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Systems",{"key":576,"label":577,"slug":576,"count":44},"vnets","Vnets",[579],{"key":25,"label":25,"count":7},[581],{"key":28,"label":28,"count":7},{"name":16,"slug":17,"logo_url":13,"id":583,"jobs":584,"description_de":13,"description_en":13,"industry":13,"headquarters_city":13,"headquarters_country_iso":13,"latitude":13,"longitude":13,"website_url":13,"raw_street":13,"raw_city":13,"raw_zip_code":13,"raw_country":13,"raw_legal_form":13,"raw_bafin_id":13,"raw_trade_names":13,"raw_permissions":13,"translations":13},4288,[585,588,593,595,597,599,602,604,606,608,610,613,616,618,621,624,626,629,631,637,642,647,652,654,657,662,667,672,677,682,687,692,697,703,707,713,717,720,725],{"id":395,"slug":396,"title":192,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":587},"Cheltenham - St James House","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We are on the hunt for an Account Handler within our highly successful Commercial Schemes division to support our team to deliver an outstanding service to our clients. You will be responsible for achieving personal operational targets whilst delivering outstanding customer service to our landlords. This is a fantastic opportunity for someone who is eager to develop their career within the insurance industry. You will join a dynamic and successful organisation that values collaboration, innovation, and excellence in everything we do. Please note this is a full-time, permanent position. You will be based in our Cheltenham office and ideally be onsite for 3 days per week. (During training you will be required in the office full time) Overview: Prioritise and handle all work promptly and accurately. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Produce accurate and professional documentation at all times. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums. Refer all queries that fall outside your own experience, knowledge and authority to senior staff. Re-marketing exercises. Issuing renewal documentation. Dealing with client payments in line with Howden procedures. Participating in meetings as and when required. Knowledge: A minimum of 12 months' customer service and administrative experience is preferred for this role. Skills: Accuracy and attention to detail. Ability to process work quickly and efficiently and prioritise work to meet deadlines. Good literacy and numeracy. Excellent interpersonal skills and an ability to communicate accordingly to build rapport and develop positive relationships. Qualifications: 5 GCSE A*-C including Maths and English. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":589,"slug":590,"title":192,"location":13,"raw_job_location_address_addressLocality":591,"raw_hiringOrganization_logo_url":13,"raw_description":592},57978,"account-handler-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited-3","Stockton Heath (Philip Williams & Co)","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  Howden insurance are on the hunt for an Account Handler to assist Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximising business opportunities and profit for the company. Please note this is a full-time, permanent opportunity. You will be based in our Warrington office and ideally be onsite for 3 days per week. (During training you will be required to be in the office full-time). Overview: Prioritise and handle all work promptly and accurately. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Produce accurate and professional documentation at all times. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium. Refer all queries that fall outside your own experience, knowledge and authority to senior staff. Re-marketing exercises. Issuing renewal documentation. Dealing with client payments in line with Howden procedures. Data input. Participating in meetings as and when required. Knowledge: A minimum of 12 months' customer service experience is required for this role. A minimum of 12 months' administration experience is required for this role. Skills: A good level of technical insurance skills, to be assessed by regular in-house testing. Good negotiation and broking skills. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Good literacy and numeracy. Qualifications: 5 GCSE A*-C including Maths and English. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":46,"slug":47,"title":48,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":594},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Our Commercial Schemes - Landlords team are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity for someone with customer service and administration experience who enjoys speaking with customers and working in a fast-paced environment. Previous insurance experience would be an advantage, although it is not essential. You'll be responsible for handling customer enquiries, processing policy administration, and delivering excellent customer service. This role is highly phone-based, so you'll need to be confident speaking with customers and managing a high volume of calls. Please note: During training, you will be required to work in the office full-time. Once fully trained, you'll move to a hybrid working pattern of 3 days in the office and 2 days working from home. Overview Handle customer enquiries by phone and email in a professional manner Manage a high volume of incoming calls and provide excellent customer service Process policy documentation and customer requests accurately Update and maintain customer records and systems Process payments in line with company procedures Prioritise workloads to meet service standards and deadlines Escalate complex queries when required Participate in team meetings and training sessions Knowledge & Experience Minimum 12 months' customer service experience Previous administration experience Comfortable working in a telephone-based environment Experience handling high volumes of customer enquiries Skills Excellent communication and customer service skills Strong attention to detail and accuracy Good administration and data entry skills Ability to work efficiently and prioritise workload Good literacy and numeracy skills Qualifications 5 GCSEs (or equivalent), including Maths and English This is a great opportunity to build a career in insurance within a supportive team, with full training provided. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":125,"slug":126,"title":127,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":596},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We are seeking an ambitious Client Executive to join our Charity and Not for Profit team in Cheltenham. If you have a passion for insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. As part of your role, you will have the important task of connecting with existing clients, ensuring all their needs for renewals, and mid-term adjustments are completely understood and addressed. This will involve finding the right coverages, offering competitive pricing, and providing outstanding service to clients and colleagues alike. Please note this is a full-time, permanent opportunity. You will be based in our Cheltenham office and ideally be onsite 2 days per week on average. Overview: Ongoing account management and renewal for our existing portfolio. Effectively managing relationships with key decision makers within our partnerships Effectively managing relationships with external service provider Exceeding annual targets Engaging regularly with internal and external stake holders Quarterly MI meetings held with each partner Travel to partner meetings and attend client promotional events Knowledge: Working knowledge of all the main classes of general insurance and the CII’s Coe of Ethics and GDPR. Must have a minimum of 3 years’ experience in providing specialist advice in the insurance market. Experience within the Charity or Not for Profit sector would be advantageous, but is not essential. Skills: Excellent communication, presentation and negotiation skills. Ability to understand people and build rapport, adapt styles of communication accordingly. Ability to exceed individual targets and deadlines as defined by the business plan. Multi-tasking and organisational skills with attention to detail, quick assessment and effective workload prioritisation. The ability to manage your own diary, working to tight deadlines with accuracy of work. Qualifications: GCSE Maths and English (or equivalent). Cert CII an advantage or progressing towards the qualification. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":334,"slug":335,"title":336,"location":13,"raw_job_location_address_addressLocality":339,"raw_hiringOrganization_logo_url":13,"raw_description":598},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden is a group of talented insurance experts who have the freedom to deliver for clients and the support to do what they do best. Our people are our biggest asset and our largest shareholder group, and everything that makes us unique – our culture, the quality service we offer our clients, and our continued growth – all come from this employee-owned model. All our people, whether they hold shares or not, are driven to create a business to be proud of. That’s because we’re all united by a shared passion and no-limits mindset, which means we take our work personally. Our people have delivered groceries to elderly clients, invented whole new products to meet clients’ needs, and even been invited to clients’ weddings. We’re not about cookie-cutter, off-the-shelf, one-size-fits-all insurance. We do people-first insurance. This no-limits approach means that we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative, doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge and networks to make a difference and speed positive change in the world around us. We are actively looking for an Assistant Account Handler to join our growing team. The role will be office based, with hybrid working options available. This is a great opportunity to join a highly successful team and develop your experience and career within a specialist insurance environment. About you: You will enjoy having conversations with people, listening and building relationships as it’s important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills. All of our clients are unique, so we need to come up with tailored solutions as we don’t have a \"one size fits all\" approach. You may currently be working in a sales, customer service or insurance role and are now looking to build a long-term career. We don’t require previous insurance experience as we offer on-site training, workshops, coaching and support towards industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a genuine interest in the products and clients they support. Whether that’s equine, campervans, motorhomes, classic cars, motorbikes, marine, fine art or other specialist insurance areas, you'll enjoy building knowledge, developing relationships and helping clients find the right solution. You will be ambitious. We promote within, and many of our leaders started their careers in entry-level roles. We give you all the tools; all we ask from you is the desire to succeed. Rewards: 25 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car Leasing, Technology Purchase Access to a range of personal insurance products at discounted rates Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":190,"slug":191,"title":192,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":601},"Home - UK- England","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  Join Howden’s Schemes division and play a pivotal role in our unique marine insurance team as we are seeking an ambitious Account Handler to join our dynamic team dealing with marine clients. If you have a passion for marine insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position, remote based with occasional travel into a local office. Responsibilities: Regularly monitoring renewals and new business activity to aid effective planning and resourcing Review client documentation to ensure comprehensive and accurate information is presented for the quoting process Collate and communicate client requirements to ensure appropriate marketing of the risk Process data promptly and accurately on relevant systems to support client service and internal processes Preparing presentations for execs Taking calls and queries from customers and insurers Processing MTA's Credit Control and collecting debt Processing business compliantly Deal with or refer client enquiries, renewals, and mid-term adjustments Strong technical knowledge to become a key referral point for the team Skills: Minimum 3 years’ experience in Commercial insurance Strong literacy and numeracy skills Ability to work under pressure and to short deadlines Accuracy and attention to detail Knowledge of Acturis system is desirable Proficiency of Microsoft Excel \u002F Word Qualifications: GCSE Maths and English (or equivalent) A levels (desirable) Cert CII (desirable) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":166,"slug":167,"title":168,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":603},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden – Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  Join Howden’s Schemes division and play a pivotal role in our unique marine insurance team as we are seeking an ambitious Account Executive to join our dynamic team dealing with marine clients. If you have a passion for marine insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. You will support their team to develop strong relationships with new and existing clients. Provision of high level of professional advice to clients. Win new business, cross selling and pick up referral opportunities. You’ll become a trusted advisor, asking the right questions and continuously learning while on the job and also sharing your knowledge with other colleagues in the office. This is a full-time, permanent position, remote based with occasional travel into a local office. Overview: To develop and maintain the relationship with existing clients and to target new clients from the market place by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the division’s procedures\u002Faims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To support the Division in the achievement of sales targets. To actively cross-sell products from other Divisions To maintain professional competence by complying at all times with the Training and Competence procedures of the firm. To actively seek feedback from clients and respond to feedback received. Knowledge: Must have a minimum of 5 years’ experience in providing specialist advice in the insurance market Acturis exposure (desirable) Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Excellent client service skills. Excellent negotiation and broking skills. Ability to persuade and influence others. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Good understanding of Corporate Governance, financial awareness and how a business works. Qualifications: GSCE Maths and English (or equivalent). Must be qualified to a minimum of cert CII What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":301,"slug":302,"title":303,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":605},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About the Role This is a great opportunity for a data analyst to join the Howden UK&I data team to assist with a large-scale policy admin system migration project on an 18-month fixed term contract. The role will support the project by helping the business prepare for the migration by providing an understanding of the data and processes needed to successfully migrate our client base across to the new system, as well as monitoring any changes in our key business KPIs before and after migration to assess the impact to the business and flag any potential issues. We are a remote team; however, we do like to meet up from time to time to collaborate in person. The successful candidate will play a key role in ensuring the migration delivers the expected business outcomes by providing data-driven insight, monitoring customer and business impacts, proactively identifying risks, and supporting stakeholders in making informed decisions throughout the migration lifecycle Key Responsibilities Manipulate, analyse, and interpret large datasets to uncover insights and support commercial and operational decision‑making relating to the project Communicate insights clearly to colleagues across the organisation, turning complex findings into actionable recommendations. Proactively identify, investigate and escalate data quality issues, migration risks and performance impacts that could affect customers, trading performance, operational processes or regulatory outcomes. Work closely with business stakeholders, project teams, technology partners and external vendors to understand migration requirements and support successful delivery. Support migration testing activities by validating data integrity, completeness and accuracy across legacy and target systems. Produce clear and actionable analysis that enables stakeholders to understand migration impacts, make informed decisions and prioritise remediation activities where required. Contribute to the design and continuous improvement of reporting, dashboards and analytical processes used throughout the migration programme. Skills & Knowledge Essential: SQL Databricks Experience working with personal lines insurance products Experience working on insurance datasets and policy admin systems Experience investigating and resolving data anomalies and defects Clear communicator with technical and non-technical audiences Self-starter with proven ability to jump into complex projects and perform effectively Desirable: Python Experience with data from Acturis and\u002For Applied Epic Experience working in the insurance broking space Experience supporting system migrations, transformation programmes or large-scale change initiatives. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":97,"slug":98,"title":99,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":607},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden UK&I – About Us Howden UK&I is a leading insurance broker serving clients across a wide range of personal and commercial lines. We operate within a people‑first, advisory‑led model that blends deep sector expertise with data‑driven insight. As part of a global insurance group, we work with insurers across the market to secure competitive, tailored solutions for our clients. Data plays a central role in how we evaluate risk, understand customer behaviour, support trading performance, and enhance the experience of both clients and partners. About the Role We are looking for a curious, analytical, and proactive Data Insights Analyst to join the Data Science & Analytics team within Howden UK&I. In this role, you will help shape data-driven decision-making by analysing and communicating insights from data, and developing reporting solutions that enable stakeholders to make informed, strategic decisions. With a particular focus on the health insurance market, you will partner closely with Product Managers, Business Intelligence, Data Science, Data Engineering, and broader business teams to analyse customer behaviour, market performance, and operational trends, uncovering opportunities for growth, enhancing customer outcomes, and supporting strategic business objectives. This is an exciting opportunity for someone who combines strong analytical thinking with a natural curiosity about business and enjoys working in a collaborative environment. Key Responsibilities Develop, maintain, and enhance reporting solutions, data visualisations, and storytelling outputs that transform complex datasets into clear, meaningful insights for stakeholders. Identify, analyse, and communicate emerging trends, risks, opportunities, and key performance drivers to support informed business decision-making. Ensure the accuracy, consistency, and reliability of data through validation, cleansing, and ongoing data quality monitoring. Build strong stakeholder relationships by gathering requirements, understanding business challenges, incorporating feedback, and continuously improving analytical solutions to meet evolving needs. Support stakeholders in defining, understanding, and interpreting key performance indicators, ensuring alignment with strategic and operational objectives. Present analytical findings and recommendations to stakeholders in a clear and compelling manner, translating complex analysis into measurable outcomes. Skills & Experience Essential Proven experience applying statistical and analytical techniques to generate meaningful insights and support data-driven decision-making. Experience developing reports and dashboards using Power BI or similar business intelligence tools. Excellent communication skills and stakeholder management skills, with the ability to present complex findings clearly and effectively to both technical and non-technical audiences. Strong SQL skills, with experience extracting, manipulating, and analysing large and complex datasets. Strong problem-solving skills with a natural curiosity to explore data, challenge assumptions, and uncover insights. Comfortable working in a fast-paced, hands-on analytical environment and able to quickly add value. A keen interest in learning about a broad range of insurance products and understanding how data supports underwriting, pricing, distribution, and operational performance. Degree in Mathematics, Statistics, Data Science, Computer Science, or another relevant quantitative discipline. Desirable Exposure to modern data platforms such as Databricks. Familiarity with data warehousing, data modelling, and cloud-based analytics environments. Experience using Python, R, or other analytical programming languages for data analysis and automation. Demonstrated ability to analyse customer, behavioural, operational, or product data to identify trends, opportunities, risks, and areas for improvement. Experience working with project and delivery management tools such as Azure DevOps. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":347,"slug":348,"title":349,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":609},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Job Title: Lead Business AI Engineer Location: UK - Remote Role Summary: We are looking for a Lead Business AI Engineer to spearhead the development of AI-powered business solutions using Microsoft’s enterprise AI tools. In this team lead role, you will guide a small team of AI Engineers in creating and deploying automation and Copilot-based solutions within our Microsoft 365 environment. You will combine hands-on technical problem solving (in a low-code context) with people leadership and delivery oversight to ensure our AI projects are delivered successfully, efficiently, and in line with business needs. Key Responsibilities: Team Leadership: Lead and mentor a team of AI engineers, managing day-to-day work allocation, ensuring high-quality output, and fostering professional growth. Conduct technical reviews and provide guidance to maintain best practices in solution development. AI Solution Delivery: Oversee the development and deployment of AI-driven business process enhancements using Microsoft 365 Copilot, Copilot Studio and Azure Foundry. Ensure projects are delivered on time and meet defined requirements and quality standards. Technical Oversight (Low-Code Focus): Architect and guide solution approaches leveraging low-code \u002F no-code components (Power Platform, Azure AI services) rather than bespoke coding. Step in with hands-on support for complex Copilot orchestrations or integration challenges to unblock the team when needed. Cross-Functional Collaboration: Work closely with Product Owners to clarify requirements and with Solution Architects to align with established architecture patterns. Coordinate with the AI Business Solution Manager to ensure alignment with overall AI strategy and governance. Quality & Standards: Champion best practices in secure, compliant AI solution development within the Microsoft ecosystem. Ensure all team outputs align with organisational policies for data security and responsible AI use. Required Skills & Experience: AI & Automation Expertise: Proven experience delivering business automation or AI-based solutions using Microsoft technologies (e.g. Power Apps, Power Automate, Microsoft 365 \u002F Office 365, Azure Foundry). Experience with generative AI\u002FCopilot features or similar AI assistants is highly advantageous. Technical Leadership: Demonstrated ability to lead or mentor technical teams. Experience coordinating software\u002Fsolution delivery (e.g. planning tasks, reviewing work, ensuring quality) in a collaborative environment. Microsoft Stack Knowledge: Strong familiarity with Microsoft Azure cloud services (especially Azure AI \u002F Azure OpenAI, cognitive services) and the Microsoft 365 platform. Comfortable working in a low-code environment, integrating AI services without heavy custom coding. Problem Solving & Communication: Excellent problem-solving skills, with a hands-on approach to resolving technical challenges. Strong communicator able to engage with both technical colleagues and business stakeholders, translating needs into solution designs and articulating progress. Desirable Skills: Power Platform & Copilot certifications (e.g. PL-600 Power Platform Solution Architect Expert, AI-900 Azure AI Fundamentals) or equivalent experience configuring and extending Microsoft’s AI\u002FPower Platform tools. Experience deploying or managing AI-driven solutions within enterprise business applications (e.g. automating workflows in Teams\u002FSharePoint using Copilot or similar). Familiarity with ITIL or similar frameworks for service operations, given the role’s oversight of solution reliability and support (in partnership with IT Operations teams). What We Offer: A leadership role at the forefront of Microsoft AI (Copilot) adoption within our organisation. Collaboration with a dedicated, cross-functional team (Product, Architecture, Business Solutions) to deliver impactful AI capabilities. A supportive environment with opportunities for career growth and ongoing training in Microsoft’s latest AI technologies. Join us to lead a high-performing AI engineering team and drive real business transformation through Microsoft’s cutting-edge AI and automation tools. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":215,"slug":216,"title":192,"location":13,"raw_job_location_address_addressLocality":611,"raw_hiringOrganization_logo_url":13,"raw_description":612},"Maidstone - Horizon House","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  Howden, Commercial & Schemes are seeking a dedicated and proactive Motor Trade Account Handler. This role is pivotal and will manage daily, the general enquiries, renewals, mid-term adjustments, obtaining quotations, closing sales and cross sales. Please note this is a full-time, permanent opportunity. You will be based in our Maidstone office and ideally be onsite for 3 days per week on average. Overview: Assist in achieving Group\u002FDivision client retention targets by providing an excellent level of service. Undertake market exercises to establish the most competitive terms available. Obtain renewal terms and present to client. Assist with new business on occasions. Produce and issue professional summaries and reports using Howden templates. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures. Prioritise and handle all work promptly and accurately. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system. Produce accurate and professional documentation at all times using relevant Howden templates. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium. Actively cross-sell products from other Divisions. Refer all queries that fall outside own experience, knowledge and authority to senior staff. Liaise with and assist other branches and Group Resources as necessary. Knowledge: Knowledge of Personal Lines Motor, Motor trade or Commercial Insurance and the CII’s Code of Ethics and GDPR. Acturis (desirable) Skills: Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Ability to identify and respond appropriately to an individual client’s level of understanding. Ability to persuade and influence others. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":240,"slug":241,"title":242,"location":13,"raw_job_location_address_addressLocality":614,"raw_hiringOrganization_logo_url":13,"raw_description":615},"Manchester - Howden House","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn't just what we do, it's who we are. We support our clients through the complex landscape of commercial risk, providing expert advice and tailored solutions that help businesses navigate uncertainty and achieve their ambitions. We have an opportunity for a Claims Handler to join our Manchester team. This role is ideal for an experienced commercial claims professional who enjoys building relationships, delivering excellent client service and managing claims through to a successful resolution. Working with clients ranging from SMEs to larger commercial organisations across a broad range of commercial insurance classes, you'll play a key role in supporting clients throughout the claims journey. Working closely with broking colleagues, insurers and other stakeholders, you'll help ensure a seamless claims experience and achieve the best possible outcomes for our clients. This is a full time permanent role, with hybrid working of two - three days per week in the office, Overview Manage a portfolio of commercial insurance claims from notification through to settlement, ensuring claims are progressed efficiently and in line with policy cover. Support clients throughout the claims process, providing guidance, updates and reassurance while delivering a high standard of customer service. Work closely with brokers, insurers, loss adjusters, legal representatives and other stakeholders to achieve timely and effective claim resolution. Accurately assess policy coverage and claims information to support informed decision-making and favourable outcomes. Negotiate with insurers to secure fair settlements in line with policy terms and client expectations. Conduct client visits when required following significant losses, gathering information and supporting robust claim submissions. Build strong relationships with clients and colleagues, contributing to a positive customer experience and supporting client retention. Knowledge Strong understanding of commercial insurance policies, coverage types and claims procedures. Previous commercial claims handling experience within an insurance brokerage environment. Experience managing client relationships and delivering excellent customer service. Understanding of insurance principles and relevant regulatory requirements. Skills Minimum 18 months' experience working within a commercial claims role. Strong analytical, problem-solving and decision-making skills. Excellent communication, negotiation and stakeholder management skills. Customer-focused approach with the ability to build trusted client relationships. Ability to work independently, manage competing priorities and meet deadlines in a fast-paced environment. Confident and resilient when handling complex or challenging claims. Demonstrates empathy and professionalism when supporting clients through difficult claims situations. Qualifications GCSE Maths and English (or equivalent). A Levels (desirable). CII and\u002For CILA qualifications, or working towards professional qualifications, would be advantageous. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":258,"slug":259,"title":260,"location":13,"raw_job_location_address_addressLocality":614,"raw_hiringOrganization_logo_url":13,"raw_description":617},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn't just what we do, it's who we are. We support clients through the complex world of commercial risk, providing expert advice and tailored solutions that help businesses navigate uncertainty and achieve their ambitions. We're looking for a Claims Executive to join our established Claims team. This is an excellent opportunity for an experienced commercial claims professional who enjoys building client relationships, managing complex claims and working collaboratively with broking colleagues to deliver outstanding service. Working with clients across a broad range of commercial sectors, from SMEs through to larger commercial organisations, you'll act as a trusted adviser throughout the claims journey, supporting clients when they need us most and helping secure the best possible outcomes. Please note this is a full-time, permanent opportunity. You will ideally be based in our Manchester office two - three days per week. Overview Manage commercial insurance claims from notification through to settlement, including larger, more complex or contentious losses. Act as a trusted adviser to clients, providing guidance and support throughout the claims process while delivering a high-quality claims experience. Work closely with brokers, insurers, loss adjusters, legal representatives and other stakeholders to achieve timely and effective claim resolution. Visit clients following significant losses to investigate circumstances, gather information and help build robust claims submissions. Negotiate with insurers to secure the best possible settlement in line with policy coverage. Partner closely with a Claims Handler to deliver a seamless and efficient service to clients. Build strong working relationships with clients and colleagues, helping to support retention and strengthen our client proposition. Knowledge Strong understanding of commercial insurance policies, coverage types and claims procedures (essential). Previous commercial claims experience within an insurance brokerage environment (essential). Strong client relationship management experience (essential). Understanding of insurance principles, market practice and relevant regulatory requirements. Skills Excellent analytical, problem-solving and decision-making skills (essential). Strong communication, negotiation and stakeholder management skills (essential). Customer-focused approach with the ability to build trusted client relationships (essential). Ability to work independently, manage competing priorities and meet deadlines in a fast-paced environment. Confident and resilient when handling complex or contentious claims. Demonstrates empathy and professionalism when supporting clients through difficult claims situations (essential). Qualifications GCSE Maths and English (or equivalent). A Levels (desirable). CII qualifications or working towards CII (desirable). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":283,"slug":284,"title":285,"location":13,"raw_job_location_address_addressLocality":619,"raw_hiringOrganization_logo_url":13,"raw_description":620},"Milton Keynes - The Avebury","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from emerging ventures to large corporates, meticulously crafting bespoke solutions where required to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  We are seeking a dedicated Senior Account Handler to join our Commercial team in Milton Keynes. This outstanding opportunity involves managing new business, handling renewals, mid-term adjustments, and providing professional advice to corporate clients. You will be joining a large team of 25 who are split into smaller teams who love to collaborate, support one another, and celebrate each other’s success. Please note this is a full-time, permanent opportunity. You will be based in our Milton Keynes office 3 days a week. Overview: Assist in achieving Group\u002FDivision client retention targets by providing an excellent level of service. Liaise optimally with the Client Director\u002FAccount Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable). Undertake market exercise to establish the most competitive terms available. Acquire renewal terms and either deliver or assist in presenting to client. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system. Produce accurate and professional documentation at all times using relevant Howden templates. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums. Actively cross-sell products from other Divisions. Liaise with and assist other branches and Group Resources as necessary. Knowledge: Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR. Must have minimum of 5 years commercial insurance experience. Acturis knowledge. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Excellent level of negotiation and broking skills. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Ability to identify and respond appropriately to an individual client’s level of understanding. Ability to persuade and influence others. Knowledge and experience of Acturis (Desirable). Qualifications: GCSE Maths and English (or equivalent). A level (desirable). DIP (desirable). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":321,"slug":322,"title":192,"location":13,"raw_job_location_address_addressLocality":622,"raw_hiringOrganization_logo_url":13,"raw_description":623},"Northampton - Park House","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We are seeking an Account Handler to support our team for the administration of renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. Dealing with our SME clients, you will have a passion for providing excellent service to your clients and be excited about the prospect of working with a growing insurance broker that’s making a real impact in the market. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. Please note this is a full-time, permanent, office based opportunity. You will be onsite in our Northampton office. The office days are currently 3 days per week (Monday, Wednesday, Friday). With the other two days working from home. (This arrangement however is subject to change) Overview: Assist in achieving Group\u002FDivision client retention targets by providing an excellent level of service. Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable). Undertake market exercise to establish most competitive terms available. Obtain renewal terms and present to client. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures. Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums. Actively cross-sell products from other Divisions. Knowledge: Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR. Must have a minimum of 2 years’ industry experience. Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills Ability to gather and analyse information from the client. Ability to identify and respond appropriately to an individual client’s level of understanding. Ability to persuade and influence others. Qualifications: GCSEs A-C in Maths & English. Cert CII (desirable). Acturis (desirable). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":147,"slug":148,"title":149,"location":13,"raw_job_location_address_addressLocality":152,"raw_hiringOrganization_logo_url":13,"raw_description":625},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Client Adviser Reading Build something special with us At Howden, we're not just about insurance. We're about our people, our clients, and the relationships that make a difference. As we continue to grow our Mid-Market Practice, we're looking for an experienced Client Adviser to join our team and help shape a servicing proposition built around exceptional client outcomes. This is an exciting opportunity to become part of a growing practice from the ground up, working alongside talented Client Directors, Client Executives and the wider servicing team to support a portfolio of mid-market and corporate clients. You may currently be working as a Client Adviser, Account Handler, Corporate Broker or in a similar client-facing role and be looking for the opportunity to develop your career within a business that empowers its people to make an impact. Reporting to the Client Advisory Team Manager, you'll play a key role in delivering first-class service to our clients, supporting retention and growth objectives, and helping establish the foundations of a high-performing and scalable client servicing model. What you'll be doing Build trusted relationships with a portfolio of mid-market and corporate clients, delivering exceptional service and support throughout the year. Work closely with Client Executives and insurer partners to develop and deliver effective renewal and placement strategies. Manage the day-to-day servicing of client programmes, ensuring queries, adjustments and renewals are handled efficiently and professionally. Contribute to market exercises and negotiations, helping secure the most competitive and appropriate insurance solutions for clients. Collaborate with colleagues across the wider business to deliver outstanding client outcomes and a consistent service experience Play an active role in the growth and development of our Mid-Market Practice, helping shape a high-performing and scalable servicing proposition. What we're looking for We're looking for an experienced insurance professional who enjoys building strong client relationships and takes pride in delivering outstanding service. We're particularly interested in individuals who can demonstrate: Experience supporting corporate or mid-market clients within the commercial insurance market. Strong technical knowledge across a range of commercial insurance classes, including experience managing complex insurance programmes The ability to build credibility and develop strong relationships with clients, insurers and colleagues. Excellent communication, organisation and stakeholder management skills. A proactive, solutions-focused approach and the ability to thrive in a growing business environment. Progress towards or completion of Dip CII qualifications would be advantageous. Why Howden? At Howden, people come first. We empower our employees to make decisions, challenge convention and build long-term careers. This role offers the opportunity to: Join a growing Mid-Market Practice at an exciting stage of its development. Work with a diverse portfolio of corporate and mid-market clients. Develop your technical, market and client-facing expertise within a supportive and entrepreneurial environment. Build strong relationships across the wider Howden business and access specialist expertise. Play a key role in shaping the future success of the team and the clients we support. Join a business where collaboration, ownership and ambition are genuinely valued. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":70,"slug":71,"title":72,"location":13,"raw_job_location_address_addressLocality":627,"raw_hiringOrganization_logo_url":13,"raw_description":628},"Witney - 2 Des Roches Square","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Accounts Payable Assistant Location: Witney (On-site) We're looking for a proactive and detail-oriented Accounts Payable Assistant to join our Finance team. This is a fantastic opportunity for someone with previous accounts payable or transactional finance experience who enjoys working in a fast-paced environment. You'll be responsible for ensuring supplier invoices are processed accurately and efficiently, supporting smooth payment processes, and helping maintain strong financial controls across the business. Key Responsibilities Process high volumes of supplier invoices accurately and in a timely manner. Validate approvals and supporting documentation in line with company policies and procedures. Manage invoice workflows, including sending reminders and following up on outstanding approvals. Respond to supplier and colleague queries, resolving issues promptly and professionally. Maintain accurate financial records and supporting documentation. Support payment runs and assist with month-end activities and reconciliations. Escalate issues and exceptions to the Accounts Payable Manager as required. Contribute to maintaining strong financial controls and compliance within the accounts payable function. What We're Looking For Previous experience in an Accounts Payable or similar transactional finance role. Entry-level qualification in Finance, Accounting, or related field (or relevant experience) Strong attention to detail with a high level of accuracy in expense validation. Good organisational skills with the ability to manage workload and meet deadlines. Excellent communication skills and a collaborative approach. Experience using finance systems and ERP platforms (e.g., Kanbina, Unit 4). Strong Excel and general data-handling skills. A reliable and accountable individual with a willingness to learn and develop. Finance-related qualifications or studies would be advantageous but are not essential What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":611,"raw_hiringOrganization_logo_url":13,"raw_description":630},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. We are actively looking for an Account Handler to join our growing Private Clients team. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with an existing book of clients and working closely with wider team to achieve objectives. About you: You will have experience developing and building long lasting relationships with Private or HNW Clients. You must have a passion for excellent customer services as this role will be working with existing clients and will be supporting their needs. You are able to work closely with colleagues to support on larger accounts from start to finish, including; attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewals terms etc. You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for existing clients to drive the best possible outcome. You are willing to learn, as every day will be different. This is a great opportunity to expand your insurance knowledge and become Cert CII qualified. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities – we are always looking for a ‘path to yes’ Rewards: We believe that great work and dedication should be rewarded, that’s why we offer: Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of highstreet retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees, more details will be made available through the recruitment process What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":632,"slug":633,"title":634,"location":13,"raw_job_location_address_addressLocality":635,"raw_hiringOrganization_logo_url":13,"raw_description":636},57746,"claims-manager-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited","Claims Manager - Commercial & Schemes","Birmingham Central - 45 Church Street","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We guide our clients through the complexities of commercial risk with confidence and clarity. From large corporates to emerging ventures, we understand the diverse needs of modern businesses and craft bespoke solutions that empower them to navigate uncertainty and achieve sustainable growth. Our deep expertise allows us to protect our clients’ assets and fuel their progress. When they succeed, we celebrate with them; when challenges arise, we stand firmly by their side. Join us and become part of a team committed to delivering exceptional service. This as a full‑time, permanent role with a hybrid working arrangement. You’ll work two days each week from our Birmingham office, giving you dedicated time with colleagues and key stakeholders. The Opportunity We’re looking for a high‑impact Claims Manager to lead a high‑performing team within our Commercial Claims Division. This is a key leadership role where you’ll take full ownership of a team of Claims Executives and Handlers driving performance, strengthening capability, and shaping meaningful career progression. You’ll be a visible and hands‑on leader, recognised for developing people, building technical excellence, and creating an environment where individuals can thrive. Through coaching, mentoring, and clear direction, you’ll empower your team to deepen their commercial claims expertise and consistently deliver outstanding client outcomes. You’ll also play a central role in embedding a positive, inclusive, and performance‑driven culture one that values accountability, continuous improvement, and high standards across every aspect of claims delivery. With teams based in Stourbridge, Derby, and Wales, there is regular travel to stay closely connected, ensuring a consistent approach, strong team engagement, and a high‑quality service across all locations. Key Duties & Responsibilities Lead, inspire, and develop a team of Claims Executives and Handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. Conduct regular 1‑2‑1s, performance reviews, skills gap analyses, and wider performance management activities (including Performance Improvement Plans, apprenticeship development, and recruitment), using insights to drive individual development plans, improve capability, and ensure a high‑performing, well‑resourced team. Take full ownership of day‑to‑day Claims team operations, ensuring efficient handling of commercial claims and delivery of a high‑quality, client‑focused service. Support and implement operational strategy, policies, and procedures, ensuring alignment with business objectives and consistent service excellence. Drive a culture of accountability, continuous improvement, and high performance, leading by example and setting clear expectations. Identify process inefficiencies and performance trends, using MI and data dashboards to inform decisions and working closely with the Claims Operations and Business Performance Manager to deliver sustainable improvements. Collaborate effectively with internal stakeholders including HR, L&D, Broking, and Client Servicing teams to enhance team capability, engagement, and client outcomes. Build and maintain strong internal and external relationships to support effective claims handling and continuous knowledge sharing. Manage and resolve client complaints in a timely and professional manner, ensuring adherence to regulatory and compliance standards. Experience & Professional Qualifications Minimum of 3 years’ experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high‑performing teams. Cert CII qualified (or working towards). Proficient in Microsoft Office and data\u002Freporting tools. Knowledge Requirements Strong understanding of general insurance principles and commercial claims handling. Knowledge of relevant legal and regulatory frameworks within the commercial insurance sector. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":638,"slug":639,"title":640,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":641},57772,"business-support-administrator-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited","Business Support Administrator - Commercial & Schemes","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We are seeking a Business Support Administrator to support our team in Cheltenham where you will provide the delivery of operational business support services through the day to day running of external business partnerships and internal colleagues in particular new business and renewal Partnership Managers. Please note this is a full-time, permanent opportunity. You will be based in our Cheltenham office and ideally be onsite for 2 days per week on average. Overview: New business and renewal underwriting referrals. Production and analysis of policy risk management statistics. Rate card management and declaration production. Regulatory, distribution and administrational business support. New business and renewal policy administration including policy documentation production and maintenance. Monthly sales declaration management and invoicing. Training \u002F process documentation production and maintenance. Central point of contact for partner enquiries, referrals and requests. Operational support to Partnership Development Managers \u002F Executives. Compliance and financial stability checking in support of regulated partnerships. Continuous improvements to operational processes and procedures. Knowledge: A minimum of 12 months experience in an administration position. Knowledge on all Microsoft packages. Previous success in a data-driven role with proven ability in using Excel to at least an intermediate level. Skills: Strong skills in Microsoft Office - Word, Excel and Outlook. Product governance and fundamental principles of TCF. FCA and credit referencing systems. Self-motivated. A willingness to learn. Excellent attention to detail. Excellent customer service skills verbally and written. Being able to use your own initiative. Work well on your own and in a team. Qualifications: GCSE Maths and English (or equivalent). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":643,"slug":644,"title":645,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":646},57773,"client-broker-ftc-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited","Client Broker - FTC - Commercial & Schemes","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We are on the hunt for a Client Broker to support our team to deliver an excellent and comprehensive service in the administration of renewal and mid-term changes so that our customers’ needs are best satisfied through suitable cover and pricing. Your clients will work in charity, and not for profit organisations. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. The role is a fixed term contract, and you will be based in our Cheltenham office and ideally be onsite for 2- 3 days per week on average. Overview: Assist in achieving Group\u002FDivision client retention targets by providing an excellent level of service. Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable). Obtain renewal terms and present to client. Produce and issue professional summaries and reports using Howden templates. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures. Prioritise and handle all work promptly and accurately. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system. Produce accurate and professional documentation at all times using relevant Howden templates. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums. Refer all queries that fall outside your own experience, knowledge and authority to senior staff. Liaise with and assist other branches and Group Resources as necessary. Knowledge: Working knowledge of all the main classes of general insurance and the CII’s Code of Ethics and GDPR. Must have a minimum of 1 years’ experience in providing specialist advice in the insurance market. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Excellent level of negotiation and broking skills. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Ability to identify and respond appropriately to an individual client's level of understanding. Ability to persuade and influence others. Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":648,"slug":649,"title":650,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":651},57774,"client-executive-new-business-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited","Client Executive - New Business - Commercial & Schemes","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Do you have a passion for sales and already have some Insurance experience? If so, talk to us about joining our New Business Education team as a Client Executive. We are transforming the way we support our customers with new products and ways for customers to trade with us and you will be a key part of our success as a team. You will be customer orientated and enjoy prospecting, generating leads, developing business and winning clients. Customers are at the heart of everything we do at Howden, and you will have the ability to build long-lasting relationships and identify new business opportunities. You will enjoy working to targets and be looking to exceed these whilst also recognising the importance of regulation and putting the customer first. We will provide training on our products and the sector if you haven’t worked within Education before and we will offer full financial support for the Chartered Insurance Institute exams too. If this sounds interesting, we’d love to hear from you! Overview: This is a full-time, permanent opportunity to join a fast-paced sales team The role can either be based in our Cheltenham Office or can be home based with a need to be in our Cheltenham office once every fortnight to work alongside other team players We love meeting our customers face to face as well as collaborating in our Cheltenham office so some travel and overnight stays might be needed Responsible for prospecting and securing new clients of all sizes (dependent on experience) Speaking with clients and providing solutions for Schools over the phone, by teams or video call and most importantly face to face Attending relevant key conferences to generate new opportunities Providing accurate sales forecasts to the Client Director using pipeline reporting and CRM systems Supporting the wider team with managing relationships with key partners Working with Service and Renewal teams to deliver an exceptional new business customer experience Provide insurance to clients and model effective protection through the provision of appropriate insurance products Identifying opportunities for leads to other areas, providing introductions and supporting the cross-sell process Knowledge: Good understanding of general and legal principles of insurance Understands the relevant regulatory and legal frameworks A minimum of 2 years’ experience working in the insurance industry in an insurance broking or an insurance sales role Good understanding of sales techniques and processes for selling to customers Knowledge of Education Insurance gained at an Insurance Broker or Insurer environment – desirable, but not essential Skills: Customer focused approach Exceptional communication and interpersonal skills Able to work independently and use initiative and to work as part of a high performing sales team Able to work flexibly to achieve tight deadlines\u002Ftargets with good organisation skills The ability to manage your own diary and workload effectively and work to tight deadlines with accuracy Ability to understand people and build rapport and adapt styles of communication Attention to detail and willingness to learn Calm and resilient under pressure Qualifications: GCSE Maths and English (or equivalent) Cert CII (desirable) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":410,"slug":411,"title":412,"location":13,"raw_job_location_address_addressLocality":586,"raw_hiringOrganization_logo_url":13,"raw_description":653},"Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Are you ready to embark on a rewarding career in the insurance industry? If you have a passion for success, an eye for detail, and excel in dynamic environments, we want you on our team! Join us as a New Business Account Handler and help us drive new business opportunities. As a leading insurance broker, Howden offers an exceptional environment for ambitious individuals eager to make their mark. You'll collaborate with various teams, gaining a comprehensive understanding of our industry, business, and products. This is a fantastic opportunity for someone who is target driven and has a previous background in sales. You will be responsible for contacting and converting our new business enquiries within our specialist let property team – Protect My Let. Please note this is a full-time, permanent role. You will be based in either our Colchester or Cheltenham office. Overview: Converting leads generated ensuring the clients’ needs are always represented Crafting and maintaining relationships with Insurers, Introducers and all Divisions around the company Hitting\u002Fexceeding individual and team targets for income, conversion rates and lead generation Listening to the clients’ challenges and offering help to investigate and provide new solutions Negotiating and influencing effectively, both internally and externally, to achieve business objectives Making technical decisions which are right for the client, team and company Chasing clients for documentation and orders Knowledge: A minimum of 2 years sales experience (preferably New Business) and be able to demonstrate an excellent understanding of sales and client service Skills: Customer focused approach, with prior experience gained within a telephony-based service role Accuracy and attention to detail Ability to process work quickly and efficiently Ability to prioritise work and meet deadlines Good literacy and numeracy Qualifications: 5 GCSE A*-C including Maths and English A levels (desirable) Cert CII (desirable) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":424,"slug":425,"title":426,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":656},"Colchester - Amphora Place","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Summary To deliver an exceptional customer experience. To handle claims in an efficient, pro-active and customer- focussed manner. To be an ambassador of the Howden Claims Division. To embrace and embody our CARE & FOCUS values and positively promote our proposition to Clients, Colleagues and Suppliers. Key Responsibilities Handle claims cradle to grave on both a delegated and non-delegated basis. Ensure an exceptional claim service is delivered to each and every Client. Deal with phone calls and correspondence efficiently. Review and if necessary challenge Insurer decisions on liability. Responsibility for your own claims portfolio ensuring you handle claims in line with our service level agreements, service standards, values and (where applicable) the delegated authorities. Build relationships with our insurers, suppliers, clients and across Howden. Support the team with knowledge share & coaching. Ensure that the Claims Manager is fully aware of all issues or complaints. Ensure that full compliance of our standards is maintained at all times. Keep up-to-date with new products and new markets. Be an advocate of Howden. To be the main contact for certain Clients. Skills Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent Client service skills. Excellent oral and written communication skills. Good literacy and numeracy (minimum of C or equivalent in English and Maths). Ability to gather and analyse information from the client. Ability to identify and respond appropriately to an individual client’s level of understanding. Ability to persuade and influence others. Job Scope The role will be office based but will require regular travel for: Clients\u002FInsurer visits Off-site training Division and Team events Other internal\u002Fexternal meetings Knowledge Working knowledge of all the main classes of General Insurance and GDPR, FCA \u002F FOS and the CII’s Code of Ethics. Working knowledge of Howden product range, policy wordings and service standards. Responsibility for own personal development and for keeping own knowledge up-to-date by the use of extra-curricular reading, eLearning, in-house and external courses, and studying for professional qualifications in order to gain the required CPD points. Experience & Professional Qualifications Must have a minimum of 2 years’ experience in providing specialist advice in the insurance market. Must be qualified to a minimum of Cert CII (or gain the qualification within 18 months of joining). Regulatory Adhere to the principles set by the FCA. Adhere to Howden Private Client service standards and procedures, accepted good market practice and the CII Code of Ethics. To work in the best interests of the Client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with Clients are accurately recorded and filed in the correct manner. Comply with the Bribery Act 2010, and other such applicable regulations in place from time to time. Ensure that you do not breach any applicable sanctions imposed, or deal with embargoed entities. Comply with relevant anti-money laundering regulations in place from time to time What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":658,"slug":659,"title":660,"location":13,"raw_job_location_address_addressLocality":655,"raw_hiringOrganization_logo_url":13,"raw_description":661},57784,"delegated-authority-technician-2136gb00-howden-uk-brokers-limited","Delegated Authority Technician","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose We're looking for a detail-oriented Delegated Authority Technician to join our team supporting delegated underwriting operations. This is a flexible hybrid role with the opportunity to work primarily from home, alongside occasional attendance at the office for team collaboration, meetings, and training. This is an excellent opportunity for someone with strong Excel skills who enjoys working with data, analysing information, and maintaining accurate records. Previous insurance experience would be beneficial, but candidates with transferable data and administrative skills who are keen to develop a career in insurance are encouraged to apply. Working as part of a supportive team, you will help process bordereaux, maintain data quality, produce reports, and ensure information is handled accurately and efficiently. Key Accountabilities Process risk, premium and claims bordereaux, ensuring data is accurate and completed within agreed timescales. Maintain spreadsheets, reports and management information using Excel. Monitor gross written premium and notifiable limits, ensuring timely reporting. Produce regular reports and ad-hoc analysis for internal and external stakeholders. Ensure compliance with Lloyd’s Regulatory Standards and FCA principles. Use Lloyd’s systems efficiently and adapt to new systems, procedures, and DA structures. Support the team and manager with day-to-day operations and project work. Liaise with internal teams and external partners to obtain and validate information. Ensure compliance with regulatory and company requirements. Support process improvement initiatives to increase efficiency and accuracy. Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies. Uphold Howden’s standards, market best practises, and the CII Code of Ethics. Adhere to the firm’s Treating Customers Fairly policy and segregation of duties guidelines. Skills & Experience Essential Strong Excel skills, including formulas, lookups and pivot tables. Excellent attention to detail and high levels of accuracy. Comfortable working with large volumes of data. Strong organisational and prioritisation skills. Good communication skills and ability to work collaboratively. Competent using Microsoft Office applications. Positive attitude and willingness to learn. Desirable Previous experience in insurance, financial services or a regulated environment. Exposure to bordereaux, underwriting administration, reporting or data processing. Knowledge of delegated authority processes. Experience using insurance or reporting systems. A working knowledge of Lloyds systems, Atlas, DCOM, IMR. Working towards or interested in studying for CII qualifications. Demonstrates core values of Passion, Integrity, Expertise, and Deliver—motivated, trustworthy, eager to grow professionally, and a strong team contributor. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":663,"slug":664,"title":665,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":666},57818,"visualisation-engineer-2136gb00-howden-uk-brokers-limited","Visualisation Engineer","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Power BI Developer We’re looking for a Power BI Developer\u002FData Analyst to support data‑driven decision‑making across Howden UK&I Retail. You’ll work with stakeholders to understand their reporting needs, build effective dashboards, and ensure data quality and consistency. What You’ll Do Gather and translate business requirements into reporting specifications. Develop and maintain Power BI dashboards, data models, and reports. Provide clear, actionable insights and support ad‑hoc analysis. Validate data, investigate issues, and contribute to governance and documentation. Work with BI Engineers and Analysts to improve data models and reporting processes. Promote good data practices and help raise data literacy across the business. What You’ll Bring Strong analytical skills and the ability to simplify complex data. Insurance industry or Financial Services Experience Hands‑on Power BI experience including DAX and data modelling. Understanding of data structures and relational databases. Confident communication with both technical and non‑technical stakeholders. Ability to manage multiple requests in a structured way. Desirable: SQL, Azure\u002FDatabricks knowledge, experience with insurance or financial\u002Foperational reporting, or working in a complex BI environment. How You Work Curious, proactive, and collaborative. Takes ownership and delivers high‑quality work. Committed to improvement and responsible data use. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":668,"slug":669,"title":670,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":671},57824,"business-analyst-2136gb00-howden-uk-brokers-limited","Business Analyst","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Overview Howden is seeking dedicated Business Analysts to join our Project Delivery & Applications team, contributing significantly to the implementation of change and project delivery across the business. These roles are crucial to the success of the Acturis Commercial Alignment Programme, focusing on enhancing our systems and processes to meet current and future business needs. Scope of Roles Direct Support Business Analyst Directly supporting the Accelerate Programme alongside key project leads, ensuring seamless project delivery and effective communication across teams and stakeholders. Knowledge & Skills Deep understanding and expertise in Acturis configuration and system integration projects. Proficient in data analysis tools and methodologies. Demonstrable knowledge of the insurance sector and its challenges. Strong communication skills, capable of translating technical requirements to non-technical stakeholders. Excellent negotiation skills and confidence in dealing with stakeholders at all levels. Proficiency in Microsoft Office Suite. Flexibility in working hours and willingness to travel within the UK as needed. Experience & Professional Qualifications Bachelor’s degree in business, IT, or related field. Minimum of 3 years of experience working as a Business Analyst, with a strong preference for those with experience in functional, data analysis, or business analysis within the insurance sector. At least 3 years of customer-facing experience, including project oversight and presentations. Key Responsibilities Analyse and evaluate business processes, liaising with the business to create detailed Business Requirement Documents (BRD). Translate BRDs into functional specifications and identify areas for improvement in current applications and business practices. Create comprehensive documentation, including specifications, process flows and user guides. Maintain up-to-date records of system configuration. Make configuration recommendations and implement changes once approved. Lead and participate in User Acceptance Testing (UAT) and Functional Testing, creating test scripts and anticipated outcome scenarios. Liaise with the QA team and business users to help develop and deploy test scripts. Identify and address any discrepancies or issues promptly. Work closely with Project Managers and key project leads to prioritise deliverables and ensure alignment with project goals. Work closely with vendors’ project managers, developers, product owners, and other BAs to enhance broking application functionality. Participate in cross-functional meetings and contribute to system improvements. Collaborate with technical support teams to implement solutions and help with knowledge transfer to BAU support teams. Regulatory & Additional Responsibilities Adhere to FCA principles, Howden service standards, and procedures, always ensuring the best interests of clients. Comply with GDPR, anti-money laundering regulations, Bribery Act 2010, applicable sanctions, and other relevant regulations. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":673,"slug":674,"title":675,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":676},57827,"it-ai-project-manager-2136gb00-howden-uk-brokers-limited","IT AI Project Manager","Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Are you passionate about harnessing the power of AI to transform the insurance industry? We’re looking for an experienced AI IT Project Manager to lead cutting-edge initiatives across Howden Retail, driving innovation in underwriting, claims, customer engagement, finance, and compliance. This is a unique opportunity to shape the future of insurance broking by delivering impactful AI solutions that streamline operations and enhance customer experiences. Role Summary: The IT AI Project Manager will lead the delivery of AI and machine learning initiatives within the Howden Retail. This role is pivotal in driving digital transformation by implementing AI solutions that enhance underwriting, claims processing, customer engagement, finance and regulatory compliance. The ideal candidate will have a strong grasp of both project management and the unique challenges of the insurance broking industry. Key Responsibilities: AI Project Delivery · Lead end-to-end delivery of AI projects such as intelligent document processing, predictive analytics for risk profiling, and chatbot deployment. · Manage project scope, timelines, prioritisation, budgets, and resources, ensuring alignment with business objectives. · Oversee the integration of AI tools with core broking platforms (e.g., Acturis, Applied Epic) SSP). Stakeholder & Broker Engagement · Collaborate with operations and central function teams (e.g operations, underwriting, claims, compliance, and broking) to identify AI use cases. · Translate complex AI concepts into business-friendly language for brokers and clients. · Facilitate workshops and demos to showcase AI capabilities and gather feedback. Data & Compliance Oversight · Ensure AI solutions adhere to the Howden framework. · Work with data governance and compliance teams to meet FCA, GDPR, and other regulatory requirements. · Promote ethical AI practices, especially in customer-facing applications. Team & Vendor Coordination · Coordinate internal technical teams (dev ops, automation, developers, QA) and external vendors or AI solution providers. · Manage third-party relationships, including contract negotiation and performance monitoring. Performance & Value Realisation · Define and assist with tracking of KPIs such as operational efficiencies, quote conversion rates, claims processing time, and customer satisfaction. · Conduct post-implementation reviews to assess ROI and continuous improvement opportunities. Required Skills & Experience: · Proven experience managing AI or IT projects in the insurance or financial services sector. · Understanding of insurance broking workflows, systems, and regulatory landscape. · Familiarity with AI\u002FML technologies, cloud platforms (Azure), and data integration. · Strong stakeholder management and communication skills. · Proficiency in project management methodologies (Agile, PRINCE2, or PMP). What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":678,"slug":679,"title":680,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":681},57828,"cloud-integration-engineer-2136gb00-howden-uk-brokers-limited","Cloud Integration Engineer","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Cloud Integration & Automation Engineer Location: Remote\u002FHybrid\u002FWitney Type: Fixed-Term (12 Months), Full-time Team: Cloud Integration & Automation About the Role Are you passionate about making business data flow seamlessly and securely? Do you thrive on automating processes, integrating systems, and unlocking efficiency with cloud and AI? Join our team as a Cloud Integration & Automation Engineer and help us deliver the next generation of business automation and data connectivity. You’ll work hands-on with Azure Integration Services, automation tools, and AI-powered solutions to streamline business data transit, drive operational efficiency, and enable smarter business outcomes. What You’ll Do Design, build, and support cloud integrations using Azure services (API Management, Logic Apps, Service Bus, Event Grid, Data Factory, and Azure Functions) to connect business systems and automate data flows. Automate infrastructure and deployments using Infrastructure as Code (Bicep), ensuring repeatable, secure, and scalable environments. Implement and maintain observability, set up dashboards, alerts, and logging (App Insights, Log Analytics, KQL) so we always know how our integrations are performing. Enable secure, private connectivity for business data using Azure networking features (Private Link, Private DNS, Managed VNETs). Drive business efficiency by automating manual processes, integrating new SaaS\u002Fdata sources, and leveraging AI and Power Platform tools where they add value. Contribute to solution design, work with architects and business analysts to scope, estimate, and document integration solutions that meet business needs. Champion best practices in security, cost management, and documentation, ensuring our solutions are robust, efficient, and well-understood. What We’re Looking For You’ll be a great fit if you have: Experience building and supporting integrations on Azure (API Management, Logic Apps, Service Bus, Event Grid, Data Factory, Azure Functions). Hands-on skills with Infrastructure as Code (ideally Bicep, but ARM or Terraform also valued). A track record of automating deployments and promoting solutions through multiple environments (dev\u002Ftest\u002Fprod) using CI\u002FCD pipelines. Familiarity with monitoring and troubleshooting integrations using Azure’s observability tools (App Insights, Log Analytics, KQL). Understanding of secure networking in Azure (Private Endpoints, Private DNS, VNETs). A focus on business outcomes and always looking for ways to automate, streamline, and improve data flows and processes. Clear, concise communication skills, able to document solutions, estimate work, and explain technical concepts to non-technical colleagues. An interest in (or experience with) AI-powered automation, Power Platform, or Copilot Studio is a plus. Why Join Us? Impact: Your work will directly improve business efficiency, data quality, and decision-making. Growth: We’ll support your learning in AI, automation, and advanced integration patterns. Collaboration: Work with a friendly, expert team that values knowledge sharing and continuous improvement. Innovation: Be part of a team that’s always looking for smarter, faster, and more reliable ways to improve business efficiency. How to Apply Send us your CV and a short note describing a business integration or automation you’ve delivered, what problem it solved, and how you made it robust and efficient. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":683,"slug":684,"title":685,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":686},57829,"corporate-amp-commercial-compliance-advisor-2136gb00-howden-uk-brokers-limited","Corporate & Commercial Compliance Advisor","Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Fixed Term Contract: 12 Months Join Howden Insurance Group, as a Compliance Advisor. In this pivotal role, you will be the primary compliance partner for our Corporate & Commercial pillar, driving effective oversight and compliance across various initiatives. If you are passionate about ensuring adherence to regulatory frameworks while supporting our business objectives, we invite you to apply! Key Accountabilities: Provides the business with compliance support and advice, including but not limited to in relation to errors & omissions, financial promotions, onboarding introducers, overseas placement and commission disclosures. Coordinates the compliant handling of complaints referred specifically to the C&C business. Provides advice to the business, or functional colleagues, e.g. during the development or launch of new products, new business, models, new processes, outsourcing etc. Engage with business units to establish a proportional, risk-based assurance framework. Work with the Management Information Function to create effective reporting tools for early compliance risk identification. Provide technical advice on compliance regulations during product launches and new business models. Manage compliance-related projects and contribute insights to broader Compliance Function initiatives. Prepare and present compliance reports to relevant Governance Committees. Conduct risk-based oversight of business compliance and address any identified regulatory issues. Foster strong relationships across the business to promote a positive compliance culture and effective collaboration. Person Specification: Knowledge\u002FExperience: In-depth knowledge of Commercial Insurance products and regulatory requirements within the UK. Significant experience in a compliance role within a public company. Proven ability to build and maintain relationships with business leaders and management. Experience in managing change programs within compliance frameworks. Familiarity with the FCA handbook and relevant insurance legislation. Skills\u002FBehaviours: Exceptional written and verbal communication skills. Strong analytical, problem-solving, and project management capabilities. Ability to influence stakeholders and secure buy-in for compliance initiatives. Consultative approach to relationship management, with a proactive attitude towards sharing knowledge. Ability to be curious with your approach and act with integrity Excellent prioritization, organization, and conflict management skills. Ability to distill complex concepts into clear, actionable insights. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":688,"slug":689,"title":690,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":691},57834,"software-engineer-2136gb00-howden-uk-brokers-limited","Software Engineer","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Software Engineer Location: Remote first; with face-to-face as required in Gloucester or London (Once a month). Tech: C#, .Net, Blazor, APIs, Azure, Azure DevOps, Serverless, HTM,. Moq, NUni, Playwright. Contract: 12 Month Fixed Term Contract As one of the largest insurance groups in the world and the fifth largest employee-owned business in the UK, we manage premiums on behalf of millions of clients across a wide range of product offerings and our development team work on solutions that innovate and put the users’ needs at the forefront. Role As a Software Engineer at Howden, you will join one of our agile teams. You will harness the capabilities of Microsoft Azure, Blazor and C# to develop our front-end applications to create scalable, high-performing and user-friendly solutions that are secure and reliable. You will participate in regular agile sessions, working closely with your team to deliver our roadmap whilst utilising your technical and critical-thinking skills. You will influence and encourage best practice. Our environment promotes cross-team learning and collaboration, ensuring you have opportunities to share knowledge and grow alongside your peers. As an engineer you will be comfortable and committed to coaching and mentoring less experienced colleagues to help them progress. You will help drive up standards and quality as well as maximising throughput of the team through a robust CI\u002FCD mindset. Strong ability to communicate effectively and work with other engineers to take part in architectural and technical designs and present these as part of team refinement. About you: Experience developing object-oriented software using C# and .NET (.NET 8 or later), with a strong understanding of object-oriented principles, common design patterns and SOLID. Experience building modern, scalable applications using Microsoft technologies, with exposure to Azure cloud services, Blazor, APIs and serverless patterns. Familiarity with Azure DevOps or similar tools for source control, build automation, CI\u002FCD and delivery workflows. A commitment to high-quality, maintainable and easy-to-understand code, supported by practices such as Test-driven Development, automated testing and iterative delivery. Strong understanding of secure software development, with the ability to identify and remediate risks across the software development lifecycle. Ability to troubleshoot issues methodically, use observability and monitoring tools, and apply data insights to support evidence-based decision making. Experience working in Agile teams, actively participating in ceremonies such as stand-ups, sprint planning, refinement and retrospectives. A strong communicator and facilitator, comfortable demonstrating working software to both technical and non-technical stakeholders. Experience working with product owners and technical leaders to refine, design and architect solutions that align with, or appropriately challenge, existing patterns and technologies. Familiarity with architectural decision records and the ability to clearly document technical decisions, acceptance criteria, READMEs and onboarding guidance. Experience coaching and mentoring less experienced colleagues, helping to raise engineering standards and support team development. Ability to work with leadership to identify training needs and contribute to a culture of continuous learning and improvement. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":693,"slug":694,"title":695,"location":13,"raw_job_location_address_addressLocality":600,"raw_hiringOrganization_logo_url":13,"raw_description":696},57836,"talent-acquisition-administrator-2136gb00-howden-uk-brokers-limited","Talent Acquisition Administrator","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. We are looking for a Talent Acquisition Administrator on a 6 month Fixed Term Contract. Summary As Howden continues to grow a our Talent Acquisition function is evolving to support a more connected and consistent approach to hiring. We’re now looking for a Talent Acquisition Administrator, for a 6 month contract, to help strengthen this foundation; driving efficiency, improving coordination, and elevating the overall recruitment experience. This is an exciting opportunity for a highly organised individual with strong communication skills who thrives in a fast-paced environment. As the key connector between teams, business areas, and candidates, you’ll play a central role in supporting the end-to-end recruitment lifecycle, with a particular focus on contract generation, offer management, and onboarding. You’ll ensure everything runs seamlessly, keeping processes on track and everyone informed at every stage of the hiring journey. Key Responsibilities · Create contracts and manage new hire documentation within Workday or relevant systems · Support candidate relationship management throughout the recruitment and onboarding journey · Liaise with HR Operations, Systems teams, and background screening providers · Maintain and update ATS systems and excel based candidate trackers · Coordinate interview scheduling between candidates and hiring managers · Maintain communication between business areas, including teams without shared system access · Ensure all recruitment processes and compliance procedures are followed Skills Required · Experience using ATS\u002FHRIS systems (e.g. Workday) preferred · Strong numerical and problem-solving abilities · Ability to work independently and collaboratively within a team · High attention to detail and accuracy · Excellent written and verbal communication skills · Strong organisational skills with the ability to manage multiple tasks simultaneously · High level of customer service and stakeholder management What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":698,"slug":699,"title":700,"location":13,"raw_job_location_address_addressLocality":701,"raw_hiringOrganization_logo_url":13,"raw_description":702},57857,"financial-controller-2136gb00-howden-uk-brokers-limited","Financial Controller","Lakeside","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose This role leads the management accounting and financial control function and is responsible for the integrity, accuracy, and timeliness of financial reporting. The position also has line management responsibility for four Management Accountants and plays a key role in maintaining and developing a strong financial control environment. Key Accountabilities Lead month-end and quarter-end process ensuring accurate reporting to agreed timelines. Oversee judgemental areas including provisions, non-recurring costs and judgemental accruals, ensuring consistency with accounting policies and standards Review pre-close outputs in collaboration with FP&A and the Finance Director and feed into monthly management reporting and quarterly board reporting Overall ownership and sign-off of balance sheet integrity including review and approval of Balance Sheet reconciliations. Support a robust financial control environment, including documentation and evidencing for key controls Oversee cash flow forecasting, providing challenge to cash assumptions and working capital movements Oversight and coordination of the end to end audit process, including review of financial statements, impairment and accounting papers on significant estimates and Going Concern Coordinating with Group Tax for timely and accurate tax submissions Review and approval of regulatory returns to the FCA Support quarterly attestation processes, ensuring completeness and accuracy of submission Lead and manage the Management Accounts team, providing supervision and development. Ensure compliance with Group accounting policies and statutory standards. Identify and implement improvements to processes to improve financial control and increase efficiency Skills & Experience Fully qualified accountant (ACA\u002FACCA) Strong technical accounting knowledge (FRS 102 and IFRS) A confident leader with proven experience of managing finance teams Strong communicator with the ability to challenge constructively and influence senior stakeholders Detail-oriented with a dedication to financial accuracy and integrity. Experienced in managing audits and working with external auditors. Proactive in identifying process improvements and driving efficiencies. Collaborative and able to build positive relationships across finance functions. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Fixed Term Contract (Fixed Term) Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":704,"slug":705,"title":12,"location":13,"raw_job_location_address_addressLocality":701,"raw_hiringOrganization_logo_url":13,"raw_description":706},57859,"account-handler-2136gb00-howden-uk-brokers-limited","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose We are actively looking for an Account Handler to join our growing Private Clients team. This is a great office-based opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building relationships with an existing book of clients and working closely with the wider team to achieve objectives. This role offers the chance to contribute meaningfully to a collaborative and client-focused environment, where trusted relationships and exceptional service are at the heart of what we do. If you are looking for a role where you can make a significant impact, this is the perfect opportunity for you! Key Accountabilities Cultivate positive relationships with current clients, guaranteeing their needs are fulfilled with outstanding service. Attend client meetings, take comprehensive notes, communicate with insurers, and handle renewal presentations and terms. Keep collection specifications updated and meticulously maintained. Identify and explore opportunities for existing clients, striving for the best possible outcomes. For example, recognising when a private client may benefit from a commercial policy. Expand your insurance knowledge and work towards acquiring your Cert CII qualification. Advise clients on products and solutions, considering their needs and referring found opportunities to the appropriate teams. Deliver on cross sales targets set and contribute to the success of the team. Identify clients that need a rebuilding cost survey and contents\u002Fart\u002Fjewellery valuations. Undertake market analysis to secure the most competitive terms. Ensure timely premium collection and adherence to processes and procedures. Deliver on cross sales targets set and contribute to the success of the team. Identify clients that need a rebuilding cost survey and contents\u002Fart\u002Fjewellery valuations. Undertake market analysis to secure the most competitive terms. Ensure timely premium collection and adherence to processes and procedures. Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests. Align with GDPR regulations to maintain accurate record-keeping and client communication. Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility. Skills & Experience 2+ years’ experience Excellent communication skills both written and verbal Cert CII qualified or working towards Proven experience in building and nurturing lasting relationships with Private or High-Net-Worth clients through trust, empathy, and attentive service. A passion for delivering thoughtful, high-quality service with care. Ability to collaborate closely with colleagues to manage larger accounts from inception to completion. Tenacity and business curiosity, allowing you to seek out and capitalise on opportunities. A willingness to learn and adapt, as every single day will present new challenges and opportunities. Consultative skills, including effective questioning and active listening. Excellent communication skills both written and verbal. Committed to continuous professional development through eLearning and qualifications. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":708,"slug":709,"title":710,"location":13,"raw_job_location_address_addressLocality":711,"raw_hiringOrganization_logo_url":13,"raw_description":712},57887,"junior-hr-business-partner-2136gb00-howden-uk-brokers-limited","Junior HR Business Partner","London - One Creechurch Place","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Purpose We are seeking a Junior HR Business Partner to support the delivery of a high-quality, commercially focused HR service across Central Functions, Private Clients, and Tech Companies. Working in close partnership with the HR Business Partner, this role will contribute to the delivery of people strategies, provide pragmatic day-to-day HR support, and help drive key initiatives that enable business performance and growth. This is a hands-on role that requires a capable and proactive individual who can quickly build strong, credible relationships with stakeholders. While supporting the HR Business Partner, the role holder will take ownership of defined areas, ensuring consistent, commercially sound HR advice and the effective application of people practices. The Junior HR Business Partner will embed themselves within the business, developing a deep understanding of stakeholder priorities and challenges, and supporting the delivery of practical HR solutions that align with business needs. They will work closely with Centres of Expertise, including Recruitment, Reward, Talent & Development and HR Operations, to ensure a joined-up and high-impact approach to people initiatives. The successful candidate will bring experience of operating in a fast-paced, commercial environment, with the confidence and judgement to deliver outcomes, apply consistent HR practices, and support senior stakeholders effectively. This role offers the opportunity to further develop HR partnering capability while contributing to a high-performing, growth-focused business. Key Accountabilities Support the HR Business Partner in implementing people initiatives that align with the business strategy and objectives for Howden UK&I Retail. Assist in gathering and understanding information about the pillar’s people, their aspirations, challenges, and talent requirements, helping to inform future planning. Contribute to recruitment, onboarding, performance, and talent management activities, ensuring key HR processes are efficiently delivered. Facilitate the coordination of people-related elements of organisational change, such as mergers and acquisitions, following established frameworks and supporting team engagement. Collaborate closely with team members across HR and the business, helping to deliver a consistent and positive employee experience. Collaborate with Centres of Expertise (COEs) to support the development and delivery of solutions tailored to business needs, as guided by the HR Business Partner. Assist in administering the annual compensation and rewards process, ensuring accuracy and transparency under the guidance of the HR Business Partner. Build professional working relationships with colleagues and stakeholders throughout the organisation. Assist in collecting and analysing HR data to inform recommendations and support business decision-making. Maintain awareness of external market trends and developments, sharing insights with the HR Business Partner to support team learning and adaptation. Act as a point of contact for the HR Advisory team on employee relations and employment life cycle matters. Skills & Experience Experience in a regulated Corporate environment. Experience supporting a HR Business Partner with a proven understanding of HR subject areas. Experience of supporting leaders and partnering in a complex business, working across cultures and building and managing relationships virtually. Translating strategic people requirements and or regional\u002Fglobal context into language with which the wider business can engage and operate. A hands-on HR practitioner. In this role, you will work on both strategic and operational HR matters, developing effective relationships with collaborators, customers, partners, and team members. Approachable and innovative, able to proactively streamline and simplify processes and problem-solve using technology-based solutions to drive automation and scalability. Comfortable working with ambiguity and able to navigate solutions in a fast-paced, unpredictable environment with a varied workload. Able to challenge confidently whilst maintaining credible relationships as well as handling a range of difficult conversations and situations. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":714,"slug":715,"title":192,"location":13,"raw_job_location_address_addressLocality":611,"raw_hiringOrganization_logo_url":13,"raw_description":716},57914,"account-handler-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited-2","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden - Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are.    We support our clients through the complex landscape of commercial risk.  We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.  Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress.  When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.  Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 2-3 days per week in our Maidstone office for a balanced work experience. We are seeking an ambitious Account Handler to join our dynamic Corporate team in Maidstone. If you have a passion for insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. Responsibilities: Regularly monitoring renewals and new business activity to aid effective planning and resourcing Participate in team meetings, reporting on business progress within your area of expertise Manage assigned projects and contribute to other projects as required Review client documentation to ensure comprehensive and accurate information is presented for the quoting process Collate and communicate client requirements to ensure appropriate marketing of the risk Liaise with clients to resolve queries and respond to market and third-party queries as appropriate Produce high-quality market documentation, securing appropriate authorisations Work with underwriters to place insurance that balances quality, coverage, and price Process data promptly and accurately on relevant systems to support client service and internal processes Maintain accurate and timely documentation for clients, ensuring proper organisation of records. Conduct due diligence\u002Fsanctions checks in line with company procedures Adhere to company policies, procedures, and obtain required authorisations Foster and nurture positive relationships with colleagues and external contacts Provide support and assistance to senior colleagues and\u002For their clients on request Deal with or refer client enquiries, renewals, and mid-term adjustments Requirements: Understanding of general and legal principles of insurance and knowledge of relevant regulatory and legal frameworks Familiarity with the market, including competitors, specific territories, and cultural awareness Experience in an account handling or technical role within mid-corporate insurance is essential. Good understanding of team objectives and how own role contributes An analytical yet approachable standout colleague, keen to build sustainable relationships with his team and clients alike Someone with a customer-focused approach, able to work independently and flexibly to achieve tight deadlines. Attention to detail and willingness to learn Calm and resilient under pressure; ability to positively react to change Qualifications: GCSE Maths and English (or equivalent) A levels (desirable) Cert CII (desirable) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":378,"slug":379,"title":380,"location":13,"raw_job_location_address_addressLocality":718,"raw_hiringOrganization_logo_url":13,"raw_description":719},"Perth - Caledonian House","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Rural Sales Executives sit within the Small Farm Team, providing the first point of triage for all inbound enquiries as well as a broking service for telephone and web sales. Tasked with, following up enquiries, signposting them to the correct team and on boarding new rural customers, via pro-active client engagement and the timely follow up of inbound enquiries. Required to ascertain the correct client information, broke client insurances and complete transactions that meet the customers Demands and Needs, in a sales driven environment, whilst maintaining a compliant and client centric manner. Clients Develop strong relationships with clients Ensure transactions are conducted with full transparency Deal with incoming enquiries from clients and agents Behave with all clients (both internal and external) fairly and ethically Broking\u002FAdministration Assist in the creation of comprehensive broking information documents Ensure up to date records are maintained at all times on the Group systems Assist in planning the most appropriate insurance programme for the client’s demands and needs Ensure that all information is passed when required to the appropriate team Skills and abilities needed to perform role Good level of numeracy and literacy Good communication skills including, written verbal and face to face Able to work independently and use initiative Negotiation and influencing skills(able to sell) Computer literate Resilient and calm under pressure Knowledge and Experience Experience of a sales environment (preferably telesales) Knowledge or experience of the Rural Sector\u002FLifestyle (desirable but not essential) 1-2 years experience working in insurance broking sector Professional Qualifications Maths and English GCSE (or equivalent) Working towards or has attained Cert CII What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":721,"slug":722,"title":242,"location":13,"raw_job_location_address_addressLocality":723,"raw_hiringOrganization_logo_url":13,"raw_description":724},57979,"claims-handler-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited","Stourbridge","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We have an exceptional opportunity for a Claims Handler to join our Stourbridge team. As a Claims Handler, you will play a vital role in delivering detailed and efficient claims service to our clients. With your proven expertise in commercial claims handling, you will have the autonomy to manage a portfolio of both motor and non-motor claims from start to finish, ensuring the best possible outcome for our customers. This is a hybrid role with the opportunity to work 2 days per week in the Stourbridge office and 1 day per week in the Birmingham office. The Role: Handle commercial claims from start to finish, demonstrating your expertise in insurance policies, coverage types, and claims procedures. Your accurate evaluation and processing of claims within specified timelines and guidelines will ensure the smooth resolution of each claim. Collaborate closely with different teams within our company and external vendors to facilitate timely and efficient claims resolution. Your strong communication and coordination skills will be key in achieving positive outcomes. Apply your analytical skills to analyse claims data, identify trends, and develop strategies to reduce risk, enhance our overall claims management processes, and decrease claim frequency. Foster positive relationships with clients, brokers, insurers, and industry partners, dedicating yourself to improving customer satisfaction. Your commitment to excellent service will strengthen our reputation in the industry. Stay ahead of industry trends, regulatory changes, and emerging technologies to drive innovation in our claims handling processes. Your proactive approach will enable us to make informed decisions and continuously improve our services. Present reports and presentations that highlight key performance indicators, demonstrating your ability to effectively communicate complex information to different individuals or groups involved. Conduct on-site visits to clients in the event of a loss, investigating circumstances and building robust claims that lead to swift and favorable conclusions. Negotiate with insurers to secure the best possible settlement terms under the policy, showcasing your advocacy skills and commitment to achieving optimal outcomes. Knowledge: Strong understanding of commercial insurance policies, coverage types, and claims procedures is needed for this role. Brokerage experience is essential to ensure comprehensive comprehension of the industry. Minimum of 18 months experience in a similar claims role. Exposure to using Acturis is desirable for this role Your expertise in client relationship management is crucial in building and maintaining positive connections with our clients. Understanding of general and legal principles of insurance will further enhance your effectiveness in this role. Familiarity with relevant regulatory and legal frameworks is important to ensure compliance and adherence to industry standards. Skills: Your exceptional analytical, problem-solving, and decision-making skills are important for effectively handling claims. Excellent communication, negotiation, and interpersonal skills are important for effectively maintaining relationships with different individuals involved. A customer-focused approach will be instrumental in delivering exceptional service to our clients. Your ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment will contribute to your success in this role. Confidence, assertiveness, and resilience under pressure will enable you to navigate complicated situations with ease. Your experience in providing care, offering emotional support, guidance, and reassurance to clients in difficult or distressing situations, is highly valued. Qualifications: GCSE Maths and English (or equivalent) are required for this role. A level qualification is desirable. Cert CII - desirable What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.",{"id":726,"slug":727,"title":242,"location":13,"raw_job_location_address_addressLocality":728,"raw_hiringOrganization_logo_url":13,"raw_description":729},57982,"claims-handler-commercial-amp-schemes-2136gb00-howden-uk-brokers-limited-2","Swansea","Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work \u002F life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. We have an exceptional opportunity for a Claims Handler to join our Cardiff or Swansea teams. As a Claims Handler, you will play a vital role in delivering detailed and efficient claims service to our clients. With your proven expertise in commercial claims handling, you will have the autonomy to manage a portfolio of claims from start to finish, ensuring the best possible outcome for our customers. Handle commercial motor claims from start to finish, demonstrating your expertise in insurance policies, coverage types, and claims procedures. Your accurate evaluation and processing of claims within specified timelines and guidelines will ensure the smooth resolution of each claim. Collaborate closely with different teams within our company and external vendors to facilitate timely and efficient claims resolution. Your strong communication and coordination skills will be key in achieving positive outcomes. Apply your analytical skills to analyse claims data, identify trends, and develop strategies to reduce risk, enhance our overall claims management processes, and decrease claim frequency. Foster positive relationships with clients, brokers, insurers, and industry partners, dedicating yourself to improving customer satisfaction. Your commitment to excellent service will strengthen our reputation in the industry. Stay ahead of industry trends, regulatory changes, and emerging technologies to drive innovation in our claims handling processes. Your proactive approach will enable us to make informed decisions and continuously improve our services. Present reports and presentations that highlight key performance indicators, demonstrating your ability to effectively communicate complex information to different individuals or groups involved. Conduct on-site visits to clients in the event of a loss, investigating circumstances and building robust claims that lead to swift and favourable conclusions. Negotiate with insurers to secure the best possible settlement terms under the policy, showcasing your advocacy skills and commitment to achieving optimal outcomes. Knowledge: Strong understanding of commercial motor insurance policies, coverage types, and claims procedures is needed for this role. Brokerage experience is a must-have to ensure comprehensive comprehension of the industry. Your expertise in client relationship management is crucial in building and maintaining positive connections with our clients. Understanding of general and legal principles of insurance will further enhance your effectiveness in this role. Familiarity with relevant regulatory and legal frameworks is important to ensure compliance and adherence to industry standards. Skills: Your exceptional analytical, problem-solving, and decision-making skills are important for effectively handling claims. Excellent communication, negotiation, and interpersonal skills are important for effectively maintaining relationships with different individuals involved. A customer-focused approach will be instrumental in delivering exceptional service to our clients. Your ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment will contribute to your success in this role. Confidence, assertiveness, and resilience under pressure will enable you to navigate complicated situations with ease. Your experience in providing care, offering emotional support, guidance, and reassurance to clients in difficult or distressing situations, is highly valued. Qualifications: GCSE Maths and English (or equivalent) are required for this role. A level qualification is desirable. Possession of CII & CILA certifications is considered an asset. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve."]