[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-claims-adjuster-senior-claims-adjuster-marine-hcc-service-co-uk-branch-de-gb":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":64,"processed_longitude":65,"processed_employment_types":66,"processed_working_hours":67,"processed_working_hours_labels":69,"processed_home_office":70,"processed_salary_min":61,"processed_salary_max":62,"processed_salary_currency":58,"processed_salary_source":71,"processed_benefits":72,"processed_benefits_labels":76,"processed_industry":77,"processed_skills":7,"processed_job_location":78,"processed_full_address_gmaps":80,"processed_street_gmaps":82,"processed_city_gmaps":83,"processed_postal_code_gmaps":84,"processed_country_gmaps":85,"processed_country_iso_code_gmaps":87,"full_description":16,"formatted_description":88,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":89,"processed_it_skills_labels":92,"processed_soft_skills":93,"processed_soft_skills_labels":94,"processed_job_expertise_skills":95,"processed_job_expertise_skills_labels":96,"processed_language_requirements":97,"processed_total_experience_years":104,"processed_professional_field":105,"processed_professional_field_labels":106,"processed_leadership_role":11,"processed_date_posted":19,"raw_job_url":107,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":77,"canonical_industry_label":37,"max_cpc":108,"actual_cpc":7},79011,"claims-adjuster-senior-claims-adjuster-marine-hcc-service-co-uk-branch","Claims Adjuster \u002F Senior Claims Adjuster - Marine",null,{"name":9,"slug":10,"logo_url":7},"HCC Service Co. UK Branch","hcc-service-co-uk-branch",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":19,"validThrough":20,"jobLocation":21,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":56},"https:\u002F\u002Fschema.org\u002F","JobPosting","Job Title: Claims Adjuster \u002F Senior Claims Adjuster – Marine Location: City of London Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office, 2 days working from home Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To manage and handle Marine claims within the London Market Claims team. Reporting to the Marine Assistant Claims Manager in the day-to-day operation and control of the claims function, to ensure that the Marine Team process and settle claims in a timely and equitable manner, whilst constantly striving to develop and improve service and quality standards. Key Responsibilities: Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company. Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist underwriters and claims adjusters to progress. Ensures all claims allocated are controlled within company philosophies and SLA’s Providing departmental reports including SLA’s, Metrics on a monthly \u002F Quarterly basis. To be present at market meetings and conference calls when necessary. Ensures customers are treated fairly at all times. Ensures all complaint related issues and all such incidents are logged and concluded in accordance with company policy. Practices and promotes at all times Tokio Marine HCC core values, to both internal and external contacts alike. Undertake any other ad hoc activities\u002Fproject work required. Participation in mentoring and training of team members ( Senior Adjuster) Skills and Experience Specification: Claim Adjuster - Ideally 2+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability. Senior Claims Adjuster - Ideally 5+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability. An excellent knowledge of ECF and the Lloyd’s Claims Schemes. Good experience of handling Binder and Delegated business would be advantageous. Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers. Exceptional time management skills are essential and to be able to adapt quickly into the role. Excellent written and verbal communications skills are essential. IT literate Excellent organization skills ACII qualification or working towards. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"@type":18,"name":9},"Organization","2026-07-08","2027-07-08",[22],{"@type":23,"address":24,"geo":29},"Place",{"@type":25,"addressLocality":26,"addressCountry":27,"addressRegion":28},"PostalAddress","London","GB","England",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",51.5072178,-0.1275862,"HYBRID",[35],"PERMANENT",[37],"Insurance",[39,40,41,42,43,44,18,45,46,47,48,49,50,51,52,53,54,55],"ECF","Microsoft Office","Interpersonal Skills","Time Management","Written Communication","Verbal Communication","Negotiation","Mentoring","Training","Marine Claims Handling","US Liability Claims","Freight Liability Claims","Lloyd's Claims Schemes","Binder and Delegated Business","Claims Reporting","SLA Management","ACII Qualification",{"@type":57,"currency":58,"value":59},"MonetaryAmount","GBP",{"@type":60,"minValue":61,"maxValue":62,"unitText":63},"QuantitativeValue",45000,70000,"YEAR",[31],[32],"permanent",[68],"FULL_TIME",[68],"hybrid","estimated",[73,74,75],"Competitive salary","Employee benefit package","Hybrid working (3 days in office, 2 days from home)",[73,74,75],"insurance",[79],"hcc, uk - london ( st botolph ), united kingdom",[81],"London, Vereinigtes Königreich",[],[26],[],[86],"Vereinigtes Königreich",[27],"# Job Title: Claims Adjuster \u002F Senior Claims Adjuster – Marine\n\n**Location:** City of London\n\n**Position Type:** Permanent, 35 hours per week\n\n**Hybrid:** 3 days in the office, 2 days working from home\n\n## Why Tokio Marine HCC?\n\nStanding still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.\n\n## Job Purpose:\n\nTo manage and handle Marine claims within the London Market Claims team. Reporting to the Marine Assistant Claims Manager in the day-to-day operation and control of the claims function, to ensure that the Marine Team process and settle claims in a timely and equitable manner, whilst constantly striving to develop and improve service and quality standards.\n\n## Key Responsibilities:\n\n- Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company.\n- Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist underwriters and claims adjusters to progress.\n- Ensures all claims allocated are controlled within company philosophies and SLA’s\n- Providing departmental reports including SLA’s, Metrics on a monthly \u002F Quarterly basis.\n- To be present at market meetings and conference calls when necessary.\n- Ensures customers are treated fairly at all times.\n- Ensures all complaint related issues and all such incidents are logged and concluded in accordance with company policy.\n- Practices and promotes at all times Tokio Marine HCC core values, to both internal and external contacts alike.\n- Undertake any other ad hoc activities\u002Fproject work required.\n- Participation in mentoring and training of team members ( Senior Adjuster)\n\n## Skills and Experience Specification:\n\n- Claim Adjuster - Ideally 2+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability.\n- Senior Claims Adjuster - Ideally 5+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability.\n- An excellent knowledge of ECF and the Lloyd’s Claims Schemes.\n- Good experience of handling Binder and Delegated business would be advantageous.\n- Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers.\n- Exceptional time management skills are essential and to be able to adapt quickly into the role.\n- Excellent written and verbal communications skills are essential.\n- IT literate\n- Excellent organization skills\n- ACII qualification or working towards.\n\n## What We Offer\n\nThe Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.\n\n#LI-NW1\n\n#LI-Hybrid\n\nYour success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. 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