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Access",[601],{"key":25,"label":25,"count":7},[603,605],{"key":28,"label":28,"count":604},55,{"key":374,"label":374,"count":31},{"name":16,"slug":17,"logo_url":13,"id":607,"jobs":608,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},4421,[609,615,621,627,633,637,642,647,652,658,663,668,674,679,684,690,696,701,707,713,718,723,729,734,739,745,750,755,759,764,769,774,780,786,791,796,802,806,811,817,823,828,833,838,842,848,852,854,856,858,860,861,863,865,871,876,879,882,885,888,890,893,895,901,906,911,915,919,924,928,932,938,943,949,954,959,965,971,977,982,984,986,988,989,995,996,999,1004,1008,1012,1017,1021,1026,1031,1035,1039,1044,1050,1055,1060,1064,1070,1075,1078,1082,1085,1091,1095,1099,1104,1109,1115,1120,1125,1129,1133,1137,1141,1146,1151,1156,1160,1164,1168,1173,1178,1182,1188,1192,1197,1202,1206],{"id":610,"slug":611,"title":612,"location":13,"raw_job_location_address_addressLocality":613,"raw_hiringOrganization_logo_url":13,"raw_description":614},60148,"customer-service-representative-ii-mechanics-bank","Customer Service Representative II","Waimalu Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Waimalu Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Bank's compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $23.00 hourly Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":616,"slug":617,"title":618,"location":13,"raw_job_location_address_addressLocality":619,"raw_hiringOrganization_logo_url":13,"raw_description":620},60150,"branch-manager-bainbridge-island-wa-mechanics-bank","Branch Manager - Bainbridge Island, WA","Bainbridge Island Branch","Mechanics Bank is currently searching for a full time Retail Banking Branch Manager to join our team at our Bainbridge Island Branch. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, ensuring financial success, customer satisfaction, and staff development. Exercises executive direction over the office and production staff. Provides dotted line supervision to the operations staff, ensuring operations management has oversight of compliance and a high level of customer service. Oversees sales production, service, and human resource related responsibilities. Achieves sales goals and financial targets for their branch. Ensures high quality processes and ethical sales in the branch. Directs and develops subordinates who are providing a full range of banking products and services. Retains and expands relationships with existing customers and promotes and develops new business. Represents the Bank in the community. Models and leads all sales functions inside the branch office. What you will do: Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve financial objectives. Drives team performance to achieve goals thorough huddles, meetings, coaching, direction and leading by example. Personally performs sales activities. Manages and provides leadership to branch supervisors and employees. Leads daily huddles and regular branch meetings. Performs human resource management tasks including; hiring, performance appraisals, promotions, salary increases, coaching, training, development, and disciplinary actions. Actively works with internal and external business partners to meet assigned goals and customer expectations. Establishes and maintains relationships with community leaders and achieves a significant presence of the Bank in the community. Develops and executes strategic plan with support of entire branch management team for branch success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Monitors and analyzes financial performance, prepares reports, and makes recommendations for improvement. Manages budgeting and forecasting for the branch. Fosters a customer-centric culture within the branch. Addresses customer inquiries, concerns, and escalations promptly. Implements strategies to enhance customer satisfaction and loyalty. Responsible for overall branch operational soundness, quality and efficiency. Provides support and overall branch management to the operations team. Ensures that the branch is following Bank policies and procedures at all times. Ensures that compliance training and standards are met in a timely manner. Supports operations with management of FTE for maximum efficiency and positive customer experience. Ensures active community participation and leadership, including CRA activities, in the local community. Travel 0 - 10%. Who you are: High School GED required. 5 years Banking Experience with an emphasis in Sales required. 3-4 years minimum Management Experience required. Notary License preferred. Additional experience may be considered in lieu of degree. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Thorough knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Sound working knowledge of small business and consumer credit principles and practices. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Excellent business development skills, particularly related to financial service products. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $139,730 annually Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":622,"slug":623,"title":624,"location":13,"raw_job_location_address_addressLocality":625,"raw_hiringOrganization_logo_url":13,"raw_description":626},60152,"operations-specialist-mechanics-bank","Operations Specialist","Corona Administrative Office","Job Profile Summary Mechanics Bank is currently searching for an Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Performs routine transactions in compliance with regulatory and bank policies and procedures, and in adherence to bank security policies and confidentiality of bank records and customer information. Performs a wide variety of operational tasks for standard processes or functions. Takes accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational or other areas and customers. Utilizes multiple system applications. May work in multiple areas or departments. What you will do: Receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions, verifying accuracy, preparing, editing, distributing, and\u002For correcting specialized and\u002For complex documents. Responsible for the accurate completion of work product and assigned data entry to various bank systems and in accordance with established measures\u002Fdeadline and assigned goals. Organizes and completes work accurately. Identifies and resolves issues within assigned scope. Provides excellent customer service to internal and external clients. Attends and participates in meetings as required. Performs all other job duties as assigned by manager. Who you are: High School diploma or equivalent required. Minimum 1 year experience in operations at a financial institution. Fundamental knowledge of job skills, company policies and procedures, and bank regulations to complete a wide range of financial transactions. Comprehensive knowledge of bank operations and banking regulations in related functional area. Working knowledge of personal computers, including word processing and spreadsheet software programs required. Advanced knowledge in bank operations and regulations. Must be fully cross trained in all operation processes. Advanced knowledge of word processing and spreadsheet software programs required. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $24.00-28.00 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":628,"slug":629,"title":630,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":632},60153,"customer-service-representative-ii-30-hours-mechanics-bank","Customer Service Representative II (30 hours)","Big Bear Branch","Mechanics Bank is currently searching for a part time Customer Service Representative II to join our team at our Big Bear Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":634,"slug":635,"title":624,"location":13,"raw_job_location_address_addressLocality":625,"raw_hiringOrganization_logo_url":13,"raw_description":636},60154,"operations-specialist-mechanics-bank-2","Mechanics Bank is currently searching for an Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at our Corona, CA or Irvine, CA location. In this role, you will perform a wide variety of operational tasks, from minor to complex processes or functions. You will take accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Assists in the day-to-day coordination of the departmental functions by utilizing work-flow management. Will actively participate in ongoing process improvements and efficiency initiatives within the team. You will utilize multiple system applications. What you will do: Receive and review incoming work, enter transactions, verify accuracy, prepare, edit, distribute, and\u002For correct specialized and\u002For complex documents. Utilize appropriate resources as needed to complete tasks. Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department. Organize and complete work accurately in accordance with established measures\u002Fdeadlines and assigned goals. Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function. Provide excellent customer service to internal and external clients. Who you are: High School diploma or equivalent required. Minimum 1 year experience in operations at a financial institution. Knowledge in bank operations and regulations. Knowledge of word processing and spreadsheet software programs required. Have high level of accuracy and great attention to detail. Strong analytical and problem solving skills. Demonstrates excellent customer service skills. Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities. Exhibit a high degree of professionalism and confidentiality in handling and maintaining access to sensitive information. #LI-AS1 Pay Range: $24.00 - $28.00 AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":638,"slug":639,"title":612,"location":13,"raw_job_location_address_addressLocality":640,"raw_hiringOrganization_logo_url":13,"raw_description":641},60155,"customer-service-representative-ii-mechanics-bank-2","Burbank Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Burbank Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":643,"slug":644,"title":612,"location":13,"raw_job_location_address_addressLocality":645,"raw_hiringOrganization_logo_url":13,"raw_description":646},60156,"customer-service-representative-ii-mechanics-bank-3","Downey Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Downey Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":648,"slug":649,"title":111,"location":13,"raw_job_location_address_addressLocality":650,"raw_hiringOrganization_logo_url":13,"raw_description":651},60157,"customer-service-representative-mechanics-bank-3","El Cerrito Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our El Cerrito Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":653,"slug":654,"title":655,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":657},60158,"care-center-representative-mechanics-bank","Care Center Representative","Federal Way Operations","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This opportunity is based on-site at one of our two office locations: Irvine, California, or Federal Way, Washington. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School or GED required. Additional experience may be considered in lieu of degree. Bilingual (Spanish) candidates preferred but not required. Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude. Preferred experience as a financial services representative in a financial institution, with good knowledge of bank operations, retail banking products, and banking regulations pertaining to financial transactions is highly preferred. Minimum typing speed of 50 wpm. Possess excellent collaboration and written\u002Fverbal communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required service levels and productivity goals. High level of accuracy and great attention to detail. Able to comprehend and interpret Bank policies, procedures and regulations. Knowledge of or ability to learn about retail products and services. Solid math skills and bookkeeping abilities preferred. Ability to effectively present information and respond to questions from clients, customers, and the general public. Ability to introduce products and services that match customers’ needs. Ability to provide a resolution in a timely manner, balancing risk with service. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $31.83 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":659,"slug":660,"title":661,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":662},60159,"investor-accounting-specialist-mortgage-servicing-mechanics-bank","Investor Accounting Specialist - Mortgage Servicing","Mechanics Bank is currently searching for a Investor Accounting Specialist – Mortgage Servicing to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Investor Accounting Specialist – Mortgage Servicing role supports the Loan Servicing function and is responsible for meeting investor reporting, remitting and reconciliation requirements as well as internal and external audit requests. The Investor Accounting Specialist works with the requirements of the three major investors (Fannie Mae, Ginnie Mae, and Freddie Mac) and various miscellaneous and private investors, while providing a high level of service to all internal and external customers and investors. This position is well-suited for someone with banking or financial services experience, including but not limited to mortgage servicing, investor reporting, investor accounting, loan origination, or mortgage servicing. Candidates with transferable banking experience and a strong aptitude for accounting, reconciliation, and detailed processes are encouraged to apply. What you will do: Responsible for accurate and timely reporting and remittance to investors. Number of investors and type of investors may change periodically. This includes assigning investor numbers, setting up headers, preparing appropriate investor reports, reconciling investor cutoff clearing exceptions, and wiring, depositing, or mailing remittance funds to investors. Responsible for accurate and timely reporting and remittance to investors. Number of investors and type of investors may change periodically. This includes assigning investor numbers, setting up headers, preparing appropriate investor reports, reconciling investor cutoff clearing exceptions, and wiring, depositing, or mailing remittance funds to investors. Complete corporate and custodial bank account reconciliations each month. Include documentation to support differences, reconciling items and adjustments in addition to pre-escheatment processes for stale dated checks. Interpret, implement and document new procedures from ICE\u002FBKFS, regulatory agencies or investors. Know and be able to perform functions relating to repurchases, buyouts, interest credits, investor changes, set up and deletion of bank accounts, annual statements and financials, as well as general day-to-day interaction with the investors, their agents or contractors for the investors. Perform other duties as assigned. Who you are: High School or GED required. 3 years minimum Mortgage Loan Servicing or Investor Accounting experience, or related experience required. Experience and familiarity with BKFS or similar Service Bureau Accounting system. Excellent communication skills: verbal and written. Ability to compose and type professional business letters. Excellent attention to accuracy and detail; aptitude for recognizing and resolving potential problem situations. Strong problem solving and organizational skills. Be able to work easily with established cut-off dates, adhere to strict deadlines and work under pressure. Take direction well, listen, be a quick learner, ask questions, and take constructive suggestions. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $23.10 - $36.63 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":664,"slug":665,"title":111,"location":13,"raw_job_location_address_addressLocality":666,"raw_hiringOrganization_logo_url":13,"raw_description":667},60162,"customer-service-representative-mechanics-bank-5","Goleta Valley Branch","Mechanics Bank is currently searching for a Customer Service Representative to join Goleta team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":669,"slug":670,"title":671,"location":13,"raw_job_location_address_addressLocality":672,"raw_hiringOrganization_logo_url":13,"raw_description":673},60163,"branch-services-manager-gig-harbor-wa-ft-40-mechanics-bank","Branch Services Manager - Gig Harbor, WA - FT 40","Gig Harbor Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $127,030 annually Eligible for Retail Incentive Plan AIP\u002FBonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":675,"slug":676,"title":111,"location":13,"raw_job_location_address_addressLocality":677,"raw_hiringOrganization_logo_url":13,"raw_description":678},60164,"customer-service-representative-mechanics-bank-6","Grover Beach Grand Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long-term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel required: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00-$25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":680,"slug":681,"title":612,"location":13,"raw_job_location_address_addressLocality":682,"raw_hiringOrganization_logo_url":13,"raw_description":683},60165,"customer-service-representative-ii-mechanics-bank-4","Harbor City Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Harbor City Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":685,"slug":686,"title":687,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":689},60166,"sr-personal-banker-mechanics-bank","Sr. Personal Banker","Irvine Exchange - Auto","Mechanics Bank is currently searching for a Sr. Personal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site in. Responsible for managing customer accounts and promoting banking products and services. Assisting customers with various banking transactions and responsible for supporting and delivering quality customer service in a fast paced, exciting and ever-changing environment in the Commercial Servicing Department. The Personal Banker is the first level of contact performing client facing functions for the operations area of the department whose focus is servicing a diverse portfolio of commercial clients. Personal bankers also strive to build and maintain strong customer relationships to ensure customer satisfaction and loyalty. Additionally, Senior Personal Bankers may be trained to review reports, assist other Personal Bankers with questions, and provide support to Lead Personal Banker with complex customer requests. What you will do: Oversees a designated portfolio of Commercial Banking clients. Opens all accounts for clients. Answers all client inquiries regarding accounts, products and services. Provides highest level of service to all clients and maintain exemplary customer service standards primarily by telephone. Effectively respond to client needs with emphasis on first call resolution. Maintain strong product, operational and commercial banking knowledge in order to effectively resolve issues. Consistently comply with all Bank policies and procedures, regulations and compliance requirements in order to prevent losses and meet audit standards. May represent the Bank in civic and community events to enhance the reputation of Mechanics Bank and expand business opportunities. May review and approve daily reports as assigned and trained. Performs other duties as assigned. Who you are: High School or GED required. Minimum 5 years experience as a Personal Banker or equivalent. 5 years business new account opening experience required. Supervisory experience preferred. New Account opening experience. Thorough understanding and knowledge of business account documentation and requirements. Must have a thorough understanding of all Bank policies and procedures, regulations and compliance requirements in order to prevent losses and meet audit standards. Understand Wire Transfer Agreement and risk associated with approvals. Comfortable in communicating critical information to clients under specific time constraints. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $25.00 - $36.00 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":691,"slug":692,"title":693,"location":13,"raw_job_location_address_addressLocality":694,"raw_hiringOrganization_logo_url":13,"raw_description":695},60168,"sr-tax-accountant-mechanics-bank","Sr. Tax Accountant","Irvine HQ","Mechanics Bank is currently searching for a Sr. Tax Accountant to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Support finance and tax group with various tax and accounting matters including but not limited to direct and indirect tax reporting, fixed asset reporting, information reporting, account analysis and reconciliations. Ensure timely and accurate compliance with federal, state and local income taxes, indirect taxes, and property taxes. What you will do: Coordinate with internal and external resources to complete tax compliance across all tax types – income, franchise\u002Fexcise, sales\u002Fuse, property, local, business licensing and others in multi-jurisdictional environment. Maintain various accounting processes including review of input into fixed asset system for income and property tax reporting and prepare reports\u002Faccount reconciliations related thereto. Prepare calculation of quarterly tax provision and related footnotes for financial reporting purposes. Assist with preparation of related quarterly tax memos. Ensure timely payment of indirect taxes. Review and evaluate property tax assessments for accuracy and reasonableness. Assist with completion of supporting tax documentation across all tax types and prepare ad hoc reports as requested. Maintain currency with federal, state and local tax legislation and accounting pronouncements. Travel 0-10 %. Who you are: 4 Year Bachelor's Degree in Accounting, Finance, or related field required. 5 years experience in both public accounting and private industry required. Master's Degree preferred. Knowledge of accounting principles and processes. Knowledge of federal and state tax laws and regulations and capability of application in new situations. Working knowledge of tax research tools. Advanced proficiency with Excel. Skill in analyzing processes to determine the potential of automation for greater efficiencies. Ability to work independently and at all levels necessary for successful completion of projects. Ability to communicate orally and in writing with internal and external business partners. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $95,000 - $130,000 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":697,"slug":698,"title":699,"location":13,"raw_job_location_address_addressLocality":694,"raw_hiringOrganization_logo_url":13,"raw_description":700},60169,"sr-trust-officer-market-lead-mechanics-bank","Sr. Trust Officer - Market Lead","Mechanics Bank is currently searching for a Sr. Trust Officer - Market Leader to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Sr. Trust Officer - Market Leader, under limited supervision, administers larger and more complex accounts, including, but not limited to trust, investment management, agent for trustee, custody, and related accounts, which may include business interests, complex family issues, litigation, estate planning, and advanced tax considerations. Maintains an appropriate balance between mitigating risks and meeting the needs of clients. Represents and promotes the Bank with all trust-related parties including clients, beneficiaries, attorneys, CPAs, and other professional advisors. Provides leadership and guidance to Trust Officers and support staff. Owns the assigned sales goal for the region and implements market specific sales strategy to ensure new revenue goals are met. Duty to retain business and develop existing relationships. Sets the standard for service execution and guides the team on the culture of Wealth Management. Attends industry events and represents the department to enhance the reputation of the Bank to expand new business opportunities. What you will do: Proactively administers and manages activities for assigned trust, investment management, agent for trustee and custody accounts, adhering to the terms of the governing documents. Accurately interpret and apply provisions of governing documents consistent with applicable statutes and regulations. Manages all tax and legal activities related to assigned accounts. Proactively administers and manages activities for assigned trust, investment management, agent for trustee and custody accounts, adhering to the terms of the governing documents. Accurately interpret and apply provisions of governing documents consistent with applicable statutes and regulations. Manages all tax and legal activities related to assigned accounts. Coordinates the receipt, valuation, review, custody, and disposition of account assets. Obtains, reviews, and maintains appropriate account documentation according to internal procedures and regulatory requirements. Authorizes discretionary and non-discretionary payments and gathers appropriate backup documentation. Serves on various internal fiduciary\u002Fgovernance committees and project teams as assigned, such as new account acceptance, discretionary review and trust administrative committee to review and create tasks in line with internal procedures and follow through with resolution of actions. Communicates with clients, beneficiaries, care managers, attorneys, CPAs, portfolio managers and other professionals to resolve problems and concerns with accounts. Strong emphasis on cultivating relationships with clients, beneficiaries, internal partners, attorneys, CPAs, and other centers of influence to encourage referral opportunities with a view to new business. Represents and promotes the Bank in civic and community groups and events to enhance the reputation of the Bank and expand new business opportunities. Travel - 10-20 %. Who you are: 4 Year Bachelor's Degree in Business Administration, Finance or a related field preferred. Graduate Degree preferred. 10 years minimum of Trust Administration required Required. 3 years minimum of Leadership required. Licensing and Certifications CTFA or JD preferred, Notary license may need to be obtained. Additional experience may be considered in lieu of degree. Certified Trust and Fiduciary Advisor (CTFA) or JD preferred. Ability to analyze and interpret legal, investment, and tax documents working effectively with internal and external advisors. Effective interpersonal relationship skills and effective communication skills. Knowledge of fiduciary and individual income tax laws. Knowledge of gift, estate and generation-skipping transfer tax laws and concepts and ability to evaluate estate planning documents. Ability to communicate with people from various socio-economic and education levels. Excellent mediation skills. Proactive approach to problem solving and ability to identify and act on potential liability issues. Strong computer skills including the ability to utilize specialized trust administration software. Ability to grow client base and generate revenue. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $170,000 - $260,000 annually AIP Bonus up to 25% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":702,"slug":703,"title":704,"location":13,"raw_job_location_address_addressLocality":705,"raw_hiringOrganization_logo_url":13,"raw_description":706},60170,"relationship-manager-residential-construction-irvine-mechanics-bank","Relationship Manager, Residential Construction (Irvine)","Irvine Branch","Mechanics Bank is currently searching for a Relationship Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Residential Construction, Relationship Manager that will call on local area home builders and developers to establish relationships for current and future project financing needs that can be met with minimally complex analyses, underwriting, structuring, and documentation. Maintains a portfolio of middle market or specific industry client relationships with moderately complex monitoring requirements and ensuring compliance with all loan covenant, conditions, and regulatory requirements. May be asked to handle client relationships with more complex needs. Must work independently and can meet goals of job with some oversight or coaching needed. What you will do: Manages a portfolio of client relationships with moderate complexities in financial analysis, underwriting, or structuring and\u002For representing an industry concentration requiring industry expertise. Monitors the relationship to ensure ongoing credit quality and compliance with loan terms. Initiates and oversees fulfillment of the end-to-end processes for loan renewals and modifications. Initiates appropriate and timely actions for any defaults to loan covenants or conditions of approval. Calls on new and existing clients to create and maintain a robust pipeline of new business; initiates or strengthens assigned banking relationships and identifies and acts on opportunities to expand the relationships. Monitor for competitive information and take appropriate action if necessary to retain client relationships. Provides suitable advice and counsel to existing and potential customers. Studies industrial, commercial, economic and financial situations relating to the business to offer advice, if appropriate. Prepares quality credit presentations of moderate to significant complexity, justifying the credit request that is supported with comprehensive financial and non-financial analyses, appropriate identification of risks and risk mitigations, and structuring and pricing consistent with Bank policies and guidelines. Mentors and assists credit analysts, underwriters, and less experienced relationship managers in appropriate structuring of credit requests to best meet client needs while adhering to Bank policies and risk profiles. Participates in industry, civic, and community events to build a network of referral sources and to generate business leads. Supports the Bank's Brand and mission internally and externally. Supports Brand awareness through marketing efforts and community outreach. Travel Required 10-20 %. Who you are: 4 Year Bachelor's Degree in Finance, Accounting, Business or similarly related field preferred. 3 years minimum of Commercial Lending experience required. Membership in relevant trade associations or bank trade groups preferred. 3 Years minimum of prior experience as a Relationship Manager or equivalent lending experience that includes working directly with clients. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, the general public and professional peers. A solid understanding of business and banking terminology. Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to business related situations. Basic understanding of accounting, including financial statement and credit analysis skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrated negotiation skills. Ability to create new word processing and spreadsheet files using generally accepted formats. Ability to use data base programs and other banking specific programs and to access reports. Ability to use software documentation and help features. Aptitude for learning advanced features and specialized software programs. Ability to manage multiple clients, loan requests, deadlines and other priorities. Business development skills. Comfortable selling to prospects, networking, cold calling and speaking before groups. Utilizes critical and creative thinking skills. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $100,000 - $145,000 annually Eligible for commission\u002Fincentive plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":708,"slug":709,"title":710,"location":13,"raw_job_location_address_addressLocality":711,"raw_hiringOrganization_logo_url":13,"raw_description":712},60171,"customer-service-representative-ii-kent-wa-mechanics-bank","Customer Service Representative II - Kent, WA","Kent Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Kent, WA Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $27.71 hourly Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":714,"slug":715,"title":111,"location":13,"raw_job_location_address_addressLocality":716,"raw_hiringOrganization_logo_url":13,"raw_description":717},60172,"customer-service-representative-mechanics-bank-7","Lodi Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":719,"slug":720,"title":721,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":722},60173,"treasury-operations-specialist-mechanics-bank","Treasury Operations Specialist","Mechanics Bank currently searching for a Treasury Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Assists small business and commercial customers in setting up and maintaining Business Online Banking and other Treasury Management products and services. Reviews Business Online Banking and other Treasury Management services request forms and applications for accuracy and completion. Provides client support and training on product use. What you will do: Implements Treasury Management product and service requests, including input and callback for various systems. Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers. Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services. Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and\u002For email communications. Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues. Monitors and manages multiple email inboxes and request databases for incoming requests and communications. Adhere to Bank’s security and audit procedures as well as industry rules and regulations. Maintain current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems. Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required. Bills customers for various Treasury Management products and services and orders equipment for customers as needed. Other duties as assigned. Travel 0 - 10%. Who you are: High School Diploma\u002FGED required. 3 years of experience in a treasury operational role preferred. Additional experience may be considered in lieu of degree. General knowledge of Treasury Management products and services and implementation requirements. General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations. General knowledge of Business Online Banking and Treasury Management products and services. Excellent ability to explain processes clearly and understandably. Excellent ability to problem solve. Excellent organizational skills and attention to detail. Skilled in problem resolution and the ability to determine appropriate solutions. Excellent written, oral, and interpersonal communication skills. Proficient skill in Microsoft Office Suite applications. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $25.50 - $30.00 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":724,"slug":725,"title":726,"location":13,"raw_job_location_address_addressLocality":727,"raw_hiringOrganization_logo_url":13,"raw_description":728},60174,"customer-service-representative-ii-lakewood-wa-ft-40-mechanics-bank","Customer Service Representative II - Lakewood, WA - FT 40","Lakewood Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Lakewood Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $25.19 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":730,"slug":731,"title":111,"location":13,"raw_job_location_address_addressLocality":732,"raw_hiringOrganization_logo_url":13,"raw_description":733},60175,"customer-service-representative-mechanics-bank-8","Modesto I Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00-25.00 Eligible for Retail incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":735,"slug":736,"title":612,"location":13,"raw_job_location_address_addressLocality":737,"raw_hiringOrganization_logo_url":13,"raw_description":738},60177,"customer-service-representative-ii-mechanics-bank-5","Hollywood Boulevard Branch","Mechanics Bank is currently searching for full time Customer Service Representative II to join our team at our Hollywood Blvd Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":740,"slug":741,"title":742,"location":13,"raw_job_location_address_addressLocality":743,"raw_hiringOrganization_logo_url":13,"raw_description":744},60181,"senior-portfolio-manager-mechanics-bank","Senior Portfolio Manager","Palo Alto Wealth Management Office","Mechanics Bank is currently searching for a Portfolio Senior Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long-term relationships and working together in person. This role will be working on-site. The Trust Portfolio Senior Manager manages the investment portfolios of complex investment management agency and trust accounts. Performs all primary client contact and support for activities in agency accounts to whom they are assigned. Collaborates with other members of the investment team to review investment research and conduct due diligence of securities utilized in portfolio construction. Keeps informed of economic and financial conditions affecting markets subject to investment. Actively involved in new business efforts by leading or attending prospect meetings. Seeks speaking opportunities and represents the Bank in civic and community events. What you will do: Responsible for delivering investment advisory services to investment management agency and trust accounts. Performs all primary client contact and support for activities in agency accounts and collaborates on trust accounts to whom they are assigned, including moderate travel to meet with clients in person, as necessary. Set Investment Policy Statements for client portfolios, monitors and manages portfolio to ensure asset allocations meet investment objectives and comply with document terms; documents concentrated holdings, including establishing and implementing plan to bring within policy guidelines, implementing trades for rebalancing as necessary. Collaborates with other members of the investment team to review investment research and conduct due diligence of mutual funds, stocks, bonds and ETF's utilized in portfolio construction. Responsible for all investment aspects of Reg. 9, including pre-acceptance reviews, annual investment reviews and account oversight. Serves as a member of the Trust Investment Committee, specifically to discuss investment-related issues and Reg. 9 investments reviews with committee members. Actively involved in new business efforts by overseeing, leading or attending prospect meetings. In rotation with other team members, drafts weekly market commentary for distribution to clients, prospects and centers of influence. Maintains extensive and regular contact with internal business partners, co-trustees, attorneys and accountants and provides advice and guidance with respect to investment policies and procedures. Seeks speaking opportunities and represents the Bank in civic and community events. Cultivates relationships with attorneys, CPAs and other centers of influence to enhance the reputation of the Bank and expand new business opportunities. Travel required: 0-10%. Who you are: 4 Year \u002F Bachelor's Degree preferred. Additional experience may be considered in lieu of degree. Minimum of 7 years of investment experience is required, in which consistent, long-term investment performance has met objectives. 7 years related Wealth Management experience required. Individual should have an in-depth understanding of investment management theory and ethics as well a comprehensive understanding of tax issues and trust and fiduciary laws; consistently apply existing risk management procedures and follow compliance directives; display solid judgment in managing financial contribution of assigned relationships with periodic oversight. Possess excellent human relations, communications and business writing skills. Possess effective time management and organizational skills. Able to cope with pressure resulting from meeting required deadlines and reporting requirements. Demonstrate teamwork in facilitating workflow. High level of cooperation with others and responsive to the Bank’s needs. Exemplary motivation, enthusiasm, and professionalism. High level of accuracy and great attention to detail. Strong analytical and problem solving skills. Able to make and support sound decisions. Consistently demonstrate tact, discretion and good judgment. Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive customer or employee information. Demonstrate excellent customer service skills. Able to comprehend and interpret Bank policies and procedures. CFA, CFP, CIMA and\u002For MBA is preferred. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $165,000.00 - $220,000.00 annually AIP Bonus: Up to 20% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":746,"slug":747,"title":224,"location":13,"raw_job_location_address_addressLocality":748,"raw_hiringOrganization_logo_url":13,"raw_description":749},60182,"universal-banker-mechanics-bank","Pismo Beach Oak Park Branch","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":751,"slug":752,"title":111,"location":13,"raw_job_location_address_addressLocality":753,"raw_hiringOrganization_logo_url":13,"raw_description":754},60183,"customer-service-representative-mechanics-bank-11","Richmond Hilltop Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Richmond Hilltop Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Pay Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":756,"slug":757,"title":111,"location":13,"raw_job_location_address_addressLocality":753,"raw_hiringOrganization_logo_url":13,"raw_description":758},60185,"customer-service-representative-mechanics-bank-12","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Richmond Hilltop Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":760,"slug":761,"title":111,"location":13,"raw_job_location_address_addressLocality":762,"raw_hiringOrganization_logo_url":13,"raw_description":763},60186,"customer-service-representative-mechanics-bank-13","Santa Barbara Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":765,"slug":766,"title":111,"location":13,"raw_job_location_address_addressLocality":767,"raw_hiringOrganization_logo_url":13,"raw_description":768},60187,"customer-service-representative-mechanics-bank-14","San Francisco Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. 1 year in customer service and cash handling experience in a customer facing role required. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":770,"slug":771,"title":772,"location":13,"raw_job_location_address_addressLocality":762,"raw_hiringOrganization_logo_url":13,"raw_description":773},60189,"director-of-cre-portfolio-management-mechanics-bank","Director of CRE Portfolio Management","Mechanics Bank is currently searching for a Director of CRE Portfolio Management to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Director of Commercial Real Estate Portfolio Management provides leadership and oversight of the Bank’s existing commercial real estate portfolio. The Director manages and develops a team of Portfolio Managers responsible for monitoring the portfolio and ensuring credit quality, risk identification, regulatory compliance and effective relationship support. The position also works closely with credit administration, special assets, loan operations and executive management. The Director is responsible for establishing consistent portfolio management standards, ensuring timely completion of loan reviews, problem loan reports, identifying existing and emerging risks and maintaining the overall quality and performance of the CRE loan portfolio. What you will do: Lead, manage, coach, and develop a team of CRE Portfolio Managers, establishing clear performance expectations, appropriate workloads, accountability and consistent portfolio management practices. Provide senior-level oversight of the CRE portfolio, ensuring timely and effective credit monitoring, annual reviews, renewals, covenant compliance, risk rating and identification of emerging credit issues and negotiating workout scenarios with borrowers, as required. Provide guidance on complex credit structures, underwriting issues, loan modifications, renewals and participate in communication with borrowers as necessary. Review all problem loan reports prepared by Portfolio Managers and participate in approval presentation to Credit Administration. Monitor portfolio trends, including delinquencies, maturities, covenant exceptions, policy exceptions, risk rating migration, criticized\u002Fclassified assets, and concentration level. Provide senior management with regular reporting regarding portfolio performance, credit trends, concentrations, interest rate reset risks, maturities, and exceptions. Travel Required 20-30 %. Who You are: 12 years experience in accounting, loan analytics, and\u002For banking required. 5 years minimum leadership experience. Business management, finance, or related degree preferred. The successful candidate should possess experience and comprehensive knowledge of: Managing a large and diverse CRE portfolio. Managing a staff of CRE portfolio managers. Commercial real estate lending, underwriting, portfolio management and credit administration. CRE property types including multifamily, mobile home parks, retail, office and industrial. Commercial real estate cash-flow analysis, including net operating income, debt service coverage, loan-to-value, debt yield, capitalization rates, and sensitivity analysis. Borrower sponsor, guarantor and global cash-flow analysis. Commercial real estate loan structures including acquisition, construction, bridge, term, refinance and permanent financing. Risk-rating methodologies, criticized and classified assets, watch-list management and problem loan identification and resolution. Commercial real estate concentration risk, portfolio diversification, stress testing and scenario analysis. Banking regulations, regulatory guidance, credit policy requirements, appraisal and environmental standards and exception management. Portfolio management systems, loan origination systems, covenant monitoring tools, financial spreading software and reporting platforms. Principles of effective people management, succession planning and organizational development. Establish consistent processes, controls, standards and performance expectations. Interacting with Credit Administration, senior management and all stakeholders. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $180,000 - $240,000 annually AIP Bonus up to 25% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":775,"slug":776,"title":777,"location":13,"raw_job_location_address_addressLocality":778,"raw_hiringOrganization_logo_url":13,"raw_description":779},60190,"customer-service-rep-ii-ballard-branch-seattle-wa-mechanics-bank","Customer Service Rep II - Ballard Branch, Seattle, WA","Ballard Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Ballard Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. LI-HW1 Pay Range: $20.00 - $27.71 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":781,"slug":782,"title":783,"location":13,"raw_job_location_address_addressLocality":784,"raw_hiringOrganization_logo_url":13,"raw_description":785},60191,"branch-services-manager-capitol-hill-mechanics-bank","Branch Services Manager - Capitol Hill","Capitol Hill Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $139,730 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":787,"slug":788,"title":789,"location":13,"raw_job_location_address_addressLocality":784,"raw_hiringOrganization_logo_url":13,"raw_description":790},60192,"customer-service-representative-ii-ft-40-capitol-hill-seattle-wa-mechanics-bank","Customer Service Representative II - FT 40 - Capitol Hill (Seattle) WA","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Capitol Hill Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $27.71 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":792,"slug":793,"title":612,"location":13,"raw_job_location_address_addressLocality":794,"raw_hiringOrganization_logo_url":13,"raw_description":795},60193,"customer-service-representative-ii-mechanics-bank-6","Seattle Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Downtown Seattle Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSR's in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: High school diploma or equivalent. Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $27.71 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":797,"slug":798,"title":799,"location":13,"raw_job_location_address_addressLocality":800,"raw_hiringOrganization_logo_url":13,"raw_description":801},60194,"customer-service-representative-ii-part-time-25-hours-mechanics-bank","Customer Service Representative II (Part-time 25 hours)","West Seattle Branch","Mechanics Bank is currently searching for a part time Customer Service Representative II to join our team at our West Seattle Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSR's in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. INSERT LINKEDIN IN TAG Pay Range: $20.00 - $27.71hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":388,"slug":803,"title":804,"location":13,"raw_job_location_address_addressLocality":805,"raw_hiringOrganization_logo_url":13,"raw_description":785},"branch-services-manager-queen-anne-mechanics-bank","Branch Services Manager - Queen Anne","Queen Anne Branch",{"id":807,"slug":808,"title":809,"location":13,"raw_job_location_address_addressLocality":778,"raw_hiringOrganization_logo_url":13,"raw_description":810},60196,"customer-service-supervisor-retail-ballard-wa-ft-40-mechanics-bank","Customer Service Supervisor, Retail - Ballard, WA - FT 40","Mechanics Bank is currently searching for a full time Customer Service Supervisor (Retail) to join our team at our Ballard Branch. Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance. Models exemplary sales and service skills and coaches team to explore customer needs and sell appropriate bank products and services, including referrals to other business units. May provide remote approvals for overrides to other branch locations. Resolves customer issues. Actively interacts with internal support areas. What you will do: Leadership Activities: Works with Branch Manager to coach CSR staff for improved job performance, assists manager with performance reviews and develops individual performance goals. Provides input on hiring and termination activities. Positively recognizes staff for exceptional customer service, sales, and operations. Actively engages staff to cultivate and encourage professional development. Develops strong internal partnerships with support teams, marketing and other sales production areas. Provides sales and service training targeted to branch needs and specific development goals of CSR staff. Works with Branch Manager to set team goals and motivates staff to success. Presents at staff meetings and may conduct offsite presentations such as Financial Literacy Training and Bank at Work presentations. Sales Activities: Actively profiles new and existing clients, ensuring appropriate sales of bank deposit and lending products. Actively initiates partner referrals when appropriate to client needs. Works with branch manager to motivate and coach CSR staff to desired production levels. Assists Branch Manager with sales programs to generate targeted branch deposit growth. Works closely with Branch Manager on business customer prospecting \u002F business development, including outside calling. Branch Operations Activities: Schedules CSR staff to ensure appropriate lobby coverage. Works with CSR staff to ensure effective lobby management and a positive customer experience. Keeps CSR staff current with operational standards and procedures, performs and reviews internal audits, ensuring adherence to policies and procedures. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys, combinations, security signals and cash limits. Determines rejects \u002Freturns in adherence with guidelines determined by Retail Leadership. As needed, assists customers with paying and receiving activities and account servicing, always remaining vigilant to support of customer needs. Ensures appropriate assignment of ATM servicing and cash vault duties, may assume these duties. May provide remote approvals to CSR staff at other branch locations. Service Activities: Consistently models exemplary customer service. Coaches CSR staff to enhanced customer service levels. Actively listens to clients and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy while maintaining fiscal responsibility. Partners with Branch Manager to perform customer retention activities. Participates in a minimum of 2 community involvement activities per year. Works with Branch Manager and Marketing team to determine sponsorship opportunities each year. Who you are: High School or GED required. Minimum of 5 years job experience as a Senior CSR\u002FNew Accounts Representative or equivalent, plus demonstrated leadership ability in an operations area related to Bank or retail operations. Additional experience may be considered in lieu of degree. Professional staff development, performance management, training, and employee counseling skills are preferred. Proven ability to lead and develop a team is preferred. Proven history of negotiation and influencing skills. Proven sales techniques and sales management skills. Technical skills and experience to operate teller software, Word, Excel, and other bank-related computer programs. Strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess excellent judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $24.80 - $42.15 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":812,"slug":813,"title":814,"location":13,"raw_job_location_address_addressLocality":815,"raw_hiringOrganization_logo_url":13,"raw_description":816},60197,"customer-service-supervisor-retail-lake-city-seattle-wa-ft-40-mechanics-bank","Customer Service Supervisor, Retail - Lake City (Seattle), WA - FT 40","Lake City Branch","Mechanics Bank is currently searching for a full time Customer Service Supervisor (Retail) to join our team at our Lake City Branch. Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance. Models exemplary sales and service skills and coaches team to explore customer needs and sell appropriate bank products and services, including referrals to other business units. May provide remote approvals for overrides to other branch locations. Resolves customer issues. Actively interacts with internal support areas. Who you are: Positively recognizes staff for exceptional customer service, sales, and operations. Actively engages staff to cultivate and encourage professional development. Develops strong internal partnerships with support teams, marketing and other sales production areas. Provides sales and service training targeted to branch needs and specific development goals of CSR staff. Works with Branch Manager to set team goals and motivates staff to success. Presents at staff meetings and may conduct offsite presentations such as Financial Literacy Training and Bank at Work presentations. Sales Activities: Actively profiles new and existing clients, ensuring appropriate sales of bank deposit and lending products. Actively initiates partner referrals when appropriate to client needs. Works with branch manager to motivate and coach CSR staff to desired production levels. Assists Branch Manager with sales programs to generate targeted branch deposit growth. Works closely with Branch Manager on business customer prospecting \u002F business development, including outside calling. Branch Operations Activities: Schedules CSR staff to ensure appropriate lobby coverage. Works with CSR staff to ensure effective lobby management and a positive customer experience. Keeps CSR staff current with operational standards and procedures, performs and reviews internal audits, ensuring adherence to policies and procedures. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys, combinations, security signals and cash limits. Determines rejects \u002Freturns in adherence with guidelines determined by Retail Leadership. As needed, assists customers with paying and receiving activities and account servicing, always remaining vigilant to support of customer needs. Ensures appropriate assignment of ATM servicing and cash vault duties, may assume these duties. May provide remote approvals to CSR staff at other branch locations. Service Activities: Consistently models exemplary customer service. Coaches CSR staff to enhanced customer service levels. Actively listens to clients and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy while maintaining fiscal responsibility. Partners with Branch Manager to perform customer retention activities. Participates in a minimum of 2 community involvement activities per year. Works with Branch Manager and Marketing team to determine sponsorship opportunities each year. Who you are: High School or GED required. Minimum of 5 years job experience as a Senior CSR\u002FNew Accounts Representative or equivalent, plus demonstrated leadership ability in an operations area related to Bank or retail operations. Professional staff development, performance management, training, and employee counseling skills are preferred. Proven ability to lead and develop a team is preferred. Proven history of negotiation and influencing skills. Proven sales techniques and sales management skills. Technical skills and experience to operate teller software, Word, Excel, and other bank-related computer programs. Strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess excellent judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $26.00 - $33.00 hourly Eligible for Retail Bonus Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":818,"slug":819,"title":820,"location":13,"raw_job_location_address_addressLocality":821,"raw_hiringOrganization_logo_url":13,"raw_description":822},60198,"customer-service-representative-ii-tacoma-wa-ft-40-mechanics-bank","Customer Service Representative II - Tacoma, WA - FT 40","Tacoma Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Tacoma Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts\u002FSales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Banks compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Additional experience may be considered in lieu of degree. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. High school diploma or equivalent. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $28.94 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":824,"slug":825,"title":826,"location":13,"raw_job_location_address_addressLocality":821,"raw_hiringOrganization_logo_url":13,"raw_description":827},60201,"customer-service-supervisor-retail-tacoma-wa-ft-40-mechanics-bank","Customer Service Supervisor, Retail Tacoma, WA - FT 40","Mechanics Bank is currently searching for a full time Customer Service Supervisor (Retail) to join our team at our Tacoma Branch. Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance. Models exemplary sales and service skills and coaches team to explore customer needs and sell appropriate bank products and services, including referrals to other business units. May provide remote approvals for overrides to other branch locations. Resolves customer issues. Actively interacts with internal support areas. What you will do: Leadership Activities: Works with Branch Manager to coach CSR staff for improved job performance, assists manager with performance reviews and develops individual performance goals. Provides input on hiring and termination activities. Positively recognizes staff for exceptional customer service, sales, and operations. Actively engages staff to cultivate and encourage professional development. Develops strong internal partnerships with support teams, marketing and other sales production areas. Provides sales and service training targeted to branch needs and specific development goals of CSR staff. Works with Branch Manager to set team goals and motivates staff to success. Presents at staff meetings and may conduct offsite presentations such as Financial Literacy Training and Bank at Work presentations. Sales Activities: Actively profiles new and existing clients, ensuring appropriate sales of bank deposit and lending products. Actively initiates partner referrals when appropriate to client needs. Works with branch manager to motivate and coach CSR staff to desired production levels. Assists Branch Manager with sales programs to generate targeted branch deposit growth. Works closely with Branch Manager on business customer prospecting \u002F business development, including outside calling. Branch Operations Activities: Schedules CSR staff to ensure appropriate lobby coverage. Works with CSR staff to ensure effective lobby management and a positive customer experience. Keeps CSR staff current with operational standards and procedures, performs and reviews internal audits, ensuring adherence to policies and procedures. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys, combinations, security signals and cash limits. Determines rejects \u002Freturns in adherence with guidelines determined by Retail Leadership. As needed, assists customers with paying and receiving activities and account servicing, always remaining vigilant to support of customer needs. Ensures appropriate assignment of ATM servicing and cash vault duties, may assume these duties. May provide remote approvals to CSR staff at other branch locations. Service Activities: Consistently models exemplary customer service. Coaches CSR staff to enhanced customer service levels. Actively listens to clients and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy while maintaining fiscal responsibility. Partners with Branch Manager to perform customer retention activities. Participates in a minimum of 2 community involvement activities per year. Works with Branch Manager and Marketing team to determine sponsorship opportunities each year. Who you are: High School or GED required. Minimum of 5 years job experience as a Senior CSR\u002FNew Accounts Representative or equivalent, plus demonstrated leadership ability in an operations area related to Bank or retail operations. Additional experience may be considered in lieu of degree. Professional staff development, performance management, training, and employee counseling skills are preferred. Proven ability to lead and develop a team is preferred. Proven history of negotiation and influencing skills. Proven sales techniques and sales management skills. Technical skills and experience to operate teller software, Word, Excel, and other bank-related computer programs. Strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess excellent judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $26.00 - $33.00 hourly Eligible for Retail Bonus Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":829,"slug":830,"title":111,"location":13,"raw_job_location_address_addressLocality":831,"raw_hiringOrganization_logo_url":13,"raw_description":832},60202,"customer-service-representative-mechanics-bank-16","Ventura County Center Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Ventura County Center Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":834,"slug":835,"title":111,"location":13,"raw_job_location_address_addressLocality":836,"raw_hiringOrganization_logo_url":13,"raw_description":837},60203,"customer-service-representative-mechanics-bank-17","Turlock Branch","Mechanics Bank is looking for a full time Customer Service Representative for the Turlock, CA Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel 0-10%. Who you are: High School Diploma or GED required. 1 Year minimum Customer Service Experience required. 1 year minimum Cash Handling Experience in Customer Facing Role required. 1 year minimum Experience in a Banking Environment with Basic Knowledge of Bank Deposit Products and Services preferred. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedure. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":839,"slug":840,"title":111,"location":13,"raw_job_location_address_addressLocality":841,"raw_hiringOrganization_logo_url":13,"raw_description":678},60204,"customer-service-representative-mechanics-bank-18","Watsonville Branch",{"id":843,"slug":844,"title":845,"location":13,"raw_job_location_address_addressLocality":846,"raw_hiringOrganization_logo_url":13,"raw_description":847},60205,"customer-service-representative-ii-vancouver-wa-ft-40-mechanics-bank","Customer Service Representative II - Vancouver, WA - FT 40","Vancouver Branch","Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Vancouver Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation\u002Fpersonal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics' compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Participates in branch audit functions. Follows Mechanics' policies and procedures and meet regulatory requirements. Performs all other duties as required. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Who you are: High school diploma or equivalent. Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller\u002Fbank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities\u002Fduties\u002Fprojects as they arise. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $25.19 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":849,"slug":850,"title":224,"location":13,"raw_job_location_address_addressLocality":841,"raw_hiringOrganization_logo_url":13,"raw_description":851},60209,"universal-banker-mechanics-bank-2","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":337,"slug":338,"title":111,"location":13,"raw_job_location_address_addressLocality":613,"raw_hiringOrganization_logo_url":13,"raw_description":853},"Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":222,"slug":223,"title":224,"location":13,"raw_job_location_address_addressLocality":640,"raw_hiringOrganization_logo_url":13,"raw_description":855},"Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":183,"slug":184,"title":111,"location":13,"raw_job_location_address_addressLocality":857,"raw_hiringOrganization_logo_url":13,"raw_description":853},"Cambria Branch",{"id":165,"slug":166,"title":145,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":859},"Mechanics Bank is currently searching for a Sr. Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be based on-site at one of our offices in Irvine, Cerritos, or Corona. Serves in a support and backup capacity for various back office operations of the bank. Primarily responsible for duties in Service Operations Support and Customer Care. Will work under minimum supervision and work closely with Customer Care. Monitors the status of Service Operations Support workloads to ensure Service levels are met. Adheres to department guidelines, policies, procedures and regulatory requirements governing Customer Care, and Bank Operations and Services, while maintaining maximum level of quality, timeliness of work and providing optimum customer service and satisfaction. The Sr. Operations Specialist performs all Service Operations Support functions outlined below. What you will do: Questionable Activity Reports: Review QARs submitted by Customer Care Agents Call review related to the QAR submissions Rewrite QARs in an articulate, detailed, professional manner Submitted revised QARs to FIU. Complete FEARs APS call backs Complete QAR\u002FFEAR tracking Monitor and review Service Operations Support volumes. Review daily volumes to ensure volumes are completed in a timely manner and according to service levels. Crosstrain on various department functions. Performs Service Operations Support functions, in support of Customer Care, to cover other staff on PTO. These functions include but are not limited to the following: Completes Personal Online Banking and Bill Pay registrations. Responds to unsecure (Contact Us) and secure (Secure Support) emails professionally, according to Bank policy and procedure, and within service levels. Works the Outlook, Customer Care, Research box, performs various call back functions and completes requests including: Adobe eSign, Manual Control, Do Not Assist, Branch Stop Payments Branch Personal Online Banking maintenance ACH Originator information Process faxes Misc. requests Call review as needed. Travel Required: 0-10% Who you are: 2 Year \u002F Associate Degree preferred. Additional experience may be considered in lieu of degree. 3 years in an operational, accounting, finance or related position in a financial institution required. In depth knowledge of the job and its practical applications to complex problems and situations ordinarily encountered. Advanced knowledge of company policies and procedures and banking regulations. Able to help train others and answer questions about complex situations. Excellent problem solving skills. Knowledge of Customer Care Functions. Moderate Excel skills. Calabrio functionality. Fraud prevention knowledge. Basic writing and grammar skills. Analytical skills. Critical thinking skills. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $24.00 - $29.00 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":143,"slug":144,"title":145,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":859},{"id":267,"slug":268,"title":269,"location":13,"raw_job_location_address_addressLocality":705,"raw_hiringOrganization_logo_url":13,"raw_description":862},"Mechanics Bank is currently searching for a Sr. Special Assets Officer to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be based on-site at one of our offices in Irvine, Roseville, or Walnut Creek. Responsible for handling problem commercial loans, which may include C&amp;I and Commercial Real Estate credits. Work with Retail Special Assets group if action is necessary on consumer loans. May oversee REO properties. Primary responsibility is to facilitate the resolution of loans in default or that have other high risk characteristics. What you will do: Work autonomously and with a team to assess issues with problem loans. Independently develop and recommend strategies to resolve the loans. Identify the most cost-effective resolution (retain, exit, liquidate) for loans and REO properties. Underwrite loan modifications, prepare periodic reports for loans in the assigned portfolio. Develop and implements repayment plans for problem loans. Negotiate loan modification terms with clients. Recommend risk rating changes and charge offs. Apply strong deductive thinking skills that support recommendations presented to senior management along with action plans to minimize further credit losses. Primary contact with related third parties in monitoring, servicing, restructuring, collecting, liquidating, and pursuing legal action of problem loan portfolio. Regulatory responsibilities include: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance; 2) adhering to Bank policies and procedures. Travel Required: 0-10% Who you are: 4 Year \u002F Bachelors Degree preferred. Additional experience may be considered in lieu of degree. 7 years of experience in special assets management including both C&amp;I and CRE loan involved in litigation and bankruptcy required. Knowledge of bankruptcy and litigation processes along with strong negotiating skills are essential. Ability to work effectively with senior management and other internal\u002Fexternal parties. Understanding of risk grading and accounting concepts is required. Strong knowledge of current regulatory requirements for loan restructuring and foreclosure, particularly in California and Washington. Strong interpersonal skills and highly collaborative work style is essential. Excellent communication skills -- written and oral; Strong attention to detail and ability to explain complex situations and resolutions to a broad audience. Strong understanding of credit analysis, administration, policy and procedures. Proficient with Windows suite of programs (Excel, Word, Access, Lotus Notes). ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $130,000 - $175,000 annually AIP Bonus up to 20% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":293,"slug":294,"title":295,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":864},"Mechanics Bank is currently searching for a Treasury Operations Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Responsible for managing day to day functions for Treasury Management Operations, ensuring operational activities run smoothly and efficiently. Provides leadership, training and supervision within the department as well as the Company. This position requires advanced technical expertise in all areas of Treasury Management products and services. This leader develops a high-performing team, oversees complex client and business partner escalations, and ensures treasury services are delivered accurately, efficiently, and in compliance with bank policies and regulatory requirements. The manager also leads cross-functional projects, vendor initiatives, and change programs that improve operational capacity and the client experience. What you will do: Treasury Operations Oversight - Direct daily Treasury Management Operations activities and maintain effective service, quality, and productivity standards. Oversee operational support for treasury products and services, including client onboarding, account services, payment solutions, entitlements, and maintenance activities. Monitor workloads, service levels, exceptions, and operating metrics; adjust staffing and processes to meet business needs. Maintain documented procedures and ensure work is completed accurately, on time, and in accordance with bank policy. Leadership and Team Management - Develop a highly motivated, results-driven, and action-oriented Treasury Management Operations team. Delegate assignments, establish schedules, and provide the training and resources required for effective execution. Complete performance appraisals and other personnel actions, including candidate interviews, coaching, and disciplinary action when required. Promote the bank's culture through clear expectations, staff development, recognition, and accountability. Risk Compliance and Audit Management - Embed the bank's risk framework and a strong first-line-of-defense model in Treasury Management Operations. Maintain effective operational controls for payments, client access, fraud prevention, data protection, and other treasury activities. Partner with Compliance, Risk, Internal Audit, and business leaders on regulatory examinations and independent third-party audits. Coordinate responses, corrective actions, control testing, and timely remediation of findings. Technology Vendor and Process Improvement - Partner with technology teams and vendors to design and implement solutions that improve operating efficiency and the client experience. Evaluate processes, systems, and controls; identify automation opportunities and eliminate unnecessary manual work. Support system upgrades, conversions, testing, implementation, and post-launch stabilization. Ensure solution design and execution align with bank strategy, risk requirements, and competitive needs. Enterprise Projects and Change Management - Lead or support medium- and large-scale enterprise projects and strategic initiatives that affect Operations or the broader bank. Translate business challenges into practical, innovative solutions that support organizational goals. Plan and execute change management activities that build business acceptance, user readiness, and sustained adoption. Coordinate with business users at all levels to define requirements, communicate impacts, and manage implementation risks. Client and Business Partner Support - Resolve complex client service and highly technical issues escalated by business partners and lines of business. Coordinate troubleshooting, root-cause analysis, communication, and corrective action across internal teams and vendors. Identify recurring issues and implement durable improvements to service and controls. Business Partnership and Other Responsibilities - Apply broad knowledge of treasury management and bank operations to identify opportunities, share expertise, and add value to the business. Lead through change with resilience, sound judgment, integrity, and respect for others. Support an inclusive workplace, comply with EEO and anti-harassment policies, and value diverse perspectives and backgrounds. Perform other duties and projects as assigned. Travel Required: 0-10%. Who you are: High School or GED required. 4 Year \u002F Bachelors degree in business administration, finance, operations, or a related field preferred. Additional experience may be considered in lieu of degree. 7 years Treasury management, banking operations, payments, or related financial services experience required. 3 years Direct leadership experience required. Experience in a complex, regulated bank environment is preferred. Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or National Check Professional (NCP) designation preferred. Deep knowledge of treasury management operations, products, payment systems, implementation, servicing, and client support. Working knowledge of applicable banking and payment requirements, including BSA\u002FAML, OFAC, UCC Article 4A, NACHA rules, Regulation E, and information security expectations. Demonstrated ability to lead employees, develop talent, manage performance, and build an accountable service culture. Strong operational risk and control skills, including issue management, audit readiness, root-cause analysis, and corrective action. Experience leading cross-functional projects, technology implementations, vendor relationships, and organizational change. Ability to analyze operational data, service levels, trends, and capacity needs and convert findings into practical action. Strong communication, decision-making, problem-solving, and stakeholder management skills. Proficiency with Microsoft Office and strong experience with treasury platforms, core banking systems, workflow tools, and case management systems. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate #LI-AS1 Pay Range: $95,000 - $125,000 annually AIP Bonus up to 15% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":866,"slug":867,"title":868,"location":13,"raw_job_location_address_addressLocality":869,"raw_hiringOrganization_logo_url":13,"raw_description":870},85549,"branch-services-manager-lake-grove-branch-or-mechanics-bank","Branch Services Manager - Lake Grove Branch (OR)","Lake Grove Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $72,000 - $105,000 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":872,"slug":873,"title":111,"location":13,"raw_job_location_address_addressLocality":874,"raw_hiringOrganization_logo_url":13,"raw_description":875},85551,"customer-service-representative-mechanics-bank-32","Santa Barbara Cottage Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Santa Barbara Cottage Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":75,"slug":76,"title":77,"location":13,"raw_job_location_address_addressLocality":877,"raw_hiringOrganization_logo_url":13,"raw_description":878},"San Luis Obispo Broad Branch","Mechanics Bank is currently searching for an Area Operations Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. In addition to fulfilling the role of a Branch Manager for a “hub” branch, the Area Operations Manager is responsible for the operational organization within the Retail Branches of a defined area. Provides supervision to operations staff within branch and operations area. Oversees all aspects of FTE budget, risk, operations and compliance, ensuring performance aligns with Bank’s goals and standards, while ethically supporting the financial needs of our customers. Fosters a high performance culture. Creates a strategic plan for the branch staff designed to mitigate risk, and meet goals and objectives set forth. Closely tracks and manages operational performance for areas and branches within the territory. Responsible for all human resource related responsibilities within their operational organization. Hires top talent and high potential candidates, develops employees, identifies and promotes top performers. Ensures team member development and quality of work is a top priority in the branches. Creates inspection processes in branches with the intent to observe performance and provide coaching. Collaborates with the sales management team to ethically support the financial needs of our customers and meet Bank objectives. Provides collaborative support of the production staff within the Region. Provides approvals and exceptions within stated authority for complex and potential high-risk transactions. Leads and supports key initiatives, projects and operational tasks within Retail Banking. What you will do: Management &amp; Team Leadership Manages a Retail Branch office as well as a designated group of branches (area) and is responsible for overall performance including achievement of operational and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Manages and provides leadership to branch supervisors and employees, and branch management within the operations area. Ensures members of branch management achieve superior results in human resource management, including hiring and performance management results within the area. Leads members of branch management to coach and develop the employees in their area. Develops and executes branch and area strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages budgeting and forecasting for the branch. Manages FTE for defined area. Works with local management to redeploy staffing resources for maximum FTE efficiency and positive customer experience. Branch &amp; Area Operations Performs periodic inspection of branch operational tasks on site and remotely. Provides review and approval of branch periodic certifications and other operational tasks and reports. Ongoing monitoring of Retail operations reporting for all branches within the area. Regularly visits the branches with the intent to observe branch performance, complete operational task review and coach members of the operations staff. Manages the compliance and operations functions of all branches within assigned area. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Manages a Retail Branch office and defined operations area. Is responsible for overall performance including achievement of operational and service goals. Implements strategies to manage risk, develops employees and provides exemplary customer service. Drives team performance through huddles, meetings, coaching, direction and leading by example. Personally performs operational tasks according to policies and procedures. Provides approvals for high-risk transactions and for operational exceptions within the area. Leads the implementation of new programs, products and processes within the branch.Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions. Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Supports Operations Managers in the execution of Retail’s operational soundness strategy. Serves as a subject matter expert in the review of Retail policies and procedures in PolicyTech. Customer Experience Fosters a customer-centric culture within the branch. Addresses customer inquiries, concerns, and escalations promptly. Implements strategies to enhance customer satisfaction and loyalty. Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Demonstrates high levels of professionalism, efficiency and customer advocacy throughout the area resolving customer issues that cannot be resolved at the branch or where another level of authority is required for recovery. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Travel Required: 10-20% Who you are: High School or GED required. 4 Year \u002F Bachelors Degree preferred. Additional experience may be considered in lieu of degree. 7 years banking experience with an emphasis in Operations required. 3 years management experience required. Notary License preferred. Leadership ability to supervise and direct subordinate employees, and to provide coaching and development. Skilled in dealing with customer issues in challenging situations. Attention to detail and accuracy. Ability to meet deadlines. Excellent organizational skills to direct workflow, balance assignments, and provide consistent scheduling to ensure complete office coverage. Skilled in balancing risk management. Thorough knowledge of Retail office operations, including complex transactions, Bank policy and procedures, and Risk Management policies. Ability to assess Retail branches within the area for actions to increase production, improve efficiency, reduce risk and to improve operating quality. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Must maintain effective relationships with peers. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and maintain operational soundness. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $85,000 - $130,000 annually AIP Bonus up to %15 Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":209,"slug":210,"title":111,"location":13,"raw_job_location_address_addressLocality":880,"raw_hiringOrganization_logo_url":13,"raw_description":881},"Santa Clara Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":245,"slug":246,"title":247,"location":13,"raw_job_location_address_addressLocality":883,"raw_hiringOrganization_logo_url":13,"raw_description":884},"Santa Rosa Branch","Mechanics Bank is currently searching for a Market Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. The Market Manager plays a critical role in expanding the bank’s customer base by strategically targeting and acquiring new business customers. This position requires a proactive approach in identifying potential business opportunities and the ability to deliver tailored banking solutions that meet the diverse needs of prospects and customers. The position requires taking a leadership role in the business community, working closely with local businesses to provide financial products and services that support their growth and success. The Market Manager will acquire, build, and grow the customer base by profiling each customer through regular communication to strengthen and deepen relationships. The Market Manager serves as the face of the bank in the local market, building strong referral networks and ensuring disciplined execution of sales strategies. Business development will be accomplished through an aggressive sales effort resulting in new client acquisition and quality growth of business relationships. At all times, superior leadership and customer service is expected. What you will be doing: Partner with local Branch Managers to ensure alignment on sales priorities and execution. Collaborates with Retail Branches, Commercial Banking, and Treasury Management sales to ensure seamless onboarding of new customers and exceptional service delivery. Conducts market research to identify potential clients and sectors for expansion of customer base. Proactively identifies and retains “at risk” customers. Builds and maintains strong relationships with local businesses through networking, community engagement, and strategic partnerships. Participates in branch events\u002Fsponsorships and is involved with groups and organizations within the community. Assesses the financial needs of prospective and existing customers and recommends banking solutions that align with their business objectives. Makes use of advertising leads, internal customer lead lists, personal contacts, referrals from the Bank, internal business lines, and branch customer base to identify sales opportunities and provides an outstanding customer experience. Stays informed about industry trends, competitive landscape, and regulatory changes to effectively position banking services. Maintains a complete understanding of and competency with products, services, and the Bank’s business-customer acquisition strategy. Monitors personal weekly\u002Fmonthly sales efforts, ensuring sales targets and results are achieved. Travel: 60-70% Who you are: Bachelor's degree in Business Administration, Finance or related field preferred. Additional experience may be considered in lieu of degree. Minimum of 7 years of experience in Banking, Sales or Business Development with a proven track record of acquiring business customers. Demonstrates a strong outbound business development mindset, with a primary focus on new relationship acquisition. Maintains an active and accurate deposit and credit pipeline, providing regular forecasts and activity reporting to management. Proactively prospects for new credit opportunities up to $250K through outbound calling, referrals, and community networking activities. Strong understanding of business banking products and services. Excellent interpersonal and communication skills, with the ability to engage and influence decision-makers. Strategic thinker with a strong analytical mindset and the ability to solve complex problems. Target-driven and highly motivated with a proven ability to work independently, setting priorities and managing time to maximize market results. Proficiency in Microsoft Office Suite. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $80,000-100,000 AIP up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":887},"Crown Hill Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $21.30 - $31.83 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":109,"slug":110,"title":111,"location":13,"raw_job_location_address_addressLocality":800,"raw_hiringOrganization_logo_url":13,"raw_description":889},"Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $21.30 - 31.83 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":48,"slug":49,"title":50,"location":13,"raw_job_location_address_addressLocality":891,"raw_hiringOrganization_logo_url":13,"raw_description":892},"Walnut Creek HQ","Mechanics Bank is currently searching for an Branch Support Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Serves as the primary support for Retail Banking within the Retail Branch team as an advisory and escalation team for complex transactions in compliance with regulatory and bank policies and procedures, and in adherence to bank security policies and confidentiality of bank records and customer information. Performs a wide variety of operational tasks, from minor to complex processes or functions. Takes accountability for entire process from receipt of work to resolution and closure. Demonstrates strong decision making and ownership of outcome. Performs risk analysis, using balanced risk and service assessment to provide Retail staff transaction approvals and exceptions within approved authorities. Provides operational and risk oversight to Retail Banking functions in collaboration with Retail Banking Administration. Tasks require coordination of information among various operational areas and customers and may interact with customers remotely in support of Retail Banking. Assists in the day-to-day coordination of the departmental functions; workflow management, and in the coordination of and participate actively in ongoing process improvement and efficiency initiatives within the team. Within depth proficiency, utilizes multiple system applications. May assist in multiple areas across departments, acting as an overall subject matter expert on Retail operational tasks and procedures. What you will do: Branch Support &amp; Guidance 55% Serve as the primary point of contact for branch staff regarding procedural questions related to deposit accounts, including teller transactions and new account opening. Provide timely and accurate guidance on policies, procedures, and regulatory requirements. Support branch teams in resolving complex customer scenarios and operational challenges. Review and provide approvals for legal documentation, account exceptions, and policy deviations within established authority limits. Ensure all decisions align with internal policies, compliance standards, and risk management practices. Act as a liaison between branch staff and internal partners to ensure timely and accurate issue resolution. Coordinate across departments to clarify policies, systems functionality, and regulatory requirements impacting branch operations. Escalate higher risk or complex issues as needed. Operational Support &amp; Excellence 45% Promote consistent execution of processes across all retail branches. Monitor recurring issues and identify trends impacting branch performance or compliance. Partner with leadership to recommend process improvements and enhance operational efficiency. Perform complex account maintenance, ensuring accuracy and compliance with internal procedures and regulatory standards. Review and complete service request tickets submitted by branches within defined service level expectations. Research and resolve account related issues, ensuring proper documentation and follow through. Identify knowledge gaps and recommend training topics based on branch inquiries and trends. Assist in the development and delivery of training materials and sessions for branch staff. Support onboarding and ongoing education to reinforce best practices. Completes required training by assigned due dates. Who you are: High School or GED required. Required 3 years of banking or retail operations experience. Branch Management experience a plus. Advanced knowledge of Retail branch operations and banking regulations in related functional area. Must be fully cross trained in applicable operations processes. Including teller functions, deposit account maintenance, and deposit account opening procedures. Preferred minimum 5 or more years of experience in Retail branch banking or deposit operations of a financial institution. Advanced knowledge of the Retail job functions and practical applications to complex problems and situations ordinarily encountered. Advanced knowledge of Retail policies and procedures and banking regulations. Able to help train others and answer questions about complex situations. Excellent problem solving, decision making and risk assessment skills. Able to manage multiple priorities to completion in a fast paced environment. Strong communication skills with a customer-service mindset. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $29.00 - $40.00 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":428,"slug":429,"title":430,"location":13,"raw_job_location_address_addressLocality":891,"raw_hiringOrganization_logo_url":13,"raw_description":894},"Mechanics Bank is currently searching for a Payroll Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision of the Payroll Supervisor, performs routine and complex tasks relating to the processing of the semi-monthly payroll. Duties may include checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records and miscellaneous changes. Performs accounting and clerical duties related to the issuance of the semi-monthly payrolls. Tasks generally require little to no deviation from established procedures. Provides quality customer service to all clients, while exhibiting a high degree of professionalism and confidentiality in handling and having access to sensitive employee information. This position requires the use of tact, discretion, good judgment and good time management skills. Possesses technical knowledge of all areas of employee payroll and HRIS system to be able to answer questions from employees, coworkers and work directly with external support representatives. What you will do: Primary responsibility is the processing of the semi-monthly payrolls utilizing various time and attendance systems and Workday payroll system. Audits salary increases, retro pay and absence tracking. Records Wage attachments, prior period adjustments and non-benefit ongoing payroll deductions. Prepares Voluntary and Involuntary termination checks and provides required funding to Finance. Maintains a strong knowledge of the payroll reporting functions. Responsible for the quarterly reporting of Multiple Worksite Reporting to the Department of Labor, Bureau of Labor Statistics and various Government agencies. Assists Payroll Supervisor with internal audit during audit process, provides documents, reports and other payroll items upon request. Completes verification of employment forms and records wage information to financial institutions as requested. Complete and verify information for all Unemployment claims. This may at times be extremely confidential working with HRBP or Employee Relations department. Travel Required 0 %. Who you are: High School or GED required. 2 Year Associate Degree preferred. 3 years minimum of Experience in processing multi-cycle payrolls and, data processing, supporting time and attendance systems required. Working knowledge of payroll practices, procedures, and applicable laws\u002Fregulations preferred. Knowledge of principles, practices and procedures of payroll and accounting; modern office practices and procedures; data processing; basic knowledge of laws pertaining to payroll; record-keeping techniques. Must possess good human relations and communication skills and exercise good judgment. Exhibits team spirit in working with others, communicating openly and in a helpful manner to insure coordination and cooperation. Maintains confidentiality regarding professional matters. Must possess a high level of accuracy and problem solving skills with excellent attention to detail. Needs to be able to work well under time constraints and be able to manage time effectively to process payrolls for numerous companies simultaneously. Must possess good organizational skills. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $25.00 - $35.00 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":896,"slug":897,"title":898,"location":13,"raw_job_location_address_addressLocality":899,"raw_hiringOrganization_logo_url":13,"raw_description":900},85561,"customer-service-representative-40-hours-per-week-mechanics-bank","Customer Service Representative (40 hours per week)","Yreka Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Yreka Branch. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":902,"slug":903,"title":111,"location":13,"raw_job_location_address_addressLocality":904,"raw_hiringOrganization_logo_url":13,"raw_description":905},60147,"customer-service-representative-mechanics-bank","Atascadero Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Atascadero Branch Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel 0-10%. Who you are: High School or GED required. 1 year minimum Customer Service Experience required. 1 year minimum Cash Handling Experience in Customer Facing Role. 1 year minimum Experience in a Banking Environment with Basic Knowledge of Bank Deposit Products and Services preferred. Excellent interpersonal skills and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Excellent interpersonal skills, attention to detail, and customer service. Basic knowledge of Bank deposit products and services. Ability to understand client loan requests and make appropriate referrals. Ability to understand client requests for additional services and make appropriate referrals. Ability to make clients aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI- AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":907,"slug":908,"title":111,"location":13,"raw_job_location_address_addressLocality":909,"raw_hiringOrganization_logo_url":13,"raw_description":910},60149,"customer-service-representative-mechanics-bank-2","Bakersfield Gosford Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Gosford Branch. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":912,"slug":913,"title":914,"location":13,"raw_job_location_address_addressLocality":619,"raw_hiringOrganization_logo_url":13,"raw_description":785},60151,"branch-services-manager-bainbridge-island-mechanics-bank","Branch Services Manager - Bainbridge Island",{"id":916,"slug":917,"title":655,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":918},60160,"care-center-representative-mechanics-bank-2","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be based on-site at one of our three offices: Federal Way, WA, or Irvine, CA. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School or GED required. Additional experience may be considered in lieu of degree. Bilingual (Spanish) candidates preferred but not required. Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude. Preferred experience as a financial services representative in a financial institution, with good knowledge of bank operations, retail banking products, and banking regulations pertaining to financial transactions is highly preferred. Minimum typing speed of 50 wpm. Possess excellent collaboration and written\u002Fverbal communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required service levels and productivity goals. High level of accuracy and great attention to detail. Able to comprehend and interpret Bank policies, procedures and regulations. Knowledge of or ability to learn about retail products and services. Solid math skills and bookkeeping abilities preferred. Ability to effectively present information and respond to questions from clients, customers, and the general public. Ability to introduce products and services that match customers’ needs. Ability to provide a resolution in a timely manner, balancing risk with service. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $20.00 - $31.83 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":920,"slug":921,"title":111,"location":13,"raw_job_location_address_addressLocality":922,"raw_hiringOrganization_logo_url":13,"raw_description":923},60161,"customer-service-representative-mechanics-bank-4","Gilroy Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":925,"slug":926,"title":655,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":927},60167,"care-center-representative-mechanics-bank-3","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long-term relationships and working together in person. This opportunity is based on-site at one of our two office locations: Irvine, California, or Federal Way, Washington. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School diploma or equivalent required. Additional experience may be considered in lieu of degree. Bilingual (Spanish) candidates preferred but not required. Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution required. Minimum typing speed of 50 wpm. Possess excellent human relations and communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required productivity levels and deadlines. Able to protect and maintain confidential information. Professional in appearance and in verbal communication. Demonstrate teamwork in facilitating workflow. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $20.00 - $31.83 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":929,"slug":930,"title":111,"location":13,"raw_job_location_address_addressLocality":931,"raw_hiringOrganization_logo_url":13,"raw_description":853},60176,"customer-service-representative-mechanics-bank-9","Nipomo Branch",{"id":933,"slug":934,"title":935,"location":13,"raw_job_location_address_addressLocality":936,"raw_hiringOrganization_logo_url":13,"raw_description":937},60178,"branch-services-manager-ft-mountlake-terrace-wa-mechanics-bank","Branch Services Manager - FT - Mountlake Terrace, WA","Mountlake Terrace Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations preferred. Minimum of 2 years of management experience preferred. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $139,730 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":939,"slug":940,"title":111,"location":13,"raw_job_location_address_addressLocality":941,"raw_hiringOrganization_logo_url":13,"raw_description":942},60179,"customer-service-representative-mechanics-bank-10","Pacific Grove Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range:$20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":944,"slug":945,"title":946,"location":13,"raw_job_location_address_addressLocality":947,"raw_hiringOrganization_logo_url":13,"raw_description":948},60180,"sr-lending-advisor-mechanics-bank","Sr. Lending Advisor","Napa Trancas Branch","Mechanics Bank is currently searching for a Sr. Lending Advisor to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site in either our Bakersfield, Fresno, Napa, Sacramento, or San Luis Obispo offices. Originates new residential mortgage loans. Establishes and maintains relationships with realtors, builders and other referral partners in order to develop and retain existing business and new mortgage lending business for the bank, including conventional residential mortgage and a strong portfolio product line.Develops effective referral sources to generate loans. Connects with borrowers and obtains necessary information to accurately complete a loan application and maintains strict confidentiality with the information received. Collects and reviews required documentation and information necessary for processing and approval of the mortgage loan request. Maintains appropriate communication with borrower(s), referral sources and key stake holders, throughout the loan application process to ensure approval and closing in a timely manner as well as be in compliance with banking and government regulations. Professionally represents the bank in the community and refers clients for other banking services as appropriate. Keeps informed on trends and developments in the local real estate market as well as the changing rules and regulations pertaining to both private and government-insured mortgages. What you will do: Develops and maintains relationships with referral sources such as realtors, builders, and other referral partners, etc., to increase mortgage-lending activities. Developing and maintaining internal relationships to create cross-sell opportunities by leveraging the mortgage transaction. Calls on prospective customers and explains loan products and services. Prepares required pipeline reports for department administrative purposes. Corresponds with or interviews applicant or others (e.g. creditors) to resolve questions regarding applicant information. Submits loan package to processing for underwriting and coordinates necessary activities and gathering of supporting documents for obtaining approval. Analyzes applicant financial status, credit and property evaluation to determine feasibility of granting loan. Works with processing and underwriting to ensure all questions are answered and\u002For to resolve mortgage related problems. Interviews applicant and requests specific information and\u002For documentation for mortgage loan application. Coordinates activities with loan processor and borrower(s) to ensure that proper documentation and verification is obtained. Works with the closing department to ensure that the loan is successfully closed. Travel 10 - 20% Who you are: High School or GED required. 3 years Lending, banking, related experience preferred. Additional experience may be considered in lieu of degree. Proficient with: MS Word, MS Excel, MS PowerPoint, MS Outlook, Encompass Loan Originating System (LOS). Possess excellent human relations, communications and business writing skills. Ability to work effectively without direct supervision. Possess effective time management and organizational skills. Demonstrates teamwork in facilitating workflow. High level of cooperation with others and is responsive to the Bank’s needs. Exemplary motivation, enthusiasm, professionalism and team skills. Demonstrates with excellent customer service skills. Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities. Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive information. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay range $16.90\u002Fhr + commision Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":950,"slug":951,"title":247,"location":13,"raw_job_location_address_addressLocality":952,"raw_hiringOrganization_logo_url":13,"raw_description":953},60184,"market-manager-mechanics-bank","Paso Robles Branch","Mechanics Bank is currently searching for a Market Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Market Manager plays a critical role in expanding the bank’s customer base by strategically targeting and acquiring new business customers. This position requires a proactive approach in identifying potential business opportunities and the ability to deliver tailored banking solutions that meet the diverse needs of prospects and customers. The position requires taking a leadership role in the business community, working closely with local businesses to provide financial products and services that support their growth and success. The Market Manager will acquire, build, and grow the customer base by profiling each customer through regular communication to strengthen and deepen relationships. The Market Manager serves as the face of the bank in the local market, building strong referral networks and ensuring disciplined execution of sales strategies. Business development will be accomplished through an aggressive sales effort resulting in new client acquisition and quality growth of business relationships. At all times, superior leadership and customer service is expected. What you will be doing: Partner with local Branch Managers to ensure alignment on sales priorities and execution. Collaborates with Retail Branches, Commercial Banking, and Treasury Management sales to ensure seamless onboarding of new customers and exceptional service delivery. Conducts market research to identify potential clients and sectors for expansion of customer base. Proactively identifies and retains “at risk” customers. Builds and maintains strong relationships with local businesses through networking, community engagement, and strategic partnerships. Participates in branch events\u002Fsponsorships and is involved with groups and organizations within the community. Assesses the financial needs of prospective and existing customers and recommends banking solutions that align with their business objectives. Makes use of advertising leads, internal customer lead lists, personal contacts, referrals from the Bank, internal business lines, and branch customer base to identify sales opportunities and provides an outstanding customer experience. Stays informed about industry trends, competitive landscape, and regulatory changes to effectively position banking services. Maintains a complete understanding of and competency with products, services, and the Bank’s business-customer acquisition strategy. Monitors personal weekly\u002Fmonthly sales efforts, ensuring sales targets and results are achieved. Travel: 60-70%. Who you are: Bachelor's degree in Business Administration, Finance or related field preferred. Additional experience may be considered in lieu of degree. Minimum of 7 years of experience in Banking, Sales or Business Development with a proven track record of acquiring business customers. Demonstrates a strong outbound business development mindset, with a primary focus on new relationship acquisition. Maintains an active and accurate deposit and credit pipeline, providing regular forecasts and activity reporting to management. Proactively prospects for new credit opportunities up to $250K through outbound calling, referrals, and community networking activities. Strong understanding of business banking products and services. Excellent interpersonal and communication skills, with the ability to engage and influence decision-makers. Strategic thinker with a strong analytical mindset and the ability to solve complex problems. Target-driven and highly motivated with a proven ability to work independently, setting priorities and managing time to maximize market results. Proficiency in Microsoft Office Suite. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $80,000 - $110,000 annually Eligible for Retail Incentive Plan AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":955,"slug":956,"title":111,"location":13,"raw_job_location_address_addressLocality":957,"raw_hiringOrganization_logo_url":13,"raw_description":958},60188,"customer-service-representative-mechanics-bank-15","Seaside Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Seaside Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":960,"slug":961,"title":962,"location":13,"raw_job_location_address_addressLocality":963,"raw_hiringOrganization_logo_url":13,"raw_description":964},60199,"sr-relationship-manager-mechanics-bank","Sr. Relationship Manager","Seattle Administrative Office","Mechanics Bank is currently searching for a full time Sr. Relationship Manager to join our team at our Seattle Administrative Offices. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. The Sr. Relationship Manager calls on prospective and existing middle market businesses with financing needs that can be met with minimally complex analyses, underwriting, structuring, and documentation. Maintains a pipeline of prospective and existing clients for acquisition and expansion of client relationships. Maintains a portfolio of middle market or specific industry client relationships with moderately complex monitoring requirements and ensuring compliance with all loan covenant, conditions, and regulatory requirements. May be asked to handle client relationships with more complex needs. Must work independently and can meet goals of job with some oversight or coaching needed. What you will do: Manages a portfolio of middle-market client relationships with moderate complexities in financial analysis, underwriting, or structuring and\u002For representing an industry concentrations requiring industry expertise. Monitors the relationship to ensure ongoing credit quality and compliance with loan terms. Initiates and oversees fulfillment of the end-to-end processes for loan renewals and modifications. Initiates appropriate and timely actions for any defaults to loan covenants or conditions of approval. Calls on new and existing clients to create and maintain a robust pipeline of new business; initiates or strengthens assigned banking relationships and identifies and acts on opportunities to expand the relationships. Monitor for competitive information and take appropriate action if necessary to retain client relationships. Provides suitable advice and counsel to existing and potential customers. Studies industrial, commercial, economic and financial situations relating to the business to offer advice, if appropriate. Prepares quality credit presentations of moderate to significant complexity, justifying the credit request that is supported with comprehensive financial and non-financial analyses, appropriate identification of risks and risk mitigations, and structuring and pricing consistent with Bank policies and guidelines. Mentors and assists credit analysts, underwriters, and less experienced relationship managers in appropriate structuring of credit requests to best meet client needs while adhering to Bank policies and risk profiles. Participates in industry, civic, and community events to build a network of referral sources and to generate business leads. Supports the Bank's Brand and mission internally and externally. Supports Brand awareness through marketing efforts and community outreach. Must be able to travel throughout bank’s footprint to perform required duties (50- 60%) Who you are: Minimum of 7 years of Commercial Lending experience is required. Graduates Degree in Business Administration with an emphasis in Finance is preferred. Bachelors Degree in Finance, Accounting, Business or related field is preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, the general public and professional peers. A solid understanding of business and banking terminology. Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to business related situations. Basic understanding of accounting, including financial statement and credit analysis skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrated negotiation skills. Ability to create new word processing and spreadsheet files using generally accepted formats. Ability to use data base programs and other banking specific programs and to access reports. Ability to use software documentation and help features. Aptitude for learning advanced features and specialized software programs. Ability to manage multiple clients, loan requests, deadlines and other priorities. Business development skills. Comfortable selling to prospects, networking, cold calling and speaking before groups. Utilizes critical and creative thinking skills. Building strong customer relationships and delivering customer-centric solutions. Interpreting and applying understanding of key financial indicators to make better business decisions. #LI-HW1 Pay Range: $108,000.00 - $194,600.00 annually Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":966,"slug":967,"title":968,"location":13,"raw_job_location_address_addressLocality":969,"raw_hiringOrganization_logo_url":13,"raw_description":970},60200,"customer-service-representative-part-time-20-hours-mechanics-bank","Customer Service Representative (Part Time 20 Hours)","Templeton Branch","Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Templeton Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":972,"slug":973,"title":974,"location":13,"raw_job_location_address_addressLocality":975,"raw_hiringOrganization_logo_url":13,"raw_description":976},60207,"director-of-delaware-trust-mechanics-bank","Director of Delaware Trust","Wilmington Trust Office","Mechanics Bank is currently searching for a Director of Delaware Trust to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Director of Delaware Trust is responsible for the overseeing and management of sales activities and the cultivation of trust business. Must maintain a thorough knowledge of the various trust and tax laws and governing regulations in conjunction with Bank and Government\u002FAgency policies. Responsible for staying abreast of all federal and state regulatory policy changes within the industry, make policy recommendations and manage the process for compliance with existing requirements\u002Fguidelines. Is responsible for quality control of business accepted as well as cultivating new business opportunities to sustain and increase profitability of the Bank's Trust and Investment portfolio. What you will be doing: Proactively administers and manages activities for assigned trust, adhering to the terms of the governing documents. Accurately interpret and apply provisions of governing documents consistent with applicable statutes and regulations. Manages all tax and legal activities related to assigned accounts. Communicates with clients, beneficiaries, care managers, attorneys, CPAs, portfolio managers and other professionals to resolve problems and concerns with accounts. Authorizes discretionary and non-discretionary payments and gathers appropriate backup documentation, as needed. Lead and participate in sales activities and help control quality of business accepted. Work closely with trust officers, private bank relationship managers, portfolio managers and other wealth management professionals in the cultivation of trust business opportunities (i.e. trust, custody, and escrow). Works with both internal and external clients; Build and deepen relationships with centers of influence (i.e. accounting firms and law firms) in an effort to solidify referral sources. Develop and maintain effective links with all units of Bank and affiliated companies to ensure meaningful cross-selling and\u002For support of trust activities. Serves as the liaison between trust compliance and trust staff. Mentor junior trust officers and associates on significant account administrative matters and business development activities. Lead by example to ensure the quality of: Delivery of products and services. Marketing and sales activities. Demeanor and deportment of trust employees. Participates and contributes to departmental activities designed to improve the account management process, such as TAC, NAAC and the training conducted by Trust managers. The Director of Delaware Trust will be a member of the Trust Administrative Committee of Mechanics Bank Wealth Management, and certain sub-committees as needed. Participate as a member of the Senior Management Team of Mechanics Bank Wealth Management. Serve as a member of its Board of Directors. Serve on Board, Level 1 and Level 2 committees for the Mechanics Bank Trust Company of Delaware. Prepare and present training materials educating internal partners on the benefits of Delaware trust, as well as how to identify and refer opportunities. Conduct training via video conference and periodically in person. Serve as a subject matter expert on Delaware trusts and related fiduciary topics. Continually enhances knowledge of trust, tax and related areas by participating in ongoing educational functions, including those offered by the trust team and those available from third parties. Participates in creating and developing fiduciary services. In collaboration with Director of Wealth Management, accountable for financial performance, profitability, and resource management, including capital and expense budgeting, staffing, and cross-functional coordination to improve efficiency and effectiveness of the Mechanics Bank Trust Company of Delaware. Interaction with regulators in coordination with the Regulatory Compliance team of Mechanics Bank Wealth Management. Primary contact for the Delaware OSBC and interaction on regulator matters. Travel 20 - 30%. Who you are: 10 years of trust administrative experiences are required. 4 year college degree with preference of a JD degree. CTFA-Certified Trust and Fiduciary Advisor is preferred. Through knowledge of Trust requirements including account transfer policies, practices, and procedures. Thorough knowledge of the features and benefits of special situs trusts, the differences between Delaware and other special situs, as well as the requirements and process for decanting trusts to Delaware. Strong knowledge of estate and tax planning techniques and their appropriate application. Extensive understanding of trust accounting systems. Knowledge of securities, real estate, LLCs, limited partnerships and other entities. Must be thoroughly familiar with and adhere to all applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) Must have experience supervising trust personnel, including coaching development, counselling, team building and motivational\u002Finspirational leadership experience. Proven track record of business development success. Exceptional communication skills. Must be knowledgeable of all Bank policies and procedures; completing required training. Excellent analytical skills; reviewing various data sources including reports and manuals. Must be able to communicate effectively via telephone and in person. Excellent organizational ability. Excellent attention to detail and accuracy. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay: $ 200,000 - $300,000 annually AIP Bonus up to 30% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":978,"slug":979,"title":980,"location":13,"raw_job_location_address_addressLocality":891,"raw_hiringOrganization_logo_url":13,"raw_description":981},60208,"executive-assistant-to-the-office-of-the-general-counsel-mechanics-bank","Executive Assistant to the Office of the General Counsel","Mechanics Bank is currently searching for a Executive Assistant to the Office of the General Counsel to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Executive Assistant to Office of the General Counsel will provide high-level administrative support to the General Counsel (GC) and Deputy General Counsel (DGC). This role will provide comprehensive support for the GC and DGC, including serving as a key point of contact for internal employees and external business partners. The ideal individual will be proactive in approach, possess excellent judgment in a variety of situations, demonstrate superior written and verbal communication skills, have a high attention to detail, exemplify an energetic, poised, and positive demeanor, and demonstrate the ability to balance multiple priorities. In line with established policies and procedures, working with minimal supervision and direction, this role performs a wide variety of administrative and staff support services. This role will operate under the direct supervision of the GC and the DGC, and will assist other internal attorneys as assigned. This role will interact professionally with the Mechanics Bank (“MB”) Board of Directors (“Board”), Management committees, and senior executives utilizing excellent verbal and written skills. This role will frequently interact with management within and outside of the company, comfortably communicating with customers, vendors and visitors and flawlessly handling confidential and critical details. This role will also be responsible for anticipating the needs of the executive and legal teams and flexibly accommodating work schedules. This role will be responsible for greeting guests; screening calls; managing calendars; making travel, meeting and event arrangements; maintaining records; and preparing reports, financial data and communications. This role works with the entire legal team across the broad range of legal initiatives on a daily basis including litigation, intellectual property, corporate governance, licensing, mergers and acquisitions, and general legal and regulatory compliance matters. This role performs a variety of complex and confidential duties in assisting the GC, the DGC, and legal team using tact, diplomacy and discretion, and exercise independent judgment. What you will do: Manage the GC's and DGC’s complex, fast-changing calendars, using sound judgment in mapping out day-to-day meetings, events, and responsibilities. Plan, coordinate, and ensure the GC’s and DGC’s schedules are thoughtfully and effectively constructed with an eye to supporting expressed priorities. Arranges Board and committee meetings (including preparing “Board packages”, “committee packages”, making meeting arrangements, etc.) and assists in conducting meetings by operating equipment, scheduling presentations, etc., as assigned. As requested, provides reports for and interacts with government and regulatory offices on matters affecting MB. Drafts letters, reports, and various other communications and documents. Collects and analyzes information and initiates communications including responses to basic client and department concerns. Produces information by formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Performs all other job duties as assigned by a supervisor. Administer programs, projects and\u002For processes specific to the operating unit assigned. Conserves the executive’s time by reading, researching and routing correspondence. Maintains the executive’s appointment schedule by planning and scheduling meetings, conferences and travel. Assists clients and staff, in person or on the telephone, and answers or directs inquiries to the appropriate party. Maintains client and staff confidence and protects operations by keeping information confidential. Maintains and monitors expenses and invoices approved by executives. Organize internal and external meetings for GC and DGC, including logistical and substantive preparation (i.e. securing venue, ordering\u002Fsetting up catering, and managing communication to employees) Completes projects by assisting, coordinating and following up on results. Maintains information and provides historical reference by organizing and filing records in a secure and retrievable manner. Maintains professional and technical knowledge by reviewing professional publications and establishing personal networks. Contributes to a team effort by accomplishing related results as needed in support of the executive’s goals and objectives. Frequently compose, proofread, and finalize complex correspondence, documents, meeting minutes, reports, and board meeting materials, using experience and judgment. Ability to make arrangements, monitor, and follow up in a timely manner to meet compliance and business needs. Ability to work independently, manage sensitive work and engage resources as required. Meeting and event planning skills, including developing and managing logistics, vendors, and project plans. Coordinate RSVP lists and logistics for off-site client events. Demonstrate ability to be proactive, take initiative and exercise good judgment, discretion and confidentiality in all tasks. Run and distribute various weekly, monthly and quarterly reports. Works with the legal team on a wide range of legal initiatives. Manages the online legal invoicing database, including opening and closing of matters, generating spending reports, and ensuring timely processing of invoices. Manages the litigation process from service of initial complaint through retention of counsel, maintaining a litigation database, issuing and coordinating multiple legal holds, and working with the Corporate Insurance Manager to tenderi and coordinate multiple insurance claims. Collaborate with other non-attorney legal staff to ensure smooth operation of all Legal Department functions, and provide backup support as needed. Provides analytical and specialized assistance to prepare reports, presentations and special projects. Maintains office supplies inventory and ensures operation of office equipment. Retrieve, sort and distribute mail for C Suite executives.Will keep the kitchen and surrounding areas presentable and take care of catering when required. Provides office\u002Fphone coverage and back up for other Executive Assistants, including the Executive Assistant to the CEO as needed. Track and reconcile monthly credit card statements and complete and submit expense reports in a timely manner. Manage all travel scheduling and arrangements. Provide a bridge for smooth communication between the GC and internal teams; demonstrating leadership to maintain credibility, trust, and support with staff. Ensure consistent and efficient interaction with other executive assistants across the organization; demonstrate poise and tact under pressure and handle matters with sound judgement and confidentiality. Answer telephone calls, tactfully handles inquiries, and greets visitors. Travel Required 0-10 %. Who you are: High School or GED required. 4 year Bachelor's Degree preferred. 5 years minimum of High-level executive support required. 3 years minimum experience in event planning preferred. Notary Public preferred. Knowledge of State and Federal banking regulations highly preferred. Expert knowledge of MS Office (Outlook, Word, Excel, PowerPoint and Access) and Internet skills. Must understand basic concepts of corporate organization, corporate governance and banking. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations. Ability to write reports, business correspondence, and desktop procedures.Ability to effectively present information and respond to questions from Board members, managers, clients, customers, and the general public. MATHEMATICAL SKILLS AND REASONING ABILITY: Ability to calculate figures and amounts.Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $32.00 - $42.00 hourly Eligible for Retail Incentive plan AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":397,"slug":398,"title":399,"location":13,"raw_job_location_address_addressLocality":904,"raw_hiringOrganization_logo_url":13,"raw_description":983},"Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $72,000 - $105,000 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":197,"slug":198,"title":111,"location":13,"raw_job_location_address_addressLocality":640,"raw_hiringOrganization_logo_url":13,"raw_description":985},"Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Burbank Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":381,"slug":382,"title":383,"location":13,"raw_job_location_address_addressLocality":672,"raw_hiringOrganization_logo_url":13,"raw_description":987},"Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00 - $28.94 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":128,"slug":129,"title":111,"location":13,"raw_job_location_address_addressLocality":931,"raw_hiringOrganization_logo_url":13,"raw_description":853},{"id":990,"slug":991,"title":992,"location":13,"raw_job_location_address_addressLocality":993,"raw_hiringOrganization_logo_url":13,"raw_description":994},85552,"learning-experience-developer-mechanics-bank","Learning Experience Developer","Roseville Executive Offices","Mechanics Bank is currently searching for a Learning Experience Developer to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Learning Experience Developer is responsible for developing engaging, high-quality learning solutions that support employee performance across the bank. This role develops blended learning solutions including, but not limited to, e-learning, video content, virtual instructor-led training, microlearning, in-person instructor-led training, online resource centers, and on-demand performance support as indicated by the performance need. The role may focus more on digital learning development or blended learning solutions depending upon team needs. This role blends excellent learning development skills to create interactive, learner-centered experiences aligned with business goals and regulatory requirements with essential instructional design experience. The position requires basic project and time management skills. The Learning Experience Developer works with the Instructional Designer and other Learning Experience Developers in developing learning solutions and keeping learning content current and aligned with policies and procedures. Works collaboratively on initiatives with the Learning &amp; Development team that may go beyond the scope of learning development and involve virtual facilitation and assignment of learning via LMS (Workday Learning). Responsible for maintaining knowledge of instructional technologies by attending workshops, classes on training, reviewing training publications, and networking. What you will do: Learning Development &amp; Design: Develops interactive eLearning courses using adult learning principles and instructional design best practices. Incorporate multimedia elements as appropriate to enhance learner engagement. Under administrative direction, designs learning solutions to support performance needs. Develops learning materials including microlearnings, video demonstrations, reference tools, job aids, quick reference guides, electronic performance support (i.e. WalkMe), and level II-III evaluation instruments as indicated by the overall learning solution. Develops instructor-led training content including facilitator guides, participant guides, training decks, and learning activities. Collaborates with other Developers and Instructional Designers in creation of comprehensive curriculums including prerequisites, scaffolding of learning, multi-modal delivery, adaptive learning paths, and certificate logic. Develops compliance eLearnings, meeting legal and regulatory requirements. Develops required eLearnings regarding Human Resources policy administration and corporate decisions affecting bank culture and mission. Facilitates pilot of instructor-led developed content, and\u002For trains-the-trainer to facilitate developed content. Develops storyboards, scripts, and course prototypes. Under administrative direction, constructs feedback instruments to evaluate training results and measure success. Learning Deliverable Continuous Review &amp; Improvement: Regularly reviews and maintains training materials to keep them current. Works with team in evaluating training effectiveness using learner feedback, assessments, and performance data. Assists with reviewing vendor developed content with digital learning deliverables are outsourced. Updates and improves learning deliverables based on formative and summative evaluations and other performance data. Administrative &amp; Cross-Functional Tasks Upon request, runs completion and other necessary reports on learnings from Workday in response to Audit, Legal, or Business Line requests. Works with L&amp;D team in the creation and administration of learning campaigns for the assignment of bank wide annual mandatory training. Supports delivery of employee onboarding virtual orientation classes. Acts as one of the facilitators of VILT learning deliverables of developed learning solutions. Performs all other duties as assigned by direct supervisor or Head of Learning &amp; Development. Project Management &amp; Collaboration: Partners with subject matter experts from all business lines of the company (e.g. Retail, Lending, Operations, Information Security) to translate complex content into digestible learning experiences and ensure developed materials are applicable and relevant. Works with Audit, Compliance, and Legal to ensure developed materials meet required compliance, regulatory, and legal standards. May participate as a member of project teams and attend regular meetings to support new product introduction, process, and technology innovation to ensure training programs are developed and ongoing resources are in place for employees. Learning Technology: Implements and maintains learning content in LMS (Workday Learning). Works with system administrator on implementation of new technology and integration with Workday Learning. Travel Required 0-10 %. Who you are: 4 Year Bachelor's Degree in Instructional Design or Technology, Education Technology, Curriculum and Instruction, Human Performance Technology\u002FImprovement, or equivalent required. 