[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-billing-service-specialist-ryan-specialty-llc-de-us":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":62,"processed_longitude":63,"processed_employment_types":64,"processed_working_hours":65,"processed_working_hours_labels":67,"processed_home_office":68,"processed_salary_min":59,"processed_salary_max":60,"processed_salary_currency":56,"processed_salary_source":69,"processed_benefits":70,"processed_benefits_labels":76,"processed_industry":77,"processed_skills":7,"processed_job_location":78,"processed_full_address_gmaps":80,"processed_street_gmaps":82,"processed_city_gmaps":84,"processed_postal_code_gmaps":85,"processed_country_gmaps":87,"processed_country_iso_code_gmaps":89,"full_description":16,"formatted_description":90,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":91,"processed_it_skills_labels":93,"processed_soft_skills":94,"processed_soft_skills_labels":96,"processed_job_expertise_skills":97,"processed_job_expertise_skills_labels":99,"processed_language_requirements":100,"processed_total_experience_years":98,"processed_professional_field":107,"processed_professional_field_labels":108,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":109,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":77,"canonical_industry_label":37,"max_cpc":110,"actual_cpc":7},86722,"billing-service-specialist-ryan-specialty-llc","Billing Service Specialist",null,{"name":9,"slug":10,"logo_url":7},"Ryan Specialty, LLC","ryan-specialty-llc",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":54},"https:\u002F\u002Fschema.org\u002F","JobPosting","Position Summary Working in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing all types of business transactions related to Billing our Builders Risk insurance products. Specialists handle incoming and outbound calls while providing high quality, elite customer service. What will your job entail? Job Responsibilities: •Handle incoming and outbound calls based on learned skill sets within required standards. •Process business transactions for Billing and Agency commission transactions. •Utilize company systems to enter all transactions while maintaining production and quality standards. •Ensure all problems, processing and inquiries are handled efficiently within established time frames. •Work in partnership with stakeholders and US Assure’s corporate vision and mission. •Participate in knowledge transfer within team through one-on-one, on-the-job training and mentoring to others. •Educate agents on commission information, portal access and account information Work Experience and Education: Minimum: High School or GED Experience Minimum: 2 years customer service experience Additional Experience, Knowledge, Skills, and Abilities •General knowledge of the property and casualty insurance industry. •Proven ability to navigate accepted business software and systems. •Proven ability to research systems and tools and work independently. •Proven technical, computer and internet usage skills. •Proven knowledge of customer service skills and strategies Competencies •Managing Work - Prioritizes, makes preparations, schedules, leverages resources, stays focused. •Adaptability - Tries to understand change, approaches change or newness positively, adjusts behavior. •Continuous Learning - Targets learning needs, seeks learning activities, maximizes learning, applies knowledge or skill, and takes risks in learning. •Communication - Organizes the communication, maintains audience attention, adjusts to the audience, ensures understanding, adheres to accepted conventions, and comprehends communication from others. •Customer Focus - Seeks to understand customers, educates customers, builds collaborative relationships, takes action to meet customer needs and concerns, and sets up customer feedback systems. •Technical\u002FProfessional Knowledge and Skills - Possesses educational knowledge and skills necessary to perform duties. •Productivity - Manages workload, works efficiently, meets goals and objectives. •Decision Making - Identifies issues, problems and opportunities, gathers information, interprets information, generates alternatives, chooses appropriate action, commits to action, and involves others. •Work Standards - Sets standards for excellence, ensures high quality, takes responsibility, and encourages others to take responsibility. •Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $20.05 - $21.50 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https:\u002F\u002Fbenefits.ryansg.com\u002F. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.",{"@type":18,"name":9},"Organization","2026-10-07","2027-10-07",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","Jacksonville","US","Florida",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",30.2410028,-81.5918663,"ONSITE",[35],"PERMANENT",[37],"Insurance",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53],"Business Software","Internet Usage","Communication","Customer Focus","Teamwork","Adaptability","Continuous Learning","Decision Making","Work Standards","Managing Work","Productivity","Customer Service","Property and Casualty Insurance Knowledge","Billing and Commission Processing","Mentoring",{"@type":55,"currency":56,"value":57},"MonetaryAmount","USD",{"@type":58,"minValue":59,"maxValue":60,"unitText":61},"QuantitativeValue",41704,44720,"YEAR",[31],[32],"permanent",[66],"FULL_TIME",[66],"onsite","estimated",[71,72,73,74,75],"Paid time off for company holidays, vacation, sick and personal days","Paid parental leave","Mental health services","Bonuses","Comprehensive benefits package",[71,72,73,74,75],"insurance",[79],"ryan, jacksonville - florida - nations way, united states of america",[81],"Nations Way, Jacksonville, FL 32256, USA",[83],"Nations Way",[26],[86],"32256",[88],"USA",[27],"## Position Summary\n\nWorking in a high volume, multi-tasked, goal oriented, team environment, this position is responsible for processing all types of business transactions related to Billing our Builders Risk insurance products. Specialists handle incoming and outbound calls while providing high quality, elite customer service.\n\n## What will your job entail?\n\n### Job Responsibilities:\n\n- Handle incoming and outbound calls based on learned skill sets within required standards.\n- Process business transactions for Billing and Agency commission transactions.\n- Utilize company systems to enter all transactions while maintaining production and quality standards.\n- Ensure all problems, processing and inquiries are handled efficiently within established time frames.\n- Work in partnership with stakeholders and US Assure’s corporate vision and mission.\n- Participate in knowledge transfer within team through one-on-one, on-the-job training and mentoring to others.\n- Educate agents on commission information, portal access and account information\n\n### Work Experience and Education:\n\n**Minimum:** High School or GED\n\n**Experience Minimum:** 2 years customer service experience\n\n### Additional Experience, Knowledge, Skills, and Abilities\n\n- General knowledge of the property and casualty insurance industry.\n- Proven ability to navigate accepted business software and systems.\n- Proven ability to research systems and tools and work independently.\n- Proven technical, computer and internet usage skills.\n- Proven knowledge of customer service skills and strategies\n\n### Competencies\n\n- **Managing Work** - Prioritizes, makes preparations, schedules, leverages resources, stays focused.\n- **Adaptability** - Tries to understand change, approaches change or newness positively, adjusts behavior.\n- **Continuous Learning** - Targets learning needs, seeks learning activities, maximizes learning, applies knowledge or skill, and takes risks in learning.\n- **Communication** - Organizes the communication, maintains audience attention, adjusts to the audience, ensures understanding, adheres to accepted conventions, and comprehends communication from others.\n- **Customer Focus** - Seeks to understand customers, educates customers, builds collaborative relationships, takes action to meet customer needs and concerns, and sets up customer feedback systems.\n- **Technical\u002FProfessional Knowledge and Skills** - Possesses educational knowledge and skills necessary to perform duties.\n- **Productivity** - Manages workload, works efficiently, meets goals and objectives.\n- **Decision Making** - Identifies issues, problems and opportunities, gathers information, interprets information, generates alternatives, chooses appropriate action, commits to action, and involves others.\n- **Work Standards** - Sets standards for excellence, ensures high quality, takes responsibility, and encourages others to take responsibility.\n- **Teamwork** - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful\n\nRyan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.\n\n## How We Support Our Teammates\n\nRyan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.\n\nThe target hourly rate range for this position is $20.05 - $21.50 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https:\u002F\u002Fbenefits.ryansg.com\u002F.\n\nWe provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com\n\nThe above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\n\nA multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers.\n\n## Talent Network\n\nNot seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network\n\n## Benefits\n\nCurious about Ryan Specialty’s benefits? Explore our employee benefits here!\n\nRyan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.",{"internet usage":92,"business software":92},3,[39,40],{"communication":95,"customer focus":95,"teamwork":95,"adaptability":92,"continuous learning":92,"decision making":92,"work standards":92,"managing work":92,"productivity":92},4,[41,42,43,44,45,46,47,48,49],{"mentoring":98,"customer service":95,"billing and commission processing":92,"property and casualty insurance knowledge":98},2,[50,51,52,53],{"detected_language_jobad":101,"required":102},"en",[103],[104],{"language":105,"level":106},"ENGLISH","C2",[50],[50],"https:\u002F\u002Fryansg.wd5.myworkdayjobs.com\u002Fen-us\u002Fryan_specialty_career_site\u002Fjob\u002Fjacksonville---florida---nations-way\u002Fbilling-service-specialist_jr26-5354",1]