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Analytics","Tableau",{"crm":35,"retention":35,"cross-sell":35,"a\u002Fb testing":35,"cohort analysis":35,"lead generation":35,"customer loyalty":35,"digital marketing":35,"campaign management":35,"customer engagement":35,"predictive modelling":35,"stakeholder management":35,"performance measurement":35,"customer behavior analysis":35,"marketing materials development":35},[479,480,481,482,483,484,485,486,487,488,489,490,491,492,493],"CRM","Customer Loyalty","Customer Engagement","Campaign Management","Customer Behavior Analysis","Cross-sell","Retention","Lead Generation","Marketing Materials Development","Stakeholder Management","A\u002FB Testing","Cohort Analysis","Predictive Modelling","Digital Marketing","Performance Measurement",{"id":495,"slug":496,"title":497,"raw_title":13,"is_featured":14,"company":498,"raw_hiringOrganization_logo_url":13,"processed_city_gmaps":499,"processed_country_iso_code_gmaps":500,"processed_home_office":22,"processed_salary_min":60,"processed_salary_max":425,"processed_salary_currency":61,"processed_salary_source":26,"processed_working_hours":501,"processed_employment_types":29,"processed_it_skills":502,"processed_it_skills_labels":503,"processed_job_expertise_skills":506,"processed_job_expertise_skills_labels":507,"max_cpc":51,"actual_cpc":51},72792,"associate-director-alternative-investments-execution-and-management-investment-fwd-life-insurance-company-bermuda-limited","Associate Director, Alternative Investments Execution and Management, Investment",{"name":16,"slug":17,"logo_url":13},[19],[21],[28],{"excel":31,"power bi":35,"automation":64,"powerpoint":31,"investment\u002Fworkflow management systems":35},[358,504,147,505,150],"PowerPoint","Investment\u002Fworkflow 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Considerations","Data Quality","Document Management","Workflow Initiatives",{"id":527,"slug":528,"title":529,"raw_title":13,"is_featured":14,"company":530,"raw_hiringOrganization_logo_url":13,"processed_city_gmaps":531,"processed_country_iso_code_gmaps":532,"processed_home_office":22,"processed_salary_min":139,"processed_salary_max":533,"processed_salary_currency":61,"processed_salary_source":26,"processed_working_hours":534,"processed_employment_types":29,"processed_it_skills":535,"processed_it_skills_labels":536,"processed_job_expertise_skills":541,"processed_job_expertise_skills_labels":542,"max_cpc":51,"actual_cpc":51},72790,"manager-seo-strategy-direct-and-digital-distribution-fwd-life-insurance-company-bermuda-limited","Manager (SEO Strategy), Direct and Digital Distribution",{"name":16,"slug":17,"logo_url":13},[19],[21],90000,[28],{"ga4":31,"ahrefs":31,"semrush":31,"google search console":31},[537,538,539,540],"GA4","Google Search Console","Ahrefs","SEMrush",{"on-page seo":31,"off-page seo":31,"seo strategy":31,"data analysis":31,"content strategy":31,"dashboard creation":31,"hong kong market knowledge":31,"financial services knowledge":35,"insurance industry knowledge":35,"regulatory environment knowledge":31,"generative engine optimization (geo)":31},[543,544,545,546,547,316,548,549,550,551,552],"SEO Strategy","On-page SEO","Off-page SEO","Content Strategy","Generative Engine Optimization (GEO)","Dashboard Creation","Financial Services Knowledge","Insurance Industry Knowledge","Hong Kong Market Knowledge","Regulatory Environment Knowledge",{"industry":554,"employment_type":562,"expertise_skills":571,"it_skills":634,"salary_currency":705,"processed_working_hours":711},[555,558],{"key":556,"label":557,"count":7},"insurance","Insurance",{"key":559,"label":560,"count":561},"life","Life",29,[563,566,569],{"key":29,"label":564,"count":565},"PERMANENT",36,{"key":191,"label":567,"count":568},"STUDENT",11,{"key":382,"label":570,"count":51},"CONTRACT",[572,575,577,580,584,587,590,592,595,597,599,601,604,607,609,611,613,616,618,620,623,626,629,631],{"key":573,"label":196,"slug":573,"count":574},"risk-management",10,{"key":576,"label":50,"slug":576,"count":574},"process-improvement",{"key":578,"label":200,"slug":578,"count":579},"regulatory-compliance",7,{"key":581,"label":582,"slug":581,"count":583},"project-management","Project 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Systems",[706,708,709],{"key":61,"label":61,"count":707},44,{"key":25,"label":25,"count":35},{"key":710,"label":710,"count":51},"EUR",[712,713],{"key":28,"label":28,"count":7},{"key":714,"label":714,"count":51},"PART_TIME",{"name":16,"slug":17,"logo_url":13,"id":716,"jobs":717,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},4206,[718,724,729,734,736,738,743,748,754,760,765,769,774,779,784,789,794,799,804,809,814,819,824,829,834,839,844,849,854,859,864,869,873,878,883,888,893,898,903,908,913,918,923,928,933,938,943,948,953,955,957,959,961,963,965,967,969,971,973,975,977,979,981,982,984,986],{"id":719,"slug":720,"title":721,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":723},72786,"assistant-manager-tax-finance-fwd-life-insurance-company-bermuda-limited","Assistant Manager, Tax, Finance","Hong Kong - FWD Tower","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job 1. Tax Compliance and Reporting Manage profits tax compliance, including preparation and review of tax computations, tax returns and supporting schedules for multiple jurisdictions (e.g., Hong Kong, Macau, Bermuda). Review tax provisions and deferred tax calculations under IFRS. Support financial statement disclosures relating to taxation. 2. Insurance Tax Advisory Support and provide tax advice business initiatives, corporate restructuring, investments and cross-border transactions. Evaluate tax implications of new regulatory and accounting developments. Review agreements and business proposals from a tax perspective. 3. International Tax and Transfer Pricing Support transfer pricing compliance and documentation requirements. Assist in the implementation and monitoring of BEPS, Pillar Two and other international tax developments. Coordinate with group tax teams on cross-border tax matters. Support tax residency, treaty and withholding tax matters. The Person CPA or equivalent professional qualification. Minimum 4-8 years of tax experience, preferably in insurance or financial services. Strong knowledge of Hong Kong, Macau and Bermuda corporate tax, Global Minimum Tax, and insurance-specific tax regimes. Familiarity with IFRS17 and RBC regulatory requirements. Excellent analytical, communication, and negotiation skills. More experience may be considered as Manager We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":725,"slug":726,"title":727,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":728},72788,"customer-service-officer-insurance-solution-center-fwd-life-insurance-company-bermuda-limited","Customer Service Officer, Insurance Solution Center","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Perform services for customers and sales channel personnel e.g. agents, brokers, IFA, bank partners at remote Customer Centers Execute additional tasks like handling frontline counter enquiries, preparing replies to letters, emails, faxes, quotations, retrieval of documents, preparation works for accounts analysis Assist in checking and proceeding New Business application pre-approval acceptance for all new business application submission at remote Customer Centers Support Life Operation Project such as LA and Claims Instant Cheque Services Collect feedbacks and suggestions from customers and help to improve overall satisfaction Provide initiatives towards improving existing operating practices (drafting procedures and processes) Express concerns and suggestions regarding employee satisfaction and help to improve overall satisfaction within the team Responsible for the timely and correct follow up on complaints and requests from customers Centers' Locations: Quarry Bay (Primary), Tsim Sha Tsui Centers' Operating Hours: Mon - Fri 0900 - 1800, Sat 0900 - 1300 The Person University degree holder with 1-5 years' work experience in financial institutions, preferably with experience in Bank or Customer Service area Proficient in Cantonese, English and Mandarin Excellent Customer Service and Telephone manners Excellent communication skills and problem-solving abilities Good organizing and planning skills Industry-wide recognized certificate(s) of insurance studies IIQE papers 1, 2, 3 & 5 is an advantages We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":730,"slug":731,"title":732,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":733},72789,"managerassistant-managersenior-officer-life-administration-fwd-life-insurance-company-bermuda-limited","Manager\u002FAssistant Manager\u002FSenior Officer, Life Administration","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary We are expanding our Policy Servicing Team under Life Administration. The position is open to candidates at the Senior Officer to Manager level, candidate with more experienced will be considered for a senior position. The professional will provide end-to-end policy servicing support to our customers & distribution partners. The role is responsible for answering enquiries via calls\u002Femails, handling escalated enquiries from customer engagement team, and performing certain policy servicing transactions. The Job Support and execute end‑to‑end policy servicing tasks for customers with high accuracy, professionalism, and timely turnaround Handle enquiries from different channels; provide quality frontline service and escalate complex issues when necessary Prepare, verify, and process policy-related documents such as endorsements, amendments, reinstatements, and routine servicing requests Conduct detailed checks on policy information, system inputs, and documentation to ensure compliance and minimize errors Track and report operational metrics such as turnaround time (TAT), productivity, and service accuracy, supporting continuous improvement activities Ensure all servicing processes comply with regulatory requirements, internal guidelines, and AML\u002FCTF standards Identify areas for enhancement and implement changes to streamline the workflow Assist in any ad-hoc projects or duties as assigned The Person Minimum of 3 years’ experience in policy administration within life insurance industry, candidate with more experience will be considered for Assistant Manager \u002F Manager position Solid understanding of life insurance products, policy administration processes and life insurance related regulations Experience in either HNW business \u002F mass market insurance servicing is welcome Good business writing skills and verbal skills Detail-oriented, resourceful, and equipped with strong problem-solving skills Strong interpersonal skills with proven experience in managing distribution partners’ enquiries Ability to handle escalated issues Good PC skills, including Excel, Word, and PowerPoint We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":527,"slug":528,"title":529,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":735},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Develop and execute SEO strategies for the corporate website, including on-page optimization, site structure enhancements, and off-page SEO initiatives to improve overall search visibility. Analyze target customer search behavior and intent, define content strategies, and guide the content team in producing high-quality content aligned with SEO and GEO best practices. Optimize content visibility across AI-driven search engines such as Perplexity, ChatGPT Search, and Google AI Overviews. Leverage formats such as Q&A, listicles, and definition-based content to increase the likelihood of brand content being selected as answer sources. Use GA4, Google Search Console, Ahrefs, SEMrush, and other tools to monitor website performance, prepare regular reports, track organic traffic, keyword rankings, click-through rates (CTR), and translate complex data into actionable optimization recommendations. Requirements Minimum 5 years of full-time SEO experience, including at least 2 years in the financial services or insurance industry. Familiarity with the Hong Kong market and regulatory environment is required. Candidates should be able to demonstrate at least two successful SEO case studies. Experience leading annual SEO\u002FGEO initiatives or major SEO projects, with the ability to allocate resources, review deliverables, and drive project execution. Proficient in GA4, Google Search Console, Ahrefs, and SEMrush. Able to build dashboards independently and convert data into actionable insights. Hands-on experience applying GEO (Generative Engine Optimization) in real business scenarios. Familiar with how AI search engines evaluate and cite content, able to propose practical optimization strategies, and capable of monitoring brand citation frequency and accuracy in AI-generated answers. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":495,"slug":496,"title":497,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":737},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Drive the execution and transaction management of alternative investment opportunities across private credit, infrastructure, private equity, real assets, structured solutions, and other illiquid or semi-liquid strategies, in line with approved investment objectives, portfolio guidelines, risk appetite, and governance requirements Maintain active dialogue with external managers, general partners, arrangers, advisors, legal counsel, administrators, custodians, and other transaction counterparties to support deal execution, documentation, closing readiness, and post-closing follow-through Translate approved alternative investment decisions into actionable execution plans, including transaction timelines, funding requirements, due diligence workstreams, legal and tax review coordination, operational onboarding, and closing deliverables Partner with Group and local stakeholders to align transaction execution with portfolio allocation priorities, liability needs, cashflow planning, capital treatment, accounting considerations, regulatory requirements, and local entity constraints Coordinate execution across internal teams and local business units to ensure transactions are implemented in a timely, controlled, and well-documented manner Monitor transaction pipelines, execution status, capital calls, subscription processes, closing conditions, documentation progress, operational readiness, and key risks to support disciplined execution and escalation of issues where required Prepare transaction updates, execution trackers, closing checklists, due diligence summaries, investment committee materials, and post-execution reports for senior management, Group stakeholders, and local investment committees Track and review external manager activities, fund documentation, side letters, mandate requirements, fee terms, reporting obligations, and adherence to agreed investment, operational, and governance requirements Contribute to alternative investment platform development, process improvement, data quality, reporting, document management, and workflow initiatives that enhance execution discipline, transaction governance, and portfolio oversight Prepare, as necessary, regulatory filings and reporting The Person Bachelor’s degree in Finance, Economics, Accounting, Actuarial Science, or a related discipline; CFA qualification\u002Fcandidacy is a plus. At least 8 years of experience in investment management, alternative investments, private markets, transaction execution, or related financial services; institutional investment experience preferred. Good understanding of alternative asset classes (e.g. private equity, private credit, infrastructure, real assets, co-investments, and fund investments) and transaction execution processes. Strong execution skills with attention to detail and the ability to manage multiple transactions and stakeholders simultaneously. Sound knowledge of private market trends, liquidity, legal, tax, regulatory, and risk considerations. Strong communication and stakeholder management skills, with the ability to collaborate across business functions and external partners. Proactive, commercially minded, and results-oriented, with a strong sense of ownership from deal execution through post-investment monitoring. Familiarity with insurance investment considerations (capital, liquidity, accounting, risk, and governance requirements) is an advantage. Strong analytical and reporting skills, with experience preparing management reports, trackers, and investment materials. Proficient in Excel, PowerPoint, Power BI, and investment\u002Fworkflow management systems; automation experience is a plus. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":739,"slug":740,"title":741,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":742},72793,"senior-system-analyst-application-management-frontend-distribution-platform-fwd-life-insurance-company-bermuda-limited","Senior System Analyst, Application Management (Frontend Distribution Platform)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary Lead the design, development, and delivery of enterprise applications with a focus on web and mobile solutions, cloud-based architecture, and modern development practices. This role partners with business and IT stakeholders to deliver scalable, high-quality systems while driving adoption of AI-assisted development and digital innovation. The Job System Development Analyze requirements and deliver scalable system, web, mobile, cloud, and AI-assisted solutions Design and develop frontend distribution platforms using Angular, PHP, WordPress, Node.js, microservices, AKS and APIs Prepare technical specifications, system flows, integration designs, and mobile application documents Ensure SDLC compliance, security, coding standards, and cloud architecture best practices Use AI tools such as GitHub Copilot to improve coding, testing, requirement analysis, and delivery efficiency Project Management Manage end-to-end system implementation projects using Agile or Waterfall delivery methodologies Plan project timelines, resources, deliverables, effort estimation, and feasibility assessments Coordinate with business users, vendors, QA, infrastructure teams, and development teams to ensure delivery alignment Oversee SIT, UAT, and production deployment activities Ensure proper documentation, traceability, and audit compliance Provide technical leadership, guide development teams, and support effective stakeholder communication Production Support Provide production support for frontend distribution platforms and related applications Monitor system stability, investigate incidents, and coordinate timely issue resolution Work with business users, vendors, and technical teams to manage production defects and service requests Support release deployment, post-implementation verification, and production readiness activities Ensure proper incident tracking, root cause analysis, and preventive actions for recurring issues The Person Degree in Computer Science, Information Technology, or related disciplines Minimum 6 years of experience in system development and project delivery Experience in managing SIT\u002FUAT and production releases Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to manage multiple priorities in a fast-paced environment Proactive, detail-oriented, and collaborative team player Experience in insurance or financial services system integration Technical Skills: Frontend: Angular, PHP, HTML5, CSS, JavaScript Backend \u002F Integration: WordPress, Node.js, REST APIs, Microservices, MongoDB, MySQL, MS SQL, AKS, Azure Function, MS .Net Framework (preferred), etc Cloud: Azure DevOps: Git, CI\u002FCD pipelines AI Tools: GitHub Copilot (preferred) We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":744,"slug":745,"title":746,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":747},72794,"senior-system-analyst-application-managementcore-systems-fwd-life-insurance-company-bermuda-limited","Senior System Analyst, Application Management(Core Systems)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary This position assumes the role to assist in managing Life Systems development\u002Fenhancement projects including Life Asia and Front-End systems Managing activities within sub-team and project monitoring. Collecting user requirements and carried out development tasks including system design, coding, testing and user acceptance testing. The Job Responsible for managing small scale projects throughout its life cycle including feasibility study, user expectation management, and change management. Assist direct supervisor to deliver medium to large scale of system modification\u002Fenhancement within budget and time frame. Oversees responsible project execution within budget and time frame, measuring\u002Fidentify potential risk and recommends risk mitigation wherever appropriate. Propose on system development strategy and planning. Evaluate and recommend new IT products and services. Monitor the performance and ensure quality support of all existing IT production systems. Assist direct supervisor to establish design standard and lead system development. Assist direct supervisor to develop best practices adhere to system development standards. IT staff recruitment, coaching, mentoring and vendor management. The Person University degree in Computer Science or equivalent, minimum 4-6 years working experience in Information Technology. Solid experience in enterprise-scale application development. Sound knowledge in project management and essential with certification in project management such as PMP or Professional Scrum Master (PSM). Prefer to pass the subjects of 280 and 290 of LOMA examination. Competent knowledge in Life Asia, AS\u002F400, middle ware connectivity like DXC MSP or RESTful API integrating with Front-End System. Good knowledge in IBM CDC, IBM WAS and BMC Control-M and MS Azure Skytap is an advantage. Knowledge and experience in implementing enterprise-scale IT system for Life Insurance. Good knowledge in Life Insurance products and workflow. Good team player. Self-initiative and pro-active. Able to lead a small size of IT development team. Candidate with less experience, we will still consider as System Analyst. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":749,"slug":750,"title":751,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":753},72795,"senior-director-director-project-management-compliance-fwd-life-insurance-company-bermuda-limited","Senior Director \u002F Director, Project Management, Compliance","Hong Kong - Millennium City","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Lead the Compliance Project Management Team, including its governance framework, delivery standards, project portfolio, reporting and project management tracking tools, templates and escalation protocols. Oversee the delivery and progress of Compliance-led and Compliance-related projects, ensuring clear scope, objectives, deliverables, milestones, dependencies, resources, risks, issues and accountabilities. Develop integrated project plans and maintain accurate project dashboards, action trackers, decision logs, risk and issue registers, change records and supporting evidence to provide a complete audit trail. Follow up remediation actions for Compliance-related incidents, ensuring root causes, control enhancements, owners, target dates, testing and closure evidence are properly documented. Lead the AML systems revamp and support the implementation of new project initiatives. Act as the Compliance project manager for major business and regulatory initiatives, ensuring Compliance requirements and dependencies are embedded in the overall project plan. Facilitate project working groups and governance forums, prepare concise management updates, secure decisions and approvals, and escalate material delivery risks promptly to the Chief Compliance Officer and relevant committees. Coordinate cross-functional stakeholders, including three lines of defence, Group Office, external advisers and business teams, while maintaining clear delineation of project and control ownership. Build project management capability within Compliance through coaching, practical guidance, standard methodologies and continuous improvement. Perform any ad hoc duties or special projects as assigned by the Chief Compliance Officer. The Person Bachelor’s degree in business, finance, law, risk management, information systems, project management or a related discipline. Minimum of 10 years’ relevant experience in financial services, insurance, banking, consulting, regulatory remediation, compliance transformation or programme and project management, including substantial experience leading complex cross-functional initiatives. Experience leading a project management team or project portfolio and engaging senior executives, regulators, auditors, vendors and multidisciplinary stakeholders. Demonstrate experience managing regulatory, audit or compliance remediation programmes and delivering system, data, process or methodology change. Exposure to AML\u002FCFT, sanctions, name screening, customer risk rating, transaction monitoring, data quality or other financial crime controls is highly preferable. Professional certification such as PMP, PRINCE2, Agile, Lean Six Sigma, CAMS or an equivalent compliance, audit or risk qualification is an advantage. Sound understanding of insurance and financial services regulatory frameworks, Compliance governance and applicable AML\u002FCFT and financial crime requirements. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":755,"slug":756,"title":757,"location":13,"raw_job_location_address_addressLocality":758,"raw_hiringOrganization_logo_url":13,"raw_description":759},72797,"senior-manager-hnw-operation-support-strategic-partnerships-fwd-life-insurance-company-bermuda-limited","Senior Manager, HNW Operation Support, Strategic Partnerships","Hong Kong - Pacific Place","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support distribution channels to grow High Net Worth and Ultra High Net Worth business for the company, including but not limited to Brokerage and Bancassurance. Act as a key point of contact and subject matter expert for POS enquiries and requests, coordinating with internal stakeholders and external parties to drive timely resolution and effective case progression. Provide end-to-end case management support for policy servicing submissions, including assignment documentation, premium-related matters, and complex or escalated requests. Handle Premium Financing cases and coordinate premium financing operational matters, including documentation, workflow management, issue resolution, and gatekeeper clearance. Coordinate and facilitate the onboarding of new Premium Financing platforms, working closely with internal functions, banks, financing providers, distributors, and other external parties to establish requirements, workflows, controls, and implementation readiness. Support assigned distribution channels, including international brokers, and coordinate policy servicing matters relating to Hong Kong- and Bermuda-issued policies. Participate in operational enhancement projects, support the design and implementation of improved workflows and controls, and develop and maintain formal standard operating procedures (SOPs). The Person Degree holder in business or another related discipline. Possess at least 7 years of relevant experience in life insurance operations, preferably covering HNW business, POS case management, and Premium Financing. Experience in supporting international brokers and handling operational or policy servicing matters for both Hong Kong- and Bermuda-issued policies. Demonstrated experience in handling Premium Financing cases and coordinating the onboarding of new Premium Financing platforms, including workflow setup and collaboration with internal stakeholders and external parties. Proven involvement in process or system enhancement projects, with hands-on experience in developing, documenting, and maintaining formal SOPs. High level of business sense, risk, sales quality, and compliance awareness. Open-minded on managing multi-channels. Possess a high sense of responsibility and job ownership. Strong knowledge of life insurance products and operational flows. Strong interpersonal skills, problem-solving skills, and team leadership\u002Fplayer abilities. Fluent in both written and spoken English and Chinese. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":761,"slug":762,"title":763,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":764},56273,"actuarial-analyst-senior-actuarial-analyst-pricing-product-dev-amp-mgmt-fwd-life-insurance-company-bermuda-limited","Actuarial Analyst\u002F Senior Actuarial Analyst, Pricing, Product Dev. & Mgmt","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Participate in product pricing and development activities, including market research, feasibility study, profit testing, user acceptable testing (UAT) Prepare actuarial analyses, and documentation for product approval and governance processes Support portfolio management activities and reinsurance reviews to facilitate product and business development Collaborate with cross-functional teams, including Product, Actuarial, Distribution, Finance, Risk, and Operations, throughout the product development lifecycle Provide actuarial and pricing support to distribution channels, including compensation reviews, campaign assessments, and special quotations. Provide support on company-wide initiatives or ad-hoc projects The Person At least 2-3 years of insurance experience in actuarial functions Good progress in professional actuarial examinations (SOA, IFoA, Actuaries Institute, or equivalent) Experience with product pricing is an advantage Strong team player with ability to collaborate across functions Strong analytical, problem-solving, and technical skills Effective communication and interpersonal skills We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":766,"slug":767,"title":111,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":768},56278,"customer-service-officer-senior-officer-customer-engagement-fwd-life-insurance-company-bermuda-limited","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job: Handle enquiries from customers, advisors and business partners across multiple channels, including hotline, email, facsimile, and live chat, in relation to life insurance and group medical products Conduct inbound and outbound calls to provide timely and quality service support Resolve customer problems and complaints in efficient and professional manner Deliver one-stop service to enhance overall customer engagement and experience Build, maintain, and strengthen long-term customer relationships Work on a shift basis: Monday to Friday 0900-1800, with alternative Saturdays 0900-1300 The Person: Matriculated or above qualification with over 3 years' work experience in financial institutions, preferably with experience in Life Insurance Company or Customer Service area Excellent Customer Service and Telephone manners Excellent communication skills and problem-solving abilities Good organizing and planning skills Passed IIQE Paper I, II, III & V and LOMA qualification are well regarded Good communication and listening skills, proficiency in written and spoken Cantonese, English and Mandarin Chinese word processing with 25 words per minute Flexible and able to embrace change and learning Able to deliver on committed actions and deadlines, result oriented We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":770,"slug":771,"title":772,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":773},56289,"managersenior-manager-investment-governance-transaction-management-amp-transformation-investment-fwd-life-insurance-company-bermuda-limited","Manager\u002FSenior Manager, Investment Governance, Transaction Management & Transformation, Investment","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support the Head of Investment Governance in designing, maintaining, and enhancing the investment governance framework, including governance standards, operating procedures, escalation protocols, and first-line control processes Assist in pre-trade and post-trade governance checks, as and when necessary, limits monitoring, breach identification, escalation, and reporting to ensure investment activities remain within approved mandates, policies, risk appetite, and regulatory requirements Maintain and update investment-related documentation, including investment policies, deployment procedures, monitoring processes, recordkeeping standards, governance papers, and committee materials Coordinate with Group and local stakeholders, including investment teams, risk, actuarial, finance, operations, legal, compliance, and local business units, to embed governance standards into day-to-day investment activities Support the preparation, maintenance, and timely dissemination of internal and external reporting, including governance dashboards, limits reports, regulatory submissions, audit materials, and management updates Support regulatory enquiries and internal reviews by gathering information, coordinating responses, maintaining audit trails, and ensuring consistency with approved governance standards Work closely with risk management to support portfolio risk assessments, scenario reviews, limit frameworks, governance routines, and investment oversight committees Contribute to investment transformation and automation initiatives by identifying process gaps, improving workflows, enhancing data quality, and supporting scalable governance and reporting solutions The Person Bachelor’s degree in finance, economics, accounting, actuarial science, law, business administration, or a relevant discipline; CFA, FRM, CPA, legal, or compliance-related qualification is a plus Minimum of 6 to 10 years’ experience in investment governance, investment operations, risk management, compliance, transaction execution and management, asset management, insurance investment, or a related financial services discipline Good understanding of investment governance frameworks, investment mandates, limits monitoring, breach management, pre- and post-trade controls, reporting requirements, and first-line control expectations Experience supporting investment documentation, governance papers, committee materials, transaction records, audit trails, policies, procedures, or regulatory responses Familiarity with public and private asset investment processes, transaction lifecycles, legal documentation, investment restrictions, and operational control points is advantageous Excellent communication and stakeholder management skills, with the ability to work effectively with Group functions, local business units, investment teams, risk management, legal, compliance, operations, external managers, and external advisers Detail-oriented, organized, and process-driven, with strong ownership and the ability to manage multiple governance, reporting, and transaction workstreams under tight timelines Familiarity with insurance investment considerations, including asset-liability management, capital, liquidity, accounting, risk limits, outsourcing oversight, and governance requirements, is an advantage Strong analytical, reporting, and documentation skills, including the ability to prepare governance dashboards, limits reports, issue logs, process maps, and management-ready materials Proficient in Microsoft Excel, PowerPoint, Word, Power BI, and workflow or data tools; experience with Bloomberg, investment systems, automation, or process improvement is desirable We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":775,"slug":776,"title":777,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":778},56292,"senior-manager-operation-risk-regulatory-governance-amp-control-fwd-life-insurance-company-bermuda-limited","Senior Manager, Operation Risk (Regulatory Governance & Control)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Overview As the Senior Manager of Operation Risk (Incident Management), you will lead the governance and execution of incident management processes across Life Operations (“LO”). You will be responsible for overseeing incident reporting, root cause analysis, remediation tracking, and escalation protocols as per Incident and Issue Management Policy and Incident Reporting Procedure of the Company. This role is critical to maintaining operational resilience, regulatory compliance, and a strong risk culture within the 1.5 lines of defense. The Job 1. Incident Governance & Oversight Be accountable for all the LO incident reporting, formulation and completion of the relevant management action plan Manage and coordinate to resolve the incident\u002Fissues related to LO by participating the end-to-end incident management process, including intake, classification, investigation, and resolution. Ensure timely and accurate reporting of incidents to Risk Management and\u002For Compliance Collaborate with Risk Management to validate incident impact ratings and ensure appropriate escalation Oversee root cause analysis and ensure remediation actions are properly defined, implemented, and tracked Monitor remediation timelines and ensure closure of incidents within agreed timelines 2. Regulatory Governance & Implementation Oversight Monitor new and revised regulatory requirements and assess their impact on business operations. Coordinate cross-functional implementation of regulatory changes across business, operations, compliance, and technology teams. Track implementation progress and ensure regulatory commitments are completed within agreed timelines. 3. Audit, Compliance & Regulatory Findings Management Establish and manage a centralized issue tracking and remediation monitoring process. Monitor progress against remediation commitments and escalate delays or implementation risks. Conduct validation reviews to ensure corrective actions have been effectively implemented. The Person Degree holder or above Minimum 8 years’ experience in life insurance sector, preferably in Life Operations or Compliance Deep understanding of regulatory requirements (e.g. FATCA & CRS, fraud, guidelines issued by Insurance Authority), especially on the operational perspective Strong ownership, self-motivated and independent to drive changes Analytical and critical thinking with solution driven mindset Confident in dealing with various stakeholders independently including senior management Good command of both spoken and written Chinese & English We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":780,"slug":781,"title":782,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":783},56271,"assistant-manager-agency-control-and-governance-agency-compliance-15-line-of-defense-fwd-life-insurance-company-bermuda-limited","Assistant Manager, Agency Control and Governance, Agency Compliance (1.5 line of defense)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Act as a compliance specialist representing the Agency Channel with a 1.5-line-of-defense mindset. Assist in compliance reviews to address regulatory changes and industry best practices in insurance, and support the design, implementation, and ongoing enhancement of policies and procedures for the agency compliance framework to help achieve business objectives in a compliant manner. Assist in developing and rolling out educational initiatives, including training programs and various publications, for the agency channel to promote a culture of good conduct. Perform risk-based monitoring of agency distribution practices to detect risks of misconduct and fraud, ensuring timely escalation and investigation of issues in accordance with company procedures. Conduct quality assurance checks to confirm the agency channel’s compliance with regulatory requirements. Assist with the investigation, analysis, and reporting of compliance incidents related to agency conduct. Collaborate with the compliance team, auditors, and Group Office to enhance overall compliance across FWD Group. Handle regulatory enquiries and ad hoc compliance tasks as assigned. The Person Bachelor degree or equivalent in business administration, accounting, finance, law or related disciplines. Minimum of 4 years’ relevant experience in a compliance-related function within the financial industry; experience working as 1.5 line of defense in a local insurer is an advantage. Understanding of the Code of Conduct, guidelines, and circulars issued by the Insurance Authority of Hong Kong. Good interpersonal, communication, analytical, and bilingual drafting skills. Proactive, result-oriented, and adept at multitasking in a fast-paced environment. Proficient in PC applications, including MS Office. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":785,"slug":786,"title":787,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":788},56274,"actuarial-internship-full-time-for-2027-h1h2-fwd-life-insurance-company-bermuda-limited","Actuarial Internship (Full-time for 2027 H1\u002FH2)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Internship Period: Dec 2026 - Jul 2027 Jun 2027 - Jan 2028 Please indicate your availability in your CV or online application form, and kindly note that full-time availability will be required. The Job: As an actuarial intern in FWD, you will have the opportunity to expose into various actuarial functions, which include: Reporting Team: Performing actuarial valuation, financial reporting and valuation system enhancement Participate in regular financial reporting of business results across various reporting basis such as HKRBC, IFRS17, EV ALM\u002FCapital\u002FPar Management Team: Assist in asset & liability management projects Participate in par fund management, such as asset share management and annual dividend review Assist in capital adequate analysis to formulate financial strategies Pricing Team: Conduct product pricing reviews and experience studies Ensure the accuracy of the proposal and administration systems by supporting UAT Support the maintenance and development of policy information system Handle ad-hoc projects and other duties as required You will be entitled SOA exam bonus suject to fullfillment of requeirements. The Person: Students in Actuarial Science, Finance, Risk Management, Mathematics or Statistics, or related disciplines Proficient in MS Office, VBA, Prophet or other computer programming is preferred Strong analytical and problem-solving skills Strong communication and presentation skills No prior actuarial experience is required Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":790,"slug":791,"title":792,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":793},56275,"co-op-internship-programme-2026-fwd-life-insurance-company-bermuda-limited","Co-op Internship Programme 2026","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Co-op Internship Programme 2026 We offer you a taste to broaden your exposure in FWD Hong Kong local office through the on-the-job experience from June to December 2026. What You Can Expect From Us Exposure from one of below positions to understand more about FWD and the insurance industry. Let us know your interest! Investment Transformation Team, Finance Digital Training, Tied Agency Partnership Support, Strategic Partnerships Application Management, IT Operation Management, IT Project Team, Employee Benefits What We Look From You We are seeking innovative, passionate, and determined individuals: Undergraduate students from any degree disciplines A good command of both written and spoken English and Chinese Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Positive attitude and willingness to learn Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":795,"slug":796,"title":797,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":798},56276,"managerassistant-managersenior-officer-underwriting-life-operations-fwd-life-insurance-company-bermuda-limited","Manager\u002FAssistant Manager\u002FSenior Officer, Underwriting, Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F We are seeking potential candidates to join our Life Operations – Underwriting team. The position is open to candidates at the Senior Officer to Manager level, candidate with more experienced will be considered for a senior position. The Job Develop and implement underwriting and operational framework, policies, procedure guidelines Monitor the processing of New Business and underwriting to ensure SLA is committed in good quality Perform underwriting assessment on both medical \u002F non-medical cases within approval limits Liaise with team leads in distribution channels to identify areas of improvement Review and verify customer due diligence, AML and CTF duties in accordance with guidelines and regulations Maintain good business relationship with channels, e.g agency, banassurance, broker etc. Participate in UAT’s and ad-hoc projects The Person University graduate or above, prefer with professional insurance qualifications e.g. FLMI Minimum 4 years solid experience in Life and medical insurance underwriting Strong analytical and problem-solving skills, self-motivated and effective team player Excellent interpersonal and communication skills to all levels Ability to work under pressure and multi-tasking in a dynamic and changing environment Good command of both written and spoken English and Chinese Familiar with Microsoft Word, Excel, and PowerPoint We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":800,"slug":801,"title":802,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":803},56277,"associate-director-underwriting-mass-market-life-operations-fwd-life-insurance-company-bermuda-limited","Associate Director, Underwriting (Mass Market), Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Responsible for leading an underwriting production team in handling underwriting assessment and providing service support to distribution teams (agency focus) \u002F customer enquiries related to underwriting. Develop and implement underwriting and operational frameworks, policies, and procedure guidelines. Monitor new business processing and underwriting to ensure service-level agreements (SLAs) are met with good quality and in line with company service standards. Perform underwriting assessments and review suggested cases from junior underwriters on both medical and non‑medical cases within approval limits. Liaise closely with team leads in distribution channels to identify areas for improvement. Identify opportunities to enhance internal processes and procedures to improve overall customer service delivery. Maintain strong business relationships with channels including agency, bancassurance, brokers, etc. Provide specific and structured underwriting training to distribution channels to uplift underwriting knowledge and case quality. Prepare clear, high‑impact presentation materials The Person University graduate or above; professional insurance qualifications such as FLMI are preferred. Minimum 10 years of solid experience in life and medical insurance underwriting, with at least 5 years in a managerial role. Strong business acumen with good analytical and problem‑solving skills. Self‑motivated, with strong analytical capabilities and an effective team‑player mindset. Excellent interpersonal and communication skills at all levels. Ability to work under pressure and manage multiple priorities in a dynamic and changing environment. Good command of both written and spoken English and Chinese. Proficient in PowerPoint and Excel We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":805,"slug":806,"title":807,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":808},56279,"hnw-principal-underwriter-life-operations-fwd-life-insurance-company-bermuda-limited","HNW Principal Underwriter, Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support company HNW business Be responsible for underwriting high sum assured cases Liaise and strive for best offer from reinsurer on high sum assured cases Work with other departments in different projects, including product development Establish underwriting rules and guidelines following the company policy and product specification Review and create underwriting practices and guidelines which demonstrate improved effectiveness in underwriting Play a key supporting role in monitoring and ensuring the alignment and quality of the underwriting practice and decision Coach and offer guidance to underwriters. Provide credit decisions and recommendations for complex cases Provide training to sales partners and team members Handle enquires from peers, sales partners and other departments The Person University graduate or above, with professional qualifications such as FLMI, ALU etc. Minimum 10 years relevant experience in underwriting and new business processing of Life and Health products, including HNW product, of which 5 years or more at management level Technical: An expert in underwriting assessment and risk management with sound knowledge in underwriting high sum assured cases. Experience in product development will be an advantage. Quality Decisions: Application of experience and knowledge to quickly assess a situation and make quality decisions. HNW UW authority at USD 10M above is preferred Business Knowledge: Acquires and applies knowledge in pursuit of competitiveness. Understands key business drivers and the competitor environment. Communication and Influencing Skills: Ability to clearly articulate ideas and solutions. Ability to gain support and inspire others. Problem solving: Ability to prioritize issues, assess problem and seek timely solution. Have strong communication skill and negotiation skill with Reinsurer We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":810,"slug":811,"title":812,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":813},56280,"manager-payment-and-aml-control-service-center-life-operations-fwd-life-insurance-company-bermuda-limited","Manager, Payment and AML Control (Service Center), Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary The role is responsible for overseeing and strengthening controls over cashier functions at our Service Center, which includes premium payment capture and reconciliation, risk assessment, receipt follow-up, and quality assurance check. Candidates should possess hands on experience in cashier management within an insurance company , along with a good understanding of AML guidelines and strong AML awareness. The Job Supervise and improve cashier function at our Service Center to ensure efficient and effective daily operation; provide assistance to frontline cashiers as needed Perform AML assessment and review of transactions that have been escalated (e.g. large amount transactions or involving third party) Conduct quality assurance on premium payment, ensuring accuracy, proper documentation, and adherence to company guidelines and AML standards; provide regular reporting to management and Compliance Monitor and ensure timely follow-up on outstanding requirements Serve as the main contact with Finance to locate payments and address enquiries from channels or customers Participate as a subject matter expert in cashier-related system initiatives; provide user requirements and confirm compliance with regulatory and company standards Work rotation at different locations of customer service centers may be required when necessary The Person Bachelor’s degree in Finance, Accounting, Business Administration, or a related field 8 years of insurance or banking experience, including at least 3 years in cashier management function at Service Center Mature, proactive, detail-minded, able to work independently and under pressure Organized and with risk awareness Familiar with AML regulations and practice We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":815,"slug":816,"title":817,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":818},56281,"manager-assistant-manager-digital-strategy-and-transformation-fwd-life-insurance-company-bermuda-limited","Manager \u002F Assistant Manager, Digital Strategy and Transformation","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Partner with business stakeholders across functions to proactively identify high‑impact GenAI and digital transformation opportunities Translate complex business problems into well‑defined solution, requirements, and target‑state workflows potentially combining GenAI, low‑code automation, and enterprise systems Accountable for end-to-end delivery of AI & digital initiatives – from developing and managing delivery plans, milestones, dependencies, resourcing, and budgets across multiple concurrent initiatives Lead feasibility assessments covering technical complexity, data readiness, risk, and scalability. Support prioritization decisions for AI initiatives through recommendations and trade‑off analysis Act as the primary bridge between business, IT, data, risk\u002Fcompliance, and external vendors. Resolve delivery, dependency, or risk issues proactively The Person 6-10 years of experience in digital transformation, technology delivery, business analysis, or project management, with accountability for delivering complex initiatives end‑to‑end Strong understanding of technology delivery lifecycle, including solution architecture dependencies, data readiness, integration with enterprise systems, environment management, and vendor coordination Experience working in insurance is a plus or other regulated industries, with awareness of risk, compliance, and control considerations Experience managing a small team of solution delivery resources, with the ability to provide day-to-day guidance, coaching, workload prioritization, and delivery oversight Working knowledge of Microsoft M365 GenAI and Power Platform, including Copilot, Copilot Studio, and Power Automate We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":820,"slug":821,"title":822,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":823},56282,"manager-capital-management-actuarial-fwd-life-insurance-company-bermuda-limited","Manager, Capital Management, Actuarial","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Safeguard the financial security of the company Perform and review the results of HKRBC, Economic Capital (EC) and Macau Statutory Coordinate with internal & external parties\u002F consultants on HKRBC\u002FEC\u002FMacau Statutory annual filings Engage in the discussion and propose enhancement for the development of the reporting metrics under the economic balance sheet framework Drive the analysis, negotiation and implementation of capital management initiatives Lead and manage the team to deliver high‑quality outputs to senior stakeholders, while providing ongoing coaching and development to build team capability The Person At least 5-6 years of actuarial experience BAU Capital Reporting\u002F Capital Management\u002FALM experience, knowledge of HK regulation preferred Candidates with less experience would be considered as Assistant Manager Excellent communication skills to interact with both technical and non-technical audiences Strong project management, analytical and problem solving skills Proven people management skills We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":825,"slug":826,"title":827,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":828},56283,"manager-direct-project-delivery-coe-fwd-life-insurance-company-bermuda-limited","Manager, Direct Project Delivery, COE","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary We are seeking a highly motivated and experienced Digital Project Manager to drive the growth of FWD's Direct business by enhancing digital platform capabilities and delivering exceptional customer experience. The successful candidate will lead digital transformation initiatives, manage cross-functional stakeholders, and ensure the successful delivery of strategic projects that strengthen FWD's position as a leading direct-to-consumer (D2C) digital insurance platform. The Job Digital Business Growth & Innovation Drive continuous enhancement of FWD's digital platforms to improve customer experience and business performance Share market insights, best practices, and industry developments with key stakeholders to support business growth and digital transformation Project Delivery & Execution Lead end-to-end project delivery from initiation through implementation and post-launch support Collaborate with internal business units, technology teams, and external vendors to deliver projects within agreed timelines, budgets, and quality standards Determine project scope, timelines, implementation approaches, and deliverable acceptance criteria Prioritize multiple projects and initiatives based on business needs and strategic objectives Recommend and allocate project resources to maximize delivery effectiveness Manage project risks, dependencies, issues, and change requests throughout the project lifecycle Ensure proper project governance, documentation, and adherence to established project management standards Stakeholder Management Partner closely with business stakeholders to understand requirements and align project outcomes with business objectives Manage stakeholder expectations and communicate project progress, risks, and business impacts effectively