[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"company-filters-\u002Fde-us\u002Fcompany\u002Fschoolsfirst-federal-credit-union":3,"company-schoolsfirst-federal-credit-union-de-us":190,"all-featured-jobs-us":604,"job-search-\u002Fde-us\u002Fcompany\u002Fschoolsfirst-federal-credit-union":607},{"industry":4,"employment_type":13,"expertise_skills":25,"it_skills":105,"salary_currency":179,"processed_working_hours":183},[5,9],{"key":6,"label":7,"count":8},"financial services","Financial Services",34,{"key":10,"label":11,"count":12},"credit union","Credit Union",8,[14,18,22],{"key":15,"label":16,"count":17},"permanent","PERMANENT",39,{"key":19,"label":20,"count":21},"contract","CONTRACT",1,{"key":23,"label":24,"count":21},"temporary","TEMPORARY",[26,30,34,37,40,43,47,51,54,58,61,64,68,71,74,77,80,83,86,89,92,95,98,102],{"key":27,"label":28,"slug":27,"count":29},"regulatory-compliance","Regulatory Compliance",28,{"key":31,"label":32,"slug":31,"count":33},"cash-handling","Cash Handling",9,{"key":35,"label":36,"slug":35,"count":12},"bsa-regulations","Bsa Regulations",{"key":38,"label":39,"slug":38,"count":12},"project-management","Project management",{"key":41,"label":42,"slug":41,"count":12},"loan-processing","Loan Processing",{"key":44,"label":45,"slug":44,"count":46},"consumer-lending","Consumer Lending",7,{"key":48,"label":49,"slug":48,"count":50},"loan-origination","Loan Origination",5,{"key":52,"label":53,"slug":52,"count":50},"consultative-selling","Consultative Selling",{"key":55,"label":56,"slug":55,"count":57},"root-cause-analysis","Root Cause Analysis",4,{"key":59,"label":60,"slug":59,"count":57},"financial-products-knowledge","Financial Products Knowledge",{"key":62,"label":63,"slug":62,"count":57},"credit-analysis","Credit Analysis",{"key":65,"label":66,"slug":65,"count":67},"risk-management","Risk Management",3,{"key":69,"label":70,"slug":69,"count":67},"incident-management","Incident Management",{"key":72,"label":73,"slug":72,"count":67},"banking-products-knowledge","Banking Products Knowledge",{"key":75,"label":76,"slug":75,"count":67},"banking-transactions","Banking Transactions",{"key":78,"label":79,"slug":78,"count":67},"real-estate-products","Real Estate Products",{"key":81,"label":82,"slug":81,"count":67},"itil","Itil",{"key":84,"label":85,"slug":84,"count":67},"change-management","Change Management",{"key":87,"label":88,"slug":87,"count":67},"vendor-management","Vendor Management",{"key":90,"label":91,"slug":90,"count":67},"budgeting","Budgeting",{"key":93,"label":94,"slug":93,"count":67},"dmv-transactions","Dmv Transactions",{"key":96,"label":97,"slug":96,"count":67},"capacity-planning","Capacity Planning",{"key":99,"label":100,"slug":99,"count":101},"quantitative-analysis","Quantitative Analysis",2,{"key":103,"label":104,"slug":103,"count":101},"insurance-products","Insurance Products",[106,110,113,116,119,122,125,128,131,134,137,140,143,146,149,152,155,158,161,164,167,170,173,176],{"key":107,"label":108,"slug":107,"count":109},"python","Python",6,{"key":111,"label":112,"slug":111,"count":50},"powershell","Powershell",{"key":114,"label":115,"slug":114,"count":50},"ms-excel","MS Excel",{"key":117,"label":118,"slug":117,"count":57},"bash","Bash",{"key":120,"label":121,"slug":120,"count":67},"servicenow","Servicenow",{"key":123,"label":124,"slug":123,"count":67},"windows","Windows",{"key":126,"label":127,"slug":126,"count":67},"macos","Macos",{"key":129,"label":130,"slug":129,"count":67},"sql","SQL",{"key":132,"label":133,"slug":132,"count":67},"ms-powerpoint","MS PowerPoint",{"key":135,"label":136,"slug":135,"count":101},"storage","Storage",{"key":138,"label":139,"slug":138,"count":101},"operating-systems","Operating Systems",{"key":141,"label":142,"slug":141,"count":101},"microsoft-intune","Microsoft Intune",{"key":144,"label":145,"slug":144,"count":101},"active-directory","Active Directory",{"key":147,"label":148,"slug":147,"count":101},"opcon","Opcon",{"key":150,"label":151,"slug":150,"count":101},"snmp","Snmp",{"key":153,"label":154,"slug":153,"count":101},"axway","Axway",{"key":156,"label":157,"slug":156,"count":101},"appdynamics","Appdynamics",{"key":159,"label":160,"slug":159,"count":101},"solarwinds","Solarwinds",{"key":162,"label":163,"slug":162,"count":101},"jamf","Jamf",{"key":165,"label":166,"slug":165,"count":101},"ms-word","MS Word",{"key":168,"label":169,"slug":168,"count":101},"group-policy","Group Policy",{"key":171,"label":172,"slug":171,"count":101},"computer-skills","Computer Skills",{"key":174,"label":175,"slug":174,"count":101},"typing","Typing",{"key":177,"label":178,"slug":177,"count":101},"javascript","Javascript",[180],{"key":181,"label":181,"count":182},"USD",41,[184,187],{"key":185,"label":185,"count":186},"FULL_TIME",29,{"key":188,"label":188,"count":189},"PART_TIME",12,{"name":191,"slug":192,"logo_url":193,"id":194,"jobs":195,"description_de":193,"description_en":193,"industry":193,"headquarters_city":193,"headquarters_country_iso":193,"latitude":193,"longitude":193,"website_url":193,"raw_street":193,"raw_city":193,"raw_zip_code":193,"raw_country":193,"raw_legal_form":193,"raw_bafin_id":193,"raw_trade_names":193,"raw_permissions":193,"translations":193},"SchoolsFirst Federal Credit Union","schoolsfirst-federal-credit-union",null,4561,[196,202,208,214,219,224,229,234,240,245,251,255,261,267,273,279,284,290,296,301,307,312,317,322,326,331,335,340,344,350,355,359,362,367,370,375,378,383,388,393,398,403,408,413,417,420,425,429,434,439,444,449,454,459,462,465,469,475,479,483,489,495,498,503,508,513,518,523,527,532,536,541,547,552,557,563,566,570,573,576,579,584,589,594,599],{"id":197,"slug":198,"title":199,"location":193,"raw_job_location_address_addressLocality":200,"raw_hiringOrganization_logo_url":193,"raw_description":201},64231,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union","Personal Banker (Member Service Representative III)","Burbank Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $27.02 - $39.18 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems Completes documentation for accounts and loans according to credit union procedures. Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans). Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 3-5 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":203,"slug":204,"title":205,"location":193,"raw_job_location_address_addressLocality":206,"raw_hiringOrganization_logo_url":193,"raw_description":207},64235,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union","Personal Banker (Member Service Representative II)","Chula Vista Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 30 Coming Soon! SchoolsFirst FCU Chula Vista Branch will be located at 878 Eastlake Parkway, Chula Vista, CA 91914. What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of previous related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":209,"slug":210,"title":211,"location":193,"raw_job_location_address_addressLocality":212,"raw_hiringOrganization_logo_url":193,"raw_description":213},64237,"teller-member-service-representative-i-schoolsfirst-federal-credit-union","Teller (Member Service Representative I)","Costa Mesa Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 20 This is a part-time position and may be hired between 20 - 30 hours, depending on branch needs. What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required less than 1 year of previous related experience required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":215,"slug":216,"title":199,"location":193,"raw_job_location_address_addressLocality":217,"raw_hiringOrganization_logo_url":193,"raw_description":218},64240,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union-3","Lancaster Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $27.02 - $39.18 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems Completes documentation for accounts and loans according to credit union procedures. Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans). Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 3-5 years of previous related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":220,"slug":221,"title":211,"location":193,"raw_job_location_address_addressLocality":222,"raw_hiringOrganization_logo_url":193,"raw_description":223},64241,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-3","Irvine Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 20 What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":225,"slug":226,"title":199,"location":193,"raw_job_location_address_addressLocality":227,"raw_hiringOrganization_logo_url":193,"raw_description":228},64242,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union-4","Mission Viejo Crown Valley Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $27.02 - $39.18 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems Completes documentation for accounts and loans according to credit union procedures. Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans). Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 3-5 years of previous related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":230,"slug":231,"title":205,"location":193,"raw_job_location_address_addressLocality":232,"raw_hiringOrganization_logo_url":193,"raw_description":233},64245,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union-3","Orangevale Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":235,"slug":236,"title":237,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":239},64248,"assistant-manager-member-contact-center-schoolsfirst-federal-credit-union","Assistant Manager, Member Contact Center","Riverside Operations Center","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Member Contact Center The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $78,419.00 - $117,628.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Assists the department manager in administering the overall operation of the MCC in order to ensure that Members receive prompt, accurate, efficient and high quality service over the multiple contact channels offered to the Membership. This position will also resolves Member issues and escalated concerns on Member accounts. Maintains good communication with all other departments ensuring the accuracy of information given to Members and MCC staff. Advocate for the team member in order to ensure every opportunity for success is provided. Ensures that department team members maintain a positive, Member focused attitude through motivation and development initiatives. Responsible for ensuring the training activities for their direct reports and partners with other departments such as Learning & Development to ensure the delivery of training initiatives. Assisting the Manager with the development of Supervisors in order to ensure the highest level of support to frontline. Develops and mentors direct reports to deliver the highest level of Member Service through continuous quality improvement and prudent efficiency gains. Assists with researching, evaluating and implementing department and\u002For divisional projects that pertain to the scope of the department. Providing consultative services to Members regarding credit union products and services and ensuring that team members are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. Ensures that direct reports are compliant with policies and procedures, audit standards, remaining current on and informed of Standard Operating Procedures (SOP). Stays informed of changing trends within the Credit Union movement or contact center industry and offering recommendations for change. Additional Job Functions Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling teammembers. Helps establish, communicate and achieve the Credit Union’s goals and standards, ensuring these are fully communicated to and understood by all department teammembers. Identifies areas to streamline department and Credit Union operations. Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises teammembers. May act in the capacity of the Manager in their absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior functional experience required 1-3 years of prior management experience (i.e. management or lead role) required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":241,"slug":242,"title":211,"location":193,"raw_job_location_address_addressLocality":243,"raw_hiringOrganization_logo_url":193,"raw_description":244},87214,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-8","Garden Grove Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 25 What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":246,"slug":247,"title":248,"location":193,"raw_job_location_address_addressLocality":249,"raw_hiringOrganization_logo_url":193,"raw_description":250},64250,"lead-personal-banker-member-service-representative-iv-schoolsfirst-federal-credit-union","Lead Personal Banker (Member Service Representative IV)","San Diego Mission Valley Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $29.79 - $44.68 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary Credit Union services. Handles most complex situations in specialty area of expertise. Acts as lead to assist branch management in functioning of branch. Provides suggestions for streamlining department and Credit Union operations. Assists with completing projects and reports related to the department. Performs other related duties as assigned or requested. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding Credit Union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Assists the branch with training of new teammembers and cross training of existing teammembers in area of specialty; keeps up to date with policy\u002Fprocedure updates. Acts as department resource for more complex issues including payroll processes, ATM card issues, EFT transactions and checking account problems. Provides Members with assistance on trusts, IRAs, deceased, legal, and more sensitive account issues. Provides Members with assistance and information on Real Estate products and services. Refers applicants as necessary to Real Estate. Acts as department resource for more complex Real Estate transactions. Has thorough knowledge of complex savings products and processes including IRAs, deceased and legal. Has basic knowledge of Real Estate loan process. Assists branch team with face-to-face discussions regarding disputed loan decisions as needed. Assists team and Members with complex loan requests and transactions. Analyzes consumer loan applications and pertinent Member financial and credit data. May have the authority to approve or deny loans within assigned authority level. Has thorough knowledge of consumer loan process. Processes new Memberships, additional share accounts, savings services, loan requests and loan fundings as requested by Member. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 5-7 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":252,"slug":253,"title":205,"location":193,"raw_job_location_address_addressLocality":254,"raw_hiringOrganization_logo_url":193,"raw_description":233},64251,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union-4","Sacramento Madison Branch",{"id":256,"slug":257,"title":258,"location":193,"raw_job_location_address_addressLocality":259,"raw_hiringOrganization_logo_url":193,"raw_description":260},87215,"supervisor-branches-schoolsfirst-federal-credit-union","Supervisor, Branches","Folsom Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Supervisor, Branches The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $78,419.00 - $117,628.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Supervises department staff, ensuring that Members receive prompt, accurate, high quality services. Resolves Member issues and account problems. Ensures that Member Service Representatives (MSRs) deliver high quality service by providing daily support, including answering questions and problem resolution. Ensures that all MSRs have adequate supplies to complete their daily function. Contributes to department goals by managing high volumes through planning and coordinating staffing. Identifies initiatives for enhancements in productivity. Processes Member transactions and provides product and service information such as opening new shares and quoting savings and loan rates. Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. Additional Job Functions Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling teammembers. Helps establish, communicate and achieve the Credit Union’s goals and standards, ensuring these are fully communicated to and understood by all department teammembers. Identifies areas to streamline department and Credit Union operations. Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises teammembers. May act in the capacity of the Manager in their absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior functional experience required 1-3 years of prior management experience (i.e. management or lead role) required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":262,"slug":263,"title":264,"location":193,"raw_job_location_address_addressLocality":265,"raw_hiringOrganization_logo_url":193,"raw_description":266},64255,"credit-insurance-rep-ii-protection-products-representative-ii-schoolsfirst-federal-credit-union","Credit Insurance Rep II (Protection Products Representative II)","Santa Ana Building","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Credit Insurance Rep II (Protection Products Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World-Class Personal Service to Members seeking information on protection products offered through SchoolsFirst Federal Credit Union. Responsible for maintaining and updating existing policies in order to provide the most favorable coverage, cost, and terms for protection products. Responsible for retaining and servicing existing policies. Responds to Member inquiries regarding policy coverage, limitations and claim processing procedures. Reviews policies sold for compliance with applicable regulations. Maintains appropriate California Department of Insurance license(s) required to issue and service protection products available through SchoolsFirst Federal Credit Union. Schedules and support protection products training sessions for SchoolsFirst FCU frontline teammembers. Provides technical and operational assistance to frontline teammember on all protection products and procedures. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Processes changes, including coverage changes on Member policies. Responsible for following up with vendors to ensure changes are processed accurately. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Personal Lines Insurance License Or Property & Casualty Insurance License required Knowledge, Skills, and Abilities Background in administering non-deposit insurance related products. Knowledge of consumer related insurance. Knowledge of Accidental Death & Dismemberment protection, Debt Cancellation, Credit Insurance, Mechanical Breakdown Protection, GAP and other related protection products Preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":268,"slug":269,"title":270,"location":193,"raw_job_location_address_addressLocality":271,"raw_hiringOrganization_logo_url":193,"raw_description":272},64256,"assistant-manager-branch-schoolsfirst-federal-credit-union","Assistant Manager, Branch","Santa Ana Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Branch The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $88,221.00 - $132,331.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Assists the department manager in the administration and supervision of the operations of the branch. Ensures that Members receive prompt, efficient and high quality service. Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. Responsible for proactively resolving escalated Member inquiries and problems at the first point of contact. Acts as a resource for the platform\u002Ftellers on policies and procedures. Consistently provides a high level of service and is committed to increasing Member satisfaction. Attracts new Members through participation in school, community and business functions. Performs and provides approvals for various day-to-day transactions including, but not limited to check approvals, check hold decisions, cash verification\u002Fapprovals, and transaction overrides. Performs and approves various day-to-day loan transactions including, but not limited to loan review and approvals. Provides operational support and acts as a resource for staff regarding policies and procedures. Performs routine audits of negotiable instruments as well as review and balancing of assigned GL reconcilements. Ensures quality control of memberships opened and loans funded at the branch. Additional Job Functions Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling teammembers. Helps establish, communicate and achieve the Credit Union’s goals and standards, ensuring these are fully communicated to and understood by all department teammembers. Identifies areas to streamline department and Credit Union operations. Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises teammembers. May act in the capacity of the Manager in their absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior functional experience required 1-3 years of prior management experience (i.e. management or lead role) required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":274,"slug":275,"title":276,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":278},64260,"consumer-loan-service-delivery-representative-schoolsfirst-federal-credit-union","Consumer Loan Service Delivery Representative","Rudy Hanley Campus II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Service Delivery Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $20.30 - $29.43 Scheduled Weekly Hours: 30 What You’ll Be Doing Serve the Membership by providing World Class Personal Service, supporting Members Consumer Lending needs primarily via the phone by completing various consumer lending transactions, submitting consumer loan applications for decisions, gathering relevant loan documents and providing Members with consumer lending information and recommendations. Deliver World Class Personal Member Service in a caring, enthusiastic, professional and efficient manner, while contributing to Consumer Lending goals on accuracy and service quality. Serving the Membership over the telephone by answering and processing Member consumer lending transaction requests, submitting loan applications, funding personal loans and credit cards, and providing product and service information to Members. Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. Has a working knowledge of consumer lending product and services including DMV and insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. Advocate for Members and be willing to escalate calls as appropriate and solicit help as needed from other departments. Maintain confidentiality of credit union and Member records. May communicate with Members using electronic correspondence. Provide consultative services to Members regarding credit union products and services by assessing the Member's needs and addressing their concerns. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required less than 1 year previous experience in sales, customer service, or banking required Knowledge, Skills, and Abilities Concentrates on caller Basic consumer lending product and service knowledge Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information efficiently Displays expected level of accuracy Summarizes transaction clearly and concisely Excellent oral and written communication skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":280,"slug":281,"title":282,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":283},64261,"business-unit-compliance-specialist-ii-consumer-loans-schoolsfirst-federal-credit-union","Business Unit Compliance Specialist II, Consumer Loans","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Business Unit Compliance Specialist II, Consumer Loans The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $37.70 - $56.55 Scheduled Weekly Hours: 40 What You’ll Be Doing As part of the Credit Union's First Line of Defense Compliance Management Program, supports a specific Consumer Lending business unit in maintaining compliance with Credit Union operational requirements, laws, and regulations. Develops test scripts to ensure adherence to regulatory requirements through ongoing quality control monitoring and testing. Work with business units to implement recommendations from the Compliance team by reviewing forms, disclosures, communications, advertisements, risk assessments, and standard operating procedures. Reviews summaries and recommendations of regulatory and legal information sent by the Compliance department. Evaluates the potential impact on the Credit Union consumer lending products (i.e., vehicle, personal, credit card, etc.), policies, or processes, and provides recommendations to the Credit Union management. Evaluates the potential impact on the Credit Union consumer lending products (i.e., vehicle, personal, credit card, etc.), policies, or processes, and provides recommendations to the Credit Union management. This position is not responsible for BSA compliance. Assists with the maintenance and continued improvement of the Credit Union's First Line of Defense Compliance Management Program Monitors and interprets regulatory changes impacting the consumer lending business unit, evaluates their impact, and provides recommendations to ensure compliance. Assists with implementation through training, procedural updates, and form revisions. Identifies compliance risks, recommends solutions, and supports corrective actions to maintain business unit adherence to policies, procedures, and regulatory requirements. Supports the implementation of required changes for consumer loan agreements, disclosures, marketing materials, advertisements and communications to ensure compliance. Conducts legal and regulatory research related to the business unit to support management and respond to inquiries received from Credit Union Management, teammembers, and government agencies. Act as a resource for questions regarding regulatory issues within the business unit. Assists with managing the compliance monitoring and testing calendar, ensuring timely reviews and reporting findings to management. Supports regulatory examinations and audits by coordinating documentation and responses. Contributes to the development and enhancement of business unit Standard Operating Procedures (SOPs) to align with compliance requirements. Recommends and reviews First Line of Defense training programs to enhance teammember awareness and understanding of compliance policies. Assesses risk potential of current business unit procedures and recommends process improvements to minimize compliance risks and loss exposure. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required America’s Credit Unions Certified Credit Union Compliance Officer (CUCO) or NAFCU’s Certified Compliance Officer (NCCO) designation(s) preferred Knowledge, Skills, and Abilities Knowledge of federal and state consumer protection and regulatory compliance requirements. Knowledge with Microsoft Office, including Word, Excel, and Power Point Analytical skills Communication skills, including intermediate-level writing, and ability to present complex materials Legal research ability using the internet and available resources SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":285,"slug":286,"title":287,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":289},64262,"mortgage-loan-closer-schoolsfirst-federal-credit-union","Mortgage Loan Closer","Rudy Hanley Campus I","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Mortgage Loan Closer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Primary responsibility is clerical support to the Real Estate Loan Closing Team but may be responsible for coordinating and completing the accurate and timely closing of some equity loans ensuring compliance with policies and procedures. May coordinate loan fundings with external third parties on some loans and request wire transfers upon clearance of conditions. Retrieves and documents receipt of all original executed closing documents from settlement agents. Documents receipt of cashier’s checks from settlement agents and delivers to appropriate department for posting in a timely manner. Documents delivery of original collateral package to the RE Servicing team. Oversees and completes the accurate and timely closing and funding of equity loans, ensuring all requirements, policies, procedures and settlement timelines are met. When funding equity loans, reviews files in a timely manner to verify title opinions are clear, verify signatures match borrower names, and confirm closing assigned conditions are received and satisfactory Maintains proactive communication with RE Operations and Servicing teams as well as settlement agents to promote positive business relationships. Advises all parties of any changes or issues that may occur to ensure high quality standards and Member service are met. Ensures the successful transfer of accurate data during loan boarding for Symitar serviced loans, ensures data input is accurate. Follows up on any deficiency requests by Post-Closing in a timely manner Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Knowledge, Skills, and Abilities Able to multi-task and possess high quality organizational and time management skills Additional Knowledge, Skills, and Abilities Ability to work in a team-oriented environment, communicate effectively and manage priorities under close supervision SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":291,"slug":292,"title":293,"location":193,"raw_job_location_address_addressLocality":294,"raw_hiringOrganization_logo_url":193,"raw_description":295},87219,"teller-temp-member-service-representative-i-schoolsfirst-federal-credit-union","Teller Temp (Member Service Representative I)","Gardena In Store","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller Temp (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 30 ***This is a 12 month temporary position What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":297,"slug":298,"title":299,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":300},64264,"loan-adjuster-ii-schoolsfirst-federal-credit-union","Loan Adjuster II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Loan Adjuster II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 40 What You’ll Be Doing Collects on loans of all stages of delinquency made by the Credit Union where timely payments are not being received. Communicates with Members using advanced skills to identify the true cause of non-payment and provides a personalized options to each Member. Works on all delinquency stages through inbound\u002Fout-bound calling, letters, and other approved methods, collects past due payments and\u002For negotiates payment arrangements or repayment plans to resolve delinquent loans or negative shares by identifying reason for delinquency and offering appropriate options to Members. Documents all conversations and collections activity in collection systems. May be responsible for funding of workout loans or working collections reports, such as the available money letter report. Maintains adherence to all federal and state regulations and credit union policies. Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes adjustments to Member loans as needed, including but not limited to, due date changes, opening\u002Fclosing lines of credit, closing negative accounts, and payment plan maintenance. Recommends Members with delinquent accounts for work out loans, deferments, reages, reduced payments, repossession and charge-off. Refers complex situations to the appropriate resources to ensure timely resolution. May provide suggestions for streamlining departmental and credit union operations. When assigned helps to complete projects and reports related to the department. May perform more advanced research and analysis on accounts, may skip trace and perform asset searches. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 3-5 years of previous related experience required Previous financial institution or credit union experience preferred Knowledge, Skills, and Abilities Knowledge of bankruptcy laws, FDCPA, TCPA and SCRA Excellent verbal and written skills. Uses active listening skills to determine the Member’s hardship and provides appropriate solution. Ability to multi-task Intermediate computer and typing skills Experience with inbound\u002Foutbound phone system preferred Conflict resolution and negotiation skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":302,"slug":303,"title":304,"location":193,"raw_job_location_address_addressLocality":305,"raw_hiringOrganization_logo_url":193,"raw_description":306},64265,"service-delivery-representative-iii-schoolsfirst-federal-credit-union","Service Delivery Representative III","Rudy Hanley Campus III","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative III The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.20 - $35.09 Scheduled Weekly Hours: 40 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions. Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform advanced research on Member accounts with problem-solving to identify and correct Member concerns with following-through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members. Explain benefits in a manner that supports Member understanding and includes promotions and financial education resources. Effectively de-escalate calls using care, compassion, and empathy to provide options and seek guidance from specialty departments or advanced support. Works independently to problem solve, take initiative, use good judgement for decision making within prescribed limits. Advocate for Members with an ability to uncover and understand the true need being expressed, to evaluate and propose viable resolution. Assist with department projects, support service initiatives, creating training resources, and provide improvement opportunities for processes or functions. Serve as a mentor for new teammembers by providing peer coaching and beneficial feedback, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Advanced knowledge of account fraud transactions Dispute and fraud card claim intake Advanced knowledge of credit card functions, interfacing with multiple complex systems. Advanced knowledge of debit card functions, interfacing with multiple complex systems. Advanced loan account maintenance and recommendations Set up and revise electronic payments Set up\u002Frevise\u002Fcancel ACH payments Advanced knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Advanced knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Awareness of legal processes, i.e., levies, subpoenas, escheat, fiduciary accounts, etc. Advanced knowledge of NCUA share insurance coverage Provide next level support for SDR I and SDR II teammembers Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Advanced technical knowledge with eServices and Chat channels, to include troubleshooting, assisting with Zelle and other electronic money transfer systems. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 3-5 years of previous related experience required Credit union\u002Ffinancial institution experience preferred Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":308,"slug":309,"title":310,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":311},64266,"senior-project-manager-schoolsfirst-federal-credit-union","Senior Project Manager","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Project Manager The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $112,185.00 - $179,496.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Leads, actively participates and drives all phases of large scale and complex organizational projects to ensure that goals or objectives of the projects are accomplished as outlined by the business plan\u002Fobjectives and within the prescribed Project Management Process. Responsible for the quality and timeliness of assigned projects and achieving desired results in accordance with business plan goals and objectives. Leads the day-to-day management of projects from the original concept, definition of business requirements and processes through to systems development, testing and implementation. Plays a lead role in the development of PMO strategic plan, execution, policies, models and\u002For performance measures. Coach and mentor project managers and assist them to solve problems. Works directly with appropriate business units to understand project concepts, objectives, and scope. Designs, documents and analyzes division workflows, business rules, activities, and trends as it relates to current and\u002For future projects. Solicits information through interviews, meetings, and existing reporting mechanisms. Presents actionable recommendations to management for consideration. Establishes necessary resources required to complete projects. Within the context of the assigned project, responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with stakeholders at various levels of the organization, including executive level, as well as other internal and external resources. Build consultative working relationships with business partners, vendors and management. Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to manager where required. Document progress in accordance with organizational project management requirements from beginning to end. Document and archive project activities, deliverables, tools and findings for future projects. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required PMP required Six Sigma certification preferred PMO leadership preferred Workfront preferred Knowledge, Skills, and Abilities Must have working knowledge and understanding of computer software and applications used to support report development and analysis (e.g. SQL, Crystal Reports, Excel), and presentation software (e.g. Visio, Microsoft Project, and PowerPoint). Strong experience in developing business requirements and process workflows. Ability to manage 2 to 3 organizational projects at a time. Experience with Microsoft Visio required. Financial industry experience preferred. Strong quantitative, analytic, and project management skills required. Member\u002FCustomer Experience and\u002For Journey Mapping experience preferred. Prior experience and a solid understanding of Scrum\u002FAgile and traditional project management methodologies and practices and the ability to blend them together in the right proportions to fit a project and business environment. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":313,"slug":314,"title":315,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":316},87220,"accounting-representative-interim-schoolsfirst-federal-credit-union","Accounting Representative, Interim","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Accounting Representative, Interim The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 Please note this is a contract role approved to last up to 90 days What You’ll Be Doing Accounting's entry level position. Performs routine accounting activities such as maintenance of the general ledger, preparation of various accounting statements and financial reports and accounts payable functions. Has knowledge of commonly used concepts, practices, and procedures within the accounting field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Codes invoices and vouchers with proper account distribution. Prepare and pay AP invoices. Process stop payments and cash orders from the operations area. Maintain records of fixed assets. Maintain records of investments. Send and receive wire transfers. Balance daily teller cash. Process teammember and corporate visa reimbursements. Record month end accruals (and\u002For prepaid schedules). Daily Federal Reserve deposit and cash balancing; cash management. Reconcile master money transactions and official checks. Participates in projects relating to the teammembers’ job function. Maintain and reconcile general ledger accounts of the credit union. Provide backup support across various tasks to help maintain smooth daily operations and assist teammembers as needed. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":318,"slug":319,"title":320,"location":193,"raw_job_location_address_addressLocality":305,"raw_hiringOrganization_logo_url":193,"raw_description":321},64268,"service-delivery-representative-ii-schoolsfirst-federal-credit-union-2","Service Delivery Representative II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources. Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy. Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns. Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions. Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Intermediate knowledge of account fraud transactions Dispute and fraud card claim intake Intermediate knowledge of credit card transactions Intermediate knowledge of debit card transactions Intermediate loan account maintenance Set up electronic payments Set up\u002Frevise\u002Fcancel ACH payments Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Intermediate knowledge of eServices and Chat channels Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Intermediate knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Intermediate knowledge of NCUA share insurance coverage Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor. Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":323,"slug":324,"title":211,"location":193,"raw_job_location_address_addressLocality":325,"raw_hiringOrganization_logo_url":193,"raw_description":244},87221,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-9","Orange Branch",{"id":327,"slug":328,"title":329,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":330},87222,"consumer-loan-service-delivery-representative-ii-schoolsfirst-federal-credit-union","Consumer Loan Service Delivery Representative II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Service Delivery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Serve the Membership by providing World Class Personal Service, supporting Members Consumer Lending needs primarily via the phone by completing various consumer lending transactions, submitting consumer loan applications for decisions, gathering relevant loan documents and providing Members with consumer lending information and recommendations. Serves at an intermediate level of technical knowledge within the department for level I teammembers. Deliver World Class Personal Member Service in a caring, enthusiastic, professional and efficient manner, while contributing to Consumer Lending goals on accuracy and service quality. Serving the Membership over the telephone by answering and processing intermediate level Member consumer lending transaction requests, submitting loan applications, funding personal loans, credit cards, detailed ancillary knowledge, and provide consultative product and service information to Members. Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. Has an intermediate knowledge of consumer lending product and services including all DMV transactions and ancillary insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. Handles moderate escalations (i.e. loan denial questions; intricate product questions, etc.) and prevents Members from escalating by utilizing soft skills and intermediate de-escalation skills. Assist with training of new and existing team members. May assist with call transfers from level I representatives. Advocate for Members and be willing to escalate calls as appropriate and solicit help as needed from other departments. Maintain confidentiality of credit union and Member records. Communicate well both verbally and in writing, effectively share information and ideas with others, and demonstrate good listening skills. Provide consultative services to Members regarding credit union products and services by assessing the Member's needs and addressing their concerns. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Concentrates on caller Listens without interrupting Intermediate level knowledge of consumer lending products and services Basic knowledge of Real Estate products and services Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Excellent oral and written communication SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":332,"slug":333,"title":320,"location":193,"raw_job_location_address_addressLocality":305,"raw_hiringOrganization_logo_url":193,"raw_description":334},64271,"service-delivery-representative-ii-schoolsfirst-federal-credit-union-4","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 40 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources. Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy. Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns. Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions. Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Intermediate knowledge of account fraud transactions Dispute and fraud card claim intake Intermediate knowledge of credit card transactions Intermediate knowledge of debit card transactions Intermediate loan account maintenance Set up electronic payments Set up\u002Frevise\u002Fcancel ACH payments Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Intermediate knowledge of eServices and Chat channels Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Intermediate knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Intermediate knowledge of NCUA share insurance coverage Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of previous related experience required Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor. Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":336,"slug":337,"title":338,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":339},64272,"vice-president-contracts-attorney-schoolsfirst-federal-credit-union","Vice President, Contracts Attorney","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Vice President, Contracts Attorney Scheduled Weekly Hours: 40 What You’ll Be Doing Plans, directs, and oversees the comprehensive management of enterprise-wide contracts. Leads the negotiation, structuring, interpretation and administration of contractual documents on behalf of Credit Union business units, including contracts, NDAs, RFPs, RFIs, and RFQs. Provides proactive, strategic legal guidance to business unit leaders on contract-related matters, including contract risk allocation and structure. Anticipated base annual salary range of $220,000-$275,000 plus incentive eligibility. Reviews and negotiates contracts, non-disclosure agreements, requests for information, and requests for proposal. Leads and coordinates strategic engagement with business units, vendors, and vendors’ attorney(s) to achieve mutually agreeable decisions on all aspects of contracts. Collaborates with internal leaders to manage contract workflows and proactively mitigate risk. Directs the contract lifecycle from conception through completion of the negotiation process and contract execution. Maintains a deep expertise of contracts policy, legal risk and liability, and Credit Union contracting standards. Oversees contract preparation, internal review, and approval processes, ensuring compliance with Credit Union policies as well as applicable laws or regulations. Interprets contracts and provides proactive, strategic legal guidance to business units on contractual responsibilities. Oversees and manages outside legal counsel relationships on select contract reviews. Has current experience with technology contracts, including SaaS and other cloud-based solutions, with emphasis on data protection, information security, privacy, and emerging artificial intelligence-related risk. Understands artificial intelligence risk within the context of technology and vendor contracting and negotiates contract terms, use restrictions, risk allocation, governance, and safeguards necessary to protect the Credit Union and its Members. Must have strong understanding of federal and state laws and regulations for topics such as privacy and data protection. Additional Job Functions Develop and coach managers and team by establishing annual performance goals, allocating resources, setting priorities and progressing teammembers’ technical skills and knowledge. Manages division budget. Handles the most sensitive Member issues to ensure a positive Member experience and outcome. Contributes to organizational strategies and priorities as a member of Leadership team. Appropriately identifies, evaluates, and manages risk within area and implements risk mitigation strategies and activities as appropriate. Supports the Credit Union in overall financial objectives and Member Service goals. Establish and maintain strong working relationships with third-party vendors and sub-servicer to ensure highest level of service is provided to Members. Provides insights and recommendations as to the strength of the Credit Union’s brand and ways of enhancing them. Guides the department’s development by soliciting feedback from its internal customers and making needed improvements. Takes initiative to bring forward and implement ideas that help the Credit Union grow successfully. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required Bachelor's Degree required JD from an accredited law school; licensed to practice law in California or reciprocal jurisdiction required 15+ years of prior relevant experience required 10+ years of prior management experience required Knowledge, Skills, and Abilities Contract management and negotiation experience Diplomatic and clear communication skills to build strong partnerships across the organization Proactive self-starter and willingness to tackle tasks and situations to ensure efficiency in a high-volume environment Exceptional contract drafting and negotiation skills Experience with complex data privacy, information security, and cloud-based agreements Strong organizational skills with the ability to work independently Experience in software licenses and SaaS agreement negotiations Technical acumen to effectively use contract management tools, streamline processes, and creatively enhance contract management efficiency Expert working knowledge of MS Word and MS Excel SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":341,"slug":342,"title":276,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":343},87223,"consumer-loan-service-delivery-representative-schoolsfirst-federal-credit-union-2","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Service Delivery Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $20.30 - $29.43 Scheduled Weekly Hours: 30 What You’ll Be Doing Serve the Membership by providing World Class Personal Service, supporting Members Consumer Lending needs primarily via the phone by completing various consumer lending transactions, submitting consumer loan applications for decisions, gathering relevant loan documents and providing Members with consumer lending information and recommendations. Deliver World Class Personal Member Service in a caring, enthusiastic, professional and efficient manner, while contributing to Consumer Lending goals on accuracy and service quality. Serving the Membership over the telephone by answering and processing Member consumer lending transaction requests, submitting loan applications, funding personal loans and credit cards, and providing product and service information to Members. Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. Has a working knowledge of consumer lending product and services including DMV and insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. Advocate for Members and be willing to escalate calls as appropriate and solicit help as needed from other departments. Maintain confidentiality of credit union and Member records. May communicate with Members using electronic correspondence. Provide consultative services to Members regarding credit union products and services by assessing the Member's needs and addressing their concerns. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Knowledge, Skills, and Abilities Concentrates on caller Basic consumer lending product and service knowledge Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information efficiently Displays expected level of accuracy Summarizes transaction clearly and concisely Excellent oral and written communication skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":345,"slug":346,"title":347,"location":193,"raw_job_location_address_addressLocality":348,"raw_hiringOrganization_logo_url":193,"raw_description":349},64274,"financial-advisor-schoolsfirst-federal-credit-union","Financial Advisor","West Covina Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Financial Advisor Scheduled Weekly Hours: 40 What You’ll Be Doing Provides excellent service to Members seeking information on alternative investment products offered through broker\u002Fdealer. Assists Members with mutual funds, securities transactions, and financial planning. Discusses financial investment alternatives with Members. Evaluates Member’s goals, risk tolerance and suggests appropriate investments. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Updates SchoolsFirst FCU team on products and services offered through the investment program. Ensures required compliance documents are completed. Maintains regular contact with OSJ. Offers financial review sessions for all Members at least annually. Initiates Member investment selections and records transactions with broker\u002Fdealer. Schedules and conducts meetings with Members via phone and in person. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 7-10 years of prior relevant experience required Certifications or licenses including Series 7 and 66, or Series 63 and 65 in lieu of 66. California Insurance License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":351,"slug":352,"title":353,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":354},64275,"genesys-cloud-engineer-telecom-network-engineer-schoolsfirst-federal-credit-union","Genesys Cloud Engineer (Telecom Network Engineer)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for effective design, administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of Contact Center systems, is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities. Support SchoolsFirst’s complex telecommunications infrastructure, with a focus on one or more key functional areas: Routing and Switching, Voice & Collaboration and Contact Center Design, install and configure systems for the telecommunications infrastructure, using best practice principles Design and implement highly available solutions, in order to minimize repair and recovery efforts from hardware or software failures Perform tasks to ensure system availability and reliability, including daily monitoring, ongoing performance tuning and optimization, and OS and application patching Document Standard Operating Procedures (SOPs) for current system administration, while developing innovative and automated approaches for those processes which can be improved Troubleshoot, resolve and provide root cause analysis of complex system and user issues, independently or through coordination with 3rd party vendor support Collaborate with team members, service stakeholders and vendors to fulfill service and enhancement requests Manage vendor relationships by defining objectives, maintaining regular communication and establishing KPI’s to assess vendor performance Support ongoing improvements, including periodic failover and testing efforts, of disaster recovery and business continuity solutions Forecast, recommend, and implement capacity planning Provide after-hours maintenance and support as needed Provide world-class end-user service and technical support Obtain relevant certifications based on the Certification Path identified by management Consistently strive to make improvements to our processes and technology Participate in regularly scheduled huddles and meetings; report on individual metrics, analyze deviations, and discuss areas of improvement with the team as a whole On call rotation supporting the production environment 24x7x365. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required 5-7 years of contact center application and IP telephony experience required GCX-GCP Genesys Cloud CX Certified Professional preferred GCX-GCD Genesys Cloud CX Certified Developer preferred GCX-ARC Genesys Cloud Architect Certification GCP-GC Genesys Cloud Certified Professional GCD-GC Genesys Cloud Certified Developer Knowledge, Skills, and Abilities Advanced knowledge of UC\u002FCC applications with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8… Advanced knowledge of IP telephony architecture with 3+ years of practical experience with SIP trunks, SBCs, Media Gateways, FXS\u002FFXO, Codecs… Advanced knowledge of UC\u002FCC technologies (e.g. IVR, APIs, ACD, WFM\u002FWFO, Omnichannel communications…) Advanced knowledge of voip protocols (e.g., SIP\u002FSDP, RTP\u002FSRTP, WebRTC, MGCP…) Intermediate knowledge of network communication as defined by TCP\u002FIP and OSI models Intermediate knowledge of POTS, DS1\u002FT1, E1, DS3, OC3, FE, GigE and 10GigE. Intermediate knowledge monitoring tools for SNMP, packet capturing and application log files Intermediate knowledge of operating systems, servers and storage. Intermediate knowledge of CoS and QoS designs, configurations and support. Intermediate knowledge of audit and security best practices (CCPA, PII, PCI DSS, ISO). Additional Knowledge, Skills, and Abilities • Advanced knowledge of UCaaS\u002FCCaaS, with 2+ years of practical experience with Genesys Cloud • Support ongoing designs, implementations and management of Genesys Cloud’s Contact Center solution • Monitor, analyze and report on contact center performance using analytic tools for forecasting, metrics, and KPI’s. • Support capacity planning, load testing and performance tuning, to ensure optimal performance of the contact center systems. • Manage cloud services vendor(s), monitoring ticket escalations, coordinating upgrades and holding them accountable to contractual SLA’s and obligations. • Collaborate with cross-functional teams to ensure successful delivery of organizational projects, which require integration through Genesys Cloud APIs • Work closely with internal departments to understand their business requirements, in order to provide customized contact center solutions. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":356,"slug":357,"title":320,"location":193,"raw_job_location_address_addressLocality":358,"raw_hiringOrganization_logo_url":193,"raw_description":334},87224,"service-delivery-representative-ii-schoolsfirst-federal-credit-union-5","Sacramento Operations Center",{"id":360,"slug":361,"title":276,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":343},87225,"consumer-loan-service-delivery-representative-schoolsfirst-federal-credit-union-3",{"id":363,"slug":364,"title":365,"location":193,"raw_job_location_address_addressLocality":358,"raw_hiringOrganization_logo_url":193,"raw_description":366},87226,"recovery-representative-ii-schoolsfirst-federal-credit-union-2","Recovery Representative II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Recovery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for resolving delinquency on vehicle loans where timely payments are not being received. Provide direct assistance to our Members by working with them to identify the true cause of non-payment in order to provide personalized options. Position may focus on one or more of the functions described below (Charge-Off or Repossession). Charge-Off Functions Work on charged-off loans through inbound\u002Fout-bound calls, written and electronic correspondence, and other approved methods. Responsible for working specialized queues for defaulted repayment plans. Work with our Members and 3rd parties to set up repayment plans, negotiate settlements, re-establish Membership services, and perform account maintenance in order to accurately reflect the approved arrangements. Review charged-off loans for possible collection agency placement. Partner with team and management to refer accounts for litigation review. Assist management and team with miscellaneous projects and reporting including 1099-C tax form filings, monthly audits, and collection agency placements. Repossession Functions Works on delinquent vehicle loans through inbound\u002Fout-bound calls, written and electronic correspondence, and other approved methods. Responsible for working specialized queues for vehicle loans Reviews accounts to generate Final Demand Letters, Notices of Intent to Sell, and Deficiency Balance letters. Reviews accounts for repossession efforts and assists with reinstatement requirements Handles impounded vehicles and follows up as needed. This includes contacting tow yards and government agencies, negotiating fees, and handling Lien Objections and disposition paperwork Reviews, audits, and submits for approval vendor invoices Assists management and team with monthly audits and reports, as needed Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Previous financial institution or credit union experience Preferred Knowledge of FDCPA, TCPA and SCRA Excellent verbal and written skills Conflict resolution and negotiation skills Active listening skills Experience with inbound\u002Foutbound phone system preferred Intermediate computer and typing skills Basic skip tracing skills Additional Knowledge, Skills, and Abilities SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":368,"slug":369,"title":276,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":343},87227,"consumer-loan-service-delivery-representative-schoolsfirst-federal-credit-union-4",{"id":371,"slug":372,"title":373,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":374},87228,"endpoint-operations-representative-ii-schoolsfirst-federal-credit-union","Endpoint Operations Representative II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Endpoint Operations Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $29.79 - $44.68 Scheduled Weekly Hours: 40 What You’ll Be Doing The Endpoint Operations Representative II provides advanced technical support and system management for the organization's endpoint environment. This intermediate-level position handles complex troubleshooting, endpoint security administration, and software deployment projects while mentoring junior staff. Operating with increased autonomy, the role involves cross-functional collaboration on service improvements and technical escalations. Independently troubleshoot and resolve intermediate-level hardware, software, and network issues. Handle more complex cases before escalating. Configure, deploy, and manage endpoint devices using unified endpoint management (UEM) tools like Microsoft Intune or Quest KACE. Support software installations and updates across the fleet. Maintain accurate records of endpoint devices, manage equipment lifecycles, and coordinate with procurement for device replacement or upgrades. Assist in supporting mobile devices through MDM platforms (iOS, Android). Configure and troubleshoot mobile applications and device policies. Monitor adherence to SLAs and provide reporting on ticket resolution times and service performance. Provide on-site support for remote or branch offices, handling escalated issues and provisioning new equipment for location setups. Enforce basic security protocols, including ensuring devices meet security baselines and reporting on compliance issues. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Azure Fundamentals (AZ-900) preferred ITIL 4 Foundation preferred Good IT Support Certification preferred Participation in the CA DMV pull program may be required depending on assignment Knowledge, Skills, and Abilities System Administration: Advanced endpoint device configuration and troubleshooting OS deployment and system imaging (Windows, macOS) Enterprise software deployment and management Asset lifecycle and inventory management Advanced diagnostics and hardware repair Security and Access Management: Group Policy administration Disk encryption management (BitLocker, FileVault) Account provisioning and management Security patch deployment VPN configuration and support Enterprise Tools Proficiency: System management platforms (SCCM\u002FMECM, Intune, JAMF) Active Directory administration Technical Operations: PowerShell and command-line operations Data backup and recovery procedures Advanced network troubleshooting Mobile device management Project Implementation: Hardware refresh coordination Software deployment management Office relocation support SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":376,"slug":377,"title":329,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":330},87229,"consumer-loan-service-delivery-representative-ii-schoolsfirst-federal-credit-union-2",{"id":379,"slug":380,"title":381,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":382},87230,"financial-data-analyst-ii-sql-schoolsfirst-federal-credit-union","Financial Data Analyst II, SQL","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Financial Data Analyst II, SQL The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $88,221.00 - $132,331.