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We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Sr. Underwriter E&S Property Classification: Exempt\u002FFull-Time Reports to: AVP Underwriting, E&S Property or above Travel: Up to 25% or more Salary: $110,000.00-$150,000.00 Location: Atlanta, GA, Chicago, IL, New York, NY, Hybrid Role overview DUAL North America is seeking a Senior Underwriter for the E&S Property Division.   At DUAL, Sr. Underwriters play a key role in shaping the underwriting framework, managing a portfolio of complex risks, and expanding broker relationships. In this role, you will provide technical expertise to evaluate insurance submissions, balancing risk exposure, coverage needs, and profitability.   Leading and collaborating with a team of Underwriters in the E&S Property division, you will evaluate unique and non-admitted market risks, lead underwriting on complex placements, and influence product strategy. Your underwriting judgment will drive profitable portfolio expansion. Role responsibilities Underwrite complex insurance risks within granted level of authorities by identifying and analyzing risk exposures, loss frequency and severity against desired coverage Ensure submissions meet underwriting standards for the program and are profitable Curate a portfolio of business in accordance with Underwriting Guidelines and prescribed pricing tools, but has more discretion in curating the portfolio than an underwriter Identify changes in account\u002F market risk exposures and loss trends to maximize profitability Work with Manager to define and execute team production goals Review referrals from Underwriters and Associate Underwriters Provides technical guidance, coaching, and mentoring to others on the team and within the company; may formally manage 1-2 direct reports but is not required Execute on annual new and renewal business goals by achieving agreed premium income and hitting quote numbers with desired hit ratios and retentions Foster relationships with key producers by traveling to connect and attend events\u002Fmeetings as needed Gather and compile information required to quote and\u002For bind an account Demonstrate advanced understanding of technical underwriting principles and risk underwriting characteristics in their line of business which could include key components of risk factors and how these progress over time, understanding basic exclusions and understanding more nuanced risks as well; may begin expanding knowledge of other lines of business as well Keep up to date on market dynamics, competitive landscape, and product differences - communicate market intelligence to the broader group Negotiate with producers within the limits of delegated authority and in accordance with established underwriting standards to achieve profit objectives Underwriting Authority: Has Underwriting authority as outlined in LOA Key requirements Bachelor’s degree in risk management, finance, business, or a related field preferred 5–8 years of relevant underwriting experience Professional certifications such as CPCU, AU, or similar designations preferred In-depth understanding of technical underwriting principles and risk assessment Strong analytical, negotiation, and decision-making skills Proven ability to manage and build broker and client relationships Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Demonstrated ability to handle complex risks with sound judgment Highly self-motivated with strong attention to detail Must be able to remain in a stationary position approximately 50% of the time, with occasional movement throughout the office to access files and equipment Ability to travel up to 25% as required for client meetings, conferences, or industry events If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":160,"slug":161,"title":162,"location":150,"raw_job_location_address_addressLocality":163,"raw_hiringOrganization_logo_url":150,"raw_description":164},57961,"avp-technology-delivery-amp-release-management-4001us00-dual-north-america-inc","AVP Technology Delivery & Release Management","Remote - California","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a AVP Technology Delivery & Release Management AVP Technology Delivery & Release Management Location: Remote Classification: Exempt Reports to: SVP Service Strategy Travel: 10-15% Salary range: $160,000-$180,000 Role overview DUAL North America is seeking an AVP Technology Delivery & Release Management to lead enterprise technology delivery, release governance, and strategic project execution across the organization. This role requires a strong leader who can drive the successful planning, coordination, communication, and delivery of technology initiatives while ensuring alignment with business objectives. The AVP will oversee a team of product owners, analysts and project professionals, manage complex cross-functional technology programs, establish release management best practices, and partner closely with business and technology leaders to deliver scalable solutions that support operational excellence and business growth. Role responsibilities Leadership and Strategy Lead, mentor, and develop a team responsible for requirements management, release management, and project execution. Partner with senior business and technology leaders to prioritize initiatives, manage delivery portfolios, and align technology investments with business outcomes. Foster a culture of accountability, continuous improvement, collaboration, and execution excellence. Release Management and Governance Own and mature the enterprise release management function, including release planning, scheduling, governance, risk management, and deployment readiness. Establish standardized release management processes, controls, and reporting to improve delivery predictability and quality. Coordinate cross-functional teams to ensure successful execution of technology releases across applications, infrastructure, and business systems. Drive release readiness reviews, dependency management, risk mitigation planning, and post-release assessments. Ensure releases are delivered in accordance with organizational standards, compliance requirements, and business expectations. Release Communications and Stakeholder Engagement Serve as a trusted advisor to business leaders by translating technical concepts into business-relevant information. Develop and execute comprehensive release communication plans for business and technology stakeholders. Provide timely updates regarding release schedules, impacts, milestones, risks, and deployment activities. Present program status, release outcomes, and strategic recommendations to executive leadership. Technical Requirements Management Lead the gathering, prioritization, and validation of technical and functional requirements for strategic technology initiatives. Collaborate with architects, engineers and business stakeholders to ensure requirements are clearly defined and actionable. Establish best practices for requirements management to improve solution quality, reduce rework, and accelerate delivery. Ensure technical requirements align with enterprise architecture standards, security requirements, and business objectives. Project and Program Management Lead complex technology projects and programs from initiation through implementation and operational transition. Ensure delivery teams maintain alignment with scope, timelines, quality expectations, and business goals. Drive cross-functional coordination to remove obstacles, resolve issues, and maintain project momentum. Utilize SAFe Agile 6.0, and traditional project delivery methodologies as appropriate to maximize successful outcomes. Data-Driven Delivery Excellence Leverage reporting and analytics to monitor progress, identify risks, and support executive decision-making. Drive continuous improvement initiatives based on performance trends and lessons learned. Change Leadership and Organizational Readiness Support organizational readiness activities that support successful adoption of new technology solutions and capabilities. Partner with business stakeholders to ensure alignment between project delivery objectives and operational execution. Promote best practices that improve delivery efficiency, team effectiveness, and stakeholder satisfaction. Key requirements Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; Master's degree or MBA preferred. Minimum of 10 years of experience in technology delivery, project\u002Fprogram management, release management, or related technology leadership roles, including at least 5 years in a senior leadership position. PMP, SAFe Program Consultant (SPC), Release Train Engineer (RTE), or equivalent certifications preferred. Experience implementing enterprise release management frameworks and governance models preferred. Extensive experience leading large-scale technology programs, enterprise initiatives, and cross-functional delivery teams. Demonstrated expertise in Release Management, Project Management, and Technical Requirements Management within complex enterprise environments. Strong knowledge of Agile SAFe 6, and traditional project management methodologies. Proven success managing technology portfolios, release governance processes, and organizational transformation initiatives. Experience working closely with architecture, engineering, infrastructure and business teams to deliver enterprise technology solutions. Strong understanding of IT operations, software delivery lifecycles, governance frameworks, and technology strategy. Demonstrated ability to manage risks, dependencies, budgets, resources, and competing priorities across multiple initiatives. Exceptional executive communication, stakeholder management, and leadership skills. Strong analytical and strategic thinking capabilities, with a focus on delivering measurable business value through technology. Ability to thrive in a fast-paced environment while balancing strategic planning with operational execution. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":166,"slug":167,"title":168,"location":150,"raw_job_location_address_addressLocality":169,"raw_hiringOrganization_logo_url":150,"raw_description":170},57858,"internal-communications-specialist-4001us00-dual-north-america-inc","Internal Communications Specialist","Lakewood – 14143 Denver West Parkway","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Internal Communications Specialist Classification: Temporary, Full-time Reports to: VP of Marketing and Communications Travel:0-10% Hourly rate: $30.00-35.00\u002Fhr. Role overview DUAL North America is seeking a temporary Internal Communications Specialist to support our team from September 2026 to January 2027. Role responsibilities • Owns media relations, including building and maintaining relationships with journalists and identifying proactive media opportunities • Drafts and distributes press releases, and support executive thought leadership content and interviews • Plans, writes, and distributes internal communications, including executive updates, newsletters, and leadership messaging • Partners with HR and business leaders to align internal communications around key company initiatives, onboarding, and employee engagement • Drives adoption and engagement of internal communications platforms (e.g., Viva Engage) • Supports crisis and issues communications as needed • Manages social media content planning, creation, and distribution, and monitor brand sentiment across channels • Tracks and report on media placements and internal communications engagement metrics • Collaborates with the Creative Marketing Specialist and Digital Marketing Specialist to ensure consistent messaging and branding across all communications channels Key requirements • Bachelor's degree in Communications, Journalism, Public Relations, or a related field, or equivalent professional experience • 3+ years of experience in corporate communications, public relations, or internal communications, ideally within financial services, insurance, or a related B2B industry • Excellent written, verbal and client-facing communication skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures  • Self-motivated with strong attention to detail • Travel required up to 10% of the time • Ability to remain in a stationary position up to 75% of the workday to perform tasks in a remote, home-office setting. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":172,"slug":173,"title":174,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":176},57972,"associate-underwriter-flood-4001us00-dual-north-america-inc","Associate Underwriter Flood","San Diego – 350 10th Avenue","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Flood Classification: Exempt\u002FFull-Time Reports to: Underwriter, Flood or above Travel: 0-10% Salary: $65,000.00-$75,000.00 Role overview DUAL North America is seeking an Associate Underwriter for the Flood Division.   At DUAL, Associate Underwriters play a key supportive role through the risk underwriting process and expansion of broker relationships. In this role, you will assist with account quoting and binding, prepare and distribute various types of communications, and provide quality customer service through the underwriting life cycle. Supporting a team of underwriters within the Flood division, you will assist underwriters in evaluating flood risk exposures, gathering site-specific data, and facilitating accurate quoting and binding for flood insurance policies.  Role responsibilities Process submissions by providing account triage for Underwriters Provide backup support for Underwriters when traveling in the market Gather and compile information required to quote and\u002For bind an account Generate, edit, and send out a variety of correspondence on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders Demonstrate basic understanding of technical underwriting principles and risk underwriting characteristics Learn market dynamics, competitive landscape, and product differences (attend weekly underwriting meetings if applicable, ask questions) – need to understand what business is selling (understanding why deals are lost and adjusting accordingly) Provide customer service and underwriting support to help achieve new and renewal premium goals Build relationships with producers with supervision from more senior underwriters Fill in for other team members to ensure business continuity during peak periods and\u002For when team members are unavailable Assist Underwriters as requested Complete other related clerical and administrative duties as assigned Underwriting Authority: Working towards Underwriting Authority, but does not have it yet Quote issuance as approved by senior underwriter Binder issuance as approved by senior underwriter Policy Issuance review Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes as necessary Key requirements Bachelor’s degree in risk management, finance, business or a related field preferred 0–1 year underwriter or insurance experience Foundational knowledge of insurance principles Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to follow policies and procedures Complete assigned tasks correctly, on time and able to learn quickly Self-motivated and demonstrating attention to detail Be able to work independently for extended periods Excellent written and verbal communication skills as well as general business understanding Travel up to 10% with an Underwriter to shadow and participate in interactions between Underwriters and brokers Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":178,"slug":179,"title":180,"location":150,"raw_job_location_address_addressLocality":181,"raw_hiringOrganization_logo_url":150,"raw_description":182},57964,"svp-of-data-management-4001us00-dual-north-america-inc","SVP of Data Management","Remote - Ohio","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a SVP of Data Management Classification: Exempt\u002FFull-time Reports to: CFO Travel: %10 Location: Remote\u002FHybrid Salary: $200,000- $240,000.00 Role overview The SVP of Data Managements role is to design, plan, monitor, and improve the organization’s Data Management functions. The central objective of this role is to ensure that the organization’s Data Management disciplines are running effectively and meeting the business’s needs regarding data. With the growing push for data and information being used as corporate assets, serving as integral platforms for generating revenue and competitive advantages, you must be able to understand both the technical points of Data Management, as well as the business drivers and needs regarding data. This individual must be able to understand the “bits and the bytes” related to the organization’s Data Management and develop a strategic plan for the technical space considering the business’s perspective and needs. Role responsibilities Set data strategy, governance, and operating model Align data initiatives to business needs and value Identify growth, efficiency, and cost-saving opportunities Define org structure, goals, and KPIs Ensure regulatory, security, and compliance alignment Drive enterprise data and analytics capabilities Oversee full data lifecycle and governance Ensure data security, privacy, and compliance Establish KPIs, SLAs, and delivery accountability frameworks Support SAFe 6.0 and ITIL process execution If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team Key requirements 15+ years experience managing and\u002For directing a Data Management operation or team Proven experience leading strategic planning and initiative designs Demonstrated success delivering complex, multi-platform initiatives across all integration patterns (EAI, ETL\u002FELT, Streaming) Proven experience leading high-growth, fast-paced teams Knowledge and experience of DAMA DMBOK and the different disciplines of Data Management What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":184,"slug":185,"title":186,"location":150,"raw_job_location_address_addressLocality":187,"raw_hiringOrganization_logo_url":150,"raw_description":188},73273,"csr-i-dual-north-america-inc","CSR I","Dallas – 325 North Saint Paul","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a CSR I Role overview We are seeking a dedicated and customer-focused Customer Service Representative (CSR 1) to join our Team. The CSR 1 will be responsible for providing exceptional service to our agents, policyholders, mortgagees, and others addressing their inquiries, and resolving any issues within the service center scope. Role responsibilities •Respond to customer inquiries via phone in a timely and professional manner •Assist agents and policyholders with policy information, minimal coverage details, payments, and claim process. •Assist agents with system navigation. Including but not limited to policy changes, renewals, cancellations, and reinstatements. •Note policies with detailed and accurate information concerning each interaction. Key requirements High School diploma or equivalent. •Previous customer service experience. •Strong written and verbal communications skills and interpersonal skills. •Ability to handle high-stress situations with professionalism and empathy. •Ability to work independently and as part of a team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":190,"slug":191,"title":192,"location":150,"raw_job_location_address_addressLocality":187,"raw_hiringOrganization_logo_url":150,"raw_description":193},73276,"customer-service-team-lead-dual-north-america-inc","Customer Service Team Lead","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Customer Service Team Lead Classification: Full -time, non-exempt Reports to: Service Center Supervisor Location: Dallas, TX, In-office Hourly rate: $26.00\u002Fhr. -$28.00\u002Fhr. Role overview We are seeking a highly skilled and motivated Customer Service Team Lead to join our team. The CS Team Lead will oversee the