[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-senior-card-payments-specialist-starling-de-gb":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":79,"processed_longitude":80,"processed_employment_types":81,"processed_working_hours":82,"processed_working_hours_labels":84,"processed_home_office":85,"processed_salary_min":76,"processed_salary_max":77,"processed_salary_currency":73,"processed_salary_source":86,"processed_benefits":87,"processed_benefits_labels":104,"processed_industry":105,"processed_skills":7,"processed_job_location":106,"processed_full_address_gmaps":108,"processed_street_gmaps":110,"processed_city_gmaps":112,"processed_postal_code_gmaps":113,"processed_country_gmaps":115,"processed_country_iso_code_gmaps":117,"full_description":16,"formatted_description":118,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":119,"processed_it_skills_labels":120,"processed_soft_skills":121,"processed_soft_skills_labels":123,"processed_job_expertise_skills":124,"processed_job_expertise_skills_labels":125,"processed_language_requirements":126,"processed_total_experience_years":133,"processed_professional_field":134,"processed_professional_field_labels":136,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":137,"apply_url":7,"raw_hiringOrganization_logo_url":138,"translations":7,"canonical_industry_key":139,"canonical_industry_label":140,"max_cpc":141,"actual_cpc":7},69043,"senior-card-payments-specialist-starling","Senior Card Payments Specialist",null,{"name":9,"slug":10,"logo_url":7},"Starling","starling",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":71},"https:\u002F\u002Fschema.org\u002F","JobPosting","Starling\n is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.\nWe’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.\nOur technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!\nThe way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.\nHybrid Working\nWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.\nAbout the Role\nWe are looking for a highly skilled Senior Card Payments Specialist to join our Payments Scheme team.\nThis is a senior, hands-on position for someone with approximately 15 years experience within banking and financial services, with deep specialist knowledge of card payments and card scheme requirements\nThis is not a team leadership or people management role. We are looking for an experienced individual who can operate at a senior level, provide trusted subject matter expertise and work closely with both technical and business teams as we continue to build and operate our banking and payments environment.\nWhat you'll get to do\nAs a Senior Card Payments Specialist, you will act as a key subject matter expert (SME) for card payments, providing practical expertise across the design, build and on-going operation of our banking environment.\nA key part of the role will be working closely with the engineering and technology teams to ensure card payment capabilities are designed and implemented correctly, with appropriate consideration given to card scheme rules, operational requirements , controls and compliance.\nYou will also provide senior subject matter expertise during incidents and operational issues, helping engineering and operational teams understand the payments impact, diagnose problems and determine the appropriate course of action.\nActing as a senior subject matter expert for card payments across the organisation\nProviding specialist payments expertise during incidents service disruptions and other operational issues, supporting investigation, diagnosis and resolution\nWorking closely with engineers and technical teams building the banking and payment environment, translating card payment and scheme requirements into practical technical and operational requirements\nReviewing proposed solutions and implementations from a card payments perspective and identifying potential operationals, scheme or compliance issues\nEnsuring card payment capabilities are designed and operated in accordance with applicable card scheme rules, standards and requirements.\nMaintaining strong knowledge of relevant requirements from schemes success as Visa and Mastercard, including changes to scheme rules and standards\nProviding expertise across the end to end card payment lifecycle, including authorisation, clearing and settlement\nProviding specialist knowledge across issuing, acquiring, processing disputes, chargebacks and fraud\nWorking with banks, processors, payment service providers, card schemes and other third parties\nSupporting appropriate operational controls, governance, risk management and regulatory compliance\nIdentifying and resolving complex card payment issues\nProviding specialist input into payment projects, technical change and new banking products and capabilities\nAdvising colleagues and senior stakeholders on card payment matters, risks and requirements\nWe are looking for someone who can demonstrate:\nApproximately 15 years experience within banking and or financial services\nSignificant hands on experience specifically within card payments\nDeep knowledge of the end to end card payments lifecycle\nStrong working knowledge of major card schemes, particularly Visa and Mastercard, and their associated rules and compliance requirements\nExperience working alongside engineering, technology and architecture teams within banking payments environments\nThe ability to translate complex card scheme and payment requirements into language and requirements that technical teams can implement\nExperience acting as a payments SME during incidents and complex operational issues\nStrong understanding of issue, acquiring, processing, authorisation, clearing, settlement, disputes, chargebacks and fraud\nExperience with EMV configurations, in-life testing, card stock and print management\nExperience operating within regulated financial services environments\nStrong understanding of payments risk, governance, controls and compliance\nThe confident to challenge proposed technical solutions where they may create payment, operational  or scheme compliance risks\nExcellent analytical, problem solving, communication and stakeholder management skills\nThe Person we are looking for:\nYou will be an experienced banking and card payments professional who has developed deep, practical expertise over a substantial career.\nThe role is also suited to someone who wants to remain a senior individual contributor and subject matter expert, rather than move into people management.\nYou will be equally comfortable discussing a complex card payment incident, interpreting scheme requirements, working through  problems with engineers, or advising senior stakeholders on the implications of a particular approach.\nMost importantly, you will bring the depth of experience required to help ensure that our banking and card payments environment remains technically sound, operationally resilient and compliance with applicable card s heme requirements\nInterview Process\nInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:\nFirst stage with the two members of the Payments\u002FCards team ~ 45 minutes\nSecond stage with additional members of the Payments\u002FCards team, including a Director ~ 1 hour\nFinal stage, including meeting Head of IT Risk & Controls ~ 45 minutes\n33 days holiday (including public holidays, which you can take when it works best for you)\nAn extra day’s holiday for your birthday\nAnnual leave is increased with length of service, and you can choose to buy or sell \nup to five extra days off\n16 hours paid volunteering time a year\nSalary sacrifice, company enhanced pension scheme\nLife insurance at 4x your salary & group income protection\nPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton\nGenerous family-friendly policies\nIncentives refer a friend scheme\nPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\nAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing\nAbout us\nYou may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.\nStarling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. \nWhen you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.",{"@type":18,"name":9},"Organization","2026-09-10","2027-09-10",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","London","GB","England",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",51.5188633,-0.0757289,"HYBRID",[35],"PERMANENT",[37],"Banking and Financial Services",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,37],"Analytical","Problem Solving","Communication","Stakeholder Management","Collaboration","Self-driven","Ownership","Confidence to challenge","Card Payments","Card Scheme Rules","Visa and Mastercard Knowledge","End-to-End Card Payment Lifecycle","Issuing","Acquiring","Processing","Authorisation","Clearing","Settlement","Disputes","Chargebacks","Fraud","EMV Configurations","In-life Testing","Card Stock Management","Print Management","Payments Risk","Governance","Controls","Compliance","Regulatory Compliance","Incident Management","Operational Resilience",{"@type":72,"currency":73,"value":74},"MonetaryAmount","GBP",{"@type":75,"minValue":76,"maxValue":77,"unitText":78},"QuantitativeValue",80000,120000,"YEAR",[31],[32],"permanent",[83],"FULL_TIME",[83],"hybrid","estimated",[88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103],"33 days holiday (including public holidays)","Extra day off for birthday","Annual leave increases with length of service","Option to buy or sell up to five extra days off","16 hours paid volunteering time per year","Salary sacrifice company enhanced pension scheme","Life insurance at 4x salary","Group income protection","Private Medical Insurance with VitalityHealth including mental health support and cancer care","Partner benefits including discounts with Waitrose, Mr&Mrs Smith and Peloton","Generous family-friendly policies","Refer a friend scheme","Perkbox membership with retail discounts, wellness platform, and weekly free and boosted perks","Cycle to Work scheme","Salary Sacrificed Gym partnerships","Electric Vehicle (EV) leasing",[88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103],"banking and financial services",[107],"starling, london, united kingdom",[109],"5th Floor, Fruit & Wool Exchange, Duval Square, London E1 6PW, Vereinigtes Königreich",[111],"Duval Square",[26],[114],"E1 6PW",[116],"Vereinigtes Königreich",[27],"Starling\n is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.\n\nWe’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.\n\nOur technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!\n\nThe way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.\n\n## Hybrid Working\n\nWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.\n\n## About the Role\n\nWe are looking for a highly skilled Senior Card Payments Specialist to join our Payments Scheme team.\n\nThis is a senior, hands-on position for someone with approximately 15 years experience within banking and financial services, with deep specialist knowledge of card payments and card scheme requirements\n\nThis is not a team leadership or people management role. We are looking for an experienced individual who can operate at a senior level, provide trusted subject matter expertise and work closely with both technical and business teams as we continue to build and operate our banking and payments environment.\n\n## What you'll get to do\n\nAs a Senior Card Payments Specialist, you will act as a key subject matter expert (SME) for card payments, providing practical expertise across the design, build and on-going operation of our banking environment.\n\nA key part of the role will be working closely with the engineering and technology teams to ensure card payment capabilities are designed and implemented correctly, with appropriate consideration given to card scheme rules, operational requirements , controls and compliance.\n\nYou will also provide senior subject matter expertise during incidents and operational issues, helping engineering and operational teams understand the payments impact, diagnose problems and determine the appropriate course of action.