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Performs financial, treasury, and data analytics to support liquidity management, share\u002Fdeposit reporting, cash forecasting, funding cost analysis, investment reporting, and balance sheet decision-making. Develops reporting solutions, dashboards, and analytical tools that provide actionable insights to Treasury leadership and business stakeholders. Writes and maintains SQL queries, views, and data processes to support reporting and analytical needs. Designs, develops, and maintains interactive dashboards to deliver actionable insights and support data-driven decision-making Processes and analyzes large data sets for the purposes of gaining important business insights and identifying trends Conducts detailed financial analysis, including variance analysis, trend analysis, and financial modeling, to support management decision-making Prepares accurate and timely financial reports, including monthly financial statements, budget vs. actuals reports, and ad-hoc analysis as needed Collaborates with cross-functional teams to gather and analyze financial data from various sources, including internal systems and external databases Supports month-end and year-end close process and performs reconciliations as needed Maintains and updates standard reporting & analysis to support operational decisions. Facilitates project deliverables and testing Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required Knowledge, Skills, and Abilities Strong SQL skills including complex queries, data validation, joins, aggregations, stored procedures, and performance optimization. Experience with dashboarding and visualization tools such as Power BI, Tableau, Dundas, or similar platforms. Strong organizational, problem-solving, verbal and written communication skills Strong analytical, quantitative, and technical skills Solid understanding of financial concepts, financial modeling, and core financial statements Proficiency with Microsoft Excel and PowerPoint Familiarity with Python for streamlining routine reporting, and analytical processes. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":384,"slug":385,"title":386,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":387},87231,"information-security-analyst-iii-schoolsfirst-federal-credit-union","Information Security Analyst III","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Information Security Analyst III The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $53.94 - $86.30 Scheduled Weekly Hours: 40 What You’ll Be Doing Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Ensures that teammembers understand and adhere to necessary procedures to maintain security. Performs daily operations and monitor events from multiple sources including, but not limited to, SIEM consoles, network and host based intrusion detection systems, firewall consoles, system logs (Unix and Windows), applications, databases, and other security information monitoring tools. Participates in knowledge sharing with other analysts and writing technical articles for internal Knowledgebase. Creates and maintains documentation for procedures and process improvement. Interfaces with users to understand their security needs and implements procedures that support security and business initiatives. Ensures users understand and adhere to necessary procedures to maintain security. Conducts accurate evaluation of the level of security required when requests are made by other teammembers and ensures that appropriate security measures are in effect to maintain an appropriate level of security confidentiality, availability and integrity. Weighs business needs against security concerns, finds the right solution to support the business and articulates any issues to management. Assists in the development, implementation and periodic review of security policies, procedures and metrics to ensure we are applying industry best practices and standards. Performs security assessments and reviews local area networking initiatives for security compliance. Ensures system resource configurations, software, applications and processes or guidelines comply with Information Security requirements, policies and standards. Assists in the planning, organizing and implementation of Information Security related projects. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required CISSP, CISA, CRISC, Security + certification or equivalent preferred Knowledge, Skills, and Abilities May require familiarity with domain structures, user authentication, and digital signatures Conducts accurate evaluation of the level of security required Requires an understanding of firewall theory and other security system configurations Has in-depth knowledge of intrusion detection and Internet architecture Must be able to weigh business needs against security concerns and articulate issues to management SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":389,"slug":390,"title":391,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":392},87232,"lead-api-software-developer-lead-software-developer-schoolsfirst-federal-credit-union","Lead API Software Developer (Lead Software Developer)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Lead API Software Developer (Lead Software Developer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $129,880.00 - $214,303.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides technical leadership for the architecture, design, development, governance, security, implementation, and support of enterprise APIs and integrations. Leads complex API initiatives across the full SDLC, establishes reusable standards and API-first practices, and guides developers, project teams, and business partners in delivering secure, scalable, reliable solutions. Evaluates technologies and integration approaches, resolves complex technical issues, and drives quality, observability, documentation, and continuous improvement across the API portfolio. Leads complex API and software development initiatives across the full SDLC, contributing directly to architecture, design, implementation, testing, deployment, troubleshooting, and production support to ensure successful delivery. Serves as the technical lead across multiple projects, providing hands-on development, technical direction, code and design reviews, work delegation, coaching, and mentoring to developers in collaboration with the Manager. Designs, develops, and continuously improves secure, scalable enterprise APIs, application integrations, and reusable patterns that support internal platforms, external partners, and third-party systems. Champions API-first and contract-first practices by defining clear, consumer-focused RESTful API contracts using standards such as OpenAPI\u002FSwagger and separating API definitions from backend implementation. Provides technical leadership and recommendations for API architecture, governance practices, standards, and the adoption of a centralized, audit-ready API catalog and reusable API library. Establishes and enforces API lifecycle controls covering design, testing, approval, deployment, versioning, documentation, deprecation, and retirement to maintain quality and consistency. Designs defense-in-depth API security using enterprise IAM, OpenID Connect, JWT, mutual TLS, gateway controls, PII encryption, audit logging, threat modeling, and automated security testing in the delivery pipeline. Develops and supports API enablement capabilities—including developer portals, documentation, SDKs, and sandbox environments—to accelerate adoption and manage APIs as products across free, partner, and enterprise access tiers. Implements API observability through structured logging, distributed tracing, usage and performance metrics, service-level objectives, and proactive alerting to improve reliability and incident response. Partners with business units, security, risk, compliance, architecture, and vendors to translate requirements into technical solutions, design integrations and automations, and evaluate build-versus-buy and hybrid gateway strategies. Plans and coordinates project delivery by prioritizing requests, developing estimates, assigning work, managing schedules and dependencies, and applying Agile\u002FScrum practices to meet commitments. Evaluates existing applications, integrations, development processes, and emerging technologies to identify performance, automation, standardization, and modernization opportunities across the IT organization. Defines and reports project status, API governance metrics, and KPIs—including standards compliance, approval cycle time, catalog adoption, reliability, usage, and security defect trends—to management and stakeholders. Serves as senior technical resource and project lead, developing estimates, budgets, resources, managing project schedules, deliverables and status reporting to meet approved scope and timelines. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 7-10 years of prior relevant experience required Knowledge, Skills, and Abilities Expert knowledge of C# , .NET Core, and modern software development practices Strong understanding of RESTful API design, integration patterns, versioning, and governance Experience designing scalable, secure, and maintainable applications, services, and microservices Proficiency with SQL Server, T-SQL, database design, and performance optimization Experience with modern web technologies including JavaScript, TypeScript, and HTML5 Experience supporting mobile application platforms utilizing Swift, Java and Kotlin Experience with cloud platforms, CI\u002FCD pipelines, and DevOps practices Knowledge of authentication, authorization, API security, and secure coding practices Proficiency with Azure DevOps, source control, automated testing, and deployment tools Experience working in Agile and Scrum environments Strong analytical, troubleshooting, and problem-solving skills Ability to establish and enforce development standards, engineering best practices, and API governance Ability to lead technical design efforts, mentor developers, and conduct code reviews Strong verbal and written communication skills Ability to manage priorities and deliver results across multiple initiatives Knowledge of financial services, digital banking, and credit union operations, or the ability to quickly acquire such knowledge SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":394,"slug":395,"title":396,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":397},87233,"real-estate-equity-loan-consultant-schoolsfirst-federal-credit-union","Real Estate Equity Loan Consultant","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Real Estate Equity Loan Consultant Scheduled Weekly Hours: 40 What You’ll Be Doing This position is a base plus commission role. The base pay is $28.85 per hour. Responsible for originating Real Estate Equity loans; this role includes providing telephone and web support for inbound loan inquiries from Members. The main function is providing excellent service, being a trusted advisor, and originating Real Estate Equity loans. Member Service Excellence: Deliver world-class personal service by assisting Members with Real Estate Home Equity loan products in a caring, friendly, courteous, and professional manner. Acting as Trusted Advisor and Member advocate: Demonstrate willingness to serve and advocate for the Member. Provide tailored financial solutions to Members, addressing their needs and concerns regarding credit union products and services and gaining agreement. Counsel and pre-qualify Members for home equity loan requests, referring Members to the Mortgage team when appropriate. Financial Assessment: Analyze Members’ financial information, including income, assets, investments, and debts, to evaluate their credit profile and financial history while acting as a trusted advisor. Utilize software to determine the Member’s borrowing capacity and repayment ability and submit loan applications through the real estate origination system. Product Recommendation: Makes informed loan product recommendations to Members by demonstrating an understanding of the pricing aspect, including various rate\u002Fpoint scenarios, underwriting guidelines, compliance, and documentation requirements. Production: Consistently meet or exceed production targets set by management, ensuring efficiency and quality at all tasks. Pipeline Management: Manage a Home Equity loan pipeline, maintaining consistent communication with Members until they decide to proceed or not with obtaining a Home Equity loan. Documentation Management: Collect necessary documentation from Members and provide the loan disclosure package. Collaborate with loan processors and underwriters to ensure all required supporting documentation is obtained while fostering effective communication and teamwork. Disclosure Management: Ensures all necessary disclosures are sent to Members in compliance with regulations, fully informing them of the loan process and timelines. Rate Lock Initiation: Guide Members through pricing options and rate lock policy and initiate lock requests as needed. Compliance Adherence: Ensure compliance with all requirements of the Real Estate Department’s Standard Operating Procedures (SOP). Annual review and certification. Responsible for monitoring and staying compliant, including (TIL) RESPA and Reg-B regulations. Honesty and Integrity: Uphold the highest professional standards by acting with integrity and making the right decisions, even when not under direct supervision. Foster a culture of trust by earning the confidence of both members and fellow team members through reliable and ethical behavior. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 3-5 years of prior related experience required Register with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the \"SAFE Act\") required Knowledge, Skills, and Abilities Demonstrates effective rapport-building techniques with Members. Listens attentively without interruption. Asks clarifying questions to ensure accurate understanding. Paraphrases Members information to confirm comprehension. Identifies and prioritizes essential information. Enters data within established timelines. Maintains a high level of accuracy in all interactions. Displays expected level of accuracy Summarizes calls clearly and concisely Proficiency in English and Spanish language skills are preferred to serve our diverse Member base better. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":399,"slug":400,"title":401,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":402},87234,"solutions-architect-schoolsfirst-federal-credit-union","Solutions Architect","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Solutions Architect The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $112,185.00 - $179,496.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for delivering technology solutions and architecture designs that meet business needs while aligning with IT Architecture standards and reference architectures. Primary focus is point solutions, enhancements to existing solutions, vendor and technology evaluations, technical documentation, and participation throughout solution design and delivery. Evaluates AI-enabled solutions and recommends approaches that address security, privacy, data governance, responsible AI, scalability, integration, and operational support Create solution architecture designs that align with enterprise standards, reference architectures, security requirements, and business objectives. Serve as a bridge between technical teams, vendors, business units, and other stakeholders during solution development. Evaluate vendors, products, and proposed technologies to determine whether they meet business, security, architecture, integration, and support requirements. Collaborate with IT teams and business stakeholders throughout discovery, design, implementation, and production-readiness activities. Create and maintain solution architecture diagrams, technical diagrams, data flows, integration designs, architecture decisions, and supporting presentations. Review solutions before implementation to confirm alignment with approved designs, standards, and architecture requirements. Provide technical expertise related to solution architecture, design, development, testing, integration, delivery, and ongoing support. Conduct peer reviews and contribute to IT Architecture processes, standards, reusable patterns, reference architectures, and technology roadmaps. Collaborate with Enterprise Architects to ensure architecture artifacts accurately document relevant business processes, data, integrations, applications, infrastructure, security, and technology components. Document existing systems and technology portfolios and recommend improvements, modernization opportunities, and technical-debt remediation when appropriate. Identify architecture risks, assumptions, dependencies, constraints, and nonfunctional requirements, including availability, resilience, scalability, performance, maintainability, and supportability. Participate in architecture governance and review forums and clearly communicate recommendations, decisions, exceptions, and required follow-up actions. Evaluate and design AI-enabled solutions that align with enterprise architecture, security, privacy, data governance, and responsible AI requirements. Understand common AI architecture patterns, including generative AI, large language models, retrieval-augmented generation, model integration, and AI agent workflows. Assess AI solutions for data quality, access controls, accuracy, explainability, scalability, monitoring, and operational support. Collaborate with business, Data Services, Information Security, Compliance, and technology teams to document AI architectures, identify risks, and recommend appropriate safeguards. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications Bachelor's Degree or equivalent years of related experience in information technology, computer science, software engineering, or a related field required 5-7 years of experience in building\u002Fimplementation of technology solutions ServiceNow Certified System Administrator certification preferred ServiceNow Certified Application Developer certification preferred One or more relevant ServiceNow Certified Implementation Specialist certifications preferred ServiceNow Certified Technical Architect or demonstrated progress toward an advanced ServiceNow architecture credential preferred TOGAF certification or familiarity with enterprise architecture frameworks preferred License\u002FCertifications - Azure Architecture preferred License\u002FCertifications - AWS Architecture preferred Knowledge, Skills, and Abilities Experience with AWS, Azure, or comparable cloud platforms. Experience creating high-quality technical documentation, architecture diagrams, integration diagrams, and data flows. implementation proposals, and solution designs. Working knowledge of AI architecture concepts, including generative AI, large language models, retrieval-augmented generation, model integration, and responsible AI controls. Broad technical knowledge covering infrastructure, applications, APIs, integrations, identity and access, data, cloud services, security, and software development. Ability to translate business needs into practical technical designs and clearly explain architecture decisions, risks, and tradeoffs. Strong written, verbal, presentation, facilitation, and stakeholder-management skills. Knowledge of ServiceNow platform architecture, standards, integration patterns, technical guardrails, and governance practices that promote platform health, reuse, upgradeability, and minimal customization. Ability to evaluate ServiceNow capabilities, configurations, applications, workflows, data models, and integrations and determine the appropriate use of out-of-the-box features, configuration, scoped applications, integrations, or customization. Experience providing architectural guidance for ServiceNow implementations, upgrades, new modules, integrations, performance, security, data integrity, access controls, observability, operational readiness, and platform evolution. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":404,"slug":405,"title":406,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":407},87236,"statistical-data-analyst-schoolsfirst-federal-credit-union","Statistical Data Analyst","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Statistical Data Analyst The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $78,419.00 - $117,628.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Assists in the development, maintenance, and execution of statistical models in SAS or comparable system, recommending revisions and improvements to existing statistical models, conducting and documenting detailed analysis, and reporting various findings to management as required for stress testing purposes, capital planning, and budgeting purposes. Updates, maintains, and evaluates existing statistical and predictive models to identify historical trends and forecast future performance of credit losses, loan originations, pre provision net revenue and other related measures using SAS or comparable system, based upon projections of macroeconomic variables from the Federal Reserve and internally developed business assumptions as required by NCUA for capital planning, stress testing, budgeting, and CECL requirements. Analyzes existing models, challenges their assumptions, evaluates their performance and robustness effectively, writes comprehensive code, reporting, and validation documents, and presents findings to management. Performs and documents quantitative assessments of all aspects of models including theoretical aspects, model design and implementation, data integrity, and reliability. Keeps up-to-date with industry best practices and emerging trends in statistical analysis and modeling and applies those methods in day-to-day activities. Assists in the creation of reports and presentations to communicate findings to model owners and other key stakeholders. Ensures the accuracy and reliability of data used in the model building and projection processes by performing established data checks and validations. Communicates data quality concerns with more senior analysts and\u002For management to determine ways to address concerns. Applies statistical techniques to analyze data, forecast, interpret, and quantifies trends on various aspects of information using processes already in place. Updates and aids in the development of various risk and regulatory reporting, including the development of stress testing schedules and capital plan reports, presentations, and written narratives as part of the Credit Union’s annual capital plan submission. Works closely with senior analysts and other teammembers throughout the Credit Union to understand project requirements, data needs, and deliverables. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required Master's Degree preferred 1-3 years of prior relevant experience required Knowledge, Skills, and Abilities Understanding of statistical methods, probability theory, data cleaning\u002Fimputation, and advanced statistical and quantitative analysis required Knowledge of a coding based statistical language required, such as SAS, R, Python, Matlab, etc. Knowledge of SAS preferred Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Strong analytical and problem-solving abilities, effective communication and writing skills, and willingness to learn and adapt to new processes Data management and data mining skills, specifically with experience using SQL coding preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":409,"slug":410,"title":411,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":412},87240,"senior-servicenow-developer-senior-software-developer-schoolsfirst-federal-credit-union","Senior ServiceNow Developer (Senior Software Developer)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Senior ServiceNow Developer (Senior Software Developer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $112,185.00 - $179,496.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Independently design, develop, and enhance moderately to complex ServiceNow applications based on detailed functional and technical specifications. Perform coding, testing, debugging, documentation, maintenance, and ongoing support activities across the application lifecycle. Develop, implement, maintain, and resolve application and system issues using established SchoolsFirst FCU and credit union development standards, with minimal supervision. Build new ServiceNow application components to meet user and business requirements, leveraging platform capabilities and best practices. Configure and customize ServiceNow applications using tables, profiles, and vendor‑supplied tools to implement approved enhancements and changes. Adhere to general and credit union specific coding standards, SDLC practices, and SchoolsFirst FCU’s Agile methodology. Create and maintain clear technical and functional documentation for new solutions and enhancements to existing applications. Test and debug new and existing application software, including solutions developed by other team members, to ensure accuracy, integrity, interoperability, performance, and completeness. Demonstrate the ability to quickly learn, adapt, and become proficient in new technologies, tools, and development standards. Stay current on emerging technologies and ServiceNow platform advancements through research, training, and collaboration with peers and industry professionals. Provide ongoing system support, troubleshooting, and maintenance as required to ensure platform stability and reliability. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications Bachelor’s degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience required 5-7 years progressive experience in a software related field required 3–5 years of hands-on ServiceNow development experience required ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required. ServiceNow implementation experience preferred. Strong, demonstrable experience with one or more ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), Financial Services Operations (FSO), or Service Portal \u002F Employee Center. Advanced JavaScript development skills using Glide APIs. Experience building and customizing Service Portal widgets using AngularJS, HTML, and CSS. Experience with Automated Test Framework (ATF). Experience with Now Assist \u002F Generative AI features, Virtual Agent, or AI‑driven workflows preferred. Knowledge, Skills, and Abilities Working knowledge of ITIL fundamentals and service management concepts. Understanding of CMDB fundamentals, including configuration items, relationships, and data quality principles. Strong analytical, problem solving, and troubleshooting skills. Ability to work effectively in a collaborative, Agile team environment. Strong written and verbal communication skills, with the ability to document and explain technical solutions clearly. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":414,"slug":415,"title":211,"location":193,"raw_job_location_address_addressLocality":206,"raw_hiringOrganization_logo_url":193,"raw_description":416},77775,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-4","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":418,"slug":419,"title":248,"location":193,"raw_job_location_address_addressLocality":217,"raw_hiringOrganization_logo_url":193,"raw_description":250},77782,"lead-personal-banker-member-service-representative-iv-schoolsfirst-federal-credit-union-2",{"id":421,"slug":422,"title":423,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":424},77783,"asset-management-specialist-schoolsfirst-federal-credit-union","Asset Management Specialist","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Asset Management Specialist The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $33.51 - $50.27 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for administering and continuously improving the automation of the entire asset life cycle for IT hardware and software, as well as the rest of the enterprise assets. Collaborate with multiple divisions to develop and implement procedures for tracking all enterprise assets and oversee quality control throughout the asset life cycle. Supports the asset management life cycle for tracking and accounting for all assets from procurement to disposal. Manages acquisition, deployment, utilization, tracking, security, and final disposition of IT and Enterprise assets. Responsible for developing, documenting, and managing IT business processes associated with hardware and software asset & licensing management. Responsible for research, recommendation of and assistance with the implementation of asset management tools and processes. Monitors, reports and coordinates the maintenance of company assets with business owners, including new purchases and retirement of assets. Performs audits through data collection and analysis for software and hardware to identify incorrect data entries, end of life, inactive software and hardware usage and inactive users. Reconciliation of asset records when discrepancies are discovered in the database through the audit process or independently discovered. Assists in the development of asset standards involving the identification, classification, and control of assets. Assists with the improvement, integration, and execution of the IT asset management service into a fully mature business integrated function. Coordinates with other departments as needed to ensure compliancy for hardware and software assets, organization wide. Develops and implements procedures for tracking assets to oversee quality control throughout their lifecycles, including the disposition of assets at end of life. Assists technical teams with updating and maintaining the data integrity of the software and hardware asset management systems. Maintains the standard service catalog in ServiceNow. Minimizes organizational cost through product standardization and tracking. Periodically evaluates process and program effectiveness and takes action to maintain continuous improvement. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 1-3 years of prior relevant experience required ITAM (IT Asset Management) certification or equivalent work experience preferred Knowledge, Skills, and Abilities Advanced knowledge in data manipulation skills (e.g., MS SQL) and manipulating data (Excel, Access etc.). Proficient in MS Office (Outlook\u002FWord\u002FExcel\u002FPowerPoint). Strong working knowledge of IT asset management principles and concepts applicable to software, hardware, and inventory administration Knowledge of the following systems preferred: ServiceNow, Coupa Ability to exhibit flexibility and adaptability while collaborating across multiple divisions Possess excellent data gathering, analytical and problem-solving skills Ability to produce reports and respond to requests from management Subject matter expert and support the growth of the Enterprise Asset Management Program SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":426,"slug":427,"title":211,"location":193,"raw_job_location_address_addressLocality":428,"raw_hiringOrganization_logo_url":193,"raw_description":416},77785,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-5","Sacramento Fruitridge Branch",{"id":430,"slug":431,"title":432,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":433},77791,"sr-consumer-loan-service-delivery-representative-schoolsfirst-federal-credit-union","Sr Consumer Loan Service Delivery Representative","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Sr Consumer Loan Service Delivery Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $27.02 - $39.18 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World Class Member service to Members via the phone or email. Provides detailed information and promotes credit union products and services to build relationships. Handles most complex situations in the consumer loan area. Serves as a lead to assist department Supervisors and Assistant Managers in achieving Consumer Loan Originations objectives. Serves as a subject matter expert focused on creating a great Member experience acting as trusted advisors for Consumer Loan Originations contact center teammembers and leadership, supporting the credit union with knowledge and guidance. Assist with onboarding new teammembers as they complete classroom training by assisting in the learning lab where teammembers are trained after returning from classroom training. Serving the Membership over the telephone by answering and processing expert level Member transaction requests and providing product and service information, while supporting various consumer lending call queues. Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. Has an expert knowledge of consumer lending products and services including all DMV transactions and ancillary insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. Makes exceptions within limits independently based on expertise and convey specific recommendations when decision is outside authority limits. Possesses an expert level understanding of consumer lending servicing, identifying needs, researching escalated situations, making consultative recommendations, and processing Member requests. Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. Take an active advisor role with denials to understand when a loan should be reconsidered for an approval and advocate with support. Provide expert financial advice to the Member based on the denial codes\u002Fcomments in an effort to help the Member garner an approval in the future. Handles expert level escalations (i.e. loan denial questions; intricate product questions, etc.) where Members are asking to escalate their situation to a higher level of authority. This includes working the escalation and\u002For advanced queues taking escalations from Members and teammembers. Works with minimal supervision, using advanced problem solving skills and sound judgment when advocating for Member. Will assist taking calls on the Supervisor\u002FAssistant Manager escalation queue. Assists Consumer Loan Originations with training of new teammembers and cross training of existing teammembers in area of specialty. Keeps up to date with policy\u002Fprocedure updates and helps train team on higher lending skills (discussing\u002Funderstanding loan decisions, escalated situations, how to be an advisor versus a product expert, etc.). May collaborate with Leaning & Development regarding training recommendations and other departments (operations, servicing, etc.) as service collaborators. Serves as a lead in the department to teammembers by providing one on one feedback from observations\u002Fcall monitoring, coaching, mentoring, efficiency\u002Fadherence, training on policies and procedures, new\u002Fenhanced services, relays observational feedback to Management along with suggestions on service improvements and actions they recommend to deliver a higher level of service. Maintain professional and technical knowledge by completing ilearn activities; attending educational workshops, when available; reviewing professional publications; establishing personal networks; benchmarking world-class practices. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 5-7 years of prior related experience required Knowledge, Skills, and Abilities Demonstrated expert level proficiency with Consumer Loan systems and tools Require deep knowledge and understanding of teammember workflows Highly proficient communication and interpersonal skills Proficient in relevant computer applications Provides suggestions for streamlining department and credit union operations Displays courtesy and sensitivity Effective verbal and written communication skills Complies with legal and regulatory guidelines Alerts management to questionable practices Asks questions to clarify and verify information Summarizes transaction clearly and concisely Uses correct terminology Consistent demonstration of Leadership skills Practices empowered decision making SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":435,"slug":436,"title":437,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":438},77796,"endpoint-services-engineer-schoolsfirst-federal-credit-union","Endpoint Services Engineer","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Endpoint Services Engineer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $46.90 - $75.04 Scheduled Weekly Hours: 40 What You’ll Be Doing The Endpoint Services Engineer is a senior individual contributor who provides technical leadership and mentorship to administrators while managing the organization's endpoint security program. This role is responsible for securing and maintaining the enterprise endpoint and mobile device fleet through our Endpoint Protection Platform (EPP). The position combines strategic oversight with hands-on technical execution to drive standardization of endpoint configurations, security hardening, vulnerability management, and advanced Endpoint Detection and Response (EDR) solutions, all aligned with the company's zero trust and XDR strategies. The engineer collaborates with cross-functional teams to develop security policies, automate routine management tasks, and support physical and virtual endpoint infrastructure. The ideal candidate will possess deep expertise in endpoint management, scripting, security configuration, and troubleshooting security software. Researches, evaluates, and recommends software and hardware products to maintain a stable and consistent end-user environment. Designs and implements advanced endpoint management solutions, optimizing processes and systems for the entire endpoint fleet. Serves as a project technical lead, providing tasks and technical leadership and executing plans and implementing technical solution projects to refresh supported systems. Designs and implements endpoint architecture, network integration, and backend infrastructure to support endpoint deployment and management. Automates complex, organization-wide tasks and integrates endpoint systems with other core IT systems (e.g., networking, identity management). Serves as an expert across multiple operating systems (Windows, macOS) and responsible for ensuring seamless integration of devices across diverse platforms. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required MD-102, MS-101 required SC-200 required CompTIA Network+ required CompTIA Security+ preferred Knowledge, Skills, and Abilities Technical Core Competencies: Required Skilled in managing Apple devices (macOS\u002FiOS) for deployment, configuration, and ongoing support via MDM and MAM solutions in both on-premises and cloud\u002FSaaS environments. Preferred Expertise in automated OS deployment, system optimization, and troubleshooting across macOS and Windows platforms. Advanced expertise in Active Directory and hybrid identity management, including Group Policy, multi-domain setups, and role-based access controls Security and Compliance: Expert in designing and maintaining endpoint configurations Expert in applying robust security protocols across multi-platform environments. Skilled in implementing best practices for identity management within Active Directory and UEM frameworks to support organizational security policies. Cloud Integration and Infrastructure: Expertise in managing both on-premises and cloud-based infrastructures Proficient in implementing scalable device configurations and updates within cloud environments. Automation and Scripting: Advanced skills in PowerShell with additional proficiency in Python and Bash, developing automation frameworks for application packaging, deployment, inventory management, and system configuration across macOS and Windows. Demonstrated experience creating cross-platform automation processes. Project Management and Process Improvement: Proven ability to lead endpoint lifecycle projects and enhancements, optimizing deployment pipelines and enforcing compliance. Skilled in identifying process improvement opportunities within endpoint management, leading initiatives that reduce operational overhead, improve incident response, and elevate system performance. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":440,"slug":441,"title":442,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":443},77797,"real-estate-loan-underwriter-iii-schoolsfirst-federal-credit-union","Real Estate Loan Underwriter III","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Real Estate Loan Underwriter III The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $33.51 - $50.27 Scheduled Weekly Hours: 40 What You’ll Be Doing Has primary responsibility for loan quality. Ensures that approved loans meet State and Federal regulatory requirements, investor requirements and internal Lending Policy and Standard Operation Procedures (SOP's). Underwrites real estate loan requests in a manner that is compliant with internal Lending Policies, SOP’s, including matrices and Investor guidelines. Provides upfront credit approval and final approval on all loans within individual lending authority limits. Apply team and department “Best Practices” as instructed by Management. Continues to develop knowledge in secondary investor lending requirements and SchoolsFirst FCU lending policies, guidelines, and operating systems. Is accountable for reviewing internal policy documents and SOP’s on a frequent basis to ensure that skills and understanding are current. Is familiar with the AllReg’s system to review investor guidelines as needed. When necessary assists in processing applications by performing processing functions including Member contact updates, third party communication, and other processing or loan closing tasks. Is the initial contact for escalated Member calls regarding appraisals, counter-offers or loan stipulations requested. Mentors loan consultants, processors and closers and leads these groups in developing skills and experience with loan requirements. Ensures that Loan Operating System (LOS) is updated in all required areas on a daily basis. Reviews SOP exception requests, or provides loan counter-offers and either approves within individual limits or makes a decision recommendation to senior underwriter or management. Ensures that department turnaround times for period from receipt of completed application to credit approval then funding are met. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 3-5 years of prior related experience required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":445,"slug":446,"title":447,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":448},77799,"senior-endpoint-services-administrator-schoolsfirst-federal-credit-union","Senior Endpoint Services Administrator","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Endpoint Services Administrator The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $42.41 - $63.62 Scheduled Weekly Hours: 40 What You’ll Be Doing The Sr Endpoint Services Administrator leads and executes complex operations for the organization's endpoint and mobile device fleet, implementing advanced configurations, security frameworks, and compliance solutions. This experienced individual contributor drives device deployment strategies, architects security patch management processes, and develops monitoring solutions while working autonomously with minimal supervision. Success requires advanced expertise in endpoint management tools, scripting automation, and enterprise security protocols. The role encompasses project ownership, process improvement initiatives, and cross-functional collaboration. Responsible for security enforcement and automation initiatives with a focus on increased autonomy, independent decision-making and leadership. (e.g., a switch from MobileIron to Microsoft Intune). Lead endpoint-related projects, such as large-scale deployments from one platform to another (e.g., a switch from MobileIron to Microsoft Intune). Coordinate with cross-functional teams for the deployment of new technologies, ensuring that end-user devices are fully integrated with the corporate network and tools. Support IT initiatives related to onboarding new systems or enhancing existing systems by testing and validating endpoint solutions. Generate regular reports on the health and performance of endpoint devices, including device compliance, software deployment success rates, and security posture. Provide analytics and insights to IT leadership regarding endpoint fleet health and efficiency, identifying areas for improvement and optimization. Act as a liaison between the Endpoint Services team and other IT departments to ensure proper coordination on issues related to networking, security, or systems integration. Involved in enforcing advanced security protocols and collaborating with the InfoSec team to mitigate threats. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required MD-101, MD-102, or SC-200 or equivalent required SC-900 required CompTIA Network+ preferred ACSP preferred Knowledge, Skills, and Abilities Project Management and Process Improvement: Experience overseeing and implementing endpoint management initiatives, focusing on process improvement, automation, and operational efficiency Security and Compliance Standards: Advanced knowledge in endpoint security and compliance, capable of enforcing policy frameworks across diverse OS environments (Windows, macOS, iOS). Cloud Integration and Infrastructure: Expertise in cloud and on-premises integrations, including endpoint management through tools like Microsoft Intune, Jamf, and Azure AD. Experienced in hybrid identity solutions and managing endpoint connectivity through secure configurations. Advanced Automation and Scripting: Strong skills in scripting (PowerShell, Bash, AutoIT) to automate complex deployment and troubleshooting tasks, with proven success in streamlining processes and reducing operational workload through automation. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":450,"slug":451,"title":452,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":453},77800,"it-application-support-representative-iii-schoolsfirst-federal-credit-union","IT Application Support Representative III","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. IT Application Support Representative III The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $33.51 - $50.27 Scheduled Weekly Hours: 40 What You’ll Be Doing Serves as a senior individual contributor and subject matter expert responsible for the operational health, stability, and performance of the credit union's core application portfolio and approximately 6,000 daily automations executed across Symitar, OpCon, UiPath, and Axway. Proactively monitors and reports on environmental health, leads the triage and resolution of complex job, file transfer, and core application incidents, and partners with IT Automation Engineers, IT Core Development, and business application owners to enhance the reliability and effectiveness of the production environment. Owns the operational readiness of new automations and the onboarding of applications into the managed services model, expanding operational support beyond core platforms to applications such as Patriot Officer, ACH systems, and other business applications. Manages small- to medium-sized operational initiatives and serves as the primary escalation point for Level 1 and Level 2 operators. Performs responsibilities as defined within applicable RACI models under the direction of the Manager while contributing to continuous improvement, service reliability, and operational excellence. Serves as a subject matter expert for the operational health of Symitar, OpCon, UiPath, and Axway, and the large volume of daily automations they execute. Leads triage, root cause analysis, and resolution of complex production incidents impacting core processing, batch jobs, RPA workloads, and file transfer operations. Proactively monitors environmental health, including job throughput, queue depth, file SLA attainment, error rates, and automation success rates; reports KPIs, trends, and optimization recommendations to management. Partners with IT Automation Engineers on production readiness reviews, deployment of new automations and schedules, and continuous feedback loops that improve reliability and supportability. Partners with IT Core Development on Symitar release and code promotion practices, including operational verification, backout planning, and post-deployment monitoring. Owns the operational onboarding of new business applications into the managed services model, expanding operational support and coverage. Coordinates operational aspects of releases and system changes; ensures change management, release management, and quality assurance practices align with ITIL principles. Manages vendor support cases and escalations with core application vendors to identify root causes and drive timely remediation. Provides operational input into capacity planning, schedule design, and resiliency improvements across the core application environment. Leads recovery efforts for high-impact processing events and owns operational communications during production incidents. Mentors and coaches Level I and Level II representatives; performs peer reviews of operational changes, runbooks, and shift handoff documentation. Supports disaster recovery and business continuity planning, testing, and execution for core application systems. Serves in a 24x7 on-call rotation as a senior support resource for the production environment. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 3-5 years of prior related experience required ITIL Foundation required OpCon Operator\u002FAdministrator Certification preferred Symitar\u002FEpisys Operations Training preferred UiPath Orchestrator-related Certification preferred Axway Operations Training preferred Knowledge, Skills, and Abilities Advanced operation and troubleshooting of OpCon, including schedule design review, frequency analysis, and failure pattern analysis. Symitar\u002FEpisys operational expertise, including familiarity with PowerOn\u002FRepGen execution, SymConnect\u002Ffile delivery integrations, and core processing cycles. UiPath Orchestrator operational expertise — queues, assets, triggers, robot fleet health, and production troubleshooting in partnership with IT Automation Engineers. Axway\u002Fmanaged file transfer operations, certificate\u002Fkey lifecycle awareness, and partner onboarding from an operations perspective. Operational onboarding of business applications (ACH, Patriot Officer, and similar) into a managed-services model. Monitoring and observability tooling (e.g., Splunk, SolarWinds, Dynatrace\u002FAppDynamics, native platform dashboards) and KPI reporting. ITIL practices for incident, problem, change, and release management. Scripting for operational efficiency (PowerShell, Python, or Bash) sufficient to read, modify, and execute automation aids. Compliance and regulatory awareness (SOX, NCUA, PCI) as applied to core application operations. Project management and ability to lead operational initiatives. Strong oral, written, and interpersonal communication skills. Prior experience in Financial Services and\u002For Credit Union preferred. Additional Knowledge, Skills, and Abilities Ability to maintain composure and lead clearly during high-pressure, member-impacting production incidents. Strong understanding that this team operates the financial heartbeat of the credit union — accuracy, timeliness, and auditability are paramount. Comfortable serving as the Run partner to Build teams (IT Automation Engineers, IT Core Development) receiving handoffs and owning production outcomes end-to-end. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":455,"slug":456,"title":457,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":458},77802,"senior-network-administrator-schoolsfirst-federal-credit-union","Senior Network Administrator","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Network Administrator The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $42.41 - $63.62 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of network infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) under general supervision from manager. Collaborate with peers and manager on operational tasks, system enhancements and project activities. Support enterprise Cisco network infrastructure, including routing and switching, wireless networking, SD-WAN, network monitoring, branch\u002FATM connectivity, and network operations. Install, configure, maintain, patch, upgrade, and troubleshoot network systems and related infrastructure. Develop and maintain configuration standards and operating procedures. Coordinate with vendors for technical support and upgrades. Monitor network health, availability, alerts, logs, performance, capacity, and system integrity; provide KPI and metrics reporting as needed. Respond to incidents, problems, service requests, and escalations; monitor ITSM queues and prioritize resolution appropriately. Lead root cause analysis efforts for major incidents. Act as an escalation point for complex network issues. Develop and maintain configuration standards, operating procedures, documentation, runbooks, and process improvements. Conduct after-hours maintenance. Coordinate with team members, vendors, engineering teams, and service stakeholders for support, upgrades, maintenance, and project work. Create, change, and delete user accounts per request. Provide assistance for support cases escalated by Network Administrators I & II Conduct after-hours maintenance, participate in the on-call rotation supporting the production environment 24x7x365, and travel to remote office and ATM locations up to 50% of the time. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of relevant network infrastructure experience required. Cisco CCNA Routing and switching required Cisco CCNA Wireless preferred Cisco CCNA Security preferred ACMA\u002FACCA preferred CCSA preferred F5-CA preferred Participation in the CA DMV pull program may be required depending on assignment Knowledge, Skills, and Abilities Intermediate knowledge of routing, switching, LAN\u002FWAN, TCP\u002FIP, OSI, VLANs, trunking, NAT, QoS, DHCP, DNS, HSRP, IPsec, EIGRP, OSPF, and BGP. Foundational to intermediate knowledge of SD-WAN, branch connectivity, circuit failover, DIA, broadband, MPLS, cellular connectivity, and enterprise network monitoring. Foundational to intermediate knowledge of Python and Ansible. Foundational to intermediate knowledge of monitoring applications: Live Action, Thousand Eyes, Solarwinds, and other products. Foundational to intermediate knowledge of wireless networking, including Aruba, Cisco Wireless, access point monitoring, client troubleshooting, and RF basics. Foundational to intermediate knowledge of incident, request, task, and change management workflows; device lifecycle support; configuration validation; backup review; and standardization efforts. Foundational to intermediate knowledge of network documentation, configuration checklists, diagrams, branch\u002FATM support documentation, standard operating procedures, automation, reporting, and operational efficiency practices. Intermediate knowledge of SNMP, logging, packet capture, operating systems, servers, storage, audit\u002Fsecurity best practices, and data center standards including cabling, power, fire suppression, and safety. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":460,"slug":461,"title":452,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":453},77803,"it-application-support-representative-iii-schoolsfirst-federal-credit-union-2",{"id":463,"slug":464,"title":211,"location":193,"raw_job_location_address_addressLocality":222,"raw_hiringOrganization_logo_url":193,"raw_description":416},64239,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-2",{"id":466,"slug":467,"title":320,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":468},64253,"service-delivery-representative-ii-schoolsfirst-federal-credit-union","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 25 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources. Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy. Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns. Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions. Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Intermediate knowledge of account fraud transactions Dispute and fraud card claim intake Intermediate knowledge of credit card transactions Intermediate knowledge of debit card transactions Intermediate loan account maintenance Set up electronic payments Set up\u002Frevise\u002Fcancel ACH payments Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Intermediate knowledge of eServices and Chat channels Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Intermediate knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Intermediate knowledge of NCUA share insurance coverage Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of previous related experience required Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor. Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":470,"slug":471,"title":472,"location":193,"raw_job_location_address_addressLocality":473,"raw_hiringOrganization_logo_url":193,"raw_description":474},64257,"sr-people-systems-analyst-workday-schoolsfirst-federal-credit-union","Sr People Systems Analyst, Workday","Telecommute - CA (Southern)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Sr People Systems Analyst, Workday The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $97,552.00 - $156,083.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Supports in the optimization of HRIS systems, with a primary focus on Workday, through continuous process improvement, automation, or other system enhancements to deliver an excellent and efficient end-user experience. Supports various system modules and integrations, support semi-annual upgrade processes, and deploy new functionality as approved. Collaborates across departments, serving as a key liaison between users and People Systems & Analytics. Partners with Lead People Systems Analyst to ensure seamless enhancements and integration of new Workday features. Configures, administers, and adjusts business process steps to ensure accurate and timely completion of transactions. Maintains configurable Workday security groups; including role-based, user-based, segmented, and rule-based groups. Provides support and functional expertise in the development of requirements for third-party and internal integrations. Serves as a conduit between users and People Systems and Analytics, fostering best practice discussions and process improvements. Collaborates with impacted areas on bi-annual Workday releases. Uses Customer Central and other Workday tools to synchronize data and assists in deploying configurations between tenants. Documents requirements, performs configuration, drafts test plans and user acceptance criteria. Supports new Workday features and functions. Partners with internal stakeholders in a journey of continuous implementation, optimization, and adoption. Supports data integrity within the Workday ecosystem by completing reoccurring audits and data validation that promote accuracy and compliance. Participates in functional technology audits with internal\u002Fexternal auditors or other stakeholders. Assists teams with the configuration and support of annual programs. Appropriately escalate service requests that require higher levels of technical support. Configures mass data change templates via Enterprise Interface Builder (EIB). Provides technical assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution. Stays up to date with the external technology landscape by participating in Workday Community and other forums to identify new and emerging technologies, as well as opportunities for automation and technology optimization to improve overall usability of the system. Creates and maintains HRIS documentation - including job aids for teammembers, SOPs for administrative users, etc. Creates complex calculated fields for use in reporting and integrations. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required Workday Pro Certification in relevant areas required Knowledge, Skills, and Abilities Experience managing large-scale HR technology system administration with specific experience in Workday HCM and other modules such as Integrations, Compensation, Talent Management & Skills, Recruiting, Learning, and AI agents. Required. Required Strong understanding of Workday design, structure, functions and processes, and experience with database tools. Required Proven project management capabilities including planning, organizational skills, effective time management and a growth mindset. Required Advanced proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Preferred Familiarity with SQL and ability to execute basic data extractions. Preferred Skilled in facilitating Workday system enhancements, leading implementation projects, orchestrating successful system go-lives, and providing comprehensive technical support thereafter. Ability to work independently, manage multiple priorities, and remain agile in a challenging environment. Excellent problem-solving, troubleshooting, and analytical capabilities. Demonstrated ability to handle confidential data with a high degree of accuracy. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":476,"slug":477,"title":199,"location":193,"raw_job_location_address_addressLocality":478,"raw_hiringOrganization_logo_url":193,"raw_description":201},64238,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union-2","Inglewood Branch",{"id":480,"slug":481,"title":205,"location":193,"raw_job_location_address_addressLocality":482,"raw_hiringOrganization_logo_url":193,"raw_description":233},64243,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union-2","Los Angeles Mid City Branch",{"id":484,"slug":485,"title":486,"location":193,"raw_job_location_address_addressLocality":487,"raw_hiringOrganization_logo_url":193,"raw_description":488},64244,"member-service-representative-ii-schoolsfirst-federal-credit-union","Member Service Representative II","Pico Rivera Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Member Service Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":490,"slug":491,"title":492,"location":193,"raw_job_location_address_addressLocality":493,"raw_hiringOrganization_logo_url":193,"raw_description":494},64246,"manager-branch-schoolsfirst-federal-credit-union","Manager, Branch","Pasadena Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Manager, Branch The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $112,185.00 - $179,496.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for planning, directing and overseeing all functions of assigned location (express center, full service branch or cluster of branches) including but not limited to: Ensuring quality Member service experiences, ensuring branch is run within audit compliance, directing branch focuses to achieve credit union goals, and providing coaching and development of assistant manager, supervisor and teammembers to enhance the Member service experience. Utilize lending authority to make quality loan decisions and create plans to increase Member participation through focus on quality service in all teammember interactions. Attracts new Members through participation in school, community and business functions. Conducts, coordinates and trains staff on school visitations and off-site presentation efforts. Creates an environment to ensure a world-class Member experience at every branch interaction. Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. Maintains consumer loan decision authority and assists team with escalated lending situations. Directs branch marketing efforts. Researches, evaluates, and implements department and\u002For divisional projects. Additional Job Functions Provides daily support to staff, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances. Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required Bachelor's Degree or equivalent years of experience preferred 10+ years previous experience, financial industry preferred 1-3 years previous management experience required Participation in the CA DMV pull program may be required depending on assignment Knowledge, Skills, and Abilities Typically manages a medium-to large-size branch or cluster of branches. Specific criteria is based on a weighted average of branch size(s) and activity. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":496,"slug":497,"title":199,"location":193,"raw_job_location_address_addressLocality":487,"raw_hiringOrganization_logo_url":193,"raw_description":218},64247,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union-5",{"id":499,"slug":500,"title":501,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":502},64249,"bsa-specialist-temporary-schoolsfirst-federal-credit-union","BSA Specialist - Temporary","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. BSA Specialist - Temporary The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $29.79 - $44.68 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for reviewing and researching Member transactions to identify and report suspicious activity to ensure the Credit Union's compliance with the aspects of the Bank Secrecy Act, USA Patriot Act and Office of Foreign Assets Control (OFAC). Performs daily review, monitoring, and analysis of various reports, logs, and transaction data to identify trends, unusual activity, and monitor large day to day account activity and determine if transactions are suspicious in nature. Participates in efforts to collect and analyze metrics utilizing existing internal reporting tools to continually improve processes and reports owned by the business unit. Reviews and files timely Currency Transaction Reports based on aggregated cash transactions including ATM and multiple branch deposits and\u002For withdrawals. Utilizes BSA\u002FAML automated system and various reports to identify suspicious activity and perform moderately complex investigations to identify Bank Secrecy Act issues such as money laundering, terrorist financing, internal \u002F external fraud schemes, structuring, and illegal money service business activity. Demonstrates proficiency in investigative practices associated with an experienced investigator (conduct interviews, collect data, compile documentation and evidence, maintain accurate notes, develop initial and ongoing reports of investigations, prepare comprehensive, accurate and timely Suspicious Activity Reports). Reviews and investigates OFAC alerts for a determination of actual OFAC match or false match, and responds to OFAC related questions from branches and various departments. Conducts enhanced due diligence searches on high-risk accounts and entities. Maintains the Credit Union’s centralized list of customers exempt from large currency transaction reporting requirements. Researches current laws and regulations through government and other journals, publications and manuals. Reads, researches, interprets and generally stays abreast of the requirements of the Bank Secrecy Act. Assists in preparing documentation for and coordination of audits and examinations by regulatory agencies. Assists teammembers with specific BSA and OFAC related questions. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 1-3 years of prior relevant experience required CAMS – Certified Anti Money Laundering Specialist preferred Knowledge, Skills, and Abilities Entry level knowledge in BSA, AML, CIP and OFAC laws and regulations, and related best practices required. Knowledge of concepts, practices and compliance techniques for the financial services industry Ability to understand complex legal and regulatory issues and laws Understanding of methodologies for researching and analyzing compliance issues Understanding of reporting requirements of various regulatory agencies Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Familiarity with Symitar system and reports Preferred Familiarity with anti-money laundering applications Preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":504,"slug":505,"title":205,"location":193,"raw_job_location_address_addressLocality":506,"raw_hiringOrganization_logo_url":193,"raw_description":507},64252,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union-5","Riverside Riverwalk Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 25 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":509,"slug":510,"title":511,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":512},64258,"asset-liability-analyst-ii-schoolsfirst-federal-credit-union","Asset Liability Analyst II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Asset Liability Analyst II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $88,221.00 - $132,331.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Assist in the preparation and analysis of balance sheet, net economic value (NEV), and net interest income (NII) forecasts under various scenarios. Support the processing of results and preparation of detailed reports for senior management. Contribute to the development and refinement of modeling techniques for net interest income and balance sheet projections for capital planning and stress testing. Utilize intermediate data management techniques to obtain, maintain, and develop the data needed for the ALM model. Perform data validation tasks to ensure data accuracy and integrity. Collaborate with senior analysts and other teammembers to ensure alignment of ALM strategies with overall business objectives. Provide guidance and support to entry-level analysts as needed. Monitor, analyze, and report interest rate risk exposure using Asset\u002FLiability Management (ALM) software through intermediate scenario analysis and stress testing. Verify the accuracy, reasonableness, and consistency of results by providing detailed analysis of key drivers. Perform simulations under multiple scenarios to compute market value, effective duration, and other key metrics of interest-bearing accounts and instruments on the balance sheet. Update and refine methods and analyses to derive input assumptions for ALM models, such as prepayment speeds, deposit decay rates, and deposit betas. Obtain and manage subsystem data for ALM software’s monthly processes and assist in data reconciliation. Maintain and update ALM model parameters and account attributes. Operate the cash flow engine for budget\u002Freforecast processes. Perform data mining, analysis, and reporting tasks as assigned. Stay current with economic and fixed-income market trends. Collaborate with senior analysts and other teammembers to ensure alignment of ALM strategies with overall business objectives. Provide guidance and support to entry-level analysts as needed. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required Knowledge, Skills, and Abilities Solid understanding of financial principles and asset liability management (ALM) and working knowledge of financial systems such as Bancware or ZM Desk. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and intermediate proficiency in financial modeling and analysis. Strong analytical and problem-solving skills as well as effective communication skills, both written and verbal. Proficient data management and data mining skills, particularly around SQL coding. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":514,"slug":515,"title":516,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":517},64259,"consumer-loan-servicing-representative-ii-schoolsfirst-federal-credit-union","Consumer Loan Servicing Representative II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Servicing Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for providing direct assistance to Members, teammembers, and third parties regarding inquiries, research, and solutions related to Member loans post-funding and DMV title processing. This role ensures timely completion of requests and transactions while complying with internal standards, DMV guidelines, and external regulations. Processes payoff requests\u002Fdemands, corrections, reamortizations, payment skips, and file maintenance for consumer loans. Ensures refunds and loan payments are properly credited or applied to Member loans. Handles payoff processing and coordinates title release. Evaluates insurance settlements, processes insurance proceeds, coordinates title release, and completes Letters of Guarantee. Reviews DMV packets from frontline or CL Operations for accuracy and prepares for processing. Responds to Member, third-party, and teammember inquiries concerning loan servicing, payoffs, DMV-related questions, and other loan information. Assists Members, branches, and other departments via phone queue calls with DMV questions, title issues, and registration-related problems. Submits files to DMV to secure collateral and takes steps to reduce Member penalties and fees. Maintains working knowledge of DMV policies and procedures and explains them to Members and teammembers. Maintains a working knowledge of Consumer Lending SOPs, desktops, and DMV guidelines. Reviews DMV reports to identify outstanding titles, contact Members or dealers to perfect titles, and process lien releases for paid-off secured loans. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Intermediate knowledge of loan servicing and DMV processes Excellent communication and problem-solving skills Ability to manage multiple tasks with accuracy and attention to detail Familiarity with regulatory compliance requirements Proficiency in Microsoft Office and internal loan servicing systems SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":519,"slug":520,"title":521,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":522},64263,"people-systems-analyst-ii-workday-schoolsfirst-federal-credit-union","People Systems Analyst II, Workday","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. People Systems Analyst II, Workday The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $42.41 - $63.62 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems are achieved. Collaborate with peers and manager on operational tasks, system enhancements and project activities. Administers and adjusts business process steps to ensure accurate and timely completion of transactions. Documents requirements, business processes and system workflows. Appropriately escalates service requests that require higher levels of technical support. Provides general assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution. Creates and maintains general documentation, including job aids, desktop procedures for end users, etc. Develops innovative solutions within existing functionality to address emerging needs. Collaborates with other teammembers to identify opportunities for process improvements and automation within Workday. Contributes to the development and maintenance of Workday business processes, and analytics to support functional areas. Provides end-user support and training, ensuring teammembers are equipped to effectively use Workday and its features. Provides one-on-one guidance to teammembers to accelerate user acceptance and familiarity with Workday. Assists in designing and implementing new functionalities. Recommends, implements, and plans for improvements, enhancements, and new applications to the Workday system. Troubleshoots intermediate issues or problems related to workflow and business process function regularly. Supports assigned Workday module(s) and applies knowledge to maintain effective system utilization and accuracy. Performs root cause analysis and exercises appropriate problem management strategies. Acts as escalation point for user-reported issues. Provides training to end-users, HR professionals and managers on Workday system usage, best practices, and new features. Additional Job Functions Experience supporting basic Workday configuration across one or more modules, including Compensation, Integrations, Talent Management & Skills, Recruiting, Learning, or AI agents. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required Workday Pro Certification in 1 or more areas required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":524,"slug":525,"title":304,"location":193,"raw_job_location_address_addressLocality":305,"raw_hiringOrganization_logo_url":193,"raw_description":526},64267,"service-delivery-representative-iii-schoolsfirst-federal-credit-union-2","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative III The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 30 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions. Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform advanced research on Member accounts with problem-solving to identify and correct Member concerns with following-through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members. Explain benefits in a manner that supports Member understanding and includes promotions and financial education resources. Effectively de-escalate calls using care, compassion, and empathy to provide options and seek guidance from specialty departments or advanced support. Works independently to problem solve, take initiative, use good judgement for decision making within prescribed limits. Advocate for Members with an ability to uncover and understand the true need being expressed, to evaluate and propose viable resolution. Assist with department projects, support service initiatives, creating training resources, and provide improvement opportunities for processes or functions. Serve as a mentor for new teammembers by providing peer coaching and beneficial feedback, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Advanced knowledge of account fraud transactions Dispute and fraud card claim intake Advanced knowledge of credit card functions, interfacing with multiple complex systems. Advanced knowledge of debit card functions, interfacing with multiple complex systems. Advanced loan account maintenance and recommendations Set up and revise electronic payments Set up\u002Frevise\u002Fcancel ACH payments Advanced knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Advanced knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Awareness of legal processes, i.e., levies, subpoenas, escheat, fiduciary accounts, etc. Advanced knowledge of NCUA share insurance coverage Provide next level support for SDR I and SDR II teammembers Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Advanced technical knowledge with eServices and Chat channels, to include troubleshooting, assisting with Zelle and other electronic money transfer systems. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 3-5 years of previous related experience required Credit union\u002Ffinancial institution experience preferred Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":528,"slug":529,"title":530,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":531},64269,"sr-real-estate-project-coordinator-schoolsfirst-federal-credit-union","Sr Real Estate Project Coordinator","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Sr Real Estate Project Coordinator The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $37.70 - $56.55 Scheduled Weekly Hours: 40 What You’ll Be Doing Under general supervision, responsible for independently coordinating and driving Real Estate projects from initiation through completion, ensuring alignment with departmental goals and operational priorities. The Sr RE Project Coordinator partners with Real Estate leadership to deliver impactful results, enhance efficiency, and implement localized process improvements. This role acts as a key liaison between the BU and other departments, ensuring effective communication, alignment, and timely delivery of initiatives. Coordinate and oversee projects, ensuring goals, deliverables, and success criteria are defined and achieved in alignment with departmental objectives. Develop and maintain project plans, schedules, and resource assignments, tracking progress against milestones and proactively addressing risks or roadblocks. Facilitate collaboration across departments by serving as the Real Estate primary liaison, ensuring priorities are communicated, dependencies are managed, and timelines are met. Anticipate and identify opportunities for process improvements; propose and implement scalable solutions that enhance efficiency, effectiveness, and adaptability. Manage data collection, analysis, and reporting to evaluate project performance and inform decision-making. Partner with leadership to develop, update, and maintain process documentation (e.g., SOPs), ensuring changes are communicated and supported with training or change management as needed. Lead Real Estate project meetings by preparing agendas and materials, facilitating discussions, and ensuring action items are tracked and completed. Provide guidance to less experienced coordinators or teammembers in support of project execution. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 5-7 years of prior related experience required Knowledge, Skills, and Abilities Working knowledge of project coordination practices and ability to apply them to BU initiatives. Strong skills in coordinating resources, timelines, and deliverables across multiple stakeholders. Effective communication skills with the ability to prepare reports and facilitate meetings. Ability to identify process improvements and contribute to efficiency within BU projects. Proficiency with Microsoft Office and collaboration tools. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":533,"slug":534,"title":320,"location":193,"raw_job_location_address_addressLocality":305,"raw_hiringOrganization_logo_url":193,"raw_description":535},64270,"service-delivery-representative-ii-schoolsfirst-federal-credit-union-3","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Representative II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 25 What You’ll Be Doing To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact. Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues. Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts. Perform account transactions and requests with accuracy, ensure your Members’ needs are met by clearly answering all their questions, and seeking out assistance as needed. Maintain the confidentiality of Credit Union and Member records. Protect the security of our Members’ accounts by properly identifying Members and listening for indications of Member impersonators and\u002For fraudsters before conducting transactions Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers. Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements. Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution. In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources. Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy. Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns. Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions. Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others. Areas of Responsibility: Intermediate knowledge of account fraud transactions Dispute and fraud card claim intake Intermediate knowledge of credit card transactions Intermediate knowledge of debit card transactions Intermediate loan account maintenance Set up electronic payments Set up\u002Frevise\u002Fcancel ACH payments Ability to process international and domestic wire transfers Ability to process Secure Message correspondence Intermediate knowledge of eServices and Chat channels Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates Intermediate knowledge of retirement products Facilitate account vesting changes Verify Membership eligibility Intermediate knowledge of NCUA share insurance coverage Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of previous related experience required Knowledge, Skills, and Abilities Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor. Listens without interrupting Asks questions to clarify and verify information Recaps transaction to ensure understanding Identifies essential information Enters information quickly Displays expected level of accuracy Summarizes transaction clearly and concisely Uses correct terminology Problem-solving skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":537,"slug":538,"title":539,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":540},64273,"splunk-administrator-site-reliability-engineer-schoolsfirst-federal-credit-union","Splunk Administrator (Site Reliability Engineer)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Splunk Administrator (Site Reliability Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $46.90 - $75.04 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for deploying, managing and optimizing. Onboard machine data, build queries using Search Processing Language (SPL) and design dashboards to power IT Enterprise Applications, Security Operations and observability practices. Proactively monitor and report on the environmental health of applications, as well as engage in critical system outages (triage) resolution efficiently to identify, review, analyze, debug and resolve issues with a team of Site Reliability Engineers. Serve as a subject matter expert for the Splunk Platform. . Ensure enterprise applications and supporting platforms are fully functional, reliable, available, performant, and secure through frequent monitoring, operational checks, and timely restoration of service in the event of outages, ingestion issues, or system failures. Ingest and onboard new operational data sources, including server, application, infrastructure, network, security, API, and system logs; ensure data is reliable, appropriately normalized, accurately timestamped, correctly categorized, and aligned to the Splunk Common Information Model where applicable. Monitor and maintain Splunk platform health, including indexers, search heads, data flows, storage utilization, clustered or distributed components, internal logs, capacity trends, and service availability; resolve ingestion bottlenecks, performance issues, and platform outages. Create, maintain, and improve real-time Splunk dashboards, visualizations, alerts, reports, metrics, logs, traces, and event views to provide actionable insight into system health, service levels, user experience, operational risk, network activity, security events, and threat indicators. Craft, tune, and optimize Splunk Processing Language (SPL) searches, scheduled searches, alert logic, reports, dashboards, and resource-intensive queries to improve performance, reduce noise, support accurate KPI\u002FSLA reporting, and enable analysis across large datasets. Configure automated alerts and triggers for anomaly detection, system downtime, performance degradation, ingestion issues, and cyber or operational threats so critical issues are flagged immediately and routed for response. Alert and accurately report KPIs on systems status with tuning recommendations at regular intervals; provide detailed analysis using APM, Splunk, and other monitoring or observability solutions. Support a 24x7 production environment with a team of experienced engineers, including on-call rotation, deployment support, and timely response to critical incidents as needed. Respond quickly to incidents, investigate triggered alerts, isolate performance bottlenecks, fix issues, and work with other engineers to ensure enterprise applications and platforms remain fully functional with a Member-first focus. Serve as an escalation point for complex application, infrastructure, observability, security, and platform issues; coordinate resolution across infrastructure engineering, software engineering, software quality assurance, cybersecurity, operations, vendors, and other organizational teams. Support incident triage, root cause analysis, post-incident reviews, postmortems, and corrective action planning; identify recurring issues and recommend preventive improvements. Develop solutions to meet technical and business requirements; create detailed design documents and associated solutions built around current and new technologies. Demonstrate application environment tuning abilities and provide solutions to capacity requirements, including JVM, web containers, database connections, HTTP servers, and related enterprise application components. Contribute to automation and efficiency improvements for application and infrastructure buildout components, operational tasks, monitoring coverage, and deployment readiness. Ensure effective release management, change management, quality assurance, rollback planning, peer review, and deployment readiness in project lifecycles using an ITIL-centric approach. Support production and non-production environments, account for differences in each environment for deployments and testing, and peer review changes within the Enterprise Applications team. Maintain and improve configuration documentation, diagrams, SOPs, runbooks, work\u002Fincident ticketing systems, knowledge articles, training materials, and other supporting documentation. Ensure adherence to configuration, operating, security, compliance, and governance best practices and standards, including approved capacity, licensing, access control, and retention requirements. Deploy and troubleshoot applications on both Java and .NET platforms as an expert for infrastructure and development teams. Ensure the highest levels of service for Members and Team Members. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required Knowledge, Skills, and Abilities Knowledge of the following: Java Enterprise Edition and .NET frameworks. Standard java\u002F.NET tools to debug application and system performance issues. Tuning application serving environments. Software release management and the SDLC. Redhat Linux and Microsoft Windows Server 2008\u002F2012. Security best practices for multi-tiered operating systems as well as application security practices. Disaster recovery experience Preferred Application Performance Management, such as Application Dynamics, Splunk and\u002For SNMP monitoring tools IBM Security Access Manager (ISAM), IBM\u002FApache HTTP Server, IBM Secure Directory Server Preferred Scripting skills for automating tasks Experience with Docker, Kubernetes, Openshift, Python, Jenkins, Git\u002FGitflow, Ansible, Quay and Artifactory Preferred Managing IBM AIX, Redhat, Linux and\u002For Microsoft Windows Servers, process development, support and implementation of systems architecture Must possess solid oral and written communication, project management, and interpersonal skills. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":542,"slug":543,"title":544,"location":193,"raw_job_location_address_addressLocality":545,"raw_hiringOrganization_logo_url":193,"raw_description":546},77777,"teller-member-service-representative-i-temporary-schoolsfirst-federal-credit-union","Teller (Member Service Representative I) - Temporary","South Corona Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) - Temporary The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 30 What You’ll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":548,"slug":549,"title":205,"location":193,"raw_job_location_address_addressLocality":550,"raw_hiringOrganization_logo_url":193,"raw_description":551},77778,"personal-banker-member-service-representative-ii-schoolsfirst-federal-credit-union-6","Cerritos Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 20 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":553,"slug":554,"title":199,"location":193,"raw_job_location_address_addressLocality":555,"raw_hiringOrganization_logo_url":193,"raw_description":556},77779,"personal-banker-member-service-representative-iii-schoolsfirst-federal-credit-union-6","Mission Viejo Santa Margarita Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $27.02 - $39.18 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Processes new Memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems Completes documentation for accounts and loans according to credit union procedures. Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans). Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 3-5 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":558,"slug":559,"title":560,"location":193,"raw_job_location_address_addressLocality":561,"raw_hiringOrganization_logo_url":193,"raw_description":562},77780,"personal-banker-member-service-representative-ii-temporary-position-schoolsfirst-federal-credit-union","Personal Banker (Member Service Representative II) Temporary position","Cypress Branch","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) Temporary position The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 40 What You’ll Be Doing Provides World Class Member service to Members visiting branch\u002Fservice center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Notary License required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":564,"slug":565,"title":270,"location":193,"raw_job_location_address_addressLocality":325,"raw_hiringOrganization_logo_url":193,"raw_description":272},77781,"assistant-manager-branch-schoolsfirst-federal-credit-union-2",{"id":567,"slug":568,"title":299,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":569},77784,"loan-adjuster-ii-schoolsfirst-federal-credit-union-2","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Loan Adjuster II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Collects on loans of all stages of delinquency made by the Credit Union where timely payments are not being received. Communicates with Members using advanced skills to identify the true cause of non-payment and provides a personalized options to each Member. Works on all delinquency stages through inbound\u002Fout-bound calling, letters, and other approved methods, collects past due payments and\u002For negotiates payment arrangements or repayment plans to resolve delinquent loans or negative shares by identifying reason for delinquency and offering appropriate options to Members. Documents all conversations and collections activity in collection systems. May be responsible for funding of workout loans or working collections reports, such as the available money letter report. Maintains adherence to all federal and state regulations and Credit Union policies. Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes adjustments to Member loans as needed, including but not limited to, due date changes, opening\u002Fclosing lines of credit, closing negative accounts, and payment plan maintenance. Recommends Members with delinquent accounts for work out loans, deferments, re-ages, reduced payments, repossession and charge-off. Refers complex situations to the appropriate resources to ensure timely resolution. May provide suggestions for streamlining departmental and Credit Union operations. When assigned, helps to complete projects and reports related to the department. May perform more advanced research and analysis on accounts, may skip trace and perform asset searches. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Knowledge of bankruptcy laws, FDCPA, TCPA and SCRA Excellent verbal and written skills Uses active listening skills to determine the Member’s hardship and provides appropriate solution. Ability to multi-task Intermediate computer and typing skills Experience with inbound\u002Foutbound phone system preferred Conflict resolution and negotiation skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":571,"slug":572,"title":365,"location":193,"raw_job_location_address_addressLocality":238,"raw_hiringOrganization_logo_url":193,"raw_description":366},77786,"recovery-representative-ii-schoolsfirst-federal-credit-union",{"id":574,"slug":575,"title":211,"location":193,"raw_job_location_address_addressLocality":271,"raw_hiringOrganization_logo_url":193,"raw_description":244},77787,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-6",{"id":577,"slug":578,"title":211,"location":193,"raw_job_location_address_addressLocality":271,"raw_hiringOrganization_logo_url":193,"raw_description":223},77789,"teller-member-service-representative-i-schoolsfirst-federal-credit-union-7",{"id":580,"slug":581,"title":582,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":583},77790,"bu-data-analyst-ii-schoolsfirst-federal-credit-union","BU Data Analyst II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. BU Data Analyst II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $78,419.00 - $117,628.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for gathering, organizing, and analyzing complex data to provide actionable insights that inform business decisions. This role supports data-related projects within the business unit and understands intermediate functional data needs. Key activities include gathering data requirements, data collection, processing, cleaning, analysis, and visualization. Examines and identifies data patterns and trends to answer business questions and improve decision-making across various areas of the business. Prepares and analyzes datasets to produce reports and visualizations (e.g., dashboards, performance metrics, basic trend analysis). Identifies and communicates data-driven insights to support operational improvements and business objectives. Assists in defining data requirements and ensuring data accuracy through validation and cleaning processes. Works collaboratively with stakeholders to address data-related challenges and develop practical solutions. Creates and maintains SQL scripts and workflows for recurring data tasks and reporting. Contributes to the development of processes to improve data management and reporting efficiency. Supports data-related projects by performing detailed analysis and providing actionable recommendations. Continues to build technical expertise by learning advanced tools and techniques under guidance. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required Participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":585,"slug":586,"title":587,"location":193,"raw_job_location_address_addressLocality":265,"raw_hiringOrganization_logo_url":193,"raw_description":588},77792,"manager-trust-investment-services-schoolsfirst-federal-credit-union","Manager, Trust & Investment Services","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Manager, Trust & Investment Services The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $153,259.00 - $252,877.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for planning, directing and overseeing the operations of the department. Assists in product development, enhancements and maintaining relationships with the team members, branches and educational community. Ensures the delivery of superior Member service and products to the Members and team members. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances. Ensures compliance with state and federal laws as well as any other applicable regulations. Provides daily support to staff, including answering questions and problem resolution. Provides training and coaching and counseling to team members for the purpose of developing the team and maintaining the credit union’s primary focus on Member Service. Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Provides consultative services to Members regarding credit union products and services and ensures that team members are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. Maintains thorough knowledge of retirement products including but not limited to, all IRA products, 457(b), 403(b), State Teachers Retirement and Public Employees Retirement System. Maintains NASD Series 7, 63, 65 and 24 licenses and California Department of Insurance Licenses. Maintains relationships with all third party contracted and partners included but not limited to insurance general agency and the broker\u002Fdealer. Replies to Members via written correspondence; responds to Member comments or suggestions; Assists Members in person and over the phone. Oversees the compliance of NASD requirements; handles the complex and non-routine inquiries by the branches\u002Fdepartments and Members. Responsible for personal production determined by the VP. Provides guidance and coaching to financial consultants. Analyzes and makes recommendations as to any changes, updates in NASD regulations, forms, methods and systems and directs the implementation. Additional Job Functions Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations. Ensures compliance with state and federal laws as well as any other applicable regulations. Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior functional experience required 1-3 years of prior management experience required Maintains NASD Series 7, 63, 65 and 24 licenses and California Department of Insurance Licenses required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":590,"slug":591,"title":592,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":593},77793,"consumer-loan-servicing-rep-ii-schoolsfirst-federal-credit-union","Consumer Loan Servicing Rep II","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Servicing Rep II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.33 - $32.38 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for providing direct assistance to Members, teammembers, and third parties regarding inquiries, research, and solutions related to Member loans post-funding and DMV title processing. This role ensures timely completion of requests and transactions while complying with internal standards, DMV guidelines, and external regulations. Processes payoff requests\u002Fdemands, corrections, reamortizations, payment skips, and file maintenance for consumer loans. Ensures refunds and loan payments are properly credited or applied to Member loans. Handles payoff processing and coordinates title release. Evaluates insurance settlements, processes insurance proceeds, coordinates title release, and completes Letters of Guarantee. Reviews DMV packets from frontline or CL Operations for accuracy and prepares for processing. Responds to Member, third-party, and teammember inquiries concerning loan servicing, payoffs, DMV-related questions, and other loan information. Assists Members, branches, and other departments via phone queue calls with DMV questions, title issues, and registration-related problems. Submits files to DMV to secure collateral and takes steps to reduce Member penalties and fees. Maintains working knowledge of DMV policies and procedures and explains them to Members and teammembers. Maintains a working knowledge of Consumer Lending SOPs, desktops, and DMV guidelines. Reviews DMV reports to identify outstanding titles, contact Members or dealers to perfect titles, and process lien releases for paid-off secured loans. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required 1-3 years of prior related experience required Knowledge, Skills, and Abilities Intermediate knowledge of loan servicing and DMV processes Excellent communication and problem-solving skills Ability to manage multiple tasks with accuracy and attention to detail Familiarity with regulatory compliance requirements Proficiency in Microsoft Office and internal loan servicing systems SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":595,"slug":596,"title":597,"location":193,"raw_job_location_address_addressLocality":288,"raw_hiringOrganization_logo_url":193,"raw_description":598},77794,"sql-server-database-administrator-database-administrator-schoolsfirst-federal-credit-union","SQL Server Database Administrator (Database Administrator)","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. SQL Server Database Administrator (Database Administrator) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $53.94 - $86.30 Scheduled Weekly Hours: 40 What You’ll Be Doing Responsible for performing enterprise database administration and management activities in a safe, recoverable manner that ensures the optimal operation for SQL Server environments within the organization. Responsible for organizing, monitoring, database creation, incident management, monitoring, tuning, access provisioning, Backup & Restore and database migrations into a hybrid server environment. Pro-actively execute and schedule on-going maintenance, performance tuning, and capacity planning for all Database environments. Consult with management team on project plans\u002Fschedules for resources and database related projects and efforts. Implement regular and ad-hoc database platform upgrades and patch management for all database servers and supporting tools. Provide input in the planning of organization database platform including all supporting tools in the database ecosystem. Identify and initiate resolutions to user problems\u002Fconcerns associated with database server software. Work with Data Services team to establish security standards and how database server environments will be accessed and protected. Serve as point of escalation for performance tuning and potential service level issues for database environments both proactively and when problems occur. Collaborate with Data Services team to define and design for logical & physical database architecture and roadmap, which may require interviewing users and understanding their data usage requirements and needs. Collaborate with IT Compute, Network teams to perform capacity management and planning in collaboration with development personnel, system administrators and system architects. Establish and maintain relationships with I.S. & service providers, including knowledge of best practices, documentation preparation, policies and technical details. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 5-7 years of prior relevant experience required Knowledge, Skills, and Abilities Strong SQL and stored procedure development skills Exposure to SSIS, SSRS and PowerBi Exposure to Data Warehouse and Business Intelligence ORACLE Database administration IBM DB2 Database administration PostgreSQL and MySQL exposure Knowledge of current storage concepts Knowledge and understanding of SQL Server, Oracle & DB2 configuration standards. Understanding of Data Replication Demonstrate leadership quality in collaboration and problem resolution Strong team player Ability to take leadership of issues and drive them to closure Excellent oral and written communication skills Customer service orientated Ability to troubleshoot and resolve problems as they occur Strong desire to learn and take on additional responsibilities Ability to support multiple concurrent projects Exposure .NET application development Windows server, RedHat and AIX UNIX administration exposure Azure Cloud exposure SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!",{"id":600,"slug":601,"title":602,"location":193,"raw_job_location_address_addressLocality":277,"raw_hiringOrganization_logo_url":193,"raw_description":603},77795,"financial-analyst-ii-sql-schoolsfirst-federal-credit-union","Financial Analyst II, SQL","We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Financial Analyst II, SQL The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $88,221.00 - $132,331.00 Scheduled Weekly Hours: 40 This position requires a minimum 6-month onsite commitment, followed by a hybrid arrangement at our Tustin Campus. What You’ll Be Doing Performs financial research and creates reports related to forecasts, profitability, investments, liquidity, cash flows, ratios, pricing, income statement and balance sheet data. Monitors and analyzes financial and statistical data and makes recommendations relevant to operational and strategic decisions. Supports other Finance, Accounting and Treasury functions as assigned. Create reporting and analytics using other business tools and platforms as needed (e.g. SQL, Tableau, Dundas) Designs, develops, and maintains interactive dashboards to deliver actionable insights and support data-driven decision-making Processes and analyzes large data sets for the purposes of gaining important business insights and identifying trends Conducts detailed financial analysis, including variance analysis, trend analysis, and financial modeling, to support management decision-making Prepares accurate and timely financial reports, including monthly financial statements, budget vs. actuals reports, and ad-hoc analysis as needed Collaborates with cross-functional teams to gather and analyze financial data from various sources, including internal systems and external databases Supports month-end and year-end close process and performs reconciliations as needed Maintains and updates standard reporting & analysis to support operational decisions. Facilitates project deliverables and testing Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required Bachelor's Degree in a related field or equivalent years of experience required 3-5 years of prior relevant experience required Knowledge, Skills, and Abilities Strong organizational, problem-solving, verbal and written communication skills Strong analytical, quantitative, and technical skills Solid understanding of financial concepts, financial modeling, and core financial statements Proficiency with Microsoft Excel and PowerPoint Solid data mining skills and familiarity with tools like SQL SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remotely benefits the wellbeing of our team. View the work location information below on the job listing that interests you. 100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote. Not finding the right fit? Let us know you are interested in a future opportunity below, or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your 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