customer service operations, lead\u002Fmentor team members, and ensure the highest level of customer satisfaction. Additionally, the CS Team Lead will spearhead special projects aimed at advancing the organization's goals and improving customer service processes. Role responsibilities Supervise and support the customer service team, ensuring efficient and effective handling of customer inquiries and issues. Address and resolve complex and escalated customer inquiries and complaints. Mentor and train CSR 1 and CSR 2 team members, fostering a collaborative and high-performing team environment. Maintain accurate and comprehensive records of team member interactions. Collaborate with other departments to resolve customer issues and improve serve processes. Stay informed about industry trends, company policies, and regulatory changes. Identify opportunities for process improvements and lead team initiatives. Lead special projects aimed at advancing the organization’s goals, such as developing new customer service protocols, implementing new technologies, or enhancing training programs. Monitor and report on team performance, providing feedback and implementing strategies for continuous improvement. Key requirements High school diploma or equivalent. Minimum of 3-5 years of customer service experience. Proven leadership and supervisory skills. Excellent written and verbal Communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using customer service software and Microsoft Office Suite. Ability to handle high-stress situations with professionalism and empathy. Demonstrated ability to work independently and as part of a team. Experience in leading special projects and process improvement initiatives is a plus. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":195,"slug":196,"title":197,"location":150,"raw_job_location_address_addressLocality":157,"raw_hiringOrganization_logo_url":150,"raw_description":198},73277,"associate-underwriter-windstorm-risk-dual-north-america-inc","Associate Underwriter Windstorm Risk","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification: Full-Time Division: Windstorm Risk Salary: $70,000.00-$85,000.00 Travel: 0-10% Work Environment: Hybrid Location: Chicago, IL Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive role through the risk underwriting process. In this role, you will assist with account quoting and binding, prepare and distribute various types of communications, and provide quality customer service through the underwriting life cycle. Supporting a team of Underwriters within the Windstorm Risk division, you will assist in evaluating windstorm risk exposures, gathering data, and supporting the underwriting process for wind insurance policies. Role responsibilities Process submissions by providing account triage for Underwriters Provide backup support for Underwriters when traveling in the market Gather and compile information required to quote and\u002For bind an account Generate, edit, and send out a variety of correspondences on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders Demonstrate basic understanding of technical underwriting principles and risk underwriting characteristics Learn market dynamics, competitive landscape, and product differences Attend weekly underwriting meetings if applicable, ask questions – need to understand what business is selling and understanding why deals are lost and adjusting accordingly Provide customer service and underwriting support to help achieve team new and renewal premium goals Build relationships with producers with supervision from more senior Underwriters Fill in for other team members to ensure business continuity during peak periods and\u002For when team members are unavailable Assist Underwriters as requested Complete other related clerical and administrative duties as assigned Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes as necessary Underwriting Authority: Working towards Underwriting Authority, but does not have it yet Key requirements • Bachelor’s degree in risk management, finance, business or a related field preferred • 0–1 year underwriting or insurance experience • Foundational knowledge of insurance principles • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures • Complete assigned tasks correctly, on time and able to learn quickly • Self-motivated and demonstrating attention to detail • Be able to work independently for extended periods • Excellent written and verbal communication skills as well as general business understanding • Travel up to 10% with an Underwriter to shadow and participate in interactions between Underwriters and brokers • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.5bn of GWP. DUAL North America is the leading underwriting organization in the US offering commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 650 employees in 14 offices across the US, and we are continuing to grow. DUAL is part of Howden, an international insurance group with employee ownership at its heart. The group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$42bn of premium on behalf of clients. What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world. The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":200,"slug":201,"title":202,"location":150,"raw_job_location_address_addressLocality":187,"raw_hiringOrganization_logo_url":150,"raw_description":203},73278,"underwriter-personal-lines-dual-north-america-inc","Underwriter Personal Lines","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriter Personal Lines Classification: Exempt\u002FFull-Time Reports to: Underwriting Territory Manager Location: Dallas, TX - Hybrid Role overview  At DUAL, Underwriters play a key role throughout the lifecycle of all personal lines insurance products. In this role, you will be responsible for understanding and applying underwriting guidelines across multiple states and lines of business. You will work closely with members of the Customer Contact Center and Independent Insurance Agents to ensure that new business and renewal policies are issued and modified in accordance with published guidelines and processes while meeting the needs of our policyholders. As an Underwriter you will independently manage a myriad of different activities on a daily basis including the review of policy applications, binders and in force policies. You will be engaging with independent agents and employees across DUAL via the phone, emails and in a variety of other manners in this fast paced, engaging and dynamic workplace. As you work to review property inspections gather supporting documentation, and help manage workflows, you are serving as the gate keepers of DUAL. Role responsibilities • Review new and renewal personal lines property insurance applications and policies to determine appropriate underwriting action. • Make decisions concerning the eligibility of individual property submission by assessing risk factors and exercising underwriting discretion. • Serve as a point of contact for customer\u002Fagent inquiries during the insurance policy life cycle • Interpret underwriting process guides to evaluate risk, interpret requirements, and determine appropriate handling of submissions. • Attend and participate in departmental meetings • Respond to agent phone calls and emails • Maintain an up to date understanding of all products offered by DUAL Personal Lines. • Order, review and follow up on property inspections to assess findings and determine appropriate next steps. • Meet time service, production and quality expectations on all work types • Partner with leadership on projects as needed • Other related duties as assigned Key requirements • 5+ Years of Personal Lines Underwriting experience required • Bachelor's Degree preferred • Advanced knowledge of Insurance terminology • Self-motivated • Ability to manage multiple priorities and expectations • Ability to work independently for extended periods • Flexible and adaptable • Excellent written, verbal and client-facing communication skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures  • Self-motivated with strong attention to detail • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment. • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":205,"slug":206,"title":207,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":208},73383,"producer-relations-administrator-dual-north-america-inc","Producer Relations Administrator","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Producer Relations Administrator Classification: Exempt Reports to: Operations Supervisor – Producer Administration Travel: 0-10% Location: San Diego, CA\u002FHybrid Salary Range: $60,000.00-$65,000.00 Role overview DUAL North America is seeking an Producer Relations Administrator to support the Underwriting department. At DUAL, the Underwriting Operations team supports the underwriting function by streamlining workflows, managing data accuracy, and ensuring operational efficiency. The team plays a critical role in enabling underwriters to focus on risk evaluation while maintaining compliance and delivering timely service to clients and partners. As a Producer Relations Administrator, you will support onboarding and relationship management of brokers and agents. You’ll help maintain producer data, facilitate inquiries, and assist with licensing or compliance follow-ups. Role responsibilities Administers compliance with Agency & Producer insurance license(s) in all states where Agency\u002FProducer submit business to DUAL NA Maintains Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable Reviews the information presented on new agency\u002Fproducer applications for compliance with DUAL NA and state requirements Coordinates all appointments\u002Fterminations\u002Frenewals of Agency and Individual Producer licenses for all states pertinent Collaborates closely with Agency and Producers to resolve any licensing issues Maintains active knowledge within all 50 states