Conduct project briefings, knowledge transfer sessions, and launch readiness activities to support successful implementation and adoption Process Improvement Develop and maintain operational procedures, project frameworks, and delivery standards Continuously identify opportunities to improve project delivery efficiency and customer experience The Person Minimum 5 years of relevant experience in digital project management, product management, or e-Commerce platform delivery Candidate with more experience and a strong track records may be considered for the Senior Manager position Experience in Insurance, Banking, Financial Services, Consulting, or other highly regulated industries is highly preferred Demonstrated experience managing large-scale projects involving multiple internal and external stakeholders Proven track record of delivering digital transformation initiatives in Agile and\u002For Scrum environments Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or related disciplines Hands-on experience with project management and collaboration tools such as Jira, Confluence, and related platforms Solid knowledge of software development lifecycles and delivery methodologies, including Agile, Scrum, and Waterfall We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":830,"slug":831,"title":832,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":833},56284,"manager-hnw-underwriting-fwd-life-insurance-company-bermuda-limited","Manager, HNW Underwriting","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support HNW Underwriting daily operation Ensure that all new applications are underwritten in a consistent and timely manner with agreed service Risk assessment by performing the financial and medical underwriting Conduct customer due diligence and ensure meeting the Company’s requirements on Anti-Money Laundering (AML) risk assessment Handle agent enquiry to deliver and clarify the underwriting decision Update underwriting manuals and procedures are required To provide and perform quality underwriting in accordance with the underwriting manual and to deliver each underwriting decision to agents in a timely manner To execute the underwriting workflow effectively and to keep monitoring the underwriting services are at all times meet with the committed service standard Handle ad-hoc assignments The Person Degree holder and FALU or FLMI is advantage 5-10 years experiences in underwriting With HNW UW authority at USD 5M-10m above is preferred Strong sense of customer focus, considering impact on customers and business and responding promptly and co-operatively to internal and external customers balancing decisions with the needs of the customer and of the business Proactive working attitude, hardworking, good sense of collaboration, strong execution skills, willing to learn Detail-oriented with good presentation and communication skills. Good command of both written and spoken English & Chinese Self-motivated, independent, able to work under pressure We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":835,"slug":836,"title":837,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":838},56285,"manager-project-management-operation-excellence-life-operations-fwd-life-insurance-company-bermuda-limited","Manager, Project Management, Operation Excellence, Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary The Manager, Project Management is responsible for leading the end-to-end implementation of Life and Health insurance products, product enhancements, and strategic business initiatives. Acting as a key representative of Life Operations within the Product Implementation Team (PIT) to drive successful project delivery, optimize operational processes, and ensure projects are implemented efficiently, compliantly, and in alignment with business objectives. The incumbent will also lead and develop a team of project managers and business analysts while driving operational excellence and continuous improvement initiatives. The Job 1. Project and Product Implementation Leadership Serve as the key representative of Life Operations within the Product Implementation Team (PIT). Lead and oversee the implementation of Life and Health insurance products, product enhancements, and related system initiatives across all distribution channels. Drive cross-functional collaboration among business, operations, IT, compliance, legal, and other stakeholders to ensure successful and timely project delivery. Develop comprehensive project plans, including scope, milestones, resources, timelines, dependencies, and budget requirements. Manage end-to-end project execution and governance, ensuring alignment with business objectives and organizational priorities. Monitor project progress, proactively identify risks and issues, and implement appropriate mitigation strategies. 2. Business Analysis and Solution Delivery Lead business analysis activities and facilitate the gathering, documentation, validation, and sign-off of business requirements. Review and challenge business requirements to ensure operational feasibility, efficiency, and compliance with existing business and system capabilities. Collaborate closely with project teams and stakeholders to define optimal implementation solutions and drive successful delivery. Oversee system implementation activities to ensure solutions meet business requirements and operational needs. 3. Stakeholder Management and Governance Chair project meetings and working sessions, driving effective decision-making, issue resolution, and action follow-up. Build strong relationships with internal stakeholders to facilitate project alignment and smooth implementation. Prepare and present project status reports, management updates, and executive-level presentations. 4. Team Leadership and Continuous Improvement Lead, coach, and develop junior project managers and team members to build project management capabilities within the team. Foster a collaborative, high-performance, and customer-focused team culture. Identify opportunities to streamline product implementation processes and improve operational efficiency. Lead and support continuous improvement initiatives to enhance project delivery effectiveness and customer experience. The Person 1. Qualifications and Experience Bachelor's degree in Business Administration, Information Systems, Insurance, or a related discipline. Professional project management certification (e.g., PMP, PRINCE2, Agile certification) is an advantage. Minimum 8 years of experience in the Life Insurance industry with solid knowledge of insurance operations and product implementation. Minimum 5 years of experience leading product implementation, business transformation, or project management initiatives. Minimum 3 years of people management experience with a proven track record of leading and developing teams. 2. Skills and Competencies Strong project management and stakeholder management capabilities. Demonstrated ability to manage multiple priorities in a fast-paced and dynamic environment. Excellent analytical, problem-solving, and decision-making skills. Strong business analysis and requirements management experience. Excellent communication, presentation, interpersonal, and negotiation skills. Proven ability to influence stakeholders and drive cross-functional collaboration. Self-motivated, results-oriented, and capable of working independently with minimal supervision. Strong attention to detail and commitment to delivering high-quality outcomes. We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":840,"slug":841,"title":842,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":843},56286,"senior-manager-agency-recruitment-tied-agency-fwd-life-insurance-company-bermuda-limited","Senior Manager, Agency Recruitment, Tied Agency","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Person Drive recruitment strategic direction, management and develop the team Build healthy and professional agency force in HK Meet the agent’s manpower goal set by CAO Establish a strong FWD Recruitment culture in Hong Kong Execute and monitor effective Agency Recruitment campaign to boost recruitment activities without compromising quality Ensure that Agency Recruitment comply with all regulatory and statutory requirements The Job 7 to 10 years in Life Insurance or bank industry with business Degree or professional qualification in management field Solid working experience of the Agency Recruitment workflow Good understanding of agency operations and management issues Result and action oriented Persuasive and able to convey ideas, negotiation and influence skills. Strategic mindset and visionary, able to think beyond status quo. Ability to lead recruitment team if needed in a competitive environment We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":845,"slug":846,"title":847,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":848},56287,"manager-wealth-management-product-development-amp-management-fwd-life-insurance-company-bermuda-limited","Manager, Wealth Management, Product Development & Management","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Drive and implement new product initiatives, marketing initiatives and on-going product maintenance by working together with relevant departments and distribution channels Provide insights on market and industry potentials, determine trends and prepare analysis Identify new product concepts based on customer research, market \u002F internal analysis, customer or distribution feedback Manage ILAS, Universal Life and Participating product portfolio The Person Degree in Marketing, Actuarial Science, Mathematics, Statistics or equivalent At least 6 years’ of Actuarial experience or product development gained within the life insurance industry Excellent communication skills, and fluent in written and spoken English. Chinese reading and writing is a must Strong project management skills, accuracy and attention to details Self-motivated, organized, and a committed team player Excellent time management skills and the ability to manage conflicting priorities and cope with stress Strong PC skills including MS Word, Excel, PowerPoint and Chinese word-processing We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":850,"slug":851,"title":852,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":853},56288,"manager-project-management-office-operation-excellence-life-operations-fwd-life-insurance-company-bermuda-limited","Manager, Project Management Office, Operation Excellence, Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary Lead and deliver transformation, operational improvement, and technology projects across Life Operations, including New Business, Underwriting, Policy Administration, Claims, and Customer Servicing. Work with business, IT, vendors, and stakeholders to drive efficiency, customer experience, and business outcomes. The Job 1. Project Delivery Manage projects from initiation to implementation and post-launch review Deliver projects within scope, timeline, budget, and quality targets Manage project plans, risks, issues, resources, and governance Coordinate business, IT, compliance, risk, and vendor teams 2. Business Transformation Lead initiatives involving: Digital transformation, AI and automation, process improvement, system enhancements\u002Freplacement and regulatory projects Define project scope, objectives, and expected benefits Drive operational efficiency and service improvements 3. Stakeholder & Governance Management Prepare project updates and management reports Engage stakeholders, including senior management Present project status, risks, and recommendations Ensure compliance with PMO standards and policies 4. Testing & Implementation Manage SIT, UAT, defect resolution, and deployment activities Support change management and business readiness Ensure smooth transition to BAU operations The Person 1. Education & Qualifications Bachelor's degree in Business, Information Systems, or related disciplines Preferred certifications: PMP, PRINCE2, Agile\u002FScrum Lean Six Sigma and insurance qualifications (e.g. LOMA\u002FFLMI) are advantageous 2. Experience Minimum 5 years' project management experience in Insurance, Banking, or Financial Services Experience delivering medium-to-large transformation projects Exposure to digital, automation, process improvement, system implementation, or regulatory initiatives Vendor management experience is an advantage 3. Core Competencies Strong project management, planning, and risk management skills Excellent stakeholder management and communication abilities Strong analytical, critical thinking, and problem-solving capabilities Ability to influence stakeholders and lead cross-functional teams Confident in presenting to senior management 4. Personal Attributes Proactive, independent, and results-oriented Strong sense of ownership and accountability Adaptable and resilient in a fast-paced environment Able to work under pressure, manage competing priorities, and deliver within tight timelines We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":855,"slug":856,"title":857,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":858},56290,"senior-manager-asset-liability-management-actuarial-fwd-life-insurance-company-bermuda-limited","Senior Manager, Asset Liability Management, Actuarial","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Assist in formulating ALM strategies, including but not limited to dynamic strategic asset allocation (SAA), dynamic interest rate hedging (IRH), other ALM initiatives for funds with different characteristics Provide timely financial analysis to support various ALM initiatives and hedging programmes Monitor the effectiveness of ALM initiatives and hedging programmes Handle technical enquiries from various stakeholders, including FWD Group, Investment, Finance, and Risk teams Prepare regular management reports for the Asset Liability Management Committee (ALMCO) The Person 8+ years insurance experience in actuarial functions Bachelor’s degree (or equivalent) in Actuarial Science or other Investment\u002FRisk Management\u002FStatistics based major Fellowship or close to Fellowship in a recognized international actuarial professional body Experience with asset liability management is an advantage Good Excel, PowerPoint and Word skills Strong team player with the ability to collaborate across functions Strong analytical and problem‑solving skills Effective communication and interpersonal skills We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":860,"slug":861,"title":862,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":863},56291,"senior-manager-digital-product-management-fwd-life-insurance-company-bermuda-limited","Senior Manager, Digital Product Management","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary The Product Owner is responsible for defining and executing the product roadmap for insurance applications, ensuring solutions align with business objectives, customer needs, and regulatory requirements. This role partners with business and IT stakeholders to deliver digital products. The Job Product Strategy & Roadmap Define and communicate the product vision, objectives, and roadmap aligned with business strategy. Identify opportunities to improve customer experience, operational efficiency, and business value through digital solutions. Collaborate with business stakeholders to translate strategic objectives into product initiatives and delivery plans. Prioritize features and enhancements based on business value, regulatory requirements, customer needs, and technical constraints. Requirements Management Gather, analyze, and document business requirements, user stories, and acceptance criteria. Ensure requirements are clearly defined, prioritized, and understood by development teams. Validate solution designs to ensure alignment with business objectives and user needs. Manage scope changes and assess impacts on timelines, resources, and business outcomes. Product Backlog Ownership Own and maintain the product backlog. Prioritize backlog items based on business value, dependencies, risks, and delivery capacity. Conduct backlog grooming and refinement sessions with stakeholders and delivery teams. Agile Delivery & Stakeholder Management Act as the primary point of the digital products. Serve as the product leader and trusted advisor for business stakeholders, providing strategic direction and making prioritization decisions that maximize business value. Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives. Make timely decisions on priorities, scope, and solution options to support project delivery. Facilitate alignment among business, channels, IT and Compliance\u002FRisk stakeholders. Influence senior stakeholders on product investment priorities and strategic trade-offs. The Person Degree in Business Administration, Information Technology or equivalent area. Minimum 10 years of experience in Product Owner, Business Analyst, Digital Product Management, or related roles in Insurance industry. At least 3 years of experience leading complex cross-functional initiatives and influencing senior stakeholders. Experience in Agile product management frameworks such as Scrum, SAFe or Product Operating Models. Experience leveraging data analytics, AI-enabled capabilities and customer insights for product decision-making is highly desirable. Experience in managing distribution applications will be an advantage. Effective communication and cross functional stakeholder management. Strong decision making, problem-solving and influencing skills. Ability to manage multiple priorities in a fast-paced environment. Proactive, detail-oriented and collaborative team player. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":865,"slug":866,"title":867,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":868},56293,"senior-manager-customer-transformation-amp-change-management-life-operations-fwd-life-insurance-company-bermuda-limited","Senior Manager (Customer Transformation & Change Management), Life Operations","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary The Senior Manager, Customer Transformation & Change Management is responsible for leading business analysis, UAT governance, change delivery, knowledge management to drive continuous improvement across Life Operations customer and agency digital platforms. The role ensures changes are prioritized and delivered effectively, with strong operational control, testing quality, knowledge accuracy and measurable uplift in platform usage, service quality and operational efficiency. The Job 1. Lead Business Analysis & Change Delivery Lead a BA team supporting business and technical changes required on Servicing and Enquiry Digital Tools for distribution and customer. Oversee requirements gathering, process analysis, impact assessment, solution validation, acceptance criteria and implementation readiness. Ensure requirements are clearly documented, traceable and aligned with business priorities, regulatory needs, customer experience and operational controls. Monitor delivery progress, dependencies, decisions, and escalations to support timely implementation. Establish consistent BA practices, documentation standards and governance across the team. 2. Backlog management & KPI reporting Monitor KPIs, usage, adoption, and service indicators for customer and agency tools. Analyze platform data, user feedback and incident trends to identify improvement opportunities. Drive improvement initiatives that enhance operational efficiency, service quality, platform stability, and user experience. Own and manage the backlog for multiple initiatives, including regulatory changes, new product changes, Voice of Distribution and Customer improvements, operational enhancements, and production problem fixes. Facilitate prioritization with Life Operations business units, IT, Digital and other stakeholders based on urgency, capacity, business value, risk and customer impact. Prepare regular management reporting on platform performance, delivery outcomes and improvement progress. 