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Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Skills Product lifecycle management Understanding of retail, B2C and B2B2C ecosystems Data analytics and insight generation Proficiency in MS Excel, PowerPoint, and product tools Strong communication and stakeholder management skills Key Responsibilities: Product Design: Develop\u002Frefine product offerings that align with market demand, ensuring a balance between risk management, profitability, and customer acceptance. Run product pilots and assess success. Market Analysis: Conduct in-depth market studies to identify trends and opportunities. Analyze customer behavior, feedback and upgrade product specifications Data Analysis: Analyze market and customer data to drive decision-making and prioritize product development initiatives. Strategic Planning: Work closely with cross-functional teams, including sales, operations, credit, risk, marketing, IT\u002FDigital and finance, to build offerings and go-to-market plans. Develop end to end journeys from acquisition to retention. Performance Monitoring: Track success of product initiatives through key metrics and make data-driven recommendations for improvement, such as customer acquisition, activation, usage, and retention. Innovation: Think creatively to propose out-of-the-box solutions that address market gaps and differentiate the company’s offerings from competitors. Leverage of digital & technology to create competitive advantage. Growth\u002FProduct Uptake: In collaboration with Marketing & Performance teams, drive product uptake via Ayvens’ digital platforms Professional Skills Proven track record in launching and managing retail products Strong analytical skills with the ability to translate data into actionable insights Structured problem-solving with a results-oriented mindset Excellent communication and presentation skills, with ability to influence stakeholders Ability to work across departments. Collaborative. Proficiency in Excel, Power BI (or similar tools) and market research techniques Understanding of financial modeling, pricing, and unit economics Familiarity with Agile\u002FLean product development methodologies\u002FProject management (preferred) Qualifications: Bachelor’s degree in business, Finance, or related field (MBA preferred) 5-8 years of experience in product management, retail finance, lending, or similar domains Strong understanding of retail customer segments and financial products Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":195,"slug":196,"title":197,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":333},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Vehicle Inspection & Preparation: Conduct thorough inspections: Examine vehicles for any damage, wear and tear, or missing components. Document findings: Accurately record inspection findings, including photos and detailed descriptions. Oversee reconditioning: Manage the reconditioning process, ensuring vehicles are brought up to a high standard for resale. This may involve: Minor repairs, Cleaning and detailing, Replacing worn parts. Pricing & Valuation: Determine market value: Research market trends, competitor pricing, and auction results to accurately determine the market value of each vehicle. Develop pricing strategies: Implement pricing strategies that maximize profitability while remaining competitive in the market. Vehicle Pickup & Delivery: Coordinate vehicle pickups and deliveries: Schedule and coordinate vehicle pickups , deliveries via service providers or other designated locations. Transport vehicles: Safely transport vehicles to designated locations, such as reconditioning centers, storage yards, or auction sites. Deliver vehicles: Deliver vehicles to buyers (dealers, wholesalers, individuals) as per agreed-upon terms. Stockyard Management & Inventory Control: Track vehicle movement: Maintain accurate records of vehicle locations and movements throughout the remarketing process. Update inventory records: Update inventory records in real-time to reflect vehicle status (e.g., in transit, in storage, sold). Coordinate vehicle storage: Arrange for secure and cost-effective storage of vehicles as needed. Communication & Coordination: Communicate with stakeholders: Effectively communicate with buyers, dealers, transporters, service provider of RTO’s and other stakeholders regarding vehicle pickups, deliveries, documentations, and any relevant issues. Coordinate with other departments: Collaborate with other departments, such as remarketing, finance, and customer service, to ensure a smooth and efficient process. Stock Report Maintenance: Prepare daily\u002Fweekly stock reports: Compile and maintain accurate and up-to-date vehicle stock reports. Analyze stock data: Analyze stock data to identify any potential issues or areas for improvement. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. *ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":335,"slug":336,"title":337,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":338},45260,"cs-trainee-lpin-leaseplan-india-private-limited","CS Trainee","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Treasury Functions like: Coordinating with Corporate\\ Bankers for updation of Bank profiles like KYC documentation and reporting. Assisting in finalizing Board Resolutions for Credit Facilities and Bank account opening. Assisting in Coordinating with Auditors and providing relevant data relating to treasury. Assisting Compiling, recording and documenting all treasury documents and transactions, Assisting in Preparing and updating monthly\u002Fquarterly internal and external reports. Assisting in FEMA reporting and compliances Coordinating with lenders for availing, renewal and enhancement of Credit facilities. This includes arranging and updating relevant data for the same assisting in vetting and execution of loan documents assisting in monitoring security cover for the facility assisting monitoring specific financial covenants monitoring timely reporting to the stakeholder. