổng thể, bảng theo dõi các mốc chính, danh sách rủi ro và phụ thuộc, đánh giá tác động thay đổi, checklist sẵn sàng UAT, kế hoạch go-live và các cập nhật tiến độ dự án định kỳ. 5. UAT & Implementation l Kiểm thử và triển khai - Define test scenarios and support UAT execution Xây dựng kịch bản kiểm thử và hỗ trợ UAT - Ensure defect resolution before go-live Đảm bảo xử lý lỗi trước khi triển khai - Support go-live and post-launch stabilization Hỗ trợ go-live và ổn định hệ thống sau triển khai Expected deliverables: UAT test scenarios, defect tracker, sign-off status, go-live readiness confirmation, post-launch issue log, and stabilization report. Kết quả kỳ vọng: Kịch bản UAT, danh sách lỗi cần theo dõi, trạng thái sign-off, xác nhận sẵn sàng go-live, danh sách vấn đề sau triển khai và báo cáo ổn định sau go-live. 6. Continuous Improvement l Cải tiến liên tục - Perform Change management plan Thực hiện kế hoạch Quản lý sự thay đổi - Monitor performance metrics Theo dõi các chỉ số hiệu quả - Propose enhancements to improve CX and efficiency Đề xuất cải tiến để nâng cao trải nghiệm khách hàng và hiệu quả vận hành Expected deliverables: Change management plan, performance dashboard or tracking report, post-launch improvement recommendations, and prioritized enhancement backlog to improve customer experience and operational efficiency. Kết quả kỳ vọng: Kế hoạch quản lý thay đổi, dashboard hoặc báo cáo theo dõi hiệu quả, đề xuất cải tiến sau triển khai và danh sách ưu tiên các cải tiến nhằm nâng cao trải nghiệm khách hàng và hiệu quả vận hành. Job Accountability This role is accountable for ensuring that assigned projects are delivered with consistent execution discipline, transparent progress tracking, efficient coordination, and clear KPI alignment from requirement definition through post-launch stabilization. Vai trò này chịu trách nhiệm đảm bảo các dự án được phân công được triển khai với tính kỷ luật nhất quán trong thực thi, theo dõi tiến độ minh bạch, phối hợp hiệu quả và sự liên kết KPI rõ ràng từ giai đoạn xác định yêu cầu đến ổn định sau triển khai. Key Stakeholders: Internal stakeholders: Partnership Distribution, Sales, Operations, Marketing, IT, Finance, Compliance, Risk, and senior leadership teams. Các bên liên quan nội bộ: Khối Partnership Distribution, Kinh doanh, Vận hành, Marketing, IT, Tài chính, Tuân thủ, Rủi ro và các nhóm lãnh đạo cấp cao. External stakeholders: bank partners, technology vendors, implementation partners, and other relevant third parties. Các bên liên quan bên ngoài: đối tác ngân hàng, nhà cung cấp công nghệ, đối tác triển khai và các bên thứ ba liên quan khác. Regional stakeholders: regional business, technology, and governance teams involved in project delivery or approval. Các bên liên quan cấp khu vực: các nhóm kinh doanh, công nghệ và quản trị cấp khu vực tham gia vào quá trình triển khai hoặc phê duyệt dự án. Job Requirements Qualifications A bachelor’s degree in Project Management, Finance, Banking, Insurance or related fields. Bằng cử nhân chuyên ngành Quản lý dự án, Tài chính, Ngân hàng, Bảo hiểm hoặc các lĩnh vực liên quan. Project Management Professional certification is an advantage. Chứng chỉ Project Management Professional là một lợi thế. Scrum or other Agile certifications are an advantage. Chứng chỉ Scrum hoặc các chứng chỉ Agile khác là một lợi thế. Knowledge and skill – Intermediate level 1. Business & Domain l Nghiệp vụ - Understand banca model and insurance products Hiểu mô hình banca và sản phẩm bảo hiểm - Understand sales funnel and customer journey Hiểu phễu bán hàng và hành trình khách hàng 2. Technical l Công nghệ - Basi understanding of API, integration, and data flow Hiểu cơ bản về API, tích hợp và luồng dữ liệu - Basic knowledge of database and system architecture Kiến thức cơ bản về database và kiến trúc hệ thống - Familiar with Agile\u002FScrum Quen thuộc với Agile\u002FScrum 3. Analytical Thinking l Tư duy phân tích - Strong problem-solving and structured thinking Tư duy logic và giải quyết vấn đề tốt - Translate business problems into solutions Chuyển hóa bài toán kinh doanh thành giải pháp 4. Stakeholder Management l Quản lý stakeholders - Strong communication across all levels Giao tiếp tốt với nhiều cấp độ - Ability to manage conflicts and drive alignment Khả năng xử lý xung đột và tạo sự đồng thuận 5. Change management l Quản lý thay đổi - Having strong knowledge of change management Có kiến thức vững chắc về quản lý thay đổi Competency Leadership Capability Model – Advanced level. English – speaking and writing – Advanced level. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":854,"slug":855,"title":856,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":857},63324,"partnership-distribution-risk-amp-compliance-senior-executive-chuyen-vien-cap-cao-quan-ly-rui-ro-va-tuan-thu-kenh-phan-phoi-oi-tac-pva-prudential-vietnam-assurance-private-ltd","Partnership Distribution Risk & Compliance Senior Executive - Chuyên viên Cấp cao Quản lý Rủi ro và Tuân thủ Kênh Phân phối Đối tác","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The responsibilities of the Partnership Distribution Risk & Compliance Senior Executive consist of but not limited to the followings: Risk Monitoring & Governance Support Support the implementation and ongoing maintenance of the Partnership Distribution Risk & Control Framework. Perform regular monitoring of risk indicators, control effectiveness and emerging risk trends across Partnership Distribution. Maintain Risk Registers, issue logs and remediation tracking records. Identify sales area with heightened sales quality risk exposure via data analysis of persistency, CFI, lapse, surrender MI reports across PD sales regions on monthly basis. Escalate identified risks and control weaknesses to management in a timely manner. 