IND Staff Software Engineer

IND Staff Software Engineer - GCC011

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Key Responsibilities:

• Design and implement scalable, fault-tolerant software systems and modern architecture patterns, with a strong emphasis on AWS cloud-native solutions.
• Mentor and guide junior software engineers, fostering a culture of continuous learning, innovation, and technical excellence.
• Troubleshoot complex issues across software and infrastructure layers, ensuring high availability and performance.
• Automate disaster recovery, high availability, and fault tolerance strategies using infrastructure-as-code and cloud-native tooling.
• Present innovative ideas to leadership and contribute to knowledge-sharing sessions to elevate team capabilities.
• Lead the standardization and implementation of reusable architecture and deployment patterns for AWS-hosted applications.
• Engineer applications with best practices for fault tolerance, data replication, and multi-region support.
• Evaluate technology trade-offs and make informed decisions to maximize customer value and delivery efficiency.
• Drive continuous improvement initiatives and empower teams to implement innovative solutions.
• Take ownership of solving customer problems through effective use of modern technologies and engineering practices.
• Identify and lead the integration of Generative AI (GenAI) and Agentic AI capabilities into enterprise applications to enhance automation, personalization, and decision-making.

Required Skills & Experience:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 7+ years of experience in software engineering, with at least 3 years of experience in leading a team
• Strong technical background with expertise in software development, architecture, and design.
• Strong understanding of Object-Oriented design, Java or .NET frameworks, front-end technologies Angular/React, and cloud platforms (preferably AWS/GCP).
• Must have strong experience as Designer/Developer of REST/SOAP API services, both as consumer & provider.
• DevOps Knowledge: Experience with continuous integration and DevOps tools (GitHub, Jenkins, Rally, SonarQube).
• 2+ years of Hands-on working experience with Scaled Agile methodologies and practices.
• Proven track record of delivering high-quality software products on time and within budget.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Knowledge of the employee benefits domain and claimant experience is a plus.

Preferred Qualifications:

• Experience with cloud technologies and microservices architecture.
• Familiarity with modern front-end and back-end development frameworks and tools.
• Strong problem-solving skills and the ability to think strategically.
• Ability to adapt to a fast-paced and dynamic work environment.
• Lead innovative efforts, leveraging modern technologies to solve customer problems.
• Knowledge of implementing solutions through Gen AI (Artificial Intelligence) is a plus.

About Us | Our Culture | What It’s Like to Work Here

Every day, a day to do right.

Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

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