ACCOUNT UNDERWRITER

THE ROLE • Achieve portfolio objectives by managing brokers and maintaining, expanding, and renewing existing client relationships (directly or via broker) • Maximize the renewal of the existing portfolio with specialized brokers, direct clients, and clients with non-specialized brokers • Achieve premium rate change objectives and potentially restructure the policy for clients in the portfolio • Maintain and develop satisfaction among clients and brokers • Expand the entire portfolio by achieving extensions • Build and strengthen relationships with both the broker and the client • Ensure a profitable and qualitative client portfolio in the long term and identify new commercial opportunities to expand the client portfolio

MAIN TASKS Achieve objectives for portfolio growth and quality • Develop relationships with clients and brokers • Negotiate policy conditions upon renewal with direct clients, clients via specialized and non-specialized brokers • Identify cross-selling and upselling opportunities • Provide proactive service, such as client visits, welcome contacts with new clients, etc. • Inventory client limit needs and coordinate with the Risk Department • Seek solutions when problems arise • Coordinate escalations

Take personal responsibility for implementing quality standards throughout the Group • Serve existing brokers based on broker segmentation • Serve client segments based on the Operational Manual • Work closely with other core functions • Apply commercial underwriting standards (MMCD rules) to ensure profitability and quality of the client portfolio

FUNCTIONAL SKILLS/EXPERIENCE Market Knowledge • Expert market knowledge • Ability to build an extensive network with close contacts with brokers, market players, and opinion leaders

Professional Knowledge • Ability to create and convert leads for extensions • Expert sales knowledge and negotiation skills • Basic understanding and training in Artificial Intelligence (AI) tools

Interpersonal Skills • Ability to collaborate with members of other core functions • Ability to persuade clients during negotiations • Ability to build and strengthen good relationships with clients and brokers

Language Skills Very good knowledge (Fluent) of Dutch, French, English.