[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-search-\u002Fde-sg\u002Fcompany\u002Ffwd-singapore-pte-ltd":3,"all-featured-jobs-sg":138,"company-fwd-singapore-pte-ltd-de-sg":141,"company-filters-\u002Fde-sg\u002Fcompany\u002Ffwd-singapore-pte-ltd":179},{"total":4,"jobs":5},5,[6,49,76,98,120],{"id":7,"slug":8,"title":9,"raw_title":10,"is_featured":11,"company":12,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":15,"processed_country_iso_code_gmaps":17,"processed_home_office":19,"processed_salary_min":20,"processed_salary_max":21,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":24,"processed_employment_types":26,"processed_it_skills":27,"processed_it_skills_labels":28,"processed_job_expertise_skills":29,"processed_job_expertise_skills_labels":32,"max_cpc":48,"actual_cpc":48},83528,"business-development-manager-high-net-worth-fwd-singapore-pte-ltd-2","Business Development Manager (High Net Worth)",null,false,{"name":13,"slug":14,"logo_url":10},"FWD Singapore Pte Ltd","fwd-singapore-pte-ltd",[16],"Singapore",[18],"SG","onsite",120000,180000,"SGD","estimated",[25],"FULL_TIME","permanent",{},[],{"sales training":30,"legacy planning":30,"product training":30,"sales management":31,"wealth management":30,"market intelligence":30,"pipeline management":31,"succession planning":30,"business development":31,"regulatory compliance":30,"underwriting knowledge":30,"distribution management":31,"strategic account planning":31,"insurance products knowledge":31,"cross-border wealth management":30},3,4,[33,34,35,36,37,38,39,40,41,42,43,44,45,46,47],"Business Development","Distribution Management","Sales Management","Wealth Management","Legacy Planning","Succession Planning","Cross-border Wealth Management","Market Intelligence","Regulatory Compliance","Product Training","Sales Training","Strategic Account Planning","Pipeline Management","Underwriting Knowledge","Insurance Products Knowledge",1,{"id":50,"slug":51,"title":52,"raw_title":10,"is_featured":11,"company":53,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":54,"processed_country_iso_code_gmaps":55,"processed_home_office":19,"processed_salary_min":56,"processed_salary_max":20,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":57,"processed_employment_types":26,"processed_it_skills":58,"processed_it_skills_labels":60,"processed_job_expertise_skills":63,"processed_job_expertise_skills_labels":64,"max_cpc":48,"actual_cpc":48},83529,"distribution-support-manager-fwd-singapore-pte-ltd","Distribution Support Manager",{"name":13,"slug":14,"logo_url":10},[16],[18],80000,[25],{"it ticketing systems":59,"user acceptance testing (uat)":30},2,[61,62],"User Acceptance Testing (UAT)","IT Ticketing Systems",{"tied agency":59,"bancassurance":59,"due diligence":30,"audit controls":30,"process improvement":30,"distribution support":31,"commission processing":30,"regulatory compliance":30,"broker channel management":30,"life insurance operations":31,"financial advisory (fa) channel management":31,"standard operating procedures (sop) management":30},[65,66,67,41,68,69,70,71,72,73,74,75],"Life Insurance Operations","Distribution Support","Commission Processing","Standard Operating Procedures (SOP) Management","Financial Advisory (FA) Channel Management","Broker Channel Management","Bancassurance","Tied Agency","Due Diligence","Audit Controls","Process Improvement",{"id":77,"slug":78,"title":79,"raw_title":10,"is_featured":11,"company":80,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":81,"processed_country_iso_code_gmaps":82,"processed_home_office":19,"processed_salary_min":83,"processed_salary_max":84,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":85,"processed_employment_types":86,"processed_it_skills":87,"processed_it_skills_labels":88,"processed_job_expertise_skills":91,"processed_job_expertise_skills_labels":92,"max_cpc":48,"actual_cpc":48},83530,"distribution-support-executive-1-year-contract-fwd-singapore-pte-ltd","Distribution Support Executive (1 Year Contract)",{"name":13,"slug":14,"logo_url":10},[16],[18],36000,48000,[25],"contract",{"jira":30,"as400":30},[89,90],"AS400","Jira",{"onboarding":59,"system testing":59,"task management":30,"distribution support":30,"incentive processing":30,"administrative skills":31,"commission processing":30,"life insurance operations":30},[65,66,67,93,94,95,96,97],"Incentive Processing","System Testing","Onboarding","Administrative Skills","Task Management",{"id":99,"slug":100,"title":101,"raw_title":10,"is_featured":11,"company":102,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":103,"processed_country_iso_code_gmaps":104,"processed_home_office":19,"processed_salary_min":105,"processed_salary_max":106,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":107,"processed_employment_types":86,"processed_it_skills":108,"processed_it_skills_labels":109,"processed_job_expertise_skills":112,"processed_job_expertise_skills_labels":113,"max_cpc":48,"actual_cpc":48},56420,"life-pricing-executive-6-months-contract-fwd-singapore-pte-ltd","Life