2. Sales Conduct & Customer Outcome Monitoring Monitor sales conduct indicators, policy replacements, persistency trends, suitability assessments and other conduct-related risks. Perform root cause analysis and recommend corrective actions to relevant stakeholders. Conduct review activities on monthly basis including insurance document retrieval, perform detailed review of insurance policies, customer profile and customer information change request, customer payment request; detailed review of agent profile with sales and service record such as insurance premium collection record, complaint record, result of independent controls performed by relevant stakeholders such as Mystery Shopping (MS), Welcome Call\u002FSales Quality Call Back (WCC\u002FSQCB), underwriting result, claim result to identify suspicious indicators, sales malpractices and potential fraud activities 3. Stakeholder Coordination & Governance Engagement Collaborate with relevant departments including but not limited to Policy Services, NBUW, DA, Claim, Market Conduct, Contact Center, DA&I during the review\u002Fanalysis activities to connect all dots for identification of sales malpractice trend, abnormal sales behavior trend Support preparation of governance materials, risk reports and management presentations. Follow up on agreed action plans to ensure timely closure of identified issues. Build effective working relationships with business and support functions to facilitate risk management activities. 4. Regulatory & Audit Support Support the implementation of regulatory changes impacting Partnership Distribution. Assist in gathering information and evidence required for audits, regulatory reviews and internal assessments. Track remediation actions arising from audits, investigations and regulatory findings. Provide status updates and management information relating to remediation progress. 5. Risk Analytics & Early Warning Monitoring Develop and maintain risk dashboards, management information and early warning monitoring reports. Analyze sales, operational and customer data to identify emerging risks and adverse trends. Prepare reports to PD Management on monthly basis with suspicious indicators, fact findings, detailed case study, process control gaps, common pitfalls on periodic basis for remediation actions with relevant stakeholders Support the enhancement of data-driven risk monitoring capabilities. 6. Risk Awareness & Capability Building Support risk awareness initiatives, communication activities and governance training programs. Contribute to the sharing of lessons learned, emerging risks and best practices. Promote adherence to governance standards and risk management requirements across Partnership Distribution. Job Accountability \u002F Trách nhiệm chính Ensure sales quality management activities are effectively conducted Ensure timely escalation and reporting of sales quality issues Ensure effective collaboration with all relevant stakeholders to achieve the expected outcome Qualifications \u002F Bằng cấp BS degree in Finance and Banking, Economics, Statistic or related fields Experiences in related industries such as banking, auditing or consulting is considered a plus Experience \u002F Kinh nghiệm At least 3 years of experiences in risk and control, analysis, investigation, market conduct, compliance, audit or relevant field Candidate with working experience in finance or insurance industry is an advantage Knowledge and skill \u002F Kiến thức và kỹ năng Proven knowledge of sale performance, sale best practices\u002Fmalpractices, operational controls, information security Proven working experience related to Analysis, Internal Control and\u002For Auditing, Risk Proficient in spreadsheets, databases, MS Office Sound and practical business acumen and business judgment Good analytical skill, negotiation skill, problem solving skill Professional communication skills, presentation, reporting in English and Vietnamese Hands on experience with reporting and analysis for the assigned indicators Has abilities to work independently with high quality of deliverables, to transfer knowledge and to deliver training Proactive, detail oriented and can think out-of-the-box Competencies \u002F Năng lực lãnh đạo Leadership Capability Model – Intermediate Level Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":859,"slug":860,"title":861,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":862},63204,"data-platform-solution-manager-quan-ly-giai-phap-nen-tang-du-lieu-pva-prudential-vietnam-assurance-private-ltd","Data Platform Solution Manager (Quản lý Giải pháp nền tảng Dữ liệu)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. - This role will lead a team of data warehouse engineers in designing, building and maintaining our data warehouse. You will also be responsible for working with stakeholders to identify and prioritize data warehousing needs. Job Purpose \u002F Mục tiêu vị trí This role is accountable for the end‑to‑end design and implementation of scalable data ingestion, integration, and processing systems, consolidating structured and unstructured data from multiple sources into a unified data platform and delivering high‑quality datasets to support data science and advanced analytics Scope 1: Ingests, transforms and blends\u002Fintegrates structured and unstructured data and delivers the data to an MDM, data warehouse and\u002For data lake Scope 2: Includes both technical processes and business logic to transform data from disparate sources into cohesive meaningful data with quality, governance and compliance considerations Scope 3: Combination of technical and business processes used to combine data from disparate sources into meaningful and valuable information. A complete data integration solution delivers trusted data from a variety of sources Scope 4: Designers, builders and managers of the information and big data infrastructure. They co-develop the architecture that helps analyze and process data that the organization required and further optimize those systems to perform smoothly Scope 5: Prepares the data for the data scientist exploration and discovery process. For example, we have data containing 30 attributes where two attributes are used to compute another attribute (for example, an index), and that computed feature is used for further analysis. In this way, the data could be changed according to the requirement of the applied model Scope 6: Evaluates, compares and improves the different approaches including design patterns innovation, data lifecycle design, data ontology alignment, annotated datasets, and elastic search approaches Other tasks may be assigned by the line manager. Job Requirements \u002F Yêu cầu Qualifications \u002F Bằng cấp · University degree in Information Technology Tốt nghiệp đại học chuyên ngành công nghệ thông tin chuyên sâu về phần mềm, giải pháp CNTT Knowledge and skill \u002F Kiến thức và kỹ năng · At least 5 years in software field and experience in designing, developing and\u002For supporting in foreign companies\u002F software company Có it nhất 5 năm kinh nghiệm trong lĩnh vực phát triển phần mềm cho các công ty · Experience 5 year in using following database: SQL Server, Oracle, MySQL, NoSQL (Couchbase, MongoDB, Oracle NoSQL).. Có kinh nghiêm trên 5 năm với các cở sở dữ liệu cấu trúc và không cấu trúc: SQL Server, Oracle, MySQL, Couchbase.. · Experience using following programming language \u002F platform \u002F technology \u002F application services, Web application: ASP.NET, IIS, Java, JBoss, C#, VB.Net, SQL\u002FT-SQL, JavaScript\u002FDHTML, VBScript, HTML, XML, ETL, CDC… Có kinh nghiệm vơi công nghệ và nên tảng ASP.NET, IIS, Java, JBoss, C#, VB.Net, SQL\u002FT-SQL, JavaScript\u002FDHTML, VBScript, HTML, XML, ETL, CDC Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":864,"slug":865,"title":866,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":867},63296,"actuarial-associate-manager-truong-nhom-inh-phi-bao-hiem-pva-prudential-vietnam-assurance-private-ltd","Actuarial Associate Manager (Trưởng nhóm Định phí Bảo hiểm)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose The Actuarial Associate Manager (In-force Business) is responsible for providing actuarial insights through claims management analysis, supporting business decision-making, risk monitoring, and portfolio management. The role applies professional judgement to investigate claims experience, collaborate with stakeholders, and drive continuous improvements in reporting, analytics, and operational processes. Accountability 1. Deliver accurate, timely, and high-quality claims analyses and insights. 2. Apply sound professional judgement to identify risks, opportunities, and appropriate actions. 3. Maintain compliance with governance, control, and reporting requirements. 4. Build credibility and effective partnerships across stakeholders. Contribute to team objectives and continuous improvement initiatives. Key responsibilities Scope 1: Claims management Lead the monitoring and analysis of claims experience, identifying emerging trends, key drivers, and material variances to support actuarial reporting, business planning, and management decision-making. Manage claims-related investigations and deep-dive analyses, collaborating with Claims, Underwriting, Finance, and other stakeholders to understand experience movements and recommend appropriate actions. Act as a key point of contact for actuarial and claims-related data requests, providing accurate, timely, and decision-ready analysis to support business needs and stakeholder discussions. Build and maintain effective working relationships with internal stakeholders and contribute to cross-functional initiatives involving claims management, in-force management, risk monitoring, and actuarial reporting. Scope 2: Process enhancement Maintain robust documentation, controls, and governance standards across assigned processes to ensure auditability, consistency, and operational resilience. Identify opportunities to improve analytical methodologies, reporting capabilities, and operational processes, and drive initiatives that enhance efficiency, controls, and business insight. Scope 3: Reinsurance Support the implementation of the new reinsurance model. Prepare and maintain documentation for the new process Support reinsurance reporting and operational activities as required. Scope 4: Ad-hoc Support the team Senior Manager\u002F Head of IFC with other ad-hoc related requests. Requirements Qualification: Mandatory: Bachelor’s degree in actuarial science, Mathematics, Statistics, Finance, or a related quantitative discipline. Advantage: Progress towards a recognized actuarial qualification (SOA, IFoA, or equivalent) preferred. Experiences: Mandatory: 3–5 years of actuarial, insurance, claims analytics, or related experience. Knowledge and skill set: Mandatory: Good command of written and spoken English Strong analytical, problem-solving, and communication skills. Ability to work independently, manage multiple priorities, and collaborate effectively with stakeholders. Advantage: Advanced proficiency in Excel; experience with Python, R, SQL, or similar analytical tools is an advantage. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":869,"slug":870,"title":871,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":872},63307,"data-governance-advisor-co-van-quan-tri-du-lieu-pva-prudential-vietnam-assurance-private-ltd","Data Governance Advisor (Cố vấn Quản trị Dữ liệu)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Play as the role of advising for Data governance controls and Data strategy implementation roadmap to ensure the business insight\u002Foperation from high quality data with well protected controls Accountability: The Data Governance Advisor plays a critical role in operationalising and continuously improving Prudential Vietnam's Data Governance Framework. This position is responsible for driving enterprise Data Quality Management, Metadata Management, Data Stewardship, and Critical Data Element (CDE) governance to ensure that data is trusted, protected, compliant, and effectively utilized for business and regulatory purposes. The role collaborates closely with Business Data Owners, Data Stewards, Technology teams, Risk, Compliance, Security, Data Privacy, and Group stakeholders to strengthen data governance practices, improve data management maturity, and support data-driven decision making. Responsibility: • Governance Framework Implementation: Support the implementation, adoption, and continuous enhancement of Data Governance frameworks, policies, standards, and procedures in alignment with Group requirements and local regulations. Monitor governance effectiveness and identify opportunities for continuous improvement • Data Ownership & Stewardship: Coordinate and support the network of Data Owners and Data Stewards across the organization. Facilitate governance