Operations Specialist - Cat. Prot. (L. 68/99)

We are looking for a candidate to join our Operations area, a strategic team for the functioning of the bank. The COO area is responsible for ensuring process efficiency, supporting daily activities, and optimizing workflows to provide increasingly effective and secure services.

We firmly believe that an inclusive work environment is essential to value talent in all its forms. We are committed to creating a context where everyone can feel welcomed, express their potential, and contribute with their skills and perspectives. Diversity is a fundamental value for us, a source of innovation and growth, and we work every day to ensure that opportunities are accessible to all.

Key responsibilities

• Support the management and optimization of operational processes.
• Analyze and monitor workflows to ensure efficiency and quality in services.
• Collaborate with various teams to improve procedures and tools.
• Verify the accuracy and compliance of banking operations in accordance with regulations.
• Utilize digital and management tools to monitor activities.

Requirements

• Degree (a master's is considered a plus).
• Good knowledge of the Office suite.
• Good knowledge of English, both spoken and written.
• Curiosity and willingness to learn.

Duration: Permanent Location: Milan (hybrid)

About ING ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

Our culture of Diversity Inclusion and Belonging Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates. We do not discriminate based upon age, disability, gender identity, race, religion and belief, or any other applicable legally protected characteristic. If you require any accommodations or have any accessibility needs, please specify it in your application and/or make a member of our Talent Acquisition team aware at any time.

The benefits of joining ING In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working
• Competitive base salaries and performance based bonuses
• Diverse cultures & Innovative mindsets
• International Environment
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course we can’t forget: free water & coffee at the office!

Die ING ist eine globale Bank mit über 60.000 Mitarbeitenden. Wir sind für rund 38 Millionen Privat-Kundinnen und Kunden sowie für unsere Geschäfts- und Firmenkunden in über 40 Ländern da. Wir sind bunt, vielfältig, digital und stolz darauf. Lust uns kennenzulernen? Dich erwartet eine Kultur auf Augenhöhe, flexible Arbeitsweisen und die Chance, mit einem Job wirklich etwas zu verändern. Denn als globale Bank berühren wir das Leben von Millionen Menschen und wir streben danach einen positiven Einfluss auf die Gesellschaft und auf unseren Planeten zu haben. Selbstbestimmtes Arbeiten ist unser täglich Brot: Wir vertrauen unseren Mitarbeitenden und ermutigen sie, ihr Ding zu machen – also ihre Karriere so zu gestalten, wie es für sie am besten ist. Wir sind mehr als ein Arbeitgeber – wir sind innovativ, lösen Probleme, sind immer einen Schritt voraus und setzen uns dafür ein, einen echten Unterschied zu machen. Egal, ob Du gerade Deine Karriere startest oder die nächste große Herausforderung suchst, wir haben viele Jobmöglichkeiten, die Dich inspirieren und über Dich hinauswachsen lassen. Deine Zukunft bei der ING beginnt mit einer Bewerbung. Bist du bereit, Teil der ING zu werden? Wir haben viele Jobmöglichkeiten, die zu Deinen Fähigkeiten und Ambitionen passen! Verwende die Filter unter der Suchleiste, wie Standort und Jobtyp, um die perfekte Stelle zu finden. Starte jetzt mit der Suche und finde heraus, wohin Dich Dein nächster Karriereschritt führen könnte!