[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"seo-content-expertise-call-center-operations-us":3,"job-search-\u002Fde-us\u002Fjobs-by-expertise\u002Fcall-center-operations?page=3":20,"expertise-filters-\u002Fde-us\u002Fjobs-by-expertise\u002Fcall-center-operations?page=3":250,"featured-jobs-\u002Fde-us\u002Fjobs-by-expertise\u002Fcall-center-operations?page=3":427},{"image_path":4,"content_de":4,"content_en":5,"composite_key":18,"last_updated":19},null,{"tab1":6,"tab2":9,"tab3":12,"tab4":15},{"title":7,"content":8},"Strategic Importance","In the dynamic landscape of Vereinigte Staaten, Call Center Operations has emerged as a cornerstone of customer experience and operational efficiency. This expertise goes beyond mere phone support; it encompasses omnichannel communication, data-driven decision-making, and seamless integration with broader business strategies. Professionals skilled in Call Center Operations are pivotal in driving customer satisfaction, retention, and revenue growth. They leverage insights from related expertise such as [Customer Service](\u002Fen-us\u002Fjobs-by-expertise\u002Fcustomer-service), [Claims Processing](\u002Fen-us\u002Fjobs-by-expertise\u002Fclaims-processing), [Regulatory Compliance](\u002Fen-us\u002Fjobs-by-expertise\u002Fregulatory-compliance) to optimize workflows, reduce costs, and enhance service quality. As businesses increasingly prioritize customer-centric models, the demand for adept Call Center Operations specialists continues to surge, making it a strategic asset for any organization aiming to thrive in a competitive market.",{"title":10,"content":11},"Top Industries & Locations","Call Center Operations roles are thriving across Vereinigte Staaten, with opportunities concentrated in key locations like [Irving](\u002Fen-us\u002Fjobs-in-irving), [University at Buffalo](\u002Fen-us\u002Fjobs-in-university-at-buffalo), [Dubuque](\u002Fen-us\u002Fjobs-in-dubuque). These hubs offer a rich ecosystem of businesses and a talent pool that fuels innovation. The demand spans diverse industries, including [Insurance](\u002Fen-us\u002Fjobs-by-industry\u002Finsurance), [Claims Management](\u002Fen-us\u002Fjobs-by-industry\u002Fclaims-management), [Banking](\u002Fen-us\u002Fjobs-by-industry\u002Fbanking), where customer interaction is paramount. In these sectors, Call Center Operations professionals are essential for managing high-volume inquiries, resolving complex issues, and ensuring regulatory compliance. The geographical spread of these roles reflects the widespread need for exceptional customer service, from financial services to technology and beyond. Whether in bustling metropolises or emerging business centers, Call Center Operations careers in Vereinigte Staaten provide dynamic environments and ample growth prospects.",{"title":13,"content":14},"In-Demand Skills & Employers","To excel in Call Center Operations in Vereinigte Staaten, professionals must master a blend of soft skills and technical proficiencies. Key in-demand skills include [Microsoft Office](\u002Fen-us\u002Fjobs-by-skill\u002Fmicrosoft-office), [Typing](\u002Fen-us\u002Fjobs-by-skill\u002Ftyping), [Windows](\u002Fen-us\u002Fjobs-by-skill\u002Fwindows), which enable efficient call handling, data analysis, and customer relationship management. Employers such as [Sedgwick Claims Management Services Inc.](\u002Fen-us\u002Fcompany\u002Fsedgwick-claims-management-services-inc), [Government Employees Insurance Company](\u002Fen-us\u002Fcompany\u002Fgovernment-employees-insurance-company), [Manufacturers and Traders Trust Co](\u002Fen-us\u002Fcompany\u002Fmanufacturers-and-traders-trust-co) are actively seeking candidates who can navigate complex CRM systems, utilize analytics to improve service delivery, and communicate effectively across channels. These organizations value individuals who can adapt to evolving technologies and contribute to a culture of continuous improvement. With the right skill set, Call Center Operations professionals can secure rewarding positions at leading companies, where they play a vital role in shaping customer experiences and driving operational excellence.",{"title":16,"content":17},"Career Path & Salary","A career in Call Center Operations in Vereinigte Staaten offers a clear trajectory from entry-level roles to management positions. Starting as a customer service representative, professionals can advance