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| Customer Service Consultant | Grade B | Branch Banking | Cumbernauld |12 Month FTC","TSB | Customer Service Consultant | Grade B | Branch Banking | Cumbernauld |12 Month FTC Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Cumbernauld branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":56,"slug":57,"title":58,"location":13,"raw_job_location_address_addressLocality":159,"raw_hiringOrganization_logo_url":13,"raw_description":160},"Barnwood - TSB","Customer Service Consultant | S1 | Mortgage & Savings Servicing | Customer Service Operations | Barnwood, Gloucester | 6 Month FTC Country: United Kingdom IT STARTS HERE Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. Supporting TSB's Mortgage & Savings Servicing teams, you'll play an important role in supporting customers throughout their financial journey. Whether helping a customer with their mortgage account or supporting a savings enquiry, you'll help deliver simple, trusted and personalised service that makes a real difference to their experience. THE DIFFERENCE YOU MAKE TSB Mortgage & Savings Servicing are looking for a Customer Service Consultant, based at our Barnwood, Gloucester office. In this role, you'll support customers across both Mortgage and Savings Servicing, developing a broad range of skills while helping customers with their everyday banking needs. You'll play an important role in delivering great customer outcomes by providing accurate, efficient and personalised support across a variety of servicing activities. We're shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers with mortgage and savings enquiries through a range of servicing channels • Completing mortgage and savings account administration activities accurately and efficiently • Updating and maintaining customer and account records with a high level of accuracy and attention to detail • Processing customer requests, account maintenance activities and account closures in line with established procedures • Completing interest calculations and adjustments where required to support customer outcomes • Building strong customer relationships by understanding individual circumstances and identifying the right solutions • Providing clear, straightforward information that helps customers feel confident and informed • Collaborating with colleagues across the wider team to deliver a consistent and high-quality customer experience • Developing your knowledge and capability to support a wide range of mortgage and savings servicing activities • Identifying opportunities to improve processes and enhance the service we provide to customers Our shifts are Monday to Friday, 9:00am to 5:00pm. Full-time working hours are 35 hours per week. WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service and supporting customers with a range of enquiries and requests • Strong communication and relationship-building skills, with the ability to understand customer needs and provide clear, practical solutions • Excellent attention to detail and the ability to process information accurately in a fast-paced environment • Experience completing administrative or operational tasks while maintaining high levels of accuracy and quality • A collaborative approach and the ability to work effectively as part of a team • Confidence learning new processes, systems and products, with a willingness to develop knowledge across multiple servicing activities • Good problem-solving skills and a focus on achieving positive customer outcomes WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive, personally and professionally. The starting salary is £25,000 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary. • £500 annual cash allowance to spend on our great range of benefits • 25 days' holiday plus bank holidays, increasing to 26 days after 5 years' service, with the option to purchase up to 5 additional contractual days per year • Voluntary healthcare benefits at discounted rates, including medical insurance, dental insurance and health assessments • We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary if you contribute as well, and you can take some of our contribution in cash if you prefer • Protection for you and your family through company-funded life assurance and income protection insurance, with options to increase cover • Share in Santander's success through our employee share plans • Access to staff versions of selected Santander products and a range of colleague discounts • Competitive rewards that reflect the real impact you make and the value you bring • Wellbeing support across physical, mental, social and financial wellbeing • Support for every life stage, including enhanced family leave and tailored wellbeing resources • Time to give back through volunteering opportunities in the communities we serve • Global growth opportunities to develop your career and build new skills Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone, regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive at work and at home while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern. Colleagues will be expected to attend the office for initial training, followed by a hybrid approach once fully trained. When applying, please consider the travel distance, time and cost to your chosen office location. RIGHT TO WORK IN THE UK • All candidates must have the right to work in the UK to commence employment with Santander. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at careers@tsb.co.uk. The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":162,"raw_hiringOrganization_logo_url":13,"raw_description":163},"Henry Duncan House - TSB","TSB | Security Engineer (m365 ecosystem) | Grade E | CISO | Edinburgh or London | 12 Month Fixed Term Contract Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE The Security Manager will be the responsible for the deployment, configuration and management of a diverse suite of essential security controls for the Bank. You’ll collaborate with teams of security and technical specialists along with cloud and infrastructure service providers to ensure quality service and delivery. In addition, you’ll coach cyber security staff from a technical SME perspective. You’ll be responsible for security deliverables to project and change initiatives during early engagement, direct to approved architectural patterns, support and guide through implementation and validate the solution as part of certification prior to go-live. WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Current, hands-on, subject matter expert experience with m365 \u002F Entra specifically Enterprise Apps, MDCA, App Registration, Identity Governance & Defender suite \u002F XDR. Experience managing and maintaining the smooth running of the Security tooling services and implementing changes in line with IT Service Management processes. Providing technical leadership to a small team of security engineers, combining your SME knowledge and technical experience with research where required to provide guidance on the best answers to emerging challenges. Experience in the financial services sector. Ability to work in a constantly changing and fast past environment, switching between different change activities. Familiarity with a number of core security domains: IAM & PAM \u002F Infrastructure \u002F Cloud \u002F Cryptography \u002F Application \u002F Data \u002F SecOps. Preferably educated to a degree level or above in an Information Security related discipline or equivalent work experience.  May also have certifications such as CISM, CISSP, CSSLP or equivalent. WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We have an excellent benefits package which includes: Extra 4% of your salary to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Car allowance Variable Pay Award (10% on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 30 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.",{"id":165,"slug":166,"title":167,"location":13,"raw_job_location_address_addressLocality":168,"raw_hiringOrganization_logo_url":13,"raw_description":169},63676,"tsb-customer-service-consultant-grade-b-branch-banking-aberdeen-st-nicholas-12-month-ftc-tsb-uk","TSB | Customer Service Consultant | Grade B | Branch Banking | Aberdeen St Nicholas | 12 month FTC","Aberdeen - St. Nicholas - TSB","TSB | Customer Service Consultant | Grade B | Branch Banking | Aberdeen St Nicholas | 12 month FTC Country: United Kingdom Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Aberdeen St Nicholas branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. 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We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. 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To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":177,"slug":178,"title":179,"location":13,"raw_job_location_address_addressLocality":180,"raw_hiringOrganization_logo_url":13,"raw_description":181},64079,"tsb-customer-service-consultant-grade-b-branch-banking-portsmouth-12-month-ftc-tsb-uk","TSB | Customer Service Consultant | Grade B | Branch Banking | Portsmouth | 12 month FTC","Portsmouth - TSB","TSB | Customer Service Consultant | Grade B | Branch Banking | Portsmouth | 12 month FTC Country: United Kingdom Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Portsmouth branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":183,"slug":184,"title":185,"location":13,"raw_job_location_address_addressLocality":186,"raw_hiringOrganization_logo_url":13,"raw_description":187},64082,"tsb-customer-service-consultant-grade-b-branch-banking-preston-12-month-ftc-tsb-uk","TSB | Customer Service Consultant | Grade B | Branch Banking | Preston | 12 month FTC","Preston - TSB","TSB | Customer Service Consultant | Grade B | Branch Banking | Preston | 12 month FTC Country: United Kingdom Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Preston branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":189,"slug":190,"title":191,"location":13,"raw_job_location_address_addressLocality":192,"raw_hiringOrganization_logo_url":13,"raw_description":193},64189,"tsb-customer-service-consultants-grade-b-sunderland-12-month-ftc-tsb-uk","TSB | Customer Service Consultants | Grade B | Sunderland | 12 Month FTC","Sunderland - TSB","TSB | Customer Service Consultants | Grade B | Sunderland | 12 Month FTC Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for Customer Service Consultants based out of our Sunderland Contact Centre. We’re recruiting for multiple positions, with successful candidates joining us from 21 September 2026 and no later than 5 October 2026. Working a 35-hour week between 8am and 8pm, 5 days per week between Monday to Sunday, following a rotating shift pattern of which we’ll give you with 4 weeks’ notice. This is a fixed term contract role for 12 months within Santander, and an exciting opportunity to play a crucial part in the TSB to Santander integration. Initially, you’ll work from our Sunderland Office full time on-site, focusing on supporting TSB customers throughout their transition to Santander, helping to deliver a smooth and positive experience while ensuring our customers continue to feel confident about their money. You’ll be joining at an important time, with the opportunity to make a real difference for our customers and help shape their experience as they transition to Santander. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Supporting customers across telephone and video channels to meet their banking needs Helping customers build confidence in using digital banking services, including mobile and online platforms Resolving customer queries efficiently and providing clear, practical solutions Encouraging digital self-service adoption using customer devices and in-branch technology Collaborating with colleagues to deliver a consistent and high-quality customer experience Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience (required) Passionate about delivering outstanding customer service either from a face to face or a telephony background, previous financial services background isn’t essential as we’ll provide you training The ability to listen and communicate effectively with customers to truly understand their needs A willingness to learn, develop and build new skills A positive and adaptable approach within a fast-paced team environment It would also be nice for you to have: A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work The ability to follow established processes while using sound judgement and initiative when needed. Openness to taking on a variety of responsibilities and supporting activities outside of day-to-day expectations. You will require the right to work in the UK (please see details below) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally. At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern, following the completion of onsite training. Once full-time on-site training has been completed, colleagues are then expected to attend the office at least 12 days per month. When applying, please consider the travel distance, time and cost to your chosen office location(s). Right to work in the UK All candidates must have the right to work in the UK to commence employment with Santander. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":195,"slug":196,"title":197,"location":13,"raw_job_location_address_addressLocality":198,"raw_hiringOrganization_logo_url":13,"raw_description":199},77380,"tsb-customer-service-consultant-branch-banking-boscombe-12-month-fixed-term-contract-tsb-uk","TSB | Customer Service Consultant | Branch Banking | Boscombe | 12 Month Fixed Term Contract","Boscombe - TSB","TSB | Customer Service Consultant | Branch Banking | Boscombe | 12 Month Fixed Term Contract Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. When customers feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Customer Service Consultant \u002F Money Confidence Expert (Digital) based in our Boscombe branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Starting salary of £24,700 with an additional £2,223 (9%) flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 5% of salary. Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.",{"id":201,"slug":202,"title":203,"location":13,"raw_job_location_address_addressLocality":204,"raw_hiringOrganization_logo_url":13,"raw_description":205},77455,"tsb-customer-service-consultant-branch-banking-edinburgh-12-month-fixed-term-contract-tsb-uk","TSB | Customer Service Consultant | Branch Banking | Edinburgh | 12 Month Fixed Term Contract","Edinburgh - Hanover Street - TSB","TSB | Customer Service Consultant | Branch Banking | Edinburgh | 12 Month Fixed Term Contract Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. When customers feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Customer Service Consultant \u002F Money Confidence Expert (Digital) based in our Hanover Street branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. The starting salary is £24,700 together with an additional £2,223 (9%) flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 5% of salary. Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.",{"id":207,"slug":208,"title":209,"location":13,"raw_job_location_address_addressLocality":210,"raw_hiringOrganization_logo_url":13,"raw_description":211},64181,"tsb-customer-service-consultant-grade-b-branch-banking-stevenage-12-month-ftc-tsb-uk","TSB | Customer Service Consultant | Grade B | Branch Banking | Stevenage | 12 month FTC","Stevenage - TSB","TSB | Customer Service Consultant | Grade B | Branch Banking | Stevenage | 12 month FTC Country: United Kingdom Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Stevenage branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk has context menu has context menu The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.",{"id":213,"slug":214,"title":215,"location":13,"raw_job_location_address_addressLocality":216,"raw_hiringOrganization_logo_url":13,"raw_description":217},64182,"tsb-customer-service-consultant-grade-b-branch-banking-stirling-12-month-ftc-tsb-uk","TSB | Customer Service Consultant | Grade B | Branch Banking | Stirling | 12 month FTC","Stirling - TSB","TSB | Customer Service Consultant | Grade B | Branch Banking | Stirling | 12 month FTC Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about. THE DIFFERENCE YOU MAKE TSB Branch Banking are looking for a Money Confidence Expert (Digital) based in our Stirling branch. In this role, you’ll play a key part in helping customers feel confident, capable and in control of their finances. You’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty. We’re shaping the way we work through innovation, collaboration and the use of digital tools to make banking simpler for our customers. To succeed in this role, you will be responsible for: • Supporting customers across face-to-face, telephone and video channels to meet their banking needs • Helping customers build confidence in using digital banking services, including mobile and online platforms • Understanding customer needs and proactively identifying the most suitable products and services • Resolving customer queries efficiently and providing clear, practical solutions • Building strong, lasting relationships through personalised service and regular engagement • Encouraging digital self-service adoption using customer devices and in-branch technology • Collaborating with colleagues to deliver a consistent and high-quality customer experience • Identifying opportunities to improve how we support customers and enhance service delivery WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience delivering excellent customer service across multiple channels • Experience supporting customers with financial products or services • Experience working in a collaborative team environment WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%\u002F£1,235 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private Healthcare Opportunities to grow your career within a global organisation Ready to be recognised? It starts with you. LOCAL COMPLIANCE Inclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. When applying, please consider the travel distance, time and cost to your chosen office location. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at careers@tsb.co.uk The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect."]