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":340,"slug":341,"title":342,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":343},45262,"manager-credit-risk-lpin-leaseplan-india-private-limited","Manager-Credit Risk","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Whom are we looking for? A Manager\u002FSenior Manager for Credit Risk function based in Mumbai-HQ; who will be an integral part of the CREDIT GSEC Team and reporting to the VP-Credit. What would you be responsible for? You would be part of core Credit Team of Ayvens India and would be primarily involved in critical decision-making activity. Your main responsibilities would comprise of: KYC & Pre\u002FPost-Sanction Documentation validation Validation of KYC & Other financial \u002F Non-Financial documentation Initiation & Co-ordination with external agencies for various reports Analysis of Financial statement, Audit reports of Corporate and Individuals Due Diligence and Credit Appraisal of Corporate (Non-Retail) & Individual (Retail) applications Detailed Risk Analysis and recommendations in adherence with the policy guidelines. Effective usage of various Local & Global Credit Tools – FinnOne \u002FCIBIL\u002FExperian\u002FProbe etc. Quality Assurance with respect to Information security. What qualities should you have for us to consider you for this role? Educational Qualification: CA Inter\u002FMBA-Finance\u002FPost-Graduate in Commerce, Banking & Insurance or equivalent Minimum work experience of 05 years in Credit Risk\u002FCorporate Banking\u002FBusiness Banking\u002FFinancial Analysis. Strong communication skills – written and oral with fluency in English and the local language. Risk Awareness & Accountability Strong Analytical & Interpretation skills Savvy and easy to adapt to digital tools with strong command on MS Office Self-Motivated, Team player Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":345,"slug":346,"title":347,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":348},45264,"industrial-trainee-lpin-leaseplan-india-private-limited","Industrial Trainee","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Summary: Internship program (Industrial Trainees - CA Final students). Duration: Maximum as per Institute Guidelines. Responsibilities: The opening is in the area of Accounting, Reporting and Management Information Systems. The trainee will be working with a manager in the respective area and will have suitable exposure to these areas and will assist in the day-to-day accounting reconciliations and MIS, preparation of workings for financial statements as per ICAI AS\u002F INDAS for statutory accounts and IFRS for monthly management reporting, month end closing tasks and reconciliations. Requirements: CA Inter with completion of articleship tenure Working knowledge of Excel and strong attention to detail. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":350,"slug":351,"title":352,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":353},45268,"manager-accounts-receivable-mis-lpin-leaseplan-india-private-limited","Manager – Accounts Receivable MIS","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Responsibilities 1. MIS & Reporting · Prepare daily, weekly, and monthly AR MIS reports · Track receivables, aging analysis, and collection performance · Develop dashboards for AR Head review (DSO, overdue %, etc.) · Ensure accuracy and timeliness of all reports · Debtors Provisioning · Statutory and other audit data preparation · Outsource Agency payout management 2. Accounts Receivable Monitoring & Days Past Due · Monitor outstanding invoices and follow up on overdue accounts · Identify delays in collections and escalate issues · Support reconciliation of customer accounts · Track on Days Past Due and timely reports · Provide daily\u002Fweekly\u002Fmonthly MIS reports to finance leadership and business heads. · Monitor installment recovery trends, bucket movements, and write-offs. · Lead month-end and year-end closing activities related to receivables. 3. Data Analysis & Insights · Analyze collection trends and identify improvement areas · Provide insights into customer payment behavior · Highlight risks related to bad debts or delays 4. Process Improvement · Recommend automation and efficiency improvements in MIS · Standardize reporting formats and processes · Work on system enhancements (ERP\u002FExcel tools) 5. Stakeholder Coordination · Coordinate with Sales, Billing, and Finance teams · Support audits by providing required AR data · Assist management in decision-making with data-backed insights 6. Team Leadership · Lead, train, and motivate A\u002FR MIS and back-office function. · Set clear performance targets to back-office function. · Build a culture of compliance, accuracy, and customer-centricity. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":355,"slug":356,"title":357,"location":10,"raw_job_location_address_addressLocality":10,"raw_hiringOrganization_logo_url":10,"raw_description":358},45269,"manager-legal-lpin-leaseplan-india-private-limited","Manager - Legal","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Responsibilities would comprise of: · Drafting, Vetting and Negotiation of Customers\u002F Vendor \u002F supplier agreements\u002F special contracts\u002F tender documents\u002F NDAs entered into by the company. Coordinating with distinct stakeholders within the organization pertaining to execution of various Agreements and if necessary to carry out amendments; · Implementation of contract lifecycle management tool for end-to-end tracking of all contracts; · Drafting, vetting and reviewing Company’s internal policies and procedures; · Supervising and supporting compliances of the insurance subsidiary of the company · To be abreast of the latest applicable law guidelines and circulars in order to assess and implement the reporting impact; · Providing legal support to group companies in Thailand and Malaysian whenever required; · Providing opinion\u002Fadvise on various issues of various departments\u002F business units; · Liaising external legal advisers as appropriate. Developing a network of external lawyers\u002Flaw firms for opinion on legal matters; · Managing contract records (physically and digitally) and keeping it UpToDate; · Conducting research on case laws whenever required. Qualifications required: LLB\u002FLLM from reputed institute\u002Fcollege and with minimum 7- 10 years of post-qualification experience in relevant fields in Indian\u002Fmultinational corporation. Knowledge of commercial law, good understanding of business situations and knowledge of legal processes. Exposure of dealing with insurance regulation desirable Expertise for Word and Adobe, Working knowledge of Excel and PowerPoint Demonstrates a sense of urgency and ability to meet deadlines. Excellent verbal, listing and written communication skills in English Ability to work independently as a team member. Should have worked on the contract management tool (preferred) Candidate with working experience in legal departments of a company will be preferred. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":360,"slug":361,"title":362,"location":10,"raw_job_location_address_addressLocality":117,"raw_hiringOrganization_logo_url":10,"raw_description":363},80802,"customer-support-associate-leaseplan-india-private-limited","Customer Support Associate","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. You would be part of core Customer Service Department Team of Ayvens India and would be primarily involved in providing customers assistance on requests received via Calls\u002FEmails\u002F Portal Booking. Your main responsibilities would comprise of: ▪ Provide customers assistance on requests received via Calls\u002FEmails\u002FPortal Booking ▪ Provide Customers with regular updates and service information. ▪ Coordinate updating of Customer database. ▪ Proactive identification of priority issues to curb escalation. ▪ Ensure coordination between all departments regarding Customer touch points(interface). ▪ Responsible to capture Customer feedback at various stages. ▪ Keep an overview of complaints and drive for amicable resolution. Requirements • Educational Qualification: Graduate in any stream • Minimum work experience of 2 years in Customer Service • Excellent communication skills (Read\u002FWrite\u002FSpeak) English. • Excellent communication skills (Speak\u002FRead) Hindi. • Any one from Call Center & Automotive Industry background would be an added advantage. • Any other languages known will be an added advantage. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":365,"slug":366,"title":362,"location":10,"raw_job_location_address_addressLocality":16,"raw_hiringOrganization_logo_url":10,"raw_description":363},80819,"customer-support-associate-leaseplan-india-private-limited-2",{"id":368,"slug":369,"title":370,"location":10,"raw_job_location_address_addressLocality":371,"raw_hiringOrganization_logo_url":10,"raw_description":372},69238,"technical-service-advisortsa-2-leaseplan-india-private-limited","Technical Service Advisor(TSA)-2","Bengaluru Infantry Road","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Responsibilities: Capable of handling Customer service requests. Scrutinize estimates and provide approvals for service & repairs to workshop. Coordinate with insurance Co. & workshop for accident management. Provide Customers with technical information for the upkeep of the vehicle. To proactively design measures \u002F processes to enhance Customer experience. Ensure coordination between all departments with regards to payment of invoices to dealers. Responsible for maintaining healthy relationship with vendors. To ensure approval cost well within the budgets. To actively participate with team in projects related to CSD. Requirements: Diploma\u002F Graduate (Automobile) 2-4 years of experience for TSA in service in Automobile sector Core technical (automobiles & repair process) Negotiation skills Verbal and written communication skills Listening skills Problem analysis and problem solving Customer centric approach Team player Fluent in English & spoken Hindi Basic Computer Knowledge Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":374,"slug":375,"title":376,"location":10,"raw_job_location_address_addressLocality":371,"raw_hiringOrganization_logo_url":10,"raw_description":372},69240,"technical-service-advisortsa-3-leaseplan-india-private-limited","Technical Service Advisor(TSA)-3",{"id":378,"slug":379,"title":380,"location":10,"raw_job_location_address_addressLocality":371,"raw_hiringOrganization_logo_url":10,"raw_description":372},69243,"technical-service-advisortsa-6-leaseplan-india-private-limited","Technical Service Advisor(TSA)-6",{"id":382,"slug":383,"title":384,"location":10,"raw_job_location_address_addressLocality":371,"raw_hiringOrganization_logo_url":10,"raw_description":372},69244,"technical-service-advisortsa-4-leaseplan-india-private-limited","Technical Service Advisor(TSA)-4",{"id":386,"slug":387,"title":388,"location":10,"raw_job_location_address_addressLocality":117,"raw_hiringOrganization_logo_url":10,"raw_description":389},69253,"operations-administrator-leaseplan-india-private-limited","Operations