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Manager",null,false,{"name":16,"slug":17,"logo_url":13},"Howden UK&I Holdings Limited","howden-uki-holdings-limited",[19],"London",[21],"GB","hybrid",70000,100000,"GBP","estimated",[28],"FULL_TIME","permanent",{"cloud platforms":31,"microsoft copilot":31,"large language models":31,"enterprise automation tools":31},3,[33,34,35,36],"Microsoft Copilot","Cloud Platforms","Enterprise Automation Tools","Large Language Models",{"automation":7,"ai governance":31,"data governance":31,"roadmap planning":7,"product management":7,"ai product strategy":7,"go-to-market strategy":7,"business case development":7,"insurance domain knowledge":7,"transformation program management":7},[39,40,41,42,43,44,45,46,47,48],"Product Management","AI Product Strategy","Automation","Insurance Domain Knowledge","Transformation Program Management","Go-to-Market Strategy","Business Case Development","Roadmap Planning","AI Governance","Data Governance",1,{"id":51,"slug":52,"title":53,"raw_title":13,"is_featured":14,"company":54,"raw_hiringOrganization_logo_url":13,"processed_city_gmaps":55,"processed_country_iso_code_gmaps":57,"processed_home_office":58,"processed_salary_min":59,"processed_salary_max":23,"processed_salary_currency":25,"processed_salary_source":26,"processed_working_hours":60,"processed_employment_types":29,"processed_it_skills":61,"processed_it_skills_labels":63,"processed_job_expertise_skills":66,"processed_job_expertise_skills_labels":67,"max_cpc":49,"actual_cpc":49},57833,"project-manager-howden-ukampi-holdings-limited","Project Manager",{"name":16,"slug":17,"logo_url":13},[56],"Howden",[21],"remote",50000,[28],{"jira":62,"ms project":31},2,[64,65],"MS Project","JIRA",{"apm":31,"agile":31,"prince2":31,"risk management":7,"budget management":31,"change management":7,"insurance broking":31,"regulatory change":31,"project management":7},[68,69,70,71,72,73,74,75,76],"Project 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Management",{"name":16,"slug":17,"logo_url":13,"id":120,"jobs":121,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},4301,[122,125,128,130],{"id":78,"slug":79,"title":80,"location":13,"raw_job_location_address_addressLocality":123,"raw_hiringOrganization_logo_url":13,"raw_description":124},"Home - UK- England","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose The job holder will be based in the project delivery team which sits in Howden Group Holdings The Project Delivery Team (PDT) is comprised of project management and business analysis professionals who work collaboratively with Howden business units to facilitate and deliver change (both business and technology programmes \u002F projects). The project portfolio of work is aligned to the growth strategies of Howden Group Holdings as a whole. A business analyst provides analytical services such as (but not limited to) requirements engineering, process modelling and data analysis on a variety of projects and initiatives. The portfolio at any given time will contain projects of contrasting magnitude for both existing systems and new products. A business analyst will act as a bridge between business units, internal development teams, IT Infrastructure and third party suppliers to help ensure successful project delivery. A major part of the role involves analysing a business’s processes and systems, investigating the current situation, identifying gaps and documenting improvements required. They will manage the requirements catalogue \u002F product backlog for most projects and will be an essential point of contact for stakeholders. A Business Analyst is expected to: Provide quality business analysis services to Howden and ensure that projects and products are delivered on time, within budget and meet the quality standards outlined at initiation. Provide professional, friendly and positive project support to Howden and meeting the challenges of a dynamic and growing company. Collaborate with the Howden business units to deliver initiatives, which increase revenue generation, process efficiency and regulatory compliance. Key Accountabilities Planning Identifies analysis tasks and manages own work on assigned projects as well as contributing to other projects as required Provides relevant management information to stakeholders\u002Fmanagement team as required. Technical: a)Stakeholder Management Facilitation of communication between various parties within and external to Howden Group Holdings Point of contact and first stage decision-maker for requirements, project issues and queries. Responsibility for resolving project issues and escalating as needed. Resolve conflict between stakeholders and bring differing parties to agreement. Develop strong relationships with business units and external vendors Building up of knowledge of specific business divisions as well as the wider Howden Group Holdings subsidiary companies and championing business change and strategic company goals. b) Requirements Engineering Requirements gathering and analysis for strategic and operational projects, using a variety of methodologies: (traditional requirements, user stories. backlog building, backwards and forwards traceability.) Planning, managing and running workshops, interviews and prototyping sessions in order to elicit requirements. Creating and maintaining requirements documentation, which can be used to gain stakeholder agreement as well as provide suitable information to developers to build \u002F configure products. Becoming the expert in the systems requirements during the implementation of a project. Performing the full requirements lifecycle - elicitation, analysis, documentation and management Functional & Non-Functional requirements Managing scope and requirements changes during implementation and adhering to change governance. Production of suitable requirements appendices such as use cases, process diagrams and technical specifications. c) Process Improvement Identifying and documenting current business processes for existing or acquired companies Analysing current processes for opportunities and improvements in relation to operational efficiency, revenue or risk mitigation. Supporting the business and operations managers with the design and documentation of future processes and target operating models. d) Programmes & Projects (Business & IT) Co-operating with project managers \u002F product owners in producing business cases and cost\u002Fbenefit analysis. Outline solution options and make recommendations. Assisting project managers with PIDs, full-scale project plans and associated communication documents. Keep informed of legal and regulatory developments relevant to projects within the Company\u002FGroup. Liaison