[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-consumer-client-specialist-simmons-bank-3-de-us":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":77,"processed_longitude":78,"processed_employment_types":79,"processed_working_hours":80,"processed_working_hours_labels":82,"processed_home_office":83,"processed_salary_min":74,"processed_salary_max":75,"processed_salary_currency":71,"processed_salary_source":84,"processed_benefits":85,"processed_benefits_labels":89,"processed_industry":90,"processed_skills":7,"processed_job_location":91,"processed_full_address_gmaps":93,"processed_street_gmaps":95,"processed_city_gmaps":97,"processed_postal_code_gmaps":98,"processed_country_gmaps":100,"processed_country_iso_code_gmaps":102,"full_description":16,"formatted_description":103,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":104,"processed_it_skills_labels":106,"processed_soft_skills":107,"processed_soft_skills_labels":110,"processed_job_expertise_skills":111,"processed_job_expertise_skills_labels":112,"processed_language_requirements":113,"processed_total_experience_years":109,"processed_professional_field":120,"processed_professional_field_labels":122,"processed_leadership_role":11,"processed_date_posted":20,"raw_job_url":123,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":90,"canonical_industry_label":38,"max_cpc":124,"actual_cpc":7},97323,"consumer-client-specialist-simmons-bank-3","Consumer Client Specialist",null,{"name":9,"slug":10,"logo_url":7},"Simmons Bank","simmons-bank",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":69},"https:\u002F\u002Fschema.org\u002F","JobPosting","It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Consumer Client Specialist position provides support to the company’s bankers by servicing, maintaining and updating loan documentation and loan files. The position requires substantial interaction with new and current bank customers, both internal and external. This position also requires excellent customer service skills along with proactive communication abilities. Essential Duties and Responsibilities Ability to manage moderate to high volume and\u002For complexity of loans consistently and regularly in an efficient manner. Coordinate the preparation of required loan documentation; review documentation for compliance with documentation requirements; coordinate the execution of loan documents; organize workflow for loan renewal; follow up with clients, insurance agents, Title Company and\u002F or attorney for missing loan documentation as necessary. Responsible for resolving exceptions or any other documentation deficiencies along with actively managing outstanding exception items for compliance with Credit Policy. Ensure proper reporting and compliance for the bank. Work closely with the assigned banker to assist in collecting financial data and client phone\u002Femail communication to better manage the overall client relationship. Other client related services include wires, NSF accounts and overdrafts. Responsible for monitoring reports such as past due, paid off loans, criticized assets, and maturing loan lists to assist and proactively inform banker of potential or pending issues along with providing support to minimize administrative issues such client past dues. When needed, coordinate with Portfolio Manager and CCFG to facilitate funding of construction loan disbursements in accordance with bank policy. Promote an outstanding customer experience by exemplifying prompt follow-up and proactive internal\u002Fexternal customer communication, proper etiquette, and all other professional customer service qualities to maximize the most out of the client relationships. Solid partnership with all ancillary departments within the bank to include the Loan Admin group, CIS, Loan Review, Special Assets, Bank Card, and Consumer Special Services. In certain markets, provide retail support for customers such as opening new accounts and performing account maintenance. Performs other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and\u002For ability required. Skills Ability to read, write, analyze and comprehend simple instructions, routine business correspondence, financial reports and\u002For legal documents. Ability to read and interpret documents such as procedure manuals, general business correspondence and\u002For journals or government regulations. Ability to manage problematic situations in a diplomatic manner. Moderate understanding of loan documentation, credit policy and banking regulation Moderate understanding of financial statements and their interpretations with ability to translate the essential details to the appropriate business partner. Moderate understanding of HMDA, CRA Community Development, and CRA Small Business Revenue In certain markets, moderate understanding and communication ability of the bank’s retail services and processes. Education and\u002For Experience HS Diploma\u002FGED required 2-4 years’ loan experience required Computer Skills MS Office programs Moderate understanding of the bank’s operating systems to include Lending Cycle, Argo, and Synergy or relative prior experience with similar operating systems Certificates, Licenses, Registrations None Other Qualifications (including physical requirements) Self-starter, ability to work independently. Demonstrate the ability to be proactive in judgment, multi-task, and be punctual and timely in performing tasks. Skills Training: Communication Customer Service Time Management Critical Thinking Organizational Practices Other Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.",{"@type":18,"name":19},"Organization","SB Simmons Bank","2026-10-29","2027-10-29",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Little Rock","US","Arkansas",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",34.7446433,-92.26413910000001,"ONSITE",[36],"PERMANENT",[38],"Banking",[40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68],"MS Office","Lending Cycle","Argo","Synergy","Customer Service","Communication","Time Management","Critical Thinking","Organizational Practices","Diplomacy","Proactivity","Multi-tasking","Punctuality","Self-starter","Independent Work","Loan Documentation","Credit Policy","Banking Regulation","Financial Statements Interpretation","HMDA","CRA Community Development","CRA Small Business Revenue","Retail Banking Services","Loan Processing","Compliance","Financial Data Collection","Wire Transfers","NSF Accounts","Overdrafts",{"@type":70,"currency":71,"value":72},"MonetaryAmount","USD",{"@type":73,"minValue":74,"maxValue":75,"unitText":76},"QuantitativeValue",40000,60000,"YEAR",[32],[33],"permanent",[81],"FULL_TIME",[81],"onsite","estimated",[86,87,88],"Career growth opportunities","Wellness programs","Volunteerism opportunities",[86,87,88],"banking",[92],"sb, ar little rock 601 e 3rd st, united states of america",[94],"601 E 3rd St, Little Rock, AR 72201, USA",[96],"East 3rd Street 601",[27],[99],"72201",[101],"USA",[28],"It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.