activities, ownership alignment, and stewardship practices to ensure clear accountability for enterprise data assets. Support business domains in defining and maintaining Critical Data Elements (CDEs), business definitions, and ownership structures • Regulatory Compliance: Monitor and ensure compliance with data governance policies and procedures throughout the organization. • Regulatory Compliance: Support monitoring and reporting of compliance with Data Governance policies, standards, and regulatory requirements. Assist in addressing audit findings, risk assessments, and remediation activities related to data governance and management. • Metadata Management: Lead enterprise Metadata Management activities including Business Glossary, Data Catalogue, Metadata maintenance, and Data Lineage documentation. Promote metadata standards and improve data discoverability, transparency, and understanding across the organization • Data Quality Management: Lead Data Quality Management activities including Critical Data Element (CDE) identification, Data Quality rule definition, threshold management, monitoring, and reporting. Coordinate Data Quality issue identification, root cause analysis, remediation planning, and progress tracking. Develop and maintain Data Quality metrics, KPIs, and reporting dashboards for management and governance forums • Stakeholder Collaboration: Collaborate with Business Data Owners, Data Stewards, Data Engineering, Data Privacy, Security, Risk, Compliance, and Group stakeholders to align governance standards, requirements, and priorities. Act as a trusted governance advisor for business and technology teams regarding data management practices and governance requirements • Training and Advocacy: Provide training, awareness sessions, and guidance to stakeholders on Data Governance policies, standards, procedures, and tools. Promote a culture of data ownership, stewardship, and accountability across the organization. • Issue Management & Governance Reporting Coordinate the identification, escalation, root cause analysis, and remediation tracking of data governance and Data Quality issues. Prepare governance reports, KPIs, and updates for Data Governance Council and relevant management forums. Track governance actions and ensure timely closure of agreed remediation activities. Job requirements: 1. Technical Skills Preferred certifications: DAMA Certified Data Management Professional (CDMP) or equivalent Data Management certification. Knowledge of Data Governance, Metadata Management, Data Quality Management, Master Data Management, and Enterprise Data Management practices. Project Management skill is advantageous. 2. General Skills Strong stakeholder management and influencing skills. Strong communication, presentation, and storytelling skills. Process design, documentation, and governance framework implementation experience. Analytical thinking and problem-solving capability. Ability to work effectively with both business and technical stakeholders. Fluent business English. 3. Experience & Qualification Bachelor's degree in Information Technology, Information Systems, Data Management, Engineering, or related disciplines. Minimum 5–7 years of experience in Data Governance, Data Quality, Metadata Management, Enterprise Data Management, or related data disciplines. Experience working with Data Governance platforms such as Informatica, Collibra, Microsoft Purview, or equivalent solutions. Experience in financial services, insurance, or highly regulated industries is preferred. Experience working with regional or global governance frameworks is an advantage. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":874,"slug":875,"title":876,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":877},63315,"healthcare-services-senior-manager-quan-ly-cap-cao-dich-vu-cham-soc-suc-khoe-pva-prudential-vietnam-assurance-private-ltd","Healthcare Services Senior Manager (Quản lý Cấp cao Dịch vụ Chăm sóc sức khỏe)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible for leading the overall Healthcare function, encompassing claims assessment and medical provider management, ensuring alignment with company strategy, operational standards, and regulatory requirements. This includes overseeing service delivery, quality assurance, risk management, and vendor governance to support sustainable healthcare business growth. The role drives strategic collaboration with internal stakeholders, as well as external partners, to optimize cost management, mitigate risks, identify emerging fraud and abuse trends, and enhance customer experience. The incumbent is also accountable for driving continuous improvement initiatives, strengthening operational efficiency, and ensuring consistent service excellence across the Healthcare ecosystem. Job Description Lead and oversee end-to-end Healthcare operations, including claims assessment and medical provider network management, ensuring alignment with business objectives, policies, and regulatory requirements. Define and drive healthcare strategies covering service delivery, cost containment, risk management, and customer experience improvement. Provide governance and oversight for claims adjudication and provider management processes, ensuring quality, SLA adherence, and compliance with audit and risk frameworks. Drive cross-functional collaboration with NBUW, PD, Marketing, Agency, and other stakeholders to manage risk exposures, improve product design, and enhance customer value proposition. Lead engagement with external stakeholders, including medical providers and TPA, to ensure service quality, effective partnership, and alignment with company standards. Oversee identification and management of fraud, waste, and abuse (FWA) trends, leveraging data insights to recommend strategic actions and preventive measures. Drive healthcare-related projects and initiatives, including process transformation, system enhancement, and service innovation, ensuring effective implementation and measurable outcomes. Oversee provider network strategy, including empaneling, contract management, performance monitoring, and service quality governance. Lead organization-wide initiatives to enhance customer experience across the healthcare journey, including claims servicing and provider interactions. Manage and develop leadership capabilities within the team, ensuring effective performance management, succession planning, and capability building. Other assignment by the leadership team Job Accountability The incumbent leads the overall Healthcare function, ensuring integrated claims assessment and provider management to deliver high-quality, compliant, and efficient services. The role drives cross-functional collaboration and stakeholder engagement to manage risks, monitor abuse trends, optimize costs, and enhance customer experience, while ensuring effective governance, performance, and continuous improvement across Healthcare operations. Job Requirements \u002F Yêu cầu Qualification: Degree in Biomedical Science, Allied Health, Economics, Business Administrative, Business Management, and etc. Experience Preferably experience in healthcare and\u002For claims, i.e. customer Service, HealthCare claims department or Hospital environment will be required. Working at an insurance company or banking at managerial level for at least 5 years. Knowledge, Skills & Attributes Insurance\u002FLegal\u002FHealth management and project management, Possess knowledge on Life Insurance claims processing. Computer literate and familiar with MS Excel, MS Word & MS PowerPoint.. Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":879,"slug":880,"title":881,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":882},63303,"claim-assessment-manager-quan-ly-tham-inh-boi-thuong-pva-prudential-vietnam-assurance-private-ltd","Claim Assessment Manager (Quản lý Thẩm định Bồi thường)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible for leading and governing the end-to-end healthcare claims assessment function, ensuring alignment with company policies, operational standards, and regulatory requirements. This includes overseeing claims adjudication processes, quality assurance, risk management, and service delivery performance across both reimbursement and direct billing claims. The role drives collaboration with internal and external stakeholders, to enhance claims quality, control costs, and improve customer experience. The incumbent is also accountable for managing team performance, driving continuous improvement initiatives, and ensuring compliance with audit and risk frameworks to support the company’s healthcare business growth. Job Description Lead and oversee daily healthcare claims operations, ensuring timely adjudication in compliance with Operating Manual, SLA, and quality standards. Govern claims assessment processes across reimbursement and direct billing, including complex case review, escalation handling, and decision oversight. Ensure effective implementation of quality assurance and audit frameworks (internal audit, QA, SOX\u002FGwIA), maintaining high standards of claims accuracy and compliance. Act as the key liaison between Claims and cross-functional stakeholders (TPA, medical providers, Product, System, Risk, Finance) to resolve operational issues and improve claims processes. Drive cost control and risk management initiatives, including monitoring fraud, waste, and abuse (FWA), ensuring medical necessity and appropriate treatment evaluation. Oversee claims system utilization and improvement, ensuring accurate data capture, system updates, and alignment with automation initiatives. Lead communication and engagement with external stakeholders, including hospitals and TPA, to manage claims-related matters, disputes, and service quality issues. Drive continuous improvement projects to enhance productivity, turnaround time, and customer experience in claims servicing. Manage team performance, including resource planning, training, coaching, and performance monitoring to ensure consistent delivery of service excellence. Prepare and review reports on claims performance, quality metrics, and risk indicators for management decision-making. Job Accountability The incumbent leads and governs the healthcare claims assessment function, ensuring quality, SLA adherence, and compliance with company and regulatory standards. The role drives collaboration with internal stakeholders and external partners to identify risks, monitor fraud and abuse trends, and enhance claims effectiveness. The incumbent oversees complex adjudication, quality assurance, and cost control, while driving continuous improvement to strengthen operational efficiency and customer experience. Job Requirements a. Qualification Degree in Biomedical Science, Allied Health, Economics, Business Administrative, Business Management, and etc. b. Experience Preferably experience in healthcare and\u002For claims, i.e. customer Service, HealthCare claims department or Hospital environment will be required. Working at an insurance company or banking at managerial level for at least 5 years. c. Knowledge, Skills & Attributes Insurance\u002FLegal\u002FHealth management and project management, Possess knowledge on Life Insurance claims processing. Computer literate and familiar with MS Excel, MS Word & MS PowerPoint... Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":884,"slug":885,"title":886,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":887},63311,"healthcare-network-operations-manager-quan-ly-van-hanh-he-thong-csyt-pva-prudential-vietnam-assurance-private-ltd","Healthcare Network Operations Manager (Quản lý Vận hành Hệ thống CSYT)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The role requires to strategist across various area of Health area from providers, payers, and hospitals network with strong understanding of the trends, opportunities, and challenges. To lead and manage the end-to-end operations of the healthcare provider network post-onboarding, ensuring seamless service delivery, robust Direct Billing operations, and strong alignment with claims processes and organizational standards. Job Description 1. Network Operations Management Manage day-to-day operations of hospital and clinic network within the Direct Billing ecosystem Ensure providers adhere to claims submission processes, Direct Billing workflows, and service standards Act as primary operational focal point for healthcare providers Support provider onboarding validation to ensure operational readiness 2. Provider Performance Management Coordinate with Claims teams to ensure efficient end-to-end claims processing Monitor key metrics: TAT, accuracy, rejection\u002Fdispute rates Conduct performance reviews and corrective action plans Identify root causes of claims discrepancies and inefficiencies 3. Operational Excellence Drive process standardization and workflow optimization Support digital claims and automation initiatives Deliver training and ensure provider alignment with process updates Undertake projects \u002F other work and duties allocated by management as and when required. Job Accountability Driving operational excellence across healthcare provider network Ensuring efficient Direct Billing and claims execution at provider level Strengthening provider performance and governance Delivering continuous improvement in service quality, cost, and operational efficiency Job Requirements a. Qualification: Degree in Economics, Business Administrative, Business Management, and etc. b. Experience Preferably experience in Operations management, Insurance business and Business Strategic Planning and Health Management will be an advantage. Working insurance company or banking at managerial level for at least 5 years. c. Knowledge, Skills & Attributes Insurance\u002FLegal\u002FHealth management and project management, Operational management, stakeholder coordination, problem-solving, analytical thinking Possess knowledge on Life Insurance claims processing. Computer literate and familiar with MS Excel, MS Word & MS PowerPoint.. Self-assured and results oriented Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":889,"slug":890,"title":891,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":892},63313,"financial-reporting-senior-actuarial-manager-quan-ly-cap-cao-bao-cao-tai-chinh-pva-prudential-vietnam-assurance-private-ltd","Financial Reporting Senior Actuarial Manager (Quản Lý Cấp Cao Báo Cáo Tài Chính)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose \u002F Mục tiêu vị trí This role is in the Financial Reporting team, an integrated team with actuarial and accounting skillset. The Financial Reporting team delivers trusted reporting and insightful analysis to local PVA, Prudential Group and other relevant external stakeholders; embeds pragmatic governance and control frameworks; and drives internal performances and supports business decisions. The Financial Reporting team is not directly involved in the finance\u002Factuarial operations or the production of the results; and coordinates and collaborates with other financial and actuarial teams to achieve delivery and oversight of financial reporting. This role is crucial in providing actuarial competencies and leadership for the success of the Financial Reporting team. This role manages a small team of actuarial analysts. This role provides the incumbent ample opportunities and visibility to work, collaborate and interact with a variety of finance and actuarial functions, both at local PVA and Group; and also holistic experience in financial reporting for further career development. Job Responsibilities \u002F Phạm vi công việc Oversee and manage deliverables of actuarial and financial reports required by local regulators, Prudential Group, audit and internal management. In particular, provide actuarial reviews and challenges on the deliverables to uphold quality, completeness, fit-for-purpose, business insights, and timeliness. Propose and lead implementation of enhancement in or creation of new deliverables \u002F underlying processes as appropriate. Liaise with Group stakeholders and other relevant PVA stakeholders, and act as the point of contact between Group and local teams on all matters related to financial reporting. Resolve or coordinate to resolve matters and issues in relation to financial reporting across teams within PVA and beyond PVA as warranted; and contribute to driving improvements in financial reporting efficiency and effectiveness. Recommend, design and perform\u002Fmanage analyses and investigations as required, and across teams as needed, with the aim of articulating driver of results, gleaning insights and supporting business decisions. Create\u002Fdesign and perform\u002Fmanage cross-basis analysis and reconciliation. Analyse impact of changes in reporting requirements, standards, or bases, and lead initiatives to adopt and implement new reporting bases or requirements. Lead projects or initiatives as required. Lead the review of and drive the enhancement of processes, controls, policies, and governance frameworks relating to financial reporting. Drive the collaboration and engagement across wider teams involved in financial reporting. Manage the day-to-day activities of direct reports and\u002For other analysts in the team; provide instructions and guidance on work related matters, and manage performance to agreed standards. Provide coaching, training and career development advice to direct reports and\u002For other analysts in the team. Job Accountability \u002F Trách nhiệm chính This role is accountable for the following, with more emphasis on the actuarial side, and with the support and guidance of the Head of Financial Reporting: Quality, insights, timeliness and fit-for-purpose of actuarial and financial reports, that result in enhancement and improvement of financial metrics. Successful and timely resolution of questions and issues raised by Prudential Group relating to financial reporting. Efficient, effective and collaborative financial reporting processes allowing for adequate internal reviews and signoffs. Insights and analyses that support business actions and address management questions, that have direct impact on business results or financial metrics. Improved understanding of business drivers, that have direct impact on business results or financial metrics. Robust financial reporting processes, controls, and governance frameworks. Productivity and engagement of direct reports and\u002For other analysts in the team. Collaboration and engagement of wider teams involved in financial reporting. Job Requirements \u002F Yêu cầu Qualification: University degree in a major with significant exposure to actuarial, finance, mathematics