Administrator","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Customer Service Understand vehicle issues and service \u002F damage requirements. Sharing complaints and approve required repairs \u002F coordination with insurer. Explain service processes, repair requirements, and completion timelines. Maintain regular communication with customers regarding service \u002F damage progress. Service Coordination Coordination with internal and driver team. Create the job list and enter approval details in orders accurately in system. Coordinate with workshop to diagnose and repair vehicles as per approval. Monitor service status and ensure timely completion of work. Escalation to workshop \u002F OEM \u002F Internal team wherever required. Arrange parts availability in coordination with the workshop team. Customer Satisfaction Address customer complaints professionally and resolve issues promptly. Ensure high Net Promotor (NPS) scores. Required Qualifications Education Diploma\u002FBachelor's Degree in Automobile Engineering, Mechanical Engineering, or a related field. Automotive certification preferred. Experience 2-5 years of experience as a Service Advisor, or similar role in the automobile industry. Experience working in dealerships or authorized service centers preferred. Required Skills & Competencies Strong customer service and communication skills. Sound technical knowledge of automobiles and vehicle systems. Ability to explain technical issues in simple customer-friendly language. Good problem-solving and conflict-resolution abilities. Proficiency in Systems, CRM software, and MS Office. Time management and multitasking capabilities. Working Conditions Work primarily in automobile dealerships, service centers, or workshops. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":391,"slug":392,"title":393,"location":10,"raw_job_location_address_addressLocality":394,"raw_hiringOrganization_logo_url":10,"raw_description":395},69274,"new-business-development-specialist-supervisor-leaseplan-india-private-limited","New Business Development Specialist \u002F Supervisor","Mumbai Jolly Board Tower","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Your main responsibilities would comprise of: Hunting and signing with large corporates offering them long term mobility and fleet management solutions through Ayvens car leasing Achieving the annual target The New Business Development Executive is expected to be capable and confident to regularly interact with CXOs of large corporations and provide them with solutions of required expectations, status updates, as well as work towards a growth plan by presenting car lease as a tool for bring in efficiency to mobility and employee satisfaction. Being proactive in understanding client’s needs and requirements and suggest workable solutions Generate leads through interacting with existing clients, dealers and other sources. New Business executive is expected to make daily presentations to new clients, update pipeline on a regular basis. Driving marketing initiatives for attracting new companies to take on car leasing by sending out marketing-related communication and conducting events Closely work with the marketing team for conducting events Regularly update and internal lead management tool with the status of leads. What qualities should you have for us to consider you for this role? An MBA would be preferred. Work experience of 10-12 years in Corporate Sales that focuses on new client acquisition Strong communication skills – written and oral with fluency in English and the local language. Excellent negotiation and conflict resolution skills Strong account management and relationship building skills Savvy and easy to adapt to digital tools Effective is usage of social media platforms especially LinkedIn for better connections Key competencies required - Networking, Persuasion, Identification of Customer Needs and Challenges, Market Knowledge, Meeting Sales Goals, Professionalism. Strong command on MS Office tools Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":397,"slug":398,"title":399,"location":10,"raw_job_location_address_addressLocality":394,"raw_hiringOrganization_logo_url":10,"raw_description":400},69275,"senior-operations-administrations-leaseplan-india-private-limited","Senior Operations Administrations","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Whom are we looking for? Job Summary | Senior Executive – Remarketing Operations – Contract extension and customer communication What would you be responsible for? Tracking and submission of security deposit refund after Ownership Transfer - Keep a track on all transfer documents and arrangement of security deposit refund through finance. Consolidated wear and tear report for rebill to client sent to finance basis (unpaid Traffic Challans, FastTag, Refurbishments) assessment by field operations team Supplier Invoices & Provision management – local and all India - All supplier agreements local and all India to be tracked and maintained active by date and not in expired state and invoices for their services should be submitted monthly. Provisions must be submitted monthly to Finance Tracking and clearance of unpaid traffic challans and rebill to customer - Unpaid challans not cleared by users\u002Fclients’ to be paid by appointed supplier and rebill to be raised to clients along with supporting invoice and documents Ensuring no escalations and timely coordination’s with suppliers to avoid escalations - Monthly review with supplier to follow-up on SLA’s, submitting MOM within team. What qualities should you have for us to consider you for this