[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-case-manager-associate-bilingual-allianz-insurance-de-ca":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":68,"processed_longitude":69,"processed_employment_types":70,"processed_working_hours":71,"processed_working_hours_labels":73,"processed_home_office":74,"processed_salary_min":66,"processed_salary_max":66,"processed_salary_currency":63,"processed_salary_source":75,"processed_benefits":76,"processed_benefits_labels":87,"processed_industry":88,"processed_skills":7,"processed_job_location":89,"processed_full_address_gmaps":91,"processed_street_gmaps":92,"processed_city_gmaps":93,"processed_postal_code_gmaps":94,"processed_country_gmaps":96,"processed_country_iso_code_gmaps":98,"full_description":17,"formatted_description":99,"processed_employment_types_labels":38,"processed_home_office_labels":36,"processed_industry_labels":40,"processed_it_skills":100,"processed_it_skills_labels":102,"processed_soft_skills":103,"processed_soft_skills_labels":105,"processed_job_expertise_skills":106,"processed_job_expertise_skills_labels":108,"processed_language_requirements":109,"processed_total_experience_years":101,"processed_professional_field":118,"processed_professional_field_labels":120,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":121,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":88,"canonical_industry_label":40,"max_cpc":122,"actual_cpc":7},81788,"case-manager-associate-bilingual-allianz-insurance","Case Manager Associate, Bilingual",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":36,"employmentType":37,"industry":39,"skills":41,"baseSalary":61},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin: 0.0in 0.0in 8.0pt; font-size: 11.0pt; font-family: Calibri, sans-serif; line-height: 107%;\">\u003Cspan style=\"font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;\">Make a difference when it matters most. Join our fast-paced team as a \u003Cstrong>Bilingual\u003C\u002Fstrong> \u003Cstrong>French\u003C\u002Fstrong> \u003Cstrong>Case Manager Associate\u003C\u002Fstrong>, where your decisions directly impact customer well-being and organizational efficiency. In this critical role, you'll be responsible for managing and reviewing complex cases, ensuring exceptional customer support, and maintaining cost control—all while growing your career in a dynamic, mission-driven environment.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; background-color: white; font-size: 12.0pt; font-family: 'Times New Roman', serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; background-color: white; font-size: 12.0pt; font-family: 'Times New Roman', serif;\">\u003Cstrong>\u003Cspan style=\"font-family: Arial, sans-serif; color: #414141;\">What you will do:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-bottom: 0.0in; margin-top: 0.0px;\">\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Monitor and update cases involving hospitalized patients and outpatient care, ensuring timely and accurate documentation in our systems.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Approve eligible medical procedures and coordinate with internal medical teams.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Communicate clearly with patients and\u002For their families regarding policy benefits, case updates, and logistical arrangements.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Review insurance policies and assess the most appropriate course of action for each case.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Set and adjust case reserves based on current and estimated costs.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Investigate additional insurance coverage (e.g., Provincial Health, Extended Health Plans).\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Manage billing arrangements and secure up-to-date billing information.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Gather and manage required documentation to support each case.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Provide administrative and logistical support to maintain smooth case progression.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Liaise with business partners and escalate complex cases as needed.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">Contact and coordinate with providers for authorizations, documentation, and clarifications.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0in 0.0in 0.0in 0.5in; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: #414141;\">What you will bring:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-bottom: 0.0in; margin-top: 0.0px;\">\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Post-secondary education required; minimum 2 years of experience in an Emergency Assistance or similar case management role preferred.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Exceptional attention to detail with strong multitasking skills in a high-pressure environment.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Excellent verbal communication skills—professional, clear, and empathetic over the phone.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Proven problem-solving skills with the ability to exercise sound judgment and initiative.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">High level of accountability and ownership of case outcomes.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Solid understanding of global geography and awareness of current events.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Familiarity with medical terminology.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Fluency in French and English is required (written and spoken).