[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-assistance-coordinator-allianz-insurance-3-de-in":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":71,"processed_longitude":72,"processed_employment_types":73,"processed_working_hours":74,"processed_working_hours_labels":76,"processed_home_office":77,"processed_salary_min":68,"processed_salary_max":69,"processed_salary_currency":65,"processed_salary_source":78,"processed_benefits":79,"processed_benefits_labels":85,"processed_industry":86,"processed_skills":7,"processed_job_location":87,"processed_full_address_gmaps":89,"processed_street_gmaps":90,"processed_city_gmaps":91,"processed_postal_code_gmaps":92,"processed_country_gmaps":93,"processed_country_iso_code_gmaps":95,"full_description":17,"formatted_description":96,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":97,"processed_it_skills_labels":100,"processed_soft_skills":101,"processed_soft_skills_labels":103,"processed_job_expertise_skills":104,"processed_job_expertise_skills_labels":105,"processed_language_requirements":106,"processed_total_experience_years":113,"processed_professional_field":114,"processed_professional_field_labels":116,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":117,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":86,"canonical_industry_label":37,"max_cpc":113,"actual_cpc":7},91108,"assistance-coordinator-allianz-insurance-3","Assistance Coordinator",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":63},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp>\u003Cspan data-teams=\"true\">\u003Cstrong>Position summary\u003C\u002Fstrong>\u003Cbr>\u003Cbr>Efficiently and effectively review, resolve and respond to calls, inquires and faxes, generated to Claims Inquiry Associates via internal departments, and\u002For customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics.  Required to attain performance objectives on a monthly basis\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan data-teams=\"true\">\u003Cstrong>\u003Cbr>\u003Cbr>Objective of the Role\u003Cbr>\u003C\u002Fstrong>\u003Cbr>\u003Cbr>Respond to incoming calls, emails, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients and providers to provide information and resolve customer service issuesInterpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim statusProcess stop payments and re-issue cheques to ensure that the customer or provider receives the correct paymentPerform administrative tasks such as creating cases , follow ups, dispatch , call back to customers and vendors to coordinate \u003Cbr>\u003Cbr>\u003Cstrong>\u003Cbr>Key Skills\u003C\u002Fstrong>\u003Cbr>\u003Cbr>Strong knowledge for customer service and claims management with expertise in artificial intelligence (AI), Chat GPT, computer vision, Responsible AI \u002F Responsible Artificial Intelligence, deep learning to enhance customer experience, improve operational efficiency, and deliver AI-driven business solutions.\u003Cbr>\u003Cbr>\u003Cstrong>\u003Cbr>Special Skills & Knowledge\u003Cbr>\u003C\u002Fstrong>\u003Cbr>Excellent telephone manner, Experience in Inbound calls \u002F preferably in UK market, Knowledge of Word, Excel, web systems.\u003Cbr>\u003Cbr>\u003Cstrong>\u003Cbr>Qualifications and Education Requirements\u003C\u002Fstrong>\u003Cbr>\u003Cbr>A minimum of 6-12 months experience in a customer service-related function. Ability to pay close attention to detail and multi-task. Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone\u002Femail with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems.\u003C\u002Fspan>\u003C\u002Fp> \u003Cp>\u003Cspan data-teams=\"true\">\u003Cstrong>\u003Cbr>What we offer\u003C\u002Fstrong>\u003Cbr>\u003Cbr>\u003Cbr>Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance.\u003C\u002Fspan>\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-29","2027-10-29",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Sindewahi","IN",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",20.593684,78.96288,"ONSITE",[35],"PERMANENT",[37],"Insurance",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62],"Artificial Intelligence (AI)","ChatGPT","Computer Vision","Responsible AI","Deep Learning","Microsoft Word","Microsoft Excel","Web Systems","Customer Service","Communication","Attention to Detail","Multitasking","Problem Solving","Initiative","Independent Judgment","Confidentiality","Business Ethics","Claims Management","Policy Interpretation","Benefits Explanation","Stop Payments Processing","Cheque Re-issuance","Administrative Tasks","Inbound Call Handling",{"@type":64,"currency":65,"value":66},"MonetaryAmount","GBP",{"@type":67,"minValue":68,"maxValue":69,"unitText":70},"QuantitativeValue",25000,35000,"YEAR",[31],[32],"permanent",[75],"FULL_TIME",[75],"onsite","estimated",[80,81,82,83,84],"Personal and professional development","Variety of courses and target development programs","Global environment with international mobility and career progression","Health and wellbeing programs","Work-life balance flexibility",[80,81,82,83,84],"insurance",[88],"allianz, sindewahi, india",[],[],[27],[],[94],"India",[28],"**Position summary**\n\nEfficiently and effectively review, resolve and respond to calls, inquires and faxes, generated to Claims Inquiry Associates via internal departments, and\u002For customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics.  Required to attain performance objectives on a monthly basis\n\n**Objective of the Role**\n\nRespond to incoming calls, emails, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients and providers to provide information and resolve customer service issuesInterpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim statusProcess stop payments and re-issue cheques to ensure that the customer or provider receives the correct paymentPerform administrative tasks such as creating cases , follow ups, dispatch , call back to customers and vendors to coordinate \n\n**Key Skills**\n\nStrong knowledge for customer service and claims management with expertise in artificial intelligence (AI), Chat GPT, computer vision, Responsible AI \u002F Responsible Artificial Intelligence, deep learning to enhance customer experience, improve operational efficiency, and deliver AI-driven business solutions.\n\n**Special Skills & Knowledge**\n\nExcellent telephone manner, Experience in Inbound calls \u002F preferably in UK market, Knowledge of Word, Excel, web systems.\n\n**Qualifications and Education Requirements**\n\nA minimum of 6-12 months experience in a customer service-related function. Ability to pay close attention to detail and multi-task. Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone\u002Femail with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems.\n\n**What we offer**\n\nOur employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance.",{"chatgpt":98,"web systems":99,"deep learning":99,"microsoft word":99,"responsible ai":99,"computer vision":99,"microsoft excel":99,"artificial intelligence (ai)":98},3,2,[39,40,41,42,43,44,45,46],{"customer service":102,"communication":102,"attention to detail":102,"multitasking":98,"problem solving":98,"initiative":98,"independent judgment":98,"confidentiality":98,"business ethics":98},4,[47,48,49,50,51,52,53,54,55],{"claims management":98,"cheque re-issuance":99,"administrative tasks":98,"benefits explanation":98,"inbound call handling":98,"policy interpretation":98,"stop payments processing":99},[56,57,58,59,60,61,62],{"detected_language_jobad":107,"required":108},"en",[109],[110],{"language":111,"level":112},"ENGLISH","C1",1,[47,115],"Insurance Claims",[47,115],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F108283\u002Fassistance-coordinator"]