Personal Banker Mortgage

• Proactively identify and attract new mortgage customers through various channels, including referrals, networking, and direct outreach.
• Conduct comprehensive financial needs analysis for potential mortgage applicants to recommend suitable loan products and solutions.
• Guide customers through the entire mortgage application process, including gathering required documentation, explaining terms and conditions, and addressing inquiries.
• Prepare and submit accurate and complete mortgage applications, ensuring compliance with all regulatory requirements and internal bank policies.
• Collaborate closely with credit underwriting, legal, and other internal departments to facilitate timely loan approvals and disbursements.
• Monitor market trends and competitor offerings to provide informed advice and maintain a competitive edge.
• Maintain strong client relationships by providing ongoing support, excellent customer service, and identifying opportunities for cross-selling other RHB banking products.
• Achieve individual and team sales targets for mortgage loan origination and other relevant KPIs.
• Adhere to all bank policies, procedures, and regulatory guidelines, including those related to anti-money laundering (AML) and know your customer (KYC).
• Participate in training and development programs to enhance product knowledge and sales skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family.

At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.