[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-customer-service-specialist-manufacturers-and-traders-trust-co-de-us":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":58,"processed_longitude":59,"processed_employment_types":60,"processed_working_hours":61,"processed_working_hours_labels":63,"processed_home_office":64,"processed_salary_min":55,"processed_salary_max":56,"processed_salary_currency":52,"processed_salary_source":65,"processed_benefits":66,"processed_benefits_labels":69,"processed_industry":70,"processed_skills":7,"processed_job_location":71,"processed_full_address_gmaps":73,"processed_street_gmaps":75,"processed_city_gmaps":76,"processed_postal_code_gmaps":77,"processed_country_gmaps":79,"processed_country_iso_code_gmaps":81,"full_description":16,"formatted_description":82,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":83,"processed_it_skills_labels":85,"processed_soft_skills":86,"processed_soft_skills_labels":89,"processed_job_expertise_skills":90,"processed_job_expertise_skills_labels":91,"processed_language_requirements":92,"processed_total_experience_years":99,"processed_professional_field":100,"processed_professional_field_labels":101,"processed_leadership_role":11,"processed_date_posted":20,"raw_job_url":102,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":103,"canonical_industry_label":104,"max_cpc":99,"actual_cpc":7},86027,"customer-service-specialist-manufacturers-and-traders-trust-co","Customer Service Specialist",null,{"name":9,"slug":10,"logo_url":7},"Manufacturers and Traders Trust Co","manufacturers-and-traders-trust-co",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":50},"https:\u002F\u002Fschema.org\u002F","JobPosting","Overview: Act as the primary customer service contact for in-bound customer \u002F client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills. Primary Responsibilities: Receive incoming customer client calls using excellent customer service and telephone skills. Answer inquiries and resolve customer issues for all treasury management products. Uses related software, mainframe applications, and appropriate documentation to answer inquiries. Work directly with external business and corporate customers, product managers, sales representatives and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries Education and Experience Required: Associate’s degree and a minimum of 1 year customer service or related experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and\u002For work experience, including a minimum of 1 year customer service or related work experience. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Williamsville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice",{"@type":18,"name":19},"Organization","001 Manufacturers and Traders Trust Co","2026-10-08","2027-10-08",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Williamsville","US","New York",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",42.963947,-78.73780909999999,"ONSITE",[36],"PERMANENT",[38],"Banking and Financial Services",[40,41,42,43,44,45,46,47,48,49],"Mainframe Applications","Treasury Management Software","Oral Communication","Written Communication","Customer Service","Problem Solving","Collaboration","Treasury Management Products","Customer Inquiry Resolution","Banking Operations",{"@type":51,"currency":52,"value":53},"MonetaryAmount","USD",{"@type":54,"minValue":55,"maxValue":56,"unitText":57},"QuantitativeValue",42744,71240,"YEAR",[32],[33],"permanent",[62],"FULL_TIME",[62],"onsite","estimated",[67,68],"Competitive benefits including medical and retirement","Forty hours of paid volunteer time each year",[67,68],"banking and financial services",[72],"001, williamsville, ny, united states of america",[74],"Williamsville, New York 14221, USA",[],[27],[78],"14221",[80],"USA",[28],"## Overview:\nAct as the primary customer service contact for in-bound customer \u002F client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.\n\n## Primary Responsibilities:\n- Receive incoming customer client calls using excellent customer service and telephone skills.\n- Answer inquiries and resolve customer issues for all treasury management products.\n- Uses related software, mainframe applications, and appropriate documentation to answer inquiries.\n- Work directly with external business and corporate customers, product managers, sales representatives and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries\n\n## Education and Experience Required:\nAssociate’s degree and a minimum of 1 year customer service or related experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and\u002For work experience, including a minimum of 1 year customer service or related work experience.\n\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.\n\n## Location\nWilliamsville, New York, United States of America\n\nGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve.\n\nM&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.\n\nReady to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance.\n\nM&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.\n\nCareer Site Privacy Notice",{"mainframe applications":84,"treasury management software":84},2,[40,41],{"oral communication":87,"written communication":87,"customer service":87,"problem solving":87,"collaboration":88},4,3,[42,43,44,45,46],{"banking operations":84,"customer inquiry resolution":87,"treasury management products":88},[47,48,49],{"detected_language_jobad":93,"required":94},"en",[95],[96],{"language":97,"level":98},"ENGLISH","C2",1,[44],[44],"https:\u002F\u002Fmtb.wd5.myworkdayjobs.com\u002Fen-us\u002Fmtb\u002Fjob\u002Fwilliamsville-ny\u002Fcustomer-service-specialist_r90578","banking","Banking"]