Pricing Executive (6 Months Contract)",{"name":13,"slug":14,"logo_url":10},[16],[18],60000,90000,[25],{"excel":30,"prophet":30},[110,111],"Prophet","Excel",{"ev":30,"rbc2":30,"ifrs17":30,"financial modeling":30,"product development":30,"regulatory compliance":30,"life insurance pricing":30},[114,115,116,41,117,118,119],"Life Insurance Pricing","Product Development","Financial Modeling","RBC2","EV","IFRS17",{"id":121,"slug":122,"title":123,"raw_title":10,"is_featured":11,"company":124,"raw_hiringOrganization_logo_url":10,"processed_city_gmaps":125,"processed_country_iso_code_gmaps":126,"processed_home_office":19,"processed_salary_min":127,"processed_salary_max":128,"processed_salary_currency":22,"processed_salary_source":23,"processed_working_hours":129,"processed_employment_types":26,"processed_it_skills":130,"processed_it_skills_labels":131,"processed_job_expertise_skills":133,"processed_job_expertise_skills_labels":134,"max_cpc":48,"actual_cpc":48},56425,"customer-service-consultant-fwd-singapore-pte-ltd","Customer Service Consultant",{"name":13,"slug":14,"logo_url":10},[16],[18],35000,45000,[25],{"ms office":30},[132],"MS Office",{"sales support":30,"customer service":31,"complaint handling":30,"insurance products knowledge":30},[135,47,136,137],"Customer Service","Complaint Handling","Sales Support",{"total":139,"jobs":140},0,[],{"name":13,"slug":14,"logo_url":10,"id":142,"jobs":143,"description_de":10,"description_en":10,"industry":10,"headquarters_city":10,"headquarters_country_iso":10,"latitude":10,"longitude":10,"website_url":10,"raw_street":10,"raw_city":10,"raw_zip_code":10,"raw_country":10,"raw_legal_form":10,"raw_bafin_id":10,"raw_trade_names":10,"raw_permissions":10,"translations":10},4216,[144,150,155,159,161,166,168,173,175,177],{"id":145,"slug":146,"title":147,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":149},56419,"business-analyst-1-year-contract-fwd-singapore-pte-ltd","Business Analyst (1 year contract)","Singapore - Suntec Tower 4","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE Work with business stakeholders to gather & analyze requirements, propose workarounds, solutions & alternative approaches, as well as translating the final requirements to specifications for technical team(s) to perform development work. Participate in Projects and Change Requests prioritization and planning to support the company’s overall strategy and improve business efficiency and productivity. KEY ACCOUNTABILITIES Lead projects and requirements activities, working in close collaboration with the business units and the various technical teams and vendors. Define, review, requirements across full end to end systems to ensure the business needs and objectives are met and ensure that all the technical team has full understanding of the requirements for development. Balance new business demands to ensure cost efficiency without compromising the deliverables. Perform System testing to ensure the deliveries are met. Work with QA team develop test plans to ensure complete coverage of QA testing and provide support in coordinating and managing business involvement in UAT. Provide regular updates to project manager or key stakeholders and escalate any issues to ensure scope quality and schedule integrity of the project is maintained. Identify and assess potential risks including regulatory, financial, reputational, etc relating to requirements or projects. Escalates the identified risk to the relevant key stakeholders and work with them to mitigate and manage the risk. Continue to acquire specialized functional knowledge, more complex skills and operating practices. Continue to keep up with the industry and technology trends and standards, regulatory requirements, and emerging technology threats. Build collaborative work relationships across the organization and delivers solutions also to external customers on specific issues. Drive team work to resolve complex business issues through sharing in-depth knowledge and experience. Make operational decisions on policies, tactics critical to the function’s business success. Identify problems and areas of improvement in business process to increase overall business operational efficiencies. Assume responsibility for delivery of quality outcomes of complex and business critical projects integrating client needs, strategic business goals of the function and financial objectives Provide guidance, mentorship, and best practices to team members through knowledge sharing. Leading a team QAs to ensure end to end delivery. QUALIFICATIONS \u002F EXPERIENCE Degree in Computer Science or IT related field. Minimum 3-5 years of relevant experience in Life and\u002For General Insurance and\u002For Business Analysis. Strong project delivery in previous roles. KNOWLEDGE & TECHNICAL SKILLS Solid business domain knowledge in Life Insurance (Life Asia application preferred) Strong Analytical, problem solving and process design skills, and solutioning Good stakeholder management and communication skills. Excellent written and verbal communication and presentation skills. Self-motivated, with a willingness to learn and develop. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":151,"slug":152,"title":153,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":154},56422,"life-pricing-intern-6-months-contract-fwd-singapore-pte-ltd","Life Pricing Intern (6 Months Contract)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE To support Life product pricing and be involved in product development through to product launches. KEY ACCOUNTABILITIES Support the life pricing team in product pricing tasks, including product feasibility assessment, building pricing model, propose assumptions, perform financial calculations, sensitivity testing, completing pricing report and regulatory filing. Assist the team in coordinating with internal stakeholders to ensure new products are launched successfully complete with robust checks, integration of full workflow and compliance to relevant policies, regulations and guidelines. Develop strong culture of product innovation through collaboration with partners, customers, internal stakeholder and re-insurers. Assist in identifying, tracking, and documenting product and pricing risks, and support the team in evaluating potential solutions. Gain exposure to actuarial concepts and tools such as RBC2, Embedded Value (EV), Prophet, and IFRS 17 through on-the-job learning and project participation. Support in ad-hoc projects and initiatives across the Pricing team and Distribution Support functions to deliver business requirements and KPIs. QUALIFICATIONS \u002F EXPERIENCE Degree-holder with 1 - 2 years of experiences in life insurance companies Fresh graduate can be considered KNOWLEDGE, SKILLS & ABILITY Strong knowledge about life insurance industry Strong interpersonal and communication skills Excellent command of English FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":156,"slug":157,"title":9,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":158},56418,"business-development-manager-high-net-worth-fwd-singapore-pte-ltd","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE Act as an account manager managing the HNW Broker distribution channels targeting the High Net Worth (HNW) segment. Be part of the pioneering team to build up the HNW business at FWD. KEY ACCOUNTAIBILITIES Responsible for business development with HNW Broker partners, including international brokers, to support FWD’s HNW strategy for both top line and bottom line. Support the team in product development ideas to grow top and bottom line through innovative ideas to meet client needs, offering insights into product specifications and processing requirements. Build and manage pipeline for the range of HNW products that are manufactured by FWD Work effectively with case managers and HNW underwriters to manage client expectations pro-actively Build a sustainable long-term relationship with core FA partners including international brokers and expats FAs. Generate business development opportunities and account management activities with FAs. Good understanding of the HNW segment, to identify and develop new products, that would suit the targeted HNW segment. Provide insights on market trends including but not limited to product features and marketing activities of competitors with specificity to the HNW segment. Work closely with marketing team to ensure products and services are in the forefront of the market. Manage relationships with key internal and external stakeholders. Ensure regulatory and compliance requirements are met working closely with Risk and Compliance teams. QUALIFICATIONS \u002F EXPERIENCE More than 10 years of direct experience managing distribution partners with an insurer\u002F bank\u002F broker Having existing relationships with Banks\u002F International Brokers is preferred Familiar with the HNW IFA market KNOWLEDGE, SKILLS & ABILITY Good understanding of life products and trends that are key within the FA channels and HNW market Ability to influence key internal stakeholders to deliver a winning products and services proposition Ability to provide recommendations based on customer needs and market trends Highly independent and motivated Customer centric with strong communication skills FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":99,"slug":100,"title":101,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":160},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE To perform Life product pricing and be involved in product development through to product launches. KEY ACCOUNTAIBILITIES Support the life pricing team in product pricing tasks, including product feasibility assessment, building pricing model, propose assumptions, perform financial calculations, sensitivity testing, completing pricing report and regulatory filing. Collaborate closely with the team and cross-functional stakeholders to ensure new products are launched successfully