\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">What we offer:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Base Pay: $23.59 per hour CAD\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a \u003C\u002Fspan>\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and\u002For employment status.  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 2.9pt 7.35pt 12.0pt 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif; color: black;\">At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0in 0.0in 0.0in 0.5in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0in; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\">\u003Cspan style=\"font-size: 12.0pt; font-family: Arial, sans-serif;\">Multiple vacancies may be filled from this job posting\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>107071 | Customer Services & Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent\u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-03","2027-10-03",[23,33],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Cambridge","CA",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",43.3601,-80.31269,{"@type":24,"address":34,"geo":35},{"@type":26,"addressLocality":27,"addressCountry":28},{"@type":30,"latitude":31,"longitude":32},"ONSITE",[38],"PERMANENT",[40],"Insurance",[42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60],"Data Analytics","Cloud-based Tools","Attention to Detail","Multitasking","Verbal Communication","Problem-solving","Accountability","Ownership","Case Management","Medical Terminology","Insurance Policies","Global Geography","Current Events Awareness","Billing Management","Documentation Management","Administrative Support","Logistical Support","Escalation Management","Coordination with Providers",{"@type":62,"currency":63,"value":64},"MonetaryAmount","CAD",{"@type":65,"minValue":66,"maxValue":66,"unitText":67},"QuantitativeValue",49067,"YEAR",[31,31],[32,32],"permanent",[72],"FULL_TIME",[72],"onsite","estimated",[77,78,79,80,81,82,83,84,85,86],"Performance-based bonuses","Merit increases","Health insurance","Dental insurance","Vision insurance","Retirement savings plans","Paid time off","Employee programs","Professional development programs","Work Well programs",[77,78,79,80,81,82,83,84,85,86],"insurance",[90],"allianz, n3c 4n6, cambridge, canada",[],[],[27],[95],"N3C 4N6",[97],"Canada",[28],"Make a difference when it matters most. Join our fast-paced team as a **Bilingual** **French** **Case Manager Associate**, where your decisions directly impact customer well-being and organizational efficiency. In this critical role, you'll be responsible for managing and reviewing complex cases, ensuring exceptional customer support, and maintaining cost control—all while growing your career in a dynamic, mission-driven environment.\n\n**What you will do:**\n\n- Monitor and update cases involving hospitalized patients and outpatient care, ensuring timely and accurate documentation in our systems.\n- Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making.\n- Approve eligible medical procedures and coordinate with internal medical teams.\n- Communicate clearly with patients and\u002For their families regarding policy benefits, case updates, and logistical arrangements.\n- Review insurance policies and assess the most appropriate course of action for each case.\n- Set and adjust case reserves based on current and estimated costs.\n- Investigate additional insurance coverage (e.g., Provincial Health, Extended Health Plans).\n- Manage billing arrangements and secure up-to-date billing information.\n- Gather and manage required documentation to support each case.\n- Provide administrative and logistical support to maintain smooth case progression.\n- Liaise with business partners and escalate complex cases as needed.\n- Contact and coordinate with providers for authorizations, documentation, and clarifications.\n- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.\n\n.\n\n**What you will bring:**\n\n- Post-secondary education required; minimum 2 years of experience in an Emergency Assistance or similar case management role preferred.\n- Exceptional attention to detail with strong multitasking skills in a high-pressure environment.\n- Excellent verbal communication skills—professional, clear, and empathetic over the phone.\n- Proven problem-solving skills with the ability to exercise sound judgment and initiative.\n- High level of accountability and ownership of case outcomes.\n- Solid understanding of global geography and awareness of current events.\n- Familiarity with medical terminology.\n- Fluency in French and English is required (written and spoken).\n\n**What we offer:**\n\nBase Pay: $23.59 per hour CAD\n\nEmployees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.\n\nOur employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.\n\nWe are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and\u002For employment status.\n\nAt Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.\n\nMultiple vacancies may be filled from this job posting\n\n107071 | Customer Services & Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent",{"data analytics":101,"cloud-based tools":101},2,[42,43],{"attention to detail":104,"multitasking":104,"verbal communication":104,"problem-solving":104,"accountability":104,"ownership":104},4,[44,45,46,47,48,49],{"case management":107,"global geography":101,"billing management":101,"insurance policies":101,"logistical support":101,"medical terminology":101,"escalation management":101,"administrative support":101,"current events awareness":101,"documentation management":101,"coordination with providers":101},3,[50,51,52,53,54,55,56,57,58,59,60],{"detected_language_jobad":110,"required":111},"en",[112],[113,116],{"language":114,"level":115},"FRENCH","C1",{"language":117,"level":115},"ENGLISH",[119],"Customer Service",[119],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F107071\u002Fcase-manager-associate-bilingual",1]