and participation within London Market initiatives and associated projects. Configuration of business systems. Production of new retail \u002F wholesale insurance product specifications UAT management and writing test scripts. Analyse discrepancies in service or performance and make recommendations for updates – Assisting quality assurance teams Providing training and production of reference documentation for new systems. Providing clean handover to “Business as Usual” support teams. Supporting vendor selection RFI \u002F RFP processes Provision of comprehensive data analysis and compiling reports and presentations to support projects. e) Technology Product Delivery Able to take on the product owner role within projects as required. This role is not limited to Agile Scrum and varies depending on resource needs. Owns the product backlog and manages user stories, requirements or specifications. Defines the product features by creating user stories or requirements for the product including acceptance criteria. Makes decisions on product integrity and prioritisation of items within the product backlog. Interfaces heavily with stakeholders and product development teams. Champion of the product and responsible for communicating strategy and status Involved in promotion of the product both internally and externally as required. To delegate and liaise with technical product owners as necessary Ability to Multi-task analysis and product management deliverables under pressure. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Consultant Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":126,"raw_hiringOrganization_logo_url":13,"raw_description":127},"London - One Creechurch Place","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About the Role We are looking for an experienced Product Manager to own the AI & Automation product area within our Retail UK & Ireland Product team. You will drive the strategy, roadmap and delivery of AI-powered capabilities across the insurance customer journey, from quote and bind through renewals, claims and servicing. The goal is to help the business move faster, reduce manual effort for branch teams and deliver better outcomes for customers. This is a high-visibility role supporting our 2030 Vision of scaled, technology-enabled growth. You will work closely with Business Partner, Engineering, UX\u002FUI, Compliance, market leaders and branch and operations stakeholders to turn AI opportunity into shipped, adopted products and commercially valuable transformation programmes. What You'll Do Product Strategy, Discovery & Delivery · Own the product strategy and roadmap for AI & Automation, aligned with broader Product team, market and business priorities. · Identify and prioritise high-value AI use cases across the insurance lifecycle, including document and data extraction, underwriting support, claims triage, CRM and pipeline automation, and agent copilots. · Translate ambiguous business problems into clear product requirements, working with Engineering to scope solutions that are feasible, valuable and scalable. · Run structured discovery with branch agents, underwriters, operations teams and market leaders to ground AI initiatives in real workflow pain points and client demand. · Manage delivery through the full product lifecycle: discovery, requirements, build, testing, rollout, adoption and value realisation. Commercial & Go-to-Market Leadership · Help originate, shape and deliver large AI transformation programmes that may span multiple years, functions and parts of the insurance value chain. · Build and maintain a robust pipeline of AI opportunities across UK&I, partnering with market leaders to convert demand into prioritised initiatives and revenue opportunities. · Deliver profitable AI-led engagements and product capabilities with clear commercial outcomes, measurable client value and transparent success criteria. · Define and champion a clear AI narrative for insurance, supported by practical propositions and flagship use cases that anchor client and internal conversations. · Equip colleagues, market leaders and client-facing teams with practical AI sales tools, demonstrations, business cases and reusable propositions. · Strengthen the firm’s external position through thought leadership, credible use cases and evidence of client and operational impact. Technology & Product Evolution · Leverage the current AI ecosystem, including large language models, Microsoft Copilot, cloud platforms and enterprise automation tools, to deliver immediate value using our technology estate. · Feed proven client and operational demand into the development of proprietary AI-enabled capabilities and reusable product components. · Ensure technology investment is driven by validated client and user needs, strategic value and measurable outcomes rather than internal agendas. · Stay current on AI and LLM capabilities and the vendor landscape, and assess their relevance to insurance operations and growth. Adoption, Governance & Behaviour Change · Drive practical AI adoption across the wider team and business, embedding AI considerations into relevant propositions, transformation programmes and product decisions. · Build teams’ confidence through training, playbooks and hands-on support focused on practical AI application. · Identify and remove low-value manual work through AI-enabled products and delivery methods. · Work with leaders to align objectives, measures and incentives so they support responsible AI-led growth, adoption and delivery. · Work with Compliance, Legal and Risk to ensure AI features meet regulatory, data governance and responsible AI standards relevant to insurance. · Represent the AI & Automation workstream in cross-functional planning, stakeholder updates and leadership reviews, and support the Head of Product when needed. What We're Looking For Essential · Proven 5–7 years’ experience in product management, as a Product Manager or Product Lead, with direct exposure to AI, automation or data-driven products. · Experience working in or with insurance. · Experience shaping and delivering complex transformation programmes across multiple functions, with demonstrable commercial or operational outcomes. · Strong stakeholder management skills, with the confidence to work with senior leadership, market leaders, engineering teams, client-facing colleagues and frontline operational staff. · Ability to translate technical AI and ML concepts into business language, and business problems into product requirements and compelling propositions. · Track record of shipping products from discovery through to adoption, with clear success metrics and value realisation measures. · Commercial mindset, with