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Future Me Program Lead","Indonesia - Jakarta - Pacific Century Place","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. Own the LifePro program execution and strategic roadmap FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":313,"slug":314,"title":315,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":316},56348,"agency-communication-amp-event-supervisor-pt-fwd-insurance-indonesia","Agency Communication & Event Supervisor","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. Agency Communication & Event Job Summary** The Agency Communication & Event Supervisor will be responsible for developing and implementing effective communication strategies and creating compelling marketing materials to support PT FWD Insurance Indonesia's agency network. This role ensures consistent branding and messaging across all agency-facing communications and marketing collateral. Job Responsibilities** * Develop and execute communication plans for agency-related initiatives, product launches, and company announcements. * Create, write, edit, and proofread a wide range of marketing collateral, including brochures, flyers, presentations, sales kits, newsletters, emails, and digital content, tailored for agency distribution. * Collaborate with marketing, product, sales, and training teams to ensure accuracy and alignment of messaging and branding. * Manage the content calendar for agency communications and marketing collateral, ensuring timely delivery. * Maintain and update a central repository of all agency marketing collateral. * Gather feedback from agencies to continuously improve the effectiveness and relevance of communication and marketing materials. * Ensure all communication and marketing materials comply with company brand guidelines and regulatory requirements. * Support the organization of agency events and webinars by providing necessary communication and marketing support. * Monitor and report on the performance of agency communication and marketing collateral. Job Qualifications** * Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field. * Minimum of 3-5 years of experience in a communication or marketing role, preferably within the insurance or financial services industry. * Proven experience in developing and executing communication strategies and creating marketing collateral. * Excellent written and verbal communication skills in English and Bahasa Indonesia. * Strong copywriting, editing, and proofreading abilities with meticulous attention to detail. * Proficiency in using design software (e.g., Adobe Creative Suite) is a plus. * Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. * Strong interpersonal skills and ability to collaborate effectively with cross-functional teams. * Understanding of agency distribution channels and their unique communication needs is highly desirable. * Proactive, self-motivated, and results-oriented with a strong sense of ownership. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":318,"slug":319,"title":320,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":321},56346,"regulatory-reporting-supervisor-pt-fwd-insurance-indonesia","Regulatory Reporting Supervisor","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. Supervisor Finance Prepare and submit financial and regulatory reports to Regulators. Ensures all reporting is accurate, timely, and compliant with relevant regulations and internal policies. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":167,"slug":168,"title":169,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":323},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. - Support and manage litigation matters to protect the company’s legal interests, ensure compliance of the company with the internal company regulations, applicable laws and regulations, and minimize legal risks and financial exposure. - Providing solution-oriented advice and legal advisory services to ensure effectiveness and efficiency in identifying the legal risks. Case Management Assist in managing all litigation cases (civil, criminal, administrative, dispute, and claims). Coordinate with external counsel on case strategy, progress and documentation. Maintain and update litigation database and care tracking system. Monitor court schedules, summons, deadlines and filings. Legal Strategy & Advisory Prepares the prosecution of the company’s claims against others, represent the company for any legal claim or dispute to, or from, the company. Review legal documents including pleadings, contracts and settlement agreements. Provide legal analysis and recommendations to internal stakeholders. Support development of litigation strategies in alignment with the company’s objectives. Stakeholder Coordination Liaise with internal departments (compliance, operations, finance) for case preparation. Act as point of contact for external lawyers, regulators and authorities. Prepare reports and updates for Exco, Board of Directors, Board of Commissioners and Group Office. Documentation and Reporting Prepare case summaries, legal opinions, and status reports. Ensure proper documentation and filing of all litigation-related materials. Track legal expenses and manage litigation budgets. Risk Management and Compliance Identify legal risks and propose mitigation strategies. Ensure litigation handling complies with internal policies and external regulations. Support audits and regulatory reporting related to legal cases. Settlement & Dispute Resolution Asist in negotiation and settlement discussions. Evaluate settlement options versus litigation exposure. Support execution of settlement agreements. Management Selecting, coaching and developing associate to enable them to provide the necessary standard of legal support. Managing a functional budget, including managing external legal costs. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":147,"slug":148,"title":149,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":325},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. Responsible for completing audit work related to all operation and delivery of a qualified, professional, cost effective, value added and risk based audit in order to improve our governance, risk management, safe guard of asset and reliability of reporting. Key Responsibilities Supporting Head of Internal Audit (HIA) in completing quarterly risk assessment to determine flexible assurance activity, following up action plans to ensure closing on acceptable timeline and effectively addressing risk, and conducting special investigations to improve controls in term of errors or irregularities. Supporting Head of Internal Audit in Promoting Internal Audit culture as partner of business and management of conducting\u002Fparticipating in external and internal events\u002Fmeetings while keeping abreast of our capability and knowledge on industry trends and professional standards. Supporting Head of Internal Audit for Annual Audit Planning: Develop Annual audit plan considering the key risks identified at the Group Level, inputs from management and Audit Committee. Audit Execution: Plan, lead and execute audits by evaluating the control design and effectiveness in accordance with the audit methodology and scheduled timeline. Review audit reports and lead discussion of issues and remedial action plans with the appropriate levels of management. Reporting: Preparation of annual audit plan and schedule, Audit Committee reports, local and Group reporting requirements. Relationship Management: Develop rapport with business unit management through regular communication of changes in business operations, emerging risks and potential issues. Assisting the Head of Internal Audit: Contribute and assist the Head of Internal Audit in managing the Internal Audit team to ensure achievement of departmental goal. DETAIL RESPONSIBILITIES ANNUAL PLANNING Obtain understanding of the business, products, services, as well as an understanding of major internal and external events that impact the business. Assess the risk factors that impact the ability of the business to meet its business objectives. Support the Head of Internal Audit in performing complete annual risk assessment in accordance with the audit methodology and on-going risk assessment in a timely manner to ensure the audit plan focus on the areas that matters, stay relevant to business and complies with regulatory requirements. AUDIT EXECUTION: Plans and manages audit projects on time and within budget, or escalates any foreseen exceptions on a timely basis Identify key risks and assess the control designs and effectiveness in accordance with the audit methodology. Determine the audit approach, including use of data analytics. Review audit reports and lead discussion of issues and remedial action plans with appropriate levels of management. Perform\u002Fassist review of the adequacy and effectiveness of risk management in accordance with the applicable standards. Preparation of clear and concise audit report with issues properly position and clearly articulated to support the risk rating. Facilitate issuance of audit reports to management Communicate audit updates to the management, Group and Audit Committee. Follow-up outstanding audit issues and monitor timely completion of agreed remedial actions by management. REPORTING: Prepare clear and concise presentation of Internal Audit Matters at Audit Committee, including building rapport with Audit Committee members. Prepare accurate, complete and timely local management reporting (i.e. Board of Directors, Risk Committee and Board of Commissions internal audit updates) and Group reporting (i.e. Group EXCO, Quarterly Dialogue and Group Audit Committee). RELATIONSHIP MANAGEMENT Maintain and build on-going relationship with management, including regular update sessions with management Tap into business network and obtain insightful information into business activities and provide regular update to Group Internal Audit Work co-operatively and collaborate with other departments across the organisation to achieve department, group and organisation goals ASSISTING THE HEAD OF INTERNAL AUDIT Assist the Head of Internal Audit in various audits, including but not limited to reporting to Management, Audit Committee on a regular basis and liaising with the regulator. Perform other responsibilities and duties periodically assigned by Group Internal Audit to meet operational and\u002For other requirements COACHING AND COLABORATION Sharing within the Internal Audit team through coaching, training and providing timely feedback to more junior staff. Take the initiative in improving self through classroom and on-the-job training. Key Qualifications Minimum of bachelor degree in Accounting. Minimum of 5 years working experience in audit. Preferably have working experience in insurance and or financial industry Preferably have working experience in the Big 4 audit firms. KNOWLEDGE & TECHNICAL SKILLS Knowledge of audit methodologies, project management, system development methodologies, control framework and risk management practices, and regulatory requirements. Ability to understand of business processes and their risk implication, and make value added and practical recommendation. Ability to work independently with self-motivation. Able to \"think on your feet\" with client staff and management. Have a confident manner - even in high stress situations. Good communication skills both Indonesian and English. Audit Report writing skills. Good knowledge of life insurance industry trends, regulation, business process, system usage and general practices. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":327},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. The Credit Life Business & Performance Management is responsible for managing Credit Life business data, performance reporting, and operational processes to ensure accurate, timely, and reliable business information that supports effective decision-making, operational governance, and business growth. The role serves as the primary point of contact for data and process matters within the Credit Life business, working closely with partners and cross-functional stakeholders to maintain data integrity, reporting reliability, and process effectiveness. The role is responsible for the end-to-end management of business data, including data processing, validation, reconciliation, reporting, analysis, and process execution. The role also supports business initiatives that contribute to portfolio performance and the achievement of Credit Life business objectives. Key Responsibilities Manage Credit Life business data through data processing, validation, reconciliation, reporting, and analysis to ensure data accuracy, integrity, and timely delivery of business information. Manage and continuously enhance business processes, controls, and reporting frameworks to improve operational efficiency, data quality, and governance across the Credit Life portfolio. Generate business insights through performance monitoring and analysis, translating findings into actionable recommendations that support portfolio performance, business objectives, and strategic initiatives. Serve as the primary point of contact for Credit Life data and process matters, coordinating with partners and cross-functional stakeholders to ensure effective execution, issue resolution, and process alignment. Support the implementation of business initiatives, process enhancements, and new operating models by providing data, process, and performance management expertise. Key Qualifications Education & Skills Bachelor’s Degree in Mathematics, Statistics, Data Analytics, Finance, Economics, Business Administration, Information Systems, or a related discipline.Advanced proficiency in Microsoft Excel and reporting tools.Knowledge of business inteligence and data visualization platforms is an advantage (e.g.: Power BI, Tableau, SQL, or similar tools). Experience Minimum 3 years of experience in business management, business operations, performance management, reporting, MIS, business analysis, data management, insurance, banking, or financial services.Proven experience in managing, validating, reconciling, and analyzing large datasets with a high degree of accuracy, integrity, and attention to detail.Experience in developing, maintaining, and quality-checking reports, dashboards, and performance monitoring frameworks, with advanced proficiency in Microsoft Excel,Experience in analyzing and interpreting business data, identifying trends and discrepancies, generating actionable insights, and effectively communicating findings and recommendations to internal and external stakeholders.Experience in managing business processes, driving process improvements, supporting business initiatives, and coordinating cross-functional stakeholders. Experience in Credit Life, Bancassurance is a plus. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":79,"slug":80,"title":81,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":329},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. To lead and transform FWD’s agency recruitment strategy by driving both organic and inorganic growth initiatives that reshape how quality agents are sourced, onboarded, and activated. This role is responsible for building a future-ready, high-performing agency force through innovative recruitment models, strategic programs, and strong execution. Organic scope includes enhancing internal recruitment capabilities, enabling agency leaders, and scaling structured initiatives such as FA Life Pro, which focuses on developing non-insurance professionals into successful full-time FWD agents. Inorganic scope includes leading strategic hiring programs such as Switch, partnerships, and talent acquisition efforts that target experienced professionals from both inside and outside the insurance industry, accelerating the growth of a productive and diversified agency force. The role partners with National sales head and team, agency leaders, trainers, and cross-functional teams to ensure a consistent recruitment pipeline, strong onboarding journeys, and early-stage productivity driving sustainable, scalable transformation in FWD’s distribution growth. Key Responsibilities • Develop and Execute Recruitment Strategy Design and implement comprehensive recruitment strategies to drive both organic and inorganic agency growth in alignment with FWD’s business goals. • Lead Organic Recruitment Programs Scale structured initiatives such as FA Life Pro by enabling agency leaders, optimizing internal processes, and ensuring a consistent recruitment pipeline of non-insurance professionals. • Drive Inorganic Recruitment Channels Lead strategic hiring initiatives such as Switch, partnerships, and headhunting efforts to attract experienced professionals from within and outside the insurance industry. • Build and Optimize Onboarding & Activation Journeys Oversee seamless onboarding and early-stage activation programs that enhance new agent engagement, learning, and fast-track productivity. • Agency Leader Enablement Equip agency leaders with tools, frameworks, and support to build their own recruitment capability and ensure high-quality hiring standards. • Cross-Functional Collaboration Partner with Sales, Training, Marketing, Distribution, and Digital teams to ensure smooth implementation of recruitment and activation programs. • Monitor and Report Recruitment Performance Establish clear KPIs, tracking systems, and regular reporting mechanisms to monitor pipeline health, conversion rates, and activation performance. • Innovation and Digital Transformation Identify and implement new tools, platforms, and methods (digital campaigns, referral tech) to modernize agency recruitment. • Manage Budget and Resources Optimize recruitment budgets across activities and programs (e.g. FA Life Pro, Switch), ensuring cost efficiency and impact-driven allocation. • Support Strategic Projects Contribute to broader transformation initiatives in distribution, such as career pathing, talent segmentation, and agency force quality improvement. • Branding for Agency Channel Drive recruitment marketing and employer branding initiatives to position FWD as the preferred platform for aspiring and experienced agency talents. • Establish Talent Profiling and Segmentation Frameworks Define clear recruitment profiles (e.g. Premier Agent, Career Switcher) and segmentation strategies to improve targeting and recruitment effectiveness. • Lead Recruitment Events and Activation Campaigns Plan and execute recruitment roadshows, info sessions, career talks, and digital campaigns across cities to continuously attract candidates. • Govern Recruitment SOP and Compliance Ensure all recruitment and onboarding processes comply with company policies, regulatory requirements, and industry standards. • Coach and Develop Internal Recruitment Team Lead, mentor, and upskill the internal recruitment and activation team to ensure high performance, agility, and execution excellence. • Drive End-to-End Recruitment Activities Plan, lead, and monitor on-the-ground and virtual recruitment activities such as Business Opportunity Presentations (BOPs), table talks, career forums, and selection days to generate qualified prospects and drive conversions. • Lead Generation Strategy and Execution Develop and implement lead generation initiatives—both digital and offline—including referrals, social media campaigns, and targeted sourcing funnels to ensure a strong and sustainable recruitment pipeline. • Build Lead Management and Conversion Systems Oversee the deployment of tools and systems (e.g., recruitment CRM, lead scoring, funnel tracking) to track, nurture, and convert leads efficiently across various recruitment campaigns. Key Qualifications • Minimum 10 Years of Experience At least 10 years of progressive experience in life insurance, agency distribution, or financial services—preferably with a strong focus on recruitment, agency growth, or transformation initiatives. • Strategic Recruitment Expertise Proven track record in designing and executing recruitment transformation strategies within the agency channel. Strong grasp of recruitment funnel management, candidate segmentation (e.g. career switchers, professionals, fresh grads), and productivity-focused hiring. • Agency Business Acumen Deep understanding of the agency model, agent lifecycle, and field force dynamics. Demonstrated ability to work closely with agency leaders and support business growth through effective recruitment. Demonstrated success working with agency leaders and driving recruitment KPIs across diverse regions. • Leadership & Change Management Strong leadership capabilities to influence and align cross-functional teams. Experienced in managing cultural and behavioral shifts within large agency networks. • Data-Driven Execution Comfortable working with dashboards, KPIs, and analytics to monitor and improve recruitment effectiveness. Ability to translate data insights into strategic and tactical action plans. • Innovative & Agile Project Management Proven experience in initiating, piloting, and scaling recruitment programs (e.g., funding schemes, ambassador initiatives, digital sourcing). Agile and responsive in navigating field realities and organizational complexity. • Effective Communication & Stakeholder Management Excellent communication skills to engage leaders, internal stakeholders, and external partners. Ability to drive adoption through compelling messaging, strategic alignment, and regular follow-ups. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":53,"slug":54,"title":55,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":331},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. Head of Product leads the strategic planning, development, and management of innovative life insurance products. This role emphasizes people management, requiring the leadership of a team of product development experts and senior experts. The head of product ensures alignment of product strategies with the company's objectives, oversees stakeholder collaboration, and maintains compliance with regulatory standards. Key Responsibilities Drive innovation in product design to meet evolving customer needs and market trends Develop unique value proposition that differentiate the company's offerings from competitors Develop and implement a comprehensive product strategy that aligns with the company's vision and market demands. Analyse market trends and competitor activities to identify opportunities for product innovation and differentiation Lead, mentor, and manage a team of product, fostering a culture of creativity and high performance. Oversee the recruitment, training, and professional development of team members. Ensure all products comply with regulatory requirements. Stay abreast of regulatory changes and adjust product strategies accordingly. Collaborate with internal departments, including actuarial, LCR, marketing, and distribution channel, to ensure cohesive product development and implementation. Oversee the entire product lifecycle, from ideation and development to launch and post launch evaluation. Implement processes for continuous product improvement based on market feedback and performance metrics. FWD Core Competencies Champion our vision Communicate with clarity Develop & engage Collaborate and connect Lead innovation and change Own and decide Competencies At least 10 years in product area with at least 3 years in a leadership role in life insurance company. Actuarial\u002Fmath\u002F economy\u002Fmanagement qualification from reputable university Good communication skill both in Bahasa and English Strong leadership and people management skills, with the ability to inspire and guide a diverse team. In-depth knowledge of life insurance products and the regulatory. Excellent strategic thinking and problem-solving abilities. Exceptional communication and interpersonal skills, adept at managing stakeholder relationships. Proficiency in project management and the ability to oversee multiple projects simultaneously Performance Indicators· Effective project team management in delivering result in quality, timely, and effective· Quality delivery of project documentation (comply, accuracy, scope, timelines)· Successful & timely delivery of approved projects according to the requirement document· Positive stake holder feedback based on engagement experience· Effective engagement of project team members to deliver maximum result for the Company· Product implementation meeting in weekly basis with relevant stakeholder. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":115,"slug":116,"title":117,"location":10,"raw_job_location_address_addressLocality":310,"raw_hiringOrganization_logo_url":10,"raw_description":333},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate. FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”). FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center. IT Senior AS400 Developer is responsible to work closely with business analyst and related third parties in doing program design, coding and development for FWD approved AS400 platforms. IT Senior AS400 Developer is responsible for business systems technical management for the AS400 Life Asia platform. Job Purpose IT Senior AS400 Developer is responsible to work closely with business analyst and related third parties in doing program design, coding and development for FWD approved AS400 platforms. IT Senior AS400 Developer is responsible for business systems technical management for part of the following platform: AS400 Life Asia Key Responsibilities Create coding guideline by creating SDS (System Design Specification) based on BRS (Bussiness Requirement Specification) Responsible for coding to create a program base on SDS To make sure the program will run smoothly by doing functional test Assist the Platform Lead in Operational team management of AS400 Developers (Programmers) including work allocation, priority setting, resources assignment, progress tracking and performance management Managing quality of work of other AS400 Developers in the assigned project execution to ensure procedure & work governance being implemented Engage with functional leader to address issues, concerns and conflicts related to activity of Platform Developers, to secure delivery of projects and initiatives Perform in-depth technical requirement analysis of approved Technical Specification (TS) document to ensure used programming code is aligned with FWD standard AS400 platforms. Perform development of application code according to the standard architecture, application change management policy and security requirements. Ensure implementation security standard on new develop \u002F enhanced system. Responsible to promote program to UAT environment including verification and create unit test for user as testing guideline To liase with infrastructure to promote program to Production environment Coordinate production support and monitoring activities and manage issue resolutions according to business priority include investigation, query, fixing and testing. Analyse and manage task urgency to ensure priority is aligned with business objectives. Engage with GO Support in collaboration of development and deployment process. Key Qualifications Experience Bachelor’s degree in management, Information System or Engineering Experience in platform development in the Insurance Industry, at least 6 years 6 Years as Developer AS400 for COBOL 5 Years as Developer Smart400 for Life Asia Excellent verbal & written comm skills Ability to work collaboratively with diverse groups of people Knowledge & Technical Skill Knowledge on common insurance business knowledge ie : NB, POS, Claim, Premium Management etc Knowledge of IT programming platform methodology, process, tools, and system support Advanced understanding and experience of AS400 programming. Experienced with AS400 Life Asia. FWD Core Competencies Champion our vision Communicate with clarity Develop & engage Collaborate and connect Lead innovation and change Own and decide Competencies AS400 COBOL Smart400 Life Asia Insurance Business Process Business Acumen Change Leadership Results Oriented Strategic Thinking People Management Collaboration Customer Focus Requirement Analysis Technical Specification Architecture design Risk Management SDLC\u002FITIL Agile Methodologies System Security & Integration System Architecture System Integration Testing Insurance Process Performance Indicators Quality delivery of system design, TS & SIT documents (accuracy, scope, timelines) Successful & timely delivery of application development, work assignments and projects according to the approved specification Ensure quality on delivered products Delivery of production support and monitoring SLA Positive stake holder feedback based on engagement experience FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"total":335,"jobs":336},0,[]]