role? Qualifications and qualities: Education: B.com, Post Graduation Degree \u002F Business Administration (BBA) Experience: 4-5 Years of Experience: Skills: Strong communication and interpersonal skills, ability to work independently and as part of a team Ability to handle end-to-end coordination Managing multiple stakeholders Vendor management, Finance coordination MS Excel – trackers, reports Time Management & Discipline Problem-Solving & Ownership Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":402,"slug":403,"title":404,"location":10,"raw_job_location_address_addressLocality":394,"raw_hiringOrganization_logo_url":10,"raw_description":405},69276,"operations-coordinator-leaseplan-india-private-limited","Operations Coordinator","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Whom are we looking for? Job Summary | Senior Executive – Remarketing Operations – Contract extension and customer communication What would you be responsible for? Tracking and follow up with Customers and end users for decision at end of lease. Coordinate with pricing team, Users and clients, discount approval of extension quotation from the date of lease extension request All tasks on Ugo Digit and tickets on desk to be resolved as per given task End to end coordination and implementation for contract extension for Ayvens products Tracking and follow up with end users & clients for traffic challans closure - Cars tracked traffic challans from the portfolio of cars returning and sharing the tracker with status of traffic challans with return team Initiate documents \u002F letters with users\u002Fclient authorities for online signature and validate ENACH mandate. Arranging cancelled cheque copy from the end user for refunding the credit amount - Upload the document for Zoho signature and maintain the repository of client signing documents online What qualities should you have for us to consider you for this role? Qualifications and qualities: Education: B.com, Post Graduation Degree \u002F Business Administration (BBA) Experience: 4-5 Years of Experience: Skills: Strong communication and interpersonal skills, ability to work independently and as part of a team Ability to handle end-to-end coordination Managing multiple stakeholders: Customers Clients. Internal teams (pricing, return team) Understanding workflows (lease extension, ticket resolution) Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":407,"slug":408,"title":409,"location":10,"raw_job_location_address_addressLocality":16,"raw_hiringOrganization_logo_url":10,"raw_description":410},69277,"avp-finance-operations-leaseplan-india-private-limited","AVP Finance Operations","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Transactional Processing: Managing invoices, payments, expense claims, and ensuring accuracy in financial records. Process Improvement: Identifying inefficiencies, developing better workflows, and implementing new financial systems or procedures. Compliance & Control: adherence to internal processes and authority matrix and applicable accounting standards Cross-functional Collaboration: Working with other departments (Operations, procurement, IT, sales etc) to have seamless accounting back-office operations Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":112,"slug":113,"title":114,"location":10,"raw_job_location_address_addressLocality":117,"raw_hiringOrganization_logo_url":10,"raw_description":412},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We are seeking a motivated Sales professional from the used car sales business who will be an integral part of the Remarketing Team. Key focus area of this role is selling used cars as per the laid out process by the company while balancing best price for each car with reasonable time taken to close the sale and exploring new channels and onboarding new buyers .Managing and maintaining relationship with all the existing buyers and clients in the territory assigned . Key Requirements: Minimum qualification Engg Diploma \u002F Bachelor Degree (any stream). Work experience of 5-10 years in Automobile industry and preferably in the used car business. Strong communication skills – written and oral with fluency in English and the local language. Excellent negotiation and conflict resolution skills. Strong account management and relationship building skills . Process adherence and attention towards compliance in the business adaptability to adapt, learn and work with digital tools . Key competencies required - Networking, Persuasion, Identification of Customer Needs and Challenges, Market Knowledge, Meeting Sales Goals, Professionalism. Strong command on MS Office tools Roles & Responsibility: Ensure lease returned vehicles are checked and documentation is completed as per the process and guidelines. Sell the returned vehicles at best market price by exploring all relevant channels as per the vehicle. Maintaining minimum TAT for sale of returned vehicles. Channel development for sale of vehicles and new dealer\u002Fbuyer onboarding including physical inspection prior to onboarding. Stock maintenance and audit. Coordinating with potential buyers for evaluation of vehicles prior to sales event\u002Fauction. Tracking transfer of ownership on the registration certificate of vehicles sold to buyers\u002Fdealers. Use of respective tools\u002F IT systems for updating transactions and regular reporting to manager as per timelines. Meeting client for decision on concerns and transfer documents. Driving used car purchase (buy-back) cases to closure and adequate focus on B2C\u002Fretail sales Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":135,"slug":136,"title":137,"location":10,"raw_job_location_address_addressLocality":117,"raw_hiringOrganization_logo_url":10,"raw_description":414},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Your main responsibilities would comprise of: ▪ Hunting and signing with large corporates offering them long term mobility and fleet management solutions through ALDcar leasing. Achieving the annual target. ▪ Confidently interacting regularly with CXOs of large corporations and provide them with solutions of requiredexpectations, status updates, as well as work towards a growth plan by presenting car lease as a tool for bring in efficiency to mobility and employee satisfaction. ▪ Being proactive in understanding client’s needs and requirements and suggest workable solutions ▪ Generate leads through interacting with existing clients, dealers etc. ▪ Making daily presentations to new clients, update pipeline on a regular basis ▪ Driving marketing initiatives for attracting new companies to take on car leasing by sending out marketing relatedcommunication and conducting events ▪ Closely working with the marketing team for conducting events Regularly updating internal lead management tool with the status of leads. Requirements: ▪ MBA would be preferred. Minimum qualification of a graduate is a must. ▪ Work experience of 7-8 years in Corporate Sales that focuses on new client acquisition ▪ Strong communication skills – written and oral with fluency in English and the local language. ▪ Excellent negotiation and conflict resolution skills ▪ Strong account management and relationship building skills ▪ Savvy and easy to adapt to digital tools ▪ Effective in usage of social media platforms especially LinkedIn for better connections & generating leads ▪ Key competencies required - Networking, Persuasion, Identification of Customer Needs and Challenges, MarketKnowledge, Meeting Sales Goals, Professionalism & Strong command on MS Office tools. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":416,"slug":417,"title":418,"location":10,"raw_job_location_address_addressLocality":394,"raw_hiringOrganization_logo_url":10,"raw_description":419},69272,"accounting-advisor-leaseplan-india-private-limited","Accounting Advisor","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Timely generation of invoices and credit notes in system. Ensure accuracy and completeness as per the signed contract with customers. Ensure all invoicing procedures comply with company policies and GST E-invoicing conditions. Work closely with other departments, such as Collection \u002F Sales and Operations team, to ensure accurate billing information, internal customer satisfaction and minimize escalations. Assist in preparing reconciliations for monthly reporting and statutory audit. Assist in testing for system developments . Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":156,"slug":157,"title":158,"location":10,"raw_job_location_address_addressLocality":117,"raw_hiringOrganization_logo_url":10,"raw_description":421},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. You would be the face of Ayvens India while signing up new clients. You would be responsible for Hunting and securing long term contracts with large corporates for providing mobility & fleet management solutions for their employee cars and cars for their businesses. You will be expected to identify and customize the car lease proposal to large corporates by evaluating their requirement to ensure maximum penetration within corporates new to operating lease. Your main responsibilities would comprise of: ▪ Hunting and signing with large corporates offering them long term mobility and fleet management solutions through car leasing. Achieving the annual target. ▪ Confidently interacting regularly with CXOs of large corporations and provide them with solutions of required expectations, status updates, as well as work towards a growth plan by presenting car lease as a tool for bring in efficiency to mobility and employee satisfaction. ▪ Being proactive in understanding client’s needs and requirements and suggest workable solutions ▪ Generate leads through interacting with existing clients, dealers etc. ▪ Making daily presentations to new clients, update pipeline on a regular basis ▪ Driving marketing initiatives for attracting new companies to take on car leasing by sending out marketing related communication and conducting events ▪ Closely working with the marketing team for conducting events ▪Regularly updating internal lead management tool with the status of leads. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":52,"slug":53,"title":54,"location":10,"raw_job_location_address_addressLocality":16,"raw_hiringOrganization_logo_url":10,"raw_description":423},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key responsibilities Customer Satisfaction Manage voice of the customer program Implement and analyse Transactional and Annual Surveys to draw insights and develop plans for process improvement and enhance overall Customer Experience Design & promote seamless customer journeys Facilitate resolution of escalated customer support requests or complaints and collaborate with teams to ensure memorable and positive customer outcomes regardless of their issues. Market Research Collect and analyze data on consumers, and the marketplace via surveys, internal data analysis and market research. Provide insights and recommendations for strategic initiatives. Identify and analyse companies and agencies for strategic partnerships. Liaise with them for day-to-day deliverables and overall management. ESG and Sustainability Ratings Participate in the development of the company’s ESG strategy and implementation. Collaborate with key internal teams for ESG reporting including data collection, material metrics, and consolidating information