of requirements and compliance for Insurance P&C, Personal Lines, Surplus Lines, and Appointments Provides excellent client service to Agencies and Producers as it relates to licensing\u002Fcompliance while showing “ease of doing business” with DUAL NA Maintains licensure database(s) Collaborates with various internal divisions to include Corporate Compliance, Legal, IT and Division leaders Creates and maintains high-level licensing compliance reporting on each agency\u002Findividual Works monthly on advising and requesting Agency and Producers on upcoming licensure expiration dates All other tasks as assigned Key requirements Bachelor’s degree preferred 0-3 years if experience in related field Knowledge of insurance industry and\u002For related compliance MGA\u002FInsurance systems a plus (AIM, IMS, InsuranceNow) Excellent written, verbal and client-facing communication skills Ability to understand and process mergers\u002Facquisitions accurately while working closely with Agency Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Experience in Salesforce preferred Ability to follow policies and procedures  Self-motivated with strong attention to detail Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment. If you do not meet all the qualifications for this role, we still encourage you to apply What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":210,"slug":211,"title":212,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":213},73385,"sr-underwriter-personal-lines-es-homeowners-dual-north-america-inc","Sr. Underwriter Personal Lines E&S Homeowners","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Sr. Underwriter Personal Lines E&S Homeowners Classification: Exempt\u002FFull-Time Reports to: VP Underwriting, E&S Homeowners Travel: 20-30% Salary Range: $110,000.00-$130,000.00 Location: San Diego, CA, Hybrid Role overview DUAL North America is seeking a Senior Underwriter for the E&S Homeowners division.   The Senior Underwriter plays a vital role in executing company strategies and producing high volume profitable risks while developing and maintaining agency relationships. The Senior Underwriter ensures adherence to underwriting guidelines, acts as a point of contact for agents and drives performance against underwriting goals and metrics. As a Senior Underwriter within the E&S Homeowners division, you will underwrite complex risks within authority, cultivate agency partnerships in collaboration with the Distribution team, and manage portfolio profitability.   Role responsibilities Responsible for assessing risk, allocate rate, apply appropriate terms, and profitability growth in line with DUAL strategy. Emphasize production growth and retention to meet or exceed established goals. Perform independently using appropriate underwriting tools, rules, underwriting guidelines, and regulatory insurance laws within the assigned Level of Authority. Review inspections in a timely manner and identify all hazards with recommendations on how to correct or mitigate the adverse condition. Develop and maintain agency relationships through in person visits, phone interactions and virtual meetings with the collaboration of the Distribution team. Provides guidance, knowledge and development of other team members. Complete tasks efficiently and proactively while maintaining work and life balance. All round awareness of those aspects of the insurance industry that have a direct bearing on key responsibilities and accountabilities. Maintain superior level business relations with internal and external parties. Performs assigned projects and portfolio reviews. Maintain carrier compliance and adhere to binding authority agreements Establish and maintain strong relationships with key retail and wholesale agency partners, serving as the underwriting resource. Drive agency performance through clear appetite communication, production targets, and portfolio stewardship discussions. Support onboarding of new agents, including training on underwriting guidelines, product positioning, and submission expectations. Key requirements Bachelor’s degree in Business preferred 7+ years of relevant underwriting experience in California and western states Prior non-admitted underwriting experience preferred High level understanding of technical underwriting principles and risk assessment Strong analytical, negotiation, and decision-making skills High level broker\u002Fclient engagement and relationships Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Demonstrated ability to handle complex risks with sound judgment Highly self-motivated with strong attention to detail Ability to emphasize prioritization with desk management and production goals Must work well in a team environment; collaboration and teamwork are at the core of the organization Ability to travel 20-30% as required for client meetings, conferences, or industry events Must be able to remain in a stationary position approximately 50% of the time, with occasional movement throughout the office to access files and equipment If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":215,"slug":216,"title":217,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":218},73386,"underwriting-assistant-property-dual-north-america-inc","Underwriting Assistant Property","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriting Assistant Property Classification: Non-exempt\u002FFull-time Reports to: Operations Supervisor Travel: 0-10% Location: San Diego, CA\u002FHybrid Salary: $24.00 - $32.00\u002Fhr. Role overview Dual North America is seeking a Underwriting Assistant to support the Underwriting department. At DUAL, the Underwriting Operations team supports the underwriting function by streamlining workflows, managing data accuracy, and ensuring operational efficiency. The team plays a critical role in enabling underwriters to focus on risk evaluation while maintaining compliance and delivering timely service to clients and partners. As an Underwriting Assistant, you will support underwriters through a variety of administrative and data processing tasks, including gathering documentation, entering information into systems, and managing workflows. You’ll help ensure policies are processed efficiently, submissions are handled in a timely manner, and operational tasks run smoothly across the underwriting team. Role responsibilities • First point of contact for customer inquiries during the account life cycle • Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines • Generate, edit and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders • Respond to client phone calls and emails, which requires the ability to understand the products offered • Review and issue policies within authority level • Review and approve task within authority level • Order, review, and follow up on inspections as needed • Follow up for carrier subjectivities • Issue Notices and handle mailings as needed • Issue endorsements and cancellations\u002Freinstatements according to established underwriting guidelines within required timeframes • Other related clerical and administrative duties as assigned Key requirements • Bachelor's Degree in a business-related field (i.e., Business, Economics, Finance, Accounting, Statistics, etc.) preferred • Working knowledge of Insurance terminology • Typing proficiency (35 wpm minimum) • Excellent written, verbal and client-facing communication skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures  • Self-motivated with strong attention to detail • Travel may be required up to 10% of the time • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment. • If you do not meet all the qualifications for this role, we still encourage you to apply What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":220,"slug":221,"title":222,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":223},73387,"underwriting-assistant-dual-north-america-inc","Underwriting Assistant","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriting Assistant • Classification: Non-exempt\u002FFull-time • Reports to: Operations Supervisor • Travel: 0-10% • Hourly Rate: $24.00-32.00\u002Fhr. Location: San Diego, CA, Chicago, IL, Hybrid Role overview Dual North America is seeking a Underwriting Assistant to support the Underwriting department. At DUAL, the Underwriting Operations team supports the underwriting function by streamlining workflows, managing data accuracy, and ensuring operational efficiency. The team plays a critical role in enabling underwriters to focus on risk evaluation while maintaining compliance and delivering timely service to clients and partners. As an Underwriting Assistant, you will support underwriters through a variety of administrative and data processing tasks, including gathering documentation, entering information into systems, and managing workflows. You’ll help ensure policies are processed efficiently, submissions are handled in a timely manner, and operational tasks run smoothly across the underwriting team. Role responsibilities • First point of contact for customer inquiries during the account life cycle • Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines • Generate, edit and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders • Respond to client phone calls and emails, which requires the ability to understand the products offered • Review and issue policies within authority level • Review and approve task within authority level • Order, review, and follow up on inspections as needed • Follow up for carrier subjectivities • Issue Notices and handle mailings as needed • Issue endorsements and cancellations\u002Freinstatements according to established underwriting guidelines within required timeframes • Other related clerical and administrative duties as assigned Key requirements • Bachelor's Degree in a business-related field (i.e., Business, Economics, Finance, Accounting, Statistics, etc.) preferred • Working knowledge of Insurance terminology • Typing