[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-personal-assistant-to-the-head-of-department-the-financial-conduct-authority-de-gb":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":67,"processed_longitude":68,"processed_employment_types":69,"processed_working_hours":70,"processed_working_hours_labels":72,"processed_home_office":73,"processed_salary_min":64,"processed_salary_max":65,"processed_salary_currency":61,"processed_salary_source":74,"processed_benefits":75,"processed_benefits_labels":84,"processed_industry":85,"processed_skills":7,"processed_job_location":86,"processed_full_address_gmaps":88,"processed_street_gmaps":90,"processed_city_gmaps":91,"processed_postal_code_gmaps":92,"processed_country_gmaps":93,"processed_country_iso_code_gmaps":95,"full_description":16,"formatted_description":96,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":97,"processed_it_skills_labels":99,"processed_soft_skills":100,"processed_soft_skills_labels":102,"processed_job_expertise_skills":103,"processed_job_expertise_skills_labels":104,"processed_language_requirements":105,"processed_total_experience_years":98,"processed_professional_field":112,"processed_professional_field_labels":114,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":115,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":7,"canonical_industry_label":7,"max_cpc":116,"actual_cpc":7},72702,"personal-assistant-to-the-head-of-department-the-financial-conduct-authority","Personal Assistant to the Head of Department",null,{"name":9,"slug":10,"logo_url":7},"The Financial Conduct Authority","the-financial-conduct-authority",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":59},"https:\u002F\u002Fschema.org\u002F","JobPosting","Job Title: Personal Assistant to the Head of Department Division: Authorisations Department: Banking & Insurance and Early & High Growth Oversight Salary: National (Edinburgh and Leeds) ranging from £28,800 to £38,000 and London from £31,600 to £42,000 (salary offered will be based on skills and experience) This role is graded as: Senior Professional Support - Corporate Your internal recruitment contact is Katie via katherine.baker@fca.org.uk Your external recruitment contact is Riley Fox via riley.fox@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards. We are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations. The department has two functions – Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth. Role responsibilities Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate Monitoring of emails, including the recording and tracking of actions Diary management – ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently Manage meeting papers for the HoD including coordinating briefings, managing bring forward\u002Fpending system and chasing 'actions' from others where necessary Preparing agendas for the Management meetings and following up actions where necessary Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders Investigating issues and resolving queries (escalating\u002Fadvising HoD as appropriate) and ensuring full communication with contacts\u002FDivision as relevant Coordinating departmental communications and any other ad hoc papers or presentations Skills required Minimum: Experience working in a Personal Assistant capacity with well-developed organisational skills Experience of establishing and maintaining effective relationships with senior stakeholders Experience using Microsoft Outlook, OneNote, Excel, Word and PowerPoint Essential: Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities Ability to make timely decisions based on relevant analysis in absence of the HoD where appropriate Ability to work on own initiative and manage time effectively Ability to work effectively with a range of internal and external stakeholders Collaborative worker with the ability to work on own initiative Committed to improving processes and sharing good practice The role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role Benefits 25 days annual leave plus bank holidays Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection, and 24\u002F7 Employee Assistance 35 hours of paid volunteering annually A flexible benefits scheme designed around your lifestyle For a full list of our benefits, and our recruitment process as a whole visit our benefits page. Our values & culture Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. Disability Confident: our hiring approach We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements. Useful information and timeline Advert Closing: 30th September 2026 CV Review\u002FShortlist: 2nd - 6th October 2026 Interviews: w\u002Fc 12th October 2026 Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers. Click here to learn more about the FCA.",{"@type":18,"name":9},"Organization","2026-09-16","2027-09-16",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","London","GB","England",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",51.5072178,-0.1275862,"HYBRID",[35],"PERMANENT",[37],"Financial Services Regulation",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58],"Microsoft Outlook","Microsoft OneNote","Microsoft Excel","Microsoft Word","Microsoft PowerPoint","Organizational Skills","Relationship Building","Professionalism","Decision Making","Initiative","Time Management","Collaboration","Process Improvement","Confidentiality","Personal Assistant Experience","Diary Management","Meeting