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| Kuala Lumpur - Menara Prudential 26\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. KEY RESPONSIBILITIES: Perform checking and follow-up on campaign enquiries, ensuring responses are provided within the agreed turnaround time. Assist in investigating campaign reward appeals and preparing supporting information for review. Support User Acceptance Testing (UAT) for campaign-related initiatives and system enhancements. Assist in drafting, proofreading, and reviewing campaign communication materials. Support campaign fulfilment activities, including customer communications, reward crediting, and gift fulfilment. Support campaign reporting, monitoring, and administrative tasks. QUALIFICATIONS & REQUIREMENTS: Currently pursuing a Diploma or Degree in Marketing, Business, Communications, Analytics, or a related field. Good written and verbal communication skills. Intermediate knowledge in Microsoft Excel and PowerPoint. Detail-oriented, willing to learn, and able to multitask. Good team player with a positive attitude. Agile and adaptable in a fast-paced environment. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":351,"slug":352,"title":353,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":619},"PAMB | Kuala Lumpur - Menara Prudential 16\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes. The complexity of the insurance business requires the incumbent to acquire a thorough knowledge of the different insurance products (and their functionalities \u002F technicalities) and operational processes to ensure customer’s enquiries are resolved in accordance with agreed service levels. The incumbent is also required to work closely with other operations departments in delivering excellent service quality to customers. KEY RESPONSIBILITIES: Assess claims fairly and make decisions according to policy terms and conditions. Approve claims within the department’s benchmark, turnaround time, and authority limit. Recommend claims for approval or repudiation, where required. Ensure customer enquiries from all referral sources are attended to promptly and resolved through the appropriate communication channels. Monitor claims processing benchmarks and turnaround time. Handle daily department correspondence and coordinate with other departments when needed. Handle enquiries from internal and external parties via email and incoming enquiries. Support outbound calls to customers and agents for declined claims. Liaise with Prudential Malaysia’s IT division to troubleshoot operational system issues or cases. Review, update, and document administrative rules and processes to ensure smooth and efficient operations. Attend training to support personal and career development. Undertake projects, tasks, or other duties assigned by management from time to time. QUALIFICATIONS & REQUIREMENTS: Bachelor's Degree in Biomedical Science, Biology, Mathematics, Economics, Statistics, Business Administration, or a related field. Fresh graduates are encouraged to apply. Candidates with 3 to 5 years of claims handling experience in the insurance industry will have an added advantage. Good command of both English and Bahasa Malaysia. Basic knowledge of insurance principles and practices. Strong communication and interpersonal skills, with the ability to work independently. Proficient in Microsoft Office applications and general IT systems. Willing and able to work on a shift basis. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":274,"slug":275,"title":276,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":621},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. SCOPE OF WORK\u002FRESPONSIBILITIES Having a balance of both Key Assignment and Administrative work will enable the intern to be productive and gain a well-rounded learning experience Key Assignment Work Support Digital Change and Distribution Capabilities Provide digital enablement support for new initiatives and growth opportunities. Collaborate with internal and external stakeholders to develop and execute user stories and test scripts. Conduct testing to verify that developments and enhancements meet the approved scope and requirements. Work within cross-functional teams to shape and deliver effective solutions. Provide post-implementation support for escalations and enquiries relating to enhancements and system changes. Respond to system and application enquiries, manage logged incidents, and follow through to end-to-end resolution within the agreed service-level agreement (SLA). Identify and resolve user issues, including guiding users through the required corrective actions. Administrative work Digital Business Management Digital Campaign Fulfilment Coordinate with stakeholders on email and SMS content, approvals, and campaign schedules. Digital Training Materials Review and update training guides whenever process or system changes are introduced. REQUIREMENTS Basic proficiency in Microsoft 365 applications. Strong written and verbal communication skills, with the ability to convey information clearly to stakeholders at different levels and collaborate effectively with diverse teams. Ability to apply critical thinking, problem-solving, execution, and change management skills across different business functions. LEARNING OUTCOMES Apply practical knowledge of digital enablement and change delivery by translating business requirements into user stories and test scripts, conducting structured testing, and collaborating with cross-functional stakeholders. This will provide a clear understanding of how digital solutions are developed, validated, and implemented to support business growth. Develop problem-solving and service support capabilities by analysing system and application enquiries, guiding users through corrective actions, tracking incidents, and ensuring end-to-end resolution within agreed service levels. These skills will prepare the intern to manage operational issues professionally and contribute to a positive user experience. Strengthen business coordination, communication, and documentation skills by supporting digital campaign fulfilment, coordinating email and SMS content and schedules, and maintaining up-to-date training materials. These skills will enable the intern to communicate accurately, organize administrative activities, and maintain clear resources that support effective business operations. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":294,"slug":295,"title":296,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":623},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Role Are you passionate about public policy, government affairs, stakeholder engagement, and understanding how regulatory decisions shape industries and society? Prudential Malaysia is seeking a highly motivated Government Relations Intern to join our Government Relations team. This internship offers a unique opportunity to gain first-hand exposure to policy development, regulatory affairs, strategic stakeholder management, and the intersection between government policy and the financial services industry. As a Government Relations Intern, you will work alongside experienced professionals to monitor emerging policy developments, support engagement initiatives with government and industry stakeholders, and contribute to strategic analysis that helps shape business decisions. This role is ideal for students interested in public policy, political science, economics, law, public administration, communications, international relations, or business strategy. Key Responsibilities Policy Research & Analysis Conduct research on government policies, regulatory developments, and socio-economic issues affecting the insurance and financial services industry. Analyse proposed legislation, public policy initiatives, and regulatory consultations. Prepare briefing materials, policy summaries, stakeholder profiles, and executive reports. Develop policy papers, issue analyses, and presentations for internal stakeholders. Stakeholder Engagement Support Support the planning and coordination of engagements with government agencies, regulators, policymakers, industry associations, and other key stakeholders. Assist in preparing meeting materials, briefing notes, speaking points, and stakeholder mapping exercises. Monitor and track stakeholder interactions and engagement outcomes. Policy Monitoring & Intelligence Track developments across government ministries, regulatory agencies, Parliament, industry bodies, and relevant public policy forums. Monitor political, economic, and social developments that may impact the insurance sector and Prudential's business environment. Provide timely updates and actionable insights to the Government Relations team. Strategic Projects Support the development of stakeholder engagement strategies for specific regulatory, legislative, or policy initiatives. Participate in projects related to healthcare policy, financial inclusion, digital economy initiatives, ESG, and the evolving insurance landscape. Assist with special projects involving public-private partnerships and industry collaborations. Event & Administrative Coordination Assist in organising stakeholder meetings, workshops, roundtables, and industry events. Support logistics, scheduling, and event execution. Maintain stakeholder databases, engagement trackers, and policy monitoring tools. Ensure timely documentation of key discussions, action items, and follow-up activities. What You Will Gain Throughout your internship, you will have the opportunity to: Gain direct exposure to government relations and public affairs within a leading multinational financial services organisation. Develop practical skills in policy analysis, strategic communications, stakeholder management, and regulatory affairs. Learn how public policy influences business strategy and decision-making. Build professional networks across industry and government ecosystems. Receive mentorship from experienced Government Relations professionals. Contribute to real-world projects with meaningful business impact. Who We're Looking For Preferred Qualifications Currently pursuing a Bachelor's Degree in: Public Policy Political Science Economics Law Public Administration International Relations Communications Business Administration Or related disciplines Skills & Competencies Strong research and analytical skills. Excellent written and verbal communication abilities. Strong attention to detail and organisational skills. Ability to synthesise complex information into concise, actionable insights. Proficiency in Microsoft PowerPoint, Excel, and Word. Ability to work independently and collaboratively in a fast-paced environment. Strong interest in public policy, government affairs, and regulatory developments. Advantageous Previous involvement in student leadership, debating, Model United Nations, policy competitions, research projects, or public affairs-related activities. Familiarity with Malaysian public policy and government institutions. Strong presentation and storytelling skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":372,"slug":373,"title":374,"location":13,"raw_job_location_address_addressLocality":625,"raw_hiringOrganization_logo_url":13,"raw_description":626},"PAMB | Kuala Lumpur - Menara Prudential 17\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Manager, Operations Governance is responsible for strengthening the governance, risk and control environment across insurance operations. The role manages audit engagements, regulatory requirements, incident and issue management, risk and control assessments, quality assurance and read-across reviews, and provides risk and regulatory advisory to operational teams. The incumbent ensures timely and accurate governance reporting and effectively coordinates the Operations Governance Meeting. This is a hands-on, delivery-focused role that combines governance discipline with practical, business-friendly execution. The incumbent is expected to influence stakeholders, challenge control weaknesses constructively, and embed sustainable governance practices into day-to-day operations, in line with Group standards and Bank Negara Malaysia (BNM) regulatory expectations. KEY RESPONSIBILITIES: 1. Audit Management Act as the central coordinator for internal audit (GwIA), external audit, regulatory examinations, risk and compliance assurance\u002Fread-across review covering insurance operations. Manage the end-to-end audit lifecycle, including planning support, information requests, walkthroughs, fieldwork facilitation and management responses. Track audit findings and agreed management action plans to timely closure, and validate that remediation is effective and sustainable. Ensure audit-related controls are correctly updated in PRISM (or equivalent) and tagged with the correct control ID. Escalate overdue or high-risk findings to the Line Manager with clear remediation proposals and timelines. 2. Regulatory Requirements & Regulatory Advisory Monitor applicable regulatory requirements (e.g. BNM policy documents, Group standards) and assess their impact on operational processes and controls. Provide practical risk and regulatory advisory to operations teams, translating regulatory expectations into clear, actionable guidance. Support compliance change management by ensuring new or revised requirements are reflected in processes, SOPs and controls. Support timely and accurate regulatory submissions and self-identification and remediation (e.g. ISBAM) discipline. 3. Incident and Issue Management Manage operational incidents and issues from identification through to root cause analysis, corrective action and closure. Ensure incidents are registered in PRISM within the required timeframe and that owners and action plans are clearly defined. Track the agreed management action plans to timely closure, and validate that remediation is effective and sustainable. Review recurring or repeated incidents to identify systemic root causes and prevent recurrence. Maintain the incident register and produce incident analysis for management, Risk Committee and Board reporting. 4. Risk and Control Assessment and Review Facilitate and review Risk & Control Self-Assessment (RCSA) and Risk & Regulatory Self-Assessment (RRSA) for in-scope operational processes. Assess whether key controls are appropriately designed and operating effectively, document gaps and support follow-up actions. Perform test-of-one and periodic control testing for non-in-scope processes, by phases as agreed with the Line Manager. Ensure key controls are accurately updated in PRISM and that any misalignment between RCSA ratings and actual control effectiveness is addressed. 5. Read-Across Review Conduct read-across reviews to assess whether findings, incidents or regulatory issues raised in one area also exist in other operational processes. Identify common themes and control gaps, and drive consistent remediation across departments. Document read-across outcomes and update the relevant controls in PRISM or equivalent. 6. Timely and Accurate Reporting Prepare timely, accurate and insightful governance reports, dashboards and management information for senior management, Risk Committee and the Board. Analyse trends, themes and root causes across audit, incidents, RCSA\u002FRRSA, QA and read-across activities, and recommend corrective actions. Maintain the Operations Governance Action Items Monitoring Worksheet and track all action items to closure. 7. Operations Governance Meeting Management Effectively plan, coordinate and manage the Operations Governance Meeting, including agenda, materials, minutes and follow-up actions. Consolidate inputs from operations, risk, compliance and audit into clear, decision-ready papers. Track decisions and action items to completion and provide status updates to stakeholders and leadership. 8. People Leadership, Stakeholder Management and Continuous Improvement Lead, supervise and develop a team of at least 2 subordinates, allocating work, reviewing quality and building governance capability. Build effective working relationships with operations, risk, compliance, internal audit and technology teams. Challenge stakeholders constructively where remediation timelines are not met and drive accountability for closure. Identify opportunities to simplify controls and processes without compromising control effectiveness or regulatory alignment. QUALIFICATIONS & REQUIREMENTS: Qualifications Bachelor's degree in Business, Finance, Legal, Risk Management, Insurance, or a related field. Professional certifications such as Certified Internal Auditor (CIA) and International Compliance Association (ICA) qualifications in advanced regulatory compliance, or equivalent, are an added advantage. Experience Minimum 7 to 10 years of relevant experience in operations governance, audit, risk and control, compliance or quality assurance. At least 3 to 5 years in a managerial role, with proven experience leading and supervising a team of at least 2 subordinates. Prior experience in life insurance, takaful, banking or financial services is strongly preferred. Proven experience working in regulated environments subject to audit and regulatory requirements. Technical and Governance Expertise Strong knowledge of risk and control frameworks, including RCSA\u002FRRSA, control design and control testing. Solid understanding of audit management, incident and issue management, quality assurance and read-across review. Familiarity with governance, risk and control (GRC) systems such as PRISM or equivalent. Ability to prepare audit-defensible documentation and evidence of control effectiveness. Regulatory and Risk Knowledge Good understanding of Malaysian regulatory requirements impacting insurance operations, including relevant BNM policy documents. Strong risk and control mindset with the ability to design and assess practical, effective controls. Skills and Competencies Strong analytical, problem-solving and root cause analysis skills. Clear and concise written and verbal communication, including executive and Board-level reporting. Strong stakeholder management and influencing skills, with the ability to explain governance simply to non-technical audiences. Well-organised, delivery-focused and able to manage multiple priorities and deadlines. High level of integrity, professionalism and governance discipline. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":314,"slug":315,"title":316,"location":13,"raw_job_location_address_addressLocality":628,"raw_hiringOrganization_logo_url":13,"raw_description":629},"PAMB | Muar - CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Role We are looking for a passionate and energetic Regional Trainer to support the growth and development of our sales force through engaging learning experiences and capability-building initiatives. In this role, you will be responsible for delivering training programmes, reinforcing learning in the field, and partnering with business leaders to help individuals apply new knowledge and skills to achieve better performance outcomes. This opportunity is ideal for someone who enjoys facilitation, coaching, relationship building, and making a meaningful impact through learning and development. Key Responsibilities Training Delivery & Facilitation Deliver training programmes in accordance with established curriculum and learning objectives. Facilitate both in-person and virtual learning sessions for participants at different stages of their development journey. Create engaging and interactive learning experiences that encourage participation and knowledge retention. Ensure training sessions are delivered professionally and effectively. Learning Reinforcement & Coaching Support Support learners in applying knowledge and skills through follow-up activities, coaching discussions, and learning reinforcement initiatives. Partner with business leaders to encourage continuous development and practical application of learning. Monitor learning progress and identify opportunities for improvement. Provide constructive feedback to support individual growth and performance. Training Quality & Continuous Improvement Maintain a high standard of training delivery and learner experience. Gather and incorporate feedback to improve programme effectiveness. Stay informed on industry trends, learning methodologies, and best practices. Continuously enhance personal facilitation and coaching capabilities. Stakeholder Engagement & Collaboration Work closely with leaders and colleagues to understand training needs and support business objectives. Collaborate with fellow trainers to share best practices and learning insights. Support new trainers through knowledge sharing and mentoring where appropriate. Contribute ideas and initiatives that enhance learning effectiveness and participant engagement. Operational Excellence & Reporting Ensure training records, attendance, and reports are completed accurately and on time. Support training planning, scheduling, and coordination activities. Adhere to organisational policies, processes, and compliance requirements. What We're Looking For Qualifications & Experience Bachelor's Degree in any discipline. Experience in training, facilitation, coaching, sales development, learning and development in Life Insurance or a related industry. Experience in financial services, insurance, retail, or sales-driven environments will be an advantage. Professional certifications in training or coaching are a plus. Skills & Competencies Strong presentation and facilitation skills. Excellent communication and interpersonal abilities. Ability to engage, influence, and inspire diverse audiences. Strong planning, organisation, and execution skills. Comfortable working independently and collaborating with stakeholders at different levels. Passion for people development and continuous learning. Why Join Us? Play a key role in developing people and shaping future leaders. Gain exposure to large-scale learning and development initiatives. Work in a collaborative environment that values growth, innovation, and continuous improvement. Build a rewarding career focused on developing talent and driving business success. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":86,"slug":87,"title":88,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":632},"PAMB | Kuala Lumpur - Menara Prudential 19\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ABOUT THE ROLE A strategic transformation role focused on reimagining and building the future learning, leadership, and capability development framework for the agency workforce, ensuring the organization is equipped for future growth and business transformation. Key Responsibilities Learning Strategy & Transformation Develop and drive the Agency Learning Transformation roadmap aligned with Agency TOM and business priorities. Define the future-state learning vision, operating model, governance, and capability framework for the agency force. Review and redesign the end-to-end learning journey across recruitment, onboarding, activation, productivity, leadership, and specialist pathways. Establish a scalable and sustainable learning architecture that supports future business growth. Capability & Curriculum Design Build an integrated capability framework for agency roles and leadership levels. Redesign learning pathways to strengthen agent productivity, professionalism, digital adoption, leadership capability, and succession readiness. Ensure learning content and interventions are aligned with future capabilities required by Agency Distribution. Learning Innovation & Digital Learning Drive adoption of digital, data-driven, and technology-enabled learning approaches. Explore innovative learning methodologies, including personalised learning journeys, microlearning, AI-enabled learning, and experiential development solutions. Partner with Agency Digital Business teams to enhance learning platforms and user experience. Change & Transformation Delivery Lead transformation initiatives related to agency capability development. Partner with business leaders to drive change management and stakeholder adoption of new learning models. Establish implementation plans and success measures for transformation initiatives. Learning Effectiveness & Insights Develop learning impact measurement frameworks and success metrics. Leverage learning analytics and business outcomes to assess programme effectiveness. Use insights to continuously refine capability-building strategies. Stakeholder Management Partner closely with Agency Leadership, Distribution leaders, Learning teams, HR, and Transformation teams. Influence senior stakeholders on future learning priorities and investment decisions. Foster strong collaboration across business and support functions to deliver transformation outcomes. Key Deliverables Future-State Agency Learning Strategy Agency Capability Framework Learning Transformation Roadmap Redesigned Learning Architecture and Operating Model Future Agency Leadership Development Framework Learning Governance and Measurement Framework Digital Learning Adoption Plan Leadership Expectations Strategic thinker with strong transformation capability. Ability to influence and align senior stakeholders. Strong change management and programme delivery skills. Commercial mindset with understanding of agency business dynamics. Ability to translate business strategy into capability and learning solutions. Preferred Experience 10+ years of experience in Learning, Talent Development, Capability Building, Transformation, or Organisation Development. Experience leading large-scale learning transformation initiatives. Strong understanding of distribution, sales, agency, or financial services environments preferred. Proven track record in designing future-state capability development frameworks and operating models. Experience working with digital learning platforms and data-driven capability solutions. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. If you are ready to build a meaningful career would love to hear from you. Click Apply to submit your application. Only shortlisted candidates will be contacted. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":54,"slug":55,"title":56,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":635},"PAMB | Kuala Lumpur - Menara Prudential 20\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ABOUT THE ROLE As part of the Actuarial team, you will support the delivery of actuarial services that drive key business and financial decisions. This role offers exposure across a broad range of actuarial functions, including product development and pricing, experience analysis, reinsurance, valuation, capital management, and regulatory reporting. Working closely with experienced actuaries, you will contribute to maintaining actuarial standards and delivering insights that support the company's growth, profitability, and regulatory compliance. KEY RESPONSIBILITIES: 1. Ensure the accurate and timely submission of monthly TEV New Business Reporting and Health Pillar Reporting, including Health APE & NBP, to Group and internal stakeholders. Promptly escalate any potential obstacles to the delivery of results to the relevant stakeholders. 2. Provide insight on key drivers to bridge NBP gap against target. Support finance quarterly dialogue and quarterly business plan reviews by highlighting past performance and risks & opportunities to meet Plan APE and NBP targets, including health financial metrics. 