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$83,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: DESCRIPTION: Reporting to the Legal Office Supervisor\u002FSenior Manager of Legal Support, assists the Lawyers handling P & C Insurance Legal Matters, representing TD Insurance or its Policyholders in civil litigation and no fault\u002Faccident benefits matters involving claims for monetary damages or compensation for personal injury or property damage. GENERAL ACCOUNTABILITIES: Reviews and analyzes new file assignments, organizes file contents, and prepares summary memoranda of medical, investigation and all documentary productions received. Updates\u002Fposts in electronic systems all relevant work completed on a file. Prepares affidavit of documents for review by Lawyer and arranges and manages undertakings chart. Organizes and prepares files for discovery\u002Fquestioning. Follows up on undertakings and production requests. Prepares document briefs for expert reviews and drafts motions. Other duties as instructed by the Lawyers, which may vary by jurisdiction. Remains current with developments in the law; understands medical, scientific, construction, product liability, engineering issues and defences involved with such cases. JOB REQUIREMENTS - SKILLS AND KEY COMPETENCIES Education Paralegal\u002FLaw Clerk diploma\u002Fcertificate from a recognized educational institution or equivalent work experience at a reputable law firm or legal department. Experience 1-5 years paralegal\u002Flaw clerk experience or equivalent. Background in insurance defence litigation, including personal injury and accident benefit claims (preferred), and\u002For general litigation experience. Knowledge Knowledge of legal and court documents and procedures. Knowledge of standard office equipment and word processing. Special Abilities Excellent oral and written communication. Ability to communicate effectively with insured clients, claims representative and court\u002Ftribunal staff. Excellent legal drafting skills and eye for detail. Motivated self-starter with ability to work productively under pressure and deliver business results. Strong interpersonal & client service skills; professional and positive demeanour. Superior organization & priority setting skills, strong work ethic and ability to mutli-task. Conceptual and creative problem-solving skills. #LI-TDI and #IN-TDI Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific",{"id":111,"slug":112,"title":113,"location":13,"raw_job_location_address_addressLocality":131,"raw_hiringOrganization_logo_url":13,"raw_description":132},"2990 Avenue Pierre-Peladeau, Laval, Quebec","Work Location: Laval, Quebec, Canada Hours: 35 Line of Business: TD Insurance Pay Details: 52 100 $\u002F$52,100 - 73 600 $\u002F$73,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.      In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.      At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers. TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.   Job Details If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.     We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.      What You'll Do  You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish. No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:     Make an Impact:    Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims  Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle   Contribute to team productivity objectives by maintaining a positive file count and open\u002Fclose ratio  Collaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)   Experience Growth:    Research coverage scenarios and apply this knowledge to customer claim files   Learn and demonstrate our customer-centric and strategic objectives while contributing to TD Insurance Group’s deliverables  Cultivate our Culture of Care:    Be available to greet and welcome customers as they arrive at TD Auto Centres Every case as unique; apply non-biased and appropriate methods to achieve file resolution, resulting in a fair and equitable claim settlement  Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries  Participate as a member of the team and contribute to a positive work environment Job Requirements    What You Need to Succeed  We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients  Superior time management skills and thrives in a fast-paced environment with competing priorities Proven ability to negotiate positive outcomes when reasonably possible  Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener   Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports  Demonstrated support for company process improvements Provincial claims licensing may be required AEC in Damage Insurance and\u002For AMF license preferred; otherwise, must be obtained within the first 120 days of employment. #LI-TDI #IN-TDI Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific",{"id":94,"slug":95,"title":96,"location":13,"raw_job_location_address_addressLocality":134,"raw_hiringOrganization_logo_url":13,"raw_description":135},"3500 Steeles Avenue East Insurance, Markham, Ontario","Work Location: Markham, Ontario, Canada Hours: 35 Line of Business: TD Insurance Pay Details: $52,100 - $73,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Onsite location: 3500 Steeles Avenue East Insurance, Markham, Ontario TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.      In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.      At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers. TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.   Job Details If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.     We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.    What You'll Do  You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish. No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:     Make an Impact:    Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims  Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle   Contribute to team productivity objectives by maintaining a positive file count and open\u002Fclose ratio  Collaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)   Experience Growth:    Research coverage scenarios and apply this knowledge to customer claim files   Learn and demonstrate our customer-centric and strategic objectives while contributing to TD Insurance Group’s deliverables  Cultivate our Culture of Care:    Be available to greet and welcome customers as they arrive at TD Auto Centres Every case as unique; apply non-biased and appropriate methods to achieve file resolution, resulting in a fair and equitable claim settlement  Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries  Participate as a member of the team and contribute to a positive work environment Job Requirements    What You Need to Succeed  We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset. Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients. Superior time management skills and thrives in a fast-paced environment with competing priorities. Proven ability to negotiate positive outcomes when reasonably possible. Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener . Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports. Demonstrated support for company process improvements. Candidates actively pursuing their Chartered Insurance Professional (CIP) designation and\u002For other relevant continuing education are preferred. Provincial claims licensing may be required. Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific",{"id":48,"slug":49,"title":50,"location":13,"raw_job_location_address_addressLocality":137,"raw_hiringOrganization_logo_url":13,"raw_description":138},"TD Centre - TD Tower - 66 Wellington Street West Insurance, Toronto, Ontario","Work Location: Toronto, Ontario, Canada Hours: 35 Line of Business: Legal Pay Details: 52,100 - 73,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Our team is growing! If you are looking to expand your career within TD, develop corporate legal expertise, and join a collaborative team, we encourage you to apply. Multiple positions are open across various experience levels. Job Description: This role provides legal administrative support to two lawyers and requires a highly responsive, organized and proactive approach to managing day-to-day legal and file-related activities. General accountabilities: Prepares, formats and finalizes a broad range of legal documents including correspondence, pleadings, motion materials, affidavits, factums, briefs, and other litigation documents in accordance with court, tribunal and internal requirements. Proofreads and edits materials for accuracy, grammar, punctuation, formatting and completeness. Prepares and reviews documents in accordance with file strategy and project objectives, and supports lawyers and law clerks with document collection, organization, follow-up and procedural research as required. Manages Lawyer’s calendar and litigation schedule, including coordinating discoveries, mediations, hearings, motions, examinations, meetings and other appearances, and proactively resolves scheduling conflicts within office standards and guidelines. Monitors limitation periods, court deadlines, filing requirements and service obligations, and assists in ensuring materials are prepared, served and filed within applicable timelines. Responds to a wide variety of telephone and email inquiries based on knowledge of files, and liaises with clients, opposing counsel, court offices, experts, witnesses, vendors and internal business partners using sound judgment and discretion. Establishes, maintains, organizes and updates physical and electronic files, including pleadings, briefs, correspondence, productions, undertakings, diary systems and bring-forward reminders to support effective file management. Independently manages and maintains accurate, up-to-date file information within the office’s case management software, ensuring tasks are completed in accordance with established office standards and processes. Reviews, assesses and processes file-related payment and expense requests, including coordinating submissions and follow-up in accordance with office standards, internal processes and file requirements. Uses knowledge of the Rules of Civil Procedure and court processes to assist with procedural steps, document preparation and file progression, escalating issues requiring legal direction as appropriate. Provides guidance, training and day-to-day support to legal assistants and other office personnel, and may coordinate workflow, review completed work, and support onboarding and development. Exercises initiative to identify opportunities to improve administrative processes, develop and maintain office precedents, and support efficient workflow management within the legal team. Performs additional duties as requested such as: Arranging medical exams. Reception relief. Maintaining lists of witnesses, Subpoenas, fees, etc. Participates in arranging lawyer’s files for easy access during trials. Informs witnesses of scheduled court appearances. Maintains Law Library. And other miscellaneous duties as may be assigned from time to time. Preferred skills & qualifications: Diploma in Legal Assistant or Law Clerk studies is considered an asset; equivalent combination of education, training and relevant litigation experience will also be considered. Detailed knowledge of the Rules of Civil Procedure and familiarity with litigation processes, court forms and filing requirements is preferred. Strong ability to proofread, edit and format legal documents with a high degree of accuracy and attention to detail. Demonstrated ability to work independently, show initiative and manage competing priorities in a fast-paced environment. Strong oral and written communication skills. Strong interpersonal and client service skills, with a professional and positive demeanor. Demonstrated ability to communicate effectively, work collaboratively within a team environment, while also managing responsibilities independently. Demonstrated adaptability and flexibility, with the ability to respond effectively to changing priorities, deadlines and work demands. Excellent organizational and priority-setting skills, with the ability to manage multiple tasks and deadlines effectively. Sound judgment, problem-solving ability and a practical approach to identifying and addressing issues. Proficiency with Microsoft Office and standard legal office technology, including document management and word processing tools. Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific",{"id":73,"slug":74,"title":75,"location":13,"raw_job_location_address_addressLocality":140,"raw_hiringOrganization_logo_url":13,"raw_description":141},"273 Milani Blvd, Vaughan, Ontario","Work Location: Vaughan, Ontario, Canada Hours: 35 Line of Business: TD Insurance Pay Details: 52,100 - 73,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Onsite: 273 Milani Blvd, Vaughan, ON L4L 1A5 Who We Are TD Insurance, part of TD Bank Group, is committed to delivering legendary customer experiences and trusted advice. With over 3 million customers and a national presence, we offer a collaborative, inclusive, and growth-focused environment where colleagues can build meaningful careers. Our Auto Centre teams provide a convenient, one-stop experience — enabling customers to manage their auto claims, rentals, and repairs seamlessly in one location. We are focused on building lasting relationships through personalized service and care. About the Role As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy, professionalism, and expertise — ensuring they feel informed, supported, and confident every step of the way. Key Responsibilities Customer Experience (Legendary Service) Deliver a customer-first experience through empathy, active listening, and clear communication Provide timely updates and guidance, ensuring customers feel supported during the claims process Welcome and assist customers onsite, creating a professional and reassuring environment Execution & Claim Management Manage claims end-to-end, including coordinating towing, appraisals, repairs, and rentals Maintain a high-volume caseload while ensuring accuracy, quality, and timely resolution Review and reconcile repair estimates to support fair and appropriate settlements Maintain detailed and accurate claims documentation Analytical Thinking & Risk Management Gather, assess, and validate information from multiple sources to support claim decisions Apply policy knowledge to explain coverage and determine outcomes aligned with guidelines Identify discrepancies and ensure claims are handled in accordance with regulatory and risk standards Collaboration & Teamwork Partner with internal stakeholders and external vendors (e.g., repair shops, rental providers) to deliver seamless service Contribute to team performance by supporting operational goals and maintaining productivity metrics Growth & Continuous Improvement Develop expertise in claims handling, coverage, and investigation practices Contribute to process improvements and support a culture of continuous learning Pursue professional development, including CIP designation (asset) What You Bring 2+ years of auto claims adjusting experience preferred; however, candidates with transferable skills and strong interest in claims are encouraged Strong ability to manage high-volume workflows (100+ claims) with attention to detail Proven customer service and communication skills Effective time management and prioritization in a fast-paced environment Demonstrated ability to analyze, investigate, and negotiate outcomes Post-secondary education is an asset Progress toward or completion of CIP designation is an asset Why TD Insurance A supportive and inclusive culture that values your growth Opportunities for career development and advancement Meaningful work that makes a real impact in customers’ lives Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. 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