Senior Analyst

Job: FM Securities - Issuer Services

Overview: We are looking for highly motivated, team player, and detail-oriented individual to join our Issuer Services team. You will be responsible in handling various issuer-related tasks and ensuring smooth communication among stakeholders. Furthermore, you will collaborate closely with the Operations team based in Amsterdam. The ideal candidate will possess excellent communication skills and organizational skills, a solid grasp of financial markets and services, and the ability to excel in a fast-paced environment.

Issuer Services:

• The focus of the role is to support in the issuance of bonds by ING Bank (including securities under the Global Issuance Program, Debt Issuance Program, Covered Bonds, and other ING entities such as Belgium, DIBA, Groep, etc.) as well as Certificate of Deposits and Commercial Papers. Additionally, the position involves monitoring and processing associated corporate action events, while ensuring accuracy, completeness, and timely settlement.
• The task also includes handling and payment of interest, redemptions, dividends and other distributions of securities and tax reclaim services of third-party issuers
• In general, the team is responsible for ensuring the quality of transaction processing and delivery before the currency cut-off. The team is expected to work closely with Amsterdam counterpart, Sales, Treasury, Front Office Support, various counterparties, custodians, Paying and Issuing agents, and internal teams such as Settlements, Data Management, Liquidity Management, etc.

Key Responsibilities:

• Facilitate in the primary issuance of ING-issued bonds and certificates of deposits/commercial papers into the market. This includes coordinating with Legal, Front Office, and issuing agent on the creation of market instructions and integrating the newly issued security for monitoring various corporate action events in the life cycle of the trade, from coupon and buyback/early termination to redemption
• Ensuring accurate computation and processing of rate fixings as calculation and paying agents
• Monitoring of corporate action events of ING-issued securities
• Handling payments associated with corporate action events (such as coupon payments, redemptions, buy-back) for ING-issued securities, while ensuring settlement occur in a timely manner
• Arranges settlement of any purchase and sales and deliveries in/out of securities (Partial redemption, final maturity, dividends, interest payments, interest claims) issued by third party
• Facilitates ADR (American Depositary Receipts) conversion by acting as local custodian for the ordinary shares
• Support various processes of Paying Agency Services for third-party issuers which include preparing and processing of coupon, redemption and early redemption notices
• Investigating and promptly resolving complex financial and positional discrepancies related to ING and client issuance programs across different custodian accounts
• Preparing of fee-related reports and invoices on a monthly, quarterly, and annual basis. Executes payment and receipt requests for underwriting and syndicated Debt Capital Market fees
• Address client inquiries and exceptional cases promptly and efficiently. This includes acknowledging and understanding the client’s query/case, providing clear and accurate information, and offering solutions or assistance as needed. This may entail coordinating with relevant teams to resolve issues effectively.
• Set-up and/or update data such as cash SSIs as received from front offices or counterparties through a workflow linked to the Data Management team.
• Must be knowledgeable on the flow, processing and formats of SWIFT messages like MT566, MT564, MT565, MT599, MT535, MT950, MT202, as it is essential to exception management
• Maintain day-to-day relationships with wide range of custodians, paying and issuing agents, and clients
• Must be able to evaluate and escalate risk items to protect the bank and its clients from market penalties or risks like bond claims, penalty fees, overdraft charges and so on
• Management of exceptional cases and large daily volumes
• Participate in technology development initiatives as required. Enhance service offerings through continuous innovation and a forward-looking approach to automation

Qualifications:

• Has good communication skills – fluent in English, both written and verbal
• Proficient in Microsoft Office applications
• Able to adapt in a fast-paced working environment
• Willing to work in mid-shift schedule and on public holidays

Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!