[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-senior-creative-operations-manager-starling-de-gb":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":64,"processed_longitude":65,"processed_employment_types":66,"processed_working_hours":67,"processed_working_hours_labels":69,"processed_home_office":70,"processed_salary_min":61,"processed_salary_max":62,"processed_salary_currency":58,"processed_salary_source":71,"processed_benefits":72,"processed_benefits_labels":86,"processed_industry":87,"processed_skills":7,"processed_job_location":88,"processed_full_address_gmaps":90,"processed_street_gmaps":92,"processed_city_gmaps":94,"processed_postal_code_gmaps":95,"processed_country_gmaps":97,"processed_country_iso_code_gmaps":99,"full_description":16,"formatted_description":100,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":101,"processed_it_skills_labels":103,"processed_soft_skills":104,"processed_soft_skills_labels":106,"processed_job_expertise_skills":107,"processed_job_expertise_skills_labels":108,"processed_language_requirements":109,"processed_total_experience_years":116,"processed_professional_field":117,"processed_professional_field_labels":120,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":121,"apply_url":7,"raw_hiringOrganization_logo_url":122,"translations":7,"canonical_industry_key":87,"canonical_industry_label":37,"max_cpc":123,"actual_cpc":7},80558,"senior-creative-operations-manager-starling","Senior Creative Operations Manager",null,{"name":9,"slug":10,"logo_url":7},"Starling","starling",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":56},"https:\u002F\u002Fschema.org\u002F","JobPosting","Senior Creative Operations Manager\nLocation:\n London\nReporting to:\n Head of Integrated Brand and Production\nClosing date:\n Thursday, 15th October at 5pm\nAbout Starling\n \nAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.\nOur five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.\nWorking Hours: \nYou will work a 37.5 hour week, with shifts between the hours of Monday - Friday 9am - 5:30pm\nHybrid working:\n All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.\nThe Opportunity\nThe Senior Creative Operations Manager manages creative workflows, project schedules, and operational processes for Starling’s in-house Creative Studio. Operating independently, this role ensures every project has clear briefs, adequate resourcing, and realistic timelines to deliver effective creative work across all channels.\nWhat You'll Do\nOversee creative operations end-to-end, including project setup, brief intake, quality checks, workload traffic, resource allocation, and final project delivery.\nLead critical brief assessment meetings, working with Head of BI\u002FProduction and 2 x Executive Creative Directors to assess briefs, agree production and creative team allocation, as well as time required to deliver.\nImplement a new workflow management platform and integrate practical AI tools into daily processes to improve efficiency.\nTrack team capacity, workload requirements, and resourcing to ensure smooth project delivery.\nManage stakeholders effectively by enforcing deadlines, securing necessary approvals on time, and resolving delivery issues as they arise.\nCollaborate closely with Producers, Creatives, Channel Owners, and Brand Integration teams to produce effective creative assets.\nMaintain a clear overview of all active projects and prioritise high-impact work when demand is high.\nUse AI tools to automate routine tasks and streamline project management workflows.\nConvert creative briefs into structured project plans, schedules, and resourcing models, while maintaining clear dependency maps and status updates.\nBehaviours & Competencies:\nSolid understanding of end-to-end creative and production processes.\nProven track record of managing operations across multiple concurrent creative projects and teams.\nStrong attention to detail and organized execution, with a focus on driving tasks through to final completion.\nAbility to thrive in a fast and sometimes stressful work environment.\nProficient in managing project timelines, budgets, and operational dependencies.\nEssential Skills & Experience:\nAt least 5 years of experience in a creative operations role within an in-house studio, agency, or production environment.\nHands-on experience using AI software to improve workflow efficiency.\nProficient with workflow management platforms such as Jira or Monday.com.\nExperience collaborating with senior stakeholders and navigating corporate structures.\nExperience working in structured, process-oriented, or regulated business environments.\nWhy Join Starling?\nMake an Impact:\n Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.\nCulture of Excellence:\n Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on \"doing the right thing.”\nGrowth and Development:\n We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.\nA Bank That Cares:\n We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.\nComprehensive Benefits:\n We offer a competitive salary and a comprehensive benefits package, including:\nCompany-enhanced salary sacrifice pension scheme (7% employer contribution) \nPrivate Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.\n25 days holiday (plus take your public holiday allowance whenever works best for you)\nAn extra day’s holiday for your birthday\nLife Insurance at 4x your salary.\n16 hours of paid volunteering time a year.\nAbility to buy or sell annual leave.\nGenerous family-friendly policies.\nAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off\nIncentivised refer a friend scheme\nPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\nAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality\nStarling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.