3. Support the overall end-to-end delivery of APE and NBP targets for Business Planning. Assist the Team Lead in driving the annual assumption and modelling review as part of Business Planning. Ensure appropriate checks are conducted on the financial impact analysis and prepare comprehensive documentation for other teams’ reference. 4. Perform runs on the Prophet model office incorporated with new product launched and analyze the financial output for the new products to ensure accuracy. Conduct reasonableness checks and provide explanations for any gaps observed against the Pricing model. 5. Support the implementation of reporting process enhancements and initiatives. Continuously identify opportunities to improve existing workflows and processes. 6. Provide general actuarial advice and expertise to other departments, including addressing policyholder, agent, and regulatory queries. Ensure the information provided is accurate, sufficiently detailed, easily understood by the intended audience, and addresses the issues at hand. 7. Provide guidance, training and general supervision to the Actuarial Professionals\u002FSenior Actuarial Professional, ensuring consistent career growth and opportunities for professional development. 8. Foster a collaborative team environment by working closely with colleagues across different departments to achieve common goals. Encourage open communication, share knowledge, and support each other in the day-to-day work. QUALIFICATIONS & REQUIREMENTS: Bachelor's Degree in Actuarial Science, Mathematics, Statistics, Physics, or other quantitative disciplines. Actively pursuing professional actuarial qualifications (e.g. IFoA, SOA, or equivalent). Minimum 4-5 years of relevant actuarial experience, preferably within the insurance industry. Strong analytical, problem-solving, and numerical skills with a keen attention to detail. Working knowledge of Prophet or other actuarial modelling\u002Fprojection software is preferred; training will be provided where necessary. Self-motivated and able to work independently with minimal supervision. Ability to manage multiple priorities and deliver quality work under pressure. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. If you are ready to build a meaningful career would love to hear from you. Click Apply to submit your application. Only shortlisted candidates will be contacted. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":637},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ABOUT THE ROLE Gain hands-on experience within Prudential's Risk & Compliance function, supporting risk management, compliance and business resilience initiatives through data analysis, research and reporting. This internship is ideal for students with strong analytical capabilities who are interested in applying quantitative and data-driven approaches to solve business and risk challenges within a regulated financial services environment. KEY RESPONSIBILITIES Analyze data and identify trends, anomalies and risk indicators to support risk and compliance monitoring. Support risk assessments, compliance reviews and business resilience initiatives through data-driven analysis. Develop reports, dashboards and visualizations to support management reporting and decision-making. Conduct research and provide insights on regulatory, risk and compliance-related matters. Assist in evaluating processes and identifying opportunities for improvement and operational effectiveness. Collaborate with stakeholders across different functions to support risk, compliance and resilience projects. Contribute to special projects involving analytics, governance, risk monitoring and continuous improvement initiatives. QUALIFICATIONS & REQUIREMENTS Currently pursuing a Bachelor's Degree in Actuarial Science, Data Analytics, Business Analytics, Statistics, Mathematics or other quantitative disciplines. Preferably available to commence the internship in November or December 2026. Strong analytical, critical thinking and problem-solving skills. Comfortable working with data and interpreting insights. Proficient in Microsoft Excel and PowerPoint. Knowledge of Power BI, SQL, Python, R or other analytical tools would be an added advantage. Strong communication and interpersonal skills. Proactive, curious and eager to learn in a fast-paced environment. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. Ready to gain hands-on experience and make an impact? Join Prudential and start your professional journey with us. Click Apply to submit your application. Only shortlisted candidates will be contacted. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":195,"slug":196,"title":197,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":639},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ABOUT THE ROLE We are looking for an Assistant Manager, Legal to provide legal support and advice across the business. You will review and negotiate contracts, advise on legal and regulatory matters, support dispute and litigation management, and work closely with stakeholders to ensure business activities comply with legal requirements. This role is ideal for a proactive legal professional who enjoys working in a dynamic environment and partnering with the business to deliver practical legal solutions. KEY RESPONSIBILITIES: Review and negotiate a wide range of commercial agreements, including services agreements, technology agreements, non-disclosure agreements, investment agreements, collaboration agreements and intra-group arrangements. Review and advise on legal documents, policy documents, terms and conditions, privacy notices and other customer-facing materials. Manage litigation, disputes, investigations and pre-litigation matters, including coordinating with and managing external legal counsel where required. Conduct legal research and keep stakeholders informed of relevant legal and regulatory developments. Provide legal advice and practical solutions to business units and stakeholders on legal and contractual matters. Undertake any other legal and related duties as may be assigned from time to time. QUALIFICATIONS & REQUIREMENTS: Bachelor of Laws (LLB) and admission to the Malaysian Bar and\u002For possession of CLP. PQE- 1 to 3 years for Executive or 3 to 5 years for Assistant Manager. Experience in the insurance and\u002For financial services industry would be an advantage. Good drafting, analytical and communication skills. Articulate Agile & Adaptable WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. If you are ready to build a meaningful career would love to hear from you. Click Apply to submit your application. Only shortlisted candidates will be contacted. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":215,"slug":216,"title":217,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":641},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. KEY RESPONSIBILITIES Responsible in formulating segment-oriented value proposition and develop customers engagement tools customized for different channels to facilitate sales force in their presentation to customers. Active involvement in conducting brainstorming sessions to gain a true understanding of target market customers’ needs and identify the suitable value proposition & marketing strategy that will effectively communicate the benefits and values of product offerings to target customers. Responsible in engaging various stakeholders to execute the agreed channel marketing plans and strategies within the agreed timeline. Perform post-mortem review for respective project or new initiatives to identify areas of improvement and opportunity in future. Responsible for ensuring all deliverables comply with company’s policies and regulatory guidelines. Accountable for budget\u002Fexpense management for Channel Marketing. Oversee all payment tracking for respective project or new initiatives and assist to conduct periodic review with different vendor. QUALIFICATIONS & REQUIREMENTS Degree in any discipline preferably in finance \u002F marketing \u002F business administration\u002FInsurance and Investment qualification will be an added advantage. Minimum 5 – 7 years experiences in banking and financial services industry, preferably specializing in marketing \u002F sales training. Experience in design, develop and deliver sales & marketing tools will be an added advantage Excellent presentation skills with strong passionate to guide and motivate people. Competent and confident in delivering public speaking. Able to interact with all levels of people and management with excellent communication and interpersonal skills. Excellent command of spoken and written in English, Mandarin and Bahasa Malaysia. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":114,"slug":115,"title":116,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":643},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Reporting to the Senior Manager, Financial Accounting, the Manager oversees core financial accounting activities, including finance data governance, financial close, driver master maintenance, reconciliations and controls. The role ensures financial records are accurate, complete and timely, in accordance with applicable accounting standards, regulatory requirements and internal control frameworks, while driving continuous improvement across financial accounting processes and systems. KEY RESPONSIBILITIES: Financial Accounting Oversee ETL accounting process to ensure accuracy, completeness and compliance with established accounting policies and procedures. Support month-end, quarter-end and year-end close activities to ensure timely and accurate financial reporting. Monitor close timelines, change requests and related IT issues, escalating matters promptly to prevent delays. Collaborate with stakeholders to meet reporting deadlines and resolve issues affecting the financial close or reporting timetable. Oversee assessments and annual reviews of new and existing accounting and driver master configurations, including expense drivers, to ensure alignment with accounting standards and business requirements. Coordinate with external auditors, Internal Audit and the SOX testing team, maintaining complete and audit-ready documentation, including user-developed application records and supporting evidence. Support the timely remediation of findings from external audits, Group Internal Audit and Regional SOX reviews relating to financial accounting processes. Oversee SUNGL, Oracle and IFRS solution administration, including user and access reviews. Lead and coach team members in investigating, resolving and preventing recurring accounting and reconciliation issues. Finance Projects & Change Management Support new product launches and accounting treatment changes from a Finance perspective, including process reviews, accounting validation, driver allocation and user acceptance testing (UAT). Contribute to Financial Accounting transformation initiatives that improve processes, controls and operational efficiency, while overseeing delivery timelines. Establish and maintain an effective governance framework for tracking changes to user-developed applications and Alteryx workflows. Undertake ad-hoc assignments as required. QUALIFICATIONS & REQUIREMENTS: Qualifications Bachelor’s degree in accounting, Finance or a related discipline. A professional accounting qualification, such as ACCA, CPA, ACA or equivalent, is preferred. Experience At least 6 years of relevant experience in finance or accounting. At least 2 years of supervisory or people-management experience. Experience in financial services, particularly insurance or banking, is advantageous. Prior audit experience is preferred. Technical Knowledge & Skills Sound knowledge of IFRS and IAS accounting principles; familiarity with IFRS 17 is advantageous. Familiarity with financial systems and data tools, including Oracle, Vision, SQL, Alteryx and macros, is advantageous. Strong analytical, reconciliation and problem-solving skills, with the ability to identify root causes and implement effective solutions. Advanced proficiency in Microsoft Office, particularly Excel. Personal Attributes Strong written and spoken communication skills in English and Bahasa Malaysia. Demonstrates integrity, professionalism, accountability, and a strong sense of ownership. Detail-oriented, with a consistent focus on accuracy and quality. Well-organized, proactive, and able to manage multiple priorities in a dynamic environment. Adaptable and resilient, with the ability to perform effectively under pressure and meet tight deadlines. An effective team player with strong interpersonal and stakeholder management skills. Self-motivated, eager to learn, and committed to continuous improvement. Committed to complying with applicable policies, procedures, and regulatory requirements. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":165,"slug":166,"title":167,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":645},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ABOUT THE ROLE: To support business growth, assisting in all investment propositions are of customer centric and ensuring the investment managements are supportive of asset liability management, in tandem with Group as well as country’s ESG direction. To take the lead carrying out investment related activities in particular investment risk management and compliance, investment funds oversight, investment operations, and investment marketing materials support. To develop the team ensuring optimal delivery of investment functions as per the Investment Committee (IC) Terms of Reference. KEY ESPONSIBILITIES: 1. Investment Marketing and Training Assist to review and recommend investment propositions are of customer centric, suitable for different customers’ needs and risk profile and in tandem with ESG direction, including supporting the engagement with distributor channels to support business growth. Assist to form overall market outlook and investment strategy to provide market presentation and inputs required by external parties (distribution channel, regulator, auditor). This also includes providing market commentary of Investment Funds for different customers risk appetite. Assist to ensure the investment marketing presentation and investment training materials are accurate and comprehensive to equip the internal and external stakeholders with the required knowledge & skills to promote the new\u002Fenhanced fund strategy competently including fund closures\u002Fredirection. Assist to ensure investment marketing materials including master and monthly fund fact sheets, fund brochures, fund video, editorial, fund training deck, fund & market update deck, fund placemat, PRUQuarterly and fund website info are comprehensive, consistent and accurate to serve customer needs. 2. Investment Governance, Fund Development & Risk Reporting Assist in proper governance of investment functions as per the IC Terms of Reference and submission of proposals \u002Freporting to IC, ALCO and Board. Assist in periodic review and enhancement of investment policy, Investment mandates and investment functions to ensure compliance with IC Terms of Reference and regulatory requirements. Assist to ensure compliance with investment asset valuation policy and regulatory outsourcing policy. Assist to prepare fund related performance and fund management activities and operation risk reports for internal (IC, ALCO, ERC and Board) and external stakeholders (includes regulatory, external auditor and distribution partners), which includes periodic investment performance reports, various risk reports, credit monitoring reports, investment activities, investment commentaries, annual fund reports, and fund fact sheets. Assist to provide periodic or annual or new fund due diligence (including operations and service delivery) of Asset Managers (Eastspring and third-party managers) as per outsourcing policy and banca distribution channel. Assist to ensure annual fund review for all distribution channels are proper. Develop and maintain relevant quantitative infrastructures and database from SCB Fund Accounting and Aladdin to support treasury related and third-party funds investment operations, to enable oversight on SAA rebalancing and TAA management and the management of the Passive investment portfolios across all Life Funds to ensure achievement of Asset-Liability Management outcome. Ensure investment fund operations are implemented efficiently. Oversee and ensure all investment agreements with Fund providers and Financial Counterparties are comprehensive, encompassing, clear and aligned with PAMB's interest. Ensure compliance on vendor management and protect PAMB’s interest. Ad-hoc investment related reports preparation. QUALIFICATIONS & REQUIREMENTS: Degree related to finance or investment and\u002For relevant professional qualifications (e.g. CFA, CPA, ACCA and\u002For PKMC). At least 2 years of investment experience gained in an investment management or insurance organization. Broad investment experience in a range of asset classes or across different markets, whether directly or indirectly, and candidates who have worked in a licensed environment are preferred. High achiever with strong leadership skills and strong people person with ability to successfully handle business partners and motivate internal teams. Strong Business acumen with expert level knowledge of the international business environment and a sound understanding of market trends, and in the investment world. Highly focused and results oriented individual with ability to translate corporate business goals into well-defined performance plans and drive execution. Engage stakeholders in a timely manner to canvas support; influencing and steering diverse stakeholders towards a common direction. Strong interpersonal and problem-solving skills, including flexibility and adaptability in a dynamic environment. Strong negotiation skills handled with tact and diplomacy. Possess quantitative analysis skills, effective communication and presentation skills. Possess strong work ethics, integrity and a positive attitude. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":233,"slug":234,"title":235,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":647},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to oversee Partnership Distribution on governance processes and controls. He\u002Fshe is required to manage new regulatory guidelines \u002F regulations, draft compliance policies and procedures, assist in implementation of necessary controls to meet the compliance requirements and operational standard as well as to assist in establishment of policies and procedures. On top of that, he\u002Fshe also to advise Partnership Distribution Management on governance processes & new initiatives involving PD functions. KEY RESPONSIBILITIES: Act as the department’s reference point for compliance matters. Constantly reviewing existing business rules and activities to ensure compliance with requirements. In conjunction with the business, determine regulatory and compliance risk parameters for establishing and delivering an effective compliance monitoring program. Provide feedback to regulators\u002Fauthorities in relation to concept papers, surveys etc. Prepare periodic and ad-hoc compliance reports. QUALIFICATIONS & REQUIREMENTS a. Qualifications A recognized Degree, Post Graduate Diploma or Professional Degree in Business Administration, Finance, Law or related fields b. Experience Min 5 years in insurance or financial services Experience in Internal Audit will be an added advantage c. Knowledge Passionate with the work, possess initiative, resourceful, reliable and able to work independently with minimum supervision. Good with numbers, analytical thinking, meticulous, detailed oriented, high integrity, good ethics and team player. Excellent organizational, project management and time management skills, able to work under pressure and after office hours\u002Fweekends, if required. Good written and oral communication skills with all levels of management, staff and agency force. Enthusiastic team player, able to communicate effectively with internal and external stakeholder Independent, well organized, focused and able to complete projects on time Proficient in MS Word, Excel and PowerPoint Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":255,"slug":256,"title":257,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":649},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is primarily responsible for leading and supporting the development of products that support the Company’s product delivery strategy. ABOUT THE ROLE: The key responsibility of the incumbent is to ensure the effectiveness and efficiency of the product program implementation process by managing the cross functional project teams to achieve company’s desired objective. This person is expected to support for the assigned tasks, assist to drive and manage the execution of functional business’ deliverables which contributes to the implementation of product delivery. Assist to introduce process improvement for greater efficiency is expected to ensure all stakeholders’ interest are safeguarded. Life product knowledge is advantage but not compulsory, assist to draw connections between different process and stakeholders to ensure overall objectives are achieved. KEY RESPONSIBILITIES: To manage the end-to-end delivery of the assigned product and\u002For project implementation, within the agreed parameters pre-determined by superior. Initiate and engage key stakeholders to plan, formulize and execute collectively agreed strategies for product\u002Fproject implementation. Assist to introduce process improvement between relevant departments involved at different stages of product\u002Fproject implementation process. To manage Product Implementation Working Group (PIWG) for end-to-end product implementation cycles, capacity planning, communication and launch plan for all distribution channel with the objective of successful implementation of assigned project\u002Fproduct within the targeted launch timeline. To initiate issues-resolution arising from the assigned project to expedite the entire implementation cycle To manage, communicates and collate collectively agreed product related issues\u002Fdecisions for the upwards escalation to superior as and when required and\u002For Product Steering Committee for endorsement, if applicable. Identify risks to deliverables; develop and implement mitigation actions and\u002For plans. Performs any ad-hoc assignment\u002Fprojects as assigned by superior. To manage UAT activities by consolidating various systems testing timeline, managing UAT resources and testers, and ensuring the UAT activities are executed according to plan. To manage and ensure completion of Day-2 deliverables as per stipulated timeline PRINCIPAL DUTIES & RESPONSIBILITIES: To manage the end-to-end delivery of the assigned product and\u002For project implementation, within the agreed parameters pre-determined by superior. Initiate and engage key stakeholders to plan, formulize and execute collectively agreed strategies for product\u002Fproject implementation. Assist to introduce process improvement between relevant departments involved at different stages of product\u002Fproject implementation process. To manage Product Implementation Working Group (PIWG) for end-to-end product implementation cycles, capacity planning, communication and launch plan for all distribution channel with the objective of successful implementation of assigned project\u002Fproduct within the targeted launch timeline. To initiate issues-resolution arising from the assigned project to expedite the entire implementation cycle To manage, communicates and collate collectively agreed product related issues\u002Fdecisions for the upwards escalation to superior as and when required and\u002For Product Steering Committee for endorsement, if applicable. Identify risks to deliverables; develop and implement mitigation actions and\u002For plans. Performs any ad-hoc assignment\u002Fprojects as assigned by superior. To manage UAT activities by consolidating various systems testing timeline, managing UAT resources and testers, and ensuring the UAT activities are executed according to plan. To manage and ensure completion of Day-2 deliverables as per stipulated timeline QUALIFICATIONS & REQUIREMENTS: Qualifications Degree from a recognized University preferably in Information Technology, Computer Science, Business Administration, Insurance Studies, Actuarial Science, etc. Experience A minimum of 5 to 8 years working experience Experience in Life Insurance Industry with basic operational knowledge in Life Administration, Insurance Products, Agency Administration & Finance would be an added advantage. Key Attributes Strong drive, people oriented and the ability to influence others Detailed and task-oriented, organized, systematic, analytical thinking and the ability to connect the dots with the end-to-end picture in mind Persuasive, strong in communication and able to interacts with all levels. Must be self-motivated with the ability to work with minimum supervision A self-starter, responsible and good team player Knowledge Strong product knowledge with operational background and result-oriented would be added advantage Good business acumen and able to appreciate business perspective Those with business planning and project management background would be an added advantage. Excellent communication, writing, presentation, interpersonal and negotiation skills. Microsoft excel and Power Point skills are crucial in performing this job well. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":144,"slug":145,"title":146,"location":13,"raw_job_location_address_addressLocality":651,"raw_hiringOrganization_logo_url":13,"raw_description":652},"PAMB | Kuantan - CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Satellite Branch PIC is fully responsible for the overall branch day to day operational, customer servicing and administration. The Satellite Branch PIC has to work closely with Regional Head in ensuring effective branch operation and meeting the Company standards. The incumbent is required to support & execute the project & initiative implemented at branch. KEY RESPONSIBILITIES: 1. Responsible for the overall branch operations and administration ie; handle walk in customers’ enquiry, complaint and servicing as defined in Branch Transformation ie: processing of customers’ valuation request for traditional policies, minor alteration (change of address, name, Identity Card number, Birth Certificate number, admission of age, nationality, and salutation), updating of credit card request by walk-ins customer, perform form verification for proposal, credit card & auto debit enrolment form and claim form within the agreed service level. Ensure effective day to day branch operation Ensure sufficient staff force to support the daily transaction volume Customers’ requests are attended and processed within the service level Average waiting time not exceeding 10 minutes. Compliment and complaints by customer are tracked and reviewed Ensure timely submission of all utilities bills 2. Responsible for overall branch collection for cash, cheque and EDC over the counter in accordance to Collection Guidelines for PAMB, PruBSN & GI. Eastspring sales register is booked accurately and timely Perform chief cashier roles Ensure 100% compliance to branch Collection SOP To coordinate and manage daily collections with CIT To arrange for special pick-up during month end closing or as and when is required Distribute the cashier float in every morning Ensure cashier float is correct as per entitlement Ensure daily collection report is sent on timely manner and file accordingly Ensure safe keep the cashier float after working hour 100% accuracy in daily collection for all modes & all business ie: PAMB, PruBSN and GI 3. Responsible and accountable for the operations and performance of branches as stipulated in the branch SOP. 4. Staff development & engagement: Ensure that all branch staff are fully updated and understand the products and services offered by Prudential Ensure that all staff’s training needs are met in a timely manner Conduct on-the-job coaching to improve skills and competencies of staff Ensure that recruitment and retention activities supports business growth and the periodic expansion of customer services at branches Ensure that regular communication sessions are held with staff 5. Customer engagement Ensure that relationships with agents and policyholders are consciously built and nurtured Adequate support to agency & customers in operational matters to meet customers’ satisfactions. Statistics report and customer complaint report are submitted on monthly basic. Reach-Out-To Agency is conducted every month as rapport building and understand agency issues and taking prompt action in resolution. Agency Personal Assistants (PAs) communication session are conducted monthly to all PAs in order to improve PA’s knowledge on latest information, product and process of the company 6. Quality & Service Ensure the quality service delivery at branch Continuously review processes and identify areas for improvement 7. Support and execute the project and initiative outline in Branch Transformation Timely implementation of initiatives & achieve the project objectives Track and monitoring of result Regular review and feedback to Regional Head for continuous improvement 8. Coordinate on property maintenance of premises and ensuring the premise furniture, fit-out and office equipment and in good condition For maintenance outsourcing model, to coordinate & feedback to Property on vendors performance For in-house maintenance model, ensure well managed of building maintenance matter and approve any maintenance cost or repairs that less than RM500. Escalation of any repairs that cost more than RM500 to Property department QUALIFICATIONS & REQUIREMENTS: 1. Qualifications Degree in any discipline 2. Experience Good interpersonal skills Strong leadership quality 3. Knowledge Product and processes Queue management Staff management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":654,"slug":655,"title":316,"location":13,"raw_job_location_address_addressLocality":656,"raw_hiringOrganization_logo_url":13,"raw_description":657},62926,"manager-agency-training-southern-region-pamb-prudential-assurance-malaysia-berhad","PAMB | Southkey CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About the Role We are looking for a passionate and energetic Regional Trainer to support the growth and development of our sales force through engaging learning experiences and capability-building initiatives. In this role, you will be responsible for delivering training programmes, reinforcing learning in the field, and partnering with business leaders to help individuals apply new knowledge and skills to achieve better performance outcomes. This opportunity is ideal for someone who enjoys facilitation, coaching, relationship building, and making a meaningful impact through learning and development. Key Responsibilities Training Delivery & Facilitation Deliver training programmes in accordance with established curriculum and learning objectives. Facilitate both in-person and virtual learning sessions for participants at different stages of their development journey. Create engaging and interactive learning experiences that encourage participation and knowledge retention. Ensure training sessions are delivered professionally and effectively. Learning Reinforcement & Coaching Support Support learners in applying knowledge and skills through follow-up activities, coaching discussions, and learning reinforcement initiatives. Partner with business leaders to encourage continuous development and practical application of learning. Monitor learning progress and identify opportunities for improvement. Provide constructive feedback to support individual growth and performance. Training Quality & Continuous Improvement Maintain a high standard of training delivery and learner experience. Gather and incorporate feedback to improve programme effectiveness. Stay informed on industry trends, learning methodologies, and best practices. Continuously enhance personal facilitation and coaching capabilities. Stakeholder Engagement & Collaboration Work closely with leaders and colleagues to understand training needs and support business objectives. Collaborate with fellow trainers to share best practices and learning insights. Support new trainers through knowledge sharing and mentoring where appropriate. Contribute ideas and initiatives that enhance learning effectiveness and participant engagement. Operational Excellence & Reporting Ensure training records, attendance, and reports are completed accurately and on time. Support training planning, scheduling, and coordination activities. Adhere to organisational policies, processes, and compliance requirements. What We're Looking For Qualifications & Experience Bachelor's Degree in any discipline. Experience in training, facilitation, coaching, sales development, learning and development in Life Insurance or a related industry. Experience in financial services, insurance, retail, or sales-driven environments will be an advantage. Professional certifications in training or coaching are a plus. Skills & Competencies Strong presentation and facilitation skills. Excellent communication and interpersonal abilities. Ability to engage, influence, and inspire diverse audiences. Strong planning, organisation, and execution skills. Comfortable working independently and collaborating with stakeholders at different levels. Passion for people development and continuous learning. Why Join Us? Play a key role in developing people and shaping future leaders. Gain exposure to large-scale learning and development initiatives. Work in a collaborative environment that values growth, innovation, and continuous improvement. Build a rewarding career focused on developing talent and driving business success. If you are passionate about helping others learn, grow, and succeed, we would love to hear from you. Apply today and be part of a team that empowers people to achieve their full potential. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":659,"slug":660,"title":661,"location":13,"raw_job_location_address_addressLocality":662,"raw_hiringOrganization_logo_url":13,"raw_description":663},62928,"regional-development-manager-sungai-petani-pamb-prudential-assurance-malaysia-berhad","Regional Development Manager (Sungai Petani)","PAMB | Sungai Petani - CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Principal Duties & Responsibilities: 1. Regional Budget Work closely with Agency Leaders and prepared an annual strategic action plan. 2. Agency Management Provide a formal platform for Company to disseminate information and receive feedback from agency members during agency meetings. Agency meetings can be an individual or group basis with agent and\u002For leader. Monitor and supervise agency strategic action plan on the progress and control measures implemented. Attend to any doubts, concerns and problem faced by agency members and to provide solution to overcome the problem. Provide guidance and counseling to agency members violating Company\u002FIndustry\u002FRegulator’s guidelines and carry out the guidelines among agency members. Organize, plan and launch agency, regional or Company’s campaign, challenges, contest or promotion to agency members. Provide agency members a formal platform for inter-action and team working through group meetings and gatherings. 3. Training and Development Evaluate and identify Agency training and development needs in agency knowledge, skill, attitude and habit to improve agency productivity and professionalism. To liaise with Training department, Agency Growth and Recruitment team, and implement training and development programs for agency. To organize, plan and implement training and development programs for agency. To promote and encourage agency members to attend other Company\u002FIndustry’s training\u002Fdevelopment programs whenever available or necessary. To promote and encourage agency members to attend programs as part of their self-development exercise through self-study etc. 4. Manpower Growth Promote Quality Recruitment Drive within own region. Install and promote Mentoring Program within the region to ensure development of quality leaders in their regions. Continuously encourage Agency Leaders to focus on recruiting and train-up agents for promotion to be future agency leaders. Organize and implement Grand Business Opportunity Presentation (GBOP\u002F BYB) as the major recruitment drive for new agents. Organize and implement Welcoming program to develop and retain new agents in our Company. Plan, organize and form Aspiring Unit Manager (AUM) Club to encourage and prepare QA for promotion to UM position. Co-ordinate and interview QA who intends to apply for UM position. Co-ordinate and execute plan for maintenance of agency contracts. Co-ordinate, plan and negotiate for Creating and Building New Opportunities (CBNO) Project. Job Requirements Degree in any field. Minimum 3 years in proven experience from Insurance Industry. A numerate and analytical mind. Must be meticulous with the ability to work under pressure. Must be self-motivated with the ability to work under minimum supervision. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":665,"slug":666,"title":667,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":668},63038,"assistant-director-analytics-amp-insights-pamb-prudential-assurance-malaysia-berhad","Assistant Director, Analytics & Insights","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. JOB SCOPE : Drive analytical roadmaps and metrics for the marketing team using statistical and BI tools, including but not limited to SAS, Qliksense and Power BI. Constantly explore new technologies to lead the team into advanced analytics. Work collaboratively with senior stakeholders in the analytics infrastructure and ecosystem to facilitate marketing, underwriting and management team in driving business analytics and strategy. Perform data mining and correlation analysis to discover marketing opportunities and communicate the findings and recommendation to the business stakeholders to support and influence strategic and marketing decisions, project initiatives. Leading a team of analysts in interpreting and transforming systems variables in enhancing business analytics, forecasting, management reporting, business planning and data consumption for strategic decision management. Drive a culture of data-driven marketing through evangelism of self-service platform usage (such as Qliksense) and ensuring robust and timely data are made available for various stakeholders so that they can use the appropriate data to make impactful decision. PRINCIPAL DUTIES & RESPONSIBILITIES: Assisting business centers to move towards: Knowledge based management on effective use of information Implementation of key value driver measurement continuum Utilization of decisional analytics models To provide expertise in the introduction of marketing programs by assisting in the development of test designs, analysis and benchmarking processes: Product profitability assessment Statistical significance testing Variance analysis Impact and consequential analysis Development and implementation of analytics models to support business strategies and value creation: Market behavioral models Life cycle models Sensitivity modeling & analysis Time series and forecasting models Optimization and cost-risk-benefit models QUALIFICATIONS & REQUIREMENTS : Bachelors with at least 2nd class upper of equivalent or Masters degree in quantitative background from a reputable university Solid experience in operations, MIS and systems management and banking\u002Finsurance marketing , advanced analytics At least 9 years in-depth managerial experience in banking industry, concentration in marketing, finance and credit exposure will be an added advantage Awareness of consumer, and commercial products and market trends Experienced in SAS , R, Hadoop , Qliksense. Experienced in practical application and deployment of analytical models such as propensity and segmentation models is an added advantage Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":670,"slug":671,"title":672,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":673},63039,"assistant-director-sales-management-pamb-prudential-assurance-malaysia-berhad","Assistant Director, Sales Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. JOB SCOPE The position is responsible for driving sales target for bank partner. This will include but not limited to managing internal and external stakeholders on various sales, marketing strategies and support functions to ensure the bancassurance partnership successfully achieved its objective in driving sales target and company overall partnership strategy. PRINCIPAL DUTIES & RESPONSIBILITIES To drive Joint Plan target for bank partner To provide sales strategy, initiatives and dedicated efforts to build dynamic team to support bank partnership nationwide. To ensure support bank partner in all sales and marketing initiatives to drive sales, support of penders, promote quality sales and product mix. Provide other ad-hoc support as and when required To conduct monthly review with team, business partners and key stakeholders. To manage the business rapport with business partners from all levels especially sales team. To attend to all strategic include joint plan, workgroup, steering comm and business meeting To support client events and presentation JOB SPECIFICATION Qualifications: Degree with successful track records Prior Bancassurance experience of proven track record in life insurance sales management would be preferred Experience : Minimum 5 years sales or supervisory related experience in similar capacity. Knowledge: Strong analytical thinking, business and financial acumen, strategic orientation and results oriented. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":675,"slug":676,"title":677,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":678},63041,"executive-actuarial-professional-pricing-pamb-prudential-assurance-malaysia-berhad","Executive, Actuarial Professional (Pricing)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to assist the Actuarial Manager \u002F Senior Manager to define and implement appropriate actuarial standards and work processes in relation to the provision of actuarial services to the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. Principal Duties & Responsibilities: Participate in the product development process with other relevant Departments (Marketing, IT and Operations). Provide technical support and specifications with respect to new insurance products. Recommend appropriate pricing assumptions and profitability targets. Undertake pricing of products based on agreed pricing assumptions and profitability targets in Prophet and Excel. Correct and timely pricing of products. Accurate and timely provision of actuarial support to Product Implementation Team. Model and analyze Prophet model office for new products \u002F modifications. This will include all financial output where Prophet is used (e.g. statutory valuation, embedded value, new business profit, Solvency II, GIECA etc). Perform reasonableness checks as appropriate. Interpret and communicate results to Actuarial Manager\u002F Senior Manager. Accurate and timely production of financial output. Participate in assessing risks inherent in a new product, communicate implications effectively and identify mitigating solutions to manage risk. Participate in various company-wide business initiatives. This includes system upgrade initiatives, business retention and solutioning, product and process reviews, regulatory change requirements. Provision of general actuarial advice and expertise to address policyholder\u002Fagent\u002Fregulatory queries where necessary. Ensure information provided is accurate, sufficiently detailed to the audience intended and addresses issues at hand. From time to time, project-based work may be required, supervised by the Project Sponsor or other appropriate supervisor. Projects might involve the provision of actuarial services and \u002F or other skills and experience to compile information and present potential solutions or advice to the Company in resolving business issues. Projects may also take the form of secondment to other Prudential business units, either in Malaysia or overseas, for knowledge building \u002F knowledge transfer purposes. JOB SPECIFICATION: Qualifications: Degree in Actuarial Science\u002F Mathematics\u002F Statistics\u002F Physics or other physical sciences or numerate discipline Good progress in actuarial professional examinations. Experience: Fresh graduate encouraged to apply. Knowledge: A numerate and analytical mind. Proficiency with programming tools (e.g. Visual Basic) Practical knowledge in Prophet (preferred) or other projection software would be preferred Must be meticulous with the ability to work under pressure. Must be self-motivated with the ability to work under minimum supervision Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":680,"slug":681,"title":682,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":683},63042,"director-key-account-pamb-prudential-assurance-malaysia-berhad","Director, Key Account","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Summary: The Key Account Director is responsible for the end-to-end performance, sustainability and strategic development of key bancassurance partnerships, with a specific focus on High Net Worth (HNW) customer segments and digital-led transformation of bancassurance distribution models. The role drives profitable growth, P&L ownership, partner relationship management and innovation, ensuring Prudential remains a preferred strategic partner while evolving traditional bancassurance into digitally enabled, customer centric and scalable models. Principal Duties & Responsibilities: 1. Strategic Account & P&L Management Own full P&L accountability for assigned strategic bancassurance partners, ensuring long‑term financial viability and profitability of partnership. Translate joint business plans into clear execution roadmaps, with strong governance over targets, productivity, cost and risk. Ensure alignment between partner strategy and Prudential’s enterprise, growth and sustainability objectives. 2. High Net Worth (HNW) Segment Leadership Lead the development and execution of HNW bancassurance strategies, including product propositions, customer journeys and servicing models. Partner closely with bank counterparts to deepen penetration within affluent and HNW segments, improving share of wallet and customer lifetime value. Ensure HNW propositions are supported by appropriate advisory capability, product design and service infrastructure. 3. Digital Transformation & Innovation Drive the digital transformation agenda across bancassurance partnerships, including: Digital sales platforms and tools Data‑driven customer insights and analytics Simplified, straight‑through and scalable sales and servicing processes Identify and incubate new digital‑enabled distribution models, specialist propositions and ecosystem partnerships. Work with internal and external stakeholders to pilot, scale and embed future‑ready bancassurance capabilities. 4. Partner & Stakeholder Management Serve as the primary senior interface with bank partners, nurturing trusted relationships and resolving complex commercial or operational matters. Influence and align multiple internal stakeholders (Products, Operations, Technology, Risk, Compliance) to deliver partner commitments. Proactively manage expectations, escalate risks early and ensure timely resolution of issues. 5. Sales Performance & Governance Drive sales productivity, quality and compliance across bancassurance channels, including Balanced Scorecard and regulatory requirements. Oversee execution of product, marketing and channel strategies tailored to partner segmentation and customer profiles. Ensure robust risk management, controls and regulatory compliance, balancing growth with Prudential’s governance standards. 6. People & Capability Leadership Lead and coach senior sales and account management teams across multiple partnerships. Build future‑ready capabilities in digital selling, HNW advisory and partnership management. Foster a performance‑driven, collaborative and accountable culture. Key Competencies Strong business acumen and strategic thinking Executive‑level stakeholder and partner management Ability to translate strategy into disciplined execution Digital mindset with customer‑centric orientation High integrity, sound judgment and resilience in a complex environment Job Specification: Bachelor’s degree in Business, Finance or related field (MBA is a plus) 12–15 years’ experience in bancassurance, insurance or financial services Strong experience managing key partnerships and driving revenue\u002FP&L Good understanding of HNW \u002F affluent segment and bancassurance models Exposure to digital transformation or digital sales initiatives Strong stakeholder management and ability to work across functions Solid knowledge of risk, compliance and governance requirements Proven leadership experience in managing and developing teams Strong communication, strategic thinking and problem-solving skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":685,"slug":686,"title":687,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":688},63044,"customer-brand-intern-pamb-prudential-assurance-malaysia-berhad","Customer Brand Intern","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Customer Brand Intern will support the Customer Brand team in executing integrated marketing campaigns, managing brand assets, coordinating with internal stakeholders and external agencies, and assisting with day-to-day marketing operations. This role offers ‑hands-on‑ exposure to brand management, campaign planning, content development, and marketing execution within a leading insurance services organisation. 1. Brand & Campaign Support Support the execution of brand and marketing campaigns across digital, social, print, and on ground‑ touchpoints Assist in rolling out campaigns according to brand guidelines to ensure consistency across all materials Help track campaign timelines, deliverables, and milestones to ensure smooth execution Support sustenance and always on brand initiatives as ‑required 2. Content & Asset Management Assist in coordinating and managing marketing assets (e.g. key visuals, videos, copy decks) across different platforms Support basic content adaptation for various channels (e.g. resizing, caption tweaks, platform specific requirements‑) Help organise and maintain shared folders, version control, and asset trackers Proofread marketing materials to ensure accuracy, clarity, and brand tone 3. Agency & Vendor Coordination Support day-to-day coordination with creative, media, and production agencies Assist in consolidating feedback from internal stakeholders and ensuring timely updates to agencies Help track artwork submissions, revisions, and final deliveries Support basic administrative tasks related to agency engagement (e.g. documentation, timelines, cost tracking support) 4. Internal Stakeholder & Approval Support Assist in coordinating with cross functional teams such as Product, Compliance, Legal, and Distributio‑n Support the preparation of materials for internal reviews and approval processes Help ensure marketing materials meet internal governance and compliance requirements before release Follow up on feedback and approval status to keep projects moving 5. Reporting, Research & Administration Support basic campaign reporting, post campaign‑ summaries, and presentation deck preparation Assist with simple market, competitor, or social media research when required Help with administrative and operational tasks to support the overall Brand & Marketing function Requirements Currently pursuing or recently completed a diploma\u002Fdegree in Marketing, Communications, Business, Mass Communication, or related fields Strong written and verbal communication skills Ability to work in multiple languages (English, Bahasa Malaysia, Mandarin). Familiarity with social media platforms (Facebook, Instagram & Xiaohongshu).  Detail oriented‑ with good organisational and time management‑ skills Comfortable working with Microsoft PowerPoint, Excel, and Word Basic design skills and experience with Microsoft Office or Google Workspace; graphic design tools (e.g., Canva) are a plus.  Able to work in a fast paced‑ environment and manage multiple tasks Positive attitude, proactive, and willing to learn What You Will Gain Exposure to brand strategy and marketing execution in a large, established organisation Hands‑on experience working with internal stakeholders and external agencies Understanding of marketing processes within a regulated industry Opportunity to build a strong foundation in brand and integrated marketing Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":690,"slug":691,"title":692,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":693},63046,"assistant-director-customer-experience-amp-insights-pamb-prudential-assurance-malaysia-berhad","Assistant Director, Customer Experience & Insights","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Monitor and Track Transactional NPS (Net Promoter Score) across all VOC (Voice of Customer) Program transactional touch points, both current and future state. Work collaboratively with Customer Engagement and Operations Governance & Data Management teams to obtain and analyse the data sets and subsequently drive initiatives for performance improvement. Drive the implementation VOC survey of identified transactional touch points: Purchase, Claims and Policy Servicing, working together with relevant business stakeholders from Agency Distribution, Partnership Distribution and Transformation and Operations Division. Conduct quality assurance of relevant transactional touch points such as call centre and branches. Independent reviewer of customer complaints and feedback escalation monitoring and oversight, working with relevant stakeholders in ensuring we comply with Treating Customer Fairly (TCF) Customer Dashboard Custodian by analysing, consolidating and coordinate data points for regional dashboard and trend reporting for local management Setting up a relevant Customer Committee and manage the agenda of the commitee, taking into consideration Transformation and Operations Roadmap, as well as the implementation of TCF Framework by RCL. Drive a culture of TCF within the Marketing Division, determine a review rhythm in ensuring key initiatives and platform driven by the Marketing Division are TCF-compliant. Drive Customer Centricity and operate as a change agent to drive transformation towards Customer Centricity, working with relevant stakeholders by deep diving into key customer episodes which will promote a heightened elevation of CX awareness and culture, based on selected verbatim analysis from VOC Program and aligned key customer issues to be enhanced\u002Fimproved. ROLE SUMMARY Lead the Customer Experience agenda for PAMB and support the company’s ambition to achieve 1st quartile NPS performance by driving measurable improvements in relationship NPS (rNPS), transactional NPS (tNPS) and priority customer journey outcomes with support of reporting manager. This is an orchestration and governance role, not an independent delivery function; the incumbent translates customer feedback, operational data, research findings and verbatim insights into clear priorities, and holds the relevant business owners accountable for delivering experience improvements across key journeys and touchpoints. Own and enhance the VOC listening architecture across relationship and transactional measures, covering priority episodes such as purchase, claims, policy servicing, sales and servicing, complaints and digital journeys. Partner with Distribution, Customer Engagement and Operations, Digital, Analytics, Marketing and other business stakeholders to embed customer insights into decision-making and ensure clear functional ownership for delivery. Drive analysis of rNPS drivers, customer pain points, journey friction, complaint themes and operational gaps to shape prioritised CX interventions, action plans and measurable improvement initiatives. Provide independent oversight of customer complaints, feedback escalation and closed-loop follow-up, working with relevant stakeholders to ensure fair, timely and customer-centric resolution in line with Treating Customers Fairly (TCF) principles. Act as custodian of the Customer Experience dashboard and related CX data enablement, consolidating rNPS, tNPS, VOC, complaints, operational and digital engagement metrics into a clear management view of customer health, risks, improvement progress and priority actions. Operate as a CX change agent by shaping the CX agenda, driving governance, tracking implementation progress and reinforcing accountability. Delivery remains with the respective journey, process, product, operations, distribution, digital and marketing owners. Champion customer centricity and TCF across the Marketing Division and wider organisation, with specific focus on strengthening Marketing-led or Marketing-influenced touchpoints such as brand perception, customer communications, digital content, search and explore journeys. PRINCIPAL DUTIES & RESPONSIBILITIES Relationship NPS, Transactional NPS and VOC Programme Management Own the management, performance tracking and continuous enhancement of the VOC programme, including rNPS, tNPS and other customer experience indicators. Analyse customer feedback, NPS drivers, verbatims and touchpoint attributes to identify priority improvement areas that support the ambition to achieve 1st quartile NPS performance. Facilitate regular insight-sharing with business owners and define clear actions, owners and timelines for improving priority journeys and touchpoints. Establish closed-loop feedback practices for detractors, complaints and high-impact customer issues, ensuring root causes are addressed and learnings are translated into sustained service improvement. Customer Journey Improvement and New Touchpoint Implementation Drive continuous improvements of existing priority customer journeys, and new VOC touchpoints including medical claims, policy servicing, purchasing, sales and servicing, digital and complaints journeys. Partner with Transformation and Operations, Distribution, Digital, Analytics and other relevant teams to ensure data capture, survey design, customer listening and reporting mechanisms are fit for purpose. Review and refine questionnaires, customer feedback mechanisms and survey methodologies to ensure they generate actionable insights aligned to rNPS and CX improvement objectives. Co-lead journey deep-dives with accountable stakeholders to identify pain points, moments that matter, root causes and opportunities to improve ease, trust, fairness, service recovery and customer advocacy. Customer Experience Dashboard and Insight-to-Action Governance Consolidate and review CX-related data points, including rNPS, tNPS, VOC results, complaints themes, operational metrics, digital adoption and service recovery indicators. Identify common themes, emerging risks and strategic CX priorities that should inform business planning and management decisions. Drive alignment with stakeholders across key journeys, including purchase, sales servicing, call centre, claims, branches, online, email, complaints and policy servicing. Document and track action plans, owners, timelines, status and corrective actions to ensure improvements are implemented effectively by the accountable business functions. CX Programme Enablement, Dashboard and Budget Governance Provide governance oversight for CX, VOC, research and Group-led programme enablement, including survey progress tracking, report review coordination, stakeholder read-outs, user access reviews and local dashboard enhancement requirements. Partner with Analytics, Digital, Operations, Group and relevant platform owners on requirements gathering, UAT coordination, data availability, dashboard enhancements and survey-related platform enablement. Coordinate budget planning, spending visibility, recharges, invoice processing support, payment checklist requirements and ACR-related submissions for CX, VOC, research, online panel, Group-led and Marketing-related initiatives, in partnership with Finance and relevant business owners. Ensure programme governance routines are in place so that administrative, financial and operational dependencies are managed effectively without diluting the role’s strategic focus on customer outcomes and NPS improvement. Marketing Experience, Brand Perception and Research Coordination Partner with the wider Marketing team to identify and address experience gaps linked to Marketing-owned or Marketing-influenced touchpoints, including brand perception, customer communications, campaign experiences, digital content, search and explore journeys. Translate VOC, brand and research insights into improvement opportunities that strengthen customer understanding, trust, relevance and ease of engagement with PAMB. Manage and coordinate customer, brand, market or ad hoc research initiatives where required, including brief development, stakeholder alignment, agency coordination, questionnaire review, fieldwork monitoring, findings synthesis and recommendation tracking. Integrate research outputs with VOC and CX insights to provide a holistic view of customer needs, experience gaps and opportunities to improve NPS performance. Regulatory, Industry and Regional CX Initiatives Act as key liaison and project driver for BNM, industry, Group-led, regional or strategic CX initiatives relating to VOC, NPS, customer experience, customer fairness, service outcomes, online panels, customer studies, dashboards or CX culture programmes. Provide input, coordinate internal stakeholders and manage deliverables to ensure timely, accurate and customer-centric responses to regulatory, industry, Group and regional requirements. Oversee local follow-through for Group or regional CX initiatives, including requirements gathering, stakeholder alignment, progress tracking, report review and management read-outs, ensuring the work is translated into relevant local actions where applicable. CX Culture, Customer Committee and TCF Governance Manage the Customer Committee as a leadership governance platform for reviewing customer insights, rNPS performance, priority issues, action plans and progress against the CX roadmap. Coordinate the agenda to ensure key customer issues are escalated, debated and converted into accountable business actions. Reinforce clear ownership, escalation and accountability by the respective business functions for delivering customer experience improvements. Provide oversight and thought leadership on complaints escalation, feedback monitoring and service recovery, ensuring alignment with TCF principles. Drive a culture of TCF and customer centricity across relevant teams, with review rhythms to ensure key initiatives and platforms are customer-centric and TCF-compliant. Work with HR and business leaders to build CX capability, customer empathy and appreciation across the organisation, with the support of EXCO and regional stakeholders where required. Regional Reporting and CX Performance Management Ensure all regional reporting requirements, templates and data requests are completed in a timely and accurate manner, through close collaboration with Analytics, Operations, Customer Engagement and other relevant teams. Provide clear management reporting on rNPS, tNPS, customer experience performance, key drivers, improvement progress and emerging customer risks for local and regional stakeholders. JOB REQUIREMENTS : Bachelor’s with at least 2nd class upper or equivalent in Statistics, Economics, Marketing or Commerce from a reputable university Experience in customer experience, VOC, NPS management, journey improvement, analytics\u002Finsights, marketing, consulting, product management or transformation\u002Fproject management. At least 12 years of working experience in related roles\u002Findustry. Exposure in people management would be desirable. Exposure in banking or insurance would be an added advantage. Awareness of consumer, commercial products and market trends. Data-driven and analytical mindset, with strong understanding of customer research methods, NPS drivers, journey analytics, root-cause analysis and insight-to-action practices. Strong communication skills and is an excellent team player with strong interpersonal skills. Strong exposure to Customer Experience, rNPS\u002FtNPS, VOC platforms, complaints insights, service recovery and data analytics would be an added advantage. Experience in managing or coordinating customer, brand, market or ad hoc research, including agency management, questionnaire development, findings synthesis and translating research into business recommendations. Good understanding of brand perception, customer communications, digital search and explore journeys, and Marketing-led touchpoints that impact customer experience and NPS. Proven ability to translate customer insights into business action, influence senior stakeholders and drive measurable customer experience improvements across functions. Strong governance, project management and stakeholder management capabilities, with the ability to manage multiple CX initiatives and track progress to closure. Ability to provide senior-level programme governance across CX, VOC, research, dashboard, Group-led and budget-related workstreams, including tracking dependencies, risks, spending and delivery accountability. Ability to connect the dots and has the focus to drive for initiatives on own accord Able to lead without formal authority, exercising influential leadership to gain buy-in from stakeholders A positive change agent with a forward-looking mentality Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":695,"slug":696,"title":697,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":698},63050,"executive-product-amp-proposition-pamb-prudential-assurance-malaysia-berhad","Executive, Product & Proposition","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. KEY RESPONSIBILITIES: Develop and deliver insurance products as per the Product Development Process defined by Product Steering Committee and in accordance with the schedules set in product calendar. This includes all stages within the process ranging from insights into customers \u002F distributors \u002F competitors, product ideas generation, feasibility evaluation and conversion of idea into product design, ensure competitiveness in product pricing, product launch, post-launch review\u002F monitoring and recommendation for potential enhancements. To support the conduct of market intelligent study via regular structured product focus group to meet up with distributors, market watch and monitoring of new product launches by competitors for analysis to generate ideas and collect feedback for insurance products. Provide on-going product support in all matters related to products including campaigns. To support on projects relating to changes due to new regulatory\u002F Group requirements and new systems, which include coordination with other project stakeholders such as IT, Operations, Distribution, Actuarial and Compliance. Organization and preparation of Product Steering Committee meetings for insurance products. QUALIFICATIONS & REQUIREMENTS: a. Qualifications Degree in Business, Marketing, Actuarial Science, Economics, or related disciplines. b. Experience Preferable 1-3 years working experience in the insurance industry, preferably in the function of product development or product marketing. c. Knowledge Insurance product knowledge, with good fundamentals of various product structures. Proficient in written and spoken English and Bahasa Malaysia, Mandarin will be added advantage. Meticulous with the ability to work under pressure. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":700,"slug":701,"title":702,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":703},63051,"intern-actuarial-services-pamb-prudential-assurance-malaysia-berhad","Intern, Actuarial Services","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Duties will include but not limited to: Basic Actuarial modeling. Generation and analysis of results. Data manipulation. System preparation and testing. Conducting investigations where necessary. Preparation of documentation for filing purpose. Organizing actuarial documentation. Ensure working files are properly documented and to perform data backup. Job Specification: Pursuing a Degree in Actuarial Science or equivalent Familiar with Prophet, Excel, VBA (added advantage) Has some knowledge on SAS and Scripting Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":705,"slug":706,"title":707,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":708},63052,"intern-bank-reconciliation-pamb-prudential-assurance-malaysia-berhad","Intern, Bank Reconciliation","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. SUMMARY OF DEPARTMENT FUNCTION IN THE ORGANIZATION: Bank reconciliation function is responsible for the day-to-day bank reconciliation operational tasks following the applicable accounting standards, regulatory requirements and guidelines, and internal policies and procedures. SCOPE OF WORK\u002FRESPONSIBILITIES Having a balance of both Key Assignment and Administrative work will enable the intern to be productive and gain a well-rounded learning experience Perform bank reconciliation and investigation on outstanding unreconciled items. Follow-up with banks and internal departments on outstanding unreconciled items. Monitor all outstanding unreconciled items and ensure timely resolution and closure of the outstanding unreconciled items. Clearing and matching of outstanding unreconciled items by referring to the relevant supporting documents. Assist the Bank Reconciliation Team with any ad hoc & administrative tasks. REQUIREMENTS Pursuing Bachelor or Professional Degree in finance, accountancy, banking, investment, economics or equivalent. Basic knowledge in Microsoft Office, especially in Excel. Good interpersonal and communication skills. Good work ethics with a positive attitude. Responsible and willing to learn. LEARNING OUTCOMES Gain a better understanding of how their learnings in college\u002Funiversity can help them with their future Gain practical experience and industry knowledge Practice and improve industry skills while learning how it is like to work in the corporate world Develop professional connections and make new friends Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":710,"slug":711,"title":422,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":712},63053,"intern-health-product-and-proposition-pamb-prudential-assurance-malaysia-berhad","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Responsible for developing and executing product design, development of all products meeting company’s product delivery strategy. SCOPE OF WORK\u002FRESPONSIBILITIES To assist in performing UAT for system development. To assist in product information and data validation. To assist product managers in the product development process (such as document preparation, review of material, translation, product comparison and etc). REQUIREMENTS Microsoft Office (i.e. Words, Excel, PowerPoint). Able to work in a team. Details oriented. Good written and verbal communication in English. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":714,"slug":715,"title":716,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":717},63054,"intern-expense-operations-pamb-prudential-assurance-malaysia-berhad","Intern, Expense Operations","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PRINCIPAL DUTIES & RESPONSIBILITIES: Lease Details Extraction from Oracle Extract lease-related information from Oracle system. Compile and organize lease data for reconciliation and reporting purposes. Validate lease information against supporting records and schedules. Assist in preparing lease analysis reports for management review. Fixed Asset Depreciation GL Code Adjustment Support data extraction and analysis for Fixed Asset depreciation postings. Assist in identifying GL code mapping discrepancies arising from data migration activities. Support reclassification activities from Furniture GL codes to FF GL codes. Prepare supporting schedules and documentation for review and approval. Non-PO Invoice Processing (Strategic Coupa) Assist in conversion and validation of Non-PO invoices within Strategic Coupa. Verify invoice details, coding, and supporting documentation. Support SST validation and invoice completeness checks. Assist in monitoring and resolving invoice processing exceptions. Finance Operations Support Support data reconciliation and reporting activities. Assist in maintaining accurate finance records and documentation. Support ad-hoc finance projects and process improvement initiatives. JOB REQUIREMENTS Currently pursuing a Diploma or Bachelor's Degree in: Accounting Finance Actuarial Skills & Competencies Proficient in Microsoft Excel, Word, and PowerPoint. Strong analytical and problem-solving skills. Good numerical aptitude and attention to detail. Strong written and verbal communication skills. Ability to organize and manage data accurately. Willingness to learn finance operations systems. Ability to work independently and collaboratively within a team. LEARNING OUTCOMES Gain practical exposure to Finance Operations within a multinational insurance organization. Develop hands-on experience using enterprise finance systems such as Oracle and Strategic Coupa. Understand lease accounting, fixed asset management, and invoice processing workflows. Learn finance data reconciliation, validation, and reporting techniques. Gain exposure to financial controls, governance, and compliance requirements. Develop advanced Microsoft Excel and data management skills. Experience working with cross-functional stakeholders within Finance and other business units. Understand how finance transformation initiatives are implemented and supported in a corporate environment. Strengthen professional communication, analytical thinking, and problem-solving capabilities. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":719,"slug":720,"title":721,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":722},63055,"intern-digital-marketing-pamb-prudential-assurance-malaysia-berhad","Intern, Digital Marketing","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Overview Join Prudential Assurance Malaysia Berhad as a Brand & Communications Intern and gain hands-on experience supporting social media, and digital marketing initiatives. You’ll work closely with experienced professionals, assisting in projects that shape our brand voice and engage our audiences. Key Responsibilities Social Media Contribute to the development of creative assets such as visuals, videos, and copywriting, working closely with internal teams and external agencies. Assist to follow-up, provide feedback and schedule content for the company’s social media channels and other digital platforms. Assist in monitoring social media channels for trends and reporting on performance. Assist in coordinating with internal teams and external agencies to ensure alignment on contents. Help maintain and update content calendars to ensure consistent and timely posting across channels. Digital Marketing (SEO\u002FSEM\u002FCorporate Website Maintenance) Collaborate with internal teams and external vendors to ensure website content is up-to-date, user-friendly, and aligned with brand messaging. Assist in optimizing website content for search engines (SEO), including keyword research, metadata updates, and on-page enhancements. Support the execution and monitoring of paid search campaigns (SEM). Help analyze website traffic and performance using tools such as Google Analytics, compile reports and insights to guide strategy. Contribute to the development of website pages for new products and campaigns, ensuring alignment with digital goals and SEO best practices. Stay updated on digital trends and search engine algorithm changes to support continuous improvement efforts. Learning Opportunities Exposure to cross-functional collaboration with different divisions, and external agencies. Training and mentorship in digital marketing, and project management. Opportunity to contribute ideas and participate in brainstorming sessions. Requirements Currently pursuing or recently completed a degree in Marketing, or a related field. Strong written and verbal communication skills. Familiarity with social media platforms (LinkedIn, Facebook, Instagram, YouTube, TikTok, Xiaohongshu). Basic skills and experience with Microsoft Office. Basic understanding of SEO principles, including keyword research and on-page optimization. Basic understanding with tools such as Google Analytics and Meta. Basic experience with website content management systems (e.g., OpenCMS, Adobe Experience Manager) or willing to learn. Strong attention to detail and ability to follow structured processes for website updates and audits. Curious about digital trends, user experience (UX), and how content impacts search visibility. Detail-oriented, organised, and eager to learn. Ability to work independently and as part of a team. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":420,"slug":421,"title":422,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":724},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PRINCIPAL DUTIES & RESPONSIBILITIES: Assist in User Acceptance Testing (UAT) for system enhancements and developments. Assist in product information verification, data validation, and quality checks. Support Product Managers throughout the product development process, including: - Preparation of documents and presentation materials - Review of product-related materials - Translation of content - Product benchmarking and comparison - Other product development and administrative tasks as assigned JOB SPECIFICATION: Proficient in Microsoft Office applications (Word, Excel, and PowerPoint). Good command of English, both written and spoken. Mandarin proficiency is an added advantage. Strong attention to detail and willingness to learn. Able to work effectively both independently and as part of a team. Good communication and interpersonal skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":726,"slug":727,"title":728,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":729},63057,"intern-procurement-pamb-prudential-assurance-malaysia-berhad","Intern, Procurement","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. SCOPE OF WORK\u002FRESPONSIBILITIES Having a balance of both Key Assignment and Administrative work will enable the intern to be productive and gain a well-rounded learning experience KEY ASSIGNMENT WORK Assist team member to perform evaluation on commercial proposal submitted by vendors, based on given guidance. Support business users to structure Purchase Orders for different spend category, based on guideline provided by line manager. Assist team member to do cost analysis and price benchmarking as preparation for commercial negotiation (hotel room rate, standard rate negotiation for contingent workers, spend analysis for renewal of medical & travel assistance services etc). Utilize ERP system tool (Coupa) and Microsoft Office suites for data analysis and report generation. Assist team members in managing contracts & services owned by Sourcing team (travel services, printer, mobile phone line). REQUIREMENTS Pursuing Bachelor or Professional Degree in any fields, preferably Business Administration, Supply Chain Management or Finance. Basic knowledge in Microsoft Office (Word, Excel, Outlook, PowerPoint). Good analytical and problem-solving skills. Excellent communication and interpersonal abilities. A proactive approach to learning and a keen interest in procurement and supply chain operations LEARNING OUTCOMES Exposure to real-world procurement challenges and solutions. Opportunities for professional development and mentorship. Develop teamwork spirit in a collaborative and supportive team environment. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":731,"slug":732,"title":733,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":734},63058,"intern-product-amp-proposition-pamb-prudential-assurance-malaysia-berhad","Intern, Product & Proposition","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PRINCIPAL DUTIES & RESPONSIBILITIES: Responsible for developing and executing product design, development of all products meeting company’s product delivery strategy. Having a balance of both Key Assignment and Administrative work will enable the intern to be productive and gain a well-rounded learning experience. KEY ASSIGNMENTS : To assist in performing UAT for system development. To assist in product information and data validation for system migration. To assist product managers in the product development process (such as document preparation, review of material, translation and etc). JOB REQUIREMENTS Proficient in Microsoft Office applications (Word, Excel, PowerPoint) Team player Detailed oriented Good communication skills Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":736,"slug":737,"title":56,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":738},63060,"manager-actuarial-services-pamb-prudential-assurance-malaysia-berhad","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to assist the Senior Manager to define and implement appropriate Actuarial standard and work processes in relation to the provision of actuarial services of the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. PRINCIPAL DUTIES & RESPONSIBILITIES: Delivery of experience studies and provide actuarial support for management actions arising from the management of the in‑force business. This includes producing monthly and quarterly experience monitoring and performing in‑depth analysis of experience trends and key drivers. Coordinate the preparation of the Financial Condition Report by working with relevant stakeholders to provide analytical inputs, experience analysis, stress testing, and supporting documentation for the assessment of the company’s financial condition, risks, and sustainability. Provide actuarial and financial analysis to support reinsurance management, including experience monitoring, review of reinsurance effectiveness, support for renewals, and assessment of reinsurance impacts on capital, solvency, and risk profile. Provide financial analysis and actuarial technical support for a range of company initiatives, including but not limited to the implementation of new BNM guidelines, Group Office standards, assumption reviews, business planning projections, and preparation of materials for management and committee presentations. Identify improvement opportunities across governance, data quality, and actuarial processes, and enhance data analytics capabilities to generate deeper insights and support informed decision‑making. Communicate actuarial findings, insights, and implications clearly and effectively to management and relevant stakeholders. Provide coaching, guidance, and on‑the‑job development to team members to strengthen technical capability, ensure consistent delivery quality, and build succession within the team. JOB SPECIFICATION: Qualifications: Degree in Actuarial Science\u002F Mathematics\u002F Statistics\u002F Physics or other physical sciences or numerate discipline. Actively pursuing professional actuarial examinations Experience: Minimum 5 years of actuarial work experience Knowledge: A numerate and analytical mind. Proficiency with programming tools (e.g. Visual Basic) Practical knowledge in Prophet (preferred) or other projection software would be preferred but training will be provided otherwise. Must be meticulous with the ability to work under pressure. Must be self-motivated with the ability to work under minimum supervision Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":740,"slug":741,"title":56,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":742},63061,"manager-actuarial-services-pamb-prudential-assurance-malaysia-berhad-2","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. JOB SCOPE: The incumbent is responsible to assist the Head of Local Reporting & Par Fund Management to define and implement appropriate Actuarial standard and work processes in relation to the provision of actuarial services of the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. PRINCIPAL DUTIES & RESPONSIBILITIES: Support and where appropriate, lead RBC2 implementation initiatives, including interpretation of regulatory requirements and translation into actuarial methodologies, reporting processes, controls and documentation. Perform quantitative impact assessments, QIS \u002F parallel runs and business readiness activities, including analysis of impacts on reserves, Total Capital Available, Total Capital Required, Capital Adequacy Ratio and key business drivers. Ensure actuarial models used for RBC2 valuation and solvency projections are accurate and robust, with appropriate validation, reasonableness checks, analysis and documentation in place. Deliver statutory actuarial reporting, including but not limited to reserves, Capital Adequacy Ratio and analysis of sources of surplus arising, while supporting transition readiness for RBC2 reporting requirements. Support the Capital Management Plan, stress testing, ICAAP and Individual Target Capital Level assessments, including analysis of RBC2 implications on capital planning and management actions. Coordinate and support responses to queries from Bank Negara Malaysia, Group Office and other stakeholders on RBC2, statutory reporting and capital-related matters. Analyse and communicate key drivers of reserve, earnings and capital movements clearly and effectively to management and relevant stakeholders. Provide financial analysis and actuarial technical support for company initiatives, including new or revised regulatory requirements, Group standards, assumption reviews, solvency projections and committee \u002F management papers. Strengthen governance, controls and documentation over RBC2 processes, including methodology papers, assumptions, model change documentation, validation evidence and audit trails. Drive process improvement, automation and simplification initiatives to enhance the efficiency, control and sustainability of actuarial reporting and RBC2 processes. Provide coaching, guidance and on-the-job development to team members to strengthen technical capability, ensure consistent delivery quality and build succession within the team. JOB SPECIFICATION: Qualifications: Degree in Actuarial Science \u002F Mathematics \u002F Statistics \u002F Physics or other physical sciences or numerate discipline. Qualified or nearly qualified Actuary from a recognised actuarial body preferred; candidates actively pursuing professional actuarial examinations may also be considered. Experience: Minimum 5 years of relevant actuarial experience in life insurance, preferably in valuation, statutory reporting, capital management or regulatory reporting. Knowledge: Strong understanding of life insurance valuation, capital management and regulatory reporting requirements. Strong analytical, communication and stakeholder management skills. Experience with Prophet, Alteryx and other actuarial modelling tools preferred. Self-motivated with the ability to lead initiatives and work independently. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":744,"slug":745,"title":746,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":747},63062,"manager-agency-strategic-initiatives-pamb-prudential-assurance-malaysia-berhad","Manager, Agency Strategic Initiatives","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Principal Duties & Responsibilities: 1) Stakeholder & Project Coordination Coordinate with internal Agency teams (Agency Development, Training, Communications, Systems, Campaigns, Compensation, etc.) and cross-functional departments to ensure smooth execution of initiatives. Liaise with Group Agency Strategy, Group Events, MDRT Organization, and other key stakeholders on project deliverables and follow-up actions. 2) Creative Development & Communications Design and develop marketing and communication materials using Canva, including flyers, presentation decks for rolldown, promotional materials, and event collateral. Collaborate with Brand & Communications, Agency Communications, vendors, and relevant stakeholders to ensure brand consistency and effective messaging. 3) Vendor & Merchandise Management Source, evaluate, and manage vendors for merchandise, event materials, and related services. Oversee vendor engagement, quotations, procurement processes, and payment coordination. 4) Project Management Office (PMO) Support Serve as PMO support for key workstreams, including Top-Tier Agent Development, MDA, and Takaful initiatives. Manage invitations, meeting logistics, meeting minutes, action-item tracking, and stakeholder follow-ups. 5) Event Management & Execution Plan and execute development and recognition activities for top-tier agents and MDA, including virtual sessions (Zoom), workshops, recognition events, and engagement sessions. Coordinate event logistics, communications, registrations, and post-event follow-ups. 6) MDRT Ambassador Management Act as the primary liaison for MDRT Ambassadors. Organize regular meetings, gather feedback, coordinate speaker-sharing sessions, and collaborate with Training and Agency Development teams on engagement initiatives. 7) Regional Engagement & Performance Tracking Follow up with regional Champions on activity plans and progress updates. Monitor and track potential MDRT qualifiers and HO\u002Fregional development initiatives. 8) Content Development & Thought Leadership Collaborate with MDRT Ambassadors and MDRT members as focus groups to gather insights and best practices. Work with the Agency Communications team to develop and produce relevant content for agent engagement and development. 9) Financial & Administrative Support Manage vendor payment processes and ensure timely submission and follow-up of related documentation. 10) Cross-Functional Collaboration Partnering with internal and external stakeholders to drive strategic initiatives that support agent development, recognition, and MDRT achievement. 11) Other assignments Roles and responsibilities are not limited to the list above and may include ad hoc tasks that may arise from time to time. Job Specification: a. Qualifications Bachelor’s degree in marketing or any other related field b. Experience Minimum 5 years of relevant working experience with life insurance knowledge and engagement with agency, especially in Agency Distribution \u002F Agency Strategy c. Knowledge Strong communication and interpersonal skills, with the ability to engage effectively with senior management, internal teams, and external stakeholders. Knowledge of event management and development of marketing collaterals. Strong strategic thinking and forward-planning skills. Strong critical thinking and problem-solving skills. Good project management skills, with the ability to manage multiple priorities effectively. Strong analytical skills, with the ability to connect insights and identify key implications. Good command of written and spoken English. Self-motivated and able to work independently with minimal supervision. Demonstrates a strong willingness to learn and go beyond the status quo. Able to work well under pressure and collaborate effectively as a team player. Proficient in Microsoft PowerPoint, Word, Excel and AI-assisted design tool such as Canva. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":749,"slug":750,"title":751,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":752},63063,"manager-digital-marketing-pamb-prudential-assurance-malaysia-berhad","Manager, Digital Marketing","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Digital Marketing Manager is responsible for managing the execution, optimisation and governance of Prudential Malaysia’s digital marketing activities to strengthen digital presence, customer engagement and campaign effectiveness. This role ensures continuity across Prudential's digital ecosystem, including corporate website management, content planning and publishing, social media, performance marketing, SEO, AI Optimisation (AIO) and SEM. Working closely with agencies, vendors and internal stakeholders, the incumbent will drive execution excellence, maintain governance standards and ensure digital initiatives are delivered effectively and on schedule. KEY RESPONSIBILITIES: WEBSITE & CONTENT MANAGEMENT Manage the day-to-day operations and maintenance of Prudential Malaysia's corporate website. Coordinate website updates, content publishing and enhancement initiatives with internal stakeholders, GHO IT and external partners. Manage website requests and ensure SLA\u002FTAT commitments are met. Ensure all website content is accurate, compliant with regulatory and internal governance requirements, customer-centric and aligned with brand standards. Manage the delivery of campaign landing pages, website enhancements, digital customer journeys and corporate website new features to improve content discoverability, user experience and conversion. SOCIAL MEDIA MANAGEMENT Manage the execution of Prudential Malaysia's social media content and campaigns across relevant platforms. Coordinate content calendars, publishing schedules and campaign deployment with agencies and stakeholders. Monitor performance and engagement metrics, providing recommendations to improve effectiveness and reach. Manage influencer, content partnership and social media activation initiatives where applicable. PERFORMANCE MARKETING, SEO, AIO & SEM Drive the execution and optimisation of digital marketing campaigns across owned and paid channels. Lead agency partners to ensure quality execution, timely delivery, performance accountability and continuous optimisation. Coordinate SEO and AI Optimisation (AIO) initiatives to strengthen Prudential's discoverability across search and AI-enabled environments. Monitor paid media performance across key metrics such as reach, traffic, leads, cost per lead, conversion rate and return on media investment. Optimise digital customer journeys, landing pages and conversion paths to improve engagement, lead quality and campaign effectiveness. REPORTING & ANALYTICS Consolidate and analyse digital marketing performance across website, social media, SEO, SEM and campaign activities. Prepare regular reports, dashboards and performance updates for stakeholders. Translate performance data into actionable recommendations to improve campaign effectiveness, customer engagement and media efficiency. Ensure proper implementation of tracking, tagging, UTM governance, consent requirements and performance measurement across digital assets. VENDOR, BUDGET & CONTRACT MANAGEMENT Manage day-to-day engagement with digital agencies, media partners and external vendors. Track digital marketing budgets, campaign expenditures and agency retainers. Coordinate invoice processing, payment submissions and financial documentation. Manage procurement activities, contract administration, statements of work and vendor onboarding requirements. GOVERNANCE & STAKEHOLDER MANAGEMENT Ensure all digital activities comply with regulatory, compliance and brand requirements. Coordinate stakeholder reviews, approvals and project timelines. Maintain appropriate documentation, records and audit trails. Lead cross-functional collaboration to ensure smooth delivery of digital initiatives and business priorities. QUALIFICATIONS & REQUIREMENTS: Bachelor’s degree in Marketing, Communications, Business, Digital Media or a related discipline. 6–8 years of experience in either digital marketing, digital operations, website management, social media marketing, content marketing, performance marketing or related disciplines. Proven hands-on experience managing corporate websites, content publishing, digital campaigns and agency partners. Strong working knowledge of SEO, SEM, performance marketing, digital analytics and campaign optimisation. Experience with digital analytics and marketing platforms such as Google Analytics, Google Search Console, Google Ads, Looker Studio and major social media platforms. Experience managing budgets, invoices, vendor coordination, procurement processes and contract administration. Strong project management, organisational and stakeholder management skills, with the ability to manage multiple priorities independently. Good understanding of governance, compliance, approval workflows and documentation requirements, preferably within a regulated industry. Comfortable working with data-driven campaign planning, performance tracking and optimisation to improve customer engagement outcomes. Excellent written and spoken English. Ability to read and write Mandarin would be an added advantage. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":754,"slug":755,"title":756,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":757},63064,"manager-health-product-and-proposition-pamb-prudential-assurance-malaysia-berhad","Manager, Health Product and Proposition","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. JOB SCOPE: This role supports the development and execution of health customer marketing campaigns and engagement initiatives to drive business growth, customer retention, cross-selling opportunities, and customer acquisition. The incumbent will work closely with cross-functional stakeholders to coordinate and deliver campaigns across multiple customer segments, execute customer engagement activities, manage campaign communications, and monitor performance outcomes. The role also supports campaign reporting, stakeholder engagement, process improvements, and operational readiness to ensure effective campaign delivery and a positive customer experience. PRINCIPAL DUTIES & RESPONSIBILITIES 1.Build and execute customer campaigns for health Support the execution of end-to-end customer campaigns for the health business to drive business growth and customer value. 2. Drive campaign delivery excellence Project manage health customer campaigns from ideation through execution, ensuring timely delivery, operational readiness, stakeholder alignment, and effective launch outcomes. 3. Collaborate across the business Work closely with Agency, Marketing, Operations, Technology, Actuarial and other stakeholders to deliver customer campaigns, business initiatives, and process improvement projects. 4. Activate distribution and customer engagement Drive campaign awareness and adoption through sales channels and customer touchpoints, ensuring strong engagement from both internal and external stakeholders. 5. Turn insights into performance Monitor campaign performance, analyze customer responses and engagement outcomes, identify opportunities for optimization, and recommend actions to improve effectiveness and ROI. 6. Front campaign reporting and presentations Prepare performance reports, business presentations, management updates, and analytical insights to support decision-making and stakeholder engagement. 7. Drive continuous improvement and innovation Continuously enhance campaign design, customer communications, fulfillment processes, and operational workflows to improve customer experience and business outcomes. 8. Own campaign support and governance Manage campaign enquiries through dedicated communication channels, provide timely support to stakeholders, and ensure campaign execution complies with internal governance and operational requirements. JOB SPECIFICATION a. Qualifications Bachelor’s degree in any discipline. b. Experience Minimum 2 - 5 years of relevant experience in product development, customer engagement, product activation, or customer marketing roles. Experience in insurance product management and\u002For managing end-to-end marketing or customer campaigns, particularly within the Agency distribution channel, is a strong advantage. Exposure to health or financial services businesses, with proven involvement in driving commercial outcomes, is preferred. c. Knowledge & Skills Good understanding of how insurance products are positioned, sold, and activated. Strong understanding of customer marketing, campaign management, and customer engagement strategies. Strong project management and stakeholder management capabilities. Good analytical skills with the ability to derive actionable insights from campaign performance data. Excellent presentation, communication and stakeholder engagement skills, with confidence engaging Agency, Marketing, Operations, Technology, Actuarial and large distribution groups. Self-driven, proactive, and comfortable operating in a fast-paced, performance-oriented environment. Experience in insurance, financial services, customer engagement or customer marketing is an advantage. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":759,"slug":760,"title":761,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":762},63065,"manager-information-technology-and-privacy-risk-management-pamb-prudential-assurance-malaysia-berhad","Manager, Information, Technology and Privacy Risk Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Summary: To act as “second line of defence” to provide assurance and oversight on information, technology and privacy risks that might pose a threat to the business. Provide subject matter expert advice and coach relevant parties from business and relevant stakeholders to ensure the relevant technology risk policies\u002Fguidelines and regulatory are being adhered to. Principal Duties & Responsibilities: Advisory Assist in providing advisory, assurance and oversight within business processes and technologies to ensure it is operating effectively to mitigate technology risk. Assist to provide oversight and assurance that local regulatory requirements that affect our technology risk are being effectively managed. Ensure appropriate policies, guidelines and procedures are in place to ensure local regulatory requirements relating to technology risk are met. Coordinate and support the implementation of Technology Risk Management Framework (TRMF) and Cyber Resilience Framework (CRF) Assist in ensuring data protection aspects are properly covered in the governance documents of all systems processing personal data. Monitor the implementation of information security and digital data protection standards, policies and procedures within the organization. Support operational functions as required to manage technology, information and privacy risk appropriately by providing advice and guidance for PAMB strategic projects and initiatives. Awareness and Culture Coordinate completion of training and awareness. Initiates, facilitates and promotes activities to foster information, technology and privacy risk awareness within the organization. Provide advice, guidance and training for staffs on local policies, standards, processes, procedures and issues relating to technology risk. Monitoring and Reporting Provide periodic reporting on technology risks to relevant stakeholders, senior management committee and board. Coordinate and support the completion of assurance and functional risk reviews, including site visit programs. Conduct assurance review, timely reporting and escalation of information, technology and privacy risk Support compliance assessment program to ensure compliance with regulatory requirements and best practices related to technology risk. Participates in the development, implementation, and ongoing technology risk monitoring to ensure information, technology and privacy concerns, requirements and responsibilities are addressed. Collaboration with other stakeholders Work closely with IT, IT Security, Internal Audit, Compliance, Legal and other relevant stakeholders on information, technology and privacy related matters. Job Specification: Qualifications Bachelor Degree in Information Technology, Computer Science, Information Security \u002F Information Risk. Experience Minimum 2 years related working experience in Information Security \u002F Information Risk \u002F IT Security \u002F Risk sector is highly encouraged. Knowledge & Skills Able to interpret and apply the regulator guidelines and best practices on Information Security and Data Privacy requirements. Information Security related certifications such as CISSP, CISM, CEH, CompTIA Security + or similar certification will be added advantage. Ability to assess risks of the business as a whole. Good and clear communicator, with all levels of staff. Possess the ability to work under pressure as well as independently under minimal supervision. Understanding of technical controls, to be able to question and assess whether appropriate and in line with requirements. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":436,"slug":437,"title":438,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":764},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to assist the Actuarial Manager \u002F Senior Manager to define and implement appropriate actuarial standards and work processes in relation to the provision of actuarial services to the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. PRINCIPAL DUTIES & RESPONSIBILITIES: 1. Participate in the product development process with other relevant Departments (Marketing, IT and Operations). Provide technical support and specifications with respect to new insurance products. 2. Recommend appropriate pricing assumptions and profitability targets. Undertake pricing of products based on agreed pricing assumptions and profitability targets in Prophet and Excel. Correct and timely pricing of products. 3. Accurate and timely provision of actuarial support to Product Implementation Team. 4. Model and analyze Prophet model office for new products \u002F modifications. This will include all financial output where Prophet is used (e.g. statutory valuation, Embedded value, New business profit, Solvency II, etc). Perform reasonableness checks as appropriate. Interpret and communicate results to Actuarial Manager\u002F Senior Manager. Accurate and timely production of financial output. 5. Participate in assessing risks inherent in a new product, communicate implications effectively and identify mitigating solutions to manage risk. 6. Participate in various company-wide business initiatives. This includes system upgrade initiatives, business retention and solutioning, product and process reviews, regulatory change requirements. 7. Provision of general actuarial advice and expertise to address policyholder\u002Fagent\u002Fregulatory queries where necessary. Ensure information provided is accurate, sufficiently detailed to the audience intended and addresses issues at hand. 8. From time to time, project-based work may be required, supervised by the Project Sponsor or other appropriate supervisor. Projects might involve the provision of actuarial services and \u002F or other skills and experience to compile information and present potential solutions or advice to the Company in resolving business issues. Projects may also take the form of secondment to other Prudential business units, either in Malaysia or overseas, for knowledge building \u002F knowledge transfer purposes. JOB SPECIFICATION: a. Qualifications: Degree in Actuarial Science\u002F Mathematics\u002F Statistics\u002F Physics or other physical sciences or numerate discipline Good progress in actuarial professional examinations. b. Experience: Up to 3 years relevant working experience c. Knowledge: · A numerate and analytical mind. · Proficiency with programming tools (e.g. Visual Basic) · Practical knowledge in Prophet (preferred) or other projection software would be preferred · Must be meticulous with the ability to work under pressure. · Must be self-motivated with the ability to work under minimum supervision Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":766,"slug":767,"title":768,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":769},63068,"manager-procurement-pamb-prudential-assurance-malaysia-berhad","Manager, Procurement","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Reporting to the Head of Procurement, this position shall be responsible to: • Ensure that products and services are procured in a seamless manner, reduce the total cost of ownership, realize savings targets and customer satisfaction while ensuring that all procurement and sourcing activities \u002F projects are in compliance to the applicable regulatory requirements and guidelines, and internal policies and procedures of the Company and Prudential Group. • Manage different procurement categories such as information, technology, advertising & marketing, corporate services, human resources, travel & entertainment, professional services, etc., including sourcing, performing due diligence, monitoring performance and ensuring compliance of the internal policies, guidelines, procedures and applicable regulatory requirements of the Company and Prudential Group. • Assist the improvement of procurement strategies, methodologies, operating models, systems and procedures to ensure controls effectiveness, efficiency of processes, productivity enhancements while maintaining the highest degree of integrity. PRINCIPAL DUTIES & RESPONSIBILITIES: End-to-end Procurement Implement procurement strategies, methodologies, operating models and best practices to leverage procurement as well as addressing challenges for their strategic advantage. Implement sustainable and responsible procurement policies to ensure the new and existing vendors meet the responsible supplier guidelines and framework in order to be in line with the Environment, Social and Governance (ESG) requirements. Ensure that the established standards and targets are met for all activities relating to procurement, sourcing, tender \u002F auction, and vendors management. Support the business requesters’ requirements gathering, researching the market to meet requirements, identifying potential vendors, vendors evaluation, negotiation of contracts and vendors selection for all sourcing activities. Support the business requesters to identify potential new vendors and to facilitate the interview in order to secure more cost-effective sources of products and services. Examine the pre-qualification of vendors \u002F service providers to ensure that only capable vendors \u002F service providers (from the aspects of financial, technicality, competency, capacity, commitment and track records) are selected to participate in the project or tenders \u002F auction. Provide negotiation advice and contract reviews for vendors, including pricing benchmarks, discounting methodologies and best commercial terms and conditions. Prepare the tender strategy, bid proposal \u002F award papers to document the award decision for Management \u002F Procurement Committee’s approval. Ensure that all procurement activities especially relating to award of contracts and appointment of vendors comply with the internal policies and procedures. Work closely with all relevant parties to resolve underlying procurement related issues. Implement effective category management, preferred vendors list, procurement savings methodology, vendor selection and evaluation criteria. Support the enhancement \u002F improvement of Procurement system and processes, procurement related initiatives and influence vendors to optimize the usage of Procurement system. Governance & Reporting Work closely with the Third Party Risk Management Team to ensure that vendors due diligence procedures are properly performed by the business requesters and are in accordance to the internal policies and procedures, and applicable regulatory guidelines. Build and maintain good relationship, and work closely with the internal stakeholders on procurement related matters to ensure contract review requirements and vendor relationships are managed by the Business Contract Owners and Business Contract Managers while meeting the required standard quality. Ensure that all procurement operational tasks relating to purchase requisitions and purchase orders management are done on a timely basis and comply with the internal policies and procedures. Assist to update and continuously drive improvements in the procurement policies and procedures from time to time to ensure relevance and applicability to the business environment and needs. Assist to analyze trends in Company spending and inventory control in order to make recommendations for the future, to identify areas for possible savings and to support targeted negotiations with vendors to realize expense savings. Assist to deliver procurement reports, requirement documentations and other procurement related reports as and when required, to the Management and Prudential Group. Identify and escalate any potential non-compliant to the internal policies and applicable regulatory guidelines to the relevant governance committees. Provide support and assistance on issues identified from audit by external auditors, GwIA and Prudential SOX Team for procurement related areas. QUALIFICATIONS & REQUIREMENTS: a. Education Bachelor or Degree in any fields. b. Experience At least 5 years of working experience in procurement \u002F supply chain and vendor management. Experience in the financial services industry, such as insurance or banking will be an added advantage. Experience in any Procurement system, Coupa will be an added-advantage. c. Knowledge & Skills Good negotiation and influencing skills. Strong communication skills (written and verbal). Ability to build relationships and collaborates effectively. Demonstrates excellent organizational skills. Independent and possess good work ethics with a positive attitude. Strict compliance with all applicable deadlines and able to work under pressure. Strong analytical and problem-solving skills. Proficient in Microsoft Office skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":771,"slug":772,"title":773,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":774},63069,"pamb-manager-external-reporting-amp-accounting-pamb-prudential-assurance-malaysia-berhad","PAMB | Manager, External Reporting & Accounting","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Principal Duties & Responsibilities Preparing statutory and non-statutory returns to BNM\u002F LIAM or other statutory bodies including MFRS 4 and MFRS 17 submissions Prepare relevant reconciliations to ensure completeness and accuracy of reported numbers Involve in technical discussion and assessments for IFRS\u002FMFRS 17, and any new accounting standards \u002F regulatory reporting requirements. Involve in month-end closing, which includes journal postings, preparing reconciliations and regulatory reports. Preparing documentation for all processes and accounting policies Assessing and analysing financial performance on a regular basis Propose and involve in the implementation of appropriate procedures and systems to improve operational effectiveness and efficiency as well as internal control Prepare statutory financial statements and manage annual audit requirements. Be adaptable and responsive to change in management initiatives and ad hoc tasks Manage regulatory\u002F industry associations\u002F other external stakeholders’ queries Perform other duties and responsibilities assigned by Direct Manager Job Specification: Degree in Finance\u002FAccounting related discipline or Professional qualification (ACA, CPA, ACCA or equivalent). Minimum 7 years related working experience. Ability to work with diverse personalities across various disciplines, cultures and business practices inherent to an international organization. A team player with good interpersonal skills, able to work independently to meet all deliverables timelines. Result oriented with a sense of urgency to follow up with project-related matters to resolution. Comfortable working with uncertainty and highly adaptable to change Understanding of general IFRS and IAS principles are required. A demonstrable interest in IFRS 17 and related knowledge would be beneficial. Preferably candidate from life insurance industry and\u002F or audit background. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":776,"slug":777,"title":778,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":779},63070,"manager-sales-amp-marketing-pamb-prudential-assurance-malaysia-berhad","Manager, Sales & Marketing","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Summary Support business partner in driving bancassurance business Ensure highest level of assistance \u002F support is rendered to the intermediaries or customers Connect with related internal or external parties to ensure delivery of services required (eg. third party administrators, TPAs) to intermediaries or customers. Ensure activities, plans and business decisions are aligned and appropriately executed. Provide timely feedback on changes in industry preference, regulations, and competitors. PRINCIPAL DUTIES & RESPONSIBILITIES: To achieve yearly target and support all segments of Bank branches in Personal Financial Services, Mortgage, Business Banking and Commercial Banking. To service and support Business Partner based on designated branches by providing product training and sales coaching, joint field work, events coordination and any other business development activities. To promote key KPI i.e. NBP, Active Ratio, Productivity and Average case size, in meeting overall company's strategic direction. To promote healthy product mix by focusing on protection-based products. To support on New Business Penders management and post-sales servicing matter Organize, facilitate and drive bancassurance through trainings, client events and sales activities related to bancassurance. Strategize and planning in achieving the region sales target Collaborate and maintain good relationship with business partner JOB SPECIFICATION Possess a recognized Degree \u002F Diploma \u002F Certificate in any discipline. Minimum 1-2 years sales experience in the financial industry. Strong products knowledge especially in insurance Knowledge of insurance, banking and other financial products. Sales and achievement-oriented with positive mindset and a good team-player. Excellent interpersonal and communication skills with multi-lingual ability. Able to travel outstation Creative and strategic thinker with the ability to develop innovative communication ideas and strategies. Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. Strong attention to detail and ability to ensure accuracy and consistency of messaging. Knowledge of social media and digital communication platforms, including LinkedIn. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":454,"slug":455,"title":456,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":781},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to assist the Actuarial Manager \u002F Senior Manager to define and implement appropriate actuarial standards and work processes in relation to the provision of actuarial services to the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. PRINCIPAL DUTIES & RESPONSIBILITIES: Participate in the product development process with other relevant Departments (Marketing, IT and Operations). Provide technical support and specifications with respect to new insurance products. Recommend appropriate pricing assumptions and profitability targets. Undertake pricing of products based on agreed pricing assumptions and profitability targets in Prophet and Excel. Correct and timely pricing of products. Accurate and timely provision of actuarial support to Product Implementation Team. Model and analyze Prophet model office for new products \u002F modifications. This will include all financial output where Prophet is used (e.g. statutory valuation, Embedded value, New business profit, Solvency II, etc). Perform reasonableness checks as appropriate. Interpret and communicate results to Actuarial Manager\u002F Senior Manager. Accurate and timely production of financial output. Participate in assessing risks inherent in a new product, communicate implications effectively and identify mitigating solutions to manage risk. Participate in various company-wide business initiatives. This includes system upgrade initiatives, business retention and solutioning, product and process reviews, regulatory change requirements. Provision of general actuarial advice and expertise to address policyholder\u002Fagent\u002Fregulatory queries where necessary. Ensure information provided is accurate, sufficiently detailed to the audience intended and addresses issues at hand. From time to time, project-based work may be required, supervised by the Project Sponsor or other appropriate supervisor. Projects might involve the provision of actuarial services and \u002F or other skills and experience to compile information and present potential solutions or advice to the Company in resolving business issues. Projects may also take the form of secondment to other Prudential business units, either in Malaysia or overseas, for knowledge building \u002F knowledge transfer purposes. JOB SPECIFICATION: a. Qualifications: Degree in Actuarial Science\u002F Mathematics\u002F Statistics\u002F Physics or other physical sciences or numerate discipline Good progress in actuarial professional examinations. b. Experience: Up to 3 years relevant working experience c. Knowledge: A numerate and analytical mind. Proficiency with programming tools (e.g. Visual Basic) Practical knowledge in Prophet (preferred) or other projection software would be preferred Must be meticulous with the ability to work under pressure. Must be self-motivated with the ability to work under minimum supervision Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":783,"slug":784,"title":785,"location":13,"raw_job_location_address_addressLocality":786,"raw_hiringOrganization_logo_url":13,"raw_description":787},63072,"manager-data-quality-pamb-prudential-assurance-malaysia-berhad","Manager, Data Quality","PAMB | Kuala Lumpur - Menara Prudential 18\u002FF (TRX)","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is responsible to drive the data governance and data quality management culture in the company, establish and executed the minimum requirements on data quality management including remediation for all the data domains. This role requires a strong analytical mindset to support data-driven decision-making processes within the insurance sector. Key Responsibilities: A. Data Quality Management Data Quality Framework & Controls Lead the implementation and continuous enhancement of the Data Quality Framework in line with regulatory requirement and Group Policy and Standard. Define, review and optimize Data Quality Rules, thresholds and monitoring mechanisms. Establish risk-based monitoring for Critical Data Elements (CDEs). Drive proactive identification of data quality risks and governance gaps. Perform root cause analysis and ensure sustainable remediation of recurring issues. Define and implement preventive, detective and corrective controls to improve data quality. Act as the Subject Matter Expert (SME) on Data Quality Management. Data Quality Monitoring & Reporting Monitor enterprise-wide data quality performance against agreed standards and thresholds. Produce timely, accurate and insightful Data Quality scorecards, dashboards and management reports. Analyse emerging trends, themes and root causes, and recommend corrective actions. Ensure effective tracking and closure of data quality issues within agreed timelines. Drive continuous improvement initiatives to improve overall Data Quality Scores. Data Quality Remediation Facilitate issue prioritisation and remediation discussions with Data Owners and Data Stewards. Challenge stakeholders where remediation timelines are not met. Escalate material data quality risks and unresolved issues through governance forums. Drive accountability for issue resolution and control effectiveness. B. Data Governance Support (20%) Support Data Governance Manager Act as deputy and strategic support to the Data Governance Manager in executing the Data Governance roadmap. Support implementation of Group Data Governance Policies, Standards and Operating Models. Assist in preparation of Data Governance Council (DGC) materials, dashboards and management reports. Track and monitor governance actions, decisions and commitments arising from governance forums. Support governance maturity assessment and continuous improvement initiatives. Data Ownership & Stewardship Engage and challenge Data Owners and Data Stewards to fulfil accountability obligations. Facilitate business workshops relating to Critical Data Elements (CDEs), Business Glossary, Data Ownership, Data Stewardship, Data Quality Rules and Data Lineage. Support stewardship communities and governance capability building. Data Lineage, Metadata & Governance Documentation Support data lineage documentation, reviews and sign-off activities. Maintain governance artefacts including Business Glossary, Data Dictionary, Data Ownership Register, Data Stewardship Register, Data Quality Catalogue and Governance Dashboards Ensure governance documentation is current, complete and audit-ready. Audit, Regulatory & Risk Support Support regulatory reviews, audits, risk assessments and compliance exercises involving data management, governance and quality. Prepare evidence and documentation to demonstrate effectiveness of governance and data quality controls. Monitor closure of audit findings and governance-related remediation plans. Job Requirements Qualifications Bachelor’s degree in Information Systems, Computer Science, Data Management, Business Analytics, Actuarial Science, or a related field. Postgraduate qualification (MBA or Master’s) is an advantage. Professional certifications such as Certified Data Management Professional (CDMP), Data Governance and Stewardship Professional (DGSP), Informatica Data Quality Certification, COBIT, ITIL or equivalent are highly desirable. Experience Minimum 5 to 8 years of relevant experience in data governance, data management, data quality, or information governance. At least 2 to 3 years in a managerial or senior leadership role. Prior experience in life insurance, takaful, banking, or financial services is strongly preferred. Proven experience working in regulated environments subject to regulatory and audit requirements. Understanding of Databricks and Informatica will be an added advantage. Technical and Governance Expertise Hands-on experience in designing and implementing Data Quality Frameworks, establishing Data Quality Operating Models, defining Data Quality Policies and Standards, building sustainable Data Quality Monitoring processes. Solid understanding of key dimensions (minimally completeness, accuracy, validity, consistency, uniqueness and timeliness) in enterprise data quality frameworks. Experience in defining business data quality rules, defining technical data quality rules, prioritizing critical data element-related data quality rules, establishing data quality thresholds, data quality scorecard monitoring, exception management and remediation tracking. Experience implementing data quality rules for Customer, Policy, Claims, Billing, Agency, Finance, or Operational data is highly preferred. Regulatory and Risk Knowledge Good understanding of Malaysian regulatory requirements impacting data, including PDPA and financial services governance expectations. Strong risk and control mindset with the ability to design audit-defensible governance processes. Stakeholder and Leadership Skills Strong stakeholder management skills across business, operations, technology, risk, compliance and audit. Ability to influence senior stakeholders and drive accountability without direct authority. Excellent written and verbal communication skills, including the ability to prepare senior management and audit-ready materials. Proven people management and coaching capability. Personal Attributes High integrity and strong sense of accountability. Structured, analytical and detail-oriented. Strong problem-solving skills. Practical, delivery-focused, and resilient in a complex, regulated environment. Strong ownership mentality with the ability to balance governance rigor and business enablement. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":789,"slug":790,"title":791,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":792},63075,"senior-manager-customer-campaign-amp-repurchase-pamb-prudential-assurance-malaysia-berhad","Senior Manager, Customer Campaign & Repurchase","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Senior Manager, Customer Campaigns & Repurchase, is responsible for driving customer value through repurchase, cross-sell and up-sell initiatives across Prudential’s existing customer base. The role translates customer insights, portfolio opportunities and business priorities into targeted campaigns and repurchase initiatives that drive deeper customer relationships and increased product penetration. Working closely with Distribution, Product, Analytics and Martech teams, the role ensures customer opportunities are identified, activated and converted effectively. The role serves as the central owner of customer repurchase strategy and execution, helping Prudential deepen customer relationships while unlocking growth opportunities from the existing customer base. KEY RESPONSIBILITIES: Development and end-to-end execution of marketing campaigns and initiatives through cross-sell, up-sell, event trigger based, new customers acquisition to ensure timely, effectively and efficiently delivery of campaign launch. Collaborate with cross-functional stakeholders to deliver customers campaigns\u002Finitiatives, on ground activation to the campaign awareness, campaign fulfillment process and post campaign implementation review. Assist in business presentation for campaigns\u002Fprojects which include preparation of business performance report, analytic insights and communication decks. Actively handling campaign enquiries via dedicated hotline (agents-fronting) and mailbox. Drive the development & deployment of customer engagement communications via marketing tool - Customer Engagement Platform. QUALIFICATIONS & REQUIREMENTS: Qualifications Degree in Actuarial, Business, Marketing, Economics or related disciplines. Experience Minimum 7 to 10 years working experience in the financial services or insurance industry preferably in the function of marketing campaign or product development. Knowledge Strong understanding of life insurance market. Self-motivated with the ability to lead initiatives and work independently Strong analytical, communication and stakeholder management skills. Proficient in written and spoken English and Bahasa Malaysia. Ability to speak Mandarin is an added advantage. Proficiency with computer knowledge especially in MS Excel and PowerPoint. Familiarity with marketing technology tools (e.g. CRM\u002F CEP) is an added advantage. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":794,"slug":795,"title":796,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":797},63076,"senior-manager-strategic-transformation-office-pamb-prudential-assurance-malaysia-berhad","Senior Manager, Strategic Transformation Office","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Senior Manager, Strategic Transformation governs and coordinates the organization’s strategic transformation agenda at an enterprise level. The role provides oversight across strategic initiatives owned by business and functional pillars, ensuring alignment with enterprise priorities, disciplined execution, and transparent reporting of progress, risks, dependencies, and outcomes, supported by effective transformation governance, prioritization, and integration mechanisms to enable timely senior management decision‑making The key responsibilities of the role are: Support the Head of Corporate Strategy & Transformation Office in governing and coordinating the enterprise strategic transformation agenda in line with agreed enterprise priorities. Establish and operate enterprise‑level transformation governance, including prioritisation principles, dependency management, and escalation mechanisms across strategic initiatives. Oversee and consolidate enterprise transformation progress, key risks, interdependencies, and outcomes across business and functional pillars. Review and assess strategic transformation proposals and business cases to ensure clarity of scope, alignment with enterprise priorities, and robustness of value rationale. Coordinate inputs from initiative owners and stakeholders to support informed decision‑making at senior management and other governance forums. Provide clear, concise, and decision‑oriented transformation reporting to senior management, steering committees, and governance forums. Promote consistent transformation discipline, standards, and accountability across the organisation without duplicating or displacing delivery ownership. Oversee the establishment and ongoing effectiveness of enterprise transformation and PMO governance practices across strategic initiatives. Support transition planning as the strategic transformation agenda evolves, including potential scale‑down or integration into steady‑state operating models over time. Job Requirements : Bachelor’s degree in Business, Finance, Economics, Project Management, or a related discipline. Strong experience in strategic transformation, enterprise PMO, strategy execution, or governance roles within complex organisations. Proven ability to operate at enterprise level and engage senior stakeholders across multiple functions and business units. Solid understanding of transformation governance, portfolio management, dependency management, and benefit oversight. Experience preparing executive‑level materials and reporting for senior management forums. Key Attributes : Strong enterprise and governance mindset with the ability to manage complexity across multiple initiatives. Able to maintain clear separation between governance and delivery ownership. Structured, analytical, and disciplined approach to transformation oversight. Excellent stakeholder management and influencing skills at senior management levels. Comfortable operating in ambiguity and evolving transformation environments. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":799,"slug":800,"title":801,"location":13,"raw_job_location_address_addressLocality":786,"raw_hiringOrganization_logo_url":13,"raw_description":802},63077,"senior-manager-information-security-pamb-prudential-assurance-malaysia-berhad","Senior Manager, Information Security","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to deliver exceptional PRUexperience service that sets us apart and make customer service a strategic advantage: - Implement tools, technologies, and other countermeasures that can be used to protect information, especially from exterior threats on actionable assets that will drive continuous growth and improvement of end-to-end customer experiences; - Adopt master data management platforms for 7-sisters data sets - Data strategy, policies and alignment of regional processes with local business units are implemented accordingly - Protection of information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability. KEY RESPONSIBILITIES: Provides local leadership to drive the implementation of the organization’s information security initiatives, aligned with Group directives, industry frameworks and applicable regulatory requirements (i.e BNM RMiT, BNM MCIPD, NIST, PDPA, PCI DSS). Identify, assess and manage information security and cybersecurity risks, ensuring appropriate mitigation measures are implemented Support security related internal and external audits, ensuring timely remediation and closure of findings Oversee security monitoring, incident response and threat management capabilities, ensuring effective detection, escalation and response of security incidents Drive the implementation of security improvement projects and initiatives to strengthen the organization’s security posture Review and approve secure design and deployment of applications and infrastructure in line with security standards Provide security advisory and guidance to support the organization’s transformation initiatives and business-as-usual operations Support cyber resilience and business continuity initiatives Provide security insights to support management in risk-based decision making Drive continuous improvement of security controls, processes and awareness across the organization QUALIFICATIONS & REQUIREMENTS : a. Qualifications Minimum tertiary education. Professional certification such as CISM, CISSP is desired but not a must. b. Experience Minimum 8-10 years of relevant experience in information security or cybersecurity roles. Proven track record in driving and delivering security initiatives to strengthen the organization’s security posture c. Knowledge Possess a strong understanding of key security frameworks and standards including NIST Cybersecurity Framework, ISO\u002FIEC 27001, CIS Critical Security Controls, as well as applicable local regulatory requirements such as BNM RMiT, BNM MCIPD, and PCI DSS Demonstrate knowledge of threat intelligence and assessment Familiar with security tools and their core functionalities support effective security monitoring and incident response, including SIEM, EDR, DLP and IAM Possess strong understanding and practical application of security controls aligned with the organization’s risk appetite, internal policies and standards and regulatory requirements Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":804,"slug":805,"title":806,"location":13,"raw_job_location_address_addressLocality":786,"raw_hiringOrganization_logo_url":13,"raw_description":807},63088,"senior-manager-data-platform-engineering-pamb-prudential-assurance-malaysia-berhad","Senior Manager, Data Platform Engineering","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Senior technical and people leader responsible for driving the end-to-end delivery of the Data Lake platform, Enterprise Data Model, data ingestion, and curated data services that power data & analytics, AI, regulatory, and business reporting needs. The role leads a multi-disciplinary team of data engineers and contingent specialists, while partnering closely with Data Governance, Enterprise Architecture, AI Engineering, Business Units, Group Technology, and external vendors to deliver trusted, governed, and scalable data assets. Key Responsibilities : 1. Team Leadership Lead, coach, and develop a team of data engineers, platform engineers, and contingent workers across onshore and offshore models, including direct line management of permanent staff and contractors. Provide day-to-day technical guidance, code\u002Fdesign reviews, and architectural direction to the team on Azure Databricks, ADF, Cosmos DB, MongoDB, SQL, Python\u002FScala, Qlik Replicate, Fivetran, Enterprise Kafka, DataStage, Informatica and ingestion frameworks. Drive performance management, career development planning, and succession planning for the team. Build a high-performing culture of accountability, quality, and continuous learning; identify upskilling\u002Fcross-training needs and nominate talent for recognition. Support hiring, interviewing, and onboarding of new team members and vendor resources. 2. Data Platform Engineering & Architecture Delivery Own the roadmap, design, build, and operations of the Data Lake platform, including raw, structured, EDM, and curated\u002Fserving layers on Azure Databricks and Azure Data Stack. Drive the data uplift programme and convergence\u002Fdecommissioning initiatives (e.g., convergence, legacy data store remediation). Lead the design of scalable, reusable ingestion patterns (batch and near real-time) from core systems such as policy admin system, claims, marketing, and partner systems. Govern adoption of the group data model alignment (including SCD2 patterns, incremental processing, timestamp metadata) in line with Group\u002FRegional standards. Champion engineering best practices: CI\u002FCD, modular pipeline design, parameterised\u002Fconfig-driven frameworks, monitoring, and observability. 3. Data Governance, Quality & Compliance Support Partner with the Data Governance team to operationalise the Group Data Governance Operating Minimum Standards (data dictionary, CDE prioritisation, data quality, lineage, master data, data extraction). Provide technical stewardship for business and technical data lineage and support development\u002Fimplementation of Data Quality rules and remediation. Act as the technical approver\u002Fgatekeeper for data lake access provisioning, PII access, schema-level entitlements, and data sharing (internal and external\u002FRFP\u002Fvendor scenarios). Support responses to regulators (e.g., Bank Negara Malaysia \u002F BNM) on data governance, manual submissions to core systems, PIA, and legacy remediation plans. 4. Business Continuity, Risk & Operational Resilience Serve as the department's Business Continuity Coordinator (BCC) for Data Management, owning the BCP, call tree, alternate-site\u002FWFH arrangements, and annual BCP exercises. Ensure DR readiness, IT DR test participation, and recovery procedures for critical data platforms and pipelines. Manage incidents, root cause analysis, and post-mortem reviews for data platform and pipeline disruptions. 6. Vendor, Sourcing & Cost Management Lead RFP\u002FRFI evaluations, technical scoring, vendor workshops, and engagement decisions for data-related solutions. Manage delivery partners and contingent workforce — including scope, SLAs, performance, and commercial governance. Drive resource sourcing for specialised roles (Data Engineer, Cosmos DBA, Data Modeler, Solution Architect) including JD preparation and interview leadership. 7. Documentation, Standards & Continuous Improvement Ensure functional, technical, operational, and architecture documentation is maintained for all supported platforms and pipelines. Embed security guidelines for confidential \u002F PII \u002F Restricted-Sensitive data in line with Group Security and Group Data Policy. Identify automation and optimisation opportunities to improve cost, performance, and time-to-insight. Job Requirements : Education & Experience Bachelor's Degree (Master's preferred) in Information Technology, Computer Science, Data\u002FInformation Engineering, or related discipline. 10+ years of progressive experience in data engineering \u002F data platform \u002F data management roles, with at least 4 years in a people leadership capacity managing teams of 5+ engineers. Proven track record of delivering enterprise-scale data platforms (data lake \u002F lakehouse \u002F EDW) end-to-end in a regulated industry — insurance, banking, or financial services strongly preferred. Technical Expertise Deep hands-on expertise in Azure Data Stack: Azure Databricks, Azure Data Factory (ADF), Azure Data Lake, Unity Catalog, Cosmos DB, and Power BI. Strong programming proficiency in Python, Scala, and SQL; familiarity with Spark optimisation and Delta Lake. Solid understanding of data architecture, dimensional modelling, EDM, MDM (e.g., PruMDM\u002FReltio), SCD2, data lake\u002Flakehouse, data lineage, reconciliation, and CI\u002FCD for data. Working knowledge of Data Governance & Data Quality tooling — Collibra and\u002For Informatica (CDGC, IDQ, EDC) is a strong advantage. Exposure to AI\u002FML data enablement (MLOps, feature stores, model-ready datasets) and integration with Salesforce Data Cloud is an added advantage. Familiarity with API\u002Fstreaming integration patterns (Kafka, Event Hub, GraphQL, MongoDB connectors). Domain & Regulatory Knowledge Strong understanding of the insurance business domain (agency, customer, policy, claims, health, billing, product) and associated data flows. Awareness of BNM, PDPA, and Group regulatory expectations on data governance, privacy, and outsourcing. Leadership & Soft Skills Demonstrated ability to lead, mentor, and grow technical teams, including managing performance, succession, and capability building. Excellent stakeholder management — comfortable presenting to and influencing C-level audiences and Group\u002FRegional counterparts. Strong executive communication skills: able to translate complex technical topics into business-impact language and concise executive briefs. Highly proactive, self-motivated, and accountable; able to cope with challenging delivery timelines and concurrent priorities. Strong analytical, problem-solving, and decision-making skills with sound commercial judgement. Excellent interpersonal and written\u002Foral communication in English. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":809,"slug":810,"title":811,"location":13,"raw_job_location_address_addressLocality":812,"raw_hiringOrganization_logo_url":13,"raw_description":813},63205,"regional-development-manager-miri-pamb-prudential-assurance-malaysia-berhad","Regional Development Manager (Miri)","PAMB | Miri - CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Regional Development Manager (RDM) is responsible for driving agency growth, productivity, and leadership development across assigned branches. This role serves as the key field leader supporting Agency Managers and Unit Managers to strengthen business performance, talent pipeline, and agent activation, while ensuring alignment with regional strategies and company objectives. Principal Duties & Responsibilities: 1. Agency Performance & Business Growth Drive business performance , focusing on key indicators such as APE, recruitment, active agents, productivity, and case count. Monitor branch and agency performance regularly, identify gaps, and work with Agency Managers on improvement plans. Guide agencies in executing regional and company-driven initiatives to improve sales momentum and agent activity. Track progress against targets and provide timely updates to Assistant Director of Agency. 2. Field Leadership & Agency Support Act as the primary development and support contact for Agency Managers and Unit Managers within assigned branches. Conduct regular agency visits, engagement sessions, and performance discussions. Support Agency Managers in people management matters such as agent engagement, activity discipline, and team motivation. Reinforce company direction, campaigns, and key messages consistently across branches. 3. Recruitment & Talent Pipeline Development Support agency recruitment efforts, including activation of new agents and strengthening onboarding effectiveness. Identify and support potential future leaders within agencies (e.g. UM pipeline). Work with Agency Managers to improve agent retention and productivity in early career stages. 4. Leadership Development & Coaching Support development of Unit Managers (UM1\u002FUM2) through coaching conversations, performance reviews, and structured interventions. Reinforce leadership behaviours, sales discipline, and talent grooming within agencies. Collaborate with Assistant Director of Agency on leadership readiness, promotions, and succession planning. 5. Coordination, Reporting & Governance Support Prepare concise performance summaries, concerns, and recommendations for Assistant Director of Agency. Support agency governance matters such as promotions, contests, and recognition alignment (as guided). Ensure accurate dissemination of information related to campaigns, recognition criteria, and agency initiatives. Maintain professional and compliant communication with agencies at all times. Job Specification: Qualifications Bachelor’s degree in a relevant discipline. Experience Strong background in agency distribution \u002F sales‑driven environments. Strong field leadership and people management skills Good business acumen with ability to interpret agency performance data Effective communication and stakeholder engagement skills Coaching and development mindset Ability to manage multiple branches and priorities concurrently High level of ownership, accountability, and follow-through Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":815,"slug":816,"title":817,"location":13,"raw_job_location_address_addressLocality":625,"raw_hiringOrganization_logo_url":13,"raw_description":818},63043,"director-medical-officer-pamb-prudential-assurance-malaysia-berhad","Director, Medical Officer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Director, Medical Officer is responsible for shaping the technical direction of underwriting and claims across Affluent and mass market segments. This role is pivotal in driving PAMB’s transformation agenda—advancing digital and AI-enabled capabilities, and ensuring robust governance and service excellence to support the company’s strategy and future-ready operating model. The incumbent will collaborate with key stakeholders to drive continuous improvement, support product and campaign initiatives, and advance digital and AI-enabled capabilities that enhance efficiency, strengthen controls, improve decision quality, and elevate the overall customer and business experience. 1. Transformation, Automation and AI Excellence Provide visionary leadership to align underwriting and claims transformation with business objectives, regulatory requirements, and a culture of technical excellence. Champion the integration of advanced technology solutions—automation, AI, and analytics—to drive operational efficiency, superior decision quality, and enhanced customer experience. Direct the design and deployment of digital platforms and systems, streamlining processes, strengthening controls, and delivering measurable business outcomes. Oversee the implementation of automation and AI-enabled tools, consolidating Straight-Through Processing (STP) for clear accountability and optimized performance. 2. Affluent Underwriting Leadership Architect and lead the underwriting strategy for Affluent segments, ensuring alignment with risk appetite, regulatory standards, and service excellence. Build and mentor a high-performing team, setting technical standards and fostering innovation in digital underwriting solutions. Serve as the technical authority for complex Affluent cases, collaborating across business units to enable growth and differentiated customer value. Establish strategic partnerships with internal and external stakeholders to anticipate market trends, identify emerging risks, and proactively shape underwriting strategies. 3. Underwriting and Claims Technical Excellence Oversee the development and governance of underwriting and claims frameworks, guidelines, and quality standards for all business segments. Lead appeal management and engage with reinsurers on technical matters, product structures, and campaign initiatives. Strengthen governance for non-health claims (Personal Accident, Critical Illness, Total Permanent Disability, Death) and partner with Health and Claims teams to deliver seamless customer journeys. Manage relationships with key stakeholders (reinsurers, hospital networks, LIAM) to drive collaboration and continuous improvement. Develop and execute annual training roadmaps and specialized programs to sustain technical capability and professional standards. Ensure consistent application of guidelines and frameworks through robust training and governance. 4. Organizational Leadership & Change Management Drive the transition to a future-ready structure, including organizational redesign, new role creation, and consolidation of functions. Foster a culture of technical excellence, innovation, and continuous improvement across underwriting and claims. Provide strategic leadership and guidance during organizational change, ensuring alignment with business objectives and regulatory requirements. Job Specification Medical Degree (MBBS or equivalent). At least 10 years’ insurance experience in underwriting and claims. Deep expertise in risk assessment, medical underwriting, and claims adjudication. Experience in risk management, new business underwriting, and portfolio management. Strong digital\u002Ftechnology skills (AI, analytics, automation). Excellent medical and insurance product knowledge. Strong communication, stakeholder management, and organizational skills. Adaptable, resilient, and able to manage competing priorities. High integrity and discretion with confidential information. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":820,"slug":821,"title":822,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":823},76760,"manager-customer-engagement-martech-prudential-assurance-malaysia-berhad","Manager, Customer Engagement & MarTech","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. We are seeking a marketing technology specialist to support the PAMB Customer Engagement Platform (CEP) within the Marketing Technology team. The candidate will play a pivotal role in owning the end-to-end execution of marketing campaign on Prudential marketing tool - from requirement gathering and eDM development through to journey build, test, deployment and performance reporting. The candidate will work closely with business stakeholders, vendors, and the boarder Marketing team to ensure effective, well-governed customer communications. KEY RESPONSIBILITIES: Own the end-to-end delivery of digital campaigns on Salesforce marketing cloud, including eDM build, CloudPages, APIs and minimal coding using AMPscript. Design, develop and configure the most suitable journey and automations based on each campaign use case, including complex multi-branch journeys, decision splits and send-time optimization. Review campaign briefs from requestors, assess technical feasibility and advise on design limitations across email client (Gmail, Outlook, mobile) to ensure deliverability meets brand-guidelines and regulatory\u002Fcompliance requirement. Build and maintain reusable eDM templates and content components to improve turnaround and consistency across campaigns. Support data extension and personalization requirement, validating data flows between Data Cloud and Marketing Cloud, then conduct end-to-end testing across devices and email client to validate journey flow before production deployment Participate in and contribute to MarTech projects and initiatives across platform enhancements, system integration. QUALIFICATIONS & REQUIREMENTS : Experience and Qualification Minimum 5+ years of experience in Salesforce Marketing Cloud\u002Fmarketing technology or related campaign-execution role. Proven hands-on expertise across Marketing Cloud Engagement (MCE) (Journey Builder, Automation Studio, Email Studio, Cloudpages) and familiarity with Data Cloud \u002F Data Extensions. Exposure to Financial Services or insurance is an advantage. Bachelor’s degree in computer science, information technology, marketing, business or related fields. Strong analytics and problem-solving skills with strong attention to detail. Good communication and interpersonal skills and ability to manage multiple stakeholders collaboratively. Technologies and Tools Salesforce Marketing Cloud Salesforce Data Cloud AMPscript Experience with tools such as MS Word, Powerpoint, Excel and Jira Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":825,"slug":826,"title":827,"location":13,"raw_job_location_address_addressLocality":615,"raw_hiringOrganization_logo_url":13,"raw_description":828},63037,"assistant-director-product-amp-proposition-pamb-prudential-assurance-malaysia-berhad","Assistant Director, Product & Proposition","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is primarily responsible for leading and supporting the development of products that support the Company’s product delivery strategy. PRINCIPAL DUTIES & RESPONSIBILITIES: Define and execute product strategy aligned with the company’s growth ambitions, customer segmentation, and market positioning. Identify market gaps, emerging customer needs, and industry trends to inform product innovation and enhancement. Lead end-to-end product development from concept ideation through design, pricing, approval, launch, and post-launch optimization as per the Product Development Process defined by Product Steering Committee (PSC) and in accordance with the schedules set in product calendar. Work closely with actuarial, underwriting, operations, IT, marketing, distribution, and legal teams to deliver high-quality product initiatives that support company’s business objectives. Provide clear product positioning, selling concepts, and training support to enable high-quality advice and customer engagement Own ongoing product lifecycle management including enhancements, repricing, simplification, and rationalisation. Analyse product performance metrics (sales, profitability, persistency, claims experience, customer feedback). Proactively recommend actions to improve product sustainability, competitiveness, and customer value over time. Lead, mentor, and develop a team of product executives, fostering strong product mindset, accountability, and collaboration. JOB SPECIFICATION Degree in Business, Marketing, Actuarial Science, Economics or related disciplines Minimum 10 -12 years working experience in the insurance industry, preferably in the function of product development or product marketing. Well versed in insurance product. Proficient in written and spoken English and Bahasa Malaysia. Meticulous with the ability to work under pressure. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":830,"slug":831,"title":832,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":833},63040,"assistant-manager-agency-transformation-pamb-prudential-assurance-malaysia-berhad","Assistant Manager, Agency Transformation","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is a hands-on execution support role within the agency transformation team. The Assistant Manager supports the delivery of agency transformation initiatives by coordinating activities, tracking progress, and ensuring initiatives are implemented effectively on the ground. The role focuses on execution discipline, PMO support, and cross functional coordination to translate plans into day-to-day outcomes. Transformation Initiative Support Support the execution of assigned agency transformation initiatives across defined workstreams. Assist in coordinating deliverables, timelines, and dependencies to ensure timely completion of agreed actions. Track progress and provide regular updates to ensure visibility of execution status. PMO & Execution Support Support PMO processes, including status tracking, documentation, and follow‑up of action items. Maintain meeting cadence, prepare materials, and document decisions and outcomes. Flag execution risks, delays, or dependencies early for escalation. Stakeholder & Cross‑Functional Coordination Work with internal stakeholders across business and support functions to support initiative delivery. Assist in aligning stakeholders on timelines, responsibilities, and next steps. Facilitate communication and follow‑up to ensure actions are progressed. Data Tracking & Reporting Track delivery progress using defined KPIs and milestones. Prepare basic dashboards, reports, and insights to support execution monitoring. Highlight gaps in adoption or execution and support follow‑up actions. Field Implementation Support Support rollout and implementation of initiatives with field leaders and agency teams. Assist in ensuring initiatives are understood and embedded into day‑to‑day agency operations. Capture field feedback to support continuous improvement. Job Requirements: Qualifications: Bachelor’s degree in any discipline. Experience: Minimum 4 years of relevant working experience. Exposure to project coordination, transformation initiatives, strategy execution, or business operations is preferred. Prior experience supporting agency‑related initiatives is an advantage. Knowledge & Skills: Strong coordination and execution skills with attention to detail. Ability to manage multiple tasks and follow through on deliverables. Comfortable working with stakeholders and supporting issue escalation. Basic data analysis and reporting skills. Structured, disciplined, and proactive working style. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":835,"slug":836,"title":837,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":838},63045,"assistant-manager-provider-management-amp-connected-care-pamb-prudential-assurance-malaysia-berhad","Assistant Manager, Provider Management & Connected Care","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. PRINCIPAL DUTIES & RESPONSIBILITIES: Monitor provider performance and cost indicators, and support initiatives to improve network affordability and operational outcomes. Perform analytical assessments to support provider performance monitoring, cost analysis, and data-driven recommendations. Manage the assessment, onboarding, empanelment, and compliance requirements of healthcare providers to support network expansion and governance Develop and maintain strong partnerships with healthcare providers to support operational excellence, service quality, and strategic collaboration. Drive provider engagement, marketing collaborations, and customer steerage initiatives to enhance provider visibility and customer access. Prepare reports, presentations, and management updates to support decision-making and track the progress of key initiatives. Responsible in addressing service gaps, managing complaints, and driving continuous process improvements in line with our service standards and company policies. Continuously attend \u002F involved with training for personal and career development. Undertake projects \u002F other work and duties allocated by management as and when required. JOB SPECIFICATION: a. Qualifications Degree in Science, Business, Analytics, or a related discipline. b. Experience Minimum 2 years of relevant working experience. Experience in insurance, healthcare, provider management, and analytics is preferred. c. Knowledge Possess knowledge of life insurance and\u002For healthcare. Computer literate and proficient in MS Excel, MS Word, MS PowerPoint, and Power BI. Innovative and creative mindset. Self-assured, results-oriented, independent, and able to communicate confidently. Willing to travel. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":840,"slug":841,"title":842,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":843},63047,"executive-customer-promise-healthcare-claims-pamb-prudential-assurance-malaysia-berhad","Executive, Customer Promise - Healthcare Claims","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Scope: The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes. The complexity of the insurance business requires the incumbent to acquire a thorough knowledge of the different insurance products (and their functionalities \u002F technicalities) and operational processes to ensure claims are resolved in accordance with agreed service levels. The incumbent is also required to work closely with other operations departments in delivering excellent service quality to customers Principal Duties & Responsibilities: Adhering to our claims workflow in relation to accident and hospitalization claims procedure Assess and provide justifiable claims according to policy terms and conditions to our valued policy holders Approving claims within the department benchmark\u002Fturnaround time and authority limit Recommend for claim approval\u002Frepudiation Ensuring customers enquiry from all source of referrals are promptly attended and resolves via appropriate communication mode To ensure and monitor claims processing benchmark and turnaround time To correspondences on and day to day operation functions of the department and coordinates with other departments To handle incoming enquiries from internal or external parties via emails, phone calls and faxes. Updating and submission of reports as required by management within the agreed service standards Liaise with Prudential Malaysia’s IT division to troubleshoot issues \u002F cases encountered in the day to day operations. Continuously review and update\u002Fdocument the administrative rules and processes for effective and efficient operation of the sections. Continuously attend \u002F involve with training for personal and career development. Undertake projects \u002F other work and duties allocated by management as and when required. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":845,"slug":846,"title":847,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":848},63049,"executive-bank-reconciliation-pamb-prudential-assurance-malaysia-berhad","Executive, Bank Reconciliation","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. As the Executive, Bank Reconciliation, you will play a key role in supporting the Bank Reconciliation unit by performing bank reconciliation process on a daily basis by following the applicable standard operating procedures and internal policies. KEY RESPONSIBILITIES: Perform the reconciliation of GL bank balance against the bank statement balance. Perform the reconciliation of receipts and payments of the Company’s operating bank accounts. Perform investigation on the unreconciled items to ensure the open items are reconciled and resolved in a timely manner. Propose the resolution of open items and perform matching in the Bank Reconciliation System. Prepare the proposed journal entries to resolve the open items. Prepare daily bank reconciliation report. Perform data loading into Bank Reconciliation System on daily basis and ensure no integrity. Monitor tickets raised and liaise with both internal & external parties when there is any issue related to reconciliation and follow-up closely to ensure issue resolved in a timely manner. Ensure the bank reconciliation is performed in accordance to the relevant standard operating procedures. Work closely with the relevant stakeholders on any issue arising from bank reconciliation. Provide support on all issues identified from audit by external auditors, GwIA & Regional SOX team for bank reconciliation related area. Subject Matter Expertise (SME) for Bank Reconciliation System. Regularly engage in Bank Reconciliation System enhancement initiatives. Assist on any ad hoc & administrative tasks upon request. QUALIFICATIONS & REQUIREMENTS : Bachelor or Degree in finance, accountancy, banking, investment, economics or equivalent. Internationally recognized accounting qualification (ACCA, CPA, ICAEW, etc.) or working towards designation will be an added advantage. At least 3 years of working experience in the financial services industry such as insurance or banking. Working experience in the financial services industry such as insurance or banking will be an added advantage. Proficient in Microsoft Office applications & financial accounting system. Knowledge in any bank reconciliation system will be an advantage. Strong analytical and resolution skills. Good command of Bahasa Malaysia and English. Good interpersonal, communication and problem-solving skills. Independent, organized and possess good work ethics with a positive attitude. Flexible and able to adapt in a dynamic environment. Attention to details, meticulous and diligent. Strict compliance with all applicable deadlines and able to work under pressure. Responsible and willing to learn. WHY JOIN PRUDENTIAL? At Prudential, you will be part of a purpose-led organization where your work creates meaningful impact, your growth is supported, and your contributions help shape a better future for our customers and communities. Meaningful work that creates a real difference. Continuous learning and career development opportunities. Collaborative and inclusive workplace. Opportunities to innovate, grow and make an impact. A culture where you can Connect, Grow, Succeed. If you are ready to build a meaningful career with Prudential, we would love to hear from you. Click Apply to submit your application. Only shortlisted candidates will be contacted. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":850,"slug":851,"title":852,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":703},63059,"internship-actuarial-services-pamb-prudential-assurance-malaysia-berhad","Internship, Actuarial Services",{"id":854,"slug":855,"title":856,"location":13,"raw_job_location_address_addressLocality":634,"raw_hiringOrganization_logo_url":13,"raw_description":857},63066,"manager-pricing-pamb-prudential-assurance-malaysia-berhad","Manager, Pricing","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The incumbent is responsible to assist the Senior Manager or Team Lead to define and implement appropriate Actuarial standard and work processes in relation to the provision of actuarial services of the Company. Actuarial knowledge and skills are necessary in various aspects of insurance business, e.g. product design and pricing, analysis of the company’s claims, persistency and expense experience to set pricing assumptions, arrangement of reinsurance, calculation of reserves and profit reporting under various regulatory bases to assess financial health of a new product. Principal Duties & Responsibilities: Team lead in the product development \u002F pricing process with other relevant Departments (Marketing, IT and Operations), with the aim of designing products in line with company profitability targets and risk appetite. Provide technical support and specifications with respect to new insurance products Recommend appropriate pricing assumptions and profitability targets. Undertake pricing of products based on agreed pricing assumptions and profitability targets in Prophet. Correct and timely pricing of products Accurate and timely provision of actuarial support to Product Implementation Team. This includes review of policyholder documentation \u002F sales materials, formula specs for Sales Illustrations, review of test plans, etc Review and analyse Prophet model office financial output. This will include all financial output where Prophet is used (Statutory Valuation, Embedded Value, New Business Profitability, Solvency II \u002F GIECA, IFRS profits and other financial projections for product submissions to internal stakeholders, regional head office and regulators). Perform reasonableness checks as appropriate Interpret and communicate results to Manager \u002F Senior Manager and other internal and external stakeholders. Accurate and timely production of financial output. Preparation of pricing documentation for submission to Product Steering Committee, Regional reviewer, BNM, and response to relevant queries Assess risks inherent in a new product, communicate implications effectively and identify mitigating solutions to manage risk Participate in and influence various company-wide business initiatives. This includes product and process reviews, business retention and solutioning, regulatory change requirements, system upgrade initiatives, etc Provision of general actuarial advice and expertise to address policyholder \u002F agent \u002F regulatory queries where necessary. Ensure information provided is accurate, sufficiently detailed to the audience intended and addresses issues at hand Provide general supervision to team in charge, ensuring consistent career growth and opportunities provided Job Requirements: Qualifications: Degree in Actuarial Science \u002F Mathematics \u002F Statistics \u002F Physics or other physical sciences or numerate discipline Good progress in actuarial professional examinations Experience: At least 5 years relevant working experience Knowledge A numerate and analytical mind Proficiency with programming tools (e.g. Visual Basic) Practical knowledge in Prophet (preferred) or other projection software would be preferred Must be meticulous with the ability to work under pressure Must be self-motivated with the ability to work under minimum supervision Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":859,"slug":860,"title":861,"location":13,"raw_job_location_address_addressLocality":618,"raw_hiringOrganization_logo_url":13,"raw_description":862},63073,"pamb-manager-key-account-management-pamb-prudential-assurance-malaysia-berhad","PAMB | Manager, Key Account Management","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The position is responsible for providing a wide range of complex and confidential administrative and secretarial support to the Director in managing day-to-day operations. In addition, the role drives cross-functional coordination and partnership with bank, ensuring processes are in place, and identifying synergies across projects and initiatives to facilitate effective collaboration. The role also involves managing internal stakeholders on strategic initiatives as well as business-as-usual (BAU) matters. PRINCIPAL DUTIES & RESPONSIBILITIES: 1. Administration Provide administrative support to the Director, including calendar management, meeting coordination, and travel arrangements Manage departmental documentation, including stamping, filing systems, databases, and expense processing (e.g. purchase\u002Fpayment requisitions) Coordinate with vendors (e.g. hotels, event organizers, ticketing agents) and source corporate gifts Ensure smooth office operations, including maintenance of equipment functionality Perform checker role for non-sales related staff claims Maintain proper sales documentation in compliance with audit requirements, including supporting audit preparation through timely compilation of relevant documents. 2. Meeting Plan, coordinate, and schedule the meeting, including alignment on agenda and attendees Prepare and consolidate the meeting deck\u002Fmaterials in advance Circulate meeting invitations, agenda, and materials within the agreed timeline Facilitate the meeting and manage time to ensure agenda coverage Capture discussion points, decisions, and action items Circulate meeting minutes and track follow‑up actions to closure 3. Sales Admin & Support Coordinate with the sales team and stakeholders on sales-related matters and initiatives Attend to sales-related queries from internal and external parties Manage sales operational support, including PD Sales support, form reviews, and sales materials (stock control, forecasting, distribution) Perform checker role for sales-related documents and claims 4. Provide other ad-hoc support as and when required JOB SPECIFICATION: a. Qualifications: Diploma or Degree with a proven track record. Prior bancassurance experience with a proven track record in life insurance sales management would be preferred. b. Experience: Minimum 5 years of related experience in a similar capacity. c. Knowledge: Strong analytical thinking with sound business and financial acumen; strategic and results‑oriented. Meticulous with the ability to work under pressure. Business planning and project management background would be an added advantage. Excellent communication, writing, research, presentation, interpersonal, and negotiation skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":864,"slug":865,"title":866,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":867},63074,"senior-manager-health-proposition-and-growth-pamb-prudential-assurance-malaysia-berhad","Senior Manager, Health Proposition and Growth","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Scope: This role plays a pivotal part in accelerating the growth of the Health business by shaping compelling health propositions, activating distributions to drive sales, and delivering sustainable health targets. Sitting at the intersection of strategy and execution, the role translates health priorities into clear propositions, practical enablement, and measurable outcomes across the distribution. The successful candidate will combine strong commercial acumen with a passion for health propositions, working closely with Agency, Marketing, and Operations, while driving effective communication and engagement with Agency and Marketing teams to build momentum, alignment, confidence, and consistent results in health sales. Principal Duties & Responsibilities: Build winning health propositions Shape and evolve health propositions that are customer centric, commercially compelling, and clearly differentiated, translating product capabilities into strong value stories that drive demand. Bridge product strategy and sales reality Work closely with internal stakeholders to ensure health propositions are practical, well positioned, and easy for distribution to execute in real customer conversations, with strong communication and engagement across Agency and Marketing to drive alignment and execution excellence. Activate Agency to drive results Enable and energise distribution with clear selling narratives, proposition playbooks, and targeted tools that build confidence and capability in health selling. Turn enablement into sales outcomes Design and support training, campaigns, and activation initiatives that directly improve health penetration, conversion, and overall sales performance. Own health growth delivery Track health sales performance against targets, identify gaps and opportunities, and drive focused actions to improve results at agent, unit, and portfolio level. Use insights to scale growth Leverage data and on‑the‑ground feedback to refine propositions, sharpen execution, and continuously improve commercial effectiveness. Job Specification: Qualifications Bachelor’s degree in any discipline. Experience Minimum 8 years of relevant experience in product development and management, product activation or growth roles. Experience in insurance product management and\u002For insurance sales, particularly within the Agency distribution channel, is a strong advantage. Exposure to health or financial services businesses, with proven involvement in driving commercial outcomes, is preferred. Knowledge & Skills Strong commercial mindset with the ability to balance product strategy and sales execution. Good understanding of how insurance products are positioned, sold, and activated. Proven ability to translate product concepts into clear selling propositions and practical actions. Strong stakeholder management skills, with the ability to work across multiple stakeholders. Excellent communication and stakeholder engagement skills, with confidence engaging Agency, Marketing, senior stakeholders, and large distribution groups. Self-driven, adaptable, and comfortable operating in a fast pace, performance, oriented environment. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":869,"slug":870,"title":871,"location":13,"raw_job_location_address_addressLocality":872,"raw_hiringOrganization_logo_url":13,"raw_description":873},63208,"intern-branch-digital-activation-damansara-intan-pamb-prudential-assurance-malaysia-berhad","Intern - Branch Digital Activation (Damansara Intan)","PAMB | Damansara Intan - CEC","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. SCOPE OF WORK\u002FRESPONSIBILITIES • Act as a Digital Ambassador at branches: Proactively engage walk-ins customers and complete transactions via PRUServices or PruBSN Touch. • Promote digital awareness at branch by maintaining simple in-branch prompts and explain key benefits • Deliver end-to-end PRUServices registration support, including step-by-step guidance on registration, password setup, and first-time login. • Guide customers to complete common self-service journeys (e.g., view policy details, update contact details, enrolment of credit\u002Fdebit card deduction, download documents, make simple enquiries) while reinforcing safe digital practices. • Troubleshoot basic access issues (e.g., login reset, navigation guidance) and escalate complex cases to supporting team. • Act as the first point of contact for walk-in customers, proactively managing queues and guiding suitable cases to self-service channels via the online portal to deliver a smoother, faster, and more seamless customer experience. • Capture and log customer feedback and pain points (top questions, drop-off reasons, usability issues) and provide weekly insights to Customer Engagement\u002FDigital Solutions teams. • Support adoption data analysis: maintain a simple branch-level tracker (e.g., registrations, active users, top self-serve journeys, conversion rate from assisted-to-self-serve) and highlight trends\u002Fopportunities to improve PRUServices usage Key Assignment Work : 1.Assisted Digital Onboarding & Customer Engagement • Apply effective communication and customer interaction skills to guide walk-in customers through PRUServices registration and usage, enabling successful adoption and a positive first-time experience • Explain digital tools in a simple and clear manner to customers across different age groups and levels of digital confidence, ensuring ease of understanding and adoption • Learn basic principles of customer experience and service management in a real business environment 2. Digital Adoption & Change Exposure • Support the branch’s strategic shift from manual servicing to digital self-service, driving greater efficiency, scalability, and improved customer experience • Observe customer reactions and resistance to digital tools • Learn how organisations encourage change through assisted adoption, not just technology 3. Observation & Insight Documentation • Observe and document: o Common customer questions o Difficulties faced during onboarding o Reasons customers prefer branch visits over digital self-service 4. Adoption Analytics & Campaign Initiatives • Use Excel to track branch adoption (registrations, logins, usage) and report findings to CE. • Identify key customer segments and touchpoints to suggest targeted nudges for PRUServices. • Partner with CE to design, execute, and evaluate campaign initiatives. • Prepare a brief weekly dashboard with recommendations for improved adoption and experience. 5. Queue Management • Facilitate smooth branch front-desk operations by directing walk-in customers to the appropriate service channel (counter or PRUServices self-service), according to case suitability. • Contribute to decreased waiting times by assisting customers with quick digital transactions, such as simple enquiries or document downloads, during their branch visits. • Collaborate effectively with branch staff to manage peak-hour traffic and ensure seamless handover or escalation for cases requiring additional support. • Monitor queue patterns and provide actionable recommendations—for example, identifying top reasons for visits or optimal times for customer engagement—to enhance overall branch service efficiency. 6. Ad-hoc and Admin task • Prepare and maintain approved PRUServices onboarding materials (quick guides, FAQs, QR prompts) for branch use • Maintain accurate and timely records for reporting purposes, including daily registration counts and logs of common issues. • Perform other reasonable administrative tasks assigned by the reporting manager\u002Fmentor to support day-to-day branch operations and customer engagement activities REQUIREMENTS : 1. Good Communication Skills 2. Tech savvy 3. Social Skills 4. Microsoft Excel – skilled in analysis and reporting key observations LEARNING OUTCOMES : 1. Understand how digital services support customer experience in a corporate organisation 2. Gain real customer engagement and service exposure 3. Develop communication, observation, and basic analytical skills 4. Experience how digital adoption is implemented on the ground, not just in theory 5. Build practical presentation and storytelling skills 6. Strengthen data literacy: collect, clean, and analyse data and translate findings into actionable items 7. Learning the basics of campaign planning 8. Apply privacy and compliance awareness in a customer-facing setting (e.g., consent, data protection, and secure login practices) when supporting PRUServices usage Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":875,"slug":876,"title":877,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":878},63033,"academia-portfolio-lead-pamb-prudential-assurance-malaysia-berhad","Academia Portfolio Lead","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Academia Portfolio Lead is responsible for designing and governing the end-to-end agency learning architecture. This role owns curriculum standards, flagship program design, trainer certification (TTT), and ensures that learning initiatives are outcome-driven and aligned to business strategy. 1. Learning Architecture & Curriculum Design Develop and maintain structured learning pathways (Agent to Leader). Own flagship program design and continuous updates. Define learning outcomes and align them with business-linked KPIs. 2. Program Ownership & Governance Appoint Program Owners for each flagship initiative. Conduct quarterly curriculum reviews and refinement. Ensure compliance with regulatory and professional standards. 3. Trainer Development & Certification Design and implement TTT frameworks. Certify and calibrate trainers against facilitation and coaching standards. Build trainer capability to support scalability. 4. Learning Impact & Continuous Improvement Design and oversee Learning Impact Dashboard. Analyse feedback from Regional execution teams and refine programs. 5. Strategic Stakeholder Engagement Partner RHOT and AD Team to anticipate future capability needs. Present curriculum strategy and impact updates to senior management. Job Specification: Qualifications Bachelor’s degree in a relevant discipline. Experience Strong experience in learning design, curriculum development, and trainer capability building. Exposure to agency or sales‑driven training environments. Strong stakeholder management and execution skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":404,"slug":405,"title":406,"location":13,"raw_job_location_address_addressLocality":631,"raw_hiringOrganization_logo_url":13,"raw_description":880},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Responsible for driving manpower growth and agency productivity by leading recruitment strategies, financing schemes, and agency enablement initiatives through effective coordination and stakeholder collaboration. Drive and strengthen the agency talent acquisition strategy by building a sustainable pipeline of quality Standard Agents and PRUVenture candidates, with a strong focus on proactive sourcing, recruitment activation, and conversion. The role will work closely with agency leaders, branches and regions to generate recruitment momentum and expand access to quality talent pools. Key Role & Responsibilities 1. Talent Acquisition & Pipeline Building Develop and execute proactive talent acquisition strategies for Standard Agent and PRUVenture Beyond recruitment. Build a sustainable pipeline of quality candidates, with emphasis on working professionals and experienced talent. Identify and develop new sourcing channels, partnerships and talent communities beyond traditional agency recruitment sources. Drive targeted sourcing initiatives for priority professional segments such as bankers, sales professionals, executives and other high-potential career switchers. 2. Recruitment Marketing Strategy & Proposition: Drive Marketing, promotion and awareness of recruitment proposition to strengthen reach, engagement and candidate interest. Develop clear and compelling positioning for key recruitment propositions, including standard agent and PRUVenture, tailored to priority talent segments. Develop recruitment content, pitch materials, toolkits and communication assets that enable agency leaders and recruiters to engage prospects effectively. 3. Recruitment Activities & Activation Initiate and drive recruitment activities at national, regional and branch levels to continuously generate prospects. Develop recruitment campaigns, career events, networking sessions, referral initiatives and candidate engagement activities. Partner with agency leaders to strengthen their prospecting and recruitment activities. Translate recruitment strategy into practical field activities that generate measurable candidate pipelines. 4. PRUVenture Onboarding & Controls Build a dedicated candidate funnel for PRUVenture Beyond and other strategic recruitment propositions. Oversee PVB application and onboarding governance, ensuring eligibility, process compliance, application & interview quality, timely enrolment and accurate tracking. Position the agency career proposition effectively to attract quality professionals. Work closely with internal stakeholders and agency leaders to improve candidate engagement and conversion. Support recruitment initiatives that strengthen both recruitment quantity and quality. 5. Funnel Management & Governance Own recruitment funnel tracking from prospecting through application, data discipline, pipeline governance and follow-up through to improve conversion and contracting. Identify funnel gaps and implement interventions to improve conversion. Establish clear recruitment activity and pipeline KPIs. Use data and insights to identify high-potential sourcing channels, candidate segments and recruitment opportunities. 6. Agency Leader Engagement Engage agency leaders to identify recruitment needs and opportunities within their respective businesses. Support leaders in developing recruitment plans and building stronger prospect pipelines. Share market insights, sourcing opportunities and recruitment best practices with the field. Drive stronger ownership and consistency of recruitment activities across branches and regions. 7. Stakeholder & Partnership Management Partner with Agency Distribution, Recruitment Strategy, Marketing, HR\u002FTalent Acquisition and other relevant stakeholders. Explore external partnerships with professional associations, corporations, universities, communities and talent platforms where relevant. Coordinate recruitment campaigns and initiatives to ensure strong execution and measurable outcomes. Job Specification: a. Qualifications Bachelor’s Degree in Business, Marketing or any other related field b. Experience Minimum 7 years’ experience in insurance\u002F financial services industry. Understanding of Agency business channel, compensation and development structure. Project management skills and ability to manage multiple priorities. Experienced in either Agency Training, Strategic Development, Agency Development or Strategic Business Planning is an added value. c. Knowledge Strong leadership capabilities that can lead, influence and motivate to create a high performing team. Strong strategic and forward-thinking skills. Strong critical thinking and problem-solving skills. Strong communication skills with ability to communicate with senior management team, internal and external stakeholders. Strong analytical skills and ability to connect the dots. Self-motivated and able to work under minimum supervision always. Demonstrate high willingness to learn and go beyond status quo. Works well under pressure, and a good team player. Proficiency in Microsoft Word, Excel and Powerpoint. Demonstrated proficiency in written and verbal communications skills in English. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn"]