complete with robust checks, integration of full workflow and compliance to relevant policies, regulations and guidelines. Develop strong culture of product innovation through collaboration with partners, customers, internal stakeholder and re-insurers. Pro-active in identifying product and pricing risks and propose solutions. Pro-active in acquiring the necessary technical actuarial knowledge to carry out routine pricing tasks, including (but not limited to) RBC2, EV, Prophet, IFRS17 etc. Support in ad-hoc projects to deliver business requirements and KPIs. QUALIFICATIONS \u002F EXPERIENCE Degree-holder with 1 - 2 years of experiences in life insurance companies Fresh graduate can be considered KNOWLEDGE, SKILLS & ABILITY Strong knowledge about life insurance industry Strong interpersonal and communication skills Excellent command of English FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":162,"slug":163,"title":164,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":165},56424,"finance-operations-manager-assistant-manager-6-months-contract-fwd-singapore-pte-ltd","Finance Operations Manager \u002F Assistant Manager (6 Months Contract)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE This role's main responsibility is to support the Head of Finance Operations on Project Taskforce which is to streamline both payment and receipting process of the Company. KEY ACCOUNTAIBILITIES Participate in Business Requirement Specifications (BRS) gathering, including alignment of various work processes with relevant departments Prepare test plans Participate in projects User Acceptance Testing (UAT) Highlight UAT defects & follow up on rectifying these defects Perform reconciliations for various work processes Prepare\u002Fupdate process flows and SOPs Knowledge transfer of new processes to existing team members after project completion Any other tasks\u002Fduties as assigned QUALIFICATIONS \u002F EXPERIENCE Qualified Accountant with at least 5 years of relevant working experience Experience with in-depth knowledge of insurance industry and insurance accounting, preferably for both GI and Life insurance products Good knowledge of Finance Operations process flow and internal controls High personal levels of motivation and delivery orientated focus, with good aptitude in decision-making, problem-solving and strategic agility. KNOWLEDGE, SKILLS & ABILITY Strong communication skills Resourceful and good stakeholder management Good knowledge of Oracle accounting system and policy systems (including AS400, eBao) and strong IT knowledge and excel skill is preferred. Good accounting knowledge and experience of best practice within industry to consistently improve delivery within department. Ability to multi-tasks, well-organised and systematic FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":121,"slug":122,"title":123,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":167},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE Promote the image of the company by providing and delivering competent, efficient and quality customer services at service standard levels above the peers in the market. KEY ACCOUNTAIBILITIES Responsible to attend to direct customers enquires and requests (including New Business, Renewals, Policy Servicing, Claims, and Premium Management) through all customer’s communication channels eg phone, e-mail, facebook and counter. Delivering high quality, accurate and prompt service to customers meeting or exceeding respective service levels and turnaround times. Complying with the relevant regulations, internal policies and procedures in the service delivery. Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan. Strike the right balance between the needs of the direct customers and the company. Manage1st level customers’ complaints, escalate where necessary and collaborate with various internal stakeholders in order to achieve fair outcomes according to the complaint resolution process. Support Corporate Projects & Initiatives Any other ad hoc tasks and projects. QUALIFICATIONS \u002F EXPERIENCE GCE ‘O’ Level \u002F Diploma holder At least 1 – 3 years of experience in the front line customer service\u002Fsales support function preferably in general or life or both insurance industry. Preferably possess relevant insurance certifications. Positive and driven work attitude. Able to work independently and within a team. Having Contact Centre experience will be an advantage KNOWLEDGE, SKILLS & ABILITY Excellent verbal and written communication skills. Able to handle multiple tasks simultaneously. Work as a team member in a team environment. Familiar with a wide range of personal insurance products. Proficiency in MS Office skills and generally tech-savy FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":169,"slug":170,"title":171,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":172},56430,"life-pricing-manager-fwd-singapore-pte-ltd","Life Pricing Manager","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE Support the Head of Pricing in the pricing of life insurance products. KEY ACCOUNTAIBILITIES Develop actuarial pricing model for new or repriced products. Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines. Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC. Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail. Prepare internal (FWD local entities and FWD Group) and external product filing. Work closely with Appointed Actuary in proposing assumptions for new products and justifications. Pro-actively drive initiatives\u002Fprojects to enhance overall pricing process efficiency and governance\u002Fcontrols. Support discussion and negotiation on reinsurance, together with Product team Assist in special quotations. Guide\u002Flead junior pricing actuaries to ensure quality and timely deliverable. QUALIFICATIONS \u002F EXPERIENCE Qualified actuary from a recognized professional actuarial body is preferred. Min 6 - 8 years of actuarial experience, with individual life product pricing experience. KNOWLEDGE, SKILLS & ABILITY Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 Good knowledge of Life insurance products in the Singapore market would be an advantage. Proficient in Prophet. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":174},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE The HNW Business Development Manager is responsible for driving sustainable growth and expanding FWD High Net Worth (HNW) business through strategic distribution partnerships. The role focuses on developing and deepening relationships with distribution partners to deliver profitable and high-quality business outcomes. As a key member of the HNW Distribution team, the incumbent will drive business acquisition, enhance distributor productivity, and position FWD as a preferred insurer for HNW clients. The role requires strong relationship management, commercial acumen, market expertise, and the ability to collaborate effectively across Product, Underwriting, Operations, Customer Experience, Marketing, Legal, and Compliance teams to deliver differentiated propositions and exceptional partner experiences. Be part of the pioneering team to build up the HNW business at FWD. KEY ACCOUNTAIBILITIES Distribution Growth & Business Development Deliver agreed sales, productivity, and other key business targets across assigned distribution partners. Develop and execute strategic account plans to grow wallet share, increase partner productivity, and achieve sustainable business growth. Identify, evaluate, and onboard new distribution opportunities that align with FWD HNW growth strategy and target customer segments. Build and maintain a healthy and sustainable sales pipeline through proactive partner engagement and opportunity management. Drive sales initiatives, campaigns, and business development activities to accelerate new business generation and market penetration. Support the growth of FWD HNW business by promoting solutions focused on wealth preservation, legacy planning, succession planning, and cross-border wealth needs. Distributor Relationship Management Serve as the primary relationship manager and trusted business partner for assigned distributors. Develop strong relationships with senior management, business heads, consultants, and key stakeholders across partner organisations. Conduct regular business reviews to identify growth opportunities, address challenges, and strengthen business partnerships. Collaborate with partners on joint business planning, sales initiatives, and market development activities. Position FWD HNW's value proposition effectively and strengthen the company's reputation within the HNW insurance market. Sales Enablement & Technical Support Provide distributors with product, technical, and sales support to enhance business conversion and improve sales effectiveness. Support complex HNW cases through case consultation, illustration support, underwriting discussions, and solution positioning. Deliver product, technical, and sales training to improve distributor knowledge, confidence, and capability. Partner closely with internal stakeholders to ensure timely and effective execution of business opportunities. Act as a voice of the distributor by identifying opportunities to improve service delivery, operational efficiency, and ease of doing business. Proposition Development & Market Intelligence Monitor industry developments, competitor activities, regulatory changes, and emerging trends within the HNW and wealth management landscape. Gather market intelligence and distributor feedback to identify business opportunities and areas for proposition enhancement. Collaborate with Product, Marketing, and other stakeholders to support the development, enhancement, and launch of HNW solutions. Contribute insights that strengthen FWD HNW’s competitiveness, customer value proposition, and distributor experience. Support strategic initiatives that drive innovation and business growth across the HNW