requests. Coordinate submissions and improvement plans for ESG and sustainability assessments including, EcoVadis, ISO 14001, etc. Work with cross-functional teams to identify opportunities for improving ESG scores and certification outcomes. Monitor ESG performance metrics, develop action plans, and prepare management reports for leadership review. Strategy & Business Excellence Support deployment and monitoring of organization's Management by Objectives (MBO) framework, ensuring alignment between corporate, departmental, and individual goals. Coordinate periodic objective-setting, KPI reviews, and performance tracking to drive strategic execution and accountability. Develop and maintain business performance dashboards and scorecards to support leadership decision-making. Facilitate continuous improvement initiatives using structured problem-solving and process excellence methodologies. Management Systems & Certifications Support the implementation, maintenance, and continual improvement of the company's Integrated Management System (IMS). Coordinate internal and external audits and ensure compliance with relevant management system requirements. Drive certification readiness, surveillance audits, and recertification activities for standards including: ISO 9001 (Quality Management System) ISO 27001 (Information Security Management System) ISO 14001 (Environmental Management System), where applicable Track corrective and preventive actions (CAPA) arising from audits and ensure timely closure. Job details Full Time Location: Mumbai Education Bachelor’s degree in Business, Engineering, Operations, Finance, or related field. Preferred: MBA in Finance\u002FBusiness Analytics Certified Quality Professional LEAN Certified (preferred) Strong research and analytical skills Mathematical & Statistical knowledge Good knowledge and understanding of ESG Key skills and experience required Collaborative & open-minded Strategic mindset Strong focus on delighting customers Deep understanding of customer service, customer experience, customer success, and customer operations Good interpersonal, written and verbal communication Ability to liaise with stakeholders from diverse backgrounds and establish credibility and strong relationship with senior stakeholders Proficient with MS Excel, PowerPoint, Power BI, etc. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":7,"slug":8,"title":9,"location":10,"raw_job_location_address_addressLocality":16,"raw_hiringOrganization_logo_url":10,"raw_description":425},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Responsibilities 1. Pre-Termination Notification Management · Send pre-notification communications to customers 60 days prior to vehicle lease contract expiry\u002Fcancellation. · Ensure the correct notification template is used based on the applicable product type. · Verify that notifications are sent to the correct customer\u002Fclient email IDs with complete and accurate contract details. · Extract and prepare eligible contract data from systems as per approved process checklists. · Maintain records of all notifications sent for audit and tracking purposes. · Conduct post-notification audits to ensure 100% coverage of eligible contracts and confirm no cases are missed. 2. Vehicle Return Reporting & Contract Cancellation Support · Initiate vehicle return intimation and reporting to internal stakeholders and finance teams following vehicle return. · Facilitate timely processing of contract cancellation requests based on returned vehicle information. · Coordinate with internal departments to ensure smooth closure of contracts and related activities. 3. Vehicle Return Data Reconciliation · Reconcile vehicle return records against stock reports received from stockyard vendors. · Verify that all vehicles physically received at stockyards are accurately reflected in internal return trackers and MIS reports. · Identify discrepancies and coordinate with relevant stakeholders for resolution. · Ensure accurate reporting and documentation of vehicle return status. 4. Vehicle Return Form (VRF) Management · Ensure Vehicle Return Forms (VRFs) are received for all returned vehicles eligible for cancellation processing. · Track pending VRFs and follow up with vendors, outsourced agencies, and internal stakeholders. · Escalate cases where VRFs are not received within 48 hours of vehicle return. · Share escalations with concerned operational teams and functional heads as per escalation matrix. · Maintain complete documentation records for audit and compliance requirements. 5. Stakeholder & Vendor Coordination · Coordinate with: o Vehicle pickup agencies o Outsourced follow-up agencies o Stockyard vendors o Finance teams o Operations teams o Customer service teams · Ensure timely resolution of operational issues impacting vehicle return and contract closure activities. · Conduct regular review with pick up agencies and stockyard vendors to improve service levels. · Support business continuity by acting as a backup resource for vehicle return operations. 6. Vehicle Return Operations Support · Provide operational support to the Vehicle Return Team during periods of high workload or resource constraints. · Assist in coordinating vehicle pickups, stockyard receipt confirmations, and vendor follow-ups. · Monitor end-to-end vehicle return activities to ensure adherence to defined timelines. 7. Parking Vehicle Monitoring · Maintain a separate tracker for vehicles returned solely for parking purposes. · Monitor movement and status of parked vehicles. · Ensure such vehicles are not incorrectly processed for contract cancellation. · Coordinate with relevant stakeholders to determine appropriate next actions for parked vehicles. 