The AI Risk Management team is part of ING’s Non-Financial Risk (NFR) domain. It plays a pivotal role in enabling the safe and scalable adoption of Artificial Intelligence (AI) across the organization. The team develops and maintains AI risk frameworks, advises internal stakeholders, and ensures ING’s AI strategy aligns with global standards and regulatory expectations. Through close collaboration with other 2nd Line of Defense (2LoD) functions and external regulators, the team helps ING innovate responsibly while maintaining robust risk controls.

Specific Function

The team contributes to ING’s global risk management by:

Leading the maintenance and expansion of the AI Risk Management framework, leveraging existing risk frameworks (Model Risk, Non-Financial Risk, Compliance).
Challenging and advising the 1st Line of Defense (1LoD) on AI strategy, control standards, and risk processes, including oversight of AI portfolios and initiatives.
Driving optimization of risk processes to ensure efficiency, effectiveness, and scalability.
Acting as the central contact point for senior management on all aspects of AI risk, including regulatory interactions and external advocacy.
Defining the 2LoD AI Risk strategy and optimizing risk processes to ensure efficiency, effectiveness, and scalability across entities and use cases.

Job description

The NFR Specialist AI Risk Manager is an individual contributor responsible for:

Cooperate in setting and maintaining (Gen)AI-related policies, governance and mandatory instructions.
Challenging, advising on, and improving control standards, procedures, and 1st line strategy.
Providing expertise and support to NFR, Compliance and Model Risk teams globally.
Overseeing (Gen)AI risk across the bank, ensuring all material risks are registered, reported, and escalated as needed.
Cooperate in thematic deep dives and reviews on operational risk.
Support senior management in decision making
Monitoring regulatory developments and ensuring ING’s compliance with relevant guidelines (e.g. EU AI Act).
Cooperate in simplification and risk-based approaches in NFR, Compliance and Model Risk processes.
Driving simplification and risk-based approaches in NFR, Compliance and Model Risk processes.
Driving the risk culture in 1LoD

This role is meaningful for its impact on ING’s risk culture, compliance, and operational resilience, contributing directly to the bank’s ability to manage (Gen)AI risks effectively.

Specific Tasks and Responsibilities

Cooperate in policy setting and maintenance for (Gen)AI.
Overseeing compliance and simplification of NFR-owned documents and templates.
Challenging 1LoD documents and templates (Control Standard, (Gen)AI Procedures, Decision Tree, KRIs).
Supporting NFR, Compliance and Model Risk teams with (Gen)AI expertise and resolving escalations.
Performing oversight of (Gen)AI risk and ensuring clear risk messaging in Bank NFRD.
Cooperate in thematic deep dives and reviews on AI risk.
Monitoring external regulatory developments and communicating requirements.

Specific Knowledge and Experience

University degree, preferably in a quantitative field.
At least 5 years of related work experience, including global regulations on analytical solutions.
Analytical expertise with AI/ML applications in banking and risk domains.
Some experience in first, second, and/or third line risk management.
Some experience in risk management in innovative environments
Communicates clearly and can explain ideas in a simple way to colleagues who may not have a technical background.
Uses a risk-aware approach to help identify important issues and supports decision-making by seeking guidance when needed.
Works well with others, follows established standards, and is willing to learn how to handle challenging situations.

Reporting Line

NFR Specialist AI Risk Management reports hierarchically to Global Head of AI Risk Management located in Amsterdam.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The benefits of working with us at ING include:

25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions? Please visit our Frequently Asked Questions section to find some answers on questions you might have or contact the recruiter attached.

Can you relate to this profile? Apply now by means of submitting your motivation letter and resume, both in English. Please note, multiple interview steps involving various business stakeholders will be part of the selection process. The eventual preferred candidate will also be subject to an in-depth screening process. We are looking forward to your application!

Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!

NFR Expert AI Risk Management