or statistics. Associate of a recognized actuarial professional association is preferred. Experiences: At least 6 years of relevant actuarial experience in a life insurance company, with experience in multiple aspects of corporate actuarial work, with particular emphasis on valuation and reporting. Experience in leading, training and coaching junior actuarial staff for at least 2 years. Experience in actuarial cash flow projection model and software (preferably Prophet) Knowledge and skill set: Extensive actuarial knowledge and understanding of life insurance. Strong analytical and investigation skills. Ability to work independently and with minimal supervision. Strong interpersonal and relationship building skills. Strong stakeholder management and collaboration skills. Strong leadership, project management, coaching and mentoring skills. Excellent verbal communication (including English), writing and presentation skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":894,"slug":895,"title":896,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":897},63318,"legal-counsel-co-van-phap-ly-pva-prudential-vietnam-assurance-private-ltd","Legal Counsel (Cố Vấn Pháp Lý)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. 1. Legal Advisory\u002F Tư vấn pháp lý Provides legal advice and support to the business while keeping in mind the PVA’s strategic and business objectives. Provides direction and guidance to facilitate PVA’s compliance with all applicable international and domestic laws, rules and regulations. Collaborates with the Leader\u002FHead of Legal to establish, disseminate and implement PVA’s legal policies. Completes legal tasks and projects in a timely manner and responds to legal queries assigned by the Leader\u002FHead of Legal. Đưa ra các tư vấn pháp lý và hỗ trợ cho hoạt động kinh doanh trong khi cân nhắc các mục tiêu chiến lược và kinh doanh của PVA. Cung cấp các hướng dẫn và định hướng để PVA tuân thủ tất cả các luật, quy tắc và quy định hiện hành trong nước và quốc tế. Phối hợp với Trưởng nhóm\u002FGiám đốc Pháp lý xây dựng, phổ biến và thực hiện các chính sách pháp luật của PVA. Hoàn thành kịp thời các công việc, dự án pháp lý và giải đáp các vấn đề pháp lý do Trưởng nhóm\u002FGiám đốc Pháp lý giao phụ trách. 2. Litigation\u002F Tố tụng Supervises and is responsible for the adequate management of litigation or disputes between PVA and its customers. Represents PVA before courts, prosecutor and polices at levels to resolve matters in the best interest of PVA. Reports relevant litigation matters to the Leader\u002FHead of Legal and provides updates to the relevant stakeholders. Giám sát và chịu trách nhiệm xử lý hợp lý các vụ kiện tụng hoặc tranh chấp giữa PVA và khách hàng của mình. Đại diện cho PVA trước tòa án, công tố viên và công an các cấp để giải quyết các vấn đề vì lợi ích tốt nhất của PVA. Báo cáo các vấn đề tố tụng liên quan cho Trưởng nhóm\u002FGiám đốc Pháp lý và cập nhật thông tin cho các bên liên quan. Legal Documentation and Review \u002F Soạn thảo và Rà soát tài liệu pháp lý Drafts, reviews and negotiates contracts and other legal documents in order to maximize PVA’s legal protections whilst simultaneously minimizing legal risks. Produces and regularly updates standardized legal agreements, contracts and standard terms and conditions for the PVA in compliance with international best practices and applicable legal requirements. Assists the business in launching new products and conducts legal and regulatory due diligence on such products. Soạn thảo, rà soát và đàm phán hợp đồng và các văn bản pháp lý khác nhằm bảo vệ PVA tốt nhất về mặt pháp lý, đồng thời giảm thiểu các rủi ro pháp lý. Xây dựng và thường xuyên cập nhật các thỏa thuận pháp lý, hợp đồng và các điều khoản và điều kiện đã được chuẩn hóa nhằm bảo đảm sự tuân thủ của PVA đối với các thông lệ quốc tế tốt nhất và các yêu cầu pháp lý hiện hành. Hỗ trợ đội ngũ kinh doanh tung ra các sản phẩm mới và tiến hành thẩm định pháp lý và tuân thủ đối với các sản phẩm đó. 3. Knowledge of External Environment \u002F Cập nhật kiến thức về môi trường pháp lý Stays abreast of new laws and regulations through continuous legal education, attending professional conferences, and participating in professional associations. Provides updates to PVA’s Management on new legislation and regulatory developments that may have an impact on PVA and advises on how to comply with such new legislation and regulations. Cập nhật các luật và quy định pháp luật mới thông qua việc chia sẻ kiến thức pháp luật, tham dự các hội thảo chuyên môn và tham gia các hiệp hội nghề nghiệp. Cập nhật cho Ban lãnh đạo PVA về quy trình xây dựng các quy định pháp luật và tuân thủ mới có thể tác động đến PVA và tư vấn về cách tuân thủ các luật và quy định mới đó. 4. Knowledge Sharing \u002F Chia sẻ kiến thức Works closely and develops a positive professional relationship with the other members of the legal function and shares legal knowledge and best practices with legal colleagues, including providing formal and informal training sessions at the direction of the Leader\u002FHead of Legal. Làm việc chặt chẽ và phát triển mối quan hệ đồng nghiệp tích cực với các thành viên khác trong bộ phận pháp lý và chia sẻ kiến thức pháp lý và thực tiễn tốt nhất với các đồng nghiệp trong bộ phận pháp lý, bao gồm cả việc thực hiện các buổi đào tạo chính thức và không chính thức theo chỉ đạo của Trưởng nhóm\u002FGiám đốc Pháp lý. 5. Stakeholder Management \u002F Phối hợp với các bên liên quan Liaises with external law firms and relevant authorities (such as courts) to ensure the effective resolution of all legal matters affecting PVA. Liên hệ với các công ty luật và các cơ quan có liên quan (như tòa án) để đảm bảo giải quyết hiệu quả tất cả các vấn đề pháp lý ảnh hưởng đến PVA. This role is\u002FVai trò của vị trí này là: - Non-claim, claim litigation handling to protect PVA’s legal interest. Present as PVA’s authorized representative at Court, police, procuracy. Preparation of supporting documents and co-ordination with the Company’s outside lawyers (if any) in litigation\u002Flegal matters and make sure that Leader\u002FHead of Legal and Management Team are well updated on litigation\u002Flegal matters. Xử lý các