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Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description We are seeking a highly skilled and motivated Lead Business Intelligence Developer to join our Data & Analytics team. The ideal candidate will have strong experience designing, developing, and supporting enterprise-scale data warehouse solutions, modern cloud-based data platforms, and business intelligence environments. This role requires expertise in data warehousing, dimensional modeling, ETL\u002FELT development, Microsoft Fabric, Power BI, and modern data engineering practices. The successful candidate must be a self-starter who can work independently while also collaborating effectively with business stakeholders, analysts, architects, and fellow engineers. Key Responsibilities Design, develop, and maintain scalable enterprise data warehouse solutions. Build, optimize, and support ETL\u002FELT pipelines using modern data integration tools and frameworks. Develop and maintain data ingestion, transformation, and orchestration processes in Microsoft Fabric. Create and manage Fabric Data Engineering workloads including: Data Pipelines Dataflows Gen2 Notebooks Lakehouses Warehouses Design and implement robust dimensional models (Star and Snowflake Schemas) to support reporting and analytics. Develop complex T-SQL code including stored procedures, views, functions, and performance optimization. Build and maintain Power BI semantic models, reports, dashboards, and DAX measures. Develop data engineering solutions using Python and PySpark for large-scale data processing. Monitor data quality, troubleshoot issues, and implement data governance best practices. Collaborate with business users and technical teams to gather requirements and translate them into scalable data solutions. Participate in architecture reviews, code reviews, and technical design discussions. Support operational activities including deployment, monitoring, performance tuning, and production support. Required Qualifications Technical Skills 5+ years of experience in Data Engineering, Data Warehousing, or Business Intelligence. Extensive experience with: SQL Server T-SQL Development SSIS (SQL Server Integration Services) Enterprise Data Warehousing Dimensional Modeling Strong experience designing: Star Schemas Snowflake Schemas Fact and Dimension Tables Slowly Changing Dimensions (SCD) Hands-on experience with Microsoft Fabric: Data Factory Data Pipelines Dataflows Gen2 Notebooks Lakehouses Data Warehouses OneLake Strong experience using: Python PySpark Spark-based Data Processing Advanced Power BI skills: Semantic Models Dataset Design DAX Development Dashboard Development Performance Optimization Experience working with: Data Integration ETL\u002FELT Frameworks Data Quality Processes Data Governance Practices Preferred Qualifications Microsoft Fabric Certifications. Azure Data Engineering experience. Experience implementing metadata-driven ingestion frameworks. Experience building audit, logging, and monitoring solutions. Knowledge of CI\u002FCD processes and DevOps practices. Experience supporting large-scale enterprise analytics platforms. Experience with Agile\u002FScrum methodologies. Soft Skills Strong analytical and problem-solving abilities. Ability to work independently with minimal supervision. Excellent communication and stakeholder management skills. Strong documentation and organizational skills. Team-oriented mindset with a willingness to mentor and share knowledge. Ability to manage multiple priorities in a fast-paced environment. Skills Business Intelligence (BI) Solutions, Business Intelligence Tools, Database Reporting, Data Warehousing (DW), SQL Server BI Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":230,"slug":231,"title":232,"location":13,"raw_job_location_address_addressLocality":227,"raw_hiringOrganization_logo_url":13,"raw_description":233},80163,"senior-software-engineer-integon-services-co","Senior Software Engineer","Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description We are seeking a Senior Software Engineer who thrives on solving complex challenges and driving technology transformation. In this role, you will actively participate in the modernization of mission-critical legacy .NET applications by upgrading them to .NET 8, containerizing workloads, and leveraging modern frameworks like Blazor and Angular. This is not just a migration role, it is an opportunity to shape the future architecture of our enterprise applications, build modernization frameworks, and influence how our engineering teams adopt cloud-native and cross-platform strategies going forward. Key Responsibilities Actively participating in the upgrade of legacy .NET Framework applications (Windows Services, Console Apps, Web Forms) to .NET 8. Modernize user interfaces using Blazor and Angular, moving away from older Web Forms. Refactor and optimize existing codebases for maintainability and scalability. Collaborate with DevOps to implement CI\u002FCD pipelines and cloud deployment strategies (Azure\u002FAWS\u002FGCP). Ensure seamless database integration with ADO.NET and micro-ORMs like Dapper. Act as a technical mentor to junior developers during modernization projects. Drive architectural discussions on microservices, API-first design, and modern security practices. Required Skills & Experience 6+ years of professional .NET development experience. Strong expertise in .NET Framework (4.x) and .NET 8. Hands-on experience with Windows Services, Console Apps, and Web Forms. Proven experience with Blazor (Server\u002FWeb Assembly) and Angular (2+). Proficiency in ADO.NET and micro-ORMs