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Life Indonesia - HO","You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: KEY RESPONSIBILITIES 1. Privacy Strategy & Program Leadership Develop and maintain the company-wide Privacy Compliance Program in alignment with UU PDP, OJK regulations, and applicable international standards (ISO 27701, GDPR where relevant). Define the privacy governance framework, policies, procedures, and standards for the organization. Lead the annual privacy risk assessment and report findings and remediation plans to senior management and the Board. Act as the primary point of contact (Pejabat Pelindungan Data Pribadi \u002F Data Protection Officer) or support the designated DPO in fulfilling regulatory obligations. 2. Regulatory Compliance & Advisory Monitor developments in Indonesian privacy legislation, OJK circulars, and BPJS regulations affecting the life insurance industry; assess impact and drive timely compliance. Advise business units on privacy implications of new products, services, campaigns, partnerships, and technology implementations. Conduct and oversee Privacy Impact Assessments (PIAs \u002F DPIAs) for high-risk processing activities. Manage regulatory inquiries, examinations, and incident reporting obligations to the Ministry of Communication and Digital and OJK. 3. Data Subject Rights & Incident Management Establish and maintain a robust process for handling Data Subject Rights requests (access, correction, deletion, portability, objection) within prescribed timelines. Lead the Privacy Incident Response program, including breach identification, containment, notification, and post-incident review. Maintain accurate records of processing activities (ROPA) and data inventories. 4. Third-Party & Vendor Privacy Management Review and negotiate privacy-related clauses in vendor, reinsurance, agency, and bancassurance agreements. Conduct periodic privacy due diligence on third-party processors and critical service providers. Oversee cross-border data transfer mechanisms and ensure adequate safeguards are in place. 5. Training, Awareness & Culture Design and deliver privacy training programs for all employees, with targeted modules for high-risk functions (actuarial, underwriting, claims, marketing, IT). Promote a culture of privacy by design and default across product and process development lifecycles. Prepare executive and Board-level privacy reporting, dashboards, and metrics. 6. Team Leadership Lead, mentor, and develop a team of privacy and compliance professionals. Set clear performance objectives, provide regular feedback, and support career development. Manage the privacy compliance budget and resource planning. QUALIFICATIONS & REQUIREMENTS Education Bachelor’s degree (S1) required; postgraduate degree (S2\u002FLLM\u002FMBA) in Law, Information Technology, or a related field is strongly preferred. Professional certification in data privacy is highly desirable: CIPM, CIPP\u002FA, CDPSE, or equivalent. Experience Minimum 8–10 years of experience in data privacy, legal compliance, or information security, with at least 3–5 years in a managerial or senior specialist role. Direct experience in the financial services sector—particularly life insurance, banking, or multi-finance—is strongly preferred. Demonstrated experience implementing privacy programs under Indonesian law (UU PDP, UU ITE, OJK regulations). Experience engaging with Indonesian regulators (OJK, Kominfo \u002F Ministry of Communication and Digital) is an advantage. Technical Skills & Knowledge Deep knowledge of UU PDP No. 27 Tahun 2022 and its implementing regulations. Familiarity with relevant OJK circulars on consumer data protection (e.g., POJK No. 6\u002FPOJK.07\u002F2022). Working knowledge of international privacy frameworks: GDPR, APEC Privacy Framework, ISO 27001\u002F27701. Understanding of life insurance operations: underwriting, claims, bancassurance, agency distribution, and actuarial data use. Proficiency in conducting DPIAs, data mapping, and records of processing activities. Competencies & Soft Skills Strong analytical and problem-solving skills with the ability to translate complex legal requirements into practical business guidance. Excellent communication and stakeholder management skills; able to present effectively to C-suite and Board. High integrity, professional judgment, and ability to manage sensitive and confidential information. Proven leadership and people management capabilities. Fluency in Bahasa Indonesia and English (written and spoken) is required. At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued. Job Category: Compliance Posting End Date: 29\u002F09\u002F2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers",{"id":156,"slug":157,"title":158,"location":10,"raw_job_location_address_addressLocality":153,"raw_hiringOrganization_logo_url":10,"raw_description":159},78488,"pdsupport-specialist-pt-sun-life-indonesia-services","PDSupport Specialist","You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job description The purpose of this role is to ensure accurate and timely administration, data management, and reporting for regional banking partners; coordinate operational requirements and pending new business cases between sales and operations; and deliver actionable insights that support efficient case processing and informed decision-making. The role also manages WhatsApp-based interactive helpdesk to provide responsive digital support, resolve advisor inquiries, and improve service effectiveness through usage and performance analysis. Requirement : Education: min bachelor’s degree Experience: min 2 years’ experience on Insurance Institution, preferable on Distribution Channel in similar role Expert in Data Entry report Has high initiative & able to work independently by delivering new ideas & putting it into action, by maintaining continuous improvement to enhance efficiency and effectiveness in the department Capable of multi-tasking and able to assist and mentor others. Have a good communication skill and interpersonal skill. Proactive & creative person, eager to learn & take on challenge Able to work under minimum supervision, strong team worker & high service oriented Strong in data Analytics and Microsoft Office Initiative improving to support Project digitalize with AI Responsibilities Ensure accurate and timely data entry and reporting for all regional banking partners to support reliable operational monitoring and informed decision-making. Coordinate and follow up on operational requirements and pending new business cases to facilitate timely resolution and efficient case processing. Prepare and analyze periodic new business reports across regional banking partners to identify trends, highlight issues, and provide actionable insights to stakeholders. Manage the WhatsApp-based interactive helpdesk to provide responsive digital support, resolve advisor inquiries, and improve service effectiveness through usage analysis. At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued. Job Category: Channel Management Posting End Date: 