Senior Engineer, Virtualisation Management

(a) Operational Support and Maintenance: Responsible for the operational support, maintenance, and administration of Virtualization Platform – VMWare and others across RHB Group's entities (Bank, Islamic, Insurance, Investment Bank and Regional Country) to ensure system reliability, security, and performance.

(b) System Administration and Monitoring: Perform system administration tasks, including installation, configuration, patch management, and monitoring using system management and monitoring tools to maintain optimal system health and uptime as per SLA/OLA (99.96%) requirements.

(c) Incident Resolution and Problem Management: Lead incident resolution, root cause analysis, and problem management to minimize service disruptions and maintain system availability in line with SLA/OLA standards.

(d) Collaboration and Support: Collaborate with the Technical Lead/Superior and cross-functional teams to support the design, implementation, and optimization of VMWare Virtualization Platform infrastructure, ensuring alignment with technical standards and best practices.

(e) Continuous Improvement and Compliance: Proactively identify opportunities for automation, cost optimization, and operational efficiency while ensuring compliance with internal audit requirements, security policies, and regulatory standards.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family.

At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.