\n\nThe Consumer Client Specialist position provides support to the company’s bankers by servicing, maintaining and updating loan documentation and loan files. The position requires substantial interaction with new and current bank customers, both internal and external. This position also requires excellent customer service skills along with proactive communication abilities.\n\n## Essential Duties and Responsibilities\n\n- Ability to manage moderate to high volume and\u002For complexity of loans consistently and regularly in an efficient manner.\n- Coordinate the preparation of required loan documentation; review documentation for compliance with documentation requirements; coordinate the execution of loan documents; organize workflow for loan renewal; follow up with clients, insurance agents, Title Company and\u002F or attorney for missing loan documentation as necessary.\n- Responsible for resolving exceptions or any other documentation deficiencies along with actively managing outstanding exception items for compliance with Credit Policy.\n- Ensure proper reporting and compliance for the bank.\n- Work closely with the assigned banker to assist in collecting financial data and client phone\u002Femail communication to better manage the overall client relationship.\n- Other client related services include wires, NSF accounts and overdrafts.\n- Responsible for monitoring reports such as past due, paid off loans, criticized assets, and maturing loan lists to assist and proactively inform banker of potential or pending issues along with providing support to minimize administrative issues such client past dues.\n- When needed, coordinate with Portfolio Manager and CCFG to facilitate funding of construction loan disbursements in accordance with bank policy.\n- Promote an outstanding customer experience by exemplifying prompt follow-up and proactive internal\u002Fexternal customer communication, proper etiquette, and all other professional customer service qualities to maximize the most out of the client relationships.\n- Solid partnership with all ancillary departments within the bank to include the Loan Admin group, CIS, Loan Review, Special Assets, Bank Card, and Consumer Special Services.\n- In certain markets, provide retail support for customers such as opening new accounts and performing account maintenance.\n- Performs other duties and responsibilities as assigned.\n\n## Qualifications\n\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and\u002For ability required.\n\n### Skills\n\n- Ability to read, write, analyze and comprehend simple instructions, routine business correspondence, financial reports and\u002For legal documents.\n- Ability to read and interpret documents such as procedure manuals, general business correspondence and\u002For journals or government regulations.\n- Ability to manage problematic situations in a diplomatic manner.\n- Moderate understanding of loan documentation, credit policy and banking regulation\n- Moderate understanding of financial statements and their interpretations with ability to translate the essential details to the appropriate business partner.\n- Moderate understanding of HMDA, CRA Community Development, and CRA Small Business Revenue\n- In certain markets, moderate understanding and communication ability of the bank’s retail services and processes.\n\n### Education and\u002For Experience\n\n- HS Diploma\u002FGED required\n- 2-4 years’ loan experience required\n\n### Computer Skills\n\n- MS Office programs\n- Moderate understanding of the bank’s operating systems to include Lending Cycle, Argo, and Synergy or relative prior experience with similar operating systems\n\n### Certificates, Licenses, Registrations\n\nNone\n\n### Other Qualifications (including physical requirements)\n\nSelf-starter, ability to work independently. Demonstrate the ability to be proactive in judgment, multi-task, and be punctual and timely in performing tasks.\n\n### Skills Training:\n\n- Communication\n- Customer Service\n- Time Management\n- Critical Thinking\n- Organizational Practices\n- Other\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.\n\n**Equal Employment Opportunity Information:** Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.\n\nSince 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.",{"argo":105,"synergy":105,"ms office":105,"lending cycle":105},2,[40,41,42,43],{"customer service":108,"communication":108,"time management":109,"critical thinking":109,"organizational practices":109,"diplomacy":109,"proactivity":109,"multi-tasking":109,"punctuality":109,"self-starter":109,"independent work":109},4,3,[44,45,46,47,48,49,50,51,52,53,54],{"hmda":109,"compliance":109,"overdrafts":105,"nsf accounts":105,"credit policy":109,"wire transfers":105,"loan processing":109,"banking regulation":109,"loan documentation":109,"retail banking services":109,"cra community development":109,"financial data collection":109,"cra small business revenue":109,"financial statements interpretation":109},[55,56,57,58,59,60,61,62,63,64,65,66,67,68],{"detected_language_jobad":114,"required":115},"en",[116],[117],{"language":118,"level":119},"ENGLISH","C1",[121],"Finance",[121],"https:\u002F\u002Fsimmonsbank.wd5.myworkdayjobs.com\u002Fen-us\u002Fsimmonscareers\u002Fjob\u002Flittle-rock-ar\u002Fconsumer-client-specialist_r115718-1",1]