30\u002F10\u002F2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":153,"raw_hiringOrganization_logo_url":10,"raw_description":161},"You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Head of Compliance, Risk & Legal for Sun Life Syariah Job Role Summary The Head of Compliance, Risk & Legal is responsible for leading and overseeing the compliance, risk management, and legal functions for Sun Life Indonesia Syariah, ensuring that business operations are conducted in accordance with applicable laws, regulations, Shariah governance principles, and Sun Life policies and standards. The role provides strategic leadership and independent oversight to support sustainable business growth while maintaining a strong risk and compliance culture. The incumbent acts as a trusted advisor to the Shariah business leadership team and Board Committees on regulatory, legal, compliance, and enterprise risk matters. Key Responsibilities Compliance Leadership Lead the implementation, and continuous enhancement of the compliance framework for Sun Life Indonesia Syariah. Ensure compliance with OJK regulations, applicable insurance and financial services laws, anti-money laundering requirements, sanctions regulations, data privacy requirements, and other regulatory obligations. Provide oversight and monitoring of compliance risks, including conducting compliance reviews, assessments, and monitoring activities. Advise management and relevant committees on emerging regulatory developments and their impact on the business. Promote a strong ethical culture and compliance awareness across the organization. Risk Management Lead the implementation and execution of the enterprise risk management framework within the Shariah business. Oversee identification, assessment, monitoring, mitigation, and reporting of key risks including operational, regulatory, strategic, conduct, and reputational risks. Coordinate risk assessments and ensure effective controls are maintained across business functions. Facilitate risk governance processes, including risk reporting to management committees and relevant boards. Drive risk culture initiatives and support risk-based decision making. Legal Management Provide strategic legal guidance to business leaders on corporate, commercial, operational, and regulatory matters. Review, draft, negotiate, and oversee contracts, agreements, and legal documentation. Manage legal risk exposure and ensure appropriate legal safeguards are incorporated into business initiatives. Coordinate with external legal counsel where necessary and manage related legal matters. Support regulatory engagement and legal aspects of business projects, products, partnerships, and corporate initiatives. Shariah Governance Support adherence to Shariah governance requirements and relevant regulatory expectations applicable to Shariah insurance operations. Partner with the Shariah Supervisory Board and business management to ensure implementation of Shariah governance standards. Provide oversight regarding legal, compliance, and risk implications of Shariah business activities. Governance & Stakeholder Management Act as a key advisor to senior management on compliance, risk, and legal matters. Prepare and present reports to management, Board Committees, regulators, and governance forums. Build and maintain effective relationships with regulators, industry bodies, external advisors, and internal stakeholders. Represent the function in strategic business discussions and transformation initiatives. People Leadership Lead, coach, and develop team members within the Compliance, Risk & Legal function. Foster a high-performance culture focused on accountability, collaboration, continuous improvement, and business partnership. Ensure adequate succession planning, capability development, and resource management. Specialized Knowledge and Skills Technical Expertise Strong knowledge of Indonesian insurance regulations and regulatory frameworks. Deep understanding of compliance management systems and regulatory engagement. Strong enterprise risk management knowledge. Strong legal and corporate governance expertise. Knowledge of Shariah governance principles and Islamic financial services regulations is highly preferred. Understanding of Anti-Money Laundering (AML), Anti-Bribery & Corruption (ABC), sanctions compliance, fraud risk management, and conduct risk. Leadership Competencies Strategic thinking and business acumen. Strong influencing and stakeholder management skills. Sound judgment and decision-making capability. Excellent communication and executive presentation skills. Ability to lead through change and ambiguity. Strong people leadership and team development capability. Experience Requirements Minimum 8 years of progressive experience in Compliance, Risk Management, Legal, Regulatory Affairs, or related governance functions. Minimum 5 years in a senior management or leadership role within insurance, financial services, banking, or asset management industries. Experience managing regulatory relationships and governance committees. Demonstrated experience leading cross-functional initiatives and driving risk and compliance programs. Experience supporting Shariah financial services businesses is preferred. Education and Certification Requirements Required Bachelor's degree in Law, Finance, Risk Management, Accounting, Business Administration, or a related field. Preferred Master's degree in Law, Business Administration, Risk Management, Finance, or related discipline. Professional certifications such as: Certified Compliance Professional Certified Risk Management Professional Chartered Enterprise Risk Analyst (CERA) Certified Risk Professional (CRP) Relevant legal professional qualifications Communication Scope Internal Stakeholders Advises and influences senior management and functional leaders on compliance, risk and legal matters. Presents significant issues and recommendations to relevant management, Board, Committee and governance forums. Collaborates across functions to obtain alignment and support effective business decisions. External Stakeholders Represents the function in interactions with regulators, external counsel, auditors, industry bodies and other relevant external stakeholders. Communicates complex regulatory, risk and legal matters clearly and effectively Otoritas Jasa Keuangan (OJK), Industry associations, External legal counsel, Auditors, Regulatory and professional bodies, Strategic partners and vendors Problem Solving and Decision Making Exercises significant judgment in interpreting regulations, managing legal and compliance risks, and advising business leaders on risk-based decisions. Balances commercial objectives with regulatory requirements and risk appetite considerations. Provides independent challenge and recommendations to management on significant risk, compliance, and legal matters. Escalates critical issues to the Chief Compliance Officer and relevant governance bodies where appropriate. Job Category: Compliance Posting End Date: 29\u002F11\u002F2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers"]