3. Testing Governance and management Work closely with the offshore UAT team to enhance testing quality, efficiency and consistency across releases and projects. Define testing approach, regression scope, health check strategy, defect management practice and test evidence requirements. Oversee UAT resource planning, utilization, productivity, and cost monitoring. Drive continuous improvement in testing standards, knowledge retention, and defect prevention. 4. Change management and business continuity Coordinate across Life Operations business units to ensure on-system and off-system IT or technical initiatives are implemented with minimal business disruption. Ensure appropriate regression testing, operational readiness checks, communication, contingency planning and post-implementation health checks are in place. Assess potential business impact and work with stakeholders to mitigate implementation risks. Support stable transition from project delivery to BAU operations. Identify recurring incidents, operational pain points, and process inefficiencies affecting customer, agency and internal users. Lead root cause analysis with IT, Operations, and relevant parties to define sustainable solutions and preventive actions. Track action closure, benefit realization, and effectiveness of implemented solutions. 5. Lead Knowledge Management & Chatbot Enablement Lead the Knowledge Management BA function to maintain accurate and up-to-date knowledge for agents, customers, Business Analysts and Testers. Establish governance for knowledge ownership, review cadence, content quality and change-triggered updates. Ensure chatbot responses and knowledge search outputs are supported by current, consistent and approved information. The Person Bachelor's degree in business administration, Information Systems, Insurance, Technology or related discipline. Minimum 10 years of experience in life insurance operations, business analysis, change management, digital transformation, UAT governance or operational improvement. Solid knowledge of life insurance operations and customer or agency servicing processes. Proven experience leading BA teams, testing functions, offshore delivery resources or cross-functional transformation initiatives. Strong understanding of SDLC, business requirements management, UAT, regression testing and implementation governance. Experience with customer portals, agency tools, knowledge management, chatbot or AI-enabled servicing solutions is an advantage. Excellent stakeholder engagement and change communication skills, with the ability to translate system or process changes into clear messages for distribution channels and operations users. Ability to prioritize competing demands, manage risks and drive decisions in a complex operating environment. We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":870,"slug":871,"title":872,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":737},56294,"senior-managerassociate-director-alternative-investments-execution-amp-management-investment-fwd-life-insurance-company-bermuda-limited","Senior Manager\u002FAssociate Director, Alternative Investments Execution & Management, Investment",{"id":874,"slug":875,"title":876,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":877},56295,"senior-managerassociate-director-public-markets-deployment-amp-portfolio-implementation-investment-fwd-life-insurance-company-bermuda-limited","Senior Manager\u002FAssociate Director, Public Markets Deployment & Portfolio Implementation, Investment","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Drive the deployment of public asset investments across fixed income, equities, cash, and other liquid market instruments, in line with approved Strategic Asset Allocation (SAA), Tactical Asset Allocation (TAA), risk appetite, and portfolio guidelines Maintain active dialogue with bank counterparties, asset manager partners, and market participants to source investment ideas, understand market liquidity, assess execution levels, and identify deployment opportunities Apply a good understanding of various public asset classes to translate SAA and TAA decisions into actionable portfolio implementation plans, including asset class tilts, mandate funding, cash deployment, and rebalancing actions across public markets Partner with Group and local stakeholders to align deployment priorities with liability needs, cashflow forecasts, capital considerations, accounting constraints, and local portfolio requirements Support execution across public markets by coordinating with external managers, internal investment teams, operations, risk, actuarial, finance, and local business units to ensure timely and controlled implementation Monitor market conditions, portfolio positioning, liquidity, duration, spread, equity exposure, and other key investment metrics to support timely deployment and tactical portfolio actions Prepare portfolio implementation updates, deployment trackers, execution summaries, and investment recommendations for senior management, Group stakeholders, and local investment committees Track and review external manager activities, mandate capacity, execution readiness, investment pipelines, and adherence to agreed guidelines and portfolio objectives Contribute to investment transformation, process improvement, data quality, and reporting initiatives that enhance deployment efficiency, execution discipline, and portfolio oversight, focusing on public asset classes The Person Bachelor’s degree in finance, economics, accounting, actuarial science, or a relevant discipline; CFA qualification or candidacy is a plus Minimum of 10 years’ experience in investment management, public markets, asset allocation, portfolio implementation, treasury, or a related finance discipline; experience with insurers, asset owners, banks, or institutional asset managers is advantageous Solid understanding of public asset classes, including fixed income, credit, equities, cash, ETFs, funds, and derivatives, with practical knowledge of SAA, TAA, portfolio rebalancing, and implementation considerations Strong execution mindset, attention to detail, and ability to coordinate multiple deployment workstreams under tight timelines and changing market conditions Strong market awareness and ability to interpret macro, rates, credit, equity, liquidity, and technical market developments into practical portfolio actions Excellent communication and stakeholder management skills, with the ability to work effectively with Group functions, local business units, external managers, bank partners, and internal control functions Proactive, commercially minded, and collaborative, with a strong sense of ownership and the ability to follow through from investment idea generation to implementation and post-execution monitoring Familiarity with insurance investment considerations, including liability matching, capital, liquidity, accounting, risk limits, and governance requirements, is an advantage Strong analytical and reporting skills, including the ability to build deployment trackers, portfolio dashboards, scenario analysis, and management-ready investment materials Experience in executing, monitoring and management of derivatives Proficient in Bloomberg, Microsoft Excel, PowerPoint, Power BI, and other investment analytics or portfolio management tools; experience with automation and process improvement is desirable We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":879,"slug":880,"title":881,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":882},56296,"senior-officer-agency-strategic-development-tied-agency-fwd-life-insurance-company-bermuda-limited","Senior Officer, Agency Strategic Development, Tied Agency","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support annual business planning activities, ongoing business development programs and performance tracking To gather and analyze business and market information for management to support formulation of sales strategy and conduct business review Responsible for generating and coordinating routine reports, presentation decks and related materials on channel’s performances that to be presented to senior management \u002F Group office for timely business decision making Participate in various initiatives\u002Fprojects to achieve business goals and support the roll out of strategic initiatives to agency force Supporting to handle the request from Risk\u002FCompliance\u002FInternal Audit team on routine reporting and record updating Support ad-hoc tasks as assigned The Person Bachelor’s degree in business, accounting, finance, insurance or related disciplines 3 - 5 years’ experience in insurance industry and with background in life agency management or audit experience in financial services industry is an advantage Strong communication skills with confidence to liaise with all levels including top management and across different functions Strong problem solving and analytical skills We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":884,"slug":885,"title":886,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":887},56297,"assistant-manager-high-net-worth-life-administration-fwd-life-insurance-company-bermuda-limited","Assistant Manager (High Net Worth), Life Administration","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F We are expanding our HNW Policy Servicing Team under Life Administration: The Job Support and execute end‑to‑end policy servicing tasks for High Net Worth (HNW) customers with high accuracy, professionalism, and timely turnaround Handle enquiries from distributors, brokers, and wealth partners; provide quality frontline servicing and escalate complex issues when necessary Prepare, verify, and process policy-related documents such as endorsements, amendments, reinstatements, and routine servicing requests Conduct detailed checks on policy information, system inputs, and documentation to ensure compliance and minimize errors Track and report operational metrics such as turnaround time (TAT), productivity, and service accuracy, supporting continuous improvement activities Ensure all servicing processes comply with regulatory requirements, internal guidelines, and AML\u002FCTF standards The Person 8 to 10 years of experience in policy servicing functions of life insurance, candidate with less experience will be considered as Assistant Manager position Knowledge in HNW servicing such as handling of premium financing, HNW product features will be a great advantage Experience in servicing international brokers Good verbal and written communication skills Strong attention to detail with solid problem‑solving and analytical skills Customer‑focused, proactive, and able to handle multiple tasks in a fast‑paced environment Strong team player with the willingness to mentor and coach junior members Proficient in MS Office; familiarity with insurance systems or digital servicing platforms is an advantage We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":889,"slug":890,"title":891,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":892},56298,"senior-officer-transaction-support-and-procurement-investment-fwd-life-insurance-company-bermuda-limited","Senior Officer, Transaction Support and Procurement, Investment","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support front-end transaction administration tasks, including KYC coordination, onboarding procedures, document collection, internal routing, status tracking, and communication with relevant internal and external stakeholders Assist with new investment onboarding by coordinating information requests, maintaining onboarding checklists, following up on outstanding items, and ensuring required documentation is properly completed and filed Provide support in handling documentation and administrative requirements from internal and external counterparties Prepare, update, and maintain regular reports, trackers, management updates, and administrative records to support team operations and transaction administration Manage expense processing and submissions for Investment, including invoice handling, expense claims, payment follow-ups, procurement requests, vendor onboarding, and coordination with finance and procurement teams Support team administration, including maintaining contact lists as necessary, distribution lists, filing records, approval logs, procurement documentation, and other administrative registers Provide day-to-day administrative and business support to the investment team, including support in preparing meeting materials as necessary, logistics, and follow-up on administrative matters The Person Relevant experience in team administration, business support, transaction administration, expense processing, procurement, or a related support function Experience arranging meetings, coordinating logistics, preparing materials and dealing professionally with internal and external counterparties Experience supporting new business onboarding, initial KYC processes, counterparty documentation, account opening, or similar front-end transaction administration tasks Able to handle documentation accurately with a strong mindset of confidentiality, follow up on counterparty requirements, maintain trackers, organize files, and ensure records are complete and up to date Good communication and interpersonal skills, with the confidence to liaise with internal teams, external counterparties, vendors, service providers, and other stakeholders A strong team player with a positive “can do” attitude, willingness to learn, and readiness to support the broader team wherever needed Proficient in Microsoft Outlook, Excel, PowerPoint, and Word; familiarity with expense management, procurement, workflow, or document management systems is advantageous We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":894,"slug":895,"title":896,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":897},56299,"student-intern-application-management-information-technology-6-month-contract-fwd-life-insurance-company-bermuda-limited","Student Intern, Application Management, Information Technology (6-month Contract)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Participate in Life Insurance product launch projects Participate in API enabled architecture in Life Asia To assist in solution design and work with peer teams to prepare system or architecture documentations and program specifications To perform program development To set up and support different testing environments To perform system testing and user acceptance testing To perform system implementation and enhancement To prepare system manual The Person University degree in Computer Science or equivalent Experience in programming with relational database Strong logical thinking, willing to take challenges, energetic, positive and with innovative mindset Fluent in both spoken and written English and Cantonese and Chinese. Able to speak PTH is a plus Knowledge in Java programming, MS SQL, DB2 SQL, NoSQL, and JSON\u002FXML is considered an advantage Experience in REST API, Github, MS Azure Portal, MS Azure SQLDB and Postman is considered an advantage Full-time interns are preferred; Part-time applicants should be able to commit to at least three full working days per week. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":899,"slug":900,"title":901,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":902},56301,"student-intern-investment-fwd-life-insurance-company-bermuda-limited","Student Intern, Investment","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Full-time interns are preferred; Part-time applicants should be able to commit to at least three full working days per week. The Job: Assist in Alternative Investments strategies development Perform analysis across asset classes and its impact on the overall portfolio Support due diligence procedures and maintain internal process standards Assist with ongoing portfolio management activities Preparing materials for the presentation on investment opportunities Handle ad-hoc projects and other duties as required The Person: Final year or penultimate year students from Finance, Business Administration or equivalent Excellent time management skills and the ability to manage conflicting priorities Proficient in written and spoken English, basic knowledge of Chinese is an advantage Detail-minded, self-motivated and responsible team player Proficient in MS Office Suite Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":904,"slug":905,"title":906,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":907},56303,"zone-head-agency-development-fwd-life-insurance-company-bermuda-limited","Zone Head, Agency Development","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job: Execute and promote agency initiatives to achieve business target Implement strategies and action plans to support agency productivity in business and recruitment Oversee and monitor agency performance to ensure alignment with the company's direction Facilitate strategic planning in responsible regions for achieving good production, recruitment and persistence Handle enquiries from responsible regions to ensure business continuity Maintain a quality agency force by balancing selection and offering attractive and suitable recruitment offer Enhance the communication and understanding between agency and internal departments Prepare the Tied Agency reporting for local and regional requirements Support the Tied Agency development initiatives if needed The Person: University graduate with at least 10 years relevant experience in insurance industry Integrated knowledge in project and people management Strong interpersonal skills, excellent presentation and negotiation skills Strong analytical and conceptual skills Good command of written and spoken English and Chinese We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":909,"slug":910,"title":911,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":912},56304,"interested-in-jobs-at-fwd-fwd-life-insurance-company-bermuda-limited","Interested in Jobs at FWD?","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F FWD is a rapid growing company and staff members are everyday trailblazers. We are always keen to acquire talented people like you to join our journey in shaping the industry. If you are not able to identify a suitable role in our job list at this moment, you can still submit your CV to us via this post. As such, we can pick up the related career conversations with you as soon as suitable and exciting opportunities arise. Your information collected will be in strict confidence and used solely for recruitment purpose. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":914,"slug":915,"title":916,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":917},56305,"associate-director-financial-crime-compliance-fwd-life-insurance-company-bermuda-limited","Associate Director, Financial Crime Compliance","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Summary Lead the 2LoD EDD review and advisory unit for High-Net-Worth (HNW) business within FCC function for providing independent oversight, robust challenge, and expert advisory on complex customer cases from AML\u002FCFT and sanctions perspectives Support MLRO’s decision-making, enhance 1LoD EDD quality, drive stakeholder’s alignment, and strengthen MI reporting and workflow efficiency The Job Report to CCO & MLRO\u002FMLRO delegate and assume the following duties and responsibilities: Manage and develop the EDD review and advisory unit focusing on High-Net Worth business, ensuring strong delivery and quality advisory support, and stakeholder engagement Perform independent 2LoD’s review of complex HNW EDD cases and provide recommendations for cases requiring MLRO\u002FMLRO delegate and\u002F or Group Compliance approval, ensuring robust rationale and documentation Provide AML\u002FCFT and sanctions advisory to 1LoD and stakeholders on onboarding, servicing, and high-risk customer scenarios Challenge and enhance the quality of EDD conducted by 1LoD, driving consistency and improved documentation standards Act as major contact point of Compliance with other internal stakeholders including Business Distribution, 1LoD Governance, Underwriting and Policy Administration regarding EDD and advisory matters Engage stakeholders and facilitate regular alignment meetings on EDD practices, requirements, and risk interpretation Produce MI on case volumes, turnaround time, risk trends, and quality findings, with actionable insights Support workflow automation and process enhancements to improve efficiency, transparency, and control effectiveness Ensure strong governance, policy adherence, and readiness for audit and regulatory review Coach and guide team members and contribute to capability development within the FCC team The Person Bachelor’s degree in law, business or finance Previous experience in a senior role in insurance companies or banks is highly preferrable Minimum of 8 years relevant experience in insurance, financial services industry or regulatory bodies in legal, compliance, management, or internal control functions is highly preferrable Solid experience in EDD, FATCA\u002FCRS, Sanctions advisory work, especially in HNW business, and knowledge in Bermuda and other countries’ regulations are an advantage Professional qualifications in financial crime risk is an asset Sound understanding of insurance regulatory and financial crime frameworks Practical knowledge of applicable AML\u002FCFT, sanctions, ABC and related regulatory requirements Strong knowledge of HNW customer risk indicators, source of wealth assessment, beneficial ownership review, and reputational risk considerations Strong report writing and documentation skills, including the ability to articulate risk rationale clearly and concisely Ability to interpret regulatory requirements and translate them into practical business guidance Strong sense of responsibility with a positive and proactive attitude Clear and effective written and verbal communication skills, including the ability to explain complex risk issues clearly to business and senior stakeholders Good stakeholder management and interpersonal skills, with the ability to build credibility and influence across functions and seniority levels Able to work independently, exercise sound judgement and escalate issues appropriately Strong time management skills, with the ability to meet tight deadlines and perform effectively under pressure Detail‑oriented with a risk‑based and solution‑focused mindset We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":919,"slug":920,"title":921,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":922},56306,"system-analyst-application-managementfrontend-distribution-platform-fwd-life-insurance-company-bermuda-limited","System Analyst, Application Management(Frontend Distribution Platform)","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary Support the delivery and enhancement of enterprise applications with a focus on mobile (iPad) solutions, frontend distribution platforms, and digital initiatives. Partner with business and IT stakeholders to analyze requirements, coordinate development activities, and ensure the successful implementation of scalable and high-quality solutions. The Job System Analysis & Development Gather, analyze, and document business and system requirements. Prepare functional specifications, user stories, process flows, interface specifications, and supporting documentation. Perform hands-on application development, coding, unit testing, and system integration activities. Develop and maintain web and mobile applications using Angular, Ionic, TypeScript, Node.js, APIs, and related technologies. Ensure compliance with SDLC standards, security requirements, and development best practices. Coordinate SIT, UAT, defect tracking, and production deployment activities. Participate in end-to-end system implementation projects using Agile or Waterfall methodologies. Leverage AI-assisted tools such as GitHub Copilot to improve coding efficiency, requirement analysis, testing, and documentation quality. Production Support Provide application support for frontend distribution platforms and related systems. Investigate production incidents, analyze root causes, and coordinate issue resolution with relevant teams. Monitor application performance and support service request handling. Assist with release deployment, post-implementation verification, and production readiness activities. Track incidents and defects, ensuring appropriate preventive and corrective actions are implemented. The Person Degree in Computer Science, Information Technology, or related disciplines. Minimum 3-5 years of experience in system analysis, requirement gathering, and application development. Strong analytical, problem-solving, and documentation skills. Good communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Proactive, detail-oriented, and a strong team player. Experience in insurance, financial services, or digital platform projects is an advantage. Technical Skills: Knowledge of Angular, Ionic, HTML5, CSS, JavaScript, and TypeScript. Understandings of REST APIs, system integration, and microservices concepts. Familiarity with databases such as MongoDB and MS SQL. Exposure to cloud platforms such as Azure or AWS. Experience with Git, DevOps practices, and CI\u002FCD pipelines is an advantage. Exposure to AI-assisted development tools such as GitHub Copilot is a plus. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":924,"slug":925,"title":926,"location":13,"raw_job_location_address_addressLocality":758,"raw_hiringOrganization_logo_url":13,"raw_description":927},56307,"assistant-manager-senior-officer-new-business-support-strategic-partnership-fwd-life-insurance-company-bermuda-limited","Assistant Manager\u002F Senior Officer, New Business Support, Strategic Partnership","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Oversee end-to-end processing of new business sales, premium financing documentation, and after-sales policy services, with a strong focus on case management efficiency. Manage and resolve application and policy-related enquiries from business partners promptly and accurately, demonstrating robust case management capabilities. Deliver case management services, including tracking, follow-up, and closure of pending cases with business partners and internal teams. Generate, analyze, and present pending case reports for management review and decision-making, leveraging case management insights. Identify and implement process improvements to enhance daily operations and service quality, particularly in case handling workflows. Provide effective and efficient support to ensure smooth operations within Strategic Partnerships, emphasizing case management excellence. Participate in ad hoc projects and initiatives as assigned by the section head, contributing case management expertise where applicable. The Person Degree holder or equivalent qualification. Minimum 3–5 years of experience in life insurance operations, preferably in case management, middle-office operations, sales support, customer service, or policy servicing. Demonstrated experience in case handling and management, with a solid understanding of related workflows and processes. Strong business acumen and customer-focused mindset. Experience with underwriting authority is an advantage. Strong team player with flexibility to work overtime when required. Effective communication, stakeholder management, and problem-solving skills. Proficient in MS Office applications (Excel, Word, PowerPoint). Excellent command of written and spoken English; Putonghua is an advantage. Candidate with less experience will be considered for the Senior Officer position. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":929,"slug":930,"title":931,"location":13,"raw_job_location_address_addressLocality":758,"raw_hiringOrganization_logo_url":13,"raw_description":932},56308,"insurance-sales-specialist-bancassurance-fwd-life-insurance-company-bermuda-limited","Insurance Sales Specialist, Bancassurance","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Facilitate the growth of Regular Pay Saving and Protection Plans in bank channels Station in assigned bank partner’s branch to provide professional insurance planning services to customers Achieve the insurance sales targets by collaboration with bank branch sales staff Build strong relationship with customers by conducting meeting, analyzing the personal financial situation and identifying their insurance needs Recommend appropriate life insurance products to best suit customers’ needs Work closely with branch manager and line manager to optimize the sales result Provide quality after-sales services to maintain the customer relationship and solicits referral business to expand the customer base Comply with the guidelines on all sales process The Person Form 5 graduate or above, degree holder is preferable but not a must Meet the minimum regulatory requirement for insurance intermediary license At least 2 years relevant sales experience in bancassurance or insurance business field Insurance Specialist \u002F Relationship Manager from banks and Insurance Agent are also welcome Extensive knowledge on insurance products and services, knowledge on critical illness and medical plan is an advantage Good communication, interpersonal and selling skills IIQE Paper 1, 2, 3 & 5 (whereas Paper 2 & 5 are optional) Fluent mandarin speaking is definitely an advantage **We offer basic salary with competitive incentive scheme, excellent learning & development opportunities to the right candidate.** Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":934,"slug":935,"title":936,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":937},56309,"manager-legal-counsel-fwd-life-insurance-company-bermuda-limited","Manager, Legal Counsel","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F To provide day-to-day legal support to FWD’s Hong Kong and Macau life insurance business, with a focus on insurance products and regulatory matters, distribution support, commercial contracting, and complaints handling, ensuring that legal and regulatory risks are appropriately managed in accordance with applicable laws, regulations, and internal policies. The Job Insurance Products Support the drafting and review of insurance policy documents and related customer documentations (including policy provisions, product terms, riders, endorsements, application forms) and client facing documentations (including marketing and sales materials) to ensure compliance with applicable legal and regulatory requirements. Provide legal advice throughout the product development, approval, and ongoing review lifecycle. Distribution and Business Support Provide legal support to various distribution channels, including tied agency, bancassurance, brokers, and direct \u002F digital channels, covering both Hong Kong and Macau business. Advise on distribution-related legal issues and documentation. Commercial Contracting Draft, review, and negotiate intermediary, partnership, service provider, vendor, outsourcing, and operational agreements. Assist with contract management processes and maintenance of standard templates. Complaints, Disputes and Litigation Support Assist with complaints handling, including providing legal input on responses to customers and regulators. Identify potential legal or operational issues arising from complaints. Support litigation and dispute matters, including liaison with external legal counsel. Other Responsibilities Handle any other legal-related responsibilities and ad-hoc tasks assigned by General Counsel, Legal, from time to time. The Person Bachelor of Laws (LLB) or equivalent with 5-8 years post-qualification. Experience in life insurance or financial services with hands on experience dealing with regulators. Good understanding of the Insurance Ordinance, Companies Ordinance, Personal Data (Privacy) Ordinance, and relevant regulatory requirements. Strong drafting, analytical, and legal research skills. Practical, business-oriented mindset with good regulatory awareness. Ability to work independently and collaboratively with cross-functional stakeholders. Proficiency in Microsoft Office and Chinese word processing. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":939,"slug":940,"title":941,"location":13,"raw_job_location_address_addressLocality":758,"raw_hiringOrganization_logo_url":13,"raw_description":942},56310,"senior-managermanager-hnw-business-fwd-life-insurance-company-bermuda-limited","Senior Manager\u002FManager, HNW Business","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary The Senior Manager\u002FManager, HNW Business is responsible for driving sustainable business growth through effective distribution strategies, partner management and new business initiatives. The role focuses on expanding market presence, strengthening distributor relationships and leading teams to achieve sales and profitability targets in line with the company’s strategic objectives. The Job 1. HNW Distribution Strategy & Growth Develop and execute distribution strategies targeting HNW bank-based brokers and Family Offices Drive sustainable growth in key HNW metrics including APE, FYP, VNB, case count, and product mix quality Identify priority partners and Family Offices with strong long-term potential Drive new business acquisition, penetration of existing partners, and reactivation of underperforming channels Monitor market trends, competitor activities, and customer needs to refine distribution strategies 2. Strategic Partner & Senior Stakeholder Management Build and maintain strong relationships with PB\u002FSection Heads, RO and Family Office partners Act as the key strategic contact for HNW bank-based brokers and top-tier bank partners Own sales and business KPIs, including APE, VNB, CSM, case count and productivity metrics Track performance against targets, budgets and forecasts; analyze variances and implement corrective actions Drive profitability through balanced product mix, pricing discipline and campaign effectiveness Prepare regular business reviews and performance reports for senior management 3. Business Development & Complex Case Support Lead business development efforts for estate planning, succession planning and financial legacy solutions Work closely with HNW brokers and NBUW on complex client profile or multi-layer company structure Provide technical and strategic guidance during pitching the brokers Establish and strengthen strategic relationships with key distribution partners and senior stakeholders Work closely with partners to develop sales initiatives and campaigns Support onboarding of new distribution partners and expansion into new segments or markets 4. Campaigns, Product Positioning & Client Engagement Design and drive HNW-focused sales initiatives, exclusive client events, and thematic campaigns (e.g. succession, wealth preservation, retirement, legacy planning) Provide distribution insights and feedback to influence product enhancements and new product launches for HNW clients Ensure effective execution and follow-up of campaigns with clear performance measurement Collaborate with product, pricing, marketing and underwriting teams to design competitive product propositions Lead client events to drive business momentum 5. Financial & Performance Management Monitor HNW business performance across partners, segments and products Analyze trends in conversion rates and productivity to optimize strategy Prepare business reviews, forecasts and management reports for senior management Ensure disciplined growth with focus on quality business and persistency Identify training needs and support capability development across distribution teams 6. Cross-Functional Collaboration & Execution Work closely with underwriting, policy services, compliance, IT, product, pricing, and finance teams Drive smoother end-to-end experience for HNW brokers and Family Offices, including turnaround time and service quality Support digital and process enhancement initiatives 7. Governance, Risk & Conduct Ensure HNW distribution activities comply with regulatory requirements, internal policies, and conduct standards The Person Bachelor’s degree in Business, Finance, Insurance, or related discipline 8–12+ years of experience in insurance distribution or HNW wealth management segment Proven track record in managing HNW bank-based brokers Strong experience handling complex, high-value insurance cases Deep understanding of HNW client needs and wealth structures Strong relationship management and negotiation skills Excellent analytical and business planning capabilities Strong coaching and presentation skills High professionalism and integrity Candidate with less experience will be considered as Assistant Manager We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":944,"slug":945,"title":946,"location":13,"raw_job_location_address_addressLocality":758,"raw_hiringOrganization_logo_url":13,"raw_description":947},56312,"senior-managermanager-partnerships-control-and-governance-fwd-life-insurance-company-bermuda-limited","Senior Manager\u002FManager, Partnerships Control and