Coordination","Stakeholder Management","Agenda Preparation","Communication Coordination",{"@type":60,"currency":61,"value":62},"MonetaryAmount","GBP",{"@type":63,"minValue":64,"maxValue":65,"unitText":66},"QuantitativeValue",28800,42000,"YEAR",[31],[32],"permanent",[71],"FULL_TIME",[71],"hybrid","estimated",[76,77,78,79,80,81,82,83],"25 days annual leave plus bank holidays","Non-contributory pension (8–12% depending on age)","Life assurance at eight times your salary","Private healthcare with Bupa","Income protection","24\u002F7 Employee Assistance Program","35 hours of paid volunteering annually","Flexible benefits scheme",[76,77,78,79,80,81,82,83],"financial services regulation",[87],"the, london, united kingdom",[89],"London, Vereinigtes Königreich",[],[26],[],[94],"Vereinigtes Königreich",[27],"**Job Title:** Personal Assistant to the Head of Department  \n**Division:** Authorisations  \n**Department:** Banking & Insurance and Early & High Growth Oversight  \n**Salary:** National (Edinburgh and Leeds) ranging from £28,800 to £38,000 and London from £31,600 to £42,000 (salary offered will be based on skills and experience)  \n**This role is graded as:** Senior Professional Support - Corporate\n\nYour internal recruitment contact is Katie via katherine.baker@fca.org.uk\n\nYour external recruitment contact is Riley Fox via riley.fox@fca.org.uk.\n\nApplications must be submitted through our online portal. Applications sent via social media or email will not be accepted.\n\n## About the FCA and team\n\nWe regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.\n\nThe Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards.\n\nWe are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations. The department has two functions – Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth.\n\n## Role responsibilities\n\n- Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate\n- Monitoring of emails, including the recording and tracking of actions\n- Diary management – ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently\n- Manage meeting papers for the HoD including coordinating briefings, managing bring forward\u002Fpending system and chasing 'actions' from others where necessary\n- Preparing agendas for the Management meetings and following up actions where necessary\n- Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders\n- Investigating issues and resolving queries (escalating\u002Fadvising HoD as appropriate) and ensuring full communication with contacts\u002FDivision as relevant\n- Coordinating departmental communications and any other ad hoc papers or presentations\n\n## Skills required\n\n**Minimum:**\n\n- Experience working in a Personal Assistant capacity with well-developed organisational skills\n- Experience of establishing and maintaining effective relationships with senior stakeholders\n- Experience using Microsoft Outlook, OneNote, Excel, Word and PowerPoint\n\n**Essential:**\n\n- Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities\n- Ability to make timely decisions based on relevant analysis in absence of the HoD where appropriate\n- Ability to work on own initiative and manage time effectively\n- Ability to work effectively with a range of internal and external stakeholders\n- Collaborative worker with the ability to work on own initiative\n- Committed to improving processes and sharing good practice\n\nThe role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role\n\n## Benefits\n\n- 25 days annual leave plus bank holidays\n- Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices\n- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary\n- Private healthcare with Bupa, income protection, and 24\u002F7 Employee Assistance\n- 35 hours of paid volunteering annually\n- A flexible benefits scheme designed around your lifestyle\n\nFor a full list of our benefits, and our recruitment process as a whole visit our benefits page.\n\n## Our values & culture\n\nOur colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.\n\nIf you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.\n\nWe welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.\n\n## Disability Confident: our hiring approach\n\nWe’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.\n\n## Useful information and timeline\n\n- Advert Closing: 30th September 2026\n- CV Review\u002FShortlist: 2nd - 6th October 2026\n- Interviews: w\u002Fc 12th October 2026\n\nYour Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.\n\nAt the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.\n\nClick here to learn more about the FCA.",{"microsoft word":98,"microsoft excel":98,"microsoft onenote":98,"microsoft outlook":98,"microsoft powerpoint":98},3,[39,40,41,42,43],{"organizational skills":101,"relationship building":101,"professionalism":101,"decision making":98,"initiative":101,"time management":101,"collaboration":101,"process improvement":98,"confidentiality":101},4,[44,45,46,47,48,49,50,51,52],{"diary management":101,"agenda preparation":98,"meeting coordination":101,"stakeholder management":101,"communication coordination":98,"personal assistant experience":101},[53,54,55,56,57,58],{"detected_language_jobad":106,"required":107},"en",[108],[109],{"language":110,"level":111},"ENGLISH","C1",[113],"Business and Administration",[113],"https:\u002F\u002Ffca.wd3.myworkdayjobs.com\u002Fen-us\u002Ffca_careers\u002Fjob\u002Flondon\u002Fpersonal-assistant-to-the-head-of-department_jr0022395-1",1]