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Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Accounts Officer is responsible for the timely and accurate processing of payments, preparation of timely and accurate bank reconciliations, and update of general ledger with all accounting transactions. The role supports the maintenance of strong financial controls, effective stakeholder engagement, accurate management reporting, and the continuous improvement of finance processes to ensure operational efficiency and compliance. 1. Vendor & Operational Payment Management Manage the end-to-end processing of vendor and operational payments, ensuring accuracy, completeness, compliance with approved authorizations, and adherence to agreed turnaround times and internal control requirements. 2. Payment Monitoring & Stakeholder Support Monitor the status of vendor and operational payments and proactively communicate updates to stakeholders to ensure timely resolution of payment-related queries and a positive service experience. 3. Returned & Failed Payment Management Investigate, resolve, and facilitate the reprocessing of failed or returned payments promptly, minimizing settlement delays and improving payment success rates. 4. Stakeholder & Banking Relationship Management Serve as the primary point of contact for payment-related enquiries, providing timely support and fostering strong working relationships with internal stakeholders, vendors, and banking partners. 5. Reporting & Management Information Prepare accurate and timely payment trackers\u002F insights into payment performance, outstanding items, and key trends. 6. Bank Reconciliations Perform timely and accurate bank reconciliations together with resolution of reconciling items. 7. General Ledger Management Ensure accounting transactions are accurately recorded in the general ledger, including the posting of journals, review of account balances, and maintenance of supporting documentation. 8. Financial Controls & Compliance Maintain strong financial controls by ensuring compliance with company policies, delegated authorities, audit requirements, accounting standards, and regulatory obligations. 9. Process Improvement Identify and implement opportunities to improve payment, reconciliation, and accounting processes, enhancing efficiency, accuracy, controls, and stakeholder experience. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":46,"slug":47,"title":48,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":296},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. We are seeking for a suitable candidate for our Takoradi Branch Office. The candidate is responsible for leading agency leaders and teams to achieve defined manpower numbers to deliver active manpower targets within the branch\u002Fteam. The job holder drives the selection of new agent for onboarding by adhering strictly to the provisions of the High Caliber Recruitment Framework. • Execution of Recruitment Strategy: Carry out all activities required to implement the Recruitment Strategy through sourcing and scouting for high calibre recruits, profile analysis of recruits and support Head, Agency Recruitment in delivering Recruitment Strategy. • Management of Recruitment & Training Activities: Engage stakeholders to deliver on targets assigned. Must be done in line with the IBP and Recruitment guidelines. Keep track of all recruitment & training activities conducted and issue accurate reports. • Recruitment & Training: Deliver business opportunity presentation, right knowledge, attitude, skills, and habit to prospective recruits per New Agents onboarding timetable and training materials such that recruits become productive. • New Initiatives: Spearhead any initiative that will be rolled out to drive the recruitment strategy. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":141,"slug":142,"title":143,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":298},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Agency Compensation Executive is responsible for the end-to-end management of agency remuneration frameworks, including commission structures, incentive design, performance tracking, and impact assessment. The role ensures compensation schemes are competitive, aligned with business strategy, and drive agent activity, productivity, retention, and growth. 1. Compensation Design & Strategy Develop and periodically review agency commission structures across product lines Monitor industry trends and recommend enhancements to existing compensation and incentive frameworks. Design innovative incentive schemes to drive: Active Agents, productivity, persistency, recruitment and retention Benchmark compensation structures against competitors and market trends. Ensure alignment with company strategy and regulatory requirements. 2. Incentive Planning & Rollout Plan and execute ad-hoc and periodic incentive campaigns. Develop clear mechanics, qualification criteria, and payout structures. Partner with Sales and Agency teams to ensure effective communication and adoption. Create launch materials including brochures and presentations. Identify opportunities to improve incentive effectiveness based on performance insights. 3. Performance Tracking & Analytics Track agent performance against incentive targets and KPIs Automate reporting and tracking processes where possible. Build and maintain performance dashboards and recurring reports for monitoring incentive outcomes. Analyze program outcomes and provide insights to optimize future programs. 4. Financial Oversight & Governance Model and forecast incentive costs and commission payouts. Ensure accuracy and integrity of compensation calculations. Work with Finance to reconcile payouts and manage budgets. Maintain documentation and audit trails for all compensation programs. 5. Stakeholder Management Collaborate with Sales leadership, Finance, HR, and IT \u002F Analytics teams. Serve as a trusted advisor and provide data-driven recommendations on compensation-related decisions. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":87,"slug":88,"title":89,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":300},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Agency Support Officer is responsible for providing efficient administrative, operational, and compliance support to the agency sales force. The role ensures that agent onboarding, licensing, documentation, communication, issue resolution, termination processing, and compliance tracking are completed accurately, within agreed turnaround times, and in line with company policies and regulatory requirements 1. Agent Onboarding and ID Creation Review submitted agent files to confirm completeness, accuracy, and compliance with onboarding requirements. Create Agent IDs for all complete files within five working days. Follow up on incomplete documentation and guide relevant stakeholders on outstanding requirements. Maintain accurate records of newly onboarded agents and ensure timely updates in relevant systems. 