proficiency (35 wpm minimum) • Excellent written, verbal and client-facing communication skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures  • Self-motivated with strong attention to detail • Travel may be required up to 10% of the time • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment. • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":225,"slug":226,"title":222,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":223},73390,"underwriting-assistant-dual-north-america-inc-2",{"id":228,"slug":229,"title":197,"location":150,"raw_job_location_address_addressLocality":230,"raw_hiringOrganization_logo_url":150,"raw_description":231},57742,"associate-underwriter-windstorm-risk-4001us00-dual-north-america-inc","Remote - Georgia","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification: Full-Time Division: Windstorm Risk Salary: $70,000.00-$85,000.00 Travel: 0-10% Work Environment: Hybrid Location: Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive role through the risk underwriting process. In this role, you will assist with account quoting and binding, prepare and distribute various types of communications, and provide quality customer service through the underwriting life cycle. Supporting a team of Underwriters within the Windstorm Risk division, you will assist in evaluating windstorm risk exposures, gathering data, and supporting the Role responsibilities • Process submissions by providing account triage for Underwriters • Provide backup support for Underwriters when traveling in the market • Gather and compile information required to quote and\u002For bind an account • Generate, edit, and send out a variety of correspondences on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders • Demonstrate basic understanding of technical underwriting principles and risk underwriting characteristics • Learn market dynamics, competitive landscape, and product differences • Attend weekly underwriting meetings if applicable, ask questions – need to understand what business is selling and understanding why deals are lost and adjusting accordingly • Provide customer service and underwriting support to help achieve team new and renewal premium goals Key requirements • Bachelor’s degree in risk management, finance, business or a related field preferred • 0–1 year underwriting or insurance experience • Foundational knowledge of insurance principles • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures • Complete assigned tasks correctly, on time and able to learn quickly • Self-motivated and demonstrating attention to detail • Be able to work independently for extended periods • Excellent written and verbal communication skills as well as general business understanding • Travel up to 10% with an Underwriter to shadow and participate in interactions between Underwriters and brokers • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.5bn of GWP. DUAL North America is the leading underwriting organization in the US offering commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 650 employees in 14 offices across the US, and we are continuing to grow. DUAL is part of Howden, an international insurance group with employee ownership at its heart. The group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$42bn of premium on behalf of clients. What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world. The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":233,"slug":234,"title":235,"location":150,"raw_job_location_address_addressLocality":236,"raw_hiringOrganization_logo_url":150,"raw_description":237},57744,"sr-software-engineer-4001us00-dual-north-america-inc","Sr. Software Engineer","Atlanta - 1155 Perimeter Center West","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Sr. Software Engineer Classification: Exempt\u002FFull Time Reports to: SVP Application Development Travel: 5-10% Salary: $150,000 - $160,000 Location: Atlanta, GA, Hybrid Role overview DUAL North America, Inc. is seeking a Software Engineer to join our team that will design, develop, and install software solutions. Responsibilities include gathering technical requirements from user stories, defining system functionality, and writing code in various languages like .NET and Java programming languages (e.g. C# or JScript.NET.). Our ideal candidate is experienced in the Agile software development life cycle (SDLC) from preliminary system analysis to automated tests and deployment. The role of the Software Engineer is to build high-quality, innovative, and fully performing software that complies with coding standards and application level architectural design patterns. Role responsibilities • Execute full software development life cycle (SDLC) • Develop flowcharts, layouts, and documentation to identify requirements and solutions • Write well-designed, testable code • Integrate software components into a fully functional software system • Develop software verification plans and quality assurance procedures • Document and maintain software functionality • Troubleshoot, debug, and upgrade existing systems • Deploy programs and evaluate user feedback • Comply with project plans and industry standards • Ensure software is updated with latest features Key requirements • Bachelors of Science degree in Computer Science, Engineering, or relevant field • Proven work experience as a Software Engineer or Software Developer • Experience designing interactive SOA applications in a cloud-based environment • Ability to develop software in C# .NETCore or other programming languages • Excellent knowledge of relational and NoSQL databases including SQL Server • Experience with Azure COSMOS databases is a plus • Experience developing web applications using in Angular, Node .NET frameworks • Experience with test-driven development • Experience with AZURE serverless architecture • Proficiency in software engineering tools • Excellent written, verbal and client-facing communication skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Ability to follow policies and procedures  • Self-motivated with strong attention to detail • Travel required 0-10% of the time • Ability to remain in a stationary position up to 75% of the workday to perform tasks in a remote, home-office setting. • If you do not meet all the qualifications for this role, we still encourage you to apply. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":239,"slug":240,"title":241,"location":150,"raw_job_location_address_addressLocality":187,"raw_hiringOrganization_logo_url":150,"raw_description":242},57777,"avpvp-underwriting-builders-risk-4001us00-dual-north-america-inc","AVP\u002FVP Underwriting Builders Risk","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a AVP\u002FVP Underwriting Builders Risk Classification: Exempt\u002FFull-time Reports to: SVP Underwriting or above Travel: Up to 30% or more Salary: $140,000.00- $200,000.00 Role overview DUAL North America is seeking an AVP\u002FVP Underwriter for the Builders Risk division.   At DUAL, AVP\u002FVP Underwriters play a critical leadership role in defining the underwriting strategy and fostering new broker relationships. In this role, you will act as the subject matter expert in wood frame builders risk project evaluation and underwriting, manage a team of 1-5 through the employee lifecycle, and own profitable portfolio growth.   Leading a team of underwriters within the builder’s risk division, you will work with the division president and other team leads to manage the underwriting direction for the national construction portfolio, train and oversee junior underwriters including referrals for team members, and oversee strategy for large ,complex projects. This role includes executive oversight of broker relationships, profitability targets, and cross-functional alignment with product, claims, and actuarial.   Role responsibilities Manage and grow your own portfolio of projects evaluating risk and utilizing and maximizing our carrier capacity within carrier agreements and underwriting guidelines Train and foster careers of Associate Underwriters and Underwriters within the team Manage a small to mid-sized team and be responsible for performance evaluations, hiring and recruiting, and termination decisions Define team production goals that align to division goals, and drive execution in a hands-on fashion Review referrals from team members Curate a portfolio of business in accordance with Underwriting Guidelines and prescribed pricing tools within UW guidelines; may provide input to governance and defining underwriting guidelines Owns division level projects or initiatives outside of direct area of expertise to gain knowledge and exposure to larger organizational operations May manage budget for a small team or portion of the division, including staffing and T&E costs Working level knowledge of capacity and expectation to build relationships with capacity providers Act as Subject Matter Expert for their respective business to peers and leadership and those within their team Demonstrates advanced understanding of technical underwriting principles and risk underwriting characteristics which will include more nuanced risks in the wood frame and renovation market, deployment of capacity limits, and managing pricing cycles. Execute on annual new business goals by achieving agreed premium income and hitting quote numbers with desired hit ratios, and ensuring the team is executing on these goals as well Foster and build new relationships with key producers – expectation is to gain more business and place it Underwriting Authority: Has Underwriting authority as outlined in LOA Key requirements Bachelor’s degree in risk management, psychology, criminal justice, mathematics, finance, business, or a related field preferred 5-12 years of relevant underwriting experience Demonstrates a naturally inquisitive mindset with a strong desire to understand processes, solve problems, and improve outcomes. In-depth understanding of