like Dapper. Strong background in application containerization (Docker, Kubernetes). Experience with SQL Server (or equivalent relational databases). Familiarity with microservices architecture and distributed systems. This position does not include supervisory responsibilities. Skills Software Development Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":49,"slug":50,"title":12,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":236},"National General Tijuana","Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood. Our Benefits Full paid during training Nine days of Paid Time Off (PTO) in addition to regular vacations Fully reported wages to IMSS and Infonavit  Weekly food vouchers of $328 MXN Weekly Payment Life and burial insurance Internet and electricity bonus Special discounts at establishments Employee Referral Program Monthly activities and celebrations Job Description This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties. Key Responsibilities: Establishes a connection with customers to gather and capture information, to file a first notice of loss claim Provides an overview of the basic claims process and information of a general nature to customers.  Receives, screens, and routes incoming telephone calls and other electronic correspondence. Contacts or receives contact from customers or other claim-related third parties to obtain and\u002For provide necessary file information to comply with quality and process standards Follows established guidelines specific to each claim report or inquiry to include clear and accurate documentation Assist customers with scheduling auto and\u002For property inspections, and a rental car as needed Remain empathetic, and engaged during customer interactions. Uses online resources, system-generated prompts, and claims knowledge to assist customers, and set expectations for the next steps to resolve their claim Preferred Qualifications: Education and Experience High School Diploma\u002F GED or equivalent experience Call Center experience (Preferred) Insurance industry knowledge (Preferred) Functional Skills Ability to empathize with the customer. Performs routine tasks of basic complexity under general supervision. Computer Skills Good organization skills with timely follow-up skills Good oral and written communication skills Fully Bilingual (English\u002FSpanish) For this position, we offer up to $ 24,000 MXN. monthly before taxes. Skills Business Administration, Business Management, Call Center Management, Claims Administration, Quality Management Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":238},"Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description The Customer Service Associate III handles moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolves service concerns while documenting customer requests, and completing changes to policies. This individual provides service to customers, which may include inbound\u002Foutbound calls, incoming correspondence, other communications sources and call transfers for service transactions. What You’ll Do Establish rapport with customers and gather details to file First Notice of Loss (FNOL) claims. Provide clear explanations of the claims process and next steps. Receive, screen, and route incoming phone calls and electronic correspondence. Communicate with customers and third parties to obtain or provide claim‑related information. Accurately document customer interactions following established guidelines. Assist with scheduling inspections and arranging rental cars when needed. Demonstrate empathy, patience, and professionalism during every conversation. Use online systems and prompts to guide callers and set expectations. What You Bring Required Advanced English and Spanish (fully bilingual). Strong verbal and written communication skills. Ability to multitask across multiple systems. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong attention to detail and ability to follow structured procedures. Minimum 1 year of call center experience Preferred (Nice to Have) Experience in claims, customer service, or call center environments. Prior exposure to insurance processes or terminology. Job Requirements & Schedule Training Schedule: 5:30 a.m. – 3:00 p.m. Work Schedule (flexibility required): Availability: Monday to Friday starting at 5:00 a.m., and a short shift on Saturday. Fixed schedule will be assigned after training. Work Location On-site and eligible for work-from-home after 4 months, based on performance and readiness. Why Integon We offer rewards that support your wellbeing, your family, and your growth. Compensation and Financial Benefits Paid training. Fully reported wages to IMSS and Infonavit. Savings Fund. Profit Sharing. Weekly food vouchers. Weekly payment schedule. Life and burial insurance. Wellbeing Nine days of Paid Time Off (in addition to annual vacations). Nine paid company holidays per year. Marriage Leave. Parental Leave. Access to learning platforms for your professional development. Employee referral program. Discounts with partner establishments. Monthly employee events and celebrations. Workplace On‑site parking. On‑site wellness center. On‑site coffee shop. Gaming room. Who Thrives Here You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field. Apply Today Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success. Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":110,"slug":111,"title":112,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":240},"Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood. Our Benefits Full paid during training Nine days of Paid Time Off (PTO) in addition to regular vacations Fully reported wages to IMSS and Infonavit Weekly food vouchers of $316 MXN Weekly Payment Life and burial insurance Parking On-site Wellness Center On-site Exclusive coffee shop on-site Special discounts at establishments Employee Referral Program Monthly activities and celebrations About the role The Customer Service Representative handles questions and issues from both customers and agents. They work to keep and build good relationships between policyholders and the insurance company. Key Responsibilities: Take responsibility for any question, issue, or mistake that could affect the policyholder or agent and decide on the best solution. Answer incoming calls, handle questions about existing policies, and decide on the best course of action. Be the first contact after a policy is sold, identify risks, and ask the right questions. Record details of each call, process policy changes, handle DMV filings, answer billing questions, take payments, and show excellent phone manners, dedication to customer service, and strong problem-solving skills. Handle health policy requests like policy questions, cancellations, updating profiles, billing adjustments, and refunds. Check policy details to understand special circumstances, provide coverage information, answer complex billing questions, process policy changes accurately, and gather necessary underwriting information to ensure correct premiums. Handle most situations independently, resolve conflicts, and empathize with customers. Provide feedback when training needs are identified. Promote teamwork through reliability and group cohesion. Suggest process improvements to leadership. Education and Experience High School Diploma\u002F GED Call Center experience (Preferred) Insurance industry knowledge (Preferred) Minimum Skills and Competencies: The following skills and abilities are required. Adjustments can be made for individuals with disabilities. Fully Bilingual (English\u002FSpanish) Must be customer-focused and able to effectively troubleshoot and resolve questions and concerns. Able to multitask and manage multiple systems daily. Desired Skills: Previous experience in insurance customer service. For this position, we offer up to $ 24,000 MXN. monthly before taxes. Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":128,"slug":129,"title":130,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":242},"Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description Join Integon, a certified Great Place to Work, and help connect potential customers with the insurance solutions that fit their needs. About Integon Integon is an insurance service provider and the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high‑quality property and casualty insurance services. As part of a winning team, you’ll find opportunities for personal growth and a workplace that values your individuality. About the Role As a Lead Generator, you will initiate contact with potential customers, understand their needs, and connect qualified leads with licensed agents who complete the insurance sale. You will communicate clearly across multiple channels and ensure every interaction reflects professionalism, empathy, and a positive customer experience. This role is ideal for people who enjoy connecting with others, asking great questions, and supporting customers through their buying journey. What You’ll Do Communicate with potential customers to follow up on inquiries and interest in insurance. Identify customer needs and respond promptly, accurately, and professionally. Gather relevant information and document all interactions in internal systems. Transfer qualified leads to licensed agents for policy completion. Provide friendly, efficient customer support in every conversation. What You Bring Required High School Diploma, GED, or equivalent experience. Advanced English and Spanish (fully bilingual). Strong verbal and written communication skills. Ability to multitask while working across multiple systems. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong attention to detail and accuracy with procedural tasks. Preferred Experience in customer service, sales support, or call center environments. Why Integon We offer rewards that support your wellbeing, your family, and your growth. Compensation and Financial Benefits Paid training. Fully reported wages to IMSS and Infonavit. Savings Fund. Profit Sharing. Weekly food vouchers. Weekly payment schedule. Life and burial insurance. Wellbeing Nine days of Paid Time Off (in addition to annual vacations). Nine paid company holidays per year. Marriage Leave. Parental Leave. Access to learning platforms for your professional development. Employee referral program. Discounts with partner establishments. Monthly employee events and celebrations. Workplace On‑site parking. On‑site wellness center. On‑site coffee shop. Gaming room. Who Thrives Here You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field. Apply Today Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success. Skills Customer Experience (CX), Inside Sales, Meeting Goals, Sales Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":87,"slug":88,"title":89,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":244},"Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description The Loss Drafts Senior Associate is responsible for managing complex property damage and loss draft claims while ensuring compliance with established guidelines and requirements. This role reviews claim documentation, analyzes claim notes within the system of record, requests and evaluates inspections, and determines when exceptions may be required to support claim