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Overview

Supports the team in ensuring operational compliance with the Personal Data Protection Act 2010 (PDPA). This role focuses on executing risk assessments, compliance monitoring, and day-to-day data privacy operations across the company. This role focuses on executing risk assessments, compliance monitoring, and day-to-day data privacy operations across the company.

Responsibilities

Compliance & Operational Support

Internal Advisor: Provide day-to-day guidance to business units on personal data processing.
Policy Monitoring: Oversight and implement data protection policies and SOPs across operations.
Regulatory Support: Assist the DPO in acting as a point of contact for the PDPC and data subjects.

Risk Management & Mitigation

DPIA Execution: Facilitate and execute Data Protection Impact Assessments (DPIA) for new systems and projects.
Risk Reporting: Identify, document, and escalate operational data privacy risks to management.
Emerging Tech: Assess privacy risks associated with new technologies like AI.

Incident & Request Management

Breach Support: Assist in managing personal data breaches and compiling regulatory reports.
Data Subject Requests: Handle data subject inquiries, complaints, and access requests timely.
Awareness: Deliver PDPA training and foster a culture of privacy across the company.

Qualifications / Required Skills

Bachelor’s Degree (Professional certification in privacy is a plus).
5+ years of experience in banking/financial compliance, with at least 2 years dedicated to handling PDPA matters.
Strong operational knowledge of the Malaysian PDPA 2010 and experience executing risk assessments.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

Manager - Compliance (Data Protection)