2. Agent Licensing and Regulatory Support Coordinate the processing of trainee, substantive, and renewal licenses for agents. Track license expiry dates and support timely renewal to avoid regulatory sanctions. Ensure licensing records are properly filed, updated, and available for audit or regulatory review. Liaise with internal teams and external stakeholders where necessary to resolve licensing-related issues. 3. Agent Issue Resolution and Service Support Receive, document, escalate, and resolve agent-related issues within agreed turnaround times. Provide prompt feedback to agents, sales leaders, and internal stakeholders on the status of reported issues. Identify recurring agent challenges and recommend process improvements to enhance service delivery. Maintain a tracker of agent queries, complaints, resolutions, and pending actions. 4. Agent Termination Administration Prepare and submit monthly agent termination files for review and approval. Ensure all termination documentation is complete, accurate, and properly supported. Send SMS communication to terminated agents after approval has been obtained. Liaise with IT or the relevant support team to issue official termination letters via email. Update relevant databases and records to reflect terminated agents. 5. Compliance Monitoring and Refresher Training Monitor completion of the annual compliance refresher test by all active agents. Follow up with agents and sales leaders to improve completion rates. Maintain compliance completion reports and provide updates to management as required. Escalate non-compliance issues in line with company procedures. 6. Reporting and Presentation Support Prepare professional PowerPoint presentations within stipulated timelines to support communication to targeted audiences. Compile agency support data and translate information into clear reports, dashboards, and management updates. Support management with accurate information for decision-making, stakeholder engagement, and agency communication. Ensure presentation materials are clear, accurate, well-structured, and aligned with the intended message. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":126,"slug":127,"title":128,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":302},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The role is responsible for leading and managing a team of sales agents to achieve defined sales targets within the branch. The job holder drives agent performance through effective training, coaching, and mentoring, ensuring improved productivity, retention, and professional development of the team. Manage a team of sales agents to achieve sales targets. • Training, Leading and coaching agents in the team, to build their knowledge, attitude, skills and habits to improve retention and productivity of the agents. • Ensuring accurate and timely reporting weekly and monthly • Working with key stakeholders in branch to improve retention and productivity of agents through effective lead and prospect management. • Organizing and being the custodian of all branch meetings as directed and scheduled. • Being a leader of the execution of the distribution strategy in branch Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":67,"slug":68,"title":69,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":304},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. • Claims investigation and confirmation • Claims Payment • Abide by IBP and compliance due diligence requirement. • Reporting\u002FRecord Keeping • Client feedback. • Claims Analysis\u002FInnovation Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":179,"slug":180,"title":181,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":306},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. • Carrying out the role of Head of Actuarial Function in line with the requirements of the NIC’s Governance and Risk Management Framework. • Lead product development, pricing of products and competitor pricing analysis and presentation of analysis and recommendations to both local and regional stakeholders. • Work with the Finance Team to support IFRS 17 compliance through assumption setting, model development and reporting. • Lead actuarial services related to reserving, financial reporting, reinsurance and new business \u002F embedded value reporting • Participate in strategy development as assigned and implement the actuarial components of the strategy to facilitate the wider business strategy such as providing actuarial inflows and outflows for the annual 3-year plan. • Responsible for providing actuarial input and recommendations to management for business decision making and advising management of the actuarial and business implications of strategies; the risks involved and potential risk management\u002Fmitigation options available. • Review analysis of experience trends and expenses, initiating action where necessary; recommend further analyses and investigations. Lead the assumption setting process including proposing any assumption changes and its impacts on various metrics. • Development and roll-out of Prophet actuarial system. • Assist in solvency assessment (current and future) and asset liability matching. • Annual assessment of performance of reinsurance treaties and recommendations for any potential changes. • Lead, develop and manage a team of actuarial analysts to deliver team and company objectives. • Enforce close liaison with local, regional and Group stakeholders. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":108,"slug":109,"title":110,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":308},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Protect the company’s assets and reputation by preventing, detecting and investigation suspicious sales, fraudulent claims and internal misconduct · Monitor and investigate suspicious sales activities · Conduct in-depth investigations into life insurance claims · Use data analytics to determine fraudulent patterns, recognize anomalies and develop strategies to curb fraud · Design and implement fraud prevention policies. · Design training programs for the sales, underwriting and claims teams · Meet internal turnaround times (TATs) and service-level standards · Develop and deliver fraud preventive activities for internal auditor, operational staff and senior management · Identify process gaps and propose improvements for efficiency and fraud prevention. · Support data accuracy, claims analytics, and management reporting. · Ensure claims decisions mitigate financial, legal, and reputational risks. · Collaborate with Legal, Risk management and HR functions to resolve internal fraud · Collaborate with external law enforcement agencies, providing evidence for criminal \u002Fcivil proceedings · Ensure all investigations adhere strictly to local privacy, data protection and insurance industry laws Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":162,"slug":163,"title":164,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":310},"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Manager, Products will take ownership and lead the execution of Prudential Life Insurance Ghana’s product