[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-assoc-director-aagi-ah-ipd-cashless-service-allianz-insurance-de-th":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":44,"processed_longitude":46,"processed_employment_types":48,"processed_working_hours":49,"processed_working_hours_labels":51,"processed_home_office":52,"processed_salary_min":53,"processed_salary_max":54,"processed_salary_currency":55,"processed_salary_source":56,"processed_benefits":57,"processed_benefits_labels":58,"processed_industry":59,"processed_skills":7,"processed_job_location":60,"processed_full_address_gmaps":62,"processed_street_gmaps":63,"processed_city_gmaps":64,"processed_postal_code_gmaps":66,"processed_country_gmaps":68,"processed_country_iso_code_gmaps":70,"full_description":17,"formatted_description":72,"processed_employment_types_labels":23,"processed_home_office_labels":21,"processed_industry_labels":25,"processed_it_skills":73,"processed_it_skills_labels":74,"processed_soft_skills":75,"processed_soft_skills_labels":78,"processed_job_expertise_skills":79,"processed_job_expertise_skills_labels":80,"processed_language_requirements":81,"processed_total_experience_years":84,"processed_professional_field":85,"processed_professional_field_labels":87,"processed_leadership_role":13,"processed_date_posted":20,"raw_job_url":88,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":59,"canonical_industry_label":25,"max_cpc":89,"actual_cpc":7},41843,"assoc-director-aagi-ah-ipd-cashless-service-allianz-insurance","Assoc. Director - AAGI A&H IPD Cashless Service",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"jobLocationType":21,"employmentType":22,"industry":24,"skills":26,"validThrough":43},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; line-height: 115%;\">Nice to know\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Responsible for managing IPD Cashless claim operations, ensuring compliance with policies and service level agreements (SLAs). Oversee team performance and developing skills, optimize processes, and coordinate with hospitals and other related stakeholders to resolve complex issues while ensuring timely claim payments.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; line-height: 115%;\">Your Day at Allianz Ayudhya\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-bottom: 0cm; margin-top: 0px;\">\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Oversee and manage the end-to-end process of IPD cashless claims, ensuring compliance with policy terms and conditions, company policies and standards.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Supervise and guide the team in handling claim approvals, ensuring accuracy, timeliness, and adherence to service level agreements (SLAs).\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Plan and allocate tasks, closely monitor team performance to achieve SLA and service quality targets, including real-time monitoring.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Organize and manage team rosters to ensure full coverage and optimize efficiency and effectiveness of service delivery.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Develop team skills and knowledge through training and coaching to enhance operational efficiency.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Monitor and review sample cases for OFR review.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Coordinate with relevant departments to resolve issues and improve processes.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Provide guidance and resolve complex claim issues for hospitals and customers.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Monitor and utilize daily and monthly reports on service volume and turnaround time to manage team performance and ensure achievement of SLA target.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Be the consultant and mentor by advising and coaching both team members and outsources.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Continuously monitor pending cases and make decisions to clear backlog of IPD cashless cases promptly.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Ensure timely payment of IPD cashless claims to hospitals in accordance with SLA and contractual agreement\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; line-height: 115%;\">Must Have\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-bottom: 0cm; margin-top: 0px;\">\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">Degree in business administration, Nursing, Business Sciences (Medical Technology) or related field.\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">Minimum 10 years of experience in Health Insurance, Medical or Claims Management\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">Experience in team\u002Fpeople management\u003C\u002Fli>\u003Cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Data analytical and problems-solving skills\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; line-height: 115%;\">Nice to Have\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-top: 0cm; margin-bottom: 0cm;\">\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Strong knowledge and experience in:\u003C\u002Fspan>\u003Cul style=\"list-style-type: circle; margin-top: 0cm; margin-bottom: 0cm;\">\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Cashless claim processes and hospital networks\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">SLA management and quality control\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Problem-solving and cross-functional coordination\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Experience in data analysis and process improvement is an advantage\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cul style=\"margin-top: 0cm; margin-bottom: 0cm;\">\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"color: black;\">Strongly project management, communication, negotiation and presentation skills\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0cm -31.5pt 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-family: Calibri, sans-serif;\">Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm -31.5pt 0cm 36pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-05-11","ONSITE",[23],"PERMANENT",[25],"Insurance",[27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42],"Teamwork","Communication","Problem-solving","Leadership","Coaching","Negotiation","Presentation","Project Management","Claims Management","Health Insurance","SLA Management","Quality Control","Data Analysis","Process Improvement","Hospital Network Management","Cashless Claim Processes","2027-05-11",[45],13.78333,[47],100.51667,"permanent",[50],"FULL_TIME",[50],"onsite",1200000,1800000,"THB","estimated",[],[],"insurance",[61],"allianz, 10330, bangkok, thailand",[],[],[65],"Bangkok",[67],"10330",[69],"Thailand",[71],"TH","**Nice to know**\n\nResponsible for managing IPD Cashless claim operations, ensuring compliance with policies and service level agreements (SLAs). Oversee team performance and developing skills, optimize processes, and coordinate with hospitals and other related stakeholders to resolve complex issues while ensuring timely claim payments.\n\n**Your Day at Allianz Ayudhya**\n\n- Oversee and manage the end-to-end process of IPD cashless claims, ensuring compliance with policy terms and conditions, company policies and standards.\n- Supervise and guide the team in handling claim approvals, ensuring accuracy, timeliness, and adherence to service level agreements (SLAs).\n- Plan and allocate tasks, closely monitor team performance to achieve SLA and service quality targets, including real-time monitoring.\n- Organize and manage team rosters to ensure full coverage and optimize efficiency and effectiveness of service delivery.\n- Develop team skills and knowledge through training and coaching to enhance operational efficiency.\n- Monitor and review sample cases for OFR review.\n- Coordinate with relevant departments to resolve issues and improve processes.\n- Provide guidance and resolve complex claim issues for hospitals and customers.\n- Monitor and utilize daily and monthly reports on service volume and turnaround time to manage team performance and ensure achievement of SLA target.\n- Be the consultant and mentor by advising and coaching both team members and outsources.\n- Continuously monitor pending cases and make decisions to clear backlog of IPD cashless cases promptly.\n- Ensure timely payment of IPD cashless claims to hospitals in accordance with SLA and contractual agreement\n\n**Must Have**\n\n- Degree in business administration, Nursing, Business Sciences (Medical Technology) or related field.\n- Minimum 10 years of experience in Health Insurance, Medical or Claims Management\n- Experience in team\u002Fpeople management\n- Data analytical and problems-solving skills\n\n**Nice to Have**\n\n- Strong knowledge and experience in:\n  - Cashless claim processes and hospital networks\n  - SLA management and quality control\n  - Problem-solving and cross-functional coordination\n- Experience in data analysis and process improvement is an advantage\n- Strongly project management, communication, negotiation and presentation skills\n- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage",{},[],{"teamwork":76,"communication":76,"problem-solving":77,"leadership":77,"coaching":76,"negotiation":76,"presentation":76,"project management":76},3,4,[27,28,29,30,31,32,33,34],{"data analysis":76,"sla management":77,"quality control":76,"health insurance":77,"claims management":77,"process improvement":76,"cashless claim processes":77,"hospital network management":76},[35,36,37,38,39,40,41,42],{"detected_language_jobad":82,"required":83},"en",[],10,[86],"Insurance and pension funding",[86],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F90290\u002Fsr-manager-ipd-cashless-service-mgt-health",1]