Senior Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

The principal activity of the business is providing Custodian, Depositary and Trustee services to a range of regulated collective investment funds and private wealth portfolios in a professional manner and in accordance with regulatory requirements, service levels and company standards to meet client expectations.

The Role & Key Responsibilities:

• To manage a busy team of staff with varied experience levels, delivering exceptional administration and fiduciary oversight services to a portfolio of funds, fund services entities and corporate structures – which include key clients of the business;
• To take ownership for the client and intermediary relationships within your designated portfolio;
• To be responsible for the ongoing development of your team by providing coaching and technical expertise;
• To work as part of a management team assisting the director group in meeting targets;
• Ensuring a four-eye principle is consistently applied and a high quality of client service standards is maintained;
• Oversight of the functionaries and service providers in accordance with scheme documents and outsourcing requirements;
• To build relationships with intermediaries, third parties and key client contacts, be seen as the first point of contact and foster client retention.
• Effective management of working capital requirements of the business, including WIP, recoverability, billing, prompt fee collection, and staff productivity;
• Maintain awareness of risks and clearly understand those risks involved in activities carried out and with respect to own client portfolio;
• Monitor team compliance with Policies and Procedures;
• Proactively keep up to date with current industry issues and developments;
• Support future growth through business development activity as appropriate.

Skills Required:

• To hold, or be studying towards, a relevant professional qualification recognised by the JFSC preferably ICSA or ACCA.
• Broad knowledge and understanding of a wide range of fiduciary products and the specific service offerings within the corporate and fund services space;
• Proven knowledge of appropriate Jersey legislation and regulation and the ability to demonstrate both compliance and risk awareness.
• Ability to present ideas in user-friendly, business-friendly and technical language.
• Ability to use own initiative and prioritise and execute tasks in a fast paced environment.
• Exceptional communication and customer service skills.
• Act as a role model for team members and others within the business.
• Ability to delegate, coach and mentor members of the team.
• Good interpersonal skills.
• Excellent organisational and administrative skills, and ability to identify and suggest procedural improvements.
• Attention to detail and accuracy.
• Effective management of risk within the clients you have responsibility for
• Ensure that own skills and professional knowledge are kept up to date, meeting regulated CPD requirements.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding global business.
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.

Disclaimer:

Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us