[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"seo-content-expertise-omnichannel-support-my":3,"job-search-\u002Fde-my\u002Fjobs-by-expertise\u002Fomnichannel-support":4,"expertise-filters-\u002Fde-my\u002Fjobs-by-expertise\u002Fomnichannel-support":50,"featured-jobs-\u002Fde-my\u002Fjobs-by-expertise\u002Fomnichannel-support":102},{},{"total":5,"jobs":6},1,[7],{"id":8,"slug":9,"title":10,"raw_title":11,"is_featured":12,"company":13,"raw_hiringOrganization_logo_url":11,"processed_city_gmaps":16,"processed_country_iso_code_gmaps":18,"processed_home_office":20,"processed_salary_min":21,"processed_salary_max":22,"processed_salary_currency":23,"processed_salary_source":24,"processed_working_hours":25,"processed_employment_types":27,"processed_it_skills":28,"processed_it_skills_labels":30,"processed_job_expertise_skills":34,"processed_job_expertise_skills_labels":36,"max_cpc":5,"actual_cpc":49},86754,"lead-customer-support-ytl-digital-bank-berhad-registration-no-202201037182-1482879-p","Lead, Customer Support",null,false,{"name":14,"slug":15,"logo_url":11},"YTL Digital Bank Berhad (Registration No. 202201037182 (1482879-P))","ytl-digital-bank-berhad-registration-no-202201037182-1482879-p",[17],"Kuala Lumpur",[19],"MY","onsite",180000,250000,"MYR","estimated",[26],"FULL_TIME","permanent",{"ivr configuration":29,"telephony systems":29,"case management system (cms)":29},4,[31,32,33],"Case Management System (CMS)","Telephony Systems","IVR Configuration",{"aht management":29,"bpo management":29,"kpi management":29,"sla management":29,"cost optimization":29,"omnichannel support":29,"process improvement":29,"escalation management":29,"regulatory compliance":29,"banking regulations (bnm)":35,"customer support operations":29,"automation and ai in customer support":29},3,[37,38,39,40,41,42,43,44,45,46,47,48],"Customer Support Operations","Omnichannel Support","BPO Management","Regulatory Compliance","Escalation Management","KPI Management","SLA Management","AHT Management","Process Improvement","Automation and AI in Customer Support","Cost Optimization","Banking Regulations (BNM)",0.4,{"industry":51,"employment_type":55,"expertise_skills":58,"it_skills":89,"salary_currency":98,"processed_working_hours":100},[52],{"key":53,"label":54,"count":5},"banking","Banking",[56],{"key":27,"label":57,"count":5},"PERMANENT",[59,62,65,68,71,73,75,77,80,82,84,86],{"key":60,"label":61,"slug":60,"count":5},"aht-management","Aht Management",{"key":63,"label":64,"slug":63,"count":5},"automation-and-ai-in-customer-support","Automation And Ai In Customer Support",{"key":66,"label":67,"slug":66,"count":5},"banking-regulations-bnm","Banking Regulations (Bnm)",{"key":69,"label":70,"slug":69,"count":5},"bpo-management","Bpo Management",{"key":72,"label":47,"slug":72,"count":5},"cost-optimization",{"key":74,"label":37,"slug":74,"count":5},"customer-support-operations",{"key":76,"label":41,"slug":76,"count":5},"escalation-management",{"key":78,"label":79,"slug":78,"count":5},"kpi-management","Kpi Management",{"key":81,"label":38,"slug":81,"count":5},"omnichannel-support",{"key":83,"label":45,"slug":83,"count":5},"process-improvement",{"key":85,"label":40,"slug":85,"count":5},"regulatory-compliance",{"key":87,"label":88,"slug":87,"count":5},"sla-management","Sla Management",[90,93,96],{"key":91,"label":92,"slug":91,"count":5},"case-management-system-cms","Case Management System (Cms)",{"key":94,"label":95,"slug":94,"count":5},"ivr-configuration","Ivr Configuration",{"key":97,"label":32,"slug":97,"count":5},"telephony-systems",[99],{"key":23,"label":23,"count":5},[101],{"key":26,"label":26,"count":5},{"total":103,"jobs":104},0,[]]