technical underwriting principles and risk assessment Strong analytical, negotiation, and decision-making skills Proven ability to manage and build broker and client relationships Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Demonstrated ability to handle complex risks with sound judgment Highly self-motivated with strong attention to detail Must be able to remain in a stationary position approximately 50% of the time, with occasional movement throughout the office to access files and equipment Ability to travel up to 30% or more as required for client meetings, conferences, or industry events If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always loo What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":244,"slug":245,"title":246,"location":150,"raw_job_location_address_addressLocality":157,"raw_hiringOrganization_logo_url":150,"raw_description":247},57779,"talent-acquisition-coordinator-4001us00-dual-north-america-inc","Talent Acquisition Coordinator","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Talent Acquisition Coordinator Classification: Non-exempt\u002FFull-time Reports to: AVP, Talent Acquisition Travel: 0-10% Salary: $27.00-$32.00\u002Fhr. Location: Chicago, IL or San Diego, CA, Hybrid Role overview DUAL North America, Inc. is seeking a Talent Acquisition Coordinator to join the team. In this role, you will play a key part in supporting and strengthening the company’s talent acquisition efforts. Responsibilities include providing administrative support to the AVP, Talent Acquisition; drafting job descriptions; maintaining candidate information in Workday; and supporting recruiting initiatives such as sourcing, screening, interviewing, and early careers programs. Your work will help deliver a seamless hiring process and attract and retain high-performing employees who align with the company’s goals. This is an excellent opportunity for someone who is passionate about talent acquisition and eager to make a meaningful impact. The ideal candidate is detail-oriented, organized, and has strong interpersonal skills. Role responsibilities Support the full recruitment process, from requisition intake through pre-hire and onboarding. Draft and update job descriptions. Prepare offer letters. Serve as a Workday recruitment process resource while maintaining accurate candidate records. Create job requisitions and post open roles. Proactively source candidates through Workday, LinkedIn, Indeed, online forums, resume databases, and other channels. Initiate background and reference checks. Coordinate interviews and communicate with applicants as needed. Partner with the HR Services team to support a seamless onboarding experience for candidates. Support new hire onboarding, including preparing documents, delivering orientation presentations, and communicating with new hires. Prepare recurring reports on new hire metrics, including time-to-fill, time-to-hire, source of hire, and DEI hiring metrics. Support emerging career initiatives, including campus recruiting, career fairs, Handshake postings, internships, and early careers programs. Manage the employee referral process, including referral outreach and bonus requests. Represent the employer brand and deliver a high-quality candidate experience throughout the recruitment process. Partner with HR colleagues and line managers at all levels to understand recruitment and onboarding needs. Contribute to the recruitment process by sharing best practices, advising on selection methods, leading interviews, and supporting inclusive hiring decisions. Help hiring managers strengthen interviewing, assessment, and selection skills while educating the business on the group’s recruitment approach. Key requirements Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; relevant HR certifications also considered. 1–3 years of experience in recruitment or talent acquisition. Experience with Workday or another applicant tracking system strongly preferred. Familiarity with recruitment, onboarding, and HR processes and procedures. Basic knowledge of labor laws and employment legislation preferred. Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. Ability to manage daily responsibilities while supporting strategic initiatives and projects led by the AVP, Talent Acquisition. Enthusiastic, collaborative team player with the drive to create a positive work environment and deliver results. Strong communication and influencing skills. Self-motivated with strong attention to detail. Comfortable working in a fast-paced environment and building quality candidate pipelines under tight timelines. Ability to deliver an exceptional candidate experience throughout the hiring process. Adaptable, quick-thinking, and solutions-oriented with a can-do mindset. Ability to travel up to 10% with an underwriter to shadow and participate in interactions between Underwriters and brokers  Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment  If you do not meet all the qualifications for this role, we still encourage you to apply. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":249,"slug":250,"title":251,"location":150,"raw_job_location_address_addressLocality":252,"raw_hiringOrganization_logo_url":150,"raw_description":253},57929,"svp-transactional-risk-4001us00-dual-north-america-inc","SVP Transactional Risk","New York – 1350 Avenue Of The Americas","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a SVP Transactional Risk Classification: Full-time Reports to: Head of Transactional Risk Salary: $250,000 to 350,000 Location: New York, NY, Hybrid Role overview DUAL North America is seeking a commercial and ambitious Senior Underwriter for the Transactional Risk division. At DUAL, underwriters play a key strategic role in shaping the underwriting framework and expanding broker relationships. In this role, you will provide expertise in risk evaluation, manage submissions, lead on underwriting transactions in various sectors and support profitable portfolio growth. As a key, senior member of the transactional risk team, you will be specializing in Representations and Warranties Insurance (RWI). This role involves negotiating bespoke RWI policies in connection with mergers and acquisitions (M&A), working closely with brokers, legal counsel, and internal stakeholders to deliver tailored insurance solutions in a fast-paced, deal-driven environment.   Role responsibilities Quote Development: Manage analysts and junior underwriters in their evaluation of submissions for active private M&A transactions and the preparation of customized term sheets outlining proposed pricing and key underwriting considerations. Manage the timely delivery of quotes to brokers in accordance with deal timelines. Policy Negotiation & Execution: Lead the underwriting process, collaborate with buyer’s counsel and advisors to review due diligence materials and negotiate policy terms. Find tailored solutions or draft appropriate exclusions where material due diligence gaps are identified. Due Diligence Review: Analyze target company materials including due diligence reports, confidential information memoranda, and iterations of the M&A agreement to assess risk and inform policy terms. Team Collaboration: Supervise and mentor more junior underwriters and analysts supporting the underwriting process. Provide guidance and feedback to ensure accuracy and professional development. Training: deliver training to junior underwriters and analysts to ensure they are delivering best in class products and services to insureds. Legal Liaison: Coordinate with DUAL’s deal counsel (where appropriate) to review legal findings and incorporate feedback into underwriting decisions. Communicate relevant inquiries and clarifications to brokers and their clients. Performance: Taking a lead on and responsibility for the general performance of the team in achieving its financial goals. Relationship Management: Cultivate and maintain strong relationships with key brokers through regular communication, industry event participation, and strategic networking to support business development and deal flow. Key requirements Bachelor’s degree in risk management, Finance, Business, Law or a related field preferred Ideal candidates will have a background in one or more of the following areas: (i) legal practice, particularly in M&A or corporate law; (ii) M&A-related roles in private equity, investment banking, or financial advisory; or (iii) insurance roles with exposure to private equity or financial transactions 8-15 years of M&A or relevant underwriting experience Professional certifications such as CPCU, AU, or similar designations preferred In-depth understanding of technical underwriting principles and risk assessment Strong analytical, negotiation, and decision-making skills Proven ability to manage and build broker and client relationships Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Demonstrated ability to handle complex risks with sound judgment Highly self-motivated with strong attention to detail If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":255,"slug":256,"title":257,"location":150,"raw_job_location_address_addressLocality":157,"raw_hiringOrganization_logo_url":150,"raw_description":258},57933,"sr-underwriter-cyber-4001us00-dual-north-america-inc","Sr. Underwriter Cyber","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Sr. Underwriter Cyber Classification: Exempt\u002FFull-Time Reports to: SVP Underwriting, Cyber & Technology Risk Travel: Up to 25% or more Salary: $115,000.00-170,000.00 Location: Chicago, IL, New York, NY, Hybrid Role overview DUAL North America is seeking a Senior Underwriter for the Cyber division.   At DUAL, Sr. Underwriters play a key role in shaping the underwriting framework, managing a portfolio of complex risks, and expanding broker relationships. In this role, you will provide technical expertise to evaluate insurance submissions, balancing risk exposure, coverage needs, and profitability.   