development and pricing initiatives. The role holder will work closely with internal stakeholders, including Actuarial, Finance, Risk, Distribution, and Compliance teams, as well as regional and Group stakeholders, to deliver competitive, customer-centric, and profitable insurance products aligned with business strategy and regulatory requirements. • Lead, contribute to, and oversee the execution of the product development and pricing roadmap for Prudential Life Ghana. • Build, challenge, and enhance product proposals to deliver value to customers and support business growth targets. • Manage the development, review, and maintenance of actuarial pricing and profit testing models. • Review and sign off on pricing outputs, including premium rates, surrender values, and key financial metrics. • Oversee the preparation and review of product documentation, policy documents, and product summary documents. •Ensure timely completion of all agreed product pricing initiatives including requisite materials for internal and regulatory approvals. Act as the primary point of contact with the regulator on actuarial matters relating to product approvals, repricing requests, and post-approval queries •Manage and coach junior product team members, supporting capability development. Monitor the performance of approved products against pricing assumptions, including mortality, lapses, expenses, investment returns, and profitability metrics. •Collaborate with Prudential Africa and Group stakeholders on product-related initiatives as required. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":312,"slug":313,"title":314,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":315},62815,"claims-payment-officer-plig-prudential-life-insurance-ghana","Claims Payment Officer","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Claims Payments Officer is responsible for the end-to-end processing and reporting of claims, ensuring timely settlement of customer claims, accurate capture of transactions in FMS, effective stakeholder engagement, and compliance with internal controls to deliver an excellent customer payment experience. 1. End-to-End Claims Payment Management Manage the complete claims payment process from receipt of approved claims to successful settlement, ensuring payments are processed accurately and within agreed service timelines. 2. Claims Accounting & FMS Processing Accurately capture and post claims transactions in the Financial Management System ensuring records are complete, accurate, and support financial reporting requirements. 3. Customer Payment Experience Management Monitor the status of customer payments and proactively communicate updates to stakeholders to ensure a seamless customer experience and timely resolution of payment-related enquiries. 4. Returned and Failed Payment Management Investigate, resolve, and reprocess failed or returned payments promptly, minimizing settlement delays and improving payment success rates. 5. Stakeholder Relationship Management Serve as the primary contact for claims payment enquiries, providing timely support and building strong relationships with Operations, Customer Experience Team and Bank Partners. 6. Claims Reporting & Management Information Prepare accurate claims reports, providing timely insights on claims volumes and payment performance 7. Bank Reconciliation Perform reconciliation of bank accounts and cash book, ensuring unreconciled items are accurately identified, investigated, and resolved within agreed timelines. 8. Process Improvement & Controls Drive continuous improvement in claims payment processes while ensuring compliance with internal controls, company policies, audit requirements, and regulatory standards. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":317,"slug":318,"title":319,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":320},62820,"bancassurance-sales-executive-plig-prudential-life-insurance-ghana","Bancassurance Sales Executive","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Managing the bancassurance relationship with allocated Bank partners including, training, certifying, coaching sales teams, reguar and adhoc performance reporting, managing (correcting, ordering, delivering, tracking) sales collaterals, administrative and support activities Relationship Management Sales Support *App form printing, *Sales activations *Train all frontline on product knowledge, selling skills and soft skills *Branch Visits & Cross-country branch visits at least twice a year. (Over 108 branches combined) *Performance tracking, Performance reports, training video production 3. After Sales Support (customer service management) 4. Lead Support i.e., in designing, implementing & monitoring activities such as sales incentives, strategy etc. 5. Delivering periodic governance & performance reports as agreed in Service Level Agreement among partners. 6. Organize and support stakeholder engagements and meetings as agreed with partners. 7. Support client events 8. Tracking marketing spends against budgetRelationship Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn",{"id":322,"slug":323,"title":324,"location":13,"raw_job_location_address_addressLocality":293,"raw_hiringOrganization_logo_url":13,"raw_description":325},62825,"head-new-business-amp-policy-administration-plig-prudential-life-insurance-ghana","Head, New Business & Policy Administration","Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. • Develop and execute strategic objectives for the New Business and Policy Administration functions. • Provide guidance in Life Insurance Underwriting and Claims management, particularly critical life and disability cases. • Understand the reinsurance requirements and arrangements with the company’s reinsurers • Lead and enhance team competencies through effective management and development initiatives to client facing and non-facing officers. • Drive process automation and continuous improvement to maximize operational efficiency. • Review and update underwriting and claims assessment criteria to maintain a healthy in-force book. • Negotiate and manage relationships with third-party service providers, especially medical facilities. • Ensure strict compliance with regulatory and internal policies across all functions. • Conduct quality control and regular audits of operational processes. • Lead digital transformation initiatives and customer experience enhancement projects. • Regularly monitor and enhance claims handling procedures • Review internal control processes and implement the approved IBPs to mitigate operational risks • Analyse claims data, identify trends and improve risk advisory to stakeholders • Generate useful operational reports, identifying bottlenecks for improved decision making • Proficiency in CRM systems for service delivery • Mentor, lead and build the capacity of the operational team through continuous learning and training • Regularly review client documentation, records management and communications Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time \u002F fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn"]