to team lead, operations manager, and beyond, with opportunities to specialize in quality assurance, workforce management, or analytics. The financial rewards are competitive, with a median salary of USD 45k and a typical range of USD 45k – USD 66k. Entry-level positions start around USD 23, while experienced professionals can earn up to USD 101k. Currently, there are 51 open positions across the country, reflecting a robust job market. With the right experience and skills, Call Center Operations offers a stable and lucrative career path in Vereinigte Staaten.","expertise:call-center-operations:us","2026-08-26T20:37:37.304484+02:00",{"total":21,"jobs":22},51,[23,63,75,88,100,112,148,163,187,206,229],{"id":24,"slug":25,"title":26,"raw_title":4,"is_featured":27,"company":28,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":31,"processed_country_iso_code_gmaps":33,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":37,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":40,"processed_employment_types":42,"processed_it_skills":43,"processed_it_skills_labels":45,"processed_job_expertise_skills":49,"processed_job_expertise_skills_labels":51,"max_cpc":61,"actual_cpc":62},77876,"care-team-representative-sedgwick-claims-management-services-inc-7","Care Team Representative",false,{"name":29,"slug":30,"logo_url":4},"Sedgwick Claims Management Services Inc.","sedgwick-claims-management-services-inc",[32],"Indianapolis",[34],"US","hybrid",37128,45000,"USD","estimated",[41],"FULL_TIME","permanent",{"typing":44,"windows":44,"microsoft office":44},2,[46,47,48],"Microsoft Office","Windows","Typing",{"data entry":44,"documentation":44,"problem solving":50,"customer service":50,"claims processing":44,"insurance knowledge":44,"escalation management":44,"regulatory compliance":44,"call center operations":44},3,[52,53,54,55,56,57,58,59,60],"Claims Processing","Customer Service","Call Center Operations","Insurance Knowledge","Regulatory Compliance","Data Entry","Documentation","Problem Solving","Escalation Management",1,1.5,{"id":64,"slug":65,"title":26,"raw_title":4,"is_featured":27,"company":66,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":67,"processed_country_iso_code_gmaps":69,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":37,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":70,"processed_employment_types":42,"processed_it_skills":71,"processed_it_skills_labels":72,"processed_job_expertise_skills":73,"processed_job_expertise_skills_labels":74,"max_cpc":61,"actual_cpc":62},77857,"care-team-representative-sedgwick-claims-management-services-inc-6",{"name":29,"slug":30,"logo_url":4},[68],"Eden Prairie",[34],[41],{"typing":44,"windows":44,"microsoft office":44},[46,47,48],{"customer service":44,"claims processing":44,"insurance knowledge":44,"regulatory compliance":44,"call center operations":44},[53,52,54,55,56],{"id":76,"slug":77,"title":26,"raw_title":4,"is_featured":27,"company":78,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":79,"processed_country_iso_code_gmaps":81,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":37,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":82,"processed_employment_types":42,"processed_it_skills":83,"processed_it_skills_labels":84,"processed_job_expertise_skills":85,"processed_job_expertise_skills_labels":86,"max_cpc":61,"actual_cpc":62},77841,"care-team-representative-sedgwick-claims-management-services-inc-5",{"name":29,"slug":30,"logo_url":4},[80],"Dublin",[34],[41],{"typing":44,"windows":44,"microsoft office":44},[46,47,48],{"data entry":44,"customer service":44,"claims processing":61,"regulatory compliance":61,"call center operations":61,"benefit plans knowledge":61},[53,52,54,56,87,57],"Benefit Plans Knowledge",{"id":89,"slug":90,"title":26,"raw_title":4,"is_featured":27,"company":91,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":92,"processed_country_iso_code_gmaps":94,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":37,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":95,"processed_employment_types":42,"processed_it_skills":96,"processed_it_skills_labels":97,"processed_job_expertise_skills":98,"processed_job_expertise_skills_labels":99,"max_cpc":61,"actual_cpc":62},77840,"care-team-representative-sedgwick-claims-management-services-inc-4",{"name":29,"slug":30,"logo_url":4},[93],"Coralville",[34],[41],{"typing":44,"windows":44,"microsoft