[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"all-featured-jobs-gb":3,"job-search-\u002Fde-gb\u002Fcompany\u002Foverdales-ltd":6,"company-filters-\u002Fde-gb\u002Fcompany\u002Foverdales-ltd":46,"company-overdales-ltd-de-gb":82},{"total":4,"jobs":5},0,[],{"total":7,"jobs":8},1,[9],{"id":10,"slug":11,"title":12,"raw_title":13,"is_featured":14,"company":15,"raw_hiringOrganization_logo_url":13,"processed_city_gmaps":18,"processed_country_iso_code_gmaps":20,"processed_home_office":22,"processed_salary_min":23,"processed_salary_max":24,"processed_salary_currency":25,"processed_salary_source":26,"processed_working_hours":27,"processed_employment_types":29,"processed_it_skills":30,"processed_it_skills_labels":31,"processed_job_expertise_skills":32,"processed_job_expertise_skills_labels":35,"max_cpc":7,"actual_cpc":7},85536,"collections-negotiator-overdales-ltd","Collections Negotiator",null,false,{"name":16,"slug":17,"logo_url":13},"Overdales Ltd","overdales-ltd",[19],"Leeds",[21],"GB","hybrid",22000,28000,"GBP","estimated",[28],"FULL_TIME","permanent",{},[],{"negotiation":33,"debt recovery":34,"customer service":33,"account management":33,"sms correspondence":33,"email correspondence":33,"postal correspondence":33,"repayment plan creation":33,"vulnerability assessment":33,"debt management company handling":33},3,2,[36,37,38,39,40,41,42,43,44,45],"Debt Recovery","Negotiation","Customer Service","Vulnerability Assessment","Repayment Plan Creation","Account Management","Email Correspondence","SMS Correspondence","Postal Correspondence","Debt Management Company Handling",{"industry":47,"employment_type":51,"expertise_skills":54,"it_skills":77,"salary_currency":78,"processed_working_hours":80},[48],{"key":49,"label":50,"count":7},"financial services","Financial Services",[52],{"key":29,"label":53,"count":7},"PERMANENT",[55,58,60,62,65,67,69,71,73,75],{"key":56,"label":57,"slug":56,"count":7},"customer-advisory","Customer advisory",{"key":59,"label":36,"slug":59,"count":7},"debt-recovery",{"key":61,"label":39,"slug":61,"count":7},"vulnerability-assessment",{"key":63,"label":64,"slug":63,"count":7},"sms-correspondence","Sms Correspondence",{"key":66,"label":44,"slug":66,"count":7},"postal-correspondence",{"key":68,"label":45,"slug":68,"count":7},"debt-management-company-handling",{"key":70,"label":42,"slug":70,"count":7},"email-correspondence",{"key":72,"label":41,"slug":72,"count":7},"account-management",{"key":74,"label":37,"slug":74,"count":7},"negotiation",{"key":76,"label":40,"slug":76,"count":7},"repayment-plan-creation",[],[79],{"key":25,"label":25,"count":7},[81],{"key":28,"label":28,"count":7},{"name":16,"slug":17,"logo_url":13,"id":83,"jobs":84,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},2433,[85,87,92,97,102],{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":19,"raw_hiringOrganization_logo_url":13,"raw_description":86},"Summary Stellenbeschreibung Debt Collection Negotiator Location: Thorpe Park, Leeds, Hybrid working. Opening hours: Monday to Friday 09:00-18:30 and occasional Saturdays 09:00-13:00 Start date: We have start dates from November and will be running an Assessment Centre on Tuesday 27th and Thursday 29th of October-we look forward to meeting you! Join us as a Debt Collection Negotiator. You'll be part of a supportive, target-driven team where you'll work towards clear goals while delivering great service to our clients. Day to day, you’ll be speaking with customers over the phone—both inbound and outbound—gathering the right information to help create realistic and fair repayment plans. You’ll also be negotiating settlements, identifying when someone might be in a vulnerable situation, and making sure they get the right support. Between calls, you’ll be reviewing and updating account records, reaching out to businesses to find the right contacts, and verifying company details online. You’ll also handle messages and correspondence via email, SMS, and post, including cases involving Debt Management Companies. It’s a varied role where attention to detail and following processes really matter—but you’ll never be on your own. What we are looking for: Excellent communication skills, both verbal and written, with strong listening and empathy. Strong time management and organisational abilities, able to prioritise effectively. Team player with the ability to collaborate and contribute in a supportive environment. Self-motivated and proactive, capable of working independently without supervision. High attention to detail and accuracy, maintaining consistently high work standards. Previous experience in debt recovery is preferred but not essential. If you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for. What you’ll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds—collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the third year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and step into a role where every conversation makes a difference. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you. #HYBRID Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Bereichere unser Team und werde Teil von Lowell! So wie Du bist, bist Du bei uns genau richtig. Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Lowell verfolgt einen ethischen Ansatz im Forderungsmanagement und versucht, unter Berücksichtigung der individuellen Situation eines Konsumenten stets die angemessenste, nachhaltigste und fairste Lösung für alle zu finden. Wir arbeiten hart daran, für die Gesellschaft und Wirtschaft einen positiven Beitrag zu leisten und zwar durch hervorragendes Forderungsmanagement.",{"id":88,"slug":89,"title":90,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":91},21582,"call-centre-representative-overdales-ltd","Call Centre Representative","Summary Stellenbeschreibung Legal Recoveries Associate Salary: From £24,140 depending on experience, raising to £25,974 after 12 months when you’re fully performing in role, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am – 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? We have start dates for February 2026. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers’ journey and bring people back to financial health. Working towards KPI’s, you’ll speak to customers over the telephone about their accounts, taking time to fully understand each customer’s situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you’ll also help with any queries and conduct regular reviews to ensure payments are still suitable. The role can be challenging as some customers may be in vulnerable situations, but you can make a real impact on peoples’ lives. What we are looking for:  Enthusiasm, passion, and dedication. Resilience and adaptability to change. Strong communication skills A desire to help each customer in the most compassionate way. The ability to motivate yourself to achieve your goals every day. Ideally you would have a customer service experience and if your background is in sales, retail or any kind of customer facing role then you could be the one we’re looking for! If you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for.  What you’ll get:   A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover.  Hybrid working for the best of both worlds—collaboration and focus.  Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most.  Peace of mind with life assurance that supports your loved ones, no matter what.  A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.  So, who are we?  We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all.   We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.   According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great.   We celebrate and share success, learn from failure, embrace change, and savour challenge.   Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times.    Ready to join us?  At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.  We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed.  Apply today—be part of something meaningful. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you.  #HYBRID Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Bereichere unser Team und werde Teil von Lowell! So wie Du bist, bist Du bei uns genau richtig. Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Lowell verfolgt einen ethischen Ansatz im Forderungsmanagement und versucht, unter Berücksichtigung der individuellen Situation eines Konsumenten stets die angemessenste, nachhaltigste und fairste Lösung für alle zu finden. Wir arbeiten hart daran, für die Gesellschaft und Wirtschaft einen positiven Beitrag zu leisten und zwar durch hervorragendes Forderungsmanagement.",{"id":93,"slug":94,"title":95,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":96},35531,"legal-case-administration-team-leader-overdales-ltd","Legal Case Administration Team Leader","Summary Stellenbeschreibung Legal Case Administration Team Leader Location: Thorpe Park, Leeds, Hybrid working (1 office day per week). Part time – 22.5 hours per week. Flexible options available. As a Legal Case Administration Team Leader, you’ll play a key role in leading our team day‑to‑day—supporting their wellbeing, managing performance, and handling any ER matters with care. In this role, you’ll keep a close eye on the litigation process, understanding the risks of missed deadlines, while managing correspondence and workstreams across our MI suites. You’ll make sure work is allocated effectively, with the right staffing and resources in place to meet our KPIs and service levels. As a people‑focused leader, you’ll coach, develop and cross‑skill the team through regular one‑to‑ones, feedback, performance reviews and ongoing training, always driving quality behaviours and putting improvement plans in place where needed. You’ll work closely with the wider business to respond to queries professionally and maintain clear, accurate process documentation. Alongside the Legal Operations Managers, you’ll help shape and embed process controls and improvements, ensuring quality output through checks, audits, and strong performance and monitoring frameworks. Above all, you’ll champion compliance with regulatory requirements and support the team through change—while being ready to take on any other duties needed to help us deliver exceptional results. What we are looking for: Experience Leading High‑Performing Teams Demonstrable background in managing high‑performing teams within an administrative function. Strong Workflow & SLA Management Solid understanding of workflow management, including experience allocating work and overseeing SLAs. Knowledge of Debt Litigation (Desirable) Exposure to or understanding of debt litigation processes. Regulated Environment Experience (Desirable) Experience working within SRA and\u002For FCA‑regulated environments. People‑Centred Leadership Skills Strong communication, active listening, empathy, and emotional intelligence to build trust, rapport, and a positive team environment. Problem‑Solving & Decision‑Making Ability Confident in navigating challenges, making sound decisions, and adapting to change in a fast‑evolving organisation. If you’re excited about this role and don’t meet every requirement, don’t worry. We’d still love to hear from you because your unique perspective could be just what we’re looking for. What you’ll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds—collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and bring your talents to a team that values you for who you are. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you. #HYBRID #FLEXIBLEWORKING Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Bereichere unser Team und werde Teil von Lowell! So wie Du bist, bist Du bei uns genau richtig. Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Lowell verfolgt einen ethischen Ansatz im Forderungsmanagement und versucht, unter Berücksichtigung der individuellen Situation eines Konsumenten stets die angemessenste, nachhaltigste und fairste Lösung für alle zu finden. Wir arbeiten hart daran, für die Gesellschaft und Wirtschaft einen positiven Beitrag zu leisten und zwar durch hervorragendes Forderungsmanagement.",{"id":98,"slug":99,"title":100,"location":13,"raw_job_location_address_addressLocality":13,"raw_hiringOrganization_logo_url":13,"raw_description":101},17100,"debt-collection-negotiator-overdales-ltd","Debt Collection Negotiator","Summary Stellenbeschreibung Debt Collection Negotiator Location: Thorpe Park, Leeds, Hybrid working. Opening hours: Monday to Friday 09:00-18:30 and Saturdays 09:00-13:00 Open day: 25\u002F11\u002F2025 (by invite only) Join us as a Debt Collection Negotiator. You'll be part of a supportive, target-driven team where you'll work towards clear goals while delivering great service to our clients. Day to day, you’ll be speaking with customers over the phone—both inbound and outbound—gathering the right information to help create realistic and fair repayment plans. You’ll also be negotiating settlements, identifying when someone might be in a vulnerable situation, and making sure they get the right support. Between calls, you’ll be reviewing and updating account records, reaching out to businesses to find the right contacts, and verifying company details online. You’ll also handle messages and correspondence via email, SMS, and post, including cases involving Debt Management Companies. It’s a varied role where attention to detail and following processes really matter—but you’ll never be on your own. What we are looking for: Excellent communication skills, both verbal and written, with strong listening and empathy. Strong time management and organisational abilities, able to prioritise effectively. Team player with the ability to collaborate and contribute in a supportive environment. Self-motivated and proactive, capable of working independently without supervision. High attention to detail and accuracy, maintaining consistently high work standards. Previous experience in debt recovery is preferred but not essential. If you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for. What you’ll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds—collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and step into a role where every conversation makes a difference. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you. #HYBRID Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Bereichere unser Team und werde Teil von Lowell! So wie Du bist, bist Du bei uns genau richtig. Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Lowell verfolgt einen ethischen Ansatz im Forderungsmanagement und versucht, unter Berücksichtigung der individuellen Situation eines Konsumenten stets die angemessenste, nachhaltigste und fairste Lösung für alle zu finden. Wir arbeiten hart daran, für die Gesellschaft und Wirtschaft einen positiven Beitrag zu leisten und zwar durch hervorragendes Forderungsmanagement.",{"id":103,"slug":104,"title":90,"location":13,"raw_job_location_address_addressLocality":19,"raw_hiringOrganization_logo_url":13,"raw_description":105},59378,"call-centre-representative-overdales-ltd-2","Summary Stellenbeschreibung Legal Recoveries Associate Salary: £28,911 depending on experience, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am – 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? Our next start date is October 5th, with a structured 5-week training programme to help you get fully up to speed, so we'd ask that you can attend this in full. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers’ journey and bring people back to financial health. Working towards KPI’s, you’ll speak to customers over the telephone about their accounts, taking time to fully understand each customer’s situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you’ll also help with any queries and conduct regular reviews to ensure payments are still suitable. The role can be challenging as some customers may be in vulnerable situations, but you can make a real impact on peoples’ lives. What we are looking for:  Enthusiasm, passion, and dedication. Resilience and adaptability to change. Strong communication skills A desire to help each customer in the most compassionate way. The ability to motivate yourself to achieve your goals every day. Ideally you would have a customer service experience and if your background is in sales, retail or any kind of customer facing role then you could be the one we’re looking for! If you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for.  What you’ll get:   A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover.  Hybrid working for the best of both worlds—collaboration and focus.  Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most.  Peace of mind with life assurance that supports your loved ones, no matter what.  A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.  So, who are we?  We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all.   We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.   According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the third-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great.   We celebrate and share success, learn from failure, embrace change, and savour challenge.   Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times.    Ready to join us?  At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.  We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed.  Apply today—be part of something meaningful. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you.  #HYBRID Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Bereichere unser Team und werde Teil von Lowell! So wie Du bist, bist Du bei uns genau richtig. Wir wollen Forderungsmanagement besser machen für alle. Und somit das Leben von Konsumenten, unserer Kolleginnen und Kollegen und der Gesellschaft insgesamt positiv verändern. Lowell verfolgt einen ethischen Ansatz im Forderungsmanagement und versucht, unter Berücksichtigung der individuellen Situation eines Konsumenten stets die angemessenste, nachhaltigste und fairste Lösung für alle zu finden. Wir arbeiten hart daran, für die Gesellschaft und Wirtschaft einen positiven Beitrag zu leisten und zwar durch hervorragendes Forderungsmanagement."]