Governance","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary The role is responsible for leading the Strategic Partnerships Quality Assurance and Governance function, providing 1.5 Line of Defense oversight while remaining closely connected to day-to-day Partnership Operations. The Senior Manager will manage and develop the team, oversee risk-based quality assurance reviews, strengthen operational controls, and coordinate with the 2nd and 3rd Lines of Defense on compliance, risk, audit and regulatory matters. The role also supports regulatory inspection readiness and reviews business arrangements with external parties, working with Legal, Compliance and internal stakeholders on agreements and clauses, including premium financing-related arrangements. The Job Lead the Quality Assurance and Governance function for Partnership Operations, providing practical 1.5 Line of Defense oversight across due diligence, licensing, conduct, premium financing, operational controls and related governance activities Manage, coach and develop team members to ensure effective delivery of day-to-day operational support, quality assurance reviews, monitoring activities, issue tracking and stakeholder engagement Assess the design and operating effectiveness of controls, identify control gaps, process weaknesses and emerging governance issues, and ensure findings are documented clearly with root cause analysis, impact assessment and proportionate recommendations Work closely with 2nd Line functions including Compliance, Risk, Financial Crime Compliance and Operational Risk, as well as 3rd Line Internal Audit, to support reviews, assurance activities, control enhancements and remediation follow-up Coordinate preparation for regulatory inspections and external reviews, including readiness planning, record preparation, evidence validation, stakeholder coordination, response tracking and remediation management Review and provide operational and governance input on business arrangements with external parties, collaborating with Legal, Compliance, business owners and internal teams on agreement terms, operational obligations and control requirements, including clauses related to premium financing arrangements Oversee remediation actions arising from QA reviews, compliance reviews, audits, regulatory inspections and thematic assessments, ensuring ownership, timelines, closure evidence and effectiveness validation are properly tracked Prepare governance reports, QA reports, issue logs, regulatory readiness updates and management summaries to support senior management oversight and decision-making Drive continuous improvement of policies, SOPs, operation manuals, control checklists, monitoring frameworks and reporting tools to enhance governance discipline, operational efficiency and risk transparency The Person Degree in Business, Finance, Risk Management, Law, Compliance or related disciplines Minimum 8 years’ relevant experience in life insurance, financial services, operations, quality assurance, compliance, risk management, audit or governance functions, with demonstrated experience at managerial level Proven people management experience, with the ability to lead, coach and develop team members while maintaining service quality, control discipline and delivery accountability Strong understanding of governance, internal controls, regulatory expectations, operational risk and the three lines of defence model, preferably within insurance distribution or partnership channels Experience in regulatory inspection preparation, audit coordination, compliance reviews, issue remediation and management reporting is preferred Knowledge of partnership due diligence, licensing, conduct risk, complaint or misconduct handling, and premium financing-related controls would be an advantage Excellent stakeholder management and communication skills, with the ability to engage senior management, business teams, Legal, Compliance, Risk, Internal Audit and external business partners constructively Strong analytical, problem-solving and documentation skills, with proficiency in Excel, PowerPoint and reporting tools; exposure to Power BI, data analytics or AI tools is a plus Excellent command of written and spoken English and Chinese We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":949,"slug":950,"title":951,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":952},72791,"senior-manager-business-development-tied-agency-fwd-life-insurance-company-bermuda-limited","Senior Manager, Business Development, Tied Agency","About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Due to the expansion of the business, a team is set up to drive the Company’s accelerating growth strategy in non-HK regions. We are looking for a Senior Manager to assist the Team Head of Business Development to plan, develop and execute the business planning: - Achieve growth in business and agency force against business plan; Implement the Company’s business development strategy in non-HK regions, seize business opportunities and explore new customer segments to achieve the Company’s strategic business objectives; Collaborate and support Agency Business Partners to perform sales-driven business activities; Ensure the sales force maintains a high standard of professional ethics and performance, in accordance with the company guidelines and regulatory requirements; Build strong relationships with internal stakeholders to deliver effective agency growth plan; Develop programs to provide capability improvement training for agency force in close collaboration with Business Training Team; Keep abreast of market trends, landscape and industry best practice to provide insightful advises for management . Perform other responsibilities and duties periodically assigned by immediate manager to meet business requirements. The Person University degree in any discipline with minimum of 10 years' experience in insurance and\u002For financial services industry; agency channel knowledge is highly preferred; Good analytical skills and attentive to details; Good problem solving and time management; Excellent interpersonal and communication skills; An enthusiastic and excellent team player who would pursue excellence Strong business acumen; Solid experience in agency recruitment and management of life insurance; Fluent in Mandarin (written and spoken); We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":53,"slug":54,"title":55,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":954},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary This role is responsible for delivering, operating, and improving enterprise infrastructure and cloud platforms. It covers Azure monitoring and observability, cloud connectivity, hybrid identity, platform support, and automation. The role works with Enterprise Architecture, IT Security & Assurance, Application, IT Operations, managed-service providers, and vendors to deliver secure, reliable, scalable, and supportable services. The Job Manage assigned infrastructure work from requirement analysis and design through implementation, testing, production handover, and review. Deliver Azure infrastructure, connectivity, monitoring, identity, and platform requirements for business and application projects. Operate and improve Azure Managed Grafana, Azure Monitor, Log Analytics, Application Insights, dashboards, alerts, reports, and monitoring integrations. Manage Azure connectivity components, including VNets, subnets, route tables, Private Endpoints, Private DNS Zones, and firewall dependencies. Support Azure PaaS services, Microsoft Power Platform, Microsoft Fabric, hybrid identity, and certificate lifecycle management. Provide L2\u002FL3 support, investigate incidents, perform root-cause analysis, and coordinate resolution with internal teams, Microsoft, service providers, and vendors. Prepare implementation plans, change requests, risk assessments, test procedures, rollback plans, SOPs, runbooks, diagrams, and handover documents. Use Infrastructure as Code, scripting, Git-based configuration management, reusable templates, and automation to improve consistency, control, and efficiency. Manage vendor deliverables, technical proposals, quotations, service quality, risks, dependencies, and progress reporting. Support service governance, security reviews, production-readiness checks, operational acceptance, and continuous improvement. The Person At least five years of hands-on experience in infrastructure or cloud engineering, preferably in a regulated enterprise environment. Strong knowledge of Microsoft Azure infrastructure, networking, identity, role-based access control, and PaaS services. Practical experience with Azure Managed Grafana, Azure Monitor, Log Analytics, Application Insights, KQL, dashboards, alerts, and diagnostic settings. Experience with Active Directory, ADFS, Web Application Proxy, SAML, OAuth, application registrations, service principals, and certificate-based authentication. Experience with automation and Infrastructure as Code using tools such as Terraform, ARM templates, Azure CLI, PowerShell, Python, and Git. Strong troubleshooting, analytical, documentation, communication, and vendor-management skills. Working knowledge of Microsoft Power Platform and Microsoft Fabric infrastructure dependencies is an advantage. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":956},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F This incumbent is to drive an employee lifecycle experience through HR technology, process excellence, and people analytics. The Job Manage and process Workday-enabled employee lifecycle processes, from onboarding to offboarding. Deliver a seamless system experience by resolving system, workflow, and data-related issues. Provide workforce analytics and insights to support HR and business decision-making. Ensure HR data accuracy, governance, compliance, and process integrity. Assist in continuous improvement initiatives that strengthen the employee experience. The Person Bachelor's degree in Human Resources, Business Administration, or a related discipline. 3-5 years of experience in HR Operations, HRIS, HR Shared Services, People Analytics, or HR Transformation. Experience managing employee lifecycle processes, including recruitment, onboarding, employee movements, compensation changes, and offboarding. Hands-on experience with Workday is a must. Insurance or financial services industry experience is a plus. Strong ownership and learning agility Candidate with less experience may be considered for Senior Officer position. We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":465,"slug":466,"title":467,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":958},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Plan and execute customer engagement journeys through customer behavior analysis, including cross‑sell and retention campaigns and promotions. Manage leads generation and follow‑up, including handling application drop‑off lists and identifying qualified leads to enhance cross‑sell opportunities. Coordinate and manage agencies for the development of marketing materials (e.g. eDM, SMS, website banners and social ads). Communicate marketing plans and coordinate input, feedback and approvals from key stakeholders and contributors. Oversee and ensure timely execution of all marketing materials, including managing the end‑to‑end approval process. Champion a culture of customer segmentation, A\u002FB testing, optimization and predictive modelling, working with cross‑functional teams to develop our testing strategy and share best practices. Continuously optimize campaign and promotion effectiveness by tracking, analyzing and reporting on sales and marketing communications performance. Drive collaboration across business units to support growth and improve overall commercial outcomes. The Person Bachelor’s degree in marketing, Communications, e-commerce or a related discipline preferred. Minimum 3–5 years’ experience in CRM, customer loyalty, engagement or campaign management, ideally within financial services. Less experience may be considered for Senior Officer, Portfolio Management. Hands‑on experience with marketing automation tools (e.g. Salesforce Marketing Cloud) Strong analytical skills with extensive A\u002FB testing and cohort analysis experience. Up‑to‑date knowledge of digital marketing trends and performance measurement best practices. Knowledge of analytic tools (e.g. Google Analytics and Tableau) is an advantage. Independent, proactive, collaborative, creative and detail‑oriented, with a strong sense of ownership. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":443,"slug":444,"title":445,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":960},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Summary The role is responsible for driving HNW business growth within the Tied Agency channel by leveraging deep underwriting expertise and end-to-end case management capabilities. As the key bridge between Agency, Underwriting and Operations, the incumbent will proactively manage complex and high-value cases, expedite underwriting decisions, improve case conversion and turnaround time, and enhance adviser and customer experience throughout the new business journey. The Job Partner with Tied Agency to grow HNW business through underwriting expertise, case consultation and business support. Serve as the key liaison among Agency, Underwriting, New Business and Operations teams to expedite case progression and policy issuance. Conduct pre-underwriting assessments and provide technical guidance on underwriting requirements. Manage end-to-end HNW case onboarding and proactively resolve issues to improve turnaround time and case conversion. Support new business cases by coordinating with business partners such as banks, distributors and internal stakeholders on documentation and operational requirements. Handle complex and escalated cases, providing timely updates and solutions to agency leaders and financial consultants. Deliver underwriting and case management training to strengthen the capability of the agency force. Drive service excellence through effective stakeholder management and continuous workflow enhancement. Monitor case pipelines, maintain case records and prepare business reports to track performance and service efficiency. Participate in strategic initiatives, process improvement projects and ad hoc assignments to support HNW business growth. The Person Degree holder in Insurance, Business Administration, Finance or a related discipline. Minimum 10 years' experience in life insurance, preferably in Underwriting, New Business, Case Management or HNW business support. Solid knowledge of life insurance products, underwriting principles and operational processes. Strong experience in handling complex HNW cases and providing pre-underwriting consultation. Good understanding of Premium Financing arrangements and related operational workflows. Strong stakeholder management, communication and influencing skills, with the ability to work effectively across distribution and support functions. High level of business acumen, risk awareness, compliance consciousness, accountability and ownership. Fluent in spoken and written English and Chinese; professional qualifications such as FLMI, ALU, CFP or IIQE certifications are an advantage. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":338,"slug":339,"title":340,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":962},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description 1. Product launch Support Life Insurance product launch, repricing, and system enhancement projects. Gather and document business requirements, process flows, and project materials. Participate in SIT\u002FUAT testing, defect tracking, and result validation. Conduct data analysis and reconciliation using Excel and SQL. Work closely with business users, IT teams, and vendors to support project delivery. Assist in AI projects and adopt AI tools like Copilot Studio to improve efficiency. 2. System enhancement Support Life insurance product development and business analysis activities. Assist in requirements gathering, process documentation, and impact assessments. Analyze sales and distribution processes to identify improvement opportunities. Participate in AI, automation, and digital transformation initiatives for Core System The Person Major in Computer Science or related disciplines Knowledge of Java programming, MS SQL, DB2 SQL, NoSQL and JSON\u002FXML Experience in programming with relational database Exposure to REST APIs, GitHub, MS Azure Portal, MS Azure SQL Database, and Postman would be an advantage. Strong logical thinking, willing to take challenges, energetic, positive and with innovative mindset. Energetic, proactive, and positive, with an innovative mindset and a strong sense of initiative. Fluent in spoken and written English and Cantonese. Proficiency in Mandarin would be an advantage. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for proactive and analytical interns to join the IT – Application Management team. This internship offers valuable hands-on experience in Life Insurance product development, product launch, system enhancement, business analysis, and digital transformation initiatives. Interns will have the opportunity to support requirements gathering, process analysis, testing activities, data analysis, and project delivery while collaborating with business users, IT teams, and vendors. Depending on the assigned stream, interns will support either Product Launch or System Enhancement projects and gain exposure to AI, automation, and innovative technologies that drive operational efficiency and business growth. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":304,"slug":305,"title":306,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":964},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Assist in business performance tracking, data consolidation, and analysis Support agent onboarding, licensing, and administrative processes. Assist in organizing seminars, client events, and recruitment activities Prepare reports, presentations, and other administrative materials. Perform ad hoc duties assigned by the supervisor. The person Final year or penultimate year students, preferably in Finance, Business Administration, Economics, Data Analytics, or related disciplines. Responsible, proactive, and detail-minded. Good analytical and organizational skills. Fluent in Mandarin; Cantonese proficiency if preferred. Proficiency in Microsoft Words, Excel, PowerPoints Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a responsible and detail-oriented Business Development Intern to support the daily operations of the Business Development Team. This role offers exposure to business analysis, agent administration, event coordination, and operational management. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":203,"slug":204,"title":205,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":966},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description To participate in the development of digital training materials & tools including e-learning program design & production, video shooting & editing, script translation To provide support on training administration and logistics including training room and equipment maintenance, training materials preparation, training enrollments and inventory control To support ad-hoc projects as assigned. The person Final year or penultimate year students from all discipline Excellent communication and interpersonal skills Ability to work in a fast-paced environment and to multi-task. Mature, independent, self-motivated, agile, and able to work under pressure Strong command of spoken and written Cantonese, English and Mandarin Proficiency in Microsoft Words, Excel, PowerPoints and video editing Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a responsible and detail-oriented Business Training Intern to support the daily operations of the Business Training Team. This role provides exposure to a wide range of learning and development activities, including e-learning content creation, video production and editing, script translation, training administration, logistics coordination, and operational support, making it an excellent opportunity for students interested in training, digital learning, and business operations. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":262,"slug":263,"title":264,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":968},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Support the delivery of customer\u002Fdistribution-facing digital products (web, mobile, AI-enabled digital solutions) throughout end-to-end delivery lifecycle, including market research, business solution analysis, testing, and post-launch monitoring. Participate in Agile delivery activities and work closely with Product Owner, Business Analyst, Scrum Master, IT team to translate business needs into effective digital solutions. Utilize Jira and Confluence to manage delivery activities and maintain documentations. The Person Final year or penultimate year students from any disciplines, preferably majoring in Finance, Business Administration, Insurance, Economics, or related fields. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and to multi-task. Mature, independent, self-motivated, agile, and able to work under pressure. Strong command of spoken and written Cantonese, English and Mandarin. Proficiency in Microsoft Words, Excel, PowerPoints and AI applications. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a proactive Digital Product Management Intern to support the delivery of web, mobile, and AI-enabled digital solutions. This role provides hands-on experience in product management, Agile project delivery, business analysis, and stakeholder collaboration, ideal for students interested in digital transformation and technology. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":222,"slug":223,"title":224,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":970},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Support digital transformation initiatives by conducting research, business analysis, and stakeholder engagement across strategic projects. Assist in identifying process improvement opportunities and help design innovative solutions using AI, automation, and digital technologies. Participate in AI adoption programmes, including use case discovery, prompt engineering, testing, and impact assessment. Perform market research and benchmarking on emerging technologies, industry trends, and digital best practices. Support workshops, innovation events, hackathons, and community-building activities related to AI and digital transformation. Work closely with cross-functional stakeholders to track project progress, risks, dependencies, and action items. The Person Final year or penultimate year students from any discipline, preferably majoring in Finance, Business Administration, Insurance, Economics, or related fields. Excellent communication and interpersonal skills Ability to work in a fast-paced environment and to multi-task Mature, independent, self-motivated, agile, and able to work under pressure Strong command of spoken and written Cantonese, English and Mandarin Proficiency in Microsoft Words, Excel, PowerPoints and automation tools Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a proactive and innovative Digital Strategy & Transformation Intern to support AI adoption and digital transformation initiatives across the business. The role offers hands-on exposure to business analysis, process improvement, emerging technologies, stakeholder engagement, and innovation projects. This is an excellent opportunity for students interested in digital transformation, AI, automation, and business strategy to gain practical experience in driving organizational change and enhancing operational efficiency. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":284,"slug":285,"title":286,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":972},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Assist in Alternative investments strategies development Perform analysis across asset classes and its impact on the overall portfolio Support due diligence procedures and maintain internal process standards Assist with ongoing portfolio management activities Preparing materials for the presentation on investment opportunities Handle ad-hoc projects and other duties as required The Person Final year or penultimate year students from Finance, Business Administration or equivalent Excellent time management skills and the ability to manage conflicting priorities Detail-minded, self-motivated and responsible team player Proficient in both written and spoken English and Chinese Proficient in MS Office Suite Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a motivated and analytical Investments Intern to support the team in alternative investments, portfolio management and due diligence. Interns could also develop practical experience with Bloomberg and learn from experienced investment professionals. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":244,"slug":245,"title":246,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":974},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Support the launch, enhancement, and ongoing management of wealth products and propositions. Conduct market intelligence research and provide market updates, while handling ad hoc tasks to support distribution channel needs. The Person Final year or penultimate year students from any discipline Excellent communication and interpersonal skills Strong attention to details and good time management skills Proactive, well-organized and able to work independently Strong command of spoken and written Cantonese, English and Mandarin Proficiency in Microsoft Word, Excel and PowerPoint Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a proactive and well-organized Wealth Proposition & Management Intern to support the development, enhancement, and management of wealth products. This role offers hands-on exposure to product launch cycle and opportunity to work closely with distribution channels and stakeholders. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":322,"slug":323,"title":324,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":976},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Support the launch of the VHIS CM Plan proposition and related Blue Ocean and promotional campaigns. Support the development and launch of new FWD Care healthcare partnerships and value-added health services. The Person Final year or penultimate year students from any discipline Excellent communication and interpersonal skills Ability to work in a fast-paced environment and multi-tasking Self-motivated, organized, and a committed team player Excellent time management skills and able to work under pressure Strong command of spoken and written Cantonese, English and Mandarin Proficiency in Microsoft Word, Excel, PowerPoint and Chinese word processing. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a Health Proposition & Healthcare Strategy Intern with strong organizational skills and proactive. . This role offers hands-on experience in project coordination, stakeholder engagement and business initiatives within life insurance industry. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":109,"slug":110,"title":111,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":978},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Handle enquiries from customers, advisors and business partners across multiple channels, including hotline, email, facsimile, and live chat, in relation to life insurance and group medical products Conduct inbound and outbound calls to provide timely and quality service support Resolve customer problems and complaints in efficient and professional manner Deliver one-stop service to enhance overall customer engagement and experience Build, maintain, and strengthen long-term customer relationships Work on a shift basis: Monday to Friday 0900-1800, with alternative Saturdays 0900-1300 The Person Matriculated or above qualification with over 3 years' work experience in financial institutions, preferably with experience in Life Insurance Company or Customer Service area Candidates with more relevant experience may be considered for a Senior Officer position Excellent Customer Service and Telephone manners Excellent communication skills and problem-solving abilities Good organizing and planning skills Passed IIQE Paper I, II, III & V and LOMA qualification are well regarded Good communication and listening skills, proficiency in written and spoken Cantonese, English and Mandarin Chinese word processing with 25 words per minute Flexible and able to embrace change and learning Able to deliver on committed actions and deadlines, result oriented We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":374,"slug":375,"title":376,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":980},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Support the development of the Customer Onboarding Team under Life Operations, which will support business and comply regulatory requirements (e.g. Hong Kong, Macau, Bermuda) Screen pre-underwriting document and advise if any missing document from anti-money laundering (“AML”) and counter-terrorist financing (“CTF”) perspective Perform enhanced due diligence (“EDD”) including but not limited to applications with complex policyholder structure (e.g. multi-layer entity, trust) and jumbo\u002Fhigh-net-worth cases Handle EDD for high risk customers during policyholder services and claims Oversight and manage Ops related projects, e.g. Ops system enhancement for onboarding usage, AI tools development, etc. Advise and educate channels on AML\u002FCTF requirements Prepare and review procedures in Life Operations Liaise with Risk and Compliance to seek endorsement for updated procedure manuals of Life Operations Work closely with stakeholders across various business units including but not limited to Compliance, Strategic Partnership, New Business and Underwriting, Life Administration and Claims Handle ad-hoc tasks as assigned The Person Degree holder in Business, Compliance, Risk Management and\u002For related disciplines Minimum 5 years’ experience in life insurance sector and with knowledge on life insurance operations Candidate with less experience will be considered for Assistant Manager position Possess working experience related to case management, regulatory requirements and\u002For risk mitigations Experience in handling high-net-worth application as case manager is definitely a plus Deep understanding of AML requirements including EDD on complex structure (e.g. multi-layer entity, trust…) Analytical mindset and problem-solving skills Good command of both spoken and written Chinese & English Possess strong sense of ownership, adaptive to change Confident to deal with various business stakeholders independently A committed team player who is able to work under pressure and is determined to meet deadlines Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":133,"slug":134,"title":135,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":773},{"id":399,"slug":400,"title":401,"location":13,"raw_job_location_address_addressLocality":722,"raw_hiringOrganization_logo_url":13,"raw_description":983},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Review new HNW submissions to verify completeness, identify missing information or documents, perform initial quality checks and facilitate appropriate case allocation. Coordinate with Case Management teams and other relevant stakeholders on case status, follow-up actions, issue resolution and case progression. Monitor outstanding underwriting, financial, compliance and administrative requirements, proactively follow up on pending items and escalate aged or stalled cases. Coordinate outstanding actions required for case completion to improve turnaround times, reduce case ageing and support service-level commitments. Prepare, organize and assemble case information and supporting documentation to enable efficient assessment by underwriters and facilitate formal underwriting submissions where required. Review cases prior to formal submission to ensure all required evidence, approvals, notes, requirements and supporting documentation have been obtained, appropriately recorded and are ready for underwriting decision, referral or policy issuance. Maintain accurate underwriting system records, workflow statuses, case tracking records and management information, ensuring case files remain complete, accurate and audit-ready throughout the case lifecycle. Provide administrative support to underwriters, including preparation of correspondence, requirements letters, file assembly, document management and other underwriting-related administrative activities. Provide backup support for straightforward savings applications within agreed limits, in accordance with established guidelines and procedures, and escalate exceptions or cases outside the agreed scope. Identify recurring submission gaps, operational issues and delay drivers, prepare management reports, and support performance monitoring and management review. Liaise with relevant stakeholders to identify process improvement opportunities, support workflow enhancements, and participate in user acceptance testing, change initiatives and ad hoc projects as assigned. The Person University graduate or above; professional insurance qualifications such as FLMI would be an advantage. 2+ years relevant experience in life insurance operations, underwriting support, new business processing or case management is preferred. Good understanding of life insurance application documentation, new business workflows and basic underwriting requirements. Strong analytical, problem-solving and organizational skills, with close attention to detail. Self-motivated and an effective team player with strong follow-up capability. Excellent interpersonal and communication skills, with the ability to work with stakeholders at different levels and across locations. Ability to work under pressure and manage multiple priorities in a dynamic environment. Good command of both written and spoken English and Chinese. Proficient in Microsoft Word, Excel and PowerPoint. We offer 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":182,"slug":183,"title":184,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":985},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F Job Description Develop automation tools for investment breach identification, streamline the data consolidation and validation processes for management reporting. Support the enhancement of pre-trade compliance rules in Bloomberg to ensure adherence to regulatory requirements and internal limits, including testing and reconciliation. Assist in consolidating the Asset and Liability Management Committee (\"ALMCO\")'s documentation and record keeping for easier tracking. The Person Final year or penultimate year students from all discipline Excellent communication and interpersonal skills Ability to work in a fast-paced environment Detail-minded, well-organized, and attentive to accuracy and quality of work Strong command of spoken and written Cantonese and English Proficiency in Microsoft Word, Excel and PowerPoint Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. We are looking for a Financial Risk Management Intern who is detail-oriented and with a strong aptitude for working with data. This position provides exposure to Bloomberg and a valuable foundational understanding in financial risk management and investment governance. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn",{"id":419,"slug":420,"title":421,"location":13,"raw_job_location_address_addressLocality":752,"raw_hiringOrganization_logo_url":13,"raw_description":987},"About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com For more information about FWD Hong Kong, please visit www.fwd.com.hk\u002F The Job Supervise investigation team on potential misconduct\u002F fraud investigation. Responsible for investigation of escalated\u002F complex cases. Review and vet investigation reports prepared by the investigation team to ensure compliance with the internal and external requirements\u002Fstandards. Supervise reporting of investigation cases ensuring timeliness, consistency and accuracy. Prepare the meeting materials and maintain proper record\u002F filing of Distribution Disciplinary Committee meeting. Conduct gap analysis\u002F assessments on new internal\u002F regulatory requirements\u002F changes. Lead in localizing the Group Policies\u002FStandards, collaborating with various stakeholders to ensure smooth launch Handle\u002F review the correspondence on enquiries\u002F requests received from regulators\u002F Law Enforcement Agencies (LEA). Supervise teammates in liaison with LEAs. Provide assistance\u002F advice to staff when handling requests from LEAs. Assist in the execution of the Dawn Raid plan and provide training to staff as appropriate. Provide cover and support to other teammates. Any ad hoc assignments or tasks that may be delegated by Chief Compliance Officer from time to time. The Person Bachelor Degree in law, accounting or business with at least 10 years of complaint\u002F investigation related working experience in financial institutions in Hong Kong with at least 5 years in team management role. Relevant experience in dealing with regulators\u002F Law Enforcement Agencies such as Hong Kong Insurance Authority, The Securities and Futures Commission, Hong Kong Police Force and ICAC. Familiar with insurance related legislations and regulatory requirements in Hong Kong. Fluent in written and spoken English, Mandarin & Cantonese Strong analytical and problem-solving skills. Good leadership, interpersonal, presentation and communication skills. Able to work independently under pressure and as a team player. We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process. FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com Follow us on LinkedIn"]