office":44},[46,47,48],{"data entry":44,"customer service":44,"claims processing":44,"insurance knowledge":44,"regulatory compliance":44,"call center operations":44},[53,52,54,55,57,56],{"id":101,"slug":102,"title":26,"raw_title":4,"is_featured":27,"company":103,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":104,"processed_country_iso_code_gmaps":106,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":37,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":107,"processed_employment_types":42,"processed_it_skills":108,"processed_it_skills_labels":109,"processed_job_expertise_skills":110,"processed_job_expertise_skills_labels":111,"max_cpc":61,"actual_cpc":62},77822,"care-team-representative-sedgwick-claims-management-services-inc-3",{"name":29,"slug":30,"logo_url":4},[105],"Cedar Rapids",[34],[41],{"typing":44,"windows":44,"microsoft office":44},[46,47,48],{"data entry":44,"customer service":50,"claims processing":44,"insurance knowledge":44,"regulatory compliance":44,"call center operations":44},[53,52,54,55,57,56],{"id":113,"slug":114,"title":115,"raw_title":4,"is_featured":27,"company":116,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":119,"processed_country_iso_code_gmaps":121,"processed_home_office":122,"processed_salary_min":123,"processed_salary_max":124,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":125,"processed_employment_types":42,"processed_it_skills":127,"processed_it_skills_labels":128,"processed_job_expertise_skills":131,"processed_job_expertise_skills_labels":132,"max_cpc":61,"actual_cpc":62},75632,"universal-banker-part-time-29-hours-per-week-manufacturers-and-traders-trust-co","Universal Banker ( Part-Time: 29 hours per week)",{"name":117,"slug":118,"logo_url":4},"Manufacturers and Traders Trust Co","manufacturers-and-traders-trust-co",[120],"Hampton Bays",[34],"onsite",22.79,37.99,[126],"PART_TIME",{"digital banking platforms":44,"internet user-level technology":44},[129,130],"Internet user-level technology","Digital banking platforms",{"telesales":44,"retail sales":50,"customer service":50,"branch operations":44,"referral generation":44,"overdraft resolution":44,"bank secrecy act (bsa)":44,"call center operations":44,"know your customer (kyc)":44,"anti-money laundering (aml)":44,"loan application processing":44,"fraud detection and escalation":44,"customer relationship management":50,"consumer and business banking products":50,"compliance and operational risk controls":44},[133,134,135,136,137,138,139,140,141,142,143,144,145,146,147],"Retail sales","Customer service","Telesales","Call center operations","Consumer and business banking products","Loan application processing","Anti-Money Laundering (AML)","Bank Secrecy Act (BSA)","Know Your Customer (KYC)","Fraud detection and escalation","Overdraft resolution","Compliance and operational risk controls","Branch operations","Customer relationship management","Referral generation",{"id":149,"slug":150,"title":26,"raw_title":4,"is_featured":27,"company":151,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":152,"processed_country_iso_code_gmaps":154,"processed_home_office":35,"processed_salary_min":36,"processed_salary_max":36,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":155,"processed_employment_types":42,"processed_it_skills":156,"processed_it_skills_labels":157,"processed_job_expertise_skills":159,"processed_job_expertise_skills_labels":161,"max_cpc":61,"actual_cpc":62},64386,"care-team-representative-sedgwick-claims-management-services-inc",{"name":29,"slug":30,"logo_url":4},[153],"Dubuque",[34],[41],{"typing":50,"pc literacy":50,"microsoft office":50},[46,158,48],"PC Literacy",{"data entry":50,"customer support":160,"claims processing":50,"regulatory compliance":44,"call center operations":50},4,[52,162,54,57,56],"Customer Support",{"id":164,"slug":165,"title":166,"raw_title":4,"is_featured":27,"company":167,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":168,"processed_country_iso_code_gmaps":170,"processed_home_office":122,"processed_salary_min":171,"processed_salary_max":172,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":173,"processed_employment_types":42,"processed_it_skills":174,"processed_it_skills_labels":175,"processed_job_expertise_skills":177,"processed_job_expertise_skills_labels":178,"max_cpc":61,"actual_cpc":62},64301,"service-center-team-lead-sedgwick-claims-management-services-inc","Service Center Team