segment. Governance, Risk & Compliance Ensure all sales and business development activities comply with MAS regulations, internal policies, and FWD's governance standards. Maintain strong awareness of compliance, conduct, and reputational risks associated with distribution activities. Monitor business quality and distributor activities to identify potential risks and implement appropriate remediation actions. Support distributor onboarding, due diligence, and ongoing governance requirements where required. Teamwork & Leadership Foster a collaborative and high-performance culture through knowledge sharing and active contribution to team objectives. Work effectively across functions to deliver positive outcomes for distributors and customers. Support strategic projects, process improvements, and digital initiatives that enhance business performance and distributor experience. Undertake additional responsibilities and special projects as assigned by management. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":50,"slug":51,"title":52,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":176},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE This role will be responsible to work closely with the distribution team to ensure smooth downstream processes. This role also aims to maintain governance on the quality of business from FA channel to ensure necessary regulatory requirements. KEY ACCOUNTAIBILITIES Provide distribution support to IFA, High Net Worth Broker and Bermuda Branch channel. On and off boarding of distribution partners. Includes preparation of distribution agreement, commission schedule, due diligence of distribution partners. ~ Agent maintenance. Agent code creation and termination. Setup and maintain distributor access rights within agreed Standard Operating Procedure (SOP) including agent code creation, termination, tagging of correct products for distribution and change of servicing adviser request. ~ Ensure accuracy for all relevant regulatory compliance checklist relating to IFAs such as annual due diligence on the IFA on a risk-based approach. Commission and distribution related campaign tracking and payment. ~ Generate monthly commission and incentive\u002Fcampaign tracking report within stipulated timeline. ~ Ensure necessary approvals and clearance are obtained before sending to internal parties for processing. ~ Generate adviser incentive reports and conduct quarterly verification of advisers’ conduct with all partners prior to payment of incentives. Manage UAT (User Acceptance Tests) and IT related matters on behalf of Distribution team. ~ Support BDMs on raising request of IT issues (raising of incident IT tickets). ~ Represent the department in regular IT defects meeting and work with IT to propose solutions to rectify these defects. ~ Perform distribution related UAT for product launches, enhancement and ad-hoc projects. (eg: customer portal, eIRIS). ~ Identify areas of testing for product launches and change requests including provision of inputs for test script-writing and inclusion of scenarios for testing to minimise potential risk outcomes. Lead in post internal audit controls, such as creation, deletion and maintenance of SOPs and spearhead the implementation of new processes. Key contact person to liaise and manage queries from partner firm administrators. Identify gaps and champion improvements in the SOP so that FWD can provide superior service to customers and advisors compared to other insurers to maximise sales performance of the distribution team. Ensure all necessary distribution operations matters are performed by maintaining constant communication within the distribution team and external parties which includes FA partners. Provide necessary feedback, improvements and resolutions, when required, and raise to the appropriate subject matter experts. Support distribution team for ad hoc engagement events and client seminars. QUALIFICATIONS \u002F EXPERIENCE Bachelor Degree in any discipline Minimum 6 to 8 years of relevant experience Good understanding of life insurance operations in FA\u002F Insurance Broker environment KNOWLEDGE, SKILLS & ABILITY Good understanding of life insurance operations in IFA, Bancassurance or tied-agency environment Strong understanding of insurance operations across different functions within the organisation Good track record of strong admin experience with high level of accuracy and self-starter Attentive to details Strong interpersonal skills Strong initiative skills FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":77,"slug":78,"title":79,"location":10,"raw_job_location_address_addressLocality":148,"raw_hiringOrganization_logo_url":10,"raw_description":178},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE We are seeking a highly organized and detail-oriented Distribution Support Executive to join the Life Business team on a contract basis. The role supports day-to-day distribution operations, including agent maintenance, commission and