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Outlook",[321],{"key":25,"label":25,"count":7},[323],{"key":28,"label":28,"count":7},{"name":16,"slug":17,"logo_url":13,"id":325,"jobs":326,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},4542,[327,330,332,334,339,344,349,351,353],{"id":150,"slug":151,"title":152,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":329},"US OK Tulsa","WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Claims Examiner is responsible for verifying, adjusting, and resolving insurance claims. The individual in this role serves clients and providers by ensuring claims are processed accurately, efficiently, and in compliance with company policies and regulatory requirements. The Claims Examiner must demonstrate strong interpersonal, analytical, and organizational skills, and be able to communicate effectively with a variety of stakeholders. A GLIMPSE INTO YOUR DAY Reviews and validates claims for accuracy, completeness, and eligibility based on policy terms and guidelines. Analyzes, adjudicates, and resolves claims by approving or denying documentation, calculating benefit amounts, and initiating payments or composing denial letters. Ensures legal compliance with company policies, procedures, and applicable state and federal regulations throughout the claims process. Maintains accurate records of claims, settlements, denials, and related documentation. Addresses questions and concerns from providers, clients, and internal personnel regarding the adjudication process. Reports overpayments, underpayments, and irregularities to supervisors. Communicates with reinsurance brokers and other stakeholders to obtain necessary information for claim processing. Verifies member eligibility, benefit coverage, and authorizations as needed. Protects confidential information and ensure HIPAA compliance. Identifies documentation gaps or discrepancies and coordinates resolution as needed. Supports quality, accuracy, and consistency in claims processing through adherence to policies and procedures. Effectively utilizes available technology and tools, including emerging and AI‑enabled solutions, to support efficient workflows, accuracy, and a positive client service experience. Special projects and other duties as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent required. Minimum 1 year of healthcare reimbursement or claims processing experience. Ability to read, analyze, and interpret company guidelines, benefit documentation, and government regulations. Intermediate computer skills, including email, database activity, word processing, and spreadsheets. Ability to handle multiple tasks simultaneously and adapt to changing priorities. Strong analytical, problem-solving, and communication skills. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $19.00 - $29.33 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":54,"slug":55,"title":56,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":331},"WHAT WE’RE LOOKING FOR The Data Integration Administrator develops, maintains, and supports data integrations, SQL-based Extract, Transform and Load (ETL) processes, and automated workflows for Relation’s Third-Party administrator (TPA) systems and business applications. The individual in this role monitors data quality and integration performance, troubleshoots issues, and partners with operation and technical teams to improve the accuracy, reliability, and efficiency of data exchange. The Data Integration Administrator also maintains technical documentation and controls to support operational continuity, SOC requirements and audit readiness. A GLIMPSE INTO YOUR DAY Develops, maintains and supports SQL-based ETL processes, data integrations, interfaces and automated workflows across TPA applications and business systems. Monitors scheduled integrations, file feeds, and automated processes; investigates and resolves failures, performance issues, data discrepancies, and processing exceptions. Performs data validation, quality assurance testing, and reconciliation to confirm the accuracy, completeness, and integrity of data exchanged between systems, clients, vendors, and third-party platforms. Partners with Systems, Claims, Eligibility, Billing, Account Management, and other operational teams to define requirements, support implementations and conversions, and resolve data-related issues. Creates and maintains data mappings, transformation logic, validation rules, technical specifications, process documentation, and troubleshooting procedures. Analyzes datasets and integration results to identify anomalies, root causes, control gaps, and opportunities to improve data quality and process reliability. Identifies and implements workflow automation and process improvements that reduce manual effort, strengthen controls, and improve operational efficiency. Develops reports and assessments to monitor integration performance, data quality, and the operational impact of automation and process improvements. Maintains documentation and evidence in accordance with SOC requirements, internal controls, data security standards, and audit expectations. Uses approved technology and Relation proprietary AI tools to improve analysis, documentation, testing, troubleshooting, and process efficiency while protecting confidential and sensitive data. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent required. Four-year degree in Information Systems, Computer Science, Data Analytics, or a related field preferred. Minimum 3 years of experience in data integration, ETL development, database administration, systems integration, or a related technical function. Experience within a Third-Party Administrator (TPA), self-funded health plan, payer, healthcare administration, insurance, or employee benefits environment preferred, Experience with systems, data exchanges, and healthcare EDI transactions supporting claims, eligibility, enrollment, billing, pharmacy benefit management, or related TPA functions preferred, Familiarity with SOC controls, audit requirements, data security practices, and technical documentation standards preferred. Experience developing and maintaining SQL queries and SQL-based ETL processes in relational database environments. Experience supporting data integrations across relational databases, applications, APIs, EDI transactions, ETL tools, file exchanges, or workflow automation platforms. Experience performing data validation, quality assurance testing, reconciliation, and analysis of data anomalies or processing failures. Working knowledge of relational database concepts, data structures, data mapping, transformation logic, and data integrity controls. Ability to document technical processes, integrations, workflows, and controls clearly and consistently. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and communicate effectively with technical and nontechnical partners. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $74,000.00 - $115,000.00 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":333},"WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Configuration Specialist configures and maintains health benefit plans within Relation’s Third-Party Administrator (TPA) claims administration system based on approved plan documents, benefit summaries, and client requirements. The individual in this position validates plan configurations through testing, supports accurate claims adjudication, maintains configurations for plan changes, and resolves configuration issues that affect claims processing. A GLIMPSE INTO YOUR DAY Configures health benefit plans in the claims administration system using approved plan documents, benefit summaries, and client requirements. Builds deductibles, out-of-pocket maximums, copays, coinsurance, benefit limits, exclusions, and other benefit provisions within the claims system. Configures applicable networks, fee schedules, reimbursement arrangements, benefit codes, system rules, and related plan components necessary to support accurate claims adjudication. Maintains existing plan configurations for renewals, amendments, and effective-date changes. Reviews plan documents and supporting materials to identify missing, conflicting, or unclear benefit information before configuration. Validates configured benefits against approved plan documents and client requirements. Develops and executes claim test scenarios to verify benefit calculations and claims processing. Researches configuration discrepancies identified during testing or claims processing. Coordinates quality assurance and testing activities with applicable team members to validate plan configurations before implementation or release. Coordinates plan setup and processing questions with Claims, Eligibility, Client Services, and other applicable internal teams. Researches and resolves configuration discrepancies identified during testing or claims processing and corrects configurations to align system processing with approved benefit provisions. Documents configuration changes, source materials, and testing results in accordance with established plan-build procedures. Identifies recurring configuration issues, root causes, and opportunities to improve plan-build accuracy, testing, and related processes. Uses available technology, automation tools, and Relation’s proprietary AI-enabled solutions to improve configuration accuracy, testing, documentation, and workflow efficiency while appropriately protecting confidential information. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent required. Two or four-year degree in business, healthcare administration, information systems, or a related field preferred. Minimum two years of experience in health benefit administration, medical claims processing, plan configuration, or a related healthcare benefits function. Experience configuring health benefit plans within a third-party administrator (TPA), self-funded health plan, payer or health plan environment preferred. Familiarity with healthcare coding, HIPAA-related claims standards, or other system rules used in medical claims adjudication preferred. Knowledge of health plan benefit structures, including deductibles, out-of-pocket maximums, copays, coinsurance, limits, and exclusions. Ability to interpret plan documents, benefit summaries, and client requirements and translate the information into accurate system configurations. Ability to develop and execute benefit configuration testing and analyze claim processing results. Strong analytical and problem-solving skills and attention to detail with the ability to identify and resolve configuration discrepancies. Ability to document configuration changes, testing results, and issue resolution clearly and consistently. Proficiency in Microsoft Office and the ability to learn and effectively use claims administration, benefit configuration, and related business systems. Ability to manage multiple priorities and communicate effectively with operational and technical partners. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $62,000.00 - $107,000.00 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":335,"slug":336,"title":337,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":338},63499,"claims-auditor-tpa-edison-health-solutions-llc","Claims Auditor - TPA","WHAT WE’RE LOOKING FOR The Claims Auditor ensures claims are processed in accordance with contractual, regulatory, and internal performance requirements. The individual in this role supports quality assurance efforts by auditing claims processing activity, documenting findings, and contributing to the continuous improvement of operational standards and compliance. A GLIMPSE INTO YOUR DAY Performs operational and quality audits of claims processing activity to ensure accuracy, compliance, and adherence to contractual, regulatory, and internal guidelines. Reviews claims files, documentation, and processing workflows to confirm established procedures and standards are being followed. Documents audit results and prepares timely, accurate audit reports, findings, and supporting records. Tracks audit outcomes and identifies trends, recurring issues, or opportunities for improvement. Communicates audit findings to appropriate stakeholders and supports follow‑up actions as directed. Actively participates in the development, review, and refinement of operational policies, procedures, and quality standards. Supports internal performance and compliance initiatives by providing data, insights, and documentation as needed. Facilitates collaboration and feedback across functional teams to promote consistent claims processing practices. Facilitates meetings related to audits, quality initiatives, or process improvements, as needed. Effectively utilizes available technology and tools, including emerging and AI‑enabled solutions, to support efficient workflows, accuracy, and a positive client service experience. Special projects and other duties as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent. Minimum 2 years of experience in claims processing and auditing. Demonstrated ability to review claims activity for accuracy, consistency, and compliance with established rules and guidelines. Strong attention to detail and analytical skills. Effective verbal and written communication skills. Ability to document findings clearly and maintain accurate records. Proficiency in Microsoft Word and Excel; ability to learn new systems and software applications. Ability to manage multiple priorities and meet deadlines in a structured environment. Commitment to confidentiality and appropriate handling of sensitive information. Consistently demonstrates professionalism, tact, and discretion. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $23.00 - $33.65 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":340,"slug":341,"title":342,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":343},63506,"claims-specialist-coe-edison-health-solutions-llc","Claims Specialist, COE","WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Claims Specialist processes and manages claims activities related to the organization’s Healthcare Center of Excellence (COE) programs, ensuring accuracy, timeliness, and compliance with established standards. The individual in this position serves as a key resource for claims investigations, payment discrepancies, billing resolution, and member support. The Claims Specialist collaborates closely with external Smart Care Centers, clients, clinical teams, and internal operations to support efficient claims processing, reimbursement accuracy, and overall program performance. A GLIMPSE INTO YOUR DAY Processes COE claims accurately and timely in accordance with established procedures and program requirements. Reviews, researches, and resolves claims discrepancies, payment issues, and escalations with a high degree of accuracy. Serves as a subject matter resource for claims investigations, billing questions, and reimbursement inquiries. Coordinates with Smart Care Centers and clients to ensure timely and accurate claims adjudication and payment processing. Supports members by addressing claims-related questions and concerns with a high level of professionalism service. Conducts auditing, reconciliation, and quality review activities to ensure claims accuracy and reimbursement integrity. Collaborates with COE Operations and Clinical teams to ensure claims workflows align with organizational standards and program requirements. Maintains accurate claims documentation, payment records, and related reporting data. Identifies trends, recurring issues, or system gaps and escalates appropriately to support resolution. Contributes to continuous improvement initiatives to enhance claims processing efficiency, accuracy, and overall service delivery. Leverages internal systems, reporting tools, and proprietary technologies, including AI-enabled solutions, to improve claims processing accuracy, streamline workflows, and enhance issue resolution. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High School diploma or equivalent required. Minimum of 3 years of experience in healthcare claims processing, billing, reimbursement, or a related healthcare operations role. Experience supporting Centers of Excellence (COE) programs, third-party administrators (TPAs), or self-funded health plans preferred. Experience in member services or provider relations within a healthcare environment preferred. Working knowledge of healthcare regulations, reimbursement guidelines, and industry standards preferred. Experience working with claims reporting, reconciliation, or quality assurance processes preferred. Strong understanding of medical claims processes, billing practices, and reimbursement methodologies. Experience researching and resolving claims discrepancies, payment issues, and escalated claims concerns. Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment. Effective problem-solving, organizational, and analytical skills. Strong written and verbal communication skills with the ability to interact professionally with members, clients, and providers. Proficiency in Microsoft Office Suite and claims processing systems or similar healthcare platforms, with the ability to learn new software\u002Fsystems. Ability to handle sensitive information in compliance with HIPAA confidentiality regulations. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $21.63 - $37.98 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":345,"slug":346,"title":347,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":348},63510,"member-service-specialist-edison-health-solutions-llc","Member Service Specialist","WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Member Service Specialist serves as a primary point of contact for members and providers while also providing essential back end and administrative support to ensure timely and accurate resolution of inquiries. The individual in this role is responsible for answering inbound calls, managing shared inboxes, completing follow-up work, conducting research, and performing outbound communications. The Member Service Specialist collaborates closely with internal teams to achieve first call resolution whenever possible and ensures seamless handling of ongoing or complex requests. A GLIMPSE INTO YOUR DAY Answers inbound calls promptly and professionally. Strives to achieve first call resolution whenever possible. Provides accurate information regarding benefits, services, and requests. Accurately documents all calls, actions, and resolutions in call tracking and case management systems. Manages and responds to inquiries in shared and assigned inboxes promptly, professionally, and with empathy. Completes follow-up work and administrative tasks to support member and provider requests. Conducts research and performs outbound communications to resolve inquiries. Assigns appropriate call statuses (e.g., First Call Resolution or Open). Takes ownership of assigned and claimed tasks to ensure timely completion. Communicates follow-up needs clearly and collaborates across teams as required. Provides phone coverage during periods of high call volume or operational need. Identifies and communicates trends, recurring issues, and process improvement opportunities to leadership. Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent required. Previous customer service experience, preferably in a call center, healthcare, insurance, or administrative support environment. Experience in member services, healthcare, or insurance operations preferred. Familiarity with shared inboxes, ticketing systems, call tracking, or CRM\u002Fcase management systems preferred. Experience documenting work in CRM or case management platforms preferred. Prior experience working in a team-based support environment preferred. Strong verbal and written communication skills. Ability to multitask, prioritize, and meet response-time expectations in a fast-paced setting. High attention to detail and documentation accuracy. Professional demeanor with strong interpersonal, collaboration, and time management skills. Basic computer proficiency and ability to learn new systems. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.54 - $33.65 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":117,"slug":118,"title":119,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":350},"WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Sales Coordinator provides support to the Production and Sales Development teams, as well as support for client and prospect touch points. The Sales Coordinator will also support the Sales team with the execution of the sales process. The individual in this role will work closely with the sales teams to develop creative ideas and concepts, choosing the appropriate media and style to meet objectives. This role demands creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines. A GLIMPSE INTO YOUR DAY Coordinates new business and renewal opportunities by maintaining accurate records, activities, and status updates within CRM platforms. Supports the execution of the sales process by tracking deliverables, follow-up activities, deadlines, and next steps for prospective and existing clients. Prepares, reviews, and assembles proposals, renewal packages, presentations, and related sales materials for accuracy, completeness, and professional presentation. Coordinates communication and information exchange among sales, underwriting, implementation, carrier, and client stakeholders throughout the sales and renewal lifecycle. Schedules and coordinates meetings, presentations, carrier discussions, and other sales-related activities, documenting action items and follow-up requirements as appropriate. Maintains sales documentation, proposal history, carrier information, underwriting correspondence, and other business records in accordance with established procedures. Monitors outstanding tasks and deliverables, proactively following up with internal and external stakeholders to support timely completion of sales and renewal activities. Supports prospecting initiatives through research, data management, and coordination of business development activities. Assists with onboarding coordination for new clients through tracking, documentation, and collaboration with implementation and operational partners. Utilizes technology, CRM tools, and other business systems to improve efficiency, maintain data accuracy, and support informed decision-making. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High school diploma or equivalent required. Two or four-year degree in business, communications, marketing, insurance or a related field preferred. Minimum of 2 years of experience in sales support, business coordination, client service, insurance operations, account management support, or related business environment. Experience supporting sales, employee benefits, stop-loss, insurance brokerage, underwriting, third-party administrator (TPA), or related business operations preferred. Strong organizational skills with the ability to manage multiple priorities, competing deadlines, and follow-up activities in a fast-paced environment. Strong written and verbal communication skills with the ability to interact professionally with colleagues, clients, carriers, and business partners. Demonstrated attention to detail and commitment to producing accurate, high-quality work products. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Experience working with CRM, workflow management, or other business systems, or demonstrated ability to learn new technology platforms quickly. Ability to work independently while collaborating effectively across teams and business functions. Ability to exercise sound judgment and maintain confidentiality when handling sensitive business information. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.   Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $25.00 - $34.62 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":86,"slug":87,"title":88,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":352},"WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Senior Account Executive serves as a senior client relationship leader and strategic advisor for complex and strategic accounts. This individual in this role builds trusted client relationships, provides data-driven and consultative recommendations to improve plan performance and service delivery, and supports client retention and growth. The Senior Account Executive serves as a resource for escalated client matters, provides guidance and mentorship to Account Executives and partners across internal teams, carriers, vendors and other stakeholders to deliver effective client solutions and consistent service. A GLIMPSE INTO YOUR DAY Serves as the primary point of contact and trusted advisor for assigned complex or strategic accounts, building strong client relationships that support satisfaction, retention, and long-term partnership success. Leads strategic account planning and client stewardship, aligning service strategies with client business, financial and operational objectives. Analyzes and interprets claims, utilization, financial, and reporting data to identify trends, risks, and cost-containment opportunities and develops strategic recommendations to improve plan performance and outcomes. Anticipates client needs and independently develops consultative, solution-oriented strategies to address complex business, service, and plan-performance challenges. Serves as an escalation resource for complex client matters, coordinating internal teams, carriers, vendors, and partners to develop effective solutions. Provides guidance and mentorship to Account Executives, shares subject-matter expertise and supports consistent client service practices across the team. Independently identifies client risks, service trends, and opportunities to strengthen client satisfaction and retention, proactively developing recommendations to address identified needs. Coordinates with internal teams, carriers, vendors, and partners to resolve complex client issues and deliver effective service solutions. Oversees account deliverables, reporting, documentation, and ongoing communication to ensure consistent execution and accountability. Provides consultative guidance on industry trends, market conditions, and regulatory developments impacting self-funded health plans and TPA services. Leads and supports complex renewals, proposals, client reviews, and strategic account initiatives, identifying opportunities to expand services, strengthen client relationships, and support retention and growth. Fully adopts and effectively leverages innovative technology, including Relation's proprietary AI solutions, reporting tools, and automation, to strengthen analysis, enhance client service, and improve operational efficiency. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High School Diploma or equivalent required. Four-year degree in Business, Healthcare Administration, Communications, or a related field preferred. Minimum 7 years progressively responsible experience in account management, client services, relationship management, or a related customer-facing role within healthcare, employee benefits, insurance, or TPA operations, including managing complex or strategic client relationships. Experience in healthcare TPA, self-funded plans, employee benefits, or managed care environments preferred. Knowledge of claims analysis, utilization reporting, healthcare cost-containment strategies, and applicable regulatory requirements preferred. Experience supporting complex renewals, proposals, business reviews, client reporting, and account growth initiatives preferred. Advanced knowledge of self-funded health plans, TPA operations, and client service workflows. Demonstrated experience managing complex client relationships and resolving escalated client matters. Demonstrated ability to analyze and interpret claims, utilization, and reporting data and translate findings into strategic client recommendations. Demonstrated ability to mentor and provide guidance to colleagues while promoting consistent service delivery. Strong analytical, problem-solving, organizational, and relationship management skills. Excellent communication, presentation, and stakeholder management skills, with the ability to build trust and influence clients and internal partners. Proficiency in Microsoft Office and experience with reporting tools, systems, or CRM platforms, with the ability to learn new technologies and applications. undefinedWHY CHOOSE RELATION?Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $65,000.00 - $112,000.00 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future.",{"id":176,"slug":177,"title":178,"location":13,"raw_job_location_address_addressLocality":328,"raw_hiringOrganization_logo_url":13,"raw_description":354},"WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Account Executive serves as the primary client contact and strategic advisor for assigned accounts. The individual in this role builds strong, consultative relationships, understands client business and financial objectives, and provides data-driven recommendations to improve plan performance, cost containment, and overall service delivery. The Account Executive partners cross-functionally with internal teams and external partners to ensure timely, accurate, and seamless execution of client strategies, while proactively identifying opportunities to enhance value, strengthen retention and support growth. A GLIMPSE INTO YOUR DAY Serves as the primary point of contact and trusted advisor, managing client relationships to ensure satisfaction, retention, and long-term partnership success. Leads strategic account planning and client stewardship, aligning service delivery with client business, financial, and operational objectives. Analyzes claims, utilization and reporting data to identify trends, risks and cost-saving opportunities, and delivers actionable recommendations to improve plan performance. Proactively identifies client challenges and develops tailored, solution-oriented strategies to enhance healthcare affordability, efficiency and outcomes. Coordinates and collaborates with internal teams, carriers, vendors, and partners to deliver integrated service solutions and resolve complex client issues. Maintains accurate and complete client documentation, including communications, reporting, service activity and issue resolution tracking. Oversees account activity including service plans, deliverables, reporting, and ongoing communication to ensure consistent execution and accountability. Provides consultative guidance on industry trends, market conditions, and regulatory developments impacting self-funded health plans and TPA services. Identifies opportunities to expand services, strengthen client relationships, and support retention and growth initiatives. Effectively leverages technology, reporting tools, and proprietary and emerging AI solutions to enhance data analysis, improve service delivery, and drive operational efficiency. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE High School Diploma or equivalent required. Four-year degree in Business, Healthcare Administration, Communications, or a related field preferred. Minimum 7 years of experience in account management, client services, sales, or a related customer-facing role within healthcare, benefits or insurance. Experience in healthcare TPA, self-funded plans, employee benefits, or managed care environments preferred. Knowledge of claims analysis, utilization reporting and healthcare cost-containment strategies. Familiarity with regulatory requirements impacting healthcare plans (e.g., ERISA, HIPAA, ACA) preferred. Strong presentation, consulting and client-facing communication skills preferred. Strong relationship management and communication skills with the ability to build trust and influence stakeholders. Demonstrated ability to analyze data, identify trends, and translate insights into strategic recommendations. Strong problem-solving, organizational, and time management skills with the ability to manage multiple priorities effectively in a fast-paced environment. Experience collaborating cross-functionally to resolve issues and deliver solutions and resolve complex client issues. Proficiency in Microsoft Office and experience with reporting tools, systems, or CRM platforms, with the ability to learn new software\u002Fsystems. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $65,000.00 - $112,000.00 Relation Insurance Services is a North American insurance brokerage that offers business insurance, Employee Benefits, Personal Insurance, Retirement Services, and Risk-management through our family of brands across the United States. More importantly, we’re a team of experienced professionals who genuinely care. Whether it’s for you, your family, or your business\u002Forganization, we want to be the relationship you trust for answers to your questions, solutions for your insurance needs, and peace of mind for your future."]