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Academia Portfolio Lead
Prudential Assurance Malaysia Berhad • Kuala Lumpur, MY
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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Academia Portfolio Lead is responsible for designing and governing the end-to-end agency learning architecture. This role owns curriculum standards, flagship program design, trainer certification (TTT), and ensures that learning initiatives are outcome-driven and aligned to business strategy. 1. Learning Architecture & Curriculum Design Develop and maintain structured learning pathways (Agent to Leader). Own flagship program design and continuous updates. Define learning outcomes and align them with business-linked KPIs. 2. Program Ownership & Governance Appoint Program Owners for each flagship initiative. Conduct quarterly curriculum reviews and refinement. Ensure compliance with regulatory and professional standards. 3. Trainer Development & Certification Design and implement TTT frameworks. Certify and calibrate trainers against facilitation and coaching standards. Build trainer capability to support scalability. 4. Learning Impact & Continuous Improvement Design and oversee Learning Impact Dashboard. Analyse feedback from Regional execution teams and refine programs. 5. Strategic Stakeholder Engagement Partner RHOT and AD Team to anticipate future capability needs. Present curriculum strategy and impact updates to senior management. Job Specification: Qualifications Bachelor’s degree in a relevant discipline. Experience Strong experience in learning design, curriculum development, and trainer capability building. Exposure to agency or sales‑driven training environments. Strong stakeholder management and execution skills. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn
