[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-fraud-authorization-manager-uob-vietnam-de-ch":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":44,"processed_longitude":46,"processed_employment_types":48,"processed_working_hours":49,"processed_working_hours_labels":51,"processed_home_office":52,"processed_salary_min":53,"processed_salary_max":54,"processed_salary_currency":55,"processed_salary_source":56,"processed_benefits":57,"processed_benefits_labels":58,"processed_industry":59,"processed_skills":7,"processed_job_location":60,"processed_full_address_gmaps":62,"processed_street_gmaps":64,"processed_city_gmaps":65,"processed_postal_code_gmaps":67,"processed_country_gmaps":68,"processed_country_iso_code_gmaps":70,"full_description":16,"formatted_description":72,"processed_employment_types_labels":23,"processed_home_office_labels":21,"processed_industry_labels":25,"processed_it_skills":73,"processed_it_skills_labels":74,"processed_soft_skills":75,"processed_soft_skills_labels":78,"processed_job_expertise_skills":79,"processed_job_expertise_skills_labels":80,"processed_language_requirements":81,"processed_total_experience_years":88,"processed_professional_field":89,"processed_professional_field_labels":91,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":92,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":59,"canonical_industry_label":25,"max_cpc":93,"actual_cpc":7},52194,"fraud-authorization-manager-uob-vietnam","Fraud Authorization Manager",null,{"name":9,"slug":10,"logo_url":7},"UOB Vietnam","uob-vietnam",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"jobLocationType":21,"employmentType":22,"industry":24,"skills":26,"validThrough":43},"https:\u002F\u002Fschema.org\u002F","JobPosting","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About the Department Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Overview of the Role Support the Card Authorization & Fraud Detection function while balancing the customer experience and financial losses. Job Responsibilities Support Line Manager on overseeing and coordinating the daily operations to ensure productivity, quality, and efficiency in alignment with the organization objective. Handling Authorization & Fraud Transaction Monitoring tasks & projects. Daily reviewing reports i.e. Audit Trail Report Provide feedback & corrective actions on card usage \u002F issue referred by Contact Centre, branches and other teams via email. Alert lapses, to ensure all alerts are attended by fraud analysts within SLA To ensure all complaints to analysts are reviewed and signed off promptly. Call Performance Review - recording review To ensure call review monitoring to be completed within timeframe. New staff training \u002F brainstorming. Contribute to develop a competent team to manage the daily operations. Ensure that the operations function effectively in compliance with the bank policies and procedures, local regulatory requirements, Visa and MasterCard operating regulations and guidelines. Consistently monitoring and reviewing daily Authorization Alerts checking tasks. Identifying any lapses & taking corrective actions. Provide support and guidance on Cardlink system issues, card usage solutions, card acceptance processes and hotel pre-auth transactions related issues. Attending to customer’s complaints raised by Contact Centre and Card Payment Services for Issuing In charge of BCP exercises and BCP & KRCSA reporting, all kind of r. Update duty roster and claims. Ad-hoc tasks assigned by Line Manager Job Requirements Bachelor Degree in Finance\u002F Banking or relevant Ability to read, write and speak English fluently is mandatory. Good communication skills. Must be open availability as required to adapt 24\u002F7 operation. Able to work with minimum supervision. Ability to multi-task and prioritize work. Strong analytical and problem-solving skills. Strong background in Card Authorization and Fraud Card Transaction Detection, Associations (Visa, Master), card operationss, banking operations, etc. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"@type":18,"name":19},"Organization","3801 UOB Vietnam","2026-04-07","ONSITE",[23],"PERMANENT",[25],"Banking",[27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42],"Communication","Analytical Thinking","Problem Solving","Teamwork","Leadership","Adaptability","Multi-tasking","Supervision","Card Authorization","Fraud Detection","Banking Operations","Compliance","Risk Management","Training","Call Monitoring","BCP Exercises","2027-04-07",[45],18.3195813,[47],105.6024533,"permanent",[50],"FULL_TIME",[50],"onsite",300000000,600000000,"VND","estimated",[],[],"banking",[61],"3801, ho chi minh (city area), vietnam",[63],"Tien Vao Nha Chua, Đường Hồ Chí Minh, Xã Hà Linh, Hà Tĩnh, Vietnam",[],[66],"Ho",[],[69],"ch",[71],"CH","## About UOB\n\nUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.\n\n## Job Description\n\n### About the Department\n\n**Personal Financial Services:** We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.\n\n### Overview of the Role\n\nSupport the Card Authorization & Fraud Detection function while balancing the customer experience and financial losses.\n\n### Job Responsibilities\n\n- Support Line Manager on overseeing and coordinating the daily operations to ensure productivity, quality, and efficiency in alignment with the organization objective.\n- Handling Authorization & Fraud Transaction Monitoring tasks & projects.\n- Daily reviewing reports i.e. Audit Trail Report\n- Provide feedback & corrective actions on card usage \u002F issue referred by Contact Centre, branches and other teams via email.\n- Alert lapses, to ensure all alerts are attended by fraud analysts within SLA\n- To ensure all complaints to analysts are reviewed and signed off promptly.\n- Call Performance Review - recording review\n- To ensure call review monitoring to be completed within timeframe.\n- New staff training \u002F brainstorming.\n- Contribute to develop a competent team to manage the daily operations.\n- Ensure that the operations function effectively in compliance with the bank policies and procedures, local regulatory requirements, Visa and MasterCard operating regulations and guidelines.\n- Consistently monitoring and reviewing daily Authorization Alerts checking tasks.\n- Identifying any lapses & taking corrective actions.\n- Provide support and guidance on Cardlink system issues, card usage solutions, card acceptance processes and hotel pre-auth transactions related issues.\n- Attending to customer’s complaints raised by Contact Centre and Card Payment Services for Issuing\n- In charge of BCP exercises and BCP & KRCSA reporting, all kind of r.\n- Update duty roster and claims.\n- Ad-hoc tasks assigned by Line Manager\n\n### Job Requirements\n\n- Bachelor Degree in Finance\u002F Banking or relevant\n- Ability to read, write and speak English fluently is mandatory.\n- Good communication skills.\n- Must be open availability as required to adapt 24\u002F7 operation.\n- Able to work with minimum supervision.\n- Ability to multi-task and prioritize work.\n- Strong analytical and problem-solving skills.\n- Strong background in Card Authorization and Fraud Card Transaction Detection, Associations (Visa, Master), card operationss, banking operations, etc.\n\n### Additional Requirements\n\n**Be a Part of the UOB Family**\n\nUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.\n\n**Apply now and make a Difference**\n\n**Together, Let’s Build the Future of ASEAN**\n\nWe value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.\n\nUOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.\n\n**Career Site:** UOB Career site",{},[],{"communication":76,"analytical thinking":76,"problem solving":76,"teamwork":77,"leadership":77,"adaptability":77,"multi-tasking":77,"supervision":77},4,3,[27,28,29,30,31,32,33,34],{"training":77,"compliance":76,"bcp exercises":77,"call monitoring":77,"fraud detection":76,"risk management":77,"banking operations":76,"card authorization":76},[35,36,37,38,39,40,41,42],{"detected_language_jobad":82,"required":83},"en",[84],[85],{"language":86,"level":87},"ENGLISH","C1",5,[90],"Financial Services",[90],"https:\u002F\u002Fuobgroup.wd3.myworkdayjobs.com\u002Fen-us\u002Fuobexternal\u002Fjob\u002Fho-chi-minh-city-area\u002Ffraud-authorization-manager_jr83205",1]