People and Culture Country specialist

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

The Senior HR Generalist plays a crucial role in designing, executing and managing various HR processes, including employee relations, performance management, policy implementation, hiring, onboarding, engagement, payroll and compliance. This position requires a strategic thinker who can also execute HR initiatives effectively to support the organisation's goals and foster a positive work environment.

What you do

The Senior HR Generalist plays a crucial role in designing, executing and managing various HR processes, including employee relations, performance management, policy implementation, hiring, onboarding, engagement, payroll and compliance. This position requires a strategic thinker who can also execute HR initiatives effectively to support the organisation's goals and foster a positive work environment.

*We are currently seeking someone for a temporary position of 6 months to cover a maternity leave.

Responsibilities

• Employee Relations:

  • Serve as a primary point of contact for employee relations issues, providing guidance and resolutions on complex matters.
  • Conduct investigations, facilitate conflict resolution, and ensure fair treatment of all employees.
  • Proactively identify trends and recommend solutions to improve employee engagement and morale.
  • Manage and execute the end to end hiring-onboarding-exit cycle.

• Performance Management and Development:

  • Implement performance management processes, including goal setting, performance reviews, and development planning.
  • Provide guidance to managers and employees on performance issues, career development, and training opportunities.
  • Drive initiatives to enhance employee performance and productivity.
  • Support the engagement survey (AES) process end to end.
  • Support the design and follow up of action plans derived from AES results.

• HR Policy and Compliance:

  • Develop and implement HR policies and procedures that comply with legal requirements and align with organisational values and governance.
  • Stay updated on employment laws and regulations to ensure compliance and mitigate risks.
  • Conduct audits and assessments to monitor adherence to policies and identify areas for improvement.

• Training and Development:

  • Identify training needs across the organisation and support the development of training programs to enhance employee skills and knowledge.
  • Coordinate and facilitate training sessions on topics such as leadership development, diversity and inclusion, and compliance.
  • Evaluate training effectiveness and make recommendations for continuous improvement.

• HR Data Analysis and Reporting:

  • Compile and analyse HR metrics to support business decisions and monitor key HR indicators.
  • Prepare regular reports on HR activities, such as turnover rates, recruitment metrics, demographics analysis and training effectiveness.
  • Use data insights to identify trends, predict future needs, and drive HR strategies.
  • Conduct and ensure exit interviews and surveys for data analytics

What you bring

• Bachelor’s degree in Psychology, Human Resources, Business Administration, or related field; Master’s degree preferred.
• Proven experience (5+ years) as an HR Generalist or in a similar role, with a focus on employee relations, data management and performance management.
• In-depth knowledge of employment laws and regulations.
• Strong analytical skills with the ability to interpret data and make recommendations.
• Excellent communication and interpersonal skills, with a customer service orientation.
• Ability to handle confidential information with integrity and discretion.
• SAP, Success Factors or any HRIS certification is a plus.
• Strategic thinker with the ability to translate HR strategies into actionable plans.
• Team-oriented with a collaborative approach to problem-solving.
• Proactive and adaptable in a fast-paced and changing environment.
• Ability to influence and build relationships at all levels of the organisation

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression is encouraged.

Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

79588 | Human Resources | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent