[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-claims-handler-allianz-insurance-2-de-es":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":69,"processed_longitude":70,"processed_employment_types":71,"processed_working_hours":72,"processed_working_hours_labels":74,"processed_home_office":75,"processed_salary_min":66,"processed_salary_max":67,"processed_salary_currency":63,"processed_salary_source":76,"processed_benefits":77,"processed_benefits_labels":87,"processed_industry":88,"processed_skills":7,"processed_job_location":89,"processed_full_address_gmaps":91,"processed_street_gmaps":92,"processed_city_gmaps":93,"processed_postal_code_gmaps":94,"processed_country_gmaps":95,"processed_country_iso_code_gmaps":97,"full_description":17,"formatted_description":98,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":99,"processed_it_skills_labels":102,"processed_soft_skills":103,"processed_soft_skills_labels":105,"processed_job_expertise_skills":106,"processed_job_expertise_skills_labels":107,"processed_language_requirements":108,"processed_total_experience_years":100,"processed_professional_field":121,"processed_professional_field_labels":123,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":124,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":88,"canonical_industry_label":37,"max_cpc":125,"actual_cpc":7},91262,"claims-handler-allianz-insurance-2","Claims Handler",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":61},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">\u003Cstrong>We are looking for a Claims Handler – Follow Business, Bordereaux & Process Automation, based in Madrid, Spain. \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">\u003Cstrong>Your Team \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">The Iberia Claims team supports customers at the defining moment of our service: when a loss occurs. The team combines technical excellence with solution-oriented thinking to provide a superior claims experience before, during and after a loss. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">Working across follow business claims, the team collaborates with brokers, clients, loss adjusters, third-party administrators and internal stakeholders. Its work strengthens claims administration, data quality, reporting reliability, portfolio cleanliness, and consistent service delivery across Iberia. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">\u003Cstrong>The Impact You Will Have \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">Reporting to the Regional Head of Claims Iberia, you will support the effective management of follow business claims across Iberia. Your focus on accurate registration, disciplined follow-up, bordereaux processing, documentation governance and reliable data will help claims progress efficiently and support sound operational reporting. You will also contribute to simplifying, standardising and automating recurring claims activities through digital tools, workflow solutions and artificial intelligence. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">\u003Cstrong>Some of your specific responsibilities could include\u003C\u002Fstrong>: \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will register, update and maintain follow of business claims accurately and on time in the relevant claims systems, including documentation, diary management and claim status updates. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will process, review and reconcile bordereaux information, identify missing or inconsistent data, and coordinate corrections to support complete and reliable records. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will maintain strong administrative control over claim files, pending actions, payment tracking, reserves, recoveries, closure processes, and portfolio cleanliness. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will follow up with brokers, clients, loss adjusters, third-party administrators and internal teams to obtain information, monitor next steps and support timely claim progression. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will support operational reporting, management information, key performance indicator monitoring, and file quality reviews in line with internal claims guidelines and delegated authority. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will identify opportunities to simplify, standardize, or automate recurring administrative tasks using dashboards, workflow solutions, Power Platform, artificial intelligence, and other digital tools where appropriate. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You will contribute to process optimization and continuous improvement across administrative and bordereaux-driven claims activities. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">\u003Cstrong>What You’ll Bring to the Role \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You have experience in an administrative or process-oriented role, ideally within insurance, claims operations, bordereaux management, third-party administrators, brokers, shared services or operational support. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You demonstrate strong organizational discipline, attention to detail, and the ability to manage structured processes, deadlines, documentation, controls, and data quality requirements. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You have a good command of Microsoft Excel and confidence working with reports, lists, bordereaux, claim registers, operational dashboards, and data reconciliation activities. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You have a basic understanding of claims administration concepts, including claim registration, reserves, payments, recoveries, documentation standards, and closure processes. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You have experience with, or a strong interest in, automation tools, process optimization, workflow solutions, Microsoft Power Platform, or other digital tools that reduce manual effort. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">A willingness to learn and explore how AI can enhance your role and the broader organization is expected. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You demonstrate a collaborative, proactive, and service-oriented mindset, with clear communication across internal teams and external stakeholders. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cul style=\"list-style-type: disc;\">\u003Cli style=\"font-size: 12.0pt;\">\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">You have fluent Spanish and English language skills; Portuguese language skills would be an advantage. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">For Spain, the base salary range for this position is between €34.000 and €40.000 (for a full-time role). The specific salary offered considers:  \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\"> \u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"font-size: 12.0pt;\">•  the requirements, scope, complexity and responsibilities of the role,  \u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"font-size: 12.0pt;\">•  the applicant's own profile including education\u002Fqualifications, expertise, specialization, skills and experience.  \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\"> \u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"font-size: 12.0pt;\">The annualized represents a market range and will also be determined by the location of the role. In the situation where you do not meet all the job requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, we offer an attractive performance-based variable component based on location specific regulations, and you may be eligible for additional benefits.  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cp>\u003Cspan style=\"font-size: 12.0pt;\">108700 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent\u003C\u002Fspan>\u003C\u002Fp> \u003Cdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>What’s in it for you? \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Let’s care about everything that makes you, you \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Let’s care for your financial wellbeing \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Let’s care for your opportunities to progress \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Let’s care for life’s twists and turns \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Let’s care for our society and our planet \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Care to join us? \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">Learn more about careers at Allianz Commercial by clicking \u003Ca href=\"https:\u002F\u002Fcareers.allianz.com\u002Fgo\u002FAllianz-Commercial\u002F9049901\u002F\" target=\"_blank\" rel=\"noreferrer noopener\">here\u003C\u002Fa>.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">Learn more about Allianz Commercial by clicking \u003Ca href=\"https:\u002F\u002Fcommercial.allianz.com\u002Fabout-us\u002Fabout-allianz-commercial.html\" target=\"_blank\" rel=\"noreferrer noopener\">here\u003C\u002Fa>.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. \u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Join us.\u003C\u002Fstrong> Let's care for tomorrow. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>People with disabilities: \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"font-size: 12pt;\">We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email \u003Ca href=\"mailto:agcsglobalcareers@allianz.com\" target=\"_blank\" rel=\"noreferrer noopener\">agcsglobalcareers@allianz.com\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>Recruitment Agencies:\u003C\u002Fstrong>  \u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"font-size: 12pt;\">Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.  Failure to comply could\u002Fmay result in the disqualification of the candidates and\u002For the termination of our contract and\u002For fees not being paid.\u003C\u002Fspan>\u003C\u002Fp>\u003Ch1>\u003Cspan style=\"font-size: 12pt;\">\u003Cspan data-teams=\"true\">#LI-LP1\u003C\u002Fspan> \u003C\u002Fspan>\u003C\u002Fh1>\u003Cp>\u003Cspan style=\"font-size: 12pt;\">\u003Cstrong>#LI-Hybrid\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fdiv>",{"@type":19,"name":9},"Organization","2026-10-23","2027-10-23",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Madrid","ES",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",40.4165,-3.70256,"HYBRID",[35],"PERMANENT",[37],"Insurance",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60],"Microsoft Excel","Microsoft Power Platform","Artificial Intelligence","Workflow Solutions","Dashboards","Organizational Discipline","Attention to Detail","Communication","Collaboration","Proactive Mindset","Service-Oriented Mindset","Willingness to Learn","Claims Administration","Bordereaux Management","Process Optimization","Data Reconciliation","Documentation Governance","Operational Reporting","Insurance Claims Operations","Third-Party Administration","Broker Coordination","Continuous Improvement",{"@type":62,"currency":63,"value":64},"MonetaryAmount","EUR",{"@type":65,"minValue":66,"maxValue":67,"unitText":68},"QuantitativeValue",34000,40000,"YEAR",[31],[32],"permanent",[73],"FULL_TIME",[73],"hybrid","estimated",[78,79,80,81,82,83,84,85,86],"Hybrid working model","Generous bonus scheme","Pension","Career development and digital learning programs","International career mobility","Private healthcare","Generous parental leave benefits","Support for flexible working","Health and wellbeing programs",[78,79,80,81,82,83,84,85,86],"insurance",[90],"allianz, madrid, spain",[],[],[27],[],[96],"Spain",[28],"**We are looking for a Claims Handler – Follow Business, Bordereaux & Process Automation, based in Madrid, Spain.**\n\n## Your Team\n\nThe Iberia Claims team supports customers at the defining moment of our service: when a loss occurs. The team combines technical excellence with solution-oriented thinking to provide a superior claims experience before, during and after a loss.\n\nWorking across follow business claims, the team collaborates with brokers, clients, loss adjusters, third-party administrators and internal stakeholders. Its work strengthens claims administration, data quality, reporting reliability, portfolio cleanliness, and consistent service delivery across Iberia.