Customer Journey Expert
ING Hubs B.V. Philippine Branch • Makati City, PH
Business Analyst (Wholesale Data Management & Analytics Platform)
Make data work better for global banking
At ING, we believe people should spend less time dealing with complexity and more time focusing on what matters most to them. That's why we're building smarter, more accessible, and more reliable banking solutions powered by high-quality data.
We're looking for a Business Analyst to join our Wholesale Data Management & Analytics Platform, where you'll help shape the way data is managed, governed, and delivered across our global Wholesale Banking organization. If you're passionate about turning complex data challenges into practical business solutions, we'd love to hear from you.
Role Summary
As a Business Analyst, you'll be part of the Tribe Wholesale Data Management, working closely with Product Owners, Data Owners, Data Stewards, and stakeholders across international teams. You'll translate business needs into actionable requirements, support data-driven decision-making, and help ensure data is accurate, timely, complete, and ready for business consumption.
You'll play a key role in connecting business objectives with data management capabilities while supporting agile delivery and continuous improvement initiatives across the platform.
About the Team
The Wholesale Data Management Tribe plays a critical role in delivering ING's Think Forward Strategy. The team is responsible for ensuring that Wholesale Banking data is trustworthy, fit for purpose, and supported by modern data architecture and infrastructure.
The Manila hub is an important part of ING's global operating model, working closely with colleagues across multiple locations to drive data excellence and innovation.
What You'll Do
- Translate business requirements into clear user stories and backlog items.
- Collaborate with stakeholders, Data Owners, and Data Stewards to understand and prioritize data needs.
- Support data analysis and investigation of operational issues.
- Contribute to roadmap development and continuous improvement initiatives.
- Ensure product backlog visibility, transparency, and alignment with business objectives.
- Provide guidance on priorities, operational needs, and business requirements.
- Partner with Product Owners and cross-functional teams to deliver optimal outcomes.
- Help strengthen data governance, analytics capabilities, and data quality across Wholesale Banking.
Required Skills & Experience
- Bachelor's degree in Business Administration, Economics, Engineering, Information Technology, or a related field.
- Experience working in a data-driven and technology-enabled environment.
- Knowledge of Data Management and Analytics.
- Strong analytical and problem-solving skills.
- Experience working in Agile environments.
- Understanding of Data Warehousing, Data Modeling, Data Architecture, Data Mapping, and Data Profiling.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Strong stakeholder management and influencing skills.
- Experience working within global or international organizations.
Nice to Have
- Banking or Financial Services experience.
- Knowledge of Data Lake concepts.
- Understanding of ETL processes.
- Experience with project portfolio management processes.
What We Offer
- An opportunity to work on global data initiatives that directly support Wholesale Banking.
- Exposure to international stakeholders and cross-functional teams.
- A collaborative environment that values innovation, ownership, and continuous learning.
- The chance to influence how data is managed and governed across a leading global financial institution.
- A culture built on trust, transparency, and professional growth.
How to Apply
Click the apply button on our careers site and submit your application through Workday. We look forward to learning more about your experience and how you can help us build the future of data-driven banking.
Equal Opportunity Statement
Don't meet every qualification listed? We encourage you to apply anyway. Research shows that many talented candidates hesitate to apply unless they meet every requirement. If you're excited about the role and believe you can make an impact, we'd love to hear from you.
Job Application Safety Reminder
We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
- Apply only via official ING platforms.
- ING uses Workday as its internal recruitment system.
- Check the sender's email carefully.
- Legitimate communication will only come [email protected] and/[email protected].
- ING will never ask for payments or banking information during the recruitment process.
- If someone requests this information, it is a scam.
About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.
Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!