\nWe use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.",{"@type":18,"name":9},"Organization","2026-10-08","2027-10-08",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","London","GB","England",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",51.5188633,-0.0757289,"HYBRID",[35],"PERMANENT",[37],"Banking",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55],"Jira","Monday.com","AI tools","Attention to Detail","Organizational Skills","Stakeholder Management","Collaboration","Ability to work under pressure","Communication","Creative Operations Management","Project Management","Resource Allocation","Workflow Management","Budget Management","Production Processes","Creative Brief Assessment","Process Improvement",{"@type":57,"currency":58,"value":59},"MonetaryAmount","GBP",{"@type":60,"minValue":61,"maxValue":62,"unitText":63},"QuantitativeValue",60000,80000,"YEAR",[31],[32],"permanent",[68],"FULL_TIME",[68],"hybrid","estimated",[73,74,75,76,77,78,79,80,81,82,83,84,85],"Company-enhanced salary sacrifice pension scheme (7% employer contribution)","Private Medical Insurance with Vitality including mental health support and cancer care","Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton","25 days holiday (plus take your public holiday allowance whenever works best for you)","An extra day’s holiday for your birthday","Life Insurance at 4x your salary","16 hours of paid volunteering time a year","Ability to buy or sell annual leave","Generous family-friendly policies","Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off","Incentivised refer a friend scheme","Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks","Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing",[73,74,75,76,77,78,79,80,81,82,83,84,85],"banking",[89],"starling, london, united kingdom",[91],"5th Floor, Fruit & Wool Exchange, Duval Square, London E1 6PW, Vereinigtes Königreich",[93],"Duval Square",[26],[96],"E1 6PW",[98],"Vereinigtes Königreich",[27],"# Senior Creative Operations Manager\n\n**Location:** London\n\n**Reporting to:** Head of Integrated Brand and Production\n\n**Closing date:** Thursday, 15th October at 5pm\n\n## About Starling\n\nAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.\n\nOur five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.\n\n**Working Hours:** You will work a 37.5 hour week, with shifts between the hours of Monday - Friday 9am - 5:30pm\n\n**Hybrid working:** All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.\n\n## The Opportunity\n\nThe Senior Creative Operations Manager manages creative workflows, project schedules, and operational processes for Starling’s in-house Creative Studio. Operating independently, this role ensures every project has clear briefs, adequate resourcing, and realistic timelines to deliver effective creative work across all channels.\n\n## What You'll Do\n\n- Oversee creative operations end-to-end, including project setup, brief intake, quality checks, workload traffic, resource allocation, and final project delivery.\n- Lead critical brief assessment meetings, working with Head of BI\u002FProduction and 2 x Executive Creative Directors to assess briefs, agree production and creative team allocation, as well as time required to deliver.\n- Implement a new workflow management platform and integrate practical AI tools into daily processes to improve efficiency.\n- Track team capacity, workload requirements, and resourcing to ensure smooth project delivery.\n- Manage stakeholders effectively by enforcing deadlines, securing necessary approvals on time, and resolving delivery issues as they arise.\n- Collaborate closely with Producers, Creatives, Channel Owners, and Brand Integration teams to produce effective creative assets.\n- Maintain a clear overview of all active projects and prioritise high-impact work when demand is high.\n- Use AI tools to automate routine tasks and streamline project management workflows.\n- Convert creative briefs into structured project plans, schedules, and resourcing models, while maintaining clear dependency maps and status updates.\n\n## Behaviours & Competencies:\n\n- Solid understanding of end-to-end creative and production processes.\n- Proven track record of managing operations across multiple concurrent creative projects and teams.\n- Strong attention to detail and organized execution, with a focus on driving tasks through to final completion.\n- Ability to thrive in a fast and sometimes stressful work environment.\n- Proficient in managing project timelines, budgets, and operational dependencies.\n\n## Essential Skills & Experience:\n\n- At least 5 years of experience in a creative operations role within an in-house studio, agency, or production environment.\n- Hands-on experience using AI software to improve workflow efficiency.\n- Proficient with workflow management platforms such as Jira or Monday.com.\n- Experience collaborating with senior stakeholders and navigating corporate structures.\n- Experience working in structured, process-oriented, or regulated business environments.\n\n## Why Join Starling?\n\n- **Make an Impact:** Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.\n- **Culture of Excellence:** Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on \"doing the right thing.”\n- **Growth and Development:** We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.\n- **A Bank That Cares:** We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.\n- **Comprehensive Benefits:** We offer a competitive salary and a comprehensive benefits package, including:\n- Company-enhanced salary sacrifice pension scheme (7% employer contribution) \n- Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.\n- 25 days holiday (plus take your public holiday allowance whenever works best for you)\n- An extra day’s holiday for your birthday\n- Life Insurance at 4x your salary.\n- 16 hours of paid volunteering time a year.\n- Ability to buy or sell annual leave.\n- Generous family-friendly policies.\n- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off\n- Incentivised refer a friend scheme\n- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\n- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality\n\nStarling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.\n\nWe use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.",{"jira":102,"ai tools":102,"monday.com":102},3,[39,40,41],{"attention to detail":105,"organizational skills":105,"stakeholder management":105,"collaboration":105,"ability to work under pressure":105,"communication":105},4,[42,43,44,45,46,47],{"budget management":102,"project management":105,"process improvement":105,"resource allocation":105,"workflow management":105,"production processes":105,"creative brief assessment":105,"creative operations management":105},[48,49,50,51,52,53,54,55],{"detected_language_jobad":110,"required":111},"en",[112],[113],{"language":114,"level":115},"ENGLISH","C1",5,[118,119],"Advertising and marketing professionals","Business services and administration managers",[118,119],"https:\u002F\u002Fapply.workable.com\u002Fstarling-bank\u002Fj\u002F2d9c9deb90\u002F","https:\u002F\u002Fworkablehr.s3.amazonaws.com\u002Fuploads\u002Faccount\u002Flogo\u002F71732\u002Flogo",1]