About the Job

Allianz Technology is centralizing Microsoft Dynamics 365 CRM as a managed service across multiple operating entities. We're looking for a Program/Project Manager to lead this transition end-to-end — from operating model and governance to day-to-day delivery — and become the long-term owner of the platform's rollout across the group.

What you do

Define the program vision, roadmap, and milestones for Dynamics 365 CRM adoption across operating entities, aligned to business outcomes.
Set up the governance model for CRM as a managed service: SLAs, RACI, escalation paths, and reporting cadence.
Own program financials, risk, and scope — track dependencies and resolve issues before they hit delivery.
Coordinate onboarding of business units and operating entities onto the platform, including data migration and integration touchpoints.
Act as the single point of contact between business stakeholders, implementation partners, and technology governance.
Report progress, risk, and decisions to leadership on a regular cadence.

What you bring

6+ years in Program/Project Management within enterprise IT, ideally on CRM or ERP platforms, with a track record delivering multi-stakeholder, multi-entity rollouts across a large organization.
Functional knowledge of Microsoft Dynamics 365 (Sales, Customer Service, or Marketing modules)
Comfortable working with incomplete scope and building structure into it, rather than waiting for it to be handed over.
Strong financial and risk management skills — budgeting, forecasting, scope control.
Fluent in Agile, Waterfall, or hybrid delivery models. Ready to start immediately and build momentum from day one.
Nice to have: PMP, PgMP, or PRINCE2 certification; Insurance or financial services background; Experience with Power Platform (Power Apps, Power Automate) or Azure integrations.
Familiarity with AI technologies and GenAI platforms is a strong advantage.

What we offer

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

1 Job im Bereich Microsoft dynamics 365 in Spanien

CRM Service Manager - Microsoft Dynamics (m/f/d)_3181