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Underwriter Reporting to: Head of Renewals (South) Location: Home-based, covering a portfolio across South West England and Wales, with regular travel to client meetings across the region and twice-monthly team meetings at the Rearsby, Leicestershire office Position Type: Permanent, 35 hours per week Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: As a Commercial Underwriter, you will be responsible for managing and underwriting a portfolio of trade credit insurance policies across a range of industry sectors, including construction. You will assess, price and structure new and renewal business, working closely with brokers, clients and internal teams to deliver commercially sound underwriting decisions and support the continued growth of the Credit portfolio. This is an excellent opportunity for an experienced Underwriter to take ownership of a varied regional portfolio, develop strong broker and client relationships, and contribute to the continued growth of our Credit business. Key Responsibilities: Manage a portfolio of trade credit insurance policies across agreed sectors and territories Assess, price and structure new business opportunities using appropriate underwriting tools, including claims ratio analysis, excess calculations and pricing models Prepare renewal terms, present recommendations for approval where required, and negotiate terms with brokers and clients to support retention and premium targets Build and maintain strong broker and client relationships through regular meetings, including inception, renewal and mid-term reviews Proactively work with brokers to identify and develop new business opportunities, including existing insured and uninsured prospects Resolve day-to-day policy and credit limit queries, ensuring policy operations run smoothly for clients and brokers Work within allocated authority levels, referring matters for approval where required in line with company authorisations Liaise with Risk Underwriting, Sales, Customer Relations, Claims, and technical and administrative support teams to ensure effective policy servicing Maintain accurate records of meetings, correspondence, decisions and action points, ensuring agreed actions are followed up promptly Support senior underwriters and managers with portfolio activity, departmental projects, IT developments, testing, training and occasional marketing activity Skills and Experience Specification: Essential: Level 3 qualifications (A Levels, CII Certificate etc) or equivalent professional experience. Minimum of 3 years’ experience in commercial underwriting, trade credit insurance or broking, including managing a portfolio and working with brokers or clients Strong understanding of trade credit insurance, including pricing, policy structures, risk assessment and portfolio management. Commercially aware, with the ability to balance client needs, broker relationships, risk appetite and profitability Confident using Microsoft Office applications, including Word, Excel, Outlook and Teams, with the ability to accurately maintain data and records. Strong communication and relationship-management skills, with the ability to engage confidently with brokers, clients and internal stakeholders Highly organised, self-motivated and able to manage competing priorities while working independently Strong written communication skills and a good level of numeracy, with the ability to interpret data and make sound underwriting decisions A full UK driving licence with maximum 3 points, and ability to travel regularly across the region as required Desirable: Level 6 qualification (CII Advanced Diploma, Degree etc) Knowledge of the construction sector Knowledge of other specialist sectors relevant to trade credit insurance Export knowledge or experience supporting clients with international trade exposures Please note: We reserve the right to close this advert early, dependant on number of suitable applications. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":73,"slug":74,"title":75,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":689},"UK - Leicester (The Grange)","Job Title: Customer Service Advisor (known internally as Account Manager) Reporting to: Sales & Customer Services Manager Position Type: Permanent Hours: 8:30 to 5:00 Location: Rearsby, Leicester Overview: Qdos is a division of Tokio Marine HCC, focussing on the sale of Insurance and Consultancy services to UK based freelancers and contractors. Qdos are business insurance and employment status specialists dedicated to the self-employed. We provide business insurance and compliance advice to UK limited companies and sole traders as well as the recruitment agencies and businesses that engage them. We’re always looking for the best ways to get our customers the information they need, when they need it. Based in our purpose-built office in rural Leicestershire with countryside views, you will be part of a growing, sociable team with plenty of events and celebrations (we are rarely short of a few snacks in the office!). We are currently operating a flexible working policy which enables you to work from home two days a week and we have the opportunity to get involved in local environmental projects, volunteering days, and other optional activities. Hybrid working: 2 day a week to work from home (Monday & Friday) 3 days a week – Work in the office. (Tuesday, Wednesday and Thursday) The candidate will be in the office full time until training has completed. Job Purpose: As a Customer Service Advisor, you will be first port of call for new and existing customers enquiries into the business. Your primary responsibility will be to process insurance and consultancy service applications for both new business and renewals, whilst upholding a high degree of product knowledge and industry awareness. Your day will be a combination of phone, online chat, and admin responsibilities. This is a great opportunity for the right candidate to work within a highly successful organisation and in a fast-paced environment. The role will be based at: The Grange, Grange Avenue, Rearsby, Leicester, LE7 4FY (a beautiful manor house set within its own grounds and onsite parking available). Extensive training will be provided. Key Responsibilities: Contacting existing customers regarding renewal applications. Assist new and existing customers with queries via phone, email and online chat. Providing product information to new and existing customers. Assisting customers with administrative changes such as cancellations and updating contact details. Up-sell and cross-sell additional products. Liaise with underwriters regarding new insurance proposals. Adhere to compliance requirements. To maintain a high degree of product knowledge. No cold calling involved. Skills and Experience Specification: Essential: Experience in delivering amazing customer service. Experience with using CRM or equivalent systems. Experience in talking to people over the phone. Have strong active listening skills. Ability to use initiative to help our customers. Enjoy working in a fast-paced team. Are motivated to achieve positive results and reach targets. Basic knowledge of Microsoft packages. Desirable: Knowledge of insurance, the contractor market or the IR35 legislation. Experience with working in an office environment. Key Benefits Hybrid working options Non-contributory pension Funded private healthcare 25 days holiday (plus bank holidays) Wellbeing allowance Free parking What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":161,"slug":162,"title":163,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":692},"UK - London ( St Botolph )","Job Title: Claims Adjuster – Property D&F and Treaty Lines Location: St Botolph Building, City of London Position type: 35 hrs p\u002Fw (3 days in the office, 2 days home) Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The successful individual will be joining a highly motivated claims team working on Property D&F and Treaty lines, which include Property Risk & Cat, Engineering and other specialty lines of business, written in worldwide territories. The role is to ensure that claims are reviewed and settled in a timely and equitable manner, whilst constantly striving to develop and improve service and quality standards. Key Responsibilities: Regularly meeting with Underwriters to provide feedback with regards to the structure of their claims issues and related risk information with the goal to improve the overall standard of underwriting in the company Internal liaison with Actuarial, Ceded Reinsurance, Finance and Operations External liaison with Brokers, market leaders and retained experts Acting within an agreed claims handling authority across a varied portfolio of claims and upholding the departmental objectives Receiving and acting upon first notifications, updates, determining coverage and agreeing valid claims Handling claims electronically via ECF writeback and engaging in market meetings and conference calls when necessary To be actively present at market meetings and conference calls when relevant and necessary Ensuring customers are treated fairly at all times Practice and promote Tokio Marine HCC's Claims Value Proposition, to both internal and external contacts alike Adhering to Lloyd's Minimum Standards Undertake other ancillary work including static claims, diary management and other project work as and when required Take a leading role in other ad hoc activities that may be required Skills and Experience Specification: Essential: Experience in handling of Property (Direct and Reinsurance) claims across multiple lines of business and territories. 3+ years experience in the London Market An excellent knowledge of ECF and the Lloyd’s Claims Schemes Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers. Enthusiastic and possess good technical knowledge with a willingness to learn and work together with the wider team to maintain excellent service levels. Ability to work pro-actively with good organisational and time management skills. Good communication skills both written and verbal Desirable: Qualified or studying towards ACII qualification What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":48,"slug":49,"title":50,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":694},"Job Title: IT Category Manager Reporting to: Head of Sourcing Direct Reports: None Position Type: Permanent, full time, minimum 3 days in the office a week. Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Procurement and Workplace Management From identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity. Job Purpose: To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to build category strategies, lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice. Key Responsibilities: Working as part of the wider sourcing team across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial\u002Fcontractual risk management in the IT estate, through: - IT Category Management: developing category and sub-category strategies in partnership with key stakeholders and executing the effective delivery of the strategies - Providing a commercial advisory service to key stakeholders - Relationship and performance management for a portion of the IT strategic suppliers - Influencing the adoption of appropriate sourcing across key stakeholder groups - Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial\u002Fcontractual negotiations - Significant interaction with senior internal clients and representatives from suppliers - Creating and presenting impactful deal summaries\u002Frecommendations - Maintaining deal pipelines - Driving the ongoing development of the IT Sourcing capability - Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories. Skills and Experience Specification: Several years of experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively drive the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re-negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and\u002For co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task delivery What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":184,"slug":185,"title":186,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":696},"Job Title: Reserving Actuary Reporting to: Deputy Head of International Reserving Direct Reports: None Position Type: Permanent Hybrid Working arrangements: Working in the office Monday, Wednesday & Thursday Job Purpose: Reporting into the Deputy Head of International Reserving to support the UK actuarial function in all aspects of the reserving process including the evaluation of Solvency II technical provisions across the International Group. Key role requirements: 1. Supporting quarterly reviews of reserves in respect of P&C business written across TM HCC’s International Group platforms, including Financial Lines, Energy, Marine, Property, Renewables, Treaty, Accident & Health, Credit, Surety, Professional Indemnity and Liability lines. 2. Delivery of Solvency II technical provisions and related regulatory\u002FLloyd’s returns. 3. Leading ad-hoc deep-dive portfolio analyses and other relevant projects and feeding back insights to the wider business. 4. Identifying and leading technical and wider process enhancements to increase the efficiency and impact of existing processes. 5. Supporting periodic analysis of reserve risk to quantify and communicate the range of uncertainty around the actuarial best estimate and support the parameterization of key inputs to the internal capital model. 6. Liaising with other stakeholders across the company in a collaborative effort to improve processes and enhance the reputation of the actuarial team. Full details of each requirement are outlined below. Additional role expectations: Coordinate and review analysts’ work, providing timely performance feedback and training to ensure high professional standards are met at all times. Contribute to the growth of intellectual capital within the actuarial department through attendance and participation in professional development initiatives and events as well as sharing of specialized expertise with other members of the team. Demonstrate accountability and forward-looking approach in execution of work, so that processes are intuitive, dynamic and scalable, with appropriate audit trails. Skills and Experience Specification: Education: Bachelor’s degree in Actuarial Science, Mathematics, Statistics or related field. Fellow of the Institute and Faculty of Actuaries (FIA), Fellow of the Casualty Actuarial Society (FCAS) or similar. Essential: A minimum of 3 years core reserving experience involving practical application of actuarial methods and statistical techniques used in reserving of London Market P&C lines. Excellent written and verbal communications skills. Commercial awareness and knowledge of industry changes, legal updates and technical developments related to applicable areas of TM HCC’s business to proactively respond to changing business environment. Thorough knowledge of the regulatory environment, including specific responsibilities placed on the actuarial function as part of the Solvency II framework and Lloyd’s guidance for the setting of syndicate reserves. Strong analytical skills with aptitude for detail and ability to apply advanced problem-solving skills. Advanced proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word). Programming aptitude \u002F experience e.g. VBA, SQL, Python, R or similar. Desirable: Proficiency and experience working with ResQ, Psicle and Power BI. Requirements: additional information. Supporting quarterly reviews of reserves. Work covers: Appropriate application of actuarial loss reserving techniques and expert judgement. Timely delivery and communication of results to management, relevant committees and heads of underwriting business units. Involvement in drafting formal TAS compliant reports produced by the UK actuarial function. Coordinate and review analysts’ work, providing timely performance feedback and training to ensure high professional standards are met at all times. Liaise with finance, claims management and business intelligence as necessary. Co-ordinate with actuarial teams based in the United States to ensure International actuarial input is relevant and timely. Identification and implementation of technical and other process enhancements to increase the efficiency of the reserve review process and controls around data quality. Ongoing development and enhancement of actuarial methods and diagnostic tools applied in reserving analyses and monitoring of claims watchlist items and loss trends. Maintenance and further development of detailed documentation of reserving assumptions and methodology as well as actuarial procedure documents. Support with ad hoc requests from management, regulators and auditors as required, including liaising with the external actuaries to ensure timely provision of the annual Statement of Actuarial Opinion for TM HCC Syndicate 4141. Delivery of Solvency II technical provisions and related regulatory\u002FLloyd’s returns, including: Update and development of key processes, model variables and assumptions used to assess Solvency II technical provisions. Timely delivery and communication of Solvency II technical provision output to management. Assist other business units regarding regulatory matters related to Solvency II technical provisions as required, including help with completing regulatory submissions and resolving queries from the regulator. Leading ad-hoc deep-dive portfolio analyses and other relevant projects including: Lead meetings with underwriters and claims teams to inform the scope of deep-dive analyses. Undertake and\u002For support analysts in performing analytics to further understanding of the portfolio and current trends. Carry out research on market developments. Prepare reports and memos summarising findings from the deep-dive analyses. Identify and support in the implementation of enhancements in actuarial datasets, analysis and dashboards to enrich the BAU process. Feedback findings to key stakeholders. Identifying and leading technical and wider process enhancements including: Keep abreast of the latest market reserving practices. Proactively identify areas for development within the reserving and technical provisions processes. Participate in team workshops to develop proposals for development. Undertake or manage analysts in designing and implementing process and MI improvements. Periodic analysis of reserve risk including: Specifying and calibrating a set of statistical distributions used to model reserve risk as part of the capital setting process. Contribute to internal model validation by implementing improvements to address prior validation findings and assisting with validation queries. Liaising with other stakeholders across the company. Work covers: Forming relationships with key stakeholders across the Tokio Marine Group; including leadership within the relevant underwriting and claims teams. Contributing to the sharing of intellectual capital across the organisation on emerging practices and technological developments. Identifying opportunities to collaborate with other functions and support in workshops to develop proposals for development. Leading and\u002For supporting analysts in completing collaborative projects. “Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":96,"slug":97,"title":98,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":699},"UK - London (20 Fenchurch)","Department: Marine & Energy Liability Location: City of London Reporting to: Head of Marine and Energy Liability Direct Reports: None Position Type: Perm Working Arrangement: Hybrid – 3 days in the office Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To play a key role in the profitable development and management of the Marine & Energy Liability (MEL) portfolio, with a particular focus on Energy Liability. The Senior Underwriter will underwrite and develop new and existing business, contribute to portfolio strategy and Business Plan delivery, and build strong relationships with brokers, clients and internal stakeholders. The role requires strong technical underwriting judgement, commercial awareness and the ability to identify and develop profitable opportunities across the Energy sector. Key Responsibilities: Underwrite new and renewal MEL business through Lloyd’s and the Company, within agreed authority, underwriting guidelines and the Business Plan. Take a leading role in underwriting and developing Energy Liability business, including Upstream, Midstream, Downstream, Power, Renewables, Drilling & Services Contractors and Onshore\u002FOffshore Construction. Assess and price complex risks, including exposures, loss experience, contractual arrangements, policy coverage and appropriate terms and conditions. Contribute to the development and implementation of the MEL underwriting strategy and Business Plan, with a focus on sustainable profitability and portfolio balance. Undertake account and portfolio performance analysis, identifying trends, emerging exposures and areas requiring underwriting action. Proactively develop new and existing broker relationships and identify profitable new business opportunities. Represent and promote the business with brokers, clients and other internal and external stakeholders. Present risks at Peer Review and contribute to technical underwriting discussions across the division. Work collaboratively with Claims, Actuarial, Exposure Management and other functions to support effective underwriting and portfolio management. Support the training, mentoring and development of junior members of the team. Maintain high underwriting and file-management standards and ensure compliance with applicable legal, regulatory and governance requirements. Remain current with market, legal and industry developments affecting Marine & Energy Liability, particularly developments across the Energy sector. Skills and Experience Specification: Essential: Ideally five years’+ relevant Energy Liability underwriting experience with a strong understanding of the Lloyd’s and international (re)insurance markets. Strong technical knowledge of Energy Liability, including relevant exposures, pricing methodologies, contractual considerations and policy coverages. Broad understanding of Energy segments including Upstream, Midstream, Downstream, Power, Renewables, Drilling & Services Contractors and Onshore\u002FOffshore Construction. Knowledge of both North American and International business and relevant market networks Strong broker relationships with the ability to develop and originate new business. Sound commercial judgement, negotiation and underwriting decision-making skills. Good understanding of legal and contractual concepts relevant to liability underwriting. Experience with electronic trading platforms including PPL and\u002For Whitespace. Degree educated or equivalent experience. Strong numerical, analytical and account performance analysis skills. Excellent written and verbal communication and presentation skills. Strong relationship-building and negotiation capabilities. Collaborative team player with the ability to mentor and develop junior colleagues. Proficient in Microsoft Office, particularly Excel; Power BI experience advantageous. Desirable: Fluency in additional languages advantageous. Experience of Marine Liability underwriting would be desirable to provide cover to the wider team when required. ACII qualified, working towards ACII or equivalent qualification advantageous but not essential. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":10,"slug":11,"title":12,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":701},"Job title: Underwriting Assistant Reporting to: Head of Delegated Underwriting and Canadian Liability – Professional Risks Location: City of London Position type: Permanent, 35 hours per week Hybrid: Minimum 4 days in the office, Maximum 1 day working from home Overview: Why TMHCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Speciality Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, Tokio Marine HCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our values to be a Good Company, and so is a desire to grow and provide creative and innovative solutions to our clients. The role: This role will provide full administrative support to the Canadian Liability Underwriting Team. Key Responsibilities: In supporting the underwriting team's efforts in maintaining a successful and profitable account, you will be involved in the following tasks: Assisting with the processing and reporting of Canadian binding authorities Providing a service to and developing relationships with a panel of brokers Collating information to facilitate the monitoring of the performance of the portfolio Following the Liability team’s administrative procedures and dealing with any issues Liaising with claims personnel and responding to requests for information Undertaking specific ad-hoc projects as and when required Administration of the renewal process including chasing up of outstanding renewals Liaising with administrative support staff and providing assistance where required Skills and Experience Specification: Essential A minimum of two years’ relevant Liability experience with an insurance company, Lloyd’s syndicate, broking firm, MGA or coverholder. Good organisational skills and a proven ability to solve problems and meet deadlines Experience of working within a similar role (typically one\u002Ftwo years’ experience) Strong analytical skills to assist in the management and reporting of the portfolio Excellent communication skills (verbal and written) to support relationship building Minimum three “A” levels at Grade C or above (or equivalent) A high level of IT literacy Desirable Experience of handling binding authority agreements Experience of Canadian business Knowledge of London Market\u002FLloyd’s placement\u002Fadministrative processes Relevant insurance qualifications “Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.” #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":294,"slug":295,"title":296,"location":13,"raw_job_location_address_addressLocality":703,"raw_hiringOrganization_logo_url":13,"raw_description":704},"UK - Bridgend","Job Title: Claims Technician Location: Bridgend, Wales Position Type: 35 hours per week, Permanent Hybrid Working: 3 days in the office Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Our experienced claims professionals use their specialised expertise to handle even the most complex claims seamlessly. You will handle a caseload of Household and Commercial claims on behalf of Tokio Marine HCC as part of the internal claims department. You will become part of a growing team, taking claim notifications and settling claims, whilst excelling in customer service. Our focus is on excellence and creating a culture of continuous improvement. As a Claims Technician, you will play a critical role in the claims team by managing and resolving claims for our customers. You will work closely with your colleagues to bring claims to resolution, whilst interacting with brokers, clients and experts, whilst taking ownership of critical issues relating to the overall claims experience. This exciting role, within the newly formed team, will require you to correspond in written form, in addition to handling phone calls when required. You will have an increasing handling authority, as progression within the role occurs. As part of this opportunity, full training will be available, although the candidate will be expected to develop their own skills and improve service and quality standards, whilst being accompanied by an experienced team. Key Responsibilities: Handling of insurance claims, primarily Property Claims (Household\u002FCommercial) Ability to manage a caseload of claims from a desktop level, showing effective organisation Caseload\u002FCustomer management of claims from start to finish Make effective and prompt decisions in respect of policy cover Able to communicate decisions clearly over the phone and in written form Maintain accurate file reserves. Ensures customers are treated fairly and in accordance with FCA Guidelines. Provide claims support and expertise for underwriting queries, interpreting and applying policy coverage Skills and Experience Specification: Essential: Ideally experience of working within a claims team. Proficient written and verbal communication skills. Ability to meet specific deadlines and manage workloads A committed and flexible approach, whilst taking accountability for own actions Good attention to detail and understanding of the importance of accurate and thorough data capture Providing support, technical knowledge and acting as a referral point. Desirable: Experience of managing and handling referrals from Delegated Authorities. Experience of working with domestic and commercial Insurance claims, involving decision making. Previous phone and written based customer service experience. Insurance Qualifications (Cert CII \u002F Cert CILA) What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":706,"slug":707,"title":708,"location":13,"raw_job_location_address_addressLocality":709,"raw_hiringOrganization_logo_url":13,"raw_description":710},79006,"claims-adjuster-professional-indemnity-hcc-service-co-uk-branch","Claims Adjuster – Professional Indemnity","UK - Bristol","Job Title: Claims Adjuster – Professional Indemnity Reporting to: Senior Claims Adjuster Location: Bristol Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To make up a 3-person Professional Indemnity claims team based in Bristol (alongside an underwriting team) which in itself is part of a larger team based in London and South Wales. There will be regular visits to and inclusion in London-based activities. You will be dealing with claims under primary risks written 100% by the company across a broad variety of professions. The successful candidate will join with an appropriate authority within the team, handling medium and high value complex cases whilst reporting within the appropriate structure. Key Responsibilities: Processing information onto the claims system (Guidewire). Identifying relevant facts, documents and formulating appropriate requests for information. Handling claims within your authority. Drafting appropriate case summaries; strategies and Large Loss Reports. Instructing Panel lawyers and handling accordingly. Setting case reserves in line with our philosophy. Corresponding and conversing with brokers, insureds and third parties. Attending meetings and mediations with third parties. Attending team meetings monthly. Apprising and meeting with reinsurers where necessary. Performance Objectives: To be able to manage case load to a very high standard achieving optimal outcomes. To draw on skills and experience to negotiate those outcomes whilst maintaining strong relationships with our brokers and policyholders. To work effectively as a member of a highly motivated, experienced and technically proficient team that works closely together and with underwriters: sharing knowledge and experience to provide the best service and product. Skills and Experience Specification: Essential: At least 3-5 years’ experience handling Professional Indemnity claims. Full\u002Fpartial ACII qualification or relevant degree. Experience using Microsoft Office Packages (Excel, Outlook, Word). A working knowledge of insurance law and interpretation of policy terms and conditions. Ability to handle in excess of 100 primary single insurer claims \u002F notifications. Desirable: Experience of construction, accountants, IT and media claims. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-BU1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":712,"slug":713,"title":714,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":715},79008,"senior-dynamics-365-crm-developer-hcc-service-co-uk-branch","Senior Dynamics 365 CRM Developer","Job Title: Senior Dynamics 365 CRM Developer Position Type: Full time, permanent Location: Bridgend Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose This role demands deep expertise in Microsoft Dynamics 365, Azure Cloud, and Microsoft Power Platform, paired with strong skills in web technologies, API development, and systems design. You will lead the customization and optimization of our Dynamics 365 CRM, mentor team members, and collaborate with technical leadership to shape architectural rollouts, all while ensuring security, scalability, and performance across our interactive web platforms. Key Responsibilities Relying on extensive experience and judgment, this role offers substantial latitude for decision-making with minimal oversight, including: Microsoft Dynamics 365 CRM Development Customize and optimize Microsoft Dynamics 365 CRM to align with business requirements. Integrate client APIs into Dynamics 365 using Azure Cloud services and Microsoft Power Platform tools (Power Apps, Power Automate). Design and develop plugins, workflows, and custom entities to enhance CRM functionality. Build and maintain web applications tied to Dynamics 365 using C#, ASP.NET (Core and MVC), JavaScript, HTML, and CSS. Write efficient SQL queries for reporting and data management within Dynamics 365 and relational databases (e.g., SQL Server). Mentorship Mentor developers in daily tasks, promoting best practices and quality software design. Assist with enhancing development standards, peer review other developers' code, and provide coaching as needed. Cloud & Systems Architecture Leverage Azure Cloud services (Azure Functions, Azure SQL) to support Dynamics 365 deployments. Collaborate with the CIO and technical teams to plan architecture rollouts and process improvements. Ensure the availability, security, and scalability of CRM and web applications hosted in the cloud. Troubleshoot infrastructure issues and optimize resources for cost efficiency and performance. Web Development & Integration Enhance front-end features for contest websites and portals using JavaScript, HTML, and CSS. Develop RESTful APIs and manage data exports between Dynamics 365 and third-party platforms. Work with cross-functional teams to integrate CRM with external systems and On Call International’s interactive products. Performance Objectives First 30 Days: Familiarize yourself with the business' operations, IT systems, and Dynamics 365 CRM environment. Gain a deep understanding of existing web applications and their integration points. Meet with senior developers and team members to align on goals and projects. First 90 Days: Begin customizing Dynamics 365 CRM and managing Azure-based infrastructure. Implement new CRM features and optimize performance for the business' web platforms. Mentor team members on development tasks and contribute to architecture planning. Integrate Dynamics 365 with client platforms and optimize queries for analytics and updates. Required Skills and Experience Extensive experience developing and customizing Microsoft Dynamics 365 CRM solutions: Customer Service Module Sales Module Field Service Module Marketing\u002FCommerce Module Previous experience working with Azure Cloud technologies and Microsoft Power Platform. Previous experience building websites, web APIs, and working in Agile\u002FScrum environments. Strong expertise in C#, ASP.NET, JavaScript, HTML, CSS, and SQL Server. Proficiency with relational (SQL Server) and NoSQL databases, including query optimization. Advanced knowledge of Git and DevOps tools (e.g., Docker, Jenkins). Bachelor’s degree in a related field or equivalent education\u002Fexperience. Preferred Qualifications Microsoft Dynamics 365 certification (e.g., MB-200, MB-400). Microsoft PowerApps Platform certifications Azure experience or Azure Certification (Solutions Architect or Developer). What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":717,"slug":718,"title":719,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":720},79010,"casualty-catastrophe-analyst-hcc-service-co-uk-branch","Casualty Catastrophe Analyst","Job Title: Casualty Catastrophe Analyst Reporting to: Lead Catastrophe Modeller Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To support the development and application of TMHCC’s approach to cyber and casualty catastrophe risk, including the identification, quantification, and monitoring of accumulation and clash exposures across the portfolio. The role will focus on analysing low-frequency, high-severity events, including casualty-driven, cyber-driven and cross-class scenarios, and their potential impact on the business. This includes supporting underwriting decision-making, exposure management, and capital modelling. The successful candidate will work closely with underwriting teams, risk, and capital modelling functions within the Exposure Management framework. Key Responsibilities: Support the development and maintenance of frameworks to identify and monitor casualty, cyber catastrophe and clash exposures across relevant lines of business. Perform portfolio analytics to assess accumulations by industry, geography, policy structure and other key risk drivers, including cyber aggregation and systemic exposures. Develop and run casualty and cyber catastrophe scenarios (e.g. mass litigation, industrial events, large-scale cyber incidents and cyber-triggered casualty losses) and quantify their potential financial impact. Contribute to the integration of casualty and cyber catastrophe risk into internal capital models, working closely with the capital modelling team. Assist in the development and enhancement of internal tools, methodologies and data processes for casualty and cyber exposure management. Produce regular reporting on casualty and cyber exposures, accumulations and key risk scenarios for internal stakeholders. Engage with underwriting teams to provide insight on accumulation risk, including casualty–cyber clash exposures, and support portfolio management decisions. Monitor emerging risks and external trends (including legal, technological and regulatory developments), translating these into relevant exposure insights. Performance Objectives: Establish a robust view of casualty and cyber accumulation risk across the portfolio, including delivery of initial scenarios and regular, reliable reporting. Deliver actionable insight to underwriting and Exposure Management, particularly in relation to casualty–cyber clash exposures and portfolio risk concentrations. Enhance casualty and cyber catastrophe analytics and methodologies, including improvements to data, tools and scenario design. Support the integration of casualty and cyber catastrophe risk into capital modelling, ensuring appropriate representation of tail risk. Skills and Experience Specification: Essential: Relevant experience in casualty and\u002For cyber insurance or reinsurance (e.g. Liability, Financial Lines, Cyber), ideally within exposure management, pricing, capital modelling or a similar analytical role. Strong analytical and quantitative skills, with experience in data analysis and scenario-based approaches. Good understanding of accumulation risk, including cyber aggregation and systemic risk, and an awareness of capital modelling concepts. Experience using analytical tools such as Excel and at least one of SQL, Python or R. Strong communication skills, with the ability to present analytical outputs clearly to a range of stakeholders. Proactive and self-motivated, with the ability to manage and prioritise work in a developing area. Desirable: Exposure to catastrophe, cyber or capital modelling. Familiarity with regulatory frameworks (e.g. Solvency II, Lloyd’s). Understanding of casualty and cyber market dynamics, including claims development, cyber event drivers and social inflation. Experience working with large or complex datasets. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":722,"slug":723,"title":724,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":725},79011,"claims-adjuster-senior-claims-adjuster-marine-hcc-service-co-uk-branch","Claims Adjuster \u002F Senior Claims Adjuster - Marine","Job Title: Claims Adjuster \u002F Senior Claims Adjuster – Marine Location: City of London Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office, 2 days working from home Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To manage and handle Marine claims within the London Market Claims team. Reporting to the Marine Assistant Claims Manager in the day-to-day operation and control of the claims function, to ensure that the Marine Team process and settle claims in a timely and equitable manner, whilst constantly striving to develop and improve service and quality standards. Key Responsibilities: Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company. Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist underwriters and claims adjusters to progress. Ensures all claims allocated are controlled within company philosophies and SLA’s Providing departmental reports including SLA’s, Metrics on a monthly \u002F Quarterly basis. To be present at market meetings and conference calls when necessary. Ensures customers are treated fairly at all times. Ensures all complaint related issues and all such incidents are logged and concluded in accordance with company policy. Practices and promotes at all times Tokio Marine HCC core values, to both internal and external contacts alike. Undertake any other ad hoc activities\u002Fproject work required. Participation in mentoring and training of team members ( Senior Adjuster) Skills and Experience Specification: Claim Adjuster - Ideally 2+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability. Senior Claims Adjuster - Ideally 5+ years experience of Marine claims, ideally including US Liability experience in the London Market, or\u002Fand freight liability. An excellent knowledge of ECF and the Lloyd’s Claims Schemes. Good experience of handling Binder and Delegated business would be advantageous. Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers. Exceptional time management skills are essential and to be able to adapt quickly into the role. Excellent written and verbal communications skills are essential. IT literate Excellent organization skills ACII qualification or working towards. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":343,"slug":344,"title":345,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":727},"Job Title: Tax Manager Reporting to: Head of Professional Services Position Type: Permanent, 3 days in the office and 2 days WFH. The Professional Services Manager plays a key role in supporting the Head of Professional Services in the delivery and development of Qdos' Professional Services offering. The role provides senior-level technical expertise across a broad range of consultancy assignments, with a particular focus on IR35, employment status, employment taxes and personal tax matters. The Tax Manager is responsible for reviewing and assuring the quality of technical outputs, ensuring advice and deliverables meet the highest professional standards. Acting as the primary point of technical escalation within the team, the role provides guidance on complex client matters and supports the resolution of technical queries. In addition, the Tax Manager mentors and develops Tax Consultants, promoting technical excellence, knowledge sharing and continuous professional development across the team. The role contributes to the successful delivery of consultancy projects while supporting business growth, client satisfaction and the maintenance of Qdos' reputation as a trusted tax and employment status specialist. Key Responsibilities: Consultancy Delivery Act as the first point of technical review and escalation for consultancy projects relating to IR35, Off-Payroll Working, employment status, employment taxes and personal tax matters, ensuring technical accuracy, consistency and quality of advice provided to clients. Provide specialist technical advice and practical solutions to clients on complex tax and employment status matters. Supporting the management the delivery of consultancy assignments, ensuring work is completed to agreed quality standards and timescales. Review and approve technical reports, advisory opinions, audit findings and client recommendations prepared by Tax Consultants. Support the Head of Professional Services on significant or high-risk client engagements. Assist with the enhancement of consultancy methodologies, processes and service offerings. Technical Oversight and Quality Assurance Act as the primary technical escalation point for Tax Consultants on complex advisory matters. Ensure consistency, accuracy and technical quality across consultancy outputs. Develop and maintain technical guidance, templates and best-practice processes. Monitor legislative, case law and HMRC developments relating to employment status, IR35, employment taxes and personal tax matters. Communicate relevant technical developments and practical implications across the Professional Services team. Support departmental quality assurance activities and continuous improvement initiatives. HMRC Enquiries, Disclosures and Settlements Manage and support HMRC enquiries involving IR35, employment status, employment taxes and personal tax issues. Prepare and review technical representations, correspondence and submissions to HMRC. Support clients through disclosures, compliance interventions and settlement opportunities. Complete technical calculations, liability assessments and settlement positions. Liaise with HMRC, clients and professional advisers to achieve effective and commercially appropriate outcomes. Employment Tax and Personal Tax Advisory Provide technical advice on employment tax matters, including PAYE, National Insurance Contributions, CIS and National Minimum Wage compliance. Identify and assess tax risks and provide practical recommendations to support client compliance. Support employment status audits and workforce compliance reviews. Review technical analyses and calculations prepared for consultancy assignments. Assist clients in understanding and managing tax compliance obligations and exposures. Team Development Provide day-to-day mentoring, coaching and technical support to Tax Consultants. Deliver internal technical training, workshops and knowledge-sharing sessions. Promote a culture of technical excellence, professionalism and continuous improvement. Support performance management and development activities where appropriate. Client Relationship Management Build and maintain strong client relationships through the delivery of high-quality technical advice and service. Act as a trusted adviser to clients on employment status and tax-related matters. Support client retention and growth through excellent service delivery. Contribute technical input to proposals, client presentations and consultancy scoping activities. Contribute technical content, guidance materials, webinars and articles that support client engagement and business development activities. Skills and Experience Specification Essential ATT qualified or qualified through significant relevant professional experience. Reasonable exposure to advising on IR35, Off-Payroll Working and employment status matters. Strong knowledge of employment tax and personal tax compliance requirements. Experience with HMRC enquiries, disclosures and settlement discussions. Ability to interpret legislation, HMRC guidance and case law and apply findings in a practical commercial context. Strong technical review and quality assurance skills. Experience mentoring, coaching or developing technical colleagues. Excellent written and verbal communication skills. Strong organisational and project management skills. Commercial awareness and client relationship management experience. Ability to manage multiple client engagements and competing priorities. Desirable ATT, ACCA or ACA qualification or qualified by experience. Experience supporting larger corporate or enterprise clients. Knowledge of contingent workforce compliance and workforce risk management. Experience delivering client training, webinars or technical presentations. Experience working within a consultancy, legal or professional services environment. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":271,"slug":272,"title":273,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":729},"Job Title: Risk Engineering Coordinator Reporting to: Deputy Head of Risk Engineering Direct Reports: n\u002Fa Position Type: 12mth Fixed Term Contract – Maternity cover Location: City of London Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Responsible for the coordination and administration of risk engineering related services within the TMHCC Japanese Business division. Key Responsibilities: The role includes responsibility for: Provide support for the Risk Engineering team in the UK and Europe. Assist Head of Risk Engineering (HRE) and his Deputy in establishing the survey list. Allocate survey requests to TMHCC Risk Engineers in conjunction with the HRE & Deputy. Distribute completed loss prevention reports to UWs\u002Fbrokers\u002Fcustomers. Allocate survey requests and coordinate Third-Party Risk Engineers in conjunction with the HRE & Deputy and distribute completed reports. Also processing of the associated invoices. Generate reports detailing performance against KPI’s for the Risk Engineering team. Complete follow-ups where reports indicate delays in the survey process. Be office point of contact for Risk Engineering and when required providing assistance to Underwriting, Global Services, Business Development and Claims departments. Content development and management of internal & client resources. Assist in maintaining the report writing platform and associated documentation. Maintaining the department pages\u002Fsection on the intranet system (the Port). Manage risk improvement follow ups, reporting and updating on the report writing platform. Assist underwriting develop relevant departmental reports. Be the focal point for Japanese Business departmental reporting. Administration: Distributing risk engineering correspondence to team members. Content management of internal resources to support our field operations. Creating and maintaining the electronic and paper filing systems. Preparing monthly and quarterly engineering activity and UW management reports and general departmental administration. Be the point of contact for UWs, brokers and Policy holders. Organise the preparation of risk improvement status report forms and the publication of survey reports, covering letters and status reports to clients\u002Fbrokers, as necessary. Discuss new survey requests with the HRE & Deputy and allocate them to the engineers as required. Provide administrative support for key client account meetings. Monitor Fire Protection and Fire Detection systems impairment notifications for all accounts received via e-mail and to pass these on to the RE\u002FUW concerned for review and necessary action. Also, to respond back to the sites if requested by the RE with appropriate comments, questions etc., and to follow-up as necessary. Store location information to the appropriate folders. Make appointments, and arrange meetings, on behalf of the Risk Engineering team as required. Assist with internal Risk Engineering training \u002F presentations. Assist with organising Risk Engineering Seminars. Assist with travel arrangements as required. Information Technology: In conjunction with IT, assist in maintaining the report writing platform (currently RE-Port) and liaise with the support team to correct system problems. In conjunction with IT, provide support for RE-Port. In conjunction with IT, provide RE-Port training to system users as required. Assist with user acceptance testing once RE-Port system upgrades have passed through the IT system testing process. Generating bespoke management & UW reports from RE-Port (SQL Reports) and the TMHCC reporting system as requested. Verifying, assuring and correcting the quality of the data in the RE-Port system. Develop reports and data from RE-Port to help track risk improvements and UW requirements, etc. Help develop and maintain the Risk Engineering tools\u002Fspreadsheets. Other Job Functions: Special assignments and projects assigned by management. Champions the company values and works in accordance with the organisational behaviours. To be aware of and comply with the relevant rules and regulations in relation to Financial Crime & Conduct. Skills and Experience Specification: Qualifications A-Levels or higher and with relevant coordination and administration work experience. Technical Capabilities Demonstrated knowledge of Microsoft Office applications (advanced Excel). Knowledge of underwriting tools is preferred but not essential e.g., Eclipse, Power BI, etc. Experience of managing processes, systems and administrative responsibilities, including relevant liaison with key stakeholders, preferably within an insurance company or similar organisation. Knowledge of SQL Report Services is desirable but not essential Essential Skills Self-motivated, enthusiastic and innovative Accuracy and attention to detail Deadline and results focused Ability to work under pressure Good time management and planning skills Team Player Communication skills Analytical Interpersonal skills Willingness to work with other branches in Europe What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":312,"slug":313,"title":314,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":731},"Job Title: Claims Business Analyst Reporting to: Claims Product Manager Direct Reports: None Position Type: Permanent, 35 hours per week Working Pattern: 3 days in the office and 2 working from home Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of insurance. Tokio Marine HCC is one of the world’s leading specialty insurers. With deep expertise in our chosen lines of business, a strong track record and a solid balance sheet, we evaluate and manage risk with confidence. Looking beyond profit, empowering our people, delivering on our commitments and developing creative solutions for clients are central to our values. To support this ambition, we continually improve our customer-focused business and provide the systems, solutions and technology that enable sustainable growth and innovation. Our evolution depends on attracting people with a range of perspectives and backgrounds, building open and trusting relationships, and creating an environment where fresh ideas and constructive challenge are valued. Job Purpose: Tokio Marine HCC is seeking an experienced Claims Business Analyst to join the Claims Performance team. Working closely with Claims stakeholders, Product, Technology and Change teams, you will identify business needs, analyse processes and define solutions that support the strategic and operational development of our Claims capabilities. You will act as the bridge between business and delivery teams, ensuring requirements are clearly understood, documented, validated, prioritised and delivered in a way that achieves the intended business outcomes. The role provides exposure to multiple Claims products, processes, systems and transformation initiatives across the wider insurance value chain. This is a product-focused role, not a project delivery role, and will operate within an Agile product environment. Reporting to the Claims Product Manager, you will facilitate workshops, document requirements, analyse current and future-state processes, support backlog development and help ensure solutions are fit for purpose. Previous Claims experience and working knowledge of London Market Claims operations and systems are preferred, together with the ability to collaborate effectively with stakeholders at all levels. Key Responsibilities: Work with Claims stakeholders to understand strategic objectives, business challenges, operational needs, capabilities and processes. Elicit, analyse, document and validate business and functional requirements using appropriate business analysis techniques. Facilitate workshops, interviews and requirements-gathering sessions across Claims, Operations, Product, Technology and Change teams. Translate business needs into clear epics, features, user stories, use cases, functional and non-functional requirements, acceptance criteria and process documentation. Work with Product Managers, Product Owner, Engineering Delivery Lead developers, data teams and Quality Assurance teams to ensure requirements are understood and delivered as intended. Create and maintain business analysis artefacts, including business requirements documents, process maps, data models, user journeys, use cases and requirements traceability matrices. Support the Claims Product Owner with backlog refinement and prioritisation, ensuring items are sufficiently defined and ready for delivery. Define and validate acceptance criteria, ensuring alignment with agreed business outcomes, control requirements and stakeholder expectations. Support User Acceptance Testing planning and execution, including test scenario development, defect triage, issue clarification and resolution. Maintain requirements traceability and support change control throughout the product or project lifecycle, from initial requirement through deployment and post-release validation. Conduct impact assessments, root-cause analysis and gap analysis to support business and technology change initiatives. Provide analysis and insight to support prioritisation decisions, including business value, risks, assumptions, issues, dependencies and implementation impacts. Assess and help optimise Claims processes to improve operational efficiency, colleague experience, customer outcomes, data quality and control effectiveness. Contribute effectively in Agile and Waterfall environments, participating in relevant ceremonies, governance forums and delivery activities. Create clear, concise and high-quality deliverables and support knowledge transfer and continuous improvement across the Claims Performance team. Skills and Experience Specification: Essential: Demonstrable experience as a Business Analyst, preferably within the insurance industry or another regulated environment. Experience eliciting, analysing, documenting and validating business and functional requirements. Experience producing business requirements documents, epics, features, user stories, use cases and clear acceptance criteria. Experience facilitating requirements workshops and stakeholder interviews, including constructively challenging assumptions and resolving ambiguity. Strong process-mapping skills using recognised modelling techniques and the ability to document processes at appropriate levels of detail. Experience creating and maintaining requirements traceability and supporting backlog refinement. Experience supporting User Acceptance Testing and working with business and testing teams throughout the delivery lifecycle. Experience working within Agile and Waterfall delivery methodologies. Strong analytical, problem-solving and critical-thinking skills. Understanding of the regulatory, compliance and control environment in which an insurance company operates. Strong stakeholder management, written communication and influencing skills, including the ability to explain business and technical concepts clearly. Understanding of insurance business processes, organisational structures and capability models. Proficiency in Excel for analysis, validation and requirements support, and experience working with delivery tools such as Azure DevOps or equivalent. Desirable: Previous experience of Claims processes, Claims operations and the end-to-end policy and claims journey. Working knowledge of London Market Claims systems and platforms, such as ECF2, Guidewire ClaimCenter, Sequel Claims or Genius. Experience working closely with Product Owners or Product Managers in a product-led environment. Exposure to Claims transformation or wider business change programmes. Experience of Target Operating Model design, business capability modelling or process taxonomy development. Experience producing entity relationship diagrams or supporting data analysis, reporting and Power BI requirements. Experience collaborating with data engineering teams or working with cloud-based data platforms. Experience applying strategic analysis techniques where relevant to business change. Professional Business Analysis qualification from BCS, IIBA or an equivalent body. London Market qualifications such as LM1, LM2 or LM3. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":733,"slug":734,"title":735,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":736},79015,"cyber-security-architect-hcc-service-co-uk-branch","Cyber Security Architect","Job Title: Security Architect Reporting to: International CISO Direct Reports: N\u002FA Position Type: Full Time Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. This role sits within: IT We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: To define, lead, and evolve security architecture across the international business division of TMHCC, ensuring security is embedded by design across business and technology initiatives. As a senior member of the International Security team, you will provide strategic direction, establish security architectural standards, and work closely with architecture, engineering, infrastructure, and business teams to design secure, scalable solutions. Reporting to the International CISO, you will oversee the alignment of security controls with enterprise risk, regulatory requirements, and business objectives. Key Responsibilities: Define and maintain the enterprise security architecture framework, standards, and reference architectures aligned to industry best practices (e.g. NIST, SABSA, TOGAF). Provide architectural oversight and governance for major technology initiatives, ensuring security risks are identified, assessed, and mitigated early in the lifecycle. Lead the design and assurance of secure architectures across applications, cloud, infrastructure, and data platforms. Act as a trusted advisor to senior IT and Architecture leadership, translating business requirements into secure architectural solutions. Establish and enforce security design principles, patterns, and guardrails to support secure-by-design and DevSecOps practices. Drive the integration of security controls into enterprise platforms, including identity, network, cloud, and application ecosystems. Lead threat modelling and risk assessments for complex systems and emerging technologies in line with Enterprise Security architecture frameworks Collaborate with engineering, operations, and security teams to ensure consistent implementation of architectural standards and controls. Support regulatory compliance and audit activities by ensuring architectures align with internal policies and external requirements. Establish and maintain a robust, scalable security architecture that aligns with TMHCC’s business strategy, risk appetite, and regulatory obligations. Provide effective architectural governance across programmes and projects, ensuring security risks are proactively identified and mitigated. Drive adoption of secure-by-design principles and architectural standards, improving consistency, resilience, and security maturity across the organisation. Skills and Experience Specification: Essential: Experience in cyber security, with significant experience in security architecture. Proven experience designing and implementing security architectures across cloud (AWS\u002FAzure), applications, infrastructure, and data platforms. Experience applying security frameworks and standards (e.g. NIST CSF, CIS, SABSA, TOGAF). Deep understanding of identity and access management, network security, cloud security, and application security principles. Experience leading threat modelling, risk assessments, and security design reviews for complex systems in accordance with threat modelling frameworks (e.g. STRIDE). Ability to translate business and technical requirements into secure architectural designs and patterns. Strong stakeholder management skills, with experience influencing senior leadership and cross-functional teams. Experience establishing architectural governance, standards, and security design authority processes. Excellent communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences. Relevant certifications (e.g. CISSP, CCSP, or equivalent). Familiarity with Zero Trust architectures and modern security models. Desirable: Experience within financial services or regulated industries. Experience with applicable UK and EU regulation (e.g. DORA and GDPR) Experience with containerisation, Kubernetes, and microservices security. Knowledge of emerging technologies and security implications (e.g. AI\u002FML). General Architecture certifications (e.g. TOGAF) What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":738,"slug":739,"title":740,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":741},79016,"devops-and-automation-engineer-contract-hcc-service-co-uk-branch","DevOps and Automation Engineer (Contract)","DevOps and Automation Engineer Contract: Outside IR35 Duration: 6 months Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. This assignment will be to work with the DevOps and Automation Manager to create and deliver the DevOps and Automation roadmap with a heavy focus on “Everything Ephemeral” including Agentic AI and ephemeral environments. Key responsibilities and deliverables: Liaise closely with IT Delivery Managers, including participation in regular Sprint planning meetings to understand upcoming project activity and identify where DevOps support is required by the team(s). Agree and prioritise project tasks alongside the IT Delivery Manager and DevOps and Automation Manager. Provide timely updates on the progress of project tasks, for example via regular Scrum meetings, or via periodic written reports as requested by project IT Delivery Management. Develop and maintain installation and configuration procedures\u002Fdocumentation for deployments and troubleshooting. Create knowledge articles and other support artefacts pertaining to the project for use by the wider DevOps team. Responsible for configuration, release and environment management for multi-tier technology estates. Support technical deployments of database (MSSQL), Websites, Services, App services and application deployments predominantly on Windows and RedHat. Champion agentic automation: Drive the adoption of agentic-first automation, aiming for high levels of end-to-end automation using reusable, auditable components. Enable real-time business\u002Fend-user steering, with humans in the loop for oversight and exception handling. Expand Automation-as-a-Service (AaaS): Build automation solutions with self-service enablement, allowing business teams to own and operate their processes with minimal DevOps intervention. Use low-code platforms and reusable automation components to accelerate delivery. Modernise CI\u002FCD and environment management: Enhance CI\u002FCD pipelines with automated testing, security scanning, and deployment orchestration. Integrate tools such as GitHub Actions, Azure Pipelines, and OctopusDeploy for seamless delivery. Move towards self-service environment provisioning using Infrastructure-as-Code (Terraform) and pipeline-driven automation. Implement advanced observability and monitoring: Use platforms such as Datadog, Prometheus, Grafana, and OpenTelemetry to provide real-time insights into system health, deployments, and business metrics. Embed security and compliance by design: Integrate security into every stage of the SDLC, using automated security testing, vulnerability scanning, and policy enforcement. Ensure all automation and deployments are traceable and auditable, supporting regulatory compliance and digital trust. Promote continuous learning and innovation: Encourage upskilling in emerging technologies such as AI\u002FML Ops, agentic automation, and cloud-native development. Participate in innovation sprints to generate new automation ideas and create user stories for rapid prototyping. Use technologies like Terraform, Ansible, Azure DevOps, Github, OctopusDeploy, Kubernetes, OpenTelemetry, Datadog, Grafana, Prometheus, low-code automation platforms (e.g., Power Automate, UiPath) to help evolve the team's capabilities. Coordinate planned outage and environment refreshes in collaboration with project managers and Test Lead. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":395,"slug":396,"title":397,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":743},"Job Title: European Internal Audit Senior Reports To: European Internal Audit Manager Location: City of London Contract: Permanent, full time Hybrid: 3 days in the office, 2 days working from home Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The Internal Audit team are recruiting for a European Internal Audit Senior. The successful candidate will provide quality internal audit work to TMHCC International companies across the UK and other European locations. Key Tasks: Plan, manage and execute internal audits to provide assurance on the internal controls environment, governance and risk management framework (around 100% role). Perform and lead annual JSOX \u002F internal controls testing, system walkthroughs and flowcharts to comply with Tokio Marine regulations. Review JSOX \u002F internal controls testing performed by other European Internal Auditors. Liaise with the business to obtain progress updates on control and audit findings and then performing remediation testing. Perform routine testing across all departments and areas including, but not limited to, underwriting, claims, reinsurance, finance, human resources, risk management, Solvency II, governance, compliance and actuarial projects. Document and record all internal audit and JSOX testing on our AuditBoard audit software. Resolve any review points raised by the Internal Audit management on a timely basis. Produce accurate and complete working papers that support the audit findings and producing the final internal audit report that is presented to auditees \u002F management. Ensure compliance with the TMHCC Internal Audit Manual and Internal Audit Policies. Support the Head of International Internal Audit \u002F Internal Audit team with various administration, reporting and departmental tasks. Keeping up to date with regulatory, auditing and legal changes. Liaise with staff and management across the insurance group. Ad hoc internal audit projects, testing and tasks. Skills Required \u002F Personal Specifications Essential: Qualified accountant (ACA, ICAS, ACCA, CIMA) or an Internal Audit qualification and committed to on-going professional development. Ideally holds a 2.2 or above Bachelor’s Degree. Minimum of five years relevant professional experience with a minimum of three years leading internal audits. Team player with excellent communication skills (both verbal and written) who builds strong relationships with internal stakeholders. Eager to develop and grow in a highly collaborative, empowering and busy internal audit team. Previous experience in end-to-end project planning and execution. Excellent organisational skills & proven ability to multi-task. High attention to detail and accuracy. Willingness to travel, most specifically around UK locations and European branch offices (around 10% of the role). Desirable: Insurance and \u002F or financial services experience. Experience working with audit management system software, particularly AuditBoard. French, German and \u002F or Spanish language skills would be advantageous but not essential. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":745,"slug":746,"title":747,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":748},79018,"european-internal-controls-senior-analyst-hcc-service-co-uk-branch","European Internal Controls Senior Analyst","Job Title: European Internal Controls Senior Analyst Position Type: Permanent Location: The St Botolph Building, London, Hybrid working: 3 days in the office 2 working from home. Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose and Team Structure: To provide quality internal controls work and support to TMHCC companies in UK and Europe. This role will report to our Vice President, Internal Controls in our Houston Head office, how the position will also be supported on a day-to-day basis by our London based European Internal Audit Manager. The role will sit within our hugely experience European Internal Audit team. With support from the team the successful candidate will identify, prepare documentation, analyse, design, assess, and report on financial and business process controls for JSOx compliance. Relying on experience and judgment, this role is responsible for accomplishing the following assignments which are varied in nature. Key Responsibilities: Participate in control identification activities including walkthroughs and process mapping across all business areas, including delivery against JSOx. Advise control owners in control development and design. Test JSOx controls regularly for design and operational effectiveness. Develop complete and accurate workpapers to document and support findings and work performed. Identify and analyze deficiencies in internal controls, recommend changes for management review, assist the business with the development of remediation plans, and monitor remediation efforts within the deficiency tracker application, RAPTracker. Work closely with Internal Audit in the UK (UK IA) and Internal Controls (IC) in Houston, TX and report results to UK IA and IC management. Coordinate documentation and communication with Senior Management and external auditors. Evaluate Senior Management’s responses to their quarterly Disclosure Controls Questionnaire (DCQ) and quarterly Controls Self-Assessment (CSA) to assess the impact of any requested changes to the overall control environment. Contribute to the identification, implementation and embedding of controls around new systems. Assist with the gathering of project and user acceptance testing (UAT) documentation for new system implementation\u002Fapplication upgrade prior to Go Live. Planning: Develop work plans, establish timelines, and set goals for assigned work. Meet commitments on deadlines. Communication: Review activities, results, and recommendations with management and clients as appropriate. Education: Accounting \u002F Finance related degree or equivalent experience. Certifications, Licenses, and Designations: Preferred but not essential: CIA, ACA, ACCA or equivalent Experience: Ideally 5 years relevant and progressive professional experience within Auditing, Risk, Compliance or Finance including Sarbanes-Oxley (SOX or JSOx) controls experience. Other Skills\u002FPersonal Specifications: Insurance industry experience preferred. Experience with Governance, Risk, and Compliance software a plus. Possess and have ability to apply broad knowledge of principles, practices, and procedures. Ability to differentiate between controls and processes and to confidently articulate the same to others. Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy. Exceptional organisational and analytical skills, attention to detail and ability to manage multiple tasks simultaneously. Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment. Understanding of the regulatory environment and the implications for the first line activity. Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word). Spanish, German or French language would be helpful but not essential. Willingness to travel, most specifically UK and Europe (around 10% or less of the role). Ability to work well alongside a very busy internal audit team. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-BU1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":750,"slug":751,"title":752,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":753},79019,"enterprise-architect-hcc-service-co-uk-branch","Enterprise Architect","Job Title: Enterprise Architect Reporting to: Chief Architect Direct Reports: None Position Type: Permanent, full time Hybrid, minimum 3 days in the office per week Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Architecture The enterprise-wide Architecture team is here to help TMHCC develop in a way that is sustainable, efficient and effective in delivering the desired business strategy. We do this by collaborating with our business stakeholders to produce solutions and roadmaps that maximise the value from investments in Tech, Data and Capabilities. Job Purpose: The Enterprise Architect is a senior and pivotal role, vital to enabling TMHCC International define, frame and realise our business ambitions. You will work with senior business stakeholders, colleagues in Business Architecture and Solution Architecture to provide oversight across the full change portfolio and the complete end to end TMHCC estate. You will bring together Business Capability, Technology, Digital, Data and Applications into a clear picture of how our business and IT work together to achieve business outcomes, add value to our organisation and how the work can be structured and sequenced to execute our strategy. In addition to your technical and architectural acumen, you will develop a deep understanding of all our business lines. Combining this knowledge with your own experience to provide advice and guidance as required to support decision makers. You will shape and own the end-to-end architecture for the International division and make sure it is holistically assessed, designed, optimised, governed whilst also working as part of the TMHCC Enterprise Architecture at group level to ensure alignment with corporate policies, strategy and direction to maximise the effectiveness of our investments. Key Responsibilities: Combining technology expertise, commercial understanding, business context and clear communication to drive engagement and sponsorship for the delivery of Architecture services to the enterprise. Developing a complete picture of business and technology architecture, working with the product owners and domain experts to align high level requirements with the architecture approach, promoting use of existing capability as well as helping to define the art of the possible from an understanding of the broader market. Support the optimisation of delivery through a broad understanding of the wider portfolio demand. Working with architecture counterparts to identify opportunities and propose solutions that deliver to business needs and progress the delivery of our strategic target state. Developing and evolving the E2E architecture and roadmaps across the businesses in alignment with emerging business needs, broader associated principles, patterns and roadmaps for the product space and the enterprise. Providing and supporting governance and assurance across projects and product lines to ensure design alignment with the strategy, avoidance and reduction of technical debt and an optimal outcome across business and technology needs. Evaluate emerging technologies and provide guidance on adoption to meet future business needs. Development and maintenance of the E2E architecture across 12 business lines and central functions, aligned with Line of Business requirements, the broader Enterprise Architecture and business strategy. Ensure the stated business outcomes and needs of the business lines and functions are understood, accurately represented in the E2E framework and aligned where possible to change initiatives and delivery plans. Proactively collaborate with key business stakeholders to develop and evolve the E2E capability needs and priorities. Support strategic decision making through the development of impact assessments ensuring that they are complete and covering all technical and business change, including cross-functional domains (e.g. data & information, integration, security, infrastructure) so that decisions are well informed and within investment envelope and benefit realisation. Work with the Architecture and Design community to ensure that the changes and projects are aligned to the agreed boundaries of common domains to avoid technical debt and bespoke solutions (e.g. Integration, Finance, Reporting etc.) Establish and maintain a repository of architecture documentation and best practices. Ensure that architectural standards, best-practices, patterns, and non-functional considerations are applied. Be the voice of reason to balance speed & agility with quality & reliability underpinning longer term commercial outcomes rather than short term expediency across all business distribution. Capture and manage exceptions and waivers to architecture standards and plans where required for commercial expediency ensuring there is a longer-term plan and agreement of where and how to address the technical debt. Work with the wider architecture community to define standards, patterns, and other architectural artefacts that guide the implementation of the Architecture for Digital Engage with, and manage relationships with, technology vendors to ensure the optimal outcome for TMHCC Lead, develop and mentor mixed teams to share knowledge, approaches and ways of working to achieve our goals Skills and Experience Specification: Experience in corporate & speciality insurance is desirable Demonstrable business acumen is essential – evidence of challenging stakeholder requirements and proposing alternative solutions to drive long term value You should be well versed in in the practical interpretation and implementation of Enterprise Architect methodologies (i.e., TOGAF, COBIT). Skilled at structured problem solving, not intimidated by large and complex problems, but able to analyse, breaking them down and solving piece by piece while keeping sight of the overall ‘big picture’. Ultimately being able to communicate rationally to non-technical stakeholders the path to the solution. Experience in the definition and implementation of strategic change initiatives – assuring designs and maintaining progress towards our target state. Experience in Solution governance, assurance and control with change or project environments. TOGAF9.x+ certification an advantage. Experience of architecting solutions in collaboration with self-organising agile teams not under direct line management. Familiarity with a variety of Agile delivery frameworks e.g., Scrum, Kanban, DSDM. Experience in modern service based, cloud first Insurance organisations. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":755,"slug":756,"title":757,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":758},79020,"data-design-lead-snowflake-hcc-service-co-uk-branch","Data Design Lead (Snowflake)","Job Title: Data Design Lead (Snowflake) Reporting to: Head of Data Design and Engineering Direct Reports: N\u002FA Position Type: Individual Contributor Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes — from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Data Office The TMHCC Data Office is a dynamic, forward-thinking team where data analytics, data design & engineering, and data governance come together to drive meaningful impact across the business. You’ll collaborate with passionate experts who champion innovation, empower decision-making, and help get the right data to the right people at the right times, to shape decision making at TMHCC. Join us to grow your skills, influence strategic outcomes, and be part of a supportive culture that values resilience, curiosity, quality, and continuous improvement. Job Purpose: The Data Design Lead (Snowflake) is the Snowflake platform authority and architectural champion within TMHCC International’s Data & Analytics function, acting as deputy to the Head of Data Design & Engineering. The role owns the technical integrity, evolution, and enablement of the ARCUS Snowflake platform, ensuring it is used optimally, consistently, and safely across the organisation. This includes acting as the primary escalation point, design authority, and internal expert for Snowflake architecture, DBT-based transformation patterns, and medallion-layer design. Key Responsibilities: 1. Solution Design & Low-Level Architecture Lead detailed data solution design for small to medium initiatives and complex change within existing products. Translate conceptual and logical data models into physical Snowflake and DBT implementations aligned to ARCUS standards. Define and review detailed designs across: Data ingestion and replication (including CDC patterns) Transformation and orchestration Schema evolution and versioning Data lineage, observability, and quality controls Integration patterns between operational systems and analytical products Act as an approver for low-level data designs, ensuring adherence to architectural principles, security requirements, and platform standards. Provide hands-on architectural guidance to engineering teams during delivery, particularly in complex or ambiguous problem spaces. 2. Operational Architecture & Production Stewardship Own the run-state architectural integrity of the ARCUS platform across bronze, silver, and gold layers. Partner with platform and product teams to support production data solutions, balancing stability with ongoing evolution. Lead architectural triage for: Data quality incidents Pipeline failures and performance degradation Structural or modelling issues affecting downstream consumers Maintain and prioritise architecture-led technical backlogs covering refactoring, resilience, cost optimisation, and platform hygiene. Ensure operational patterns (monitoring, alerting, error handling, recovery) are applied consistently across solutions. Own Snowflake run-state health, including warehouse sizing strategies, query performance, cost efficiency, and concurrency management. Lead architectural decisions related to Snowflake cost optimisation, including workload isolation, warehouse reuse, and consumption controls. Define and enforce Snowflake-native observability patterns (query history, resource monitoring, failure diagnostics). 3. Snowflake Platform Evolution & Enablement Act as TMHCC International’s internal Snowflake Subject Matter Expert (SME), providing authoritative guidance on platform capabilities, limitations, and best-fit usage. Serve as the design and escalation authority for Snowflake-specific decisions, including performance optimisation, warehouse strategy, data sharing, security models, and cost governance. Partner with Snowflake (and strategic vendors where appropriate) to stay aligned with roadmap, best practices, and reference architectures. Proactively educate and upskill engineering and analytics teams on effective Snowflake usage through patterns, examples, and hands-on guidance. Guard against anti-patterns and misuse of Snowflake by enforcing opinionated, well-documented architectural guardrails. Own and evolve canonical Snowflake + DBT medallion patterns (bronze, silver, gold), including layer responsibilities, modelling conventions, and performance expectations. Act as final design authority for DBT project structures, model materialisation strategies, testing conventions, and semantic-layer design. Represent TMHCC International as the Snowflake architectural point of contact for platform discussions, roadmap alignment, and technical escalations. 4. Standards, Governance & Enterprise Alignment Define and maintain data architecture standards, including: Naming conventions Semantic and analytical modelling guidelines Layering and ownership conventions within the medallion architecture Actively contribute to data governance activities, including: Business glossary alignment Data lineage and impact analysis Reference and master data alignment across domains Represent Data Design & Engineering in enterprise design forums, architecture boards, and technical working groups. Ensure that ARCUS aligns with broader TMHCC International technology and information architecture strategies. 5. Leadership, Mentorship & Delegated Authority Act as deputy for the Head of Data Design & Engineering, providing continuity of leadership and decision-making when required. Mentor data engineers and analysts, raising overall architectural maturity and design capability. Lead targeted architecture initiatives or “architecture sprints” to unblock delivery teams or advance strategic platform objectives. Provide clear, authoritative technical direction while fostering autonomy and accountability within delivery teams. Influence cross-functional stakeholders through strong architectural reasoning rather than positional authority. Performance Objectives: Architectural Consistency: Establish and enforce consistent low-level data architecture patterns across the ARCUS platform, ensuring all new and materially changed solutions align with agreed Snowflake, DBT, and medallion-layer standards with minimal rework. Production Stability & Operability: Improve the stability, data quality, and operability of production data solutions by strengthening run-state architectural patterns, reducing repeat incidents, and embedding robust observability and error-handling approaches. Deputy Effectiveness: Act as an effective deputy to the Head of Data Design & Engineering by owning day-to-day architectural decision-making and operational design oversight, materially reducing escalation and dependency on the role holder. Platform Evolution & Governance: Drive the controlled, value-led evolution of the Snowflake platform by maintaining reference architectures and standards and enabling the pragmatic adoption of new capabilities without increasing cost or operational risk. Architectural Maturity Uplift: Uplift the architectural capability and autonomy of engineering teams through mentoring, design reviews, and clear guidance, resulting in higher-quality designs and reduced reliance on central architecture. Skills and Experience Specification: Essential: Significant experience in data architecture, data solution architecture, or senior data engineering roles. Experience acting as a Snowflake technical lead, platform owner, or internal SME within a medium-to-large organisation. Familiarity with Snowflake roadmap-driven adoption and controlled enablement in regulated environments. Deep, hands-on expertise with Snowflake as an enterprise analytics platform, including performance tuning, cost management, access control, and production operations, alongside advanced SQL and DBT. Proven experience designing and governing enterprise-scale data platforms. Experience with ingestion and CDC tooling (e.g. Fivetran or equivalent). Strong data modelling capability across conceptual, logical, and physical layers. Familiarity with GDPR and implementation considerations for enterprise data platforms. Ability to produce clear, pragmatic architecture documentation, patterns, and standards. Excellent collaboration and stakeholder management skills, including the ability to challenge constructively. Desirable: Experience in commercial or specialty insurance data domains. Understanding of operational and transactional systems (e.g. Pega) and their integration with analytical platforms. Experience operating in regulated or risk-sensitive environments. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":461,"slug":462,"title":463,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":760},"Job Title: Head of Capital Modelling, International Reporting to: Chief Actuary Position Type: Permanent Hybrid working: 3 days in the office, 2 remote Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose Lead the development, governance and strategic use of capital models across TMHCC International, ensuring they accurately reflect the risk profile of each entity, meet regulatory requirements and provide insight to support effective business and capital management decisions. This includes ownership of the approved Internal Model for the Lloyd's Syndicate, non-approved capital models for the UK and Luxembourg entities, and the Standard Formula Catastrophe modules supporting those entities. Key Responsibilities Own the capital model, including its methodology, assumptions, data, systems, controls and documentation Lead, develop and retain a high-performing capital modelling team Lead the production of regulatory and economic capital assessments Produce high-quality, decision-useful materials for internal governance committees and present key findings, recommendations and capital implications where required Own the Standard Formula Catastrophe Risk module and associated governance. Provide forward-looking insight into solvency requirements and the implications for capital management including dividend capacity Support business planning, risk appetite, capital allocation and strategic decision-making Lead model development, model change governance, validation remediation activities and continuous improvement initiatives. Ensure modelling approaches appropriately reflect the underlying risk profile while remaining transparent, proportionate and efficient. Maintain effective relationships both internally (e.g. with other departments) and externally (e.g. with regulators, validators, etc.) Develop and communicate the long-term capital modelling strategy. Act as the subject matter expert on capital modelling across the organisation. Influence senior stakeholders on capital-related business decisions and strategic initiatives. Ensure the capital framework remains aligned with regulatory and business developments. Skills and Experience Specification Essential Significant capital modelling experience within a London Market insurer, reinsurer or Lloyd’s managing agency Proven ability to translate complex technical analysis into clear commercial insight Excellent written and verbal communication skills, with the ability to explain complex capital modelling concepts clearly and appropriately to a range of stakeholders, including technical teams, senior management, Boards and regulators. Demonstrated ability to lead, develop and support high-performing teams. Desirable Qualified actuary or equivalent relevant professional experience. Experience of regulatory capital submissions, internal model governance and senior stakeholder engagement. Strong organisational and analytical skills, with the ability to identify, assess and communicate emerging issues in a timely manner. Awareness of relevant industry developments, regulatory trends and emerging capital modelling practices, alongside a commitment to robust governance and controls. Experience in Standard Formula Cat Experience using programming languages and analytical tools, particularly Remetrica and \u002F or Python. Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":373,"slug":374,"title":375,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":762},"Job Title: Group Property Manager Reporting to: Head of Property and Facilities Management Position Type: 12 month Fixed-Term Contract, 35 hours per week, minimum 3 days per week in the office. Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Procurement and Workplace Management. The Workplace and Facilities Management team is responsible for ensuring that all TMHCC properties are safe, efficient, compliant, and supportive of business operations. We manage the physical workplace environment, ensuring it aligns with corporate standards, sustainability goals, and operational requirements. We focus on creating collaborative, well-designed environments that support a positive and productive working atmosphere. Job Purpose: To deliver property asset management and building services alongside developing agreed processes and policies. Key Responsibilities: Support TME in the implementation of country specific legislation Support all offices providing move management plans Own the DSE policy in respect of workplace adjustments To develop the short term and long-term Asset Management Strategies and prepare planned programmes to ensure TMHCC complies with all statutory requirements. Responsible for policy development within the Group Property team and make sure that all policies, procedures and strategies are regularly reviewed and appropriately implemented; To deputise for the Head of Group Property & Facilities Management in matters relating to asset and property services, where appropriate, in their absence Manage performance so that there is consistent achievement and improvement upon performance against Group and team targets set for key performance indicators. Responsible for policy development within the Group Property and Facilities Management team and make sure that all policies, procedures and strategies are regularly reviewed. To deputise for the Head of Group Property & Facilities Management where appropriate, in his\u002Fher absence. Day to Day Maintenance To lead monthly contractor meetings & project working groups for service contractors and ensure that all KPIs are met, including employer quality checks, and improvement plans put in place where there is underperformance. Progress and resolve any Service Now tickets that are outside the agreed SLA working with the on-site engineer and their supervisor. Finance To ensure that departmental budgets are accurately compiled, set, monitored and reported. Achieve value for money in the delivery of all building, repair and service contracts. To ensure all invoices for payment are checked and authorised in accordance with policy Cyclical Maintenance To ensure that external decorations and repairs are completed in line with the asset management strategy and tendered to ensure value for money To oversee the supervision of cyclical works ensuring that defects are made good and agree final accounts with contractors. Major repairs and Planned Maintenance To develop the short term and long-term Asset Management Strategies and prepare planned programmes. To put in place the effective collection and management of property assets, energy data and maintain accurate asset and stock condition survey records To use the data to inform short term and long term planned programmes and project manage the planned maintenance programme. To identify ad hoc major repair needs as they arise and recommend priorities and action required. Contractors and Consultants Appoint consultants and contractors for the asset management and maintenance work of TMHCC, ensuring that selection involves appropriately qualified practices that hold adequate insurance cover and represent no financial risk to TMHCC To manage contractors to ensure that they are meeting required targets, standards and KPIs. To ensure that all approved contractors are given equal opportunity to work or tender for work and to monitor whether value for money is being achieved. Best Value To assist the Head of Group Property & Facilities Management in identifying and implementing quality and efficiency improvements that increase customer satisfaction and cost effectiveness Meetings To attend meetings of the Management Team, as invited. To attend Working Group meetings as required To attend meetings held by building managers across the estate as tenant representative To attend departmental and staff meetings as appropriate. To attend other ad-hoc internal and external meetings as required Other Duties Provide leadership in engendering a customer service culture. To prepare committee reports as requested by The Head of Group Property & Facilities Management To ensure that maximum use is made of information technology systems to improve service delivery within the department. To attend internal and external training courses and to report back as necessary. To ensure compliance with Health and Safety legislation in all areas managed. To carry out duties as reasonably agreed with the Head of Group Property & Facilities Management which may be appropriate to the position. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":246,"slug":247,"title":248,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":764},"Position: Head of Parametric Weather – UK & Europe Location: City of London Tokio Marine HCC Tokio Marine HCC – Parametric Weather, a member of Tokio Marine HCC Specialty is a leading provider of specialty insurance products for the weather, sports, promotional and entertainment sectors. The group is part of Tokio Marine Holdings who have been in operation since 1879, employing over 39,000 people in 38 countries worldwide. Our highly entrepreneurial approach to risk, emphasis on outstanding service and commitment to delivering sustainable, flexible and bespoke insurance solutions has made Tokio Marine HCC Specialty the right choice for over 35 years. Parametric Weather provides Insurance and risk management solutions for corporations, public sector organizations, intermediaries, and energy\u002Fagribusiness companies on a global basis. As a technology and data driven business, we leverage a wide breadth of distribution channels including Brokers, Insurtech, Affinity, and Programs. We offer a dynamic international work environment is fast paced and team oriented. The role: As a Head of Parametric Weather Insurance – UK & Europe you will be part of a multifaceted team in a rapidly growing field, with an opportunity to contribute to business growth locally and globally. You are an expert in parametric risk transfer products with a focus on non-catastrophic parametric weather insurance structures. In this role, you will be responsible for leading the go-to-market activities for the team in Europe. You will drive commercial development and strategic partnerships in Europe, promoting innovative risk transfer solutions to corporations, public sector organizations, and intermediaries. The role is focused on client acquisition, relationship management, market intelligence, and the development of tailored parametric solutions for emerging risks. Missions and Responsibilities: Build and maintain strong relationships with brokers and other distribution channels, with focus on the London and European Insurance markets to develop and enhance deal origination opportunities. Lead market growth for parametric insurance products across Europe, targeting industries including agriculture, energy, retail, and public sector clients. Understand clients’ needs across various industries, develop targets, identify risks and develop parametric solutions. Leverage a deep understanding of all available parametric products and solutions, with focus on weather and forced outage risks, to educate clients on pros and cons of these alternative risk finance options. Actively originate, analyse, and assess parametric climate insurance submissions from clients and brokers. Manage submissions from clients and brokers and coordinate with internal teams, including Underwriting and Operations, to ensure timely and efficient processing. Drive global business expansion by gaining access and opening doors, with a particular focus on insurance companies and brokers. While the focus of this role is on Europe, we will count on you to support parametric team members globally with client-focused marketing efforts. Collaborate closely with internal team to optimize technology platforms and workflows, assisting with new product development and engage to develop strategic roadmaps. Skills and competencies Essential: Expert in parametric risk transfer products with a focus on non-catastrophic parametric weather insurance structures Proven experience in driving commercial development and strategic partnerships. Bachelor’s degree in math\u002Fscience, finance, insurance or a related field or the equivalent education and\u002For experience At least 5 years of experience, preferably working in the re\u002Finsurance industry as a broker or underwriter Experience with parametric solutions or a closely related field, with technical background Desired: Excellent understanding of the regional insurance landscape; parametric or specialty insurance experience Fluency in French, Spanish, or German What we are looking for: Demonstrable track record in the insurance industry and an extensive network of contacts in the broker community. Passionate and experienced in climate related risks and the insurance market in general. Proven tenacity and perseverance in navigating external and internal stakeholders to overcome challenges in the deal lifecycle of parametric insurance transactions. Proven ability to successfully bring transactions ‘over the finish line’. Ability to prioritize tasks and manage time effectively in a complex corporate environment. Analyse market trends, regulations, and competitor activities to inform commercial strategy. Client-centric empathy and drive to bring better understanding of weather and natural disaster risk to less technical audiences. Curiosity and eagerness to constantly learn and apply new solutions. Ability to face and troubleshoot difficult and complex problems. Self-reliant working style, with the ability to seek guidance when needed. Excellent presentation skills, particularly for in-person or virtual meetings with multiple stakeholders. Ability to influence others within and outside of the job function regarding approach and procedures. Ability to develop strong internal\u002Fexternal client-oriented solutions. Ability to understand complex technical requirements and work with the Product and R&D teams to determine solutions for our clients. Demonstrated quantitative and analytical skills. Strong teamwork skills. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":766,"slug":767,"title":768,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":769},79027,"investigations-specialist-ftc-hcc-service-co-uk-branch","Investigations Specialist (FTC)","Job Title: Investigations Specialist Reporting to: Senior Financial Crime Officer Direct Reports: None Position Type: FTC (6 months) Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Lead and manage incoming investigations Produce external reporting submissions as needed Produce internal reports - including maintenance and uplift of Fraud Log Support\u002F train business lines on investigations management, and Management of SIRA alerts Key Responsibilities: Assist the Senior Financial Crime Officer (Advisory & Investigations) in the management of ongoing and new, Financial Crime related referrals – including any Fraud and money laundering suspicions. Independently lead and conduct new investigations – maintaining clear case files, the Fraud Log, and progress reports to senior management. Where necessary, produce Suspicious Activity Reports and other filings for external reporting purposes. Provide guidance and Investigations training to the first line teams (Claims, Underwriting) – including recommendations for remediating actions where Fraud is suspected or confirmed. Review and enhance the structure of the Fraud Log ensuring visibility of key case information Assist in producing MI reports to provide case status and outcome updates for Committees – including Financial Crime Controls Committee (FCCC). Review fraud screening alerts (SIRA tool) and investigate suspicious activity through to resolution. Performance Objectives: Within your first 3-6 months at TMHCC you should expect: To see and handle a variety of referrals where fraud and suspicious activity has been detected Lead in the investigation of the referrals – produce recommendations, identify gaps in controls remedial actions and external reporting requirements. Produce regular reports and oversight to senior management and committee Skills and Experience Specification: Essential: Insurance Investigative experience essential (investigations qualifications advantageous) Advanced insurance industry knowledge essential Working knowledge of civil & statutory law relating to investigations (including external authority reporting obligations) Working knowledge of fraud detection tools advantageous Proven experience of evaluating, handling and packaging intelligence and evidence Proven experience of producing investigations reports and recommendations Proven experience of handling sensitive and confidential material. Experience in management and analysis reporting\u002Fcommittee paper production Desirable: Wholesale, retail and London market insurance knowledge UK, European and worldwide regulatory\u002Flegal reporting knowledge Police (and Insurance Fraud Enforcement Dept IFED), NCA, HMRC FCA knowledge. Training and coaching experience. Experience in producing procedural documentation What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-AM2 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":771,"slug":772,"title":773,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":774},79029,"lead-pricing-actuary-hcc-service-co-uk-branch","Lead Pricing Actuary","Job Title: Lead Pricing Actuary Reporting to: Head of Pricing Direct Reports: 2 Pricing Actuaries and 2 Pricing Analysts Employment Type: Permanent Location: London (St Botolph) Help Us Insure it! TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Job Purpose: Oversight of pricing team covering a broad portfolio of Casualty, Financial and Professional Liability lines including Directors & Officers, Professional Indemnity, Cyber, Trade Credit and Surety products, written across TMHCC’s company and Lloyd’s syndicate platforms. The successful candidate will be working closely with underwriters to provide support in areas including, but not limited to, pricing model development, case pricing, modelling underwriting risk and budget analytics. What you will be doing: Lead the pricing oversight and analytical support for a diverse portfolio of Casualty, Financial and Professional Liability products across both company and Lloyd’s syndicate platforms. Partner closely with underwriting leadership to influence underwriting strategy, portfolio management and risk selection through robust pricing insight and analytics. Lead the development, enhancement and deployment of technical pricing models that integrate effectively into underwriting workflows and support consistent, data-driven decision making. Drive pricing transformation initiatives, including improving pricing infrastructure, enhancing data capture and reporting capabilities, and identifying opportunities to modernise pricing methodologies and processes. Deliver case pricing support for large and complex accounts, programmes and facilities, providing clear insight into risk-adjusted profitability and portfolio impact. Perform portfolio monitoring and pricing performance analysis to identify trends, emerging risks and opportunities for underwriting improvement. Contribute to business planning and portfolio steering through technical analysis and projections supporting the annual budgeting and forecasting process. Support reinsurance strategy and outward reinsurance purchase decisions through pricing analytics, exposure assessment and portfolio modelling. Act as a subject matter expert to the capital modelling team, supporting the calibration and review of underwriting risk assumptions, including attritional losses, large losses and catastrophe exposure assumptions. Collaborate with Underwriting, Finance, BI\u002FIT, Exposure Management, Reinsurance and Compliance teams to deliver joined-up analytical solutions and improve management information. Support the ongoing development of pricing governance and regulatory compliance, including contributions to: Actuarial Function opinions relating to underwriting and pricing Lloyd’s Pricing Maturity Matrix assessments internal pricing standards and controls Lead, mentor and develop a small pricing team, helping to build technical capability, encourage knowledge sharing and support the continued development of pricing best practice. Identify opportunities to improve efficiency through automation, enhanced reporting and the use of modern analytical and programming techniques. What you’ll bring to us: Qualifications and Experience: Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Computer Science, STEM or related field. Qualified as a Fellow of the Institute and Faculty of Actuaries (FIA), Fellow of the Casualty Actuarial Society (FCAS) or similar. Typically 8+ years general insurance actuarial experience, including a minimum of 5 years relevant pricing experience in the London Market. Strong preference given to candidates with Casualty\u002FFinPro pricing background. Commercial awareness and knowledge of the industry, including regulatory frameworks and technical developments affecting the business environment in which TMHCC operates. Key Skills: Strong interpersonal and stakeholder management abilities Excellent written and verbal communications skills (experience drafting formal reports\u002Fmemos an advantage) Advanced MS Excel proficiency Programming aptitude\u002Fexperience (SQL, VBA, R, Python beneficial) What We Offer: Opportunity to play a highly visible role within a growing and well-regarded specialty insurer. Broad exposure across multiple specialty product lines and both company and Lloyd’s platforms. Close partnership with experienced underwriting teams and regular interaction with senior underwriting and executive leadership. Ability to influence underwriting strategy, pricing sophistication and portfolio performance in a commercially focused environment. Opportunity to lead pricing innovation and help shape the future direction of the pricing function. Collaborative and agile team structure with genuine opportunity to make an immediate impact. Supportive environment that encourages initiative, continuous improvement and professional development. The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":221,"slug":222,"title":223,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":776},"Job Title: Payroll Specialist - International Reporting to: Payroll Manager - International Direct Reports: N\u002FA Position Type: FTC 12 months Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: This role is responsible for supporting accurate, compliant and timely payroll delivery across our international offices during a period of transformation. It helps ensure smooth payroll operations for a diverse workforce, in line with local legislation, company policies and global standards. With a focus on continuous improvement, future readiness and AI transformation, the specialist will help develop and adopt payroll processes, systems and governance that support greater automation, better data insight and an improved employee experience. Working with internal stakeholders, external providers and cross-functional teams, the specialist will contribute to a resilient, scalable payroll function that supports business growth, regulatory change, evolving workforce needs and the adoption of AI-enabled ways of working across the region. Key Responsibilities: The role will manage an assigned portfolio of countries, with flexibility to support other countries as required. Keep up to date with payroll legislation in relevant jurisdictions and apply changes to maintain compliance. Work with external payroll providers and internal teams, including HR, Finance and Legal, to support smooth payroll delivery and resolve issues. Support the onboarding of new countries or entities into the payroll framework, including system setup, testing and process documentation. Identify and implement improvements that streamline payroll processes, reduce manual work and support digital transformation. Maintain accurate, complete and secure payroll data to support internal controls and audit requirements. Produce regular and ad hoc payroll reports and insights to support compliance, financial planning and decision-making. Contribute to payroll projects, including system upgrades, policy harmonisation and future ways of working. Act as a key contact for payroll queries, providing timely, professional and empathetic support to employees across the region. Skills and Experience Specification: Essential: Minimum 3 years’ experience managing end-to-end payroll across multiple European jurisdictions, including knowledge of local collective bargaining agreements. Strong understanding of statutory requirements, tax regulations and social security systems in relevant countries. Excellent communication skills, with a professional and reliable approach to work delivery. Proven ability to manage and work effectively with external payroll providers, ensuring service quality and compliance. Strong organisational and prioritisation skills. Sound problem-solving skills, with the ability to assess options and make well-judged decisions. Proactive approach, with the ability to identify and suggest process improvements. Strong teamworking skills, with the ability to work independently when required. Good Excel and reporting skills. Desirable: Experience of using Workday HCM Experience of working in the Insurance or Financial Services sector Experience supporting or leading payroll-related projects, such as system implementations, process improvements, or country transitions. Vendor Management Ability to speak a second European language. The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":778,"slug":779,"title":435,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":780},79031,"people-business-partner-hcc-service-co-uk-branch","Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Operations and Finance leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Operations & Finance to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Operations, Finance and\u002For Technology Functions. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and\u002For PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd’s environment. Exposure to international or matrixed organisational structures. Experience supporting Shared Services or operational transformation programmes. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":433,"slug":434,"title":435,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":782},"Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Underwriting and other designated leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Underwriting and other designated areas to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Underwriting and \u002F or other front office functions within Financial Services. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and\u002For PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd’s environment strongly preferred Experience of supporting Underwriting leadership teams and respective divisions Exposure to international or matrixed organisational structures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":784,"slug":785,"title":786,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":787},79035,"project-manager-10-month-ftc-hcc-service-co-uk-branch","Project Manager (10 month FTC)","Job Title: Project Manager Reporting to: Project Management Practice Lead Direct Reports: None Position Type: 10 month fixed-term contract, full-time Hybrid, three days minimum in the office per week Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Enterprise Change The Enterprise Change team plays a pivotal role in shaping and delivering TMHCCI’s strategic change agenda. Bringing together business analysis, project management, and change management capabilities - underpinned by an Enterprise PMO function - the team partners closely with the business to turn strategy into action. By driving high-quality, well-governed change, the Enterprise Change team helps the organisation evolve and deliver meaningful outcomes for colleagues, customers, and the wider business. Job Purpose: This team is responsible for maturing change prioritisation, planning and delivery within TMHCC International. Enterprise Change sets standards to drive repeatability and consistency, whilst enabling change to happen at a local level through federated change and product teams. At the same time it is the conduit for understanding change coming into the business from our Corporate relationship and ensuring alignment across the business for successful implementation. The team are accountable for Enterprise Change projects, those being the largest, most complex projects that typically span more than one business area (such as regulation change) or enable those teams without local change capability to deliver change. This role will report into the Project Management Practice Lead, planning and delivering high quality change that enables business owners to realise benefits. Working within the Change Delivery Framework, you will be able to bring your experience both in delivery, but also continuous improvement as part of our Centre of Excellence and Community of Practice. This role is crucial in the successful delivery of change, supporting the development and maturity of the change function and working with clear governance to enable change across the organisation. Key Responsibilities: Lead a number of change initiatives as project manager, across all appropriate workstreams including technology. Planning and designing project\u002Fs, workstreams and appropriate governance and proactively monitoring overall progress, resolving issues and initiating corrective action. Engage with business stakeholders, wider change teams and subject matter experts (SMEs) to define and agree project approach, project plans and costs, leveraging the change delivery framework to ensure quality assurance at each stage. Agree deliverables, success criteria, business and IT readiness and transition plans, resource requirements; project dependencies and interdependencies, project financial management; status reporting, ongoing risk management and appropriate escalation. Maintains all project documentation in line with internal governance. Ensure full understanding of project impacts to inform communication and engagement plans that enables thorough and timely communication with all collaborators. Monitors and reports project status against business case, plan, specific milestones and progress appropriately to different stakeholders\u002Fforums and to agreed standards. Learns from previous experience by participating in post implementation reviews, lessons learned sessions and knowledge share\u002Fpeer reviews. Skills and Experience Specification: Essential: Solid project management experience across project delivery approaches and methodologies. Demonstrable experience delivering IT and business change projects. Ability to work as an effective member of a team, providing leadership and challenge as required. Proficiency in managing multiple workstreams or projects concurrently, to the expected quality standards and on time and within budget. Proven ability to lead cross-functional teams, manage multiple priorities, and deliver results in a fast-paced environment. Strong planning and decision-making skills, the role requires understanding of regulatory, business and technical information to ensure that the solutions implemented deliver business outcomes. Excellent presentation and communication skills, with the ability to vary approach to different audiences. Works confidently in a matrix structure to identify subject matter experts to support successful project delivery. Strong stakeholder management skills, with proven ability to manage by influence and engage stakeholders at all levels up to executive, across business and functions to deliver against defined objectives. Able to hold project team members to account, including third party vendors for their project deliverables. Project budget expense and control management experience. Desirable: APM certified or similar qualification Familiarity with project software, including Microsoft Project Person specification: Passionate about working in the field of project management and change delivery High levels of professionalism in interactions with all colleagues and stakeholders A natural ability to apply a pragmatic and methodical approach to problem solving Someone who understands and works to deadlines in a structured way Creative thinker with a collaborative mindset Inquisitive in a professional manner to achieve an objective\u002Fgoal Ongoing focus on maintaining a growth mindset, and seeking to drive continuous improvement, both personally and across TMHCC What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":789,"slug":790,"title":791,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":792},79036,"senior-claims-adjuster-energy-hcc-service-co-uk-branch","Senior Claims Adjuster – Energy","Job Title: Senior Claims Adjuster – Energy Reporting to: Energy Claims Manager Location: London Position Type: Permanent, 35 hours per week Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose Supporting in the day to day operation and control of the Claims function, to ensure that claims are processed and settled in a timely and equitable manner, whilst actively striving to develop and improve service and quality standards. Key Responsibilities: Produce feedback to Underwriters and Management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company. Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist Underwriters and Claims Adjusters to progress. Ensure all claims allocated are controlled within company philosophies and SLA’s. Be present at market meetings and conference calls when necessary. Ensure customers are treated fairly at all times. Ensure all complaint related issues and all such incidents are logged and concluded in accordance with company policy. Practice and promote at all times TMHCC core values, to both internal and external contacts alike. Undertake any other ad hoc activities\u002Fproject work required. Skills and Experience Specification: Essential: Minimum 3 years claims adjusting experience including experience of managing Complex Energy claims in the London Market. Excellent knowledge of ECF, for both Lloyds and predominantly LIRMA markets. Very good technical coverage knowledge. Strong working knowledge of service providers such as loss adjusters and associated experts. Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers. Exceptional time and organizational management skills are essential in order to adapt quickly into the role. Excellent written and verbal communications skills are essential. IT literate to include Microsoft (Word, Excel, Outlook). Desirable: ACII qualification (or working towards). What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":509,"slug":510,"title":511,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":794},"Job Title: SIU Claims Manager Reporting to: Head of Claims Performance Location: London Position Type: Permanent, 35 hours per week Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The Claims Fraud Investigation Manager leads the identification, investigation, prevention, and mitigation of fraudulent insurance claims. The role is responsible for developing fraud detection strategies, ensuring regulatory compliance, minimising financial losses, and supporting a culture of fraud awareness across the organisation. The postholder will work closely with Claims, Underwriting, Legal, Compliance, Data Analytics, and external stakeholders to protect the business from fraudulent activity and maintain fair outcomes for genuine customers. Key Responsibilities: Lead and manage complex and high-value claims fraud investigations from referral through to resolution. Oversee the assessment, triage, and allocation of suspected fraud cases. Ensure investigations are conducted professionally, ethically, and in accordance with legal and regulatory requirements. Review evidence, investigation reports, surveillance findings, and intelligence sources to support decision-making. Determine appropriate case outcomes, including claim repudiation, civil recovery, prosecution referrals, or settlement recommendations. Contribute to the development and implementation of the organisation's fraud prevention strategy. Identify emerging fraud trends, risks, and vulnerabilities across claims operations. Recommend process improvements and fraud controls to reduce exposure. Support the implementation of fraud detection technologies, analytics, and intelligence-led investigations. Build strong partnerships with Claims, Underwriting, Legal, Compliance, Risk, and Underwriting teams. Represent the organisation in external forums, industry groups, and regulatory discussions where required. Liaise with external investigators, solicitors, police, insurers, and fraud intelligence networks. Ensure all investigative activities comply with applicable legislation, FCA requirements, data protection regulations, and company policies. Maintain accurate case records and investigation documentation. Support internal and external audits relating to fraud management activities. Produce management information and reporting on fraud performance, trends, and outcomes. Monitor fraud detection rates, investigation outcomes, and financial savings. Ensure service level agreements and operational targets are achieved. Drive continuous improvement initiatives to enhance fraud capability and efficiency. Skills and Experience Specification: Essential: Significant experience in insurance claims fraud investigation, financial crime, or fraud risk management. Strong understanding of insurance claims processes and fraud typologies. Experience handling complex, organised, and high-value fraud investigations. Knowledge of relevant legal, regulatory, and data protection requirements. Excellent analytical and investigative skills. Strong stakeholder management and influencing capabilities. Experience using fraud detection systems, intelligence platforms, and analytical tools. Strong report writing and presentation skills. Desirable: Experience within a Special Investigations Unit (SIU). Experience collaborating with law enforcement agencies. Professional accreditation in fraud investigation or financial crime. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":417,"slug":418,"title":419,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":796},"Job Title: Underwriter – Professional Indemnity Location: City of London Position Type: Permanent, 35 hours per week Hybrid: Minimum of 4 days working in the office Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: This role would be well suited for an Underwriter or Assistant Underwriter who is dedicated and keen to make an impact on a market leading team. The role will involve handling renewals, new risks, quotations, adjustments and developing broker relationships. This role is not based in Lloyds and, has a focus on growth within an SME market, with the successful candidate having the opportunity to write insurance on a wide range of professions. Key Responsibilities: Provide service to brokers \u002F Clients on all Classes underwritten Underwriting of risks within authority and referral of risks outside of authority. Take underwriting referrals once appropriate authority level attained and provide necessary support \u002F training. Handling referrals and queries from the HCC online system within service levels. Monitoring of Broker Accounts \u002F Performance within Team Assist in compiling and presenting training sessions Attending in house \u002F external training sessions and actively maintaining own training record. Dealing with Brokers within required service levels. Dealing with underwriting administration e.g. production of policy documents, accounts queries etc. Broker development, actively meeting with Brokers to develop business. Undertake any other ad hoc activities \u002F project work as required. Skills and Experience Specification: Essential: At least 3 years experience of working within a similar role A high level of technical PI underwriting knowledge Minimum of 3 A levels at Grade C or above (or equivalent) Excellent communication skills (verbal and written) to underpin broker development and relationship building. A high level of IT literacy, including Word and Excel Strong negotiation skills Ability to organise workload and priorities and work to deadlines Desirable: Relevant insurance qualification or willing to work towards qualifications What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":483,"slug":484,"title":485,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":798},"Job Title: Senior Financial Crime Officer (Governance & Training) Location: London Position Type: Full time, permanent Hybrid working: 3 days in the office Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: This role presents a unique opportunity to make an impact in an expanding Financial Crime team. The Senior Financial Crime Officer (Governance & Training) will be responsible for critical elements of TMHCCI’s Financial Crime Framework including supporting the delivery of a robust Governance and Training framework that provides senior leadership and the business with awareness and visibility across: All pillars of financial crime (Sanctions, Anti-Money Laundering (AML)\u002F Counter-Terrorist Financing (CTF), Anti-Bribery and Corruption (ABC), Fraud, Market Abuse and Anti-Tax Evasion Facilitation) and, TMHCCI’s Licensing compliance, as necessary. Reporting to the Head of Financial Crime, this role will focus on maintaining, enhancing and implementing financial crime policies and procedures, conducting risk assessments, and ensuring that company controls support adherence to all relevant laws and regulations applicable to THMCCI (UK and International) and across the jurisdictions that Tokio Marine Europe S.A. (TME) operates in Europe. Key Responsibilities: Develop and lead a team to deliver a robust Financial Crime and, as necessary, Licensing Governance control framework including identifying and implementing enhancements as necessary. Ensure senior management and relevant Committee visibility of key risks and the appropriate escalation and resolution of financial crime and regulatory matters. Deliver the annual risk assessment exercise, ensuring the mapping of each division’s exposure to and control over financial crime, evaluation of controls, forming recommendations, and the follow-up of any remediation activities. Annual review of all financial crime related policies, procedures, and guidance (including the Financial Crime Framework, Sanctions, ABC, AML, Anti-Fraud and, where required Tax Evasion, Policies) Review and maintenance of the High-Risk Business Approval List. Delivery of key financial crime related MI and Committee reports. Manage the delivery of key financial crime controls including the quarterly Segregation of Duty reviews and Gifts & Entertainment registers. Promote a culture of compliance through ongoing horizon scanning across relevant financial crime and licensing developments and acquiring and sharing knowledge to support compliance with applicable laws and regulations. Perform impact assessments on financial crime regulatory changes, as necessary. Deliver communications to the business to ensure awareness of contemporary financial crime and licensing issues, trends or risks. Oversee and deliver annual and bespoke training, ensuring modules remain current and provide specialist training to staff as required. Manage, coach and develop team members including ensuring comprehensive understanding of all financial crime pillars, and where required, TMHCC’s licensing authorisations and permissions. Support the Financial Crime team on other matters such as regulatory returns; regulatory relationships; business queries; financial crime projects and other workstreams of the broader International Compliance team. Participate in all departmental activities (training, controls, maintenance and reporting) as required. Skills and Experience Specification: 6+ years experience in financial crime in the (re)insurance industry. Demonstrable experience leading and managing a team. Proven experience in developing and implementing financial crime compliance programs, leading and conducting risk assessments, and delivering training. Knowledge and experience of the application of UK, EU, US and UN sanctions in the (re)insurance sector. Demonstrate a high level of analytical and problem-solving capability and the ability to resolve issues. An instinct to be proactive, identifying improvements to the department’s ways of working, reporting and communications. Demonstrate a risk-based methodology in work methods and reporting. Ability to manage own workload and that of direct reports, prioritising tasks appropriately and ensuring that agreed delivery dates are achieved. Excellent interpersonal and presentation skills with the ability to communicate effectively with a wide range of people. Good written communication skills and proven track record of delivering clear and fit-for-purpose documents including procedures and guidance. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":124,"slug":125,"title":126,"location":13,"raw_job_location_address_addressLocality":703,"raw_hiringOrganization_logo_url":13,"raw_description":800},"Job Title: IT Service Desk Analyst Reporting to: Service Desk Lead Location: Bridgend Position Type: Full Time, primarily office-based, with the possibility of working from home one day per week. Hours: Shift pattern between 08:00 and 18:00, Monday to Friday, with occasional out-of-hours support Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. This role sits within: IT We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Provide exceptional 1st line technical support to a user base of approximately 2500. The role holder will collaborate closely with our Desktop Support Team and other 2nd and 3rd line teams to play a pivotal role in incident\u002Frequest resolution and delivering valuable end-user guidance. The current team operates on a shift pattern between 08:00 – 18:00, Monday to Friday, with occasional out-of-hours support required. The team includes members in London, Bridgend, Leicester, Paris, Luxembourg, Dusseldorf, and Barcelona. This position is primarily office-based, with the possibility of working from home one day a week. Key Responsibilities: Efficiently and professionally respond to end-user inquiries via self-service tickets and phone calls. Provide remote, technical 1st line support, utilising your skills, knowledge, and experience, as well as consulting our extensive knowledge base and collaborating with the broader IT department. Manage assigned ticket queue and monitor shared service desk queues, ensuring tickets are accurately categorised, updated and progressed. Adhere to ITIL best practice approaches for Incident, Request, and Problem management processes, aligned with agreed-upon SLAs. Collaborate closely with 2nd and 3rd line teams to enhance the 1st line fix rate. Build and maintain strong working relationships within TMHCC. Create and maintain Knowledge Articles enabling the most efficient resolution of incidents and answering of questions. Participate in various IT projects. Engage in regular team meetings and training sessions to stay current with the latest technology trends and solutions. Uphold TMHCC security policies, procedures, controls, and agreed-upon SLAs. Skills and Experience Specification: Experience in a Service Desk environment supporting employees in an ITIL setting. Strong knowledge of Active Directory and virtualisation technologies, such as Citrix and Citrix Workspace. Experience with video conferencing equipment and software, including Microsoft Teams. Ability to prioritise and manage multiple tasks and deadlines effectively. Flexibility and adaptability in response to changing priorities and business needs. A keen eye for detail and dedication to delivering high-quality results. Demonstrable technical support and desktop management expertise, including Windows 7\u002F10, Office 2016, O365, SCCM, AD, Citrix, and more. Solid understanding of basic networking principles, such as TCP\u002FIP, DNS, and DHCP. Excellent customer service, telephone, and communication skills. Strong problem-solving abilities and basic hardware configuration and repair experience. ITIL Foundation Certification or willingness to obtain within the first year of employment (preferred). What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":802,"slug":803,"title":804,"location":13,"raw_job_location_address_addressLocality":688,"raw_hiringOrganization_logo_url":13,"raw_description":805},79007,"operations-administrator-hcc-service-co-uk-branch","Operations Administrator","Job Title: Operations Administrator Position Type: Permanent, full time Location: Rearsby, Leicestershire Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: This is an excellent opportunity to work within our Surety Division. This is a very successful, busy and enthusiastic team who pride themselves on the high level of service they provide. Key Responsibilities: Provide support to Clients, Brokers and TMHCC & TME Underwriters (who work from many different locations across the UK and EU) in the underwriting, processing and ongoing administration of Surety Bonds, such as Construction Bonds, Custom Bonds and Pension Guarantees Input and retrieval of data on a bespoke database (underwriting system) Filing documentation into ImageRight (paperless filing system) Retrieval of financial information from Companies House and other information providers Inputting terms on underwriting system and preparing quote letters Preparation and checking of legal documentation Assisting with departmental incoming\u002Foutgoing post Monitoring of the general department e-mail box and distribution of incoming e-mails as appropriate Dealing with customers and insurance brokers enquiries and queries by telephone Producing Invoices and Premium Advice Notes Change additional premiums for overrun of contracts. General Office Administration Other reasonable duties as instructed by the Surety Administration Manager Skills and Experience Specification: Good command of English and numeracy Good keyboard skills, high level of accuracy essential High level of written and verbal communication skills Confident and courteous telephone manner Good organizational skills Self-motivated and able to use own initiative What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":807,"slug":808,"title":809,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":810},79009,"business-analyst-finance-hcc-service-co-uk-branch","Business Analyst (Finance)","Finance Business Analyst Assignment type: 6 month contract (outside IR35) We are looking for a Finance BA to support an International Cash and Treasury Management project. The Business Analyst will be responsible for all requirements, business process analysis and documentation and support change activities related to the Initiation phase of this project. Core deliverables Working with the PM and business SMEs to analyse processes, gather and refine requirements, and gain approval. Producing clear documentation such as process maps, data models, gap analyses, and training materials. Business Processes Full documentation of “as is” and “to be” process and data flows for all Treasury activities, validated and signed off by business stakeholders Lead the consolidation of all TMHCC international bank account feeds into the PS Treasury module for complete data accuracy and visibility Requirements Documentation Production of FSDs \u002F Use Cases \u002F User Stories as required Production of user story acceptance criteria Review of existing applications on the current landscape for potential quick, tactical solutions identified and implemented in parallel PeopleSoft, Pega, Anaplan and Bottomline (new module) Analyse automated actual cash reporting via bank statements - automatic transaction tagging (AI learning), overall visibility of cash positions Analyse the automation of cash forecasting including AI \u002F Machine Learning capability where possible – Short- and Medium-Term Forecasts Produce gap analyses between a full treasury Solution versus systems already on our current landscape e.g. PeopleSoft, Pega \u002F Pega Blueprint & Anaplan Additional requirements: Bank Mandate Management, Maximising income on excess funds, Bank account rationalization Creation and sign-off of non-functional requirements with solution architecture and the business Production of the following analytical outputs: Clear “As-Is” Treasury Process Pack Bank statement processes Forecasting processes (short & medium term) Payment & collection processes (where relevant) Process and data flow diagrams Bank Feed & Data Landscape Assessment Bank account inventory Gap Analysis Current Landscape Capability Review Capability heatmap List of tactical quick wins - ranked by effort vs impact Cash Reporting & Forecasting Gap Analysis Documented current forecasting process Accuracy analysis (if data available) Manual effort quantification Articulation of what PeopleSoft can \u002F cannot do Outline design (e.g. Tagging, Short Term Forecasting) Strategic Recommendation Paper Current state maturity assessment Cost-of-inefficiency estimate Tactical improvement roadmap (6–12 months) Recommendation for current landscape system or RFP Solution Design Collaboration Work with Solution Architecture on the solution design with specific focus on how business requirements trace to the elements of the solution design. Communicate the solution design to the business, achieve consensus and agreement on the implementation plan. Requirements traceability matrix created with solution architecture against the solution design. Change Management support: Participation and leading (where appropriate) in working groups, presenting items relating to requirements to the team. Leading the facilitation of workshops Owning project communications related to BA activities to keep relevant stakeholders informed Completion of change impact assessments, specifically for the organisation, process, and people to understand areas for implementation focus Working with the business, helping staff adapt to the new processes or systems (ensuring a smooth rollout) Leading training activity through workshop facilitation, show and tells, creation of training material and Standard Operating Procedures. Delivery and agreement of training material with key business stakeholders Contribute and help execute the communication plan, owned by the Project Manager. Acting as a liaison, translating business needs into technical specifications and vice-versa. Early Testing support Responsible for authoring testing scenarios that are an accurate and specific representation of the business requirements, with traceability. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":812,"slug":813,"title":814,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":815},79023,"finance-operations-senior-manager-hcc-service-co-uk-branch","Finance Operations Senior Manager","Job Title: Finance Operations Senior Manager Reporting to: Head of International Finance Operations Direct Reports: 3 Position Type: Permanent, hybrid working, 3 days minimum in the office per week. Job Purpose: With offices around the world and underwriting more than 100 classes of specialty insurance, Tokio Marine HCC (“TM HCC”) is a leading specialty insurance group. Our products and capabilities set the standard for the industry, and many of the company’s almost 3,000 employees are industry-leading experts. Since its founding in 1974, we have achieved an outstanding record of growth and profitability. The Finance Operations team (“Fin Ops”) sits within International Finance and is responsible for delivering high-quality internal and external outputs within a controlled framework across Insurance Technical Accounting, Cash, Credit Control, Treasury and Accounts Payable activities. As the function continues to evolve in scale and complexity, there is an increasing focus on leveraging automation, data and AI-enabled solutions to enhance efficiency, strengthen controls, and improve insight. This role will therefore play a key part in driving continuous process improvement and supporting the adoption of technology-led solutions across Finance Operations. The purpose of this role is to lead the day-to-day activities across Finance Operations (London) whilst supporting the development of the FinOps Target Operating Model, delivering change and process improvement in partnership with the dedicated Finance Change capability and wider enterprise initiatives. Key objectives include: People Manage, develop, coach, mentor, empower and support direct reports and their teams Foster a culture of continuous improvement, innovation, and openness to automation and new technologies BAU Responsible for the Treasury team; ensuring cash flow is efficiently managed within company guidelines including cash flow forecasting, management of liquidity exposure limits, authority limits, banking relationships and currency matching exposure, while identifying opportunities to enhance forecasting and reporting through data and automation tools Responsible for the Accounts Payable team, ensuring stakeholders are effectively managed with timely vendor\u002Fexpense reimbursement payments, while supporting the transition toward more automated and efficient processing Responsible for the Inwards and Outwards Cash and Credit Control teams, minimising debt across all lines of business and ensuring payments\u002Fcash receipts are effectively managed and applied within policy systems, with KPI’s and data-led reporting to evidence effective control Responsible for the team supporting the legacy GCube accounting, the GX expansion and leveraging from our internal International Delivery Centre to build out the Finance capability, including opportunities to standardise and streamline processes through technology and centralisation Transformation Supporting the Head of International FinOps, working alongside International FinOps managers to develop and embed the target operating model, including standardising efficient processes and leveraging automation and AI where appropriate Embedding communication and collaboration mechanisms across locations to enable common working practices with central oversight Working with the Head of FinOps and Management Team to reimagine processes end-to-end, identifying opportunities for improvement through alignment, process optimisation, automation, and use of data and AI-enabled solutions Liaising with the embedded Finance Change capability to agree, prioritise, and resource the FinOps change portfolio Drive delivery of agreed change initiatives across Finance Operations (London), with a focus on efficiency, scalability, and reduction of manual processes Support in-flight projects by engaging in agreed forums, reviewing process documentation and participating in training, including adoption of new systems and tools Key Responsibilities: People Management and Stakeholder Engagement Assist the Head of International FinOps in embedding functional alignment and standardised FinOps processes across existing locations in the UK and Europe. Build strong relationships with stakeholders within and outside Finance across multiple locations, enabling the department to deliver high-quality, effective support Provide support, guidance and direction, managing escalations with relevant stakeholders Lead the team by example, promoting collaboration and a mindset of continuous improvement and openness to new ways of working Treasury Management Liaise with the London Treasury Manager to identify challenges, opportunities, and areas for improvement, including automation and enhanced forecasting capabilities Support development of robust short- and long-term cashflow forecasting Help formalise and improve processes, including those outside of FinOps Automated Payments Support the Change Delivery team in deploying automated payment solutions, reducing manual processes while ensuring appropriate controls are maintained Accounts Payable Provide support, guidance and direction to the UK Accounts Payable Manager, ensuring activities are performed in a timely and effective manner Help drive consistent processes across locations and support adoption of best practice, including automation and workflow improvements Cash & Credit Control Support Credit Control Managers in driving improvements and standardising processes across teams Support the implementation of KPI and dashboard reporting (e.g., Power BI) to enhance visibility and performance management Help formalise roles and responsibilities across Finance, Underwriting, Ceded Reinsurance Ops and Underwriting Operations Controls, Policies and Procedures Collaborate with the Controllership team to develop and implement more efficient and automated reconciliation processes Provide oversight to ensure activities are performed in line with documented policies and procedures, recommending enhancements where appropriate Ensure policy and procedure documentation is maintained, updated, and aligned to evolving processes and systems Transformation and Change Work with FinOps Change Managers and the Finance Change Portfolio Delivery Team to enhance processes end-to-end, leveraging technology, automation, and data-driven insights Identify and support delivery of initiatives that improve efficiency, reduce manual intervention, and enhance control and scalability of the Finance function Internal and External Audit Ensure the team supports external audit requirements in collaboration with External Reporting Take ownership of remediation of internal audit findings, including embedding sustainable process and control improvements Skills and Experience Specification Soft Skills Energy, enthusiasm, persistence and adaptability Strong advocate of collaborative working with an interest in continuous improvement and innovation Excellent communicator with strong stakeholder engagement and ability to influence Ability to build relationships across the organisation Assertive but sensitive to conflicting demands Experience working in fast-paced, matrix environments Methodical, solution-oriented approach to problem solving Strong written and visual communication skills Focus on timely delivery of high-quality outputs Essential Skills and Qualifications Qualified Accountant – minimum 5 years post-qualified Demonstrable experience in Finance Operations within the insurance market, including process improvement and optimisation Experience managing teams through change and continuous improvement initiatives Strong team player with ability to collaborate across Finance and the wider organisation Experience of multi-platform\u002Fmulti-currency environments Strong ERP systems knowledge across core Finance modules Experience identifying opportunities to improve efficiency through process, data, or technology Experience of outsourcing and\u002For centralisation into shared service environments Power BI (or similar data visualisation tools) experience Desirable Skills Experience with automation tools, workflow solutions, or AI-enabled finance processes General Ledger: PeopleSoft The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":817,"slug":818,"title":819,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":820},79024,"engineering-delivery-lead-hcc-service-co-uk-branch","Engineering Delivery Lead","Job Title: Engineering Delivery Lead (Claims Product Team) Reporting to: Enterprise Products Manager Position Type: Permanent Hybrid, minimum 3 days in the office per week. Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. This role sits within: IT We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. About the Opportunity This is a pivotal leadership role within a newly formed Claims Product Team, focused on modernising and evolving the technology capability that supports claims operations. The Engineering Delivery Lead will combine claims domain knowledge, technical delivery leadership and product-team building. They will play a critical role in shaping how the team operates, delivers value, and matures as a product-led technology capability. The role will lead delivery across Claims Management System change, integrations, data, automation and AI-enabled initiatives, working closely with Product, Claims Operations, Business Analysis, Engineering, Architecture and Data teams. This is not a traditional “delivery manager” role. We are seeking a leader with the drive, passion and accountability to build, inspire and elevate a team, someone who does not simply manage process, but actively removes obstacles, solves problems, and creates momentum. This role is not suited to someone whose experience is primarily limited to project coordination, status reporting or agile ceremony management. We are looking for a technically credible delivery leader who can understand the claims domain, challenge solution approaches, work through ambiguity and help build a modern product engineering capability around claims technology. As a newly evolving product capability, this role offers the opportunity to define ways of working, embed engineering excellence, expand capability, and establish a high-performing team that delivers measurable value to the business. This is an opportunity for someone who wants to build, not simply inherit. The successful candidate will need to be energised by ambiguity, confident creating structure, and motivated by the opportunity to shape the team, its engineering practices and its long-term impact. A key focus of the Claims Product Team will be the use of automation, data and AI-enabled capabilities to improve claims outcomes, operational efficiency, decision support and colleague experience. The successful candidate will be curious and confident working in this space, able to partner with business and technology teams to identify practical opportunities for automation, and capable of leading delivery in a controlled, secure and responsible way. The Engineering Delivery Lead will work in close partnership with the Product Owner, Business Analyst(s), and squad leads to shape and execute the Claims roadmap, ensuring delivery is aligned to regulatory priorities, business strategy and technical best practice. The Engineering Delivery Lead reports directly to the Enterprise Product Manager. Core Responsibilities Delivery & Technical Leadership Own end-to-end delivery across the Claims Product portfolio, ensuring timely and high-quality execution of change. Lead delivery across initiatives relating to or impacting Claims, including Claims Management System change, workflow optimisation, integrations, data flows, automation and AI-enabled delivery. Provide technical oversight to ensure solutions meet architectural, security, data governance and quality standards. Understand and challenge how claims platforms support operational processes such as FNOL, triage, coverage validation, reserving, payments, recoveries, approvals, document generation, MI\u002Freporting and downstream integrations. Ensure delivery approaches are proportionate to regulatory and audit requirements. Anticipate risks early, particularly regulatory, data or operational risk and drive proactive mitigation. Remove blockers decisively and create momentum across squads. Lead delivery of automation, AI and data-driven initiatives that improve claims handling efficiency, decision support, workflow orchestration and operational insight. Team Leadership & Maturity Develop and evolve the Claims Product Team into a high-performing, product-oriented capability. Define and embed clear delivery standards, engineering practices and operating rhythms. Build a culture of ownership, accountability and continuous improvement. Coach and mentor engineers and squads to raise technical and delivery maturity. Expand team capability over time, identifying skill gaps and supporting recruitment and development. Champion knowledge sharing, documentation discipline and reusability across the team. Create a team environment that is excited by claims technology, product ownership, automation and continuous improvement, rather than simply delivering assigned change. Product & Stakeholder Partnership Partner closely with the Product Manager to balance regulatory demand, technical health, and strategic product evolution. Support Business Analysts and SMEs in shaping well-defined, deliverable outcomes. Manage intake and demand from multiple business lines into the Claims team. Provide clear, transparent reporting on delivery progress, risks, dependencies and outcomes. Set and manage stakeholder expectations effectively, especially in high-risk or time-sensitive regulatory scenarios. Act as a credible bridge between Claims Operations, Technology, Data, Architecture and Product teams, translating operational claims needs into practical, scalable technology outcomes. Agile & Operational Excellence Embed modern engineering and DevOps practices including CI\u002FCD, automation and cloud-native principles. Design and refine a scalable agile delivery model appropriate for a growing product team. Drive continuous improvement in predictability, quality, and value delivery. Ensure effective capacity planning and prioritisation aligned to business value. Ensure delivery practices support controlled experimentation and responsible adoption of AI, automation and data-led capabilities in a regulated claims environment. Key Skills and Experience Essential Proven experience delivering technology change in insurance claims environments. Strong understanding of claims operational processes and the end-to-end claims lifecycle, including how technology supports claims handling, controls, reporting and operational outcomes. Hands-on experience delivering change across Claims Management Systems, claims workflow platforms, integrations, data flows or operational claims technology. Proven experience in senior leadership of Product Engineering teams across a dispersed resource model. Software development experience, including in a Technical Lead or Delivery Manager role. Experience delivering solutions in regulated industries, ideally within insurance or financial services. Strong understanding of data governance principles and secure engineering practices. Track record of building and maturing engineering or product teams. Ability to inspire, lead, and coach technical teams while fostering a collaborative and high-performing environment. Effective stakeholder management and cross-functional collaboration. Excellent communication skills to articulate technical concepts across business and technology boundaries. Genuine interest in automation, AI-enabled change, data-led decision support and modern engineering practices in the claims space. Desirable Experience with claims platforms such as Guidewire ClaimCenter, Sequel Claims, Pega, or comparable enterprise claims platforms. Experience delivering AI-enabled workflow, automation, document processing, decision support, claims analytics or operational efficiency initiatives. Experience building a new product team or maturing a product-led engineering capability. Specialty insurance or London Market experience. Experience integrating SaaS platforms and enterprise systems. Experience working with data-centric platforms or data transformation initiatives. Leadership & Mindset A proactive, accountable leader who takes ownership and drives outcomes. Someone who actively resolves problems rather than escalating or deferring them. Demonstrable passion for improving teams, processes and products. Passion for claims technology, product-team building, automation and the opportunity to shape a new capability. Resilient, adaptable and comfortable operating in ambiguity. Able to inspire trust, energy and engagement within a team. High standards with a bias toward action and delivery. Technical Skills CI\u002FCD pipelines and DevOps environments. Experience in delivering Pega implementations. Experience integrating SaaS platforms and enterprise systems. Architectural awareness across application, data and integration layers. Experience working with data-centric platforms or data transformation initiatives. Practical understanding of Claims Management System architecture, workflow configuration, integration patterns, data exchange and reporting dependencies. Awareness of responsible AI, automation governance, data quality, auditability and control considerations in regulated environments. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":822,"slug":823,"title":824,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":825},79025,"head-of-financial-reporting-hcc-service-co-uk-branch","Head of Financial Reporting","Job Title: Head of Financial Reporting Reporting to: Group Head of External Reporting and Tax Direct Reports: 4 Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The Head of Financial Reporting will lead the financial reporting function across TMHCC European legal entities, ensuring high-quality statutory, regulatory and financial reporting, timely external audit delivery, and robust governance over reporting controls. The role manages a team of up to 10, and acts as the primary relationship owner for the Group audit. The role requires a collaborative, agile and credible senior finance leader who can engage effectively with internal and external stakeholders, provide technical accounting leadership, and support strategic change across a complex, regulated insurance environment. Key Responsibilities: Financial Reporting, Governance & Regulatory Oversight Act as owner of UK GAAP accounting policy and partner with Corporate Accounting on US GAAP policy interpretation and implementation. Lead technical accounting papers and position papers for significant transactions, acquisitions, restructurings and complex accounting matters. Monitor emerging accounting, regulatory and reporting developments, assessing impact on the business. Monitor regulatory capital requirements and support senior management decision making through insightful analysis and reporting. Prepare and oversee Board, Audit Committee and Executive Committee reporting on financial reporting and regulatory matters. Ensure timely and accurate submission of regulatory returns Drive automation, process standardisation, simplification and enhanced reporting controls to support strategic finance change. Communication & Stakeholder Management Develop trusted partnerships with Finance, Risk, Actuarial, Compliance, Operations, Executive Management, external auditors and regulators. Influence decision making through high-quality insight, technical accounting expertise and clear communication at Executive and Board level. Lead audit engagement and ensure actions, findings and recommendations are appropriately addressed and embedded. Act as the recognised subject matter expert for legal entity reporting, accounting policy and regulatory reporting matters. Talent and Leadership Development Build, lead and develop a high-performing reporting team aligned to TMHCC’s strategic objectives. Set clear accountability, objectives and performance expectations, supported by coaching, mentoring and career development. Lead succession planning, capability development and resource planning to reduce key-person dependency and build resilience. Promote a culture of accountability, collaboration, wellbeing, inclusion, continuous improvement and technical excellence. Skills and Experience Specification: Essential: Qualified accountant, preferably ACA, with significant post-qualification experience in general insurance, either within industry or a major accountancy firm. Strong technical knowledge of UK GAAP and US GAAP; experience of Solvency UK \u002F Solvency II and IFRS beneficial. Proven experience managing external audits, statutory reporting and regulatory reporting in a complex financial services environment. Strong leadership capability, including team development, stakeholder management, executive communication and Board-level influence. Advanced Excel, financial modelling, analytical judgement and problem-solving skills. Desirable: Experience of Lloyd’s and London Market reporting or a multinational insurance group. PeopleSoft and NVision experience Experience leveraging AI, automation or advanced analytics to improve finance reporting, controls and process efficiency. Understanding of AI governance, data management and technology-related risks within a regulated financial services environment. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":827,"slug":828,"title":829,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":830},79028,"head-of-sourcing-hcc-service-co-uk-branch","Head of Sourcing","Job Title: Head of Sourcing Reporting to: Procurement and Workplace Management Direct Reports: 3 Position Type: Permanent full time Overview: Why Tokio Marine HCC? Insurance is evolving rapidly and procurement is becoming increasingly strategic. At TMHCC, we're investing in a sourcing capability that will support our global business. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: Procurement and Workplace Management From identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity. Job Purpose: As Head of Sourcing, you'll lead a growing team, influence enterprise-wide sourcing strategy, work with senior executives and play a key role in transforming how TMHCC procures technology and business services. You'll have the opportunity to: Build a best-in-class sourcing function, developing a growing team Influence executive decision making Lead sourcing across strategic technology investments Embed AI and emerging technology sourcing practices Shape the operating model of Procurement Reporting to the Head of Procurement and Workplace Management we are looking for a commercially astute and strategically minded Head of Sourcing to lead our indirect procurement function. You will own the end-to-end sourcing strategy across all indirect categories, drive measurable commercial value, and manage a high-performing team. This is an excellent opportunity for someone looking to build and shape a growing sourcing function with visibility across the senior leadership in the organisation Key Responsibilities: Lead, coach, and develop a team of category managers and procurement specialists. Evaluating operating model evolution to support a growing remit. Define and execute the sourcing strategy across all categories, including IT, SaaS, AI, Professional Services, Facilities, Marketing, HR and Travel. Lead sourcing strategies for emerging technologies, including AI consumption based technology services Drive commercial value through competitive sourcing, supplier negotiation, and robust contract lifecycle management Build and maintain strategic supplier relationships, incorporating performance governance and proactive risk management Partner with senior stakeholders to align sourcing activity with business priorities and organisational strategy Embed best-practice procurement processes, tools, and policies across the function Deliver measurable commercial value through cost optimisation, supplier innovation, risk reduction and improved business outcomes Skills and Experience Specification: Broad category expertise across indirect spend; deep knowledge of IT and Professional Services are particularly valued Proven experience developing and implementing category and sub-category strategies Proven track record of meeting cost reduction and supplier consolidation targets Track record of leading portfolio opportunity analysis and delivering measurable benefit Strong commercial and legal literacy, including IT, software, and Professional Services contracts Experienced negotiator across a range of contract values and complexity, including extracting value from incumbent suppliers Ability to lead market analysis and competitive tendering processes Highly credible communicator with the ability to influence senior stakeholders Comfortable leading and contributing to cross-functional teams Desirable: Financial Services experience and knowledge of the associated regulatory compliance, including DORA, Operational Resilience, and European regulatory engagement Master’s degree Professional certification e.g., CIPS You'll be successful if you enjoy building high performing teams, influencing senior executives and solving complex sourcing challenges that combine strategic thinking with delivery. What We Offer Opportunity to build a growing sourcing capability High visibility with leadership Accountability for Sourcing activity Exposure to strategic technology sourcing Investment in professional development and leadership A competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":832,"slug":833,"title":834,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":835},79032,"identity-systems-engineer-cyberark-hcc-service-co-uk-branch","Identity Systems Engineer (CyberArk)","Job Title: Identity Systems Engineer Reporting to: Manager, Identity and Access Management Position Type: Permanent, 35 hours per week Hybrid Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The Infrastructure Collaboration Engineering team is seeking a highly experienced Senior Identity & Privileged Access Management (PAM) Engineer with expertise in enterprise Identity and Access Management, with primary specialization in CyberArk. This role will serve as the technical lead and subject matter expert for Privileged Access Management (PAM), responsible for designing, architecting, implementing, operating, and maintaining CyberArk solutions integrated across Entra ID, Active Directory, and Okta environments. The ideal candidate will possess deep end-to-end identity expertise while maintaining advanced hands-on skills in CyberArk PAS, Privilege Cloud, EPM, Secrets Manager, and identity governance integration patterns. Key Responsibilities: CyberArk (Primary Skillset – Privileged Access Management) • Proven expert knowledge of CyberArk Privilege Access Security (PAS) and\u002For Privilege Cloud architecture, deployment, and administration • Design, implement, and maintain CyberArk Vault, CPM (Central Policy Manager), PSM (Privileged Session Manager), and PTA (Privilege Threat Analytics) • Manage safes, platforms, account onboarding, credential rotation policies, and access controls • Implement Just-in-Time (JIT) privileged access models integrated with Entra PIM and AD tiering • Secure and rotate domain admin, enterprise admin, service accounts, application accounts, SSH keys, and cloud credentials • Integrate CyberArk with Entra ID, Active Directory, and Okta for authentication and authorization workflows • Deploy and manage CyberArk Endpoint Privilege Manager (EPM) for least privilege enforcement • Implement CyberArk Secrets Manager \u002F Conjur for DevOps and Kubernetes environments • Develop automation using REST APIs, PowerShell, and CyberArk tools • Design CyberArk disaster recovery and vault backup strategies • Integrate CyberArk logs with SIEM platforms and support audit\u002Fcompliance requirements • Maintain alignment with Zero Trust security architecture principles • Stay current on CyberArk roadmap, new features, and evolving PAM security threats Entra • Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations, integrated with CyberArk privileged access controls • Strong understanding of PIM and the assignment of roles \u002F IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles • Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security • Strong understanding of App registration, Enterprise Apps, SPN’s and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions and secure credential storage in CyberArk • Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows • Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure and integrating with CyberArk APIs • Good understanding of Intune polices management and autopilot • An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement Active Directory • Strong background in Active Directory covering domains that span geo locations with numerous DCs and a user base of 5000+ • Strong understanding of DNS and GPOs, user object and OU administration • Solid understanding of Microsoft Tiering, IAM, and PAM concepts with CyberArk vaulting integration for Tier 0 accounts • Strong knowledge of server operating systems from Windows 2016 to Windows 2025 • Strong understanding of the FSMO roles when it comes to maintaining the security and the integrity of the domain • Strong understanding of the delegation of permissions across the domain OU structure aligned with least privilege principles • Strong PowerShell scripting skills, automation, and scheduling skills including AD account onboarding into CyberArk • Solid understanding of the recovery steps needed to recover a domain in the event of a disaster OKTA • Able to demonstrate a strong understanding of IAM concepts, including identity federation, SSO, SAML, OAuth, OIDC, MFA, role-based access control (RBAC), and least privilege principles, integrated with CyberArk privileged authentication workflows • Able to provide Okta subject matter expertise to a variety of program stakeholders on application integration, IAM functionality, and Okta’s feature roadmap • Capable of designing and implementing Okta platform configurations to align with overall solution architecture and customer requirements while integrating CyberArk for privileged user authentication • Willing to collaborate with Solution Architects, other solution component SMEs and stakeholders to develop and refine solution requirements, ensuring secure and efficient access for on-premises and cloud-based applications and resources • Able to drive and support customer application integrations into Okta-based IAM solutions and align privileged access controls through CyberArk • Troubleshoot and resolve technical issues before, during and after application integration Skills and Experience Specification: Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work. • Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices. • Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures. • Report any breakdowns in controls to management. • Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Excellent troubleshooting, architectural, and documentation skills • Knowledge and experience with Rubrik advantageous. • Microsoft, Azure or Okta certification are highly beneficial. Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":837,"slug":838,"title":839,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":840},79033,"risk-and-resilience-analyst-hcc-service-co-uk-branch","Risk and Resilience Analyst","Job Title: Risk and Resilience Analyst Reporting to: Head of Enterprise Resilience and Operations Controls\u002FHead of Office of the COO Direct Reports: N\u002FA Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office, 2 days working from home Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: The Office of the COO The OCOO is accountable for operational excellence and strategic initiatives across Operations. We work closely with our partners in Risk, Finance, HR and other departments to support the Ops function and enable effective collaboration across the organisation. We also play a critical role in business continuity and crisis management, ensuring the organisation is resilient, well-coordinated, and equipped to respond effectively to operational challenges. Key Responsibilities: Support the Resilience Manager and the Risk and Controls Manager with day to day tasks associated with improving TMHCCI’s risk and resilience posture. Your responsibilities will include the following: Assist the Risk and Controls Manager with the monthly Risk Feed to each of the Operations Leadership Team, consolidating data from a number of systems and presenting a summary of the current position of Risks, Controls, Policies, Near Misses and Losses, Risk Mitigation Actions and Internal Audit Actions. Track progress of Risk Mitigation Actions and Internal Audit Actions. Visualise risk and controls data for Internal reports as well as for risk committees. Support the Resilience Manager in the ongoing development and maintenance of TMHCCI's Business Continuity and Operational Resilience frameworks. Assist with the coordination and follow-up of Business Continuity and Operational Resilience governance activities, including committee actions, reviews and reporting. Assist the Business Continuity Manager with Business Continuity Committee follow up actions. Review of Business Continuity metrics and operational incident data in line with regulatory triggers. Engage with stakeholders across the business to gather information and support the delivery of resilience improvement initiatives. Skills and Experience Specification: Essential: Excellent attention to detail. Strong written and communication skills. Effectively operate in a collaborative environment. Desirable: Knowledge of Risk Frameworks, SS1\u002F21, SS2\u002F21 and DORA regulation. Risk \u002F Business Continuity qualification. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-PS1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":842,"slug":843,"title":844,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":845},79037,"senior-claims-adjuster-hcc-service-co-uk-branch","Senior Claims Adjuster","Job Title: Senior Liability Claims Adjuster Position Type: Permanent Hybrid working 3 days in the office 2 working from home Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: To handle high value General Liability claims as part of a small London-based team. Key Responsibilities: Handling predominantly UK \u002FROI high value EL, Public\u002FProducts Liability claims including both Personal Injury and Property damage. Handling claims promptly from notification through to negotiated \u002F mediated settlement or trial. Assessing policy coverage. Assisting with the management and supervision of various TPAs, coverholders, lawyers and loss adjusters. Attending internal \u002F external claims meetings Working closely with underwriters, policyholders, brokers and claims team in London and Bridgend. Contributing to the development of, and management of the claims processes \u002F internal manuals \u002F internal and external reporting requirements. Assisting with compliance with all relevant UK and international regulations and procedures with emphasis on the Lloyds environment. Production of and circulation of Large Loss Reports per reporting requirements. Corresponding \u002F discussing \u002F meeting with reinsurers related to highest value cases. Skills and Experience Specification: Essential: Ideally 5 years plus insurance experience. Significant direct experience of handling UK liability claims from notification to resolution. A good working knowledge of UK case law, statute and regulation relative to liability claims; and to insurance law. Articulate and confident. A high standard of written English; and of numeracy. Desirable: ACII qualification What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 #LI-Hybrid Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":847,"slug":848,"title":849,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":850},79039,"senior-reinsurance-technician-hcc-service-co-uk-branch","Senior Reinsurance Technician","Job Title: Senior Reinsurance Technician Reporting to: RI Operations Manager Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Act as a key business partner on the Underwriting Line of Business assigned and be accountable for all outwards post placement activity ensuring contracts are captured accurately in outwards system and collections are notified to brokers in a timely manner Key Responsibilities: Understand and create reinsurance contracts in outwards systems Initiate settlement of reinsurance premium to broker and carrier with credit control team Identification and calculation of reinsurance recoveries within reinsurance systems including reconciliations to Finance outputs Submit accurate and timely statements, advices and collection notes to brokers and reinsurers Resolve queries and provide support to front office team working closely with shared services operations Identify potential improvements to processes and services Engage with stakeholders to provide updates on status and knowledge sharing Skills and Experience Specification: Essential: The successful candidate will require knowledge and experience gained through working for an Insurance\u002FReinsurance Syndicate, Company or Broker. Experience, knowledge and In-depth understanding of the Insurance\u002FReinsurance Market from a Lloyd’s, Company or broker market perspective Methodical approach to problem solving and decision making Customer focus and service mentality Focus on execution and timely delivery of quality outputs Self-motivated, can-do attitude and pro-active mindset Works well as part of a team and on individual tasks Strong verbal and written communication skills, ability and confidence to challenge existing procedures & use of system Strong computer skills - knowledge of Microsoft Excel Pivot Tables, V-Lookups, and MS PowerPoint Desirable: Industry recognised qualifications Continuous improvement experience Language skills What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":852,"slug":853,"title":854,"location":13,"raw_job_location_address_addressLocality":698,"raw_hiringOrganization_logo_url":13,"raw_description":855},79042,"underwriting-operations-analyst-treaty-reinsurance-hcc-service-co-uk-branch","Underwriting Operations Analyst – Treaty Reinsurance","Job Title: Operations Analyst – Treaty Reinsurance Reporting to: Head of Treaty Reinsurance Operations Direct Reports: none Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Support the Head of Treaty Reinsurance Operations in the day-to-day smooth running of the Treaty Reinsurance operations. Provide innovation & ideas to enhance the underwriting process whilst liaising closely with Corporate Teams (Innovation, I.T, BI, Operational Change) to ensure change is implemented smoothly. Key Responsibilities: Support the Head of Treaty Reinsurance Operations in the day to day running and development of the Treaty Reinsurance Team’s reporting & underwriting systems (Corporate & Internal) alongside various London Market teams. Manage overdue premium collections working closely with Credit Control \u002F Finance Manage the day to day running of Aggregate Exposures ensuring Corporate 1-250 Authorities are adhered to working closely with the Exposure Management Team when required. Support the Head of Treaty Reinsurance Operations with Large Loss reporting. Support in administration of reinsurance placements Support Underwriters to ensure LOB Bordereau’s are up to date and complete, liaising with the Head of Treaty Reinsurance Operations when required. Liaise with I.T, BI, Innovation & London Market Operational Change Teams to ensure all corporate enhancements are communicated and implemented smoothly and any improvements made by the Treaty Reinsurance Team adhere to corporate measures \u002F standards. Be the main point of contact for any PEGA, SBS, DQ-Pro updates & changes ensuring all information is relayed back to the team in a clear and concise way. Keep up to date regarding Artificial Intelligence and how it can be used within the Reinsurance Industry. Provide general administrative support to the Treaty Underwriters, including: Producing renewal reports and any other ad-hoc reports using ERS\u002FSBS Assist with ad-hoc Underwriting projects \u002F Team projects. Assist with ad-hoc PEGA Tasks. Skills and Experience Specification: Essential: Experience working in an underwriting operations role. High level IT \u002F BI skill set & proficient in all Microsoft Office Applications (including SQL VBA) Strong numerical skills Very focussed with strong organisational skills Team player with excellent relationship management skills Ability to work under pressure A calm individual with excellent communication skills Desirable: Knowledge of AI capabilities and their application in underwriting environments Pega \u002F ERS knowledge Knowledge of reinsurance contract wordings What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.",{"id":857,"slug":858,"title":859,"location":13,"raw_job_location_address_addressLocality":691,"raw_hiringOrganization_logo_url":13,"raw_description":860},79044,"third-party-cyber-risk-lead-hcc-service-co-uk-branch","Third Party Cyber Risk Lead","Job Title: Third Party Cyber Risk Lead Reporting to: Cyber Governance Manager Direct Reports: None Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes — from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Reporting to the Cyber Governance Manager in the Business Information Security Office you will own and mature TMHCC International’s third-party cyber risk management processes, streamlining processes as the vendor landscape grows. You will partner with internal teams such as Procurement and Legal to prioritise risk, remediate issues and deliver clear management information on cyber risk across the third-party portfolio. Key Responsibilities: Own, manage, and evolve the third-party security due diligence process for TMHCC International vendors, including onboarding and continuous monitoring. Establish and maintain a vendor criticality assessment process; Ensure the appropriate vendor due diligence and monitoring activities take place in accordance with vendor criticality. Own and maintain ongoing due diligence requirements for critical and high-risk suppliers in line with regulatory expectations, including DORA, NIS2, PRA and FCA requirements etc. Build MI and dashboards to showcase security due diligence and third-party risk management efforts for senior IT stakeholders and executives. Collaborate with IT, Procurement, and Legal teams to embed third party security risk management controls into the overall vendor risk management process. Ensure compliance with relevant industry regulations and standards (e.g., DORA, NIS2, CIS Controls, NIST, GDPR). Provide security guidance on third party due diligence, contract reviews, and other ad-hoc vendor security risk management queries. Create and maintain vendor security risk management documentation (including process documentation) and training materials. Stay current on emerging vendor security trends, tools, and technologies. Support the Cyber Governance Manager by providing metrics to the Divisional IT Risk Reporting and Dashboards. Escalate significant cyber risks and issues as they emerge to the Cyber Governance Manager and BISO for action or information. Performance Objectives: Develop a strong understanding on TMHCC’s third party landscape and current organisational controls used within the vendor risk management process and take on responsibility for cyber third-party risk management. Identify gaps and improvement areas within the cyber third-party risk processes, develop plans to further mature cyber security controls within this area, and own the implementation of these plans going forward. Skills and Experience Specification: Essential: Experience in cyber\u002Finformation security risk roles with a focus on third-party\u002Fvendor risk management. Bachelor’s degree in information security, Technology Risk Management or a related field. Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer\u002FLead Auditor. Experience in regulated industries, implementing relevant regulations and expectations for third-party security risk management. Proven experience designing, running, and improving vendor security due diligence processes. Strong knowledge of security assurance certifications and assessments maintained by vendors (e.g., ISO 27001, SOC 2, CSA STAR\u002FCAIQ, vendor security questionnaires) Deep understanding of and ability to articulate the risk associated with vendor risk posture to both technical and non-technical stakeholders. Ability to coordinate and chair regular meetings and workshops with multiple stakeholders to provide guidance, collaboration and oversight of third-party security risk management initiatives. Confidence in presenting information and acting as a source of SME knowledge and guidance. Analytical, conceptual thinking, planning and execution skills. Ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness. Results-orientated and able to manage to measurable targets and desired outcomes. A passion to champion a cyber security culture and continuous learning of latest cyber threat trends. Strong communication skills with the ability to explain complex security issues to non-technical stakeholders. Desirable: Experience with third party risk management platforms or GRC tooling. Capability and experience in building actionable MI and dashboards (e.g. using Power BI) and turning data into clear decisions and narratives. Experience of the Specialty and Lloyd’s\u002FCompanies market insurance industry. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-HJ1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team."]