[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-senior-retail-store-associate-investment-brokerage-moomoo-de-th":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":10,"featured_until":7,"is_active":11,"deactivated_at":7,"is_enriched":11,"processed_job_posting_json":12,"processed_latitude":71,"processed_longitude":72,"processed_employment_types":73,"processed_working_hours":74,"processed_working_hours_labels":76,"processed_home_office":77,"processed_salary_min":68,"processed_salary_max":69,"processed_salary_currency":65,"processed_salary_source":78,"processed_benefits":79,"processed_benefits_labels":83,"processed_industry":84,"processed_skills":7,"processed_job_location":85,"processed_full_address_gmaps":87,"processed_street_gmaps":89,"processed_city_gmaps":90,"processed_postal_code_gmaps":91,"processed_country_gmaps":92,"processed_country_iso_code_gmaps":94,"full_description":15,"formatted_description":95,"processed_employment_types_labels":33,"processed_home_office_labels":31,"processed_industry_labels":35,"processed_it_skills":96,"processed_it_skills_labels":97,"processed_soft_skills":98,"processed_soft_skills_labels":100,"processed_job_expertise_skills":101,"processed_job_expertise_skills_labels":104,"processed_language_requirements":105,"processed_total_experience_years":102,"processed_professional_field":115,"processed_professional_field_labels":116,"processed_leadership_role":10,"processed_date_posted":18,"raw_job_url":117,"apply_url":7,"raw_hiringOrganization_logo_url":118,"translations":7,"canonical_industry_key":84,"canonical_industry_label":35,"max_cpc":119,"actual_cpc":7},68969,"senior-retail-store-associate-investment-brokerage-moomoo","Senior Retail Store Associate (Investment Brokerage)",null,{"name":9,"slug":9,"logo_url":7},"moomoo",false,true,{"@context":13,"@type":14,"title":6,"description":15,"hiringOrganization":16,"datePosted":18,"validThrough":19,"jobLocation":20,"jobLocationType":31,"employmentType":32,"industry":34,"skills":36,"baseSalary":63},"https:\u002F\u002Fschema.org\u002F","JobPosting","About the role\nWe are looking for a customer-focused Senior Retail Store Associate to support clients with account opening, platform guidance, investment education, sales activities, and in-store events. 3–5 years’ experience in customer service, financial advisory, or retail is preferred. Strong communication skills and Mandarin or English proficiency are an advantage. Willingness to work shifts, weekends, and public holidays is required.\nResponsibilities\nAssist walk-in clients with account opening, platform setup, and app guidance.\nHandle inquiries and escalate complex cases.\nEducate clients on investment tools and platform features.\nSupport daily operations and compliance checks.\nManage documentation and backend onboarding.\nEnsure client data confidentiality.\nHelp sales team with client acquisition and KPIs.\nFollow up with leads, set appointments, and assist in in-store events.\nProvide on-site support for marketing campaigns.\nHelp promote brand and community engagement activities.\n3 - 5 years’ experience in customer service, financial advisory, or retail experience would be added advantage.\nBasic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.\nGood communication and interpersonal skills.\nPassing an internal financial products e-learning assessment during the probation period is mandatory (training provided).\nProficient in Mandarin or English is a plus.\nWilling to work rotating shifts, weekends, and public holidays.\nStrong customer-first mindset with a proactive attitude.\nWe offer a comprehensive and holistic work experience and package as follows:\nCompetitive compensation and benefits.\nFun loving and diverse work environment\nBusiness casual work attire everyday\nPlease note that only short-listed candidates will be contacted.",{"@type":17,"name":9},"Organization","2026-08-13","2027-08-13",[21],{"@type":22,"address":23,"geo":27},"Place",{"@type":24,"addressLocality":25,"addressCountry":26,"addressRegion":25},"PostalAddress","Bangkok","TH",{"@type":28,"latitude":29,"longitude":30},"GeoCoordinates",13.7563309,100.5017651,"ONSITE",[33],"PERMANENT",[35],"Financial Services",[37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62],"Communication","Interpersonal Skills","Customer-First Mindset","Proactive Attitude","Customer Service","Financial Advisory","Retail Experience","Financial Markets Knowledge","Investment Products Knowledge","Brokerage Platforms Knowledge","Account Opening","Platform Setup","App Guidance","Compliance Checks","Documentation Management","Backend Onboarding","Client Data Confidentiality","Sales Support","Client Acquisition","KPI Management","Lead Follow-up","Appointment Setting","Event Support","Marketing Campaign Support","Brand Promotion","Community Engagement",{"@type":64,"currency":65,"value":66},"MonetaryAmount","USD",{"@type":67,"minValue":68,"maxValue":69,"unitText":70},"QuantitativeValue",40000,60000,"YEAR",[29],[30],"permanent",[75],"FULL_TIME",[75],"onsite","estimated",[80,81,82],"Competitive compensation and benefits","Fun loving and diverse work environment","Business casual work attire everyday",[80,81,82],"financial services",[86],"moomoo, bangkok, thailand",[88],"Bangkok, Thailand",[],[25],[],[93],"Thailand",[26],"## About the role\n\nWe are looking for a customer-focused Senior Retail Store Associate to support clients with account opening, platform guidance, investment education, sales activities, and in-store events. 3–5 years’ experience in customer service, financial advisory, or retail is preferred. Strong communication skills and Mandarin or English proficiency are an advantage. Willingness to work shifts, weekends, and public holidays is required.\n\n## Responsibilities\n\n- Assist walk-in clients with account opening, platform setup, and app guidance.\n- Handle inquiries and escalate complex cases.\n- Educate clients on investment tools and platform features.\n- Support daily operations and compliance checks.\n- Manage documentation and backend onboarding.\n- Ensure client data confidentiality.\n- Help sales team with client acquisition and KPIs.\n- Follow up with leads, set appointments, and assist in in-store events.\n- Provide on-site support for marketing campaigns.\n- Help promote brand and community engagement activities.\n\n- 3 - 5 years’ experience in customer service, financial advisory, or retail experience would be added advantage.\n- Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.\n- Good communication and interpersonal skills.\n- Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).\n- Proficient in Mandarin or English is a plus.\n- Willing to work rotating shifts, weekends, and public holidays.\n- Strong customer-first mindset with a proactive attitude.\n\nWe offer a comprehensive and holistic work experience and package as follows:\n\n- Competitive compensation and benefits.\n- Fun loving and diverse work environment\n- Business casual work attire everyday\n\nPlease note that only short-listed candidates will be contacted.",{},[],{"communication":99,"interpersonal skills":99,"customer-first mindset":99,"proactive attitude":99},4,[37,38,39,40],{"app guidance":102,"event support":102,"sales support":102,"kpi management":102,"lead follow-up":102,"platform setup":102,"account opening":102,"brand promotion":102,"customer service":99,"compliance checks":102,"retail experience":102,"backend onboarding":102,"client acquisition":102,"financial advisory":102,"appointment setting":102,"community engagement":102,"documentation management":102,"marketing campaign support":102,"client data confidentiality":99,"financial markets knowledge":103,"brokerage platforms knowledge":103,"investment products knowledge":103},3,2,[41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62],{"detected_language_jobad":106,"required":107},"en",[108,112],[109],{"language":110,"level":111},"MANDARIN","B2",[113],{"language":114,"level":111},"ENGLISH",[41],[41],"https:\u002F\u002Fapply.workable.com\u002Fmoomoo\u002Fj\u002F82c40807e9\u002F","https:\u002F\u002Fworkablehr.s3.amazonaws.com\u002Fuploads\u002Faccount\u002Flogo\u002F661829\u002Flogo",1]