Lead",{"name":29,"slug":30,"logo_url":4},[169],"Bartlesville",[34],50000,70000,[41],{"pc literate":50,"microsoft office":50},[46,176],"PC literate",{"supervision":160,"data analysis":50,"client services":160,"quality assurance":160,"staff development":160,"workforce management":160,"call center operations":160,"performance management":160,"training program development":160},[54,179,180,181,182,183,184,185,186],"Quality Assurance","Workforce Management","Performance Management","Staff Development","Supervision","Client Services","Training Program Development","Data Analysis",{"id":188,"slug":189,"title":190,"raw_title":4,"is_featured":27,"company":191,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":194,"processed_country_iso_code_gmaps":196,"processed_home_office":122,"processed_salary_min":197,"processed_salary_max":198,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":199,"processed_employment_types":42,"processed_it_skills":200,"processed_it_skills_labels":201,"processed_job_expertise_skills":202,"processed_job_expertise_skills_labels":203,"max_cpc":61,"actual_cpc":62},64786,"contact-center-representative-rochester-nh-service-federal-credit-union","Contact Center Representative - Rochester, NH",{"name":192,"slug":193,"logo_url":4},"Service Federal Credit Union","service-federal-credit-union",[195],"Rochester",[34],45760,52000,[41],{},[],{"account services":50,"call center operations":50,"inbound contact handling":50},[54,204,205],"Account Services","Inbound Contact Handling",{"id":207,"slug":208,"title":209,"raw_title":4,"is_featured":27,"company":210,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":214,"processed_country_iso_code_gmaps":216,"processed_home_office":35,"processed_salary_min":217,"processed_salary_max":218,"processed_salary_currency":38,"processed_salary_source":39,"processed_working_hours":219,"processed_employment_types":42,"processed_it_skills":220,"processed_it_skills_labels":221,"processed_job_expertise_skills":224,"processed_job_expertise_skills_labels":225,"max_cpc":61,"actual_cpc":62},41783,"customer-contact-center-rep-flex-allianz-insurance","Customer Contact Center Rep | Flex",{"name":211,"slug":212,"logo_url":213},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",[215],"Minneapolis",[34],43000,47000,[41],{"computer proficiency":44,"artificial intelligence tools":44},[222,223],"Computer proficiency","Artificial intelligence tools",{"product knowledge":44,"trade instruction":44,"website navigation":44,"call center operations":44},[136,226,227,228],"Product knowledge","Trade instruction","Website navigation",{"id":230,"slug":231,"title":232,"raw_title":4,"is_featured":27,"company":233,"raw_hiringOrganization_logo_url":4,"processed_city_gmaps":236,"processed_country_iso_code_gmaps":238,"processed_home_office":122,"processed_salary_min":239,"processed_salary_max":37,"processed_salary_currency":240,"processed_salary_source":39,"processed_working_hours":241,"processed_employment_types":42,"processed_it_skills":242,"processed_it_skills_labels":243,"processed_job_expertise_skills":246,"processed_job_expertise_skills_labels":247,"max_cpc":61,"actual_cpc":62},63602,"customer-service-representative-ytl-digital-bank-berhad-registration-no-202201037182-1482879-p","Customer Service Representative",{"name":234,"slug":235,"logo_url":4},"YTL Digital Bank Berhad (Registration No. 202201037182 (1482879-P))","ytl-digital-bank-berhad-registration-no-202201037182-1482879-p",[237],"Cerritos",[34],30000,"MYR",[41],{"microsoft word":50,"microsoft excel":50},[244,245],"Microsoft Excel","Microsoft Word",{"data entry":50,"product knowledge":50,"quality assurance":50,"call center operations":50,"technical troubleshooting":50},[54,248,57,249,179],"Technical Troubleshooting","Product Knowledge",{"industry":251,"employment_type":280,"expertise_skills":284,"it_skills":350,"salary_currency":420,"processed_working_hours":423},[252,256,260,264,268,271,274,277],{"key":253,"label":254,"count":255},"insurance","Insurance",36,{"key":257,"label":258,"count":259},"claims management","Claims Management",14,{"key":261,"label":262,"count":263},"banking","Banking",10,{"key":265,"label":266,"count":267},"financial services","Financial Services",9,{"key":269,"label":270,"count":50},"risk management","Risk Management",{"key":272,"label":273,"count":61},"credit union","Credit Union",{"key":275,"label":276,"count":61},"risk administration","Risk