[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-charge-de-support-administration-et-operation-client-ald-automotive-france-2-de-fr":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":61,"processed_longitude":62,"processed_employment_types":63,"processed_working_hours":64,"processed_working_hours_labels":66,"processed_home_office":67,"processed_salary_min":58,"processed_salary_max":59,"processed_salary_currency":55,"processed_salary_source":68,"processed_benefits":69,"processed_benefits_labels":76,"processed_industry":77,"processed_skills":7,"processed_job_location":78,"processed_full_address_gmaps":80,"processed_street_gmaps":82,"processed_city_gmaps":83,"processed_postal_code_gmaps":84,"processed_country_gmaps":85,"processed_country_iso_code_gmaps":87,"full_description":16,"formatted_description":88,"processed_employment_types_labels":36,"processed_home_office_labels":34,"processed_industry_labels":38,"processed_it_skills":89,"processed_it_skills_labels":91,"processed_soft_skills":92,"processed_soft_skills_labels":93,"processed_job_expertise_skills":94,"processed_job_expertise_skills_labels":95,"processed_language_requirements":96,"processed_total_experience_years":103,"processed_professional_field":104,"processed_professional_field_labels":106,"processed_leadership_role":11,"processed_date_posted":20,"raw_job_url":107,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":108,"canonical_industry_label":109,"max_cpc":110,"actual_cpc":7},80831,"charge-de-support-administration-et-operation-client-ald-automotive-france-2","Chargé de support administration et opération client",null,{"name":9,"slug":10,"logo_url":7},"ALD Automotive France","ald-automotive-france",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":34,"employmentType":35,"industry":37,"skills":39,"baseSalary":53},"https:\u002F\u002Fschema.org\u002F","JobPosting","At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Situé au carrefour de la relation commerciale et de la relation client, le Pôle Support et Administratif des Opérations Clients tient une place essentielle dans la relation avec nos parties prenantes (internes et externes). Ce Pôle est en charge d’apporter les réponses et les solutions aux demandes des chefs de parcs et des conducteurs tout au long du cycle de vie du contrat de location de véhicule, un relais intermédiaire pour les équipes commerciales et la direction de l’expérience clients. Nous recherchons pour un CDD de 6 mois, un(e) Gestionnaire Administratif(ve) en charge du support administratif des opérations clients pour intégrer notre Centre de Services Partagés basé à Schiltigheim (67). A ce titre, vos missions seront : Analyser et qualifier les demandes clients, Dispatcher et orienter les demandes auprès des interlocuteurs concernés, Apporter les réponses et les solutions aux demandes des chefs de parcs et des conducteurs tout au long du cycle de vie du contrat de location du véhicule, Traiter les réclamations et les litiges, Traiter quotidiennement les mails, les requêtes, les appels, et autres sollicitations clients\u002Ffournisseurs, Participer activement à l’atteinte des objectifs quantitatifs et qualitatifs du service. Et si c’était vous ? Vous faites preuve d'une bonne capacité d’écoute, d’adaptation et d’argumentation tant à l'écrit qu'à l'oral, Vous êtes à l’aise avec les chiffres, Connaissance des outils informatiques, notamment Salesforce, Capacité d’organisation, de rigueur et d’autonomie, Capacité d'analyse et force de proposition. Principaux avantages et bénéfices : 19 jours de RTT \u002F an, 1 jour de télétravail par semaine, Primes de participation et d’intéressement, Abonnement Gymlib à prix préférentiel, Politique RH dynamique avec de nombreuses opportunités de mobilité en interne, Et enfin, parce-que la diversité est plurielle, nos actions en la matière prennent des formes variées : Mission Handicap, partenariat avec l'Ecole de la 2ème Chance (E2C), participation au club des Entreprises s'Engagent, communauté interne œuvrant en faveur de la mixité et de l'inclusion ... sont autant d'exemples de la réalité de notre engagement. Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"@type":18,"name":19},"Organization","ALDFR ALD Automotive France","2026-10-06","2027-10-06",[23],{"@type":24,"address":25,"geo":30},"Place",{"@type":26,"addressLocality":27,"addressCountry":28,"addressRegion":29},"PostalAddress","Schiltigheim","FR","Grand Est",{"@type":31,"latitude":32,"longitude":33},"GeoCoordinates",48.60522599999999,7.748453,"HYBRID",[36],"TEMPORARY",[38],"Automotive Leasing and Fleet Management",[40,41,42,43,18,44,45,46,47,48,49,50,51,52],"Salesforce","Listening","Adaptability","Argumentation","Rigor","Autonomy","Analytical skills","Proactivity","Customer Support","Administrative Support","Complaint Handling","Dispute Resolution","Contract Lifecycle Management",{"@type":54,"currency":55,"value":56},"MonetaryAmount","EUR",{"@type":57,"minValue":58,"maxValue":59,"unitText":60},"QuantitativeValue",28000,35000,"YEAR",[32],[33],"temporary",[65],"FULL_TIME",[65],"hybrid","estimated",[70,71,72,73,74,75],"19 days of RTT per year","1 day of telework per week","Profit-sharing and incentive bonuses","Gymlib subscription at a preferential price","Dynamic HR policy with many internal mobility opportunities","Diversity and inclusion initiatives",[70,71,72,73,74,75],"automotive leasing and fleet management",[79],"ald, strasbourg, france",[81],"Schiltigheim, Frankreich",[],[27],[],[86],"Frankreich",[28],"At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.\n\nSitué au carrefour de la relation commerciale et de la relation client, le Pôle Support et Administratif des Opérations Clients tient une place essentielle dans la relation avec nos parties prenantes (internes et externes). Ce Pôle est en charge d’apporter les réponses et les solutions aux demandes des chefs de parcs et des conducteurs tout au long du cycle de vie du contrat de location de véhicule, un relais intermédiaire pour les équipes commerciales et la direction de l’expérience clients.\n\nNous recherchons pour un CDD de 6 mois, un(e) Gestionnaire Administratif(ve) en charge du support administratif des opérations clients pour intégrer notre Centre de Services Partagés basé à Schiltigheim (67).\n\nA ce titre, vos missions seront :\n\n- Analyser et qualifier les demandes clients,\n- Dispatcher et orienter les demandes auprès des interlocuteurs concernés,\n- Apporter les réponses et les solutions aux demandes des chefs de parcs et des conducteurs tout au long du cycle de vie du contrat de location du véhicule,\n- Traiter les réclamations et les litiges,\n- Traiter quotidiennement les mails, les requêtes, les appels, et autres sollicitations clients\u002Ffournisseurs,\n- Participer activement à l’atteinte des objectifs quantitatifs et qualitatifs du service.\n\nEt si c’était vous ?\n\n- Vous faites preuve d'une bonne capacité d’écoute, d’adaptation et d’argumentation tant à l'écrit qu'à l'oral,\n- Vous êtes à l’aise avec les chiffres,\n- Connaissance des outils informatiques, notamment Salesforce,\n- Capacité d’organisation, de rigueur et d’autonomie,\n- Capacité d'analyse et force de proposition.\n\nPrincipaux avantages et bénéfices :\n\n- 19 jours de RTT \u002F an,\n- 1 jour de télétravail par semaine,\n- Primes de participation et d’intéressement,\n- Abonnement Gymlib à prix préférentiel,\n- Politique RH dynamique avec de nombreuses opportunités de mobilité en interne,\n- Et enfin, parce-que la diversité est plurielle, nos actions en la matière prennent des formes variées : Mission Handicap, partenariat avec l'Ecole de la 2ème Chance (E2C), participation au club des Entreprises s'Engagent, communauté interne œuvrant en faveur de la mixité et de l'inclusion ... sont autant d'exemples de la réalité de notre engagement.\n\nWhy Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.\n\nAt Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\n\nWith over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.\n\nAt Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.",{"salesforce":90},3,[40],{"listening":90,"adaptability":90,"argumentation":90,"organization":90,"rigor":90,"autonomy":90,"analytical skills":90,"proactivity":90},[41,42,43,18,44,45,46,47],{"customer support":90,"complaint handling":90,"dispute resolution":90,"administrative support":90,"contract lifecycle management":90},[48,49,50,51,52],{"detected_language_jobad":97,"required":98},"fr",[99],[100],{"language":101,"level":102},"FRENCH","C1",2,[105],"Business and Administration",[105],"https:\u002F\u002Fayvens.wd3.myworkdayjobs.com\u002Fen-us\u002Fayvenscareers\u002Fjob\u002Fstrasbourg\u002Fcharg-de-support-administration-et-opration-client_jr_10041883-1","automotive finance","Automotive Finance",1]