\n\n- Acting as a senior subject matter expert for card payments across the organisation\n- Providing specialist payments expertise during incidents service disruptions and other operational issues, supporting investigation, diagnosis and resolution\n- Working closely with engineers and technical teams building the banking and payment environment, translating card payment and scheme requirements into practical technical and operational requirements\n- Reviewing proposed solutions and implementations from a card payments perspective and identifying potential operationals, scheme or compliance issues\n- Ensuring card payment capabilities are designed and operated in accordance with applicable card scheme rules, standards and requirements.\n- Maintaining strong knowledge of relevant requirements from schemes success as Visa and Mastercard, including changes to scheme rules and standards\n- Providing expertise across the end to end card payment lifecycle, including authorisation, clearing and settlement\n- Providing specialist knowledge across issuing, acquiring, processing disputes, chargebacks and fraud\n- Working with banks, processors, payment service providers, card schemes and other third parties\n- Supporting appropriate operational controls, governance, risk management and regulatory compliance\n- Identifying and resolving complex card payment issues\n- Providing specialist input into payment projects, technical change and new banking products and capabilities\n- Advising colleagues and senior stakeholders on card payment matters, risks and requirements\n\nWe are looking for someone who can demonstrate:\n\n- Approximately 15 years experience within banking and or financial services\n- Significant hands on experience specifically within card payments\n- Deep knowledge of the end to end card payments lifecycle\n- Strong working knowledge of major card schemes, particularly Visa and Mastercard, and their associated rules and compliance requirements\n- Experience working alongside engineering, technology and architecture teams within banking payments environments\n- The ability to translate complex card scheme and payment requirements into language and requirements that technical teams can implement\n- Experience acting as a payments SME during incidents and complex operational issues\n- Strong understanding of issue, acquiring, processing, authorisation, clearing, settlement, disputes, chargebacks and fraud\n- Experience with EMV configurations, in-life testing, card stock and print management\n- Experience operating within regulated financial services environments\n- Strong understanding of payments risk, governance, controls and compliance\n- The confident to challenge proposed technical solutions where they may create payment, operational  or scheme compliance risks\n- Excellent analytical, problem solving, communication and stakeholder management skills\n\n## The Person we are looking for:\n\nYou will be an experienced banking and card payments professional who has developed deep, practical expertise over a substantial career.\n\nThe role is also suited to someone who wants to remain a senior individual contributor and subject matter expert, rather than move into people management.\n\nYou will be equally comfortable discussing a complex card payment incident, interpreting scheme requirements, working through  problems with engineers, or advising senior stakeholders on the implications of a particular approach.\n\nMost importantly, you will bring the depth of experience required to help ensure that our banking and card payments environment remains technically sound, operationally resilient and compliance with applicable card s heme requirements\n\n## Interview Process\n\nInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:\n\n- First stage with the two members of the Payments\u002FCards team ~ 45 minutes\n- Second stage with additional members of the Payments\u002FCards team, including a Director ~ 1 hour\n- Final stage, including meeting Head of IT Risk & Controls ~ 45 minutes\n\n- 33 days holiday (including public holidays, which you can take when it works best for you)\n- An extra day’s holiday for your birthday\n- Annual leave is increased with length of service, and you can choose to buy or sell \nup to five extra days off\n- 16 hours paid volunteering time a year\n- Salary sacrifice, company enhanced pension scheme\n- Life insurance at 4x your salary & group income protection\n- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton\n- Generous family-friendly policies\n- Incentives refer a friend scheme\n- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks\n- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing\n\n## About us\n\nYou may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.\n\nStarling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. \n\nWhen you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.",{},[],{"analytical":122,"problem solving":122,"communication":122,"stakeholder management":122,"collaboration":122,"self-driven":122,"ownership":122,"confidence to challenge":122},4,[39,40,41,42,43,44,45,46],{"fraud":122,"issuing":122,"clearing":122,"controls":122,"disputes":122,"acquiring":122,"compliance":122,"governance":122,"processing":122,"settlement":122,"chargebacks":122,"authorisation":122,"card payments":122,"payments risk":122,"in-life testing":122,"print management":122,"card scheme rules":122,"emv configurations":122,"incident management":122,"card stock management":122,"regulatory compliance":122,"operational resilience":122,"visa and mastercard knowledge":122,"banking and financial services":122,"end-to-end card payment lifecycle":122},[47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,37],{"detected_language_jobad":127,"required":128},"en",[129],[130],{"language":131,"level":132},"ENGLISH","C2",15,[135],"Finance",[135],"https:\u002F\u002Fapply.workable.com\u002Fstarling-bank\u002Fj\u002Fe599713230\u002F","https:\u002F\u002Fworkablehr.s3.amazonaws.com\u002Fuploads\u002Faccount\u002Flogo\u002F71732\u002Flogo","banking","Banking",1]