incentive processing, system testing, and new firm onboarding activities. The incumbent will work closely with internal stakeholders such as Sales, Compliance, Finance and Operations, as well as external distribution partners, to ensure smooth execution of processes and adherence to regulatory and internal requirements. JOB SCOPR AND RESPONSIBILITIES Core Responsibilities: Oversee agent maintenance activities, including creation, termination, suspension, promotion and updates of agent codes. Manage proxy requests and ensure timely and accurate updates to agent records in relevant systems. Generate and distribute commission, incentive and operational reports. Process commission and incentive payments accurately and within stipulated timelines. Handle day-to-day distribution-related email enquiries and support email whitelisting applications. Secondary \u002F Exposure Responsibilities: Support system testing activities for new product launches, new firm onboarding and system maintenance initiatives. Assist in onboarding of new distribution firms, including coordination of distribution agreements and product due diligence documentation. Facilitate launch readiness for new products and riders in collaboration with internal stakeholders. Provide operational support for time-sensitive initiatives, clean-up exercises or reviews as directed by the manager. QUALIFICATIONS \u002F EXPERIENCE Minimum Diploma in any discipline 1 to 2 years of relevant experience in insurance operations, distribution support or administrative roles. KNOWLEDGE, SKILLS & ABILITY Good understanding of life insurance operations across IFA, Bancassurance and Broker channels. Strong administrative skills with a high level of accuracy and attention to detail. Ability to manage multiple tasks and priorities effectively in a fast-paced environment. Good interpersonal and communication skills with the ability to work across teams. Proficiency in relevant systems and tools (e.g. AS400 for agent and commission processing, Jira for task tracking and system testing coordination). Self-motivated, proactive and able to work independently with minimal supervision. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"industry":180,"employment_type":184,"expertise_skills":189,"it_skills":243,"salary_currency":262,"processed_working_hours":264},[181],{"key":182,"label":183,"count":4},"insurance","Insurance",[185,187],{"key":26,"label":186,"count":30},"PERMANENT",{"key":86,"label":188,"count":59},"CONTRACT",[190,192,194,196,198,200,203,205,207,210,212,215,217,219,222,224,227,229,231,233,235,237,239,241],{"key":191,"label":41,"slug":191,"count":30},"regulatory-compliance",{"key":193,"label":47,"slug":193,"count":59},"insurance-products-knowledge",{"key":195,"label":66,"slug":195,"count":59},"distribution-support",{"key":197,"label":67,"slug":197,"count":59},"commission-processing",{"key":199,"label":65,"slug":199,"count":59},"life-insurance-operations",{"key":201,"label":202,"slug":201,"count":48},"cross-border-wealth-management","Cross-Border Wealth Management",{"key":204,"label":75,"slug":204,"count":48},"process-improvement",{"key":206,"label":40,"slug":206,"count":48},"market-intelligence",{"key":208,"label":209,"slug":208,"count":48},"financial-advisory-fa-channel-management","Financial Advisory (Fa) Channel Management",{"key":211,"label":46,"slug":211,"count":48},"underwriting-knowledge",{"key":213,"label":214,"slug":213,"count":48},"standard-operating-procedures-sop-management","Standard Operating Procedures (Sop) Management",{"key":216,"label":45,"slug":216,"count":48},"pipeline-management",{"key":218,"label":137,"slug":218,"count":48},"sales-support",{"key":220,"label":221,"slug":220,"count":48},"sales","Sales",{"key":223,"label":116,"slug":223,"count":48},"financial-modeling",{"key":225,"label":226,"slug":225,"count":48},"ifrs17","Ifrs17",{"key":228,"label":70,"slug":228,"count":48},"broker-channel-management",{"key":230,"label":38,"slug":230,"count":48},"succession-planning",{"key":232,"label":114,"slug":232,"count":48},"life-insurance-pricing",{"key":234,"label":36,"slug":234,"count":48},"wealth-management",{"key":236,"label":96,"slug":236,"count":48},"administrative-skills",{"key":238,"label":74,"slug":238,"count":48},"audit-controls",{"key":240,"label":43,"slug":240,"count":48},"sales-training",{"key":242,"label":44,"slug":242,"count":48},"strategic-account-planning",[244,247,250,253,255,258,260],{"key":245,"label":246,"slug":245,"count":48},"it-ticketing-systems","It Ticketing Systems",{"key":248,"label":249,"slug":248,"count":48},"user-acceptance-testing-uat","User Acceptance Testing (Uat)",{"key":251,"label":252,"slug":251,"count":48},"ms-excel","MS Excel",{"key":254,"label":132,"slug":254,"count":48},"ms-office",{"key":256,"label":257,"slug":256,"count":48},"as400","As400",{"key":259,"label":110,"slug":259,"count":48},"prophet",{"key":261,"label":90,"slug":261,"count":48},"jira",[263],{"key":22,"label":22,"count":4},[265],{"key":25,"label":25,"count":4}]