8. Process Governance & Compliance · Ensure adherence to all operational processes, controls, and service-level agreements (SLAs). · Maintain accurate records, trackers, and audit trails for all activities. · Escalate operational risks, delays, and exceptions in a timely manner. · Ensure all reporting and documentation activities are completed with high accuracy. 9. Process Improvement & Automation · Identify process inefficiencies and recommend opportunities for improvement. · Provide inputs for automation initiatives to reduce manual effort and improve controls. · Collaborate with IT and business teams in designing, testing, and implementing automation solutions. Participate in user acceptance testing (UAT) and process change implementations Required Skills & Competencies Functional Skills · Strong data validation and reconciliation skills. · Experience in contract administration, leasing operations, or back-office operations. · Proficiency in Microsoft Excel, Outlook, and MIS reporting. · Knowledge of vehicle leasing, fleet management, or asset lifecycle management is preferred. · Ability to manage trackers and process documentation effectively. Educational Qualification · Bachelor’s degree in commerce, Business Administration, Management, Finance, or a related discipline. Experience · 2 to 5 years of experience in back-office operations, vehicle leasing operations, fleet management, contract administration, customer operations, or similar process-driven environments. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"id":84,"slug":85,"title":86,"location":10,"raw_job_location_address_addressLocality":16,"raw_hiringOrganization_logo_url":10,"raw_description":427},"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Responsibilities 1. End-to-End Process Management · Manage the operational lifecycle of all End of Lease activities, including: o End of Lease notifications and customer communications o Lease extension processing o Vehicle buyback processing o Vehicle surrender management · Monitor process milestones and ensure adherence to defined turnaround times (TATs). · Establish process governance and ensure compliance with operational guidelines. 2. Performance Monitoring & Pendency Management · Maintain complete visibility of all open transactions and process stages. · Conduct daily reviews of pending cases across all workflows. · Identify bottlenecks and implement corrective actions to minimize delays. · Ensure timely closure of cases and adherence to service level commitments. · Develop and maintain operational dashboards and management reports. · Monitor process aging and proactively manage exceptions. 3. Escalation Management · Act as the primary operational escalation point for customer and stakeholder issues. · Ensure escalations are investigated and resolved within defined timelines. · Conduct root cause analysis for recurring issues and implement preventive actions. · Minimize customer complaints through proactive case management. 4. Team Leadership & Resource Management · Manage a team of dedicated process executives responsible for: o Lease extension operations o Buyback operations o Vehicle surrender operations o Back-office administration and tracking · Set clear performance objectives for team members. · Conduct daily operational reviews and weekly performance discussions. · Monitor individual productivity, quality, accuracy, and backlog management. · Provide coaching, guidance, and development support to team members. · Ensure adequate staffing and workload balancing across functions. 5. Outsourced Partner Governance · Manage the performance of outsourced agencies handling customer interaction and fulfillment activities. · Conduct regular operational reviews with vendor partners along with respective process owner. · Monitor key performance indicators including: o Customer response times o Case closure rates o TAT adherence o Service quality o Customer satisfaction · Ensure vendor compliance with agreed service standards and contractual obligations. · Drive accountability and corrective actions for service gaps. 6. Process Improvement & Customer Experience Enhancement · Continuously evaluate operational processes to identify improvement opportunities. · Drive initiatives to: o Reduce turnaround times o Improve customer experience o Enhance process quality and accuracy o Increase operational efficiency o Reduce manual effort and rework · Implement process automation and digitization opportunities where applicable. · Measure and track benefits from improvement initiatives. 7. Reporting & Governance · Prepare and present regular operational performance reports. · Track and report key metrics including: o Open pendencies o Aging analysis o SLA\u002FTAT compliance o Team productivity o Vendor performance · Lead periodic business reviews with internal stakeholders and management. Education: Post Graduate or equivalent degree in Business Administration, Operations Management, Supply Chain, Finance, or related discipline. Relevant certifications in Process Excellence, Lean, Six Sigma, or Project Management would be an advantage. Experience: 7-10 years of experience in Operations Management, Process Management, Fleet Operations, Automotive Finance, Leasing, Customer Operations, or a related field. Experience managing outsourced service providers and operational teams. Proven track record of driving process improvements and operational excellence. Experience managing customer-facing operational processes with defined SLA\u002FTAT commitments. Skills: Team Leadership Escalation Management Vendor Management Data Analysis & Reporting Customer Experience Management Communication & Influencing Skills Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights."]