[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-branch-service-officer-outsourcing-uob-vietnam-de-ch":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":11,"featured_until":7,"is_active":12,"deactivated_at":7,"is_enriched":12,"processed_job_posting_json":13,"processed_latitude":45,"processed_longitude":47,"processed_employment_types":49,"processed_working_hours":50,"processed_working_hours_labels":52,"processed_home_office":53,"processed_salary_min":54,"processed_salary_max":55,"processed_salary_currency":56,"processed_salary_source":57,"processed_benefits":58,"processed_benefits_labels":59,"processed_industry":60,"processed_skills":7,"processed_job_location":61,"processed_full_address_gmaps":63,"processed_street_gmaps":65,"processed_city_gmaps":66,"processed_postal_code_gmaps":68,"processed_country_gmaps":69,"processed_country_iso_code_gmaps":71,"full_description":16,"formatted_description":73,"processed_employment_types_labels":23,"processed_home_office_labels":21,"processed_industry_labels":25,"processed_it_skills":74,"processed_it_skills_labels":77,"processed_soft_skills":78,"processed_soft_skills_labels":80,"processed_job_expertise_skills":81,"processed_job_expertise_skills_labels":82,"processed_language_requirements":83,"processed_total_experience_years":75,"processed_professional_field":90,"processed_professional_field_labels":92,"processed_leadership_role":11,"processed_date_posted":20,"raw_job_url":93,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":60,"canonical_industry_label":25,"max_cpc":94,"actual_cpc":7},52167,"branch-service-officer-outsourcing-uob-vietnam","Branch Service Officer (Outsourcing)",null,{"name":9,"slug":10,"logo_url":7},"UOB Vietnam","uob-vietnam",false,true,{"@context":14,"@type":15,"title":6,"description":16,"hiringOrganization":17,"datePosted":20,"jobLocationType":21,"employmentType":22,"industry":24,"skills":26,"validThrough":44},"https:\u002F\u002Fschema.org\u002F","JobPosting","About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description JOB RESPONSIBILITIES Responsible for account opening\u002F maintenance services for all segments (include processing on core-system and other relevant systems) Attend to customers and stakeholder queries and\u002F or requests assist to resolve service issues or escalate unresolved concerns to Branch Service Manager. Ensuring and monitoring the number of applications processed within the day to meet SLA Exercise vigilance when performing duties and highlight unusual and suspicious transactions Comply with established operational control and audit procedures Perform daily\u002F monthly reports and reconciliation And others delegated tasks will be communicated by management if there are changes and updates JOB REQUIREMENTS Bachelor’s degree\u002FUniversity degree or equivalent. Possess a positive mindset with a CAN-DO attitude and passion to deliver quality customer service. Possess a pleasant voice, excellent comprehension, communication, interpersonal skills, and work etiquette. Strong customer service mindset and enjoy the challenge of meeting and exceeding customers’ expectations. Team player, problem-solving skills, and well time management Good knowledge, understanding of banking and financial service laws and regulations, understanding of products and systems. Knowledge of different company types and KYC requirements will be advantageous. Resourceful, proactive, results-driven, attention to details Proficient in PC skills including MS Office applications. Fluently (written and spoken) in English and effectively computer programming language (VBA\u002FVBS) are advantage Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site",{"@type":18,"name":19},"Organization","3801 UOB Vietnam","2026-02-10","ONSITE",[23],"CONTRACT",[25],"Banking",[27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43],"MS Office","VBA\u002FVBS","Customer Service","Communication","Interpersonal Skills","Teamwork","Problem Solving","Time Management","Attention to Detail","Positive Attitude","Account Opening","Account Maintenance","Banking Operations","Regulatory Compliance","KYC","Reconciliation","Reporting","2027-02-10",[46],18.3195813,[48],105.6024533,"contract",[51],"FULL_TIME",[51],"onsite",120000000,180000000,"VND","estimated",[],[],"banking",[62],"3801, ho chi minh (city area), vietnam",[64],"Tien Vao Nha Chua, Đường Hồ Chí Minh, Xã Hà Linh, Hà Tĩnh, Vietnam",[],[67],"Ho",[],[70],"ch",[72],"CH","## About UOB\n\nUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.\n\n## Job Description\n\n### JOB RESPONSIBILITIES\n\n- Responsible for account opening\u002F maintenance services for all segments (include processing on core-system and other relevant systems)\n- Attend to customers and stakeholder queries and\u002F or requests assist to resolve service issues or escalate unresolved concerns to Branch Service Manager.\n- Ensuring and monitoring the number of applications processed within the day to meet SLA\n- Exercise vigilance when performing duties and highlight unusual and suspicious transactions\n- Comply with established operational control and audit procedures\n- Perform daily\u002F monthly reports and reconciliation\n- And others delegated tasks will be communicated by management if there are changes and updates\n\n### JOB REQUIREMENTS\n\n- Bachelor’s degree\u002FUniversity degree or equivalent.\n- Possess a positive mindset with a CAN-DO attitude and passion to deliver quality customer service.\n- Possess a pleasant voice, excellent comprehension, communication, interpersonal skills, and work etiquette.\n- Strong customer service mindset and enjoy the challenge of meeting and exceeding customers’ expectations.\n- Team player, problem-solving skills, and well time management\n- Good knowledge, understanding of banking and financial service laws and regulations, understanding of products and systems.\n- Knowledge of different company types and KYC requirements will be advantageous.\n- Resourceful, proactive, results-driven, attention to details\n- Proficient in PC skills including MS Office applications.\n- Fluently (written and spoken) in English and effectively computer programming language (VBA\u002FVBS) are advantage\n\n### Additional Requirements\n\n## Be a Part of the UOB Family\n\nUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.\n\n## Apply now and make a Difference\n\nTogether, Let’s Build the Future of ASEAN\n\nWe value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.\n\nUOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.\n\nCareer Site: UOB Career site",{"vba\u002Fvbs":75,"ms office":76},2,3,[27,28],{"customer service":79,"communication":79,"interpersonal skills":79,"teamwork":79,"problem solving":76,"time management":76,"attention to detail":79,"positive attitude":79},4,[29,30,31,32,33,34,35,36],{"kyc":76,"reporting":76,"reconciliation":76,"account opening":79,"banking operations":79,"account maintenance":79,"regulatory compliance":79},[37,38,39,40,41,42,43],{"detected_language_jobad":84,"required":85},"en",[86],[87],{"language":88,"level":89},"ENGLISH","C1",[91,29],"Finance",[91,29],"https:\u002F\u002Fuobgroup.wd3.myworkdayjobs.com\u002Fen-us\u002Fuobexternal\u002Fjob\u002Fho-chi-minh-city-area\u002Fbranch-service-officer--outsourcing-_jr78624",1]