vụ kiện tụng liên quan hoặc không liên quan đến yêu cầu bồi thường bảo hiểm để bảo vệ lợi ích hợp pháp của PVA. Có mặt với tư cách là người đại diện theo ủy quyền của PVA tại Tòa án, Công an, Viện kiểm sát. Chuẩn bị các tài liệu hỗ trợ và phối hợp với các luật sư thuê ngoài của Công ty (nếu có) trong các vấn đề tranh tụng\u002Fpháp lý và đảm bảo Trưởng nhóm\u002FGiám đốc Pháp lý và Ban lãnh đạo Công ty được cập nhật đầy đủ về các vấn đề tranh tụng\u002Fpháp lý. - Draft and review the Company’s contracts\u002Fagreements. Soạn thảo và rà soát các hợp đồng\u002Fthỏa thuận của Công ty. - Legal support and provisions of legal advice and opinions to all Departments in a timely and accurate manner. Hỗ trợ về mặt pháp lý và đưa ra các tư vấn, ý kiến pháp lý cho tất cả các bộ phận một cách kịp thời, chính xác. - Other tasks as assigned by Leader\u002FHead of Legal from time to time. Các nhiệm vụ khác như được giao bởi Trưởng nhóm\u002FGiám đốc pháp lý vào từng thời điểm. Job Requirements \u002F Yêu cầu Bachelor’s degree in law or higher. Bằng cử nhân luật trở lên. Seasoned experience as in-house or law firm counsel (5-7 years of experiences). Có kinh nghiệm dày dạn với tư cách là cố vấn pháp lý nội bộ của công ty hoặc của công ty luật (5-7 năm kinh nghiệm). Industry knowledge and experience. Litigation experiences is a plus Có kiến thức và kinh nghiệm trong ngành. Có kinh nghiệm tố tụng là một lợi thế. Strong language skill in English and Vietnamese. Good communication and interpersonal skill. Có kỹ năng ngoại ngữ tốt bằng tiếng Anh và tiếng Việt. Có kỹ năng giao tiếp và ứng xử tốt. Persuasive, problem solving, generalization skills and decisive. Có kỹ năng thuyết phục, giải quyết vấn đề, khái quát hóa và đưa ra quyết định. Be able to analyze complex issues, make sound judgments and propose different solutions. Có khả năng phân tích các vấn đề phức tạp, đưa ra phán đoán đúng đắn và đề xuất các giải pháp khác nhau. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":899,"slug":900,"title":901,"location":10,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":10,"raw_description":902},63334,"underwriting-service-senior-manager-quan-ly-cap-cao-dich-vu-tham-inh-bao-hiem-pva-prudential-vietnam-assurance-private-ltd","Underwriting Service Senior Manager (Quản lý Cấp cao Dịch vụ Thẩm định Bảo hiểm)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Purpose The purpose of this role is to manage and optimize underwriting services, ensuring technical excellence, process efficiency, and compliance with company and regulatory standards. The position oversees the assessment and approval of insurance applications within authorized limits, develops and implements underwriting guidelines, and drives process improvements, including automation and governance. The role is also responsible for managing and overseeing the underwriting service team, leading and developing team members through training and mentoring programs. Additionally, the position supports nationwide sales force training to enhance operational effectiveness and reduce avoidable pending cases. Job Responsibilities 1. Underwriting Services Management1.1 Technical Underwriting Oversee the underwriting process for insurance policies, ensuring that all applications are assessed accurately and efficiently within the standard turnaround time. Develop and implement underwriting guidelines, ensuring compliance with reinsurance guidelines and regulatory standards. Review and underwrite new and existing insurance proposals within authorized limits, ensuring sound risk assessment. Monitor team adherence to company policies and regulatory standards in all underwriting processes. 1.2 Process Strategy Development Identify and analyze bottlenecks within the underwriting process and implement strategies to mitigate them, particularly through Auto Underwriting and Straight Through Processing (STP). Collaborate with senior leadership to define long term objectives for underwriting operations, ensuring alignment with overall business strategy. 1.3 Governance in the Underwriting Process Establish and maintain a governance framework for underwriting operations, ensuring compliance with regulatory requirements and internal guidelines. Create and monitor key performance indicators (KPIs) for underwriting to ensure accountability and transparency. Facilitate regular governance meetings with stakeholders to review underwriting policies and address compliance or operational issues. 2. Team Leadership and Development Lead team development initiatives by organizing regular training sessions, workshops, and knowledge sharing opportunities to keep the team informed of best practices and industry trends. Foster a culture of continuous learning by managing, mentoring, and coaching underwriting teams to enhance quality and productivity. Deliver underwriting process training to the nationwide sales force to reduce avoidable pending cases. Job Accountability Performance Monitoring: Accountable for the productivity and accuracy of the underwriting team, ensuring that all processes meet organizational standards and turnaround time requirements. Regulatory Compliance: Maintain compliance with applicable insurance regulations and company policies across all underwriting activities and partnerships. Quality Improvement: Identify and implement improvements in underwriting processes to enhance service delivery and operational efficiency. Team Leadership: Lead and motivate the team to achieve business objectives while providing guidance, support, and development opportunities. Other Responsibilities: Perform additional tasks assigned by senior management. Job Requirements Qualifications Medical Bachelor degree or Doctor of Medicine (MD) or other relevant degree Experience Minimum 5 years of experience in Underwriting Services Management. Knowledge and Skills Excellent leadership, communication, and interpersonal skills. Strong problem solving skills and attention to detail. Strong medical knowledge. Competencies in problem analysis, decision making, customer orientation, negotiation, presentation, influence, and empathy. Leadership Competencies Leadership Capability Model – Intermediate Level. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn"]