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FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Lead the Testing COE Team which responsible for FWD overall Software Quality Assurance domain. Incorporate, collect and communicate it throughout FWD organization in order to ensure sufficient actions, resources and technology to be acquired to suite Software QA requirements for FWD’s Software. Lead the team of BAU QA and BAU QA Automation in order to support BAU activities and giving consulting services to any requester in FWD organization. Key Responsibilities: Ensure highest quality of software delivered. Maintain, collect and communicate Software QA knowledge incorporate with Insurance End-to-end business knowledge expertise to ensure zero defect practice and targeted. Understand Business value\u002Fimpact, project requirements, Stakeholders analysis and understanding of their interest in term of Software quality expected, Communicate with all stakeholders to ensure all required QA activities are commonly understand and deliver in a timely manners. Lead agile organization to deliver high quality QA products to enhance business value deliver to FWD customer. Create and manage related documents of the project in order to support QA Activities and ensure zero defect practice is achievable. Establish Quality Assurance Center of Excellence to ensure solution deliver with no critical or high issues Manage and deliver excellence service to satisfy or exceed stakeholder’s expectations FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. 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For more information, please visit www.fwd.com Job Purpose Lead the Regulatory Compliance function by overseeing regulatory advisory, regulatory change management, related compliance monitoring, and engagement with regulators. Support the Head of Compliance in maintaining an effective Compliance Framework, promoting a strong compliance culture, and ensuring regulatory obligations are identified, assessed, implemented, and monitored across the organization. Key Responsibilities: Coach the Compliance team on Regulatory Compliance Management and maintaining comprehensive regulatory inventory, interpreting regulations, regulatory requirements and expectations, developing compliance risk assessment methodologies, aggregating and reporting compliance risk exposures to senior management and committee as required. Promote a culture of accountability, collaboration, and continuous professional development within the team. Lead the designs and executes compliance monitoring and testing for areas under responsibilities, reports findings, and tracks remediation. Oversee regulatory filings and responses and manages the regulatory inspections and requests. In the event of regulatory breaches, oversees the breach investigation, escalation, and reporting to regulators, ensuring timely response and remediation. Liaise with regulators and industry bodies and participate, where possible, in industry meetings to ensure knowledge exchange about regulations and to improve compliance risk management knowledge; Responsible for overall Compliance reporting to relevant stakeholders including local management, Group, and relevant committees. Regulatory Compliance Program and Governance Oversee the Regulatory Change Management process to ensure timely assessment and implementation of new laws, regulations, and industry guidance. 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FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":408,"slug":409,"title":410,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":411},56426,"future-me-coach-fwd-life-insurance-public-company-limited","Future ME Coach","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Future ME Coach Future ME Coach FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":413,"slug":414,"title":410,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":411},56427,"future-me-coach-fwd-life-insurance-public-company-limited-2",{"id":286,"slug":287,"title":288,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":416},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Manage public relations and external communication, targeting in commercial level, which include and related to product, customers, e-commerce and sales communication to ensures effective internal and external corporate communications for FWD. The role requires a seasoned communications and marketing athlete with passion to align with brand proposition. Key Responsibilities Work with commercial related units such as product, e-commerce, and customer team, to create PR plan for key projects. Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy. Manage project timeline and workflow. Manage the creation of materials including collateral materials, websites, videos, etc. to engage external resources as appropriate. Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective. Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience. Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy. Work with cross function within organization in role areas. Maintain good relationship with journalist insurance sector and other sectors in the role areas and find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences. Be able to expand to communication from external into internal base on requirement that match with company communication objective Identify, prioritize, implement communications on own initiatives while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visible outcomes. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":418,"slug":419,"title":141,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":420},56429,"agency-development-executive-fwd-life-insurance-public-company-limited","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Agency Development Executive Job Purpose Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force. Key Responsibilities: Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps Plan and initiate activities to increase and maintain good productivity and persistency Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap. Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone Brief and prepare Zone Head with key issues and recommendations before any meeting Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":422,"slug":423,"title":410,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":411},56431,"future-me-coach-fwd-life-insurance-public-company-limited-3",{"id":338,"slug":339,"title":340,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":425},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Programme Overview Objective: FWD Thailand open this opportunity for 3rd Year undergraduate students to join our FWD Insurance Talent Internship Programme during Jun-Jul 2025 (2 months). We are inviting innovative, ambitious, and determined students to join our 8-10 weeks internship programme based on project assignments with various functions. You will gain an opportunity to make major contribution just like any other FWD employees. As you applying your skills, you will gain experiences in area of your interests while receiving insight of what we do, why we do it and get to know our people that make FWD become a great place to work. Qualifications: University students (3rd Year undergraduate student is preferred) Good communication in both Thai and English (writing and speaking) Why FWD Insurance Talent Internship Programme? Join one of the fast-growing insurance companies in Asia Opportunity to work in an international corporate Support in ideas and strategies development for new digital initiative projects Collaborate with team members and stakeholders on how to improve working processes in order to maximize our working efficiency What will you gain from joining this programme? Business Project - An intensive assigned project with clear goal in real working experience Group Project - A group assigned project by co-brainstorm and cross-departmental exposure Professional Development - Hands-on learning with our professional Coaching & Mentoring - Individual mentor will provide coaching, accessing and evaluating interns Careers Advisor - Knowing yourself including design career planning session with our Talent Acquisition Team Commencement - Celebration key achievement with project presentation to management ***Please note that once you click on ‘Apply’ button, you will need to create an account and upload your CV\u002FResume in our iHR system. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":324,"slug":325,"title":326,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":427},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force. •Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps •Plan and initiate activities to increase and maintain good productivity and persistency •Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap. •Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone •Brief and prepare Zone Head with key issues and recommendations before any meeting •Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":429,"slug":430,"title":431,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":432},56434,"senior-ilp-fund-manager-fwd-life-insurance-public-company-limited","Senior ILP Fund Manager","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com - Job Purpose Responsible to manage all aspects of ILP products and fund life circle – starting form ideation till product launch and closing. Propose information to Head of for development of ILP and Fund strategy and manage execution plan to increase number of sales with quality and comply with all aspects of regulation. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":350,"slug":351,"title":352,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":434},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Reporting to the Head of IFRS and EC, the IFRS and EC Analyst is responsible for assisting senior specialists in delivering IFRS and\u002F or EC reports that measure the company’s financial performance and solvency position in line with FWD Group IFRS and EC frameworks. The role supports the contributions to the company’s KPI for financial management, internal capital management and strategic business planning. Key Responsibilities Group IFRS and EC reporting Prepare the actuarial inputs for financial statements, disclosures and management reports compliant with Group IFRS requirements Perform the quarterly and annual EC calculations under Group EC framework Perform stress testing and scenario analysis to assess risk and capital impacts Conduct experience studies assigned with impact analysis and propose assumptions with justifications documented Governance and controls Demonstrate actuarial expertise and support on the design, development and implementation of a robust, consistent and efficient IFRS and EC solution Conduct user acceptance tests on user’s change requests and\u002F or impact reasonableness assessments to ensure results in line with model governance Provide sufficient controls throughout the valuation and audit processes Drive automations and optimizations in the target operating and reporting processes where feasible Planning and analysis Assist in reviewing IFRS and EC related assessments, assumptions and pricing metrics in the product developments Deliver business planning and forecasting along with actuarial analysis Assist with deep dive analysis on experience variances and trends to support STI achievements Assist with messages that drive financial and capital performances as well as business decisions Others Communicate key results and analysis to major stakeholders Maintain an appropriate level of traceability and documentations of delivery FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":387,"slug":388,"title":389,"location":142,"raw_job_location_address_addressLocality":436,"raw_hiringOrganization_logo_url":142,"raw_description":437},"Thailand - SCB Park Plaza","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Senior Business Development Executive Senior Business Development Executive FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":372,"slug":373,"title":374,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":439},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Plan and execute product communications which includes leading and developing the product communication’s overall strategy, defining the product content, message, story-telling and collaborating with other functions in other to ensure that the company's vision and customer satisfaction goals are met. They play a lead role to perform product research\u002Finsight to deepen our understanding of a product's performance, market trends, and customer preference. Job Purpose Plan and execute product communications which includes leading and developing the product communication’s overall strategy, defining the product content, message, story-telling and collaborating with other functions in other to ensure that the company's vision and customer satisfaction goals are met. They play a lead role to perform product research\u002Finsight to deepen our understanding of a product's performance, market trends, and customer preference. Key Responsibilities: Create and execute a wide range of product communication launches, message announcements, and product communication initiatives to support strategic objectives and growth targets. Develop product materials, including sale brochures, sale illustrations, policy contract, articles, blog posts, PR messaging and statement for product communication. Help identify opportunities to increase product relevance and trust among internal and external stakeholders through product communication; key product feature, key selling point, persona, address and product question or concern for product communication part in highly credible way. Work closely with other teams to drive initiative\u002Fbusiness forward; product, distribution\u002Ftraining, customer, legal, compliance etc. Bring the customer’s perspective by executing product analysis and research activities to provide product insights and recommendation for product communication. Capture and interpret product data from a range of sources and communicate the finding to support team. Conduct meaningful research about product\u002Fconsumer needs and market trends to guide product development and strategy. Interpret data and customer feedback to guide product actions. Provide support and advice to more junior team members. Manage and control budget. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":305,"slug":306,"title":307,"location":142,"raw_job_location_address_addressLocality":436,"raw_hiringOrganization_logo_url":142,"raw_description":441},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com The Telesales Administrator is responsible for manages key operational tasks such as data entry, document preparation, report handling, payment verification, and coordination with underwriting and other relevant functions to ensure smooth, accurate, and timely processing of all policy‑related transactions. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":139,"slug":140,"title":141,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":443},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force. Key Responsibilities: Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps Plan and initiate activities to increase and maintain good productivity and persistency Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap. Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone Brief and prepare Zone Head with key issues and recommendations before any meeting Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":224,"slug":225,"title":226,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":445},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Drive the design, execution, and performance management of customer programs that strengthen customer tiering, benefits, and privilege propositions. The role translates customer, business, and channel priorities into practical program mechanics, coordinates cross-functional delivery, and uses performance insights to continuously optimize engagement, experience, retention, and business outcomes for high-value FWD customer segments. Key Responsibilities: Customer tier program: Streamline the FWD customer tier structure into a single, clear framework across products, channels and systems. Work with SCB to co-create a compelling and exclusive HNW\u002FUHNW value proposition and engagement model that differentiates FWD in the Thailand HNW domain. Define tier criteria, entry and exit rules, and the benefit, privilege and insurance priority service set for each tier. Build the business case for tier benefits, balancing customer value against cost. Program execution: Plan and execute tier initiatives end to end, covering operational process, system requirements, SLA and frontline readiness. Work with Products, Distribution, Operations and partners to deliver insurance priority services, privileges and offers on time. Lead strategic development and execution for the HNW segment for both SCB and Agency channels; including sales model design, customer journey enhancement, and execution of segment-specific initiatives. Performance & governance: Track tier take-up, engagement and retention performance, and report results with recommendations. Maintain program governance, documentation and stakeholder updates. Stakeholder management: Establish productive relationships with internal teams, FWD Group and external partners supporting the tier program. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":165,"slug":166,"title":167,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":447},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Senior Agency Office Activity Management Specialist Senior Agency Office Activity Management Specialist FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":190,"slug":191,"title":192,"location":142,"raw_job_location_address_addressLocality":403,"raw_hiringOrganization_logo_url":142,"raw_description":449},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Job Purpose Ensure to keep FWDTH strategic alignment across company, competitive and driving the success of corporate strategy planning. Coordinate with Head of Strategic Planning and recommend on strategies, action plans, business performance, prioritization, new initiatives and budget requested. Key responsibilities comprises of corresponding with local functions \u002F senior executives between FWD TH and Group Office, contributing to project Phoenix and FWDKH on their strategic planning and management reporting’s. Also, this role provides support and guidance to the Strategic Planning Team member and optimizes FWDKH’s financial processes and controls Key Responsibilities: Strategy Formulation, Planning, & Communication Support FWD’s strategy formulation and the business planning process to drive FWDTH toward its long-term goal and aspirations based on ExCom direction. Support FWD KHM in their strategy formulation and coordinate between TH and KHM senior management teams and Group Office. Coach senior strategic planner in analyzing company and market performance, including macro-economic and industry root causes, and help improve the strategic and business recommendations to ExCom. Help review functions’ action plans, new initiative proposals, and key issues and provide recommendations. Help Head of Strategic planning in identifying business opportunities and threats and provide recommendations to ExCom and OpsCom for action. Business Performance Management Be the Financial and Business Controller, which entails reviewing, challenging and supporting FWD KHM on the quality and timeliness of their management reporting and financial business planning (i.e. ensuring consistency between KHM strategy and their financial plan, coordinating between KHM and GO teams). Help Head of Strategic Planning in preparing and ensuring the quality of presentation for ExCom, Board of Directors, and Group Office. Strategic Projects & Key Strategic Signed-off Help IPO readiness of the company by having the primary responsibility for TH contribution to project Phoenix by coordinating between local functions, local senior management and Group Office. People Development Be a co-pilot for Head of Strategic Planning in managing\u002Fmotivating SP team by building people engagement through communication, recognition, learning, and development. Support team’s learning and development by sharing knowledge. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":211,"slug":212,"title":213,"location":142,"raw_job_location_address_addressLocality":451,"raw_hiringOrganization_logo_url":142,"raw_description":452},"Thailand - Chiang Mai","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com - FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":178,"slug":179,"title":141,"location":142,"raw_job_location_address_addressLocality":454,"raw_hiringOrganization_logo_url":142,"raw_description":443},"Thailand - Other (BKK)"]