experience building opportunity pipelines, business cases or go-to-market propositions. · Excellent written and visual communication skills, with the ability to produce clear roadmaps, business cases, sales tools and stakeholder decks. · Comfortable operating with ambiguity in a team that is still defining its structure and ways of working. What Success Looks Like in the First 6 Months · A clear, prioritised AI & Automation roadmap aligned with business, market and 2030 Vision priorities. · At least one AI use case moved from discovery to live pilot, with adoption, value and commercial metrics in place. · A visible and qualified pipeline of AI opportunities, with priority propositions and flagship use cases defined. · Strong working relationships established with Engineering, Compliance, market leaders and branch operations stakeholders. · A repeatable framework for evaluating, prioritising and funding new AI opportunities based on client demand, user need, feasibility, risk and value. · Practical AI enablement materials and training in use, with evidence of improved adoption and reduced low-value manual work. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":102,"slug":103,"title":104,"location":13,"raw_job_location_address_addressLocality":123,"raw_hiringOrganization_logo_url":13,"raw_description":129},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Overview We are looking for an IT Business Partner to act as the primary link between the IT Function and the Howden Retail Consumer business. The position is responsible for aligning IT services and innovation with business needs, ensuring smooth delivery of technology solutions, and driving value through governance, integration, and transformation initiatives. Key Responsibilities Serve as the main point of contact between the Consumer Pillar and IT, ensuring alignment on strategy and priorities. Oversee IT changes within Consumer and manage integration of systems and processes for acquired entities. Support major transformation programmes by ensuring proper setup, adoption, and delivery against agreed business cases. Develop and maintain a technology roadmap for Consumer, influence demand, and secure investment cases backed by adoption and value assurance plans. Drive innovation and explore opportunities to enhance processes through technology, including AI. Ensure compliance with relevant regulations, standards, and internal policies. Communicate progress and updates to senior stakeholders and engage with teams to gather feedback and improve service delivery. Coordinate IT delivery for strategic projects and maintain strong collaboration with internal teams and external partners. Travel within the UK as required (up to 50%). Skills & Experience Strong stakeholder management and influencing skills. Ability to manage business demand for IT services and shape technology strategy. Experience in developing business cases and overseeing adoption plans. Solid project and risk management capabilities. Excellent communication and collaboration skills. Knowledge of regulatory compliance and IT governance. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":51,"slug":52,"title":53,"location":13,"raw_job_location_address_addressLocality":123,"raw_hiringOrganization_logo_url":13,"raw_description":131},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose We are seeking a highly motivated and delivery-focused Project Manager to join our Central Project Management team and play a key role in delivering strategic change across Howden UK&I Retail. Reporting to the Head of Project Management, you will be aligned to one or more business pillars, working closely with the relevant Heads of Change and business stakeholders to successfully deliver a diverse portfolio of change initiatives. Whilst supporting specific pillars, you will remain part of the central Project Management function, ensuring consistent project delivery, governance, reporting, and adherence to the PMO framework across the organisation. This is a permanent remote-based role with occasional travel to offices across the UK. Key Accountabilities Define and manage project scope, objectives, deliverables, and success criteria, ensuring alignment with business needs and strategic priorities. Lead, direct, and motivate project teams to deliver successful outcomes. Manage project plans, budgets, resources, dependencies, and timelines throughout the project lifecycle. Coordinate internal resources, third-party suppliers, and external partners to ensure effective project delivery. Build strong relationships with Pillar Heads of Change, business stakeholders, and project teams to support the delivery of change initiatives. Produce and maintain project governance documentation, including Project Initiation Documents (PIDs), RAID logs, plans, and status reports. Proactively identify, manage, and mitigate project risks, issues, assumptions, and dependencies. Take ownership of end-to-end project delivery, monitoring progress and implementing corrective actions where required. Manage project change control and ensure appropriate governance is followed throughout the project lifecycle. Provide regular reporting and updates to the PMO\u002FIMO and senior stakeholders. Champion and consistently apply the PMO framework, methodologies, standards, and governance processes. Ensure all project deliverables, documentation, and outputs are completed to a high standard and achieve intended business outcomes. Skills & Experience Proven experience delivering complex projects as a Project Manager, with PRINCE2, APM, Agile qualifications, or equivalent experience. Experience delivering change within the insurance sector, ideally within insurance broking. Strong understanding of business operational change and regulatory change delivery. Demonstrable experience managing projects through the full project lifecycle. Experience producing and managing core project artefacts, including PIDs, RAID logs, project plans, and status reporting. Excellent planning, organisation, and prioritisation skills. Strong stakeholder management skills, with the ability to influence and challenge constructively at all levels. Strong problem-solving skills, with the ability to navigate complexity and resolve project issues effectively. Excellent written and verbal communication skills. Ability to work effectively in a fast-paced environment, managing multiple priorities and competing demands. The role requires the ability to balance the needs of individual business pillars with the standards and governance expectations of a centralised Project Management function. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. 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