3 years minimum of Experience or equivalent combination of education and experience required. Instructional Design or Learning Technology specific certifications from ATD or equivalent beneficial but not required. Certifications in Microsoft, Adobe, and\u002For Learning Content Development software beneficial but not required. Learning Content Development: Expertise in building engaging learning content across modalities, including digital, instructor-led, and other synchronous and asynchronous formats. Skilled in using digital learning content creation tools such as Adobe Captivate, Camtasia, Vyond, and Articulate Storyline. Expertise in developing learning deliverables aligned with performance objectives and business outcomes. Applied knowledge in effectively using technology, including PowerPoint, Adobe Creative Suite, and Webex in the design of facilitated training deliverable. Applied knowledge in effective creation of engaging and performance-based learning activities. Skilled in creating facilitator guides, participant guides, and other necessary learning material for effective instructor-led learning deliverables. Strong visual design and storytelling skills and proficiency in creating multimedia elements (video, graphics). Experience in creating job aids, quick reference guides, and\u002For digital knowledge resources. Skilled in creation of comprehensive curriculums that effectively leverage different modalities based on performance need. Expertise in developing interactive learning experiences (learner journeys, branching, simulations, scenario-based learning, adaptive learning). Applied knowledge of graphic design for learning (C.R.A.P., cognitive load, color theory, typography). Practiced in the development and use of microlearning and modular content as part of learning solutions and curriculum design. Experience in applying accessibility standards (WCAG). Applied knowledge in gamification and game-based learning as applied in professional learning. Working knowledge of applying “learning in the flow of work” and performance support tools such as WalkMe. Working knowledge of AI in Learning (Copilot or similar). Learning Science and Design Models: Skilled in the application of adult learning theories (Andragogy, Constructivism, Cognitivism, Connectivism, Experiential Learning, Social Learning Theory, Transformative Learning). Experience applying Instructional Design process models (ADDIE, SAM, Dick &amp; Carey Instructional Systems, Rapid Prototype Development, Agile). Experience using Instructional Design frameworks (Bloom’s Taxonomy, Gagne’s Nine Events of Instruction, Merrill’s First Principles of Instruction, ARCS Model, Design Thinking). Practiced in applying Kirkpatrick’s Four Levels of Training Evaluation. Learning Facilitation: Experienced in innovative, creative, and engaging facilitation of learning experiences. Applied knowledge of best practices for facilitation for adult learners. Proficiency in creating learning materials (learning activities, facilitator\u002Fparticipant guides, job aids, quick reference guides, and performance support). Applied working knowledge of learning program design and how instructor-led training contributes to the overall effectiveness of learning solutions. Experience contributing substantially to learning content design and curriculum development. Working knowledge of training others on best practices in facilitation of developed learning content (Train-the-Trainer). Technology and Data. Expertise in standard eLearning publication formats (SCORM, HTML5, xAPI). Experience in using LMS (Workday Learning preferred). Familiarity with publication and maintenance of multimedia on SharePoint. Experience in producing and using learning data reports to measure learning impact and improve learning deliverables. Business and Consulting Skills: Ability to work collaboratively with cross functional teams. Proficient in partnering and communicating with SMEs from a variety of backgrounds, departmental expertise, and management levels. Able to balance multiple development projects at once and cope with pressure resulting from development responsibilities and meeting required deadlines and reporting requirements. High level of accuracy and great attention to detail. Able to work effectively with minimal supervision. Able to prioritize work in resource-constrained environments. Possess excellent human relations, communications, and business writing skills. Possess excellent project and time management skills. Exemplary motivation, enthusiasm, and professionalism. Consistently demonstrate tact, discretion and good judgment when handling confidential and\u002For sensitive information. Financial Industry Specific: Must maintain awareness of applicable regulations and laws that affect learning content. Able to interpret policies and procedures effectively and apply them to development of learning deliverables. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $70,304. - $95,000. annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":351,"slug":352,"title":353,"location":13,"raw_job_location_address_addressLocality":886,"raw_hiringOrganization_logo_url":13,"raw_description":887},{"id":364,"slug":365,"title":366,"location":13,"raw_job_location_address_addressLocality":997,"raw_hiringOrganization_logo_url":13,"raw_description":998},"Yucca Valley Branch","Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Yucca Valley Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive plan. Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1000,"slug":1001,"title":111,"location":13,"raw_job_location_address_addressLocality":1002,"raw_hiringOrganization_logo_url":13,"raw_description":1003},75229,"customer-service-representative-mechanics-bank-19","Brawley Main Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1005,"slug":1006,"title":111,"location":13,"raw_job_location_address_addressLocality":640,"raw_hiringOrganization_logo_url":13,"raw_description":1007},75230,"customer-service-representative-mechanics-bank-20","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Burbank Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1009,"slug":1010,"title":111,"location":13,"raw_job_location_address_addressLocality":645,"raw_hiringOrganization_logo_url":13,"raw_description":1011},75233,"customer-service-representative-mechanics-bank-21","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00 - $25.00 hourly Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1013,"slug":1014,"title":399,"location":13,"raw_job_location_address_addressLocality":1015,"raw_hiringOrganization_logo_url":13,"raw_description":1016},75235,"branch-services-manager-mechanics-bank","Chico North Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $72,000 - $115,000 annually AIP Bonus Up To 10 % Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1018,"slug":1019,"title":224,"location":13,"raw_job_location_address_addressLocality":645,"raw_hiringOrganization_logo_url":13,"raw_description":1020},75236,"universal-banker-mechanics-bank-4","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1022,"slug":1023,"title":111,"location":13,"raw_job_location_address_addressLocality":1024,"raw_hiringOrganization_logo_url":13,"raw_description":1025},75237,"customer-service-representative-mechanics-bank-23","El Centro Main Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel 0-10 %. Who you are: High School or GED required. Excellent interpersonal skills, attention to detail, and customer service. 1 year minimum of Customer Service Experience required. 1 Year minimum of Cash Handling Experience in Customer Facing Role required. 1 Year minimum Experience in a Banking Environment with Basic Knowledge of Bank Deposit Products and Services preferred. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand client loan requests and make appropriate referrals. Ability to understand client requests for additional services and make appropriate referrals. Ability to make clients aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1027,"slug":1028,"title":1029,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":1030},75238,"care-center-representative-mechanics-bank-4","Care Center Representative -","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This opportunity is based on-site at one of our two office locations: Irvine, California, or Federal Way, Washington. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School or GED required. Additional experience may be considered in lieu of degree. Bilingual (Spanish) candidates preferred but not required. Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude. Preferred experience as a financial services representative in a financial institution, with good knowledge of bank operations, retail banking products, and banking regulations pertaining to financial transactions is highly preferred. Minimum typing speed of 50 wpm. Possess excellent collaboration and written\u002Fverbal communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required service levels and productivity goals. High level of accuracy and great attention to detail. Able to comprehend and interpret Bank policies, procedures and regulations. Knowledge of or ability to learn about retail products and services. Solid math skills and bookkeeping abilities preferred. Ability to effectively present information and respond to questions from clients, customers, and the general public. Ability to introduce products and services that match customers’ needs. Ability to provide a resolution in a timely manner, balancing risk with service. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $20.00 - $31.83 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1032,"slug":1033,"title":655,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":1034},75242,"care-center-representative-mechanics-bank-7","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School diploma or equivalent required. Bilingual (Spanish) candidates preferred but not required. Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution. Minimum typing speed of 50 wpm. Possess excellent human relations and communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required productivity levels and deadlines. Able to protect and maintain confidential information. Professional in appearance and in verbal communication. Demonstrate teamwork in facilitating workflow. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $24.00 - $30.00 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1036,"slug":1037,"title":111,"location":13,"raw_job_location_address_addressLocality":1038,"raw_hiringOrganization_logo_url":13,"raw_description":1011},75243,"customer-service-representative-mechanics-bank-25","Kahala Branch",{"id":1040,"slug":1041,"title":1042,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":1043},75246,"sr-fraud-prevention-analyst-mechanics-bank","Sr. Fraud Prevention Analyst","Mechanics Bank is currently searching for a Sr. Fraud Prevention Analyst to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Senior Fraud Prevention Analyst researches account activity to assess the risk level to ensure customer satisfaction. This position is responsible for performing fraud monitoring related to the analysis of, in-clearing and internal On Us Checks, Deposits, Large Wire Transfers review and ACH transactions. Ensuring that all suspicious activity is reviewed in a timely manner to mitigate any potential risks. What you will do: Researches potential fraud and communicates possible solutions. Verify potential fraud On Us Checks, Deposit and ACH as identified in the Bank’s Fraud Detection System identifies high risk transactions with customer and\u002For business portfolios. Communicates fraudulent transactions with Management. Notify branch operations on any questionable items to obtain approval. Review and identify any unusual or suspicious activity to determine any potential losses. Monitors customer and transactional records to identify unauthorized transactions and fraudulent account. Ensure confidentiality of all information collected during investigations. Maintain all Fraud Logs up to date for management and accounting purposes. Track and retain return data for future reference and reporting. Interacts with the bank and customers to validate information and confirm or cancel authorizations. Monitor status of Online Interfaces to ensure all communications lines are functional and resolve any problems with appropriate vendors. Perform end-of-day balancing with Federal Reserve, Core Deposits system, and foreign exchange correspondent relationship. Research and resolve wire validation errors. Travel Required - No. Who you are: 2 Year \u002F Associate Degree preferred. Minimum 5 Years of Experience at Senior Level required. Minimum of 3 years’ experience in Banking Operations preferred. Minimum 5 years experience in Banking Operations. Minimum 3 years Leadership experience preferred. Knowledge of investigative procedures and processes. Knowledge of banking standards, practices and procedures. Ability to utilize fraud detection software. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $25.00 - $33.00 hourly AIP Bonus Up To 5 % Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1045,"slug":1046,"title":1047,"location":13,"raw_job_location_address_addressLocality":1048,"raw_hiringOrganization_logo_url":13,"raw_description":1049},75248,"customer-service-representative-issaquah-branch-mechanics-bank","Customer Service Representative - Issaquah Branch","Issaquah Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00-31.83 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1051,"slug":1052,"title":1053,"location":13,"raw_job_location_address_addressLocality":711,"raw_hiringOrganization_logo_url":13,"raw_description":1054},75249,"customer-service-representative-kent-wa-mechanics-bank","Customer Service Representative - Kent, WA","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.82-31.83 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1056,"slug":1057,"title":111,"location":13,"raw_job_location_address_addressLocality":1058,"raw_hiringOrganization_logo_url":13,"raw_description":1059},75251,"customer-service-representative-mechanics-bank-26","Richmond Mira Vista Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team at our Richmond Mira Vista Branch. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. #LI-ML1 Pay Range: $20.00 - $25.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1061,"slug":1062,"title":224,"location":13,"raw_job_location_address_addressLocality":767,"raw_hiringOrganization_logo_url":13,"raw_description":1063},75254,"universal-banker-mechanics-bank-6","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1065,"slug":1066,"title":1067,"location":13,"raw_job_location_address_addressLocality":1068,"raw_hiringOrganization_logo_url":13,"raw_description":1069},75256,"branch-services-manager-lynnwood-wa-mechanics-bank","Branch Services Manager - Lynnwood, WA","Lynnwood Branch","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10%. Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $139,730 annually Eligible for Retail Incentive Plan AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1071,"slug":1072,"title":1073,"location":13,"raw_job_location_address_addressLocality":880,"raw_hiringOrganization_logo_url":13,"raw_description":1074},75259,"customer-service-representative-25-hours-part-time-mechanics-bank","Customer Service Representative - 25 Hours Part Time","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-JM1 Pay Range: $20.00-25.00 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1076,"slug":1077,"title":224,"location":13,"raw_job_location_address_addressLocality":883,"raw_hiringOrganization_logo_url":13,"raw_description":1063},75261,"universal-banker-mechanics-bank-7",{"id":1079,"slug":1080,"title":224,"location":13,"raw_job_location_address_addressLocality":1081,"raw_hiringOrganization_logo_url":13,"raw_description":855},75262,"universal-banker-mechanics-bank-8","Santa Ynez Branch",{"id":1083,"slug":1084,"title":399,"location":13,"raw_job_location_address_addressLocality":1081,"raw_hiringOrganization_logo_url":13,"raw_description":983},75264,"branch-services-manager-mechanics-bank-2",{"id":1086,"slug":1087,"title":1088,"location":13,"raw_job_location_address_addressLocality":1089,"raw_hiringOrganization_logo_url":13,"raw_description":1090},75265,"customer-service-representative-fremont-branch-seattle-wa-mechanics-bank","Customer Service Representative - Fremont Branch - Seattle, WA","Fremont Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $21.30-31.83 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1092,"slug":1093,"title":1094,"location":13,"raw_job_location_address_addressLocality":805,"raw_hiringOrganization_logo_url":13,"raw_description":1090},75266,"customer-service-representative-queen-anne-branch-seattle-wa-mechanics-bank","Customer Service Representative - Queen Anne Branch - Seattle, WA",{"id":1096,"slug":1097,"title":1098,"location":13,"raw_job_location_address_addressLocality":794,"raw_hiringOrganization_logo_url":13,"raw_description":1090},75268,"customer-service-representative-downtown-seattle-branch-mechanics-bank","Customer Service Representative - Downtown Seattle Branch",{"id":1100,"slug":1101,"title":1102,"location":13,"raw_job_location_address_addressLocality":821,"raw_hiringOrganization_logo_url":13,"raw_description":1103},75271,"customer-service-representative-tacoma-wa-mechanics-bank","Customer Service Representative - Tacoma, WA","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00-28.94 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1105,"slug":1106,"title":1107,"location":13,"raw_job_location_address_addressLocality":891,"raw_hiringOrganization_logo_url":13,"raw_description":1108},75272,"sr-accountant-mechanics-bank","Sr. Accountant","Mechanics Bank is currently searching for a Sr. Accountant to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, the Senior Accountant will perform a variety of routine duties in the Accounting Department which includes, but is not limited to daily and monthly reconciliation, analysis and certification of various General Ledger accounts, research of outstanding items and inputting journal entries. What you will do: Reconcile, analyze and certify various General Ledger accounts within daily and monthly deadlines. Prepare journal entries with proper documentation. Identify, research, investigate, and problem-solve GL account and\u002For internal control issues. Support the accounting team in meeting month end closing deadlines and deliverables. Support the accounting team in preparing quarterly and annual deliverables. Assist in providing detailed support to Accounting Management on financial reports, schedules and regulatory reporting. Assist management on audit request and responses to inquiries from internal and external auditors. Responsible for performing special projects as assigned by management. Who you are: 4 Year \u002F Bachelor's Degree in Accounting preferred; additional experience may be considered in lieu of degree. 4+ years of GL experience in accounting and\u002For banking environment. Required 5 years Related Experience. Oracle and Hyperion knowledge desired. Excel proficiency is required. Excellent organizational and time management skills. Ability to prioritize multiple tasks and work independently. A high level of independent judgment, initiative and problem solving skills, and the ability to demonstrate a high degree of confidentiality and discretion are required. Attentive to detail, good analytical skills and team oriented. Excellent communication skills. Maintain a courteous, helpful and professional attitude on the job. Display a willingness and ability to partner and collaborate with other groups. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $71,000 - $95,000 annually AIP Bonus up to 7.5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1110,"slug":1111,"title":1112,"location":13,"raw_job_location_address_addressLocality":1113,"raw_hiringOrganization_logo_url":13,"raw_description":1114},75273,"customer-service-representative-tigard-or-branch-mechanics-bank","Customer Service Representative - Tigard, OR, Branch","Tigard (King City) Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00-25.00 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1116,"slug":1117,"title":224,"location":13,"raw_job_location_address_addressLocality":1118,"raw_hiringOrganization_logo_url":13,"raw_description":1119},75231,"universal-banker-mechanics-bank-3","Concord Branch","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $21.00 - $28.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1121,"slug":1122,"title":1123,"location":13,"raw_job_location_address_addressLocality":1118,"raw_hiringOrganization_logo_url":13,"raw_description":1124},75232,"sr-universal-banker-mechanics-bank","Sr. Universal Banker","Mechanics Bank is currently searching for a Sr. Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision independently and accurately performs the full range of new account transactions according to established procedures. Identifies and closes ethical and appropriate sales and service opportunities for Retail Banking consumer and business customers and prospects, including deposit and lending products, additional banking services and external products through approved partners according to procedure. Performs senior level transactions including, but not limited to, complex account type account opening, account maintenance, customer problem resolution and business lending package reviews. Supports teller line transactions, including cash handling and other operational duties such as approving transactions and providing dual control support within the branch as needed. Highly knowledgeable in banking products and services, as well as full compliance will all banking regulations and internal policies and procedures. Delivers excellent customer service and is a significant contributor to the branch sales performance. What you will do: Transaction Processing Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Receives and processes consumer and small business loan applications. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Handles complex or unusual customer correspondence relating to services or new accounts. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. Participate in monthly branch audit functions or daily review of operational reports. Provides notary service to customers. Travel: 0-10% Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years bank operations and sales experience required. Notary License preferred Excellent interpersonal skills and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions and review and approve other employee decisions. Excellent time management skills, organizational ability, and attention to detail. Extensive knowledge of Bank deposit products and services. Thorough knowledge of Bank's standard loan products. Knowledge of small business and consumer credit principles and practices. Extensive knowledge of alternative Bank services and products and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Federal and State banking regulations. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $23.00 - $31.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1126,"slug":1127,"title":111,"location":13,"raw_job_location_address_addressLocality":1128,"raw_hiringOrganization_logo_url":13,"raw_description":1074},75234,"customer-service-representative-mechanics-bank-22","El Cajon Branch",{"id":1130,"slug":1131,"title":655,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":1132},75239,"care-center-representative-mechanics-bank-5","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at either our Federal Way office or our Irvine Exchange office Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School diploma or equivalent required. Bilingual (Spanish) candidates preferred but not required. Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution. Minimum typing speed of 50 wpm. Possess excellent human relations and communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required productivity levels and deadlines. Able to protect and maintain confidential information. Professional in appearance and in verbal communication. Demonstrate teamwork in facilitating workflow. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $20.00 - $31.83 hourly AIP Bonus up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1134,"slug":1135,"title":655,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":1136},75241,"care-center-representative-mechanics-bank-6","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School diploma or equivalent required. Bilingual (Spanish) candidates preferred but not required. Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution. Minimum typing speed of 50 wpm. Possess excellent human relations and communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required productivity levels and deadlines. Able to protect and maintain confidential information. Professional in appearance and in verbal communication. Demonstrate teamwork in facilitating workflow. ADA Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $24.00 - $30.00 hourly Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1138,"slug":1139,"title":655,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":1140},75244,"care-center-representative-mechanics-bank-8","Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Responsible for servicing the financial needs of clients through all Customer Care communications channels, web chat and phone, while actively contributing to the achievement of the department referral and service goals. Provide outstanding customer experiences by consistently providing premier customer service and professional resolution of problems\u002Fissues. Handle a variety of customer service and referral calls and chat interactions in a prompt and courteous manner to meet and exceed established goals. What you will do: Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services. May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes. Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs. Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact. Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies. Forward more complex problems to management, as required. Who you are: High School diploma or equivalent required. Bilingual (Spanish) candidates preferred but not required. Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution. Minimum typing speed of 50 wpm. Possess excellent human relations and communications skills. Possess friendly demeanor, can-do attitude, and willingness to help at all times. Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation. Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call. Able to cope with pressure resulting from meeting required productivity levels and deadlines. Able to protect and maintain confidential information. Professional in appearance and in verbal communication. Demonstrate teamwork in facilitating workflow. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $24.00 - $30.00 hourly AIP Bonus Up To 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1142,"slug":1143,"title":1144,"location":13,"raw_job_location_address_addressLocality":694,"raw_hiringOrganization_logo_url":13,"raw_description":1145},75245,"information-security-analyst-on-site-ca-mechanics-bank","Information Security Analyst (On-site, CA)","Mechanics Bank is currently searching for a Information Security Analyst to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role is based on-site in California. Under direct supervision, Provides direction to Mechanics Banks Support team in support of the Bank’s guidelines for the establishment and modification of employee access to authorized systems. Responsible for being the eyes and ears and first level escalation for all security events generated by the banks security systems. In addition, responsible for assisting in maintaining, enhancing and automating security alerting applications. What you will do: Works with other departments to ensure compliance of company policies. Assist security engineering when required with all security related projects. Takes a lead role in conducting security research on threats and remediation techniques and technology. Makes recommendations to Information Security and Information Technology teams and oversees implementation. Able to fine tune and streamline all security alerting. Tier 1 for all security event analysis and intrusion detection (IDS\u002FIPS) Incident response, including triage, incident analysis\u002Fforensics and remediation. Supports the Bank’s operational information security responsibilities, including the development and maintenance of standards, procedures, and guidelines necessary to satisfy the Information Security department’s network operations. Proactively monitors and investigates network security alerts from managed security service providers and in-house security tools. Keeps informed on new laws, threats and regulations that affect information security. Work in a customer service setting. Effectively communicates with end users and upper management of all levels. Travel 0-10%. Who you are: 4 Year Bachelor's Degree in a related field preferred. Additional experience may be considered in lieu of degree. 1-year of experience as a Security\u002FSOC Analyst or comparable role required. Industry Standard Certifications, such as: CompTIA A+; CompTIA Networks +; CompTIA Security +; ISC2 CISSP, CCNA, CEH are preferred. Recent college graduates who hold one or more industry certifications are encouraged to apply. Strong technical skills with Microsoft Office, including Word and Excel and other industry standard software and applications. Threat analysis \u002F Incident Response: interpreting events and analyzing network traffic. Mitigating and addressing threat vectors including APT, DDoS, Phishing, Malicious Payload, Cloud, Mobile Devices. Knowledge of current and upcoming IT security technologies. Awareness of latest and common security threats. Excellent ability to diagnose and troubleshoot accessibility issues. Skill in oral and written communication, including presentations to senior management. Outside the box thinker. Successful, timely completion of assigned compliance training is required. Windows, Linux, Scripting, Threat hunting, Automation. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-ML1 Pay Range: $25.00 - $38.00 hourly AIP\u002FBonus: up to 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1147,"slug":1148,"title":1149,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":1150},75247,"personal-banker-mechanics-bank","Personal Banker","Mechanics Bank is currently searching for a Personal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Responsible for managing customer accounts and promoting banking products and services. Assisting customers with various banking transactions and responsible for supporting and delivering quality customer service in a fast paced, exciting and ever-changing environment in the Commercial Servicing Department. The Personal Banker is the first level of contact performing client facing functions for the operations area of the department whose focus is servicing a diverse portfolio of commercial clients. Personal bankers also strive to build and maintain strong customer relationships to ensure customer satisfaction and loyalty. What you will do: Oversees a portfolio of Commercial Banking clients. Opens all accounts for clients. Answers all client inquiries regarding accounts, products and services. Provides highest level of service to all clients and maintain exemplary customer service standards primarily by telephone and email. Effectively respond to client needs with emphasis on first call resolution. Maintain strong product, operational and commercial banking knowledge in order to effectively resolve issues. Consistently comply with all Bank policies and procedures, regulations and compliance requirements in order to prevent losses and meet audit standards. Prepare correspondence to clients and their designees as appropriate. Ensure completeness of legal documentation on new account set up. Provides ongoing relationship servicing with clients to maintain goodwill. Responds to customer inquiries and requests regarding account. May represent the Bank in civic and community events to enhance the reputation of Mechanics Bank and expand business opportunities. Performs other duties as assigned. Who you are: High School or GED required. Minimum one to three years’ experience as a Personal Banker or equivalent experience in a fast paced, ever-changing environment preferred. Experience with Fiserv Premier and Director preferred. New Account opening experience. Proficient with Fiserv Premier, and Director. Proficient understanding of Bank policies and procedures, regulations and compliance requirements in order to prevent losses and meet audit standards. Ability to effectively present information to clients and other employees of the Bank. Thorough knowledge and understanding of business account documentation and requirements. Understand products and services utilized by clients as well as the risks and benefits Understand processing Wire Transfers and associated risks. Be comfortable communicating critical information to clients within specific time constraints. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-AS1 Pay Range: $24.00 - $34.00 hourly AIP Bonus Up To 5% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1152,"slug":1153,"title":1154,"location":13,"raw_job_location_address_addressLocality":869,"raw_hiringOrganization_logo_url":13,"raw_description":1155},75250,"customer-service-representative-lake-grove-branch-mechanics-bank","Customer Service Representative - Lake Grove Branch","Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $20.00-25.00 Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1157,"slug":1158,"title":224,"location":13,"raw_job_location_address_addressLocality":1159,"raw_hiringOrganization_logo_url":13,"raw_description":1020},75252,"universal-banker-mechanics-bank-5","King City Branch",{"id":1161,"slug":1162,"title":111,"location":13,"raw_job_location_address_addressLocality":1163,"raw_hiringOrganization_logo_url":13,"raw_description":1074},75253,"customer-service-representative-mechanics-bank-27","Pasadena Branch",{"id":1165,"slug":1166,"title":1123,"location":13,"raw_job_location_address_addressLocality":1167,"raw_hiringOrganization_logo_url":13,"raw_description":1124},75255,"sr-universal-banker-mechanics-bank-2","Red Bluff Branch",{"id":1169,"slug":1170,"title":1171,"location":13,"raw_job_location_address_addressLocality":993,"raw_hiringOrganization_logo_url":13,"raw_description":1172},75257,"contracts-manager-mechanics-bank","Contracts Manager","Mechanics Bank is currently searching for a Contracts Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. The Contracts Manager works closely with business partners throughout the Bank to define and document contract requirements, draft new agreements, amendments, addenda, change orders, and terminations, etc. Drives contract negotiations, contract administration, and vendor contact activities to ensure proper contract execution and fulfillment in accordance with Bank policies, legal requirements and business partner specifications. Participates at a significant level in defining and drafting new processes and controls to help the Bank more effectively manage overall vendor costs, improve vendor delivery and service levels, and strategically plan for vendor decisions in a timely manner. Advises management of contractual rights, issues and obligations by providing sound interpretation of terms and conditions What you will do: Ensures contract terms and conditions address primary business risk areas, such as indemnification, limitations of liability, and confidentiality, are addressed in the best interest of the Bank. Synthesize diverse perspectives to arrive at actionable contract decisions and formally document decisions, risks and concessions. Maintain the status of assigned vendor contracts and engages business owners during the contract lifecycle to ensure all milestones, including SLAs, termination\u002Frenewal notifications, and\u002For replacement decision dates are properly met. Provides guidance to business partners on the development of Service. Level Agreements and ensures meaningful remedies and recourse are included in all contracts. Negotiates terms of select contracts within Bank legal, risk, and financial parameters while ensuring vendor contracts meet all compliance regulations and internal policies. Compiles, analyzes and maintains vendor contract information to provide periodic reporting to various internal business partners, committees and regulators. Provides interpretations of vendor contracts and render opinions on contract terms to business partners and management. Prepares &amp; analysis reports, spreadsheets and data (including spend information) to facilitate s and maintenance of accurate contract records and vendor relationships. Performs all other job duties as assigned by supervisor. Travel required: 10-20% Who You Are: 4 year Bachelor's Degree preferred. 2 years minimum Experience in Business, Finance, law, or related field preferred. Contract or IT Vendor Management Experience required. Proficient with MS Office suite and Internet. Strong PDF editing and aggregation and Excel skills. Expert knowledge of contracts negotiation and execution. Expert knowledge of advanced and highly complex contracts including dispute resolution. Must be able to read, interpret and enforce contract language, including rendering opinions on risk to executive management and legal counsel. Knowledge and familiarity with contract management systems\u002Fsoftware. Ability to be a champion and agent for change. Demonstrated capacity for strategic process improvements. Excellent verbal and written communication skills with strong analytic ability. Possess effective time management and organizational skills. Able to cope with pressure resulting from meeting required deadlines and reporting requirements. Exemplary motivation, enthusiasm, and professionalism. Consistently demonstrate tact, discretion and good judgment. Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive information. Must be able to travel throughout bank’s footprint to perform required duties (less than 25%). LANGUAGE SKILLS: Ability to read, analyze, and interpret and drive enforcement of contract language and previsions, including rendering opinions on risk to executive management and legal counsel. Excellent verbal and written communication skills with strong analytic ability and extensive attention to detail. Strong PDF editing and aggregation and Excel skills. Ability to effectively present information and respond to questions from groups of managers, clients, customers. MATHEMATICAL SKILLS AND REASONING ABILITY: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HJ1 Pay Range: $80,000 - $120,000 annually AIP\u002FBonus: up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1174,"slug":1175,"title":1176,"location":13,"raw_job_location_address_addressLocality":1177,"raw_hiringOrganization_logo_url":13,"raw_description":1074},75258,"customer-service-representative-25-hours-pt-mechanics-bank","Customer Service Representative - 25 Hours PT","San Marcos Branch",{"id":1179,"slug":1180,"title":1181,"location":13,"raw_job_location_address_addressLocality":778,"raw_hiringOrganization_logo_url":13,"raw_description":1090},75260,"customer-service-representative-ballard-wa-ft-40-mechanics-bank","Customer Service Representative - Ballard, WA - FT 40",{"id":1183,"slug":1184,"title":1185,"location":13,"raw_job_location_address_addressLocality":1186,"raw_hiringOrganization_logo_url":13,"raw_description":1187},75263,"customer-service-representative-madison-park-mechanics-bank","Customer Service Representative - Madison Park","Madison Park Branch","Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Madison Park Branch. Under general supervision, but in line with established policies and procedures, performs basic to moderately complex banking transactions. Delivers a high level of service by accurately processing transactions, resolving inquiries, and performing account maintenance. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. What you will do: Transaction Processing Performs routine teller transactions and works directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances. Assists at other branches as needed. Customer Services &amp; Sales Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently. Identifies additional customer needs and make recommendations through proactive conversations with customers. Defines features and benefits or products and services, as well as providing customers with information on rates, services charges, fees, and restrictions and other related information. Educates customers on banking technology, such as mobile and online banking. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Refers customers to Branch Management and the proper departments for issues that cannot be resolved at the teller line. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. As requested, assists with branch audit functions. Completes required compliance by assigned due dates. Travel: 0-10%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred. 1 year in customer service and cash handling experience in a customer facing role required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests for additional services and make appropriate referrals. Ability to make customers aware of additional products and services and make appropriate referrals. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $21.30 - $31.83 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1189,"slug":1190,"title":1191,"location":13,"raw_job_location_address_addressLocality":784,"raw_hiringOrganization_logo_url":13,"raw_description":1090},75267,"customer-service-representative-capitol-hill-seattle-ft-40-mechanics-bank","Customer Service Representative - Capitol Hill (Seattle) - FT 40",{"id":1193,"slug":1194,"title":1195,"location":13,"raw_job_location_address_addressLocality":778,"raw_hiringOrganization_logo_url":13,"raw_description":1196},75269,"universal-banker-ballard-branch-seattle-wa-mechanics-bank","Universal Banker - Ballard Branch, Seattle, WA","Mechanics Bank is currently searching for a Universal Banker to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Under general supervision, independently performs basic to moderately complex banking transactions. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Performs complex operational transactions, including dual control and custodial processes. Identify additional banking services needed by the customer and supports in the referral and\u002For opening or appropriate service. Open basic consumer and business accounts, as well as identify and process applications for basic consumer and business lending opportunities. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Transaction Processing Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Assists at other branches as needed. Customer Service &amp; Sales Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit and lending products and services that best meets the customer’s needs. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction and answers any questions. Cash Handling &amp; Security Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures. Administrative &amp; Compliance Tasks Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act\u002FAnti-Money Laundering and regulatory compliance programs. Completes required compliance training by assigned due dates. Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance. May participate in monthly branch audit functions or daily review of operational reports. Travel: 10-20%. Who you are: High School Degree or GED required. Additional experience may be considered in lieu of degree. Minimum of 2 years of customer service experience required. Minimum of 1 year banking and cash handling experience required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $23.10-36.63 an hour Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1198,"slug":1199,"title":1200,"location":13,"raw_job_location_address_addressLocality":821,"raw_hiringOrganization_logo_url":13,"raw_description":1201},75275,"branch-services-manager-tacoma-mechanics-bank","Branch Services Manager - Tacoma","Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site. Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development. What you will do: Management &amp; Team Leadership Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings. Coaches staff for improved performance, conducts performance reviews and develops individual performance goals. Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination. Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Manages budgeting and forecasting for the branch. Branch Operations Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits. Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Transaction Processing &amp; Oversight Schedules staff to ensure appropriate lobby coverage. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties. Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides. Receives and processes consumer and small business loan applications. Provides notary and medallion signature guarantee services to customers. May provide remote approvals to staff at other branch locations. Assists at other branches as needed. Customer Experience Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture, Responsible for overseeing efficient lobby management and building a trusting branch experience for customers. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs. Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products. Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions. Travel: 0-10% Who you are: High School Diploma or GED required. Additional experience may be considered in lieu of degree. Notary license preferred. Minimum of 5 years of banking experience with an emphasis in operations. Minimum of 2 years of management experience. Excellent interpersonal skills; successful experience managing and leading people. Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures. Knowledge of small business and consumer credit principles and practices. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model. Ability to effectively introduce and sell Bank products and services. Ability to communicate effectively with customers and staff from a variety of backgrounds. Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results. Knowledge of current applicable federal and state banking regulations. Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues. The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and\u002For move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. #LI-HW1 Pay Range: $80,168.40 - $139,730 annually AIP Bonus up to 10% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&amp;D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter\u002FParking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and\u002For skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position. About Mechanics Bank Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day. With a footprint spanning the state of California, we serve individuals, small and middle-market businesses, and large corporations with a full range of banking, wealth management and other financial products and services. Our leaders bring diverse backgrounds and experience, and work together to deliver for our clients by embracing a culture that values accountability, teamwork and celebrating success. Our collaborative culture fuels the Bank’s ongoing achievements, allowing us to grow and make a genuine difference in the communities we serve. We also strive to ensure that all employees feel respected and valued based on who they are. When we harness the power of our differences, we achieve more together. Learn about our History &amp; Heritage Learn about our Strength &amp; Stability Learn about our Community Commitment Mechanics Bank is a Member FDIC and Equal Housing Lender.",{"id":1203,"slug":1204,"title":1123,"location":13,"raw_job_location_address_addressLocality":1205,"raw_hiringOrganization_logo_url":13,"raw_description":1124},75276,"sr-universal-banker-mechanics-bank-3","Walnut Creek Main Branch",{"id":1207,"slug":1208,"title":111,"location":13,"raw_job_location_address_addressLocality":682,"raw_hiringOrganization_logo_url":13,"raw_description":1074},75240,"customer-service-representative-mechanics-bank-24"]