Leading and collaborating with a team of underwriters in the Cyber division, you will assess high-stakes cyber risks, lead account negotiations, and support cyber product evolution in response to emerging threats. Your insights will influence both underwriting decisions and division strategy. Role responsibilities • Underwrite complex insurance risks within granted level of authorities by identifying and analyzing risk exposures, loss frequency and severity against desired coverage • Ensure submissions meet underwriting standards for the program and are profitable • Curate a portfolio of business in accordance with Underwriting Guidelines and prescribed pricing tools, but has more discretion in curating the portfolio than an underwriter • Identify changes in account\u002F market risk exposures and loss trends to maximize profitability • Work with Manager to define and execute team production goals • Review referrals from Underwriters and Associate Underwriters • Provides technical guidance, coaching, and mentoring to others on the team and within the company; may formally manage 1-2 direct reports but is not required • Execute on annual new and renewal business goals by achieving agreed premium income and hitting quote numbers with desired hit ratios and retentions • Foster relationships with key producers by traveling to connect and attend events\u002Fmeetings as needed • Gather and compile information required to quote and\u002For bind an account • Demonstrate advanced understanding of technical underwriting principles and risk underwriting characteristics in their line of business which could include key components of risk factors and how these progress over time, understanding basic exclusions and understanding more nuanced risks as well; may begin expanding knowledge of other lines of business as well • Keep up to date on market dynamics, competitive landscape, and product differences - communicate market intelligence to the broader group • Negotiate with producers within the limits of delegated authority and in accordance with established underwriting standards to achieve profit objectives • Underwriting Authority: Has Underwriting authority as outlined in LOA Key requirements • Bachelor’s degree in risk management, Finance, Business, or a related field preferred • 5–8 years of relevant underwriting experience • Professional certifications such as CPCU, AU, or similar designations preferred • In-depth understanding of technical underwriting principles and risk assessment • Strong analytical, negotiation, and decision-making skills • Proven ability to manage and build broker and client relationships • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Demonstrated ability to handle complex risks with sound judgment • Highly self-motivated with strong attention to detail • Ability to travel up to 25% as required for client meetings, conferences, or industry events • Must be able to remain in a stationary position approximately 50% of the time, with occasional movement throughout the office to access files and equipment • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":260,"slug":261,"title":262,"location":150,"raw_job_location_address_addressLocality":263,"raw_hiringOrganization_logo_url":150,"raw_description":264},57966,"product-owner-4001us00-dual-north-america-inc","Product Owner","Remote - Texas","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Product Owner Classification: Full time\u002Fexempt Reports to: AVP, IT Process Transformation Location: United States, Remote\u002FHybrid Salary: $115,000.00-$130,000.00 Role Overview: We are seeking a strategic and execution-focused Product Manager to lead the evolution of underwriting and rating platforms in Personal Lines. This role blends strong product management discipline with deep business analysis and insurance domain expertise to deliver scalable, high-impact solutions. The ideal candidate brings experience in insurance underwriting, rating systems, and process improvement, along with a solid foundation in Agile\u002FSAFe delivery, stakeholder engagement, and cross-functional collaboration with technology teams. Role Responsibilities: Product Strategy & Roadmap Define and maintain the product vision, strategy, and roadmap for underwriting and rating platforms. Partner with underwriting leadership and business stakeholders to align product direction with organizational goals. Identify opportunities to enhance underwriting workflows, improve rating accuracy, and drive business value. Balance competing priorities to maximize product impact and ROI. Requirements & Business Analysis Elicit, analyze, and document business and system requirements for new initiatives and enhancements. Translate complex business needs into user stories, process flows, and functional requirements. Define clear acceptance criteria to ensure alignment between business expectations and delivered solutions. Establish and promote best practices for requirements management and documentation. Backlog & Agile Delivery Own and prioritize the product backlog based on business value, data insights, and technical considerations. Collaborate with Agile teams to ensure stories are well-defined, understood, and ready for development. Lead or support Agile ceremonies including PI planning, sprint planning, backlog refinement, and retrospectives. Track progress, manage risks, and ensure timely delivery of high-quality features. Cross-Functional Collaboration Serve as the primary liaison between business stakeholders, underwriting teams, and technical delivery teams. Facilitate workshops and working sessions to gather input, drive consensus, and resolve issues. Partner with architects and engineers to ensure solutions are scalable, integrated, and aligned with enterprise standards. Communicate product updates, priorities, and risks effectively to stakeholders and leadership. Quality & Validation Ensure solutions meet business needs through strong validation practices and acceptance testing. Support and participate in User Acceptance Testing (UAT). Continuously refine requirements and solutions based on stakeholder feedback and outcomes. Continuous Improvement Apply Lean, Six Sigma, or similar methodologies to streamline processes and improve efficiency. Identify and implement improvements to underwriting processes, systems, and user experience. Promote Agile and continuous improvement practices across teams. Key Requirements: 5–7+ years of experience in Product Management, Business Analysis, or related roles, preferably in insurance technology. Strong understanding of insurance underwriting, rating methodologies, and policy lifecycle. Experience working in Agile frameworks (Scrum, SAFe, Kanban). Proficiency with Azure DevOps, JIRA, Confluence, Visio, or similar tools. Experience translating business needs into product requirements and delivering solutions end-to-end. Familiarity with integrations, APIs, and data flows. Demonstrated experience in process improvement (Lean, Six Sigma, etc.). Strong communication, stakeholder management, and facilitation skills. Preferred Experience in P&C commercial lines (Property, Casualty, Specialty). Exposure to rating platforms (e.g., Guidewire, Ratabase, or similar). Familiarity with underwriting workbenches or submission systems. Certifications: Agile (CSM, PMI-ACP, SAFe) Certified Business Analysis Professional (CBAP) Lean Six Sigma Green Belt or higher What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":266,"slug":267,"title":268,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":269},57968,"associate-underwriter-earthquake-4001us00-dual-north-america-inc","Associate Underwriter Earthquake","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Earthquake Classification: Full - Time Division: Earthquake Salary: $65,000-$75,000 Travel: 0-10% Work Environment: Hybrid Location: San Diego, CA, Chicago, IL, Denver, Colorado, Hybrid Role overview: DUAL North America, Inc. is seeking an Associate Underwriter to join the Earthquake division. Role responsibilities: Underwriting Authority: Policy Issuance review and correspondence. Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes, as necessary, Assist Underwriters as requested. Process submissions by providing account triage for Underwriters. Provide backup support for Underwriters when traveling in the market. Gather and compile information required to quote and\u002For bind an account. Generate, edit and send out a variety of correspondence on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders. Demonstrates basic understanding of technical underwriting principles and risk underwriting characteristics. Learn market dynamics, competitive landscape, and product differences. Provide customer service and underwriting support to help achieve new and renewal premium goals. Expected to develop business\u002Fpersonal relationships with producers. Travel with an underwriter. Other related clerical and administrative duties as assigned. Fill in for other team members to ensure business continuity during peak periods and\u002For when team members are unavailable. Key requirements: Bachelor’s degree preferred. Minimum of 2 to 4 years insurance experience. Working knowledge of insurance terminology. Typing proficiency (35 wpm minimum). Proficiency in Microsoft Office Suite & proficiency in Agency Management System(s). Experience working in a “paperless” environment preferred. Ability to follow policies and procedures. Complete assigned tasks accurately, on time and able to learn quickly. Self-motivated and demonstrate an attention to detail. Be able to work independently for extended periods. Excellent written and verbal communication skills as well as a general understanding of business writing. Ability to work well in a small office environment and show a willingness to support the team, including general clerical and administrative tasks as needed. If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":271,"slug":272,"title":268,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":273},57970,"associate-underwriter-earthquake-4001us00-dual-north-america-inc-2","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Earthquake Classification: Exempt\u002FFull-Time Reports to: Underwriter or above Travel: 0-10% Salary: $65,0000-$75,000.00 Location: San Diego, CA, Chicago, IL, Atlanta, GA. Hybrid or Remote. Role overview DUAL North America is seeking an Associate Underwriter for the Earthquake division.   