\n\n## The Impact You Will Have\n\nReporting to the Regional Head of Claims Iberia, you will support the effective management of follow business claims across Iberia. Your focus on accurate registration, disciplined follow-up, bordereaux processing, documentation governance and reliable data will help claims progress efficiently and support sound operational reporting. You will also contribute to simplifying, standardising and automating recurring claims activities through digital tools, workflow solutions and artificial intelligence.\n\n## Some of your specific responsibilities could include:\n\n- You will register, update and maintain follow of business claims accurately and on time in the relevant claims systems, including documentation, diary management and claim status updates.\n- You will process, review and reconcile bordereaux information, identify missing or inconsistent data, and coordinate corrections to support complete and reliable records.\n- You will maintain strong administrative control over claim files, pending actions, payment tracking, reserves, recoveries, closure processes, and portfolio cleanliness.\n- You will follow up with brokers, clients, loss adjusters, third-party administrators and internal teams to obtain information, monitor next steps and support timely claim progression.\n- You will support operational reporting, management information, key performance indicator monitoring, and file quality reviews in line with internal claims guidelines and delegated authority.\n- You will identify opportunities to simplify, standardize, or automate recurring administrative tasks using dashboards, workflow solutions, Power Platform, artificial intelligence, and other digital tools where appropriate.\n- You will contribute to process optimization and continuous improvement across administrative and bordereaux-driven claims activities.\n\n## What You’ll Bring to the Role\n\n- You have experience in an administrative or process-oriented role, ideally within insurance, claims operations, bordereaux management, third-party administrators, brokers, shared services or operational support.\n- You demonstrate strong organizational discipline, attention to detail, and the ability to manage structured processes, deadlines, documentation, controls, and data quality requirements.\n- You have a good command of Microsoft Excel and confidence working with reports, lists, bordereaux, claim registers, operational dashboards, and data reconciliation activities.\n- You have a basic understanding of claims administration concepts, including claim registration, reserves, payments, recoveries, documentation standards, and closure processes.\n- You have experience with, or a strong interest in, automation tools, process optimization, workflow solutions, Microsoft Power Platform, or other digital tools that reduce manual effort.\n- A willingness to learn and explore how AI can enhance your role and the broader organization is expected.\n- You demonstrate a collaborative, proactive, and service-oriented mindset, with clear communication across internal teams and external stakeholders.\n- You have fluent Spanish and English language skills; Portuguese language skills would be an advantage.\n\nFor Spain, the base salary range for this position is between €34.000 and €40.000 (for a full-time role). The specific salary offered considers:\n\n- the requirements, scope, complexity and responsibilities of the role,\n- the applicant's own profile including education\u002Fqualifications, expertise, specialization, skills and experience.\n\nThe annualized represents a market range and will also be determined by the location of the role. In the situation where you do not meet all the job requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, we offer an attractive performance-based variable component based on location specific regulations, and you may be eligible for additional benefits.\n\n108700 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent\n\n## What’s in it for you?\n\n**Let’s care about everything that makes you, you**\n\nWe are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.\n\n**Let’s care for your financial wellbeing**\n\nWe believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.\n\n**Let’s care for your opportunities to progress**\n\nFrom career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.\n\n**Let’s care for life’s twists and turns**\n\nFrom our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.\n\n**Let’s care for our society and our planet**\n\nWith opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.\n\n**Care to join us?**\n\nAllianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.\n\nLearn more about careers at Allianz Commercial by clicking here.\n\nLearn more about Allianz Commercial by clicking here.\n\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\n\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\n\n**Join us.** Let's care for tomorrow.\n\n**People with disabilities:**\nWe want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com\n\n**Recruitment Agencies:**\nAllianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.  Failure to comply could\u002Fmay result in the disqualification of the candidates and\u002For the termination of our contract and\u002For fees not being paid.\n\n#LI-LP1\n\n**#LI-Hybrid**",{"dashboards":100,"microsoft excel":101,"workflow solutions":100,"artificial intelligence":100,"microsoft power platform":100},2,3,[39,40,41,42,43],{"organizational discipline":104,"attention to detail":104,"communication":101,"collaboration":101,"proactive mindset":101,"service-oriented mindset":101,"willingness to learn":101},4,[44,45,46,47,48,49,50],{"broker coordination":100,"data reconciliation":101,"process optimization":101,"bordereaux management":101,"claims administration":101,"operational reporting":101,"continuous improvement":101,"documentation governance":101,"third-party administration":100,"insurance claims operations":101},[51,52,53,54,55,56,57,58,59,60],{"detected_language_jobad":109,"required":110},"en",[111,117],[112,115],{"language":113,"level":114},"SPANISH","C1",{"language":116,"level":114},"ENGLISH",[118],{"language":119,"level":120},"PORTUGUESE","B2",[122],"Insurance Claims and Processing Clerks",[122],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F108700\u002Fclaims-handler",1]