Administration",{"key":278,"label":279,"count":61},"automotive","Automotive",[281],{"key":42,"label":282,"count":283},"PERMANENT",50,[285,287,291,294,297,299,301,305,308,311,314,317,320,322,324,326,329,332,335,337,339,342,344,347],{"key":286,"label":54,"slug":286,"count":21},"call-center-operations",{"key":288,"label":289,"slug":288,"count":290},"customer-advisory","Customer advisory",27,{"key":292,"label":52,"slug":292,"count":293},"claims-processing",18,{"key":295,"label":56,"slug":295,"count":296},"regulatory-compliance",17,{"key":298,"label":57,"slug":298,"count":296},"data-entry",{"key":300,"label":55,"slug":300,"count":259},"insurance-knowledge",{"key":302,"label":303,"slug":302,"count":304},"sales","Sales",5,{"key":306,"label":307,"slug":306,"count":304},"customer-relationship-management","Customer Relationship Management",{"key":309,"label":310,"slug":309,"count":304},"cross-selling","Cross-Selling",{"key":312,"label":313,"slug":312,"count":160},"banking-products-knowledge","Banking Products Knowledge",{"key":315,"label":316,"slug":315,"count":160},"needs-assessment","Needs Assessment",{"key":318,"label":319,"slug":318,"count":50},"insurance-product-knowledge","Insurance Product Knowledge",{"key":321,"label":179,"slug":321,"count":50},"quality-assurance",{"key":323,"label":59,"slug":323,"count":50},"problem-solving",{"key":325,"label":181,"slug":325,"count":50},"performance-management",{"key":327,"label":328,"slug":327,"count":50},"fraud-detection","Fraud Detection",{"key":330,"label":331,"slug":330,"count":50},"kpi-management","Kpi Management",{"key":333,"label":334,"slug":333,"count":44},"know-your-customer-kyc","Know Your Customer (Kyc)",{"key":336,"label":180,"slug":336,"count":44},"workforce-management",{"key":338,"label":270,"slug":338,"count":44},"risk-management",{"key":340,"label":341,"slug":340,"count":44},"process-improvement","Process Improvement",{"key":343,"label":249,"slug":343,"count":44},"product-knowledge",{"key":345,"label":346,"slug":345,"count":44},"compliance-and-operational-risk-controls","Compliance And Operational Risk Controls",{"key":348,"label":349,"slug":348,"count":44},"bank-secrecy-act-bsa","Bank Secrecy Act (Bsa)",[351,355,357,359,362,365,368,371,374,377,380,383,386,389,392,395,398,401,404,405,408,411,414,417],{"key":352,"label":353,"slug":352,"count":354},"ms-office","MS Office",21,{"key":356,"label":48,"slug":356,"count":296},"typing",{"key":358,"label":47,"slug":358,"count":259},"windows",{"key":360,"label":361,"slug":360,"count":160},"computer-skills","Computer Skills",{"key":363,"label":364,"slug":363,"count":44},"word-processing-software","Word Processing Software",{"key":366,"label":367,"slug":366,"count":44},"internet-user-level-technology","Internet User-Level Technology",{"key":369,"label":370,"slug":369,"count":44},"web-chat-systems","Web Chat Systems",{"key":372,"label":373,"slug":372,"count":44},"spreadsheet-software","Spreadsheet Software",{"key":375,"label":376,"slug":375,"count":44},"electronic-banking-platforms","Electronic Banking Platforms",{"key":378,"label":379,"slug":378,"count":44},"pc-experience","Pc Experience",{"key":381,"label":382,"slug":381,"count":44},"ms-word","MS Word",{"key":384,"label":385,"slug":384,"count":44},"digital-banking-platforms","Digital Banking Platforms",{"key":387,"label":388,"slug":387,"count":44},"ms-excel","MS Excel",{"key":390,"label":391,"slug":390,"count":44},"mobile-applications","Mobile Applications",{"key":393,"label":394,"slug":393,"count":44},"web-browsers","Web Browsers",{"key":396,"label":397,"slug":396,"count":61},"contact-center-platforms","Contact Center Platforms",{"key":399,"label":400,"slug":399,"count":61},"apis","Apis",{"key":402,"label":403,"slug":402,"count":61},"ms-365","MS 365",{"key":298,"label":57,"slug":298,"count":61},{"key":406,"label":407,"slug":406,"count":61},"workflow-automation","Workflow Automation",{"key":409,"label":410,"slug":409,"count":61},"data-management","Data Management",{"key":412,"label":413,"slug":412,"count":61},"computers","Computers",{"key":415,"label":416,"slug":415,"count":61},"electronic-dispatching-system","Electronic Dispatching System",{"key":418,"label":419,"slug":418,"count":61},"multi-tasking","Multi-Tasking",[421,422],{"key":38,"label":38,"count":283},{"key":240,"label":240,"count":61},[424,426],{"key":41,"label":41,"count":425},49,{"key":126,"label":126,"count":44},{"total":428,"jobs":429},0,[]]