At DUAL, Associate Underwriters play a key supportive role through the risk underwriting process and expansion of broker relationships. In this role, you will assist with account quoting and binding, prepare and distribute various types of communications, and provide quality customer service through the underwriting life cycle. Supporting a team of underwriters within the Earthquake division, you will assist in evaluating seismic risks, gathering location-specific data, and helping underwriters process quotes and binders for earthquake insurance policies tailored to property exposures. Role responsibilities Process submissions by providing account triage for Underwriters Provide backup support for Underwriters when traveling in the market Gather and compile information required to quote and\u002For bind an account Generate, edit, and send out a variety of correspondence on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders Demonstrate basic understanding of technical underwriting principles and risk underwriting characteristics Learn market dynamics, competitive landscape, and product differences (attend weekly underwriting meetings if applicable, ask questions) – need to understand what business is selling (understanding why deals are lost and adjusting accordingly) Provide customer service and underwriting support to help achieve new and renewal premium goals Build relationships with producers with supervision from more senior underwriters Travel up to 10% with an underwriter to shadow and participate in interactions between Underwriters and brokers Fill in for other team members to ensure business continuity during peak periods and\u002For when team members are unavailable Assist Underwriters as requested Complete other related clerical and administrative duties as assigned Underwriting Authority: Working towards Underwriting Authority, but does not have it yet Quote issuance as approved by senior underwriter Binder issuance as approved by senior underwriter Policy Issuance review as approved by senior underwriter Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes as necessary Key requirements Bachelor’s degree in risk management, Finance, Business or a related field preferred 0 – 1 year underwriter or insurance experience Foundational knowledge of insurance principles Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to follow policies and procedures Complete assigned tasks correctly, on time and able to learn quickly Self-motivated and demonstrating attention to detail Be able to work independently for extended periods Excellent written and verbal communication skills as well as general business understanding Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. About DUAL Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.5bn of GWP. DUAL North America is the leading underwriting organization in the US offering commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 650 employees in 14 offices across the US, and we are continuing to grow. DUAL is part of Howden, an international insurance group with employee ownership at its heart. The group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$42bn of premium on behalf of clients. What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: people first Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world. The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":275,"slug":276,"title":277,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":278},57971,"operations-specialist-property-4001us00-dual-north-america-inc","Operations Specialist- Property","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Operations Specialist- Property Classification: Non-Exempt Reports to: VP of Operations Travel: 0-10% Hourly Range: $30.00-$38.00\u002Fhr. Location: San Diego, CA or Chicago, IL, Hybrid Role overview Dual North America is seeking an Operations Specialist to support the Underwriting department. At DUAL, the Underwriting Operations team supports the underwriting function by streamlining workflows, managing data accuracy, and ensuring operational efficiency. The team plays a critical role in enabling underwriters to focus on risk evaluation while maintaining compliance and delivering timely service to clients and partners. As an Operations Specialist, you will assist with data entry, reporting, and administrative support across underwriting teams. You’ll help ensure policy accuracy and support initiatives that drive efficiency. Role responsibilities Builds and maintains step-by-step documentation of back-office and underwriting processes Assists in training new underwriting teams in use of the system Coordinates business process outsourcing (BPO) tasks Assists onboarding of new teams, programs, projects Sends underwriting correspondences (issuing insurance notices, underwriting documentation, reports, mailings etc.) as directed Collaborates with other divisions within DUAL NA on projects as they are assigned Assists other areas of the operations with shared services Supports run-off programs as directed Preforms other clerical duties, office support, and short-term projects as needed Key requirements Bachelor’s degree preferred 3-5 years of relevant experience working in an office environment Insurance industry experience preferred Basic math skills are needed for determining premium amounts, commissions, etc. Solid understanding of Insurance terminology Proficiency in agency management system(s) Willingness to learn new software Excellent written, verbal and client-facing communication skills Ability to handle multiple and varying assignments daily and be able to properly evaluate importance Ability to work independently for extended periods Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to follow policies and procedures  Self-motivated with strong attention to detail [Travel Condition Statement] Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment. If you do not meet all the qualifications for this role, we still encourage you to apply. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":280,"slug":281,"title":282,"location":150,"raw_job_location_address_addressLocality":175,"raw_hiringOrganization_logo_url":150,"raw_description":283},57973,"sr-staff-accountant-4001us00-dual-north-america-inc","Sr. Staff Accountant","At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Sr. Staff Accountant Non-Exempt\u002FFull-time Division: Accounting Reports to: AVP, Corporate Accounting Salary: $70,000-$80,000 annually Location: San Diego, CA, On-site Role overview DUAL North America, Inc., is seeking a skilled and detail-oriented Senior Staff Accountant to join our team. In this role, you’ll play a key part in maintaining accurate financial reporting and supporting the company’s accounting operations. You’ll collaborate with internal teams and external partners to ensure accuracy and integrity of financial reporting and compliance with legal and company policies, while driving efficiency and consistency across financial functions. This is an excellent opportunity for an experienced accounting professional who enjoys problem solving, values collaboration, and wants to contribute to a growing and dynamic organization. Role responsibilities Own key accounting operations, including general ledger maintenance, financial reporting, and month-end close activities. Prepare and review journal entries, account reconciliations, and supporting schedules in accordance with company policies. Analyze and reconcile general ledger accounts and investigate variances Ensure accuracy and compliance with GAAP, internal controls, and company accounting policies. Oversee billing, revenue, and collections processes to support accurate and timely financial results. Support the accounting and reporting of insurance premiums, commissions, premium receivables and related balances Collaborate with internal departments and external partners to resolve accounting issues and support audits. Analyze financial data to identify trends, improve reporting accuracy, and enhance operational performance. Recommend and implement process improvements to strengthen efficiency, consistency, and overall financial integrity. Collaborate across the finance teams and provide guidance to junior accounting staff. Perform other projects and duties as needed. Key requirements Bachelor’s degree in Accounting, Finance, or related field, or equivalent combination of education and relevant experience 3+ years of relevant experience, including exposure to insurance accounting, preferred Solid working knowledge of US GAAP, accounting best practices, and internal controls Ability and willingness to learn new software \u002F systems Strong analytical and problem-solving skills with ability to work independently, identify discrepancies, and resolve proactively Demonstrates high level of accuracy, critical thinking, and professional judgement Excellent interpersonal, communication, and customer service skills Strong time management skills with a proven ability to meet tight deadlines Advanced proficiency with Microsoft Excel (experience with lookups and pivot tables a must) Previous experience with insurance administration systems (particularly IMS) is desirable. Commitment to ethical behavior with a willingness to adhere to all company policies If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Howden began in 1994, as just three people and a dog. 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