resolution. The Senior Associate serves as a key resource for borrowers, contractors, attorneys, and internal partners by providing accurate guidance throughout the claims process, handling escalated inquiries, resolving complaints, and facilitating the timely disbursement of claim funds. Success in this role requires strong attention to detail, critical thinking, excellent communication skills, and a customer-focused approach to delivering a positive experience. Key Responsibilities Respond to customer inquiries and requests through written and verbal channels in a timely, professional, and customer-focused manner. Review, validate, and evaluate claim-related documentation to ensure accuracy, completeness, and compliance with established requirements. Request inspections and analyze inspection results to support claim processing and funding decisions. Submit draw requests for claim funds when applicable and in accordance with established procedures. Review claim files and claim notes to determine appropriate next steps and identify potential exceptions when necessary. Provide guidance to borrowers, contractors, attorneys, and other stakeholders regarding claim status, requirements, and next steps. Handle escalated customer concerns and complaints with professionalism, empathy, and sound judgment. Follow standard operating procedures and quality guidelines to ensure consistent and accurate claim handling. Assist with cross-training and knowledge-sharing initiatives for inbound representatives when applicable. Maintain detailed and accurate records by updating claim files, systems, and customer notes. Support inbound call volume and operational needs to help meet client expectations and service level agreements (SLAs). Verify and document claim check deposits and claim fund disbursements within the system of record. Key Competencies Strong attention to detail and ability to review documentation with a high degree of accuracy. Excellent verbal and written communication skills. Strong active listening skills with the ability to understand customer needs, identify concerns, and provide accurate guidance and solutions. Strong customer service and relationship-building skills. Ability to de-escalate challenging customer situations with professionalism, empathy, and sound judgment. Critical thinking and problem-solving abilities. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Ability to work independently while collaborating effectively with cross-functional teams. Commitment to providing a positive customer experience and maintaining quality standards. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Claims Processing, Customer Communications, Detail-Oriented, Document Validation, Workflow Management Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us",{"id":68,"slug":69,"title":70,"location":13,"raw_job_location_address_addressLocality":235,"raw_hiringOrganization_logo_url":13,"raw_description":246},"Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description About Integon Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high‑quality property and casualty insurance services that help people protect what matters most. As part of a winning team, you’ll find opportunities for personal growth and a workplace that values your individuality. About the Role As a Roadside Rescue Advisor, you will coordinate emergency support by connecting customers with roadside assistance service providers. You’ll work with urgency and professionalism to dispatch the right provider, communicate updates clearly, and ensure customers feel informed and cared for throughout the rescue process. This role is ideal for people who stay calm under pressure, communicate with empathy, and enjoy helping customers in moments of need. What You’ll Do Use active listening and probing questions to fully understand customer situations. Show empathy, professionalism, and reassurance in every interaction. Resolve routine, complex, and unique roadside assistance issues. Aim for first‑call resolution and support high levels of customer satisfaction. Locate and engage service providers to ensure fast, efficient roadside rescues. Maintain clear communication with customers and service partners throughout the process. Follow established procedures and adhere to time‑sensitive protocols. What You Bring Required High School Diploma, GED, or equivalent experience. Advanced English and Spanish (fully bilingual). Strong verbal and written communication skills. Ability to multitask and work across multiple systems. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong attention to detail and ability to follow structured procedures. Preferred Experience in customer service, emergency dispatch, call centers, or related environments. Why Integon We offer rewards that support your wellbeing, your family, and your growth. Compensation and Financial Benefits Paid training. Fully reported wages to IMSS and Infonavit. Savings Fund. Profit Sharing. Weekly food vouchers. Weekly payment schedule. Life and burial insurance. Wellbeing Nine days of Paid Time Off (in addition to annual vacations). Nine paid company holidays per year. Marriage Leave. Parental Leave. Access to learning platforms for your professional development. Employee referral program. Discounts with partner establishments. Monthly employee events and celebrations. Workplace On‑site parking. On‑site wellness center. On